Live Oak Bank jobs

About Us Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How This Role Impacts Live Oak and its People The Director, Seniors Housing, will support the success of the Seniors Housing team by sourcing new client opportunities, winning those opportunities, onboarding new relationships, and managing client relationships post-loan closing. The Director will operate independently and in collaboration with senior leaders, contributing to the construction of a sound and profitable portfolio of Seniors Housing clients. While not responsible for managing a full team of relationship managers, the Director may mentor junior team members and serve as a deal lead when appropriate. This role is a visible representative of Live Oak in the Seniors Housing market and will work closely with Analysts and other internal stakeholders to ensure credit quality and client satisfaction. What You'll Do at Live Oak * Source and evaluate new loan opportunities in the Seniors Housing space by calling on owners, operators, and investors; attending industry events; and traveling as needed to expand Live Oak's reach * Represent Live Oak in the market, building brand awareness and client trust * Lead or support term sheet negotiations with prospects to win deals; collaborate with senior leaders as needed * Collaborate with Analysts to oversee underwriting and ensure alignment with Seniors Housing credit standards * Manage the credit approval and loan documentation process in partnership with internal and external stakeholders to ensure smooth onboarding * Serve as the primary contact for clients post-closing, conducting regular check-ins and identifying opportunities to deepen relationships * Monitor client performance and compliance; escalate concerns to Credit or SAG when necessary * Identify opportunities to cross-sell deposit and treasury products to existing clients * Maintain strong relationships with key Seniors Housing firms and referral sources. * Support Analysts and junior team members in skill development and deal execution. Required and Preferred Experience Required Experience * Minimum of 7 years of experience in Seniors Housing or a closely related industry. * Proven experience in underwriting and servicing commercial banking credits. * Strong financial analysis and modeling capabilities. * Demonstrated sound judgment in credit decision-making and client relationship management. * Familiarity with bank lending policies, procedures, and criteria. * Proficiency in Microsoft Word and Excel. * Excellent customer service and interpersonal skills. * High degree of self-motivation, dedication, and perseverance. * Willingness to travel and work in a demanding, fast-paced environment. Preferred Experience * Experience working with Seniors Housing firms and their portfolio companies. * Exposure to cross-functional collaboration with credit, legal, and operations teams. * Prior experience in mentoring junior team members or Analysts. * Bachelor's degree in Finance, Business, Real Estate, or related field. * Familiarity with treasury management and deposit products. * Experience attending and networking at industry conferences and events. Our Values * Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. * Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. * Respect: Treat everyone with courtesy, politeness, and kindness. * Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. * Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more For a detailed overview of our employee benefits please visit: *********************************** Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at ***************************. EEO is the Law The base pay range for this position is $185,000.00 - $255,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise. Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.

TITLE RPA Developer At Genworth, we are committed to caring for our customers and for the safety of our colleagues. In the event the office is inaccessible (i.e. Inclement Weather), this role may be required to work remotely. YOUR ROLE In this role you will be working very closely with Project Stakeholders and Technical teams. As part of your role, you will be responsible to evaluate technical decisions, review technical deliverables and also take charge in delivery of RPA solutions. You will be responsible in initiating rules of engagement for project with respect to technical implementation. This role is a very engaging mix of hands on technical work as well as an opportunity to show leadership skills. You will need a blend of superb problem-solving and innovation skills to resolve a wide variety of technical production challenges. You will be working with Stakeholders and Solution Architects who thrive through innovation and will ensure ample room for innovation on every project you are involved in. • You will be working with best in class employees with a diverse background in a very fun and engaging environment. YOUR RESPONSIBILITIES • Act as a hands-on lead developer for RPA team to ensure all objectives are met • Develop and maintain RPA solutions developed by the team • Work with RPA Production Support /Run the Shop IT Partner vendor team and provide directions and assistance • Interact closely with various functional and cross -functional teams to translate business requirements into technical solutions • Work with middleware and infrastructure teams to resolve technical issues • Responsible for building and maintaining design standards and best practices and ensure to adhere these standards • Promote and Drive technical agility • Evaluates and recommends unique hardware /software configurations; defines special hardware/software requirements, capacities, capabilities, etc. to meet user needs while adhering to technical standards YOUR QUALIFICATIONS • Overall 2+ years of experience • Proficient in Programming theory, practice and combined with strong hands-on experience in enterprise architectures • Proficiency in RPA development via Automation Anywhere • Solid experience of building and supporting Automation Anywhere Bots • Exposure to middleware and infra technologies • Must have multiple full lifecycle project experience in developing RPA bots • Strong focus on providing service to the customer. • Out of the box thinking; Flexible / Critical thinking skills a must. • Able to sell concepts and designs / benefits to multiple audiences. • Able to work independently and in diverse, co-located and remote teams ADDITIONAL Please Note: Strong candidate identified. Other qualified applicants are encouraged to apply WHY GENWORTH? • We have a real impact on the lives of the people we serve • We work on challenging and rewarding projects • We give back to the communities where we live • We offer competitive benefits including: o Medical, Dental, Vision, Flexible Spending Account options beginning your first day o Generous Choice Time Off your first full year o 12 Paid Holidays o 40 hours of volunteer time off o 401K Account with matching contributions o Tuition Reimbursement and Student Loan Repayment o Paid Family Leave o Child Care Subsidy Program COMPANY Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. Headquartered in Richmond, Virginia, we apply our nearly 150 years of experience each day to helping people navigate caregiving options and fund their long term care needs. Genworth is also the parent company of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider. For more information on Genworth, please visit ************************** From time to time Enact separately releases financial and other information about its operations. This information can be found at *********************** The mission of Genworth's US Life business is to efficiently keep our promises to our customers and their families and to lead the industry forward to solve the nation's long term care crisis. We know we can't deliver on our mission unless we deliver for our employees. That's why we're committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our employees' well-being. We know each employee contributes in their own unique way and we're dedicated to supporting every one of them to help them reach their full potential.

Job DescriptionRemote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak Financial, Inc. Full-Time | Remote | Collections Leadership | Financial Services Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership. This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting. Core Responsibilities (ATS-Optimized) Supervise and lead a team of debt collectors / collections specialists Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money) Conduct daily huddles, call coaching, and one-on-one performance reviews Enforce FDCPA, Regulation F, TCPA, and internal compliance standards Review call quality, account notes, and collector activity Partner with QA, Compliance, and Management to address issues and improvements Assist with onboarding, training, and ramping of new collectors Manage attendance, schedules, and productivity in a remote environment Escalate disputes, complaints, and sensitive accounts per procedure Maintain accurate reporting and documentation within collections systems Required Qualifications (High-Match Keywords) 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor Prior hands-on experience as a debt collector (consumer and/or commercial) Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Experience supervising remote or call center collections teams Proven ability to coach collectors to measurable performance improvement Experience managing dialer-based, high-volume collections environments Strong leadership, communication, and accountability skills Comfortable working independently in a remote supervisory role Preferred Experience Financial services, lending, medical, utility, telecom, or BPO collections QA monitoring, call scoring, or compliance audits Skip tracing and dispute handling workflows Performance-based compensation environments Compensation & Benefits Competitive supervisory-level base pay Performance-based incentives tied to team results Paid training and compliance support Stable, full-time remote leadership role Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership Work Environment Fully remote position Structured schedules with defined KPIs Compliance-first culture with strong QA support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance and operational infrastructure Clear authority, expectations, and accountability Long-term stability and leadership growth runway Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

Schedule: Monday through Friday, 9:00am to 5:00PM The Treasury Management (TM) Implementation Specialist is responsible for supporting a team of TM Sales Officers by turning TM revenue opportunities sold by Treasury Management Sales and RMs into realized revenue. This position plays a key role in the end-to-end complex customer implementation function for Treasury Management Services and is critical to a high quality on-boarding customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files Ability to convey technical information in a way that is easy for others to understand Assist sales team in their business development efforts by providing product implementation expertise, develop project implementation plans and lead all phases of the implementation process including pre and post implementation support Ability to define project scope and deliverables from a business and data/IT perspective that support business goals Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience Analyzes training requests and proposes solutions Partner with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Customer Relationship Assistants (CRAs) and Support) and TM Operations to ensure a smooth hand-off of service implementation Maintain a high level understanding and ability to navigate across the bank's internal and customer facing systems Sets, manages and effectively communicates project expectations to team members in a timely and clear fashion Proactively manages changes in project scope, identify potential crises and devise contingency plans Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Must have Undergraduate College Degree (BS/BA) 7-10 years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support) Previous implementation/project management experience a plus Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues A track record of gaining and understanding customers' needs and delivering excellent customer service Excellent written and verbal communication skills a must; candidate should be able manage internal and external relationships effectively Ability to self-prioritize Strong planning, project organization skills and attention to detail LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public REASONING ABILITY High Skills:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite including Word, Excel and PowerPoint About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Location:** **On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, Atlanta, GA, or Miami, FL** The Business Risk and Controls Advisor sits in the first line of defense and is responsible for executing risk management programs and other first line of defense risk activities in support of line of business growth and revenue production. The role works directly with the business unit management teams to identify, manage, monitor and report risk through the execution of risk programs, policies, standards and procedures. The role also works directly with second line of defense risk management to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting. The role is on point to coordinate and assist with audits, exams and other inquiries from internal audit and regulators relative to risk management. **Job Responsibilities:** + Manage the implementation and execution of risk programs and policies in coordination with the second line of defense risk management organization including new product governance, Risk and Control Self-Assessment (RCSA), key risk indicators (KRIs), Enterprise Risk Report, issue management and operational loss management + Coordinate and support Business unit level risk assessments, including identifying, managing, monitoring and reporting line of business top risks and emerging risks + Develop first line of defense procedures that align with risk program and policy requirements. + Provide ongoing risk guidance, education and communication to business unit partners to ensure risk management expectations are met within the first line of defense. + Assess effectiveness of business unit controls through monitoring and testing, identify gaps and drive remediation of control deficiencies. + Escalate issues and gaps to line of business management and Risk. + Engage in internal audits including preparation of materials, assessment and remediation of findings, and provide updates to senior management. + Build strong relationships with business unit teammates, second line of defense partners, functional support units and other stakeholders to drive strong collaboration on risk program execution and the maturation of risk management across the enterprise. + Participate in industry forums and build relationships with other large banks across the industry. **Required Qualifications/Knowledge, Skills, and Abilities:** + Bachelor's degree and 5 or more years of operational and enterprise risk management experience in a first or second line of defense capacity. + Experience with enterprise and operational risk programs at a large financial institution, including RCSA, KRI, operational losses, issues management, new and modified product risk assessment, and third party risk management. + Experience working with teams through change by creating a compelling vision for transformation. + Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives. + Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues. + Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes. + Proficiency at assessing current processes with an eye towards efficiency and automation. + Strong oral and written communication skills with ability to communicate at all levels of an organization. + Proven ability at collaborating across the enterprise to solve complex challenges. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Live Oak Financial, Inc. is actively hiring an experienced Inside Sales Manager / Sales Manager to lead and scale a high-volume inside sales team within our national B2B financial services sales organization. This role is responsible for sales team management, outbound sales performance, inbound lead conversion, pipeline management, forecasting, coaching, KPI execution, and revenue growth. This position is ideal for candidates with proven experience in inside sales management, call center management, sales leadership, B2B sales management, or financial services sales leadership who thrive in performance-driven, KPI-based sales environments. Responsibilities (ATS-Optimized) Manage and lead a team of Inside Sales Representatives / Sales Agents Oversee outbound sales, inbound sales, lead generation, and pipeline development Drive sales KPIs including call volume, conversion rates, close rates, and revenue Coach, train, and performance-manage inside sales staff Conduct regular sales performance reviews and coaching sessions Ensure accurate data entry and reporting within CRM systems Monitor sales dashboards, forecasts, and pipeline velocity Implement and enforce standardized sales processes, scripts, and playbooks Partner with executive leadership on sales strategy, forecasting, and capacity planning Recruit, onboard, and train new inside sales hires Maintain compliance with internal policies and applicable regulations Required Qualifications (High-Match Keywords) 3+ years of experience in inside sales management, sales management, or call center management Proven success leading high-volume inside sales or outbound sales teams Strong knowledge of B2B sales, financial services sales, or commission-based sales Experience managing sales KPIs, quotas, dashboards, and reporting Proficiency with CRM platforms (Salesforce, HubSpot, or similar) Ability to coach, motivate, and hold sales teams accountable Experience managing remote sales teams or hybrid sales teams Strong communication, leadership, and organizational skills Preferred Experience Financial services, lending, collections, or BPO sales leadership Call center sales operations Performance-based compensation and commission plans Sales forecasting, pipeline management, and revenue operations Compensation & Benefits Competitive base salary Performance-based management incentives Paid training and leadership support Advancement opportunities into Senior Sales Manager, Director of Sales, or Revenue Operations Full-time, stable leadership role Work Environment Remote or hybrid sales leadership role Structured schedule with clear performance metrics KPI-driven, data-focused sales organization Executive-led company with modern sales systems Why Work With Live Oak Financial Growing national financial services company Established sales infrastructure and lead flow Clear expectations, accountability, and authority Opportunity to scale and lead a sales organization Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

Responsible for evaluating and approving or rejecting loan applications based on established criteria. Handles smaller and less complex loans. Essential Duties and Responsibilities Receive credit requests and make approve/decline decisions within established policy, guidelines, and turnaround times. Underwrite real estate related credit requests. Document decisions properly and completely with particular diligence given to explanations of overrides or variances, to include a narrative to explain credit decisions. Provide a high level of customer service to the originators of loan requests to include the communication of credit decisions and answering questions. Works with the loan administration and client specialists to manage delinquencies on loans; Reports troublesome loans to the senior credit officer and commercial line manager on a timely basis. Ensures that the systems of record are accurate for the loans being administered; ensures that management information is reported timely and accurately. Obtains satisfactory loan reviews and ensures that regular audits are performed. Qualifications College degree in related field 1 - 4 years of relevant experience and/or training preferred. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The Portfolio Management Team Lead: Specialized position leads and manages an existing team of Portfolio Managers and Credit Analysts for the Transportation & Logistics industry vertical. The candidate will provide direct management to a team of Portfolio Managers and Credit Analysts and work closely with business line partners and relationship managers to manage and grow the specialized industry loan portfolio. They must have a demonstrated ability to effectively contribute to the loan structuring, underwriting, origination, and portfolio management responsibilities for the loan portfolio. Candidates who have previous managerial experience, the ability to coach and develop talent, and possess a deep understanding of credit analysis and risk management are preferred. The candidate must work well in a team-focused setting and is comfortable balancing competing priorities in a deadline driven environment. Key Responsibilities Include * Leads talent acquisition, onboarding, and new hire training for Portfolio Managers and Credit Analysts. * Establishes regular performance management routines for direct reports, setting goals and providing support to achieve progress towards goal. * Develops the skills of direct reports by providing training, feedback, and coaching at the group and individual level. * Completes regular monitoring of portfolio management reports, keeping LOB leader apprised of portfolio management metrics and performance. * Leads commercial portfolio management meetings, including Asset Quality Meetings. * Monitors workflow and capacity across the team, making adjustments to ensure production deadlines and portfolio management standards are met. Portfolio Management Responsibilities Include: * Leads the analysis, underwriting, origination, and portfolio management of loans. * Utilizes loan structuring, risk identification, and risk mitigation skills. * Understands and applies the Bank's risk grading methodology, approach and credit appetite across the portfolio. * Manages complex relationships with ability to understand cash flow and repayment sources. * Partners with Relationship Managers to call on current or potential clients; understands and identifies needs for commercial products and services; develops lending proposals; identifies cross-sell opportunities. * Maintains oversight of post-approval due diligence requirements and commercial loan documentation preparation. * Maintains satisfactory portfolio management metrics, ensuring credit quality and portfolio servicing are maintained in an acceptable manner. Qualifications Include * Minimum 6 years of corporate or commercial underwriting and portfolio management experience. * Bachelor's degree in business, finance or related field required. * Ability to read, analyze and interpret financial reports and legal documents; performs complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals. * Ability to understand and communicate information and ideas in a clear manner, both orally and in writing with senior executives, business unit management and staff, state and federal regulators and officials, significant business partners, commercial lending prospects, and clients. * Very strong credit, analytical, organizational, and communication skills. * Manage and coach a team with varying degree of skillsets and backgrounds. * Ability to become the expert leader in regulatory matters and bank commercial loan policy. * Strong computer skills required with the following programs: Word, Outlook, PowerPoint, and highly proficient skills with Excel. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment. Responsibilities Contact customers to discuss their accounts and outstanding balances Discuss the reason for the debts with the customer, and help them best understand their options moving forward Create payment plans that work with the customer while also aligning with company policy Maintain excellent records of customer interactions Process incoming payments or debt settlements Qualifications Excellent customer service skills Excellent communication skills The ability to work well in a fast-paced environment Familiarity with computer programs including the Microsoft Office suite This is a remote position.

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs the most complex assignments. Weekly Scheduled Hours: Monday - Friday 8:30AM - 5:15PM ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development • Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. • Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. • Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. • Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. • Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. • Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience • Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). • Deliver excellent client experiences consistently and promptly resolve client issues effectively. • Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management • Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency • Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel. • Assist banking center management with “on the job training” of new associates. • Assist with dual control vault responsibilities and audit controls. • Stay informed of all operational updates and changes to ensure compliance with all current guidelines. • Perform all other job related duties as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. • High school diploma or general education degree (GED) • 5+ years of experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite, Salesforce CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

At First Horizon, the Managing Director - Transportation & Logistics a client management role focused on originating revenue generating opportunities across the sector. The successful candidate will be a self-starter, and work collaboratively with other existing team and product members across the organization. The candidate should have existing deep relationships with industry-leading management teams and have c-suite level access. The candidate should be credit savvy and be capable of leading deal teams, managing client relationships and contribute to the growth of the industry line of business. Prior transportation & logistics banking experience required. Key Responsibilities Include * Manage existing customers, cross-sell bank products and prospect for new customers * Ability to consistently originate new revenue generating opportunities, and new to the bank customers * Expand and manage existing client relationships and develop and deepen prospect network * Be the industry thought leader on sector trends, developments, risks, and opportunities * Work with underwriters to analyze the credit strengths and weaknesses of prospective borrowers and make loan decision, structure and pricing recommendations which are competitive with the marketplace and achieve an acceptable risk / return for the bank * Lead screening process for opportunities and lead deal execution teams * Builds and maintains a portfolio mix of targeted high value and high potential clients * Maintain a thorough knowledge of bank's lending policies and regulatory requirements * Provide mentoring and training to junior resources Skills & Competencies * Proven ability to originate and execute lead managed opportunities * Strong credit instincts and ability to negotiate loan agreements * Detail oriented with ability to multi-task * Strong written and verbal communication skills * Excels in team environment and works collaboratively * Organized, detail oriented, and problem solver * Flexibility and proven ability to diagnose and resolve issues * Exceptional quantitative skills and ability to lead and teach by example About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

This role is primarily responsible for driving business growth and expanding our client base within the banking center. The focus will be on proactive business development, sales leadership, and building strong relationships with clients and the local community. The successful candidate will use a strategic, client-focused approach to identify new business opportunities, generate referrals, and increase the profitability of the center. ESSENTIAL DUTIES AND RESPONSIBILITIES Business Development & Sales Leadership - Proactively develop new client relationships and expand the center's portfolio through networking, outbound calls, community involvement, and relationship-building activities. - Build and manage a robust pipeline of potential clients to drive new revenue and meet sales targets. - Leverage existing network and local knowledge to bring new business to First Horizon, with a preference for candidates who have a book of business they can transition. - Coach and lead associates to adopt a business development mindset, with an emphasis on client acquisition and relationship deepening. - Collaborate across teams to cross-sell banking products and services that meet clients' needs. - Establish and nurture key partnerships within the community and local organizations to strengthen the bank's market presence. - Develop and execute strategic plans to achieve growth goals and enhance market share for the center. Client Engagement - Serve as the center's primary ambassador in the community, representing First Horizon's brand and commitment to client-focused service - Work with associates to deliver exceptional experiences for all clients and proactively identify ways to add value. - Maintain regular contact with key clients and prospects to ensure satisfaction and identify new opportunities. Team Leadership - Mentor, train, and motivate associates to achieve business development and sales goals. - Foster a collaborative, high-performance team environment focused on results and continuous learning. - Provide coaching around business development best practices and monitor associates' progress on growth initiatives. Strategic Planning - Analyze local market trends and competitor strategies to identify business opportunities and inform decision-making. - Develop business plans and set clear, measurable objectives for growth and sales activities. QUALIFICATIONS - Proven experience in business development and sales, with a track record of successfully acquiring and retaining clients. - Previous banking experience is required; preference for candidates with deep local connections and an established client network. - Strong leadership background, particularly in motivating teams around sales success. - Ability to craft and execute business development strategies that deliver growth. - Stable employment history demonstrating commitment and results. - Team-oriented approach with strong interpersonal and communication skills. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement • All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position • The assessment takes approximately 12-15 minutes to complete • Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Schedule:** Monday through Friday, 9:00am to 5:00PM The Treasury Management (TM) Implementation Specialist is responsible for supporting a team of TM Sales Officers by turning TM revenue opportunities sold by Treasury Management Sales and RMs into realized revenue. This position plays a key role in the end-to-end complex customer implementation function for Treasury Management Services and is critical to a high quality on-boarding customer experience. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services + Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files + Ability to convey technical information in a way that is easy for others to understand + Assist sales team in their business development efforts by providing product implementation expertise, develop project implementation plans and lead all phases of the implementation process including pre and post implementation support + Ability to define project scope and deliverables from a business and data/IT perspective that support business goals + Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience + Analyzes training requests and proposes solutions + Partner with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Customer Relationship Assistants (CRAs) and Support) and TM Operations to ensure a smooth hand-off of service implementation + Maintain a high level understanding and ability to navigate across the bank's internal and customer facing systems + Sets, manages and effectively communicates project expectations to team members in a timely and clear fashion + Proactively manages changes in project scope, identify potential crises and devise contingency plans + Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner + Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies + Other duties as assigned **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. + Must have Undergraduate College Degree (BS/BA) + 7-10 years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support) + Previous implementation/project management experience a plus + Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues + A track record of gaining and understanding customers' needs and delivering excellent customer service + Excellent written and verbal communication skills a must; candidate should be able manage internal and external relationships effectively + Ability to self-prioritize + Strong planning, project organization skills and attention to detail **LANGUAGE SKILLS** + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. + Ability to write reports, business correspondence, and procedure manuals + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public **REASONING ABILITY** + High Skills:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form **COMPUTER AND OFFICE EQUIPMENT SKILLS** Microsoft Office Suite including Word, Excel and PowerPoint **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Description Reports To: COO Employment Type: Full-Time / Commission-Eligible Live Oak Financial, Inc. a rapidly growing national collections agency is seeking a driven and professional Sales Agent to expand our client portfolio across diverse asset classes including consumer, commercial, healthcare, subrogation, and government receivables. This role is ideal for an individual with a strong command of consultative sales, deep understanding of B2B decision cycles, and the ability to communicate the value of compliant, data-driven recovery services. Key Responsibilities Client Acquisition & Pipeline Growth Identify, qualify, and engage new business opportunities within financial institutions, lenders, debt buyers, medical providers, and government entities. Develop and maintain a high-value sales pipeline using CRM tools (e.g., HubSpot, Aktos CRM, or Salesforce). Conduct prospect outreach via email, phone, LinkedIn, and networking events. Consultative Selling & Relationship Management Present Live Oak Financials full suite of collection, recovery, and first-party servicing solutions to decision-makers. Conduct discovery sessions to assess client pain points, compliance requirements, and recovery objectives. Prepare tailored proposals, service agreements, and ROI models to position LOF as a long-term strategic partner. Strategic Coordination Collaborate with internal leadership, compliance, and operations to design collection campaigns aligned with client expectations. Support onboarding and implementation phases to ensure a seamless client handoff. Market Intelligence Monitor competitor activity, industry trends, and regulatory changes (CFPB, Reg F, FDCPA) affecting client outreach. Report market feedback and business opportunities directly to the executive team. Qualifications Proven experience (3+ years) in B2B sales, preferably within debt collection, financial services, or outsourcing (BPO). Strong understanding of receivables management, contingency pricing, and legal forwarding processes. Exceptional communication, negotiation, and presentation skills. Proficiency with CRM platforms, Microsoft Office, and virtual meeting tools (Zoom, Teams). Self-motivated, results-oriented, and capable of operating independently in a fast-paced environment. Compensation & Benefits Base Salary: Competitive (DOE) Commission Structure: Tiered performance incentives on new business revenue. Benefits: PTO, Reimbursement Accounts, Growth Path: This is a remote position.

Location: On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, Atlanta, GA, or Miami, FL The Business Risk and Controls Advisor sits in the first line of defense and is responsible for executing risk management programs and other first line of defense risk activities in support of line of business growth and revenue production. The role works directly with the business unit management teams to identify, manage, monitor and report risk through the execution of risk programs, policies, standards and procedures. The role also works directly with second line of defense risk management to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting. The role is on point to coordinate and assist with audits, exams and other inquiries from internal audit and regulators relative to risk management. Job Responsibilities: * Manage the implementation and execution of risk programs and policies in coordination with the second line of defense risk management organization including new product governance, Risk and Control Self-Assessment (RCSA), key risk indicators (KRIs), Enterprise Risk Report, issue management and operational loss management * Coordinate and support Business unit level risk assessments, including identifying, managing, monitoring and reporting line of business top risks and emerging risks * Develop first line of defense procedures that align with risk program and policy requirements. * Provide ongoing risk guidance, education and communication to business unit partners to ensure risk management expectations are met within the first line of defense. * Assess effectiveness of business unit controls through monitoring and testing, identify gaps and drive remediation of control deficiencies. * Escalate issues and gaps to line of business management and Risk. * Engage in internal audits including preparation of materials, assessment and remediation of findings, and provide updates to senior management. * Build strong relationships with business unit teammates, second line of defense partners, functional support units and other stakeholders to drive strong collaboration on risk program execution and the maturation of risk management across the enterprise. * Participate in industry forums and build relationships with other large banks across the industry. Required Qualifications/Knowledge, Skills, and Abilities: * Bachelor's degree and 5 or more years of operational and enterprise risk management experience in a first or second line of defense capacity. * Experience with enterprise and operational risk programs at a large financial institution, including RCSA, KRI, operational losses, issues management, new and modified product risk assessment, and third party risk management. * Experience working with teams through change by creating a compelling vision for transformation. * Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives. * Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues. * Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes. * Proficiency at assessing current processes with an eye towards efficiency and automation. * Strong oral and written communication skills with ability to communicate at all levels of an organization. * Proven ability at collaborating across the enterprise to solve complex challenges. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Experienced Debt Collector | Senior Collections Specialist | Call Center Collections (Remote) Live Oak Financial, Inc. Full-Time | Remote / Hybrid | Consumer & Commercial Collections | Financial Services Job Description Live Oak Financial, Inc. is actively hiring Experienced Debt Collectors / Senior Collections Specialists to support our expanding national collections platform. This role is designed for seasoned collectors with a proven track record of recovery in consumer and/or commercial collections who can operate independently in a compliance-driven, KPI-based environment. This is not an entry-level position. Prior collections experience is required. Core Responsibilities (ATS-Optimized) Handle high-volume outbound and inbound collection calls Recover past-due balances through payment negotiation, settlements, and payment plans Achieve performance targets for right-party contact, liquidation, and new money Work assigned account inventories efficiently and strategically Document all activity accurately within collections software / CRM systems Maintain strict compliance with FDCPA, Regulation F, TCPA, and FCRA Follow call scripts, disclosures, and quality assurance standards Escalate disputes, fraud claims, and complaints per compliance procedure Accept payments through approved payment processing tools Maintain professional, respectful, and compliant communication at all times Required Qualifications (High-Match Keywords) 2+ years of experience as a debt collector, collections specialist, or collection agent Experience in consumer collections, commercial collections, or call center collections Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Proven success in dialer-based, high-volume collections environments Strong negotiation, objection-handling, and payment-closing skills Ability to manage accounts independently and consistently hit KPIs Experience working in remote collections or call center environments Familiarity with collections software, dialers, and CRM platforms Preferred Experience Financial services, utility, medical, telecom, or BPO collections Skip tracing and account research Credit reporting and dispute handling Settlement authority and payment plan structuring Compensation & Benefits Competitive hourly base pay Uncapped commission / performance incentives Paid compliance and systems training Stable, full-time position with consistent account flow Advancement opportunities into Senior Collector, Lead, QA, or Supervisor roles Work Environment Remote or hybrid collections role Structured schedules and defined performance metrics Compliance-first culture with QA and leadership support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance, QA, and operational support Clear expectations and merit-based advancement Long-term stability and scalable platform Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

Responsible for evaluating and approving or rejecting loan applications based on established criteria. Handles smaller and less complex loans. Essential Duties and Responsibilities * Receive credit requests and make approve/decline decisions within established policy, guidelines, and turnaround times. * Underwrite real estate related credit requests. * Document decisions properly and completely with particular diligence given to explanations of overrides or variances, to include a narrative to explain credit decisions. * Provide a high level of customer service to the originators of loan requests to include the communication of credit decisions and answering questions. * Works with the loan administration and client specialists to manage delinquencies on loans; * Reports troublesome loans to the senior credit officer and commercial line manager on a timely basis. * Ensures that the systems of record are accurate for the loans being administered; ensures that management information is reported timely and accurately. * Obtains satisfactory loan reviews and ensures that regular audits are performed. Qualifications * College degree in related field * 4-8 years of relevant experience and/or training preferred. Computer and Office Equipment Skills Microsoft Office Suite About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment. Responsibilities Contact customers to discuss their accounts and outstanding balances Discuss the reason for the debts with the customer, and help them best understand their options moving forward Create payment plans that work with the customer while also aligning with company policy Maintain excellent records of customer interactions Process incoming payments or debt settlements Qualifications Excellent customer service skills Excellent communication skills The ability to work well in a fast-paced environment Familiarity with computer programs including the Microsoft Office suite

**L** **ocation** : Onsite at the location listed in the job posting. The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs the most complex assignments. **Weekly Scheduled Hours** : Monday - Friday 8:30AM - 5:15PM **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Sales and Business Development** - Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. - Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. - Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. - Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. - Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. - Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. **Client experience** - Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). - Deliver excellent client experiences consistently and promptly resolve client issues effectively. - Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. **Compliance and risk management** - Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. **Operational efficiency** - Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel. - Assist banking center management with "on the job training" of new associates. - Assist with dual control vault responsibilities and audit controls. - Stay informed of all operational updates and changes to ensure compliance with all current guidelines. - Perform all other job related duties as assigned. **SUPERVISORY RESPONSIBILITIES** No supervisory responsibilities **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. - High school diploma or general education degree (GED) - 5+ years of experience **COMPUTER AND OFFICE EQUIPMENT SKILLS** Microsoft Office Suite, Salesforce **CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)** None required. **NMLS Language** As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.