Live Oak Bank jobs - 42 jobs

Job DescriptionRemote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak Financial, Inc. Full-Time | Remote | Collections Leadership | Financial Services Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership. This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting. Core Responsibilities (ATS-Optimized) Supervise and lead a team of debt collectors / collections specialists Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money) Conduct daily huddles, call coaching, and one-on-one performance reviews Enforce FDCPA, Regulation F, TCPA, and internal compliance standards Review call quality, account notes, and collector activity Partner with QA, Compliance, and Management to address issues and improvements Assist with onboarding, training, and ramping of new collectors Manage attendance, schedules, and productivity in a remote environment Escalate disputes, complaints, and sensitive accounts per procedure Maintain accurate reporting and documentation within collections systems Required Qualifications (High-Match Keywords) 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor Prior hands-on experience as a debt collector (consumer and/or commercial) Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Experience supervising remote or call center collections teams Proven ability to coach collectors to measurable performance improvement Experience managing dialer-based, high-volume collections environments Strong leadership, communication, and accountability skills Comfortable working independently in a remote supervisory role Preferred Experience Financial services, lending, medical, utility, telecom, or BPO collections QA monitoring, call scoring, or compliance audits Skip tracing and dispute handling workflows Performance-based compensation environments Compensation & Benefits Competitive supervisory-level base pay Performance-based incentives tied to team results Paid training and compliance support Stable, full-time remote leadership role Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership Work Environment Fully remote position Structured schedules with defined KPIs Compliance-first culture with strong QA support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance and operational infrastructure Clear authority, expectations, and accountability Long-term stability and leadership growth runway Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

TITLE RPA Developer At Genworth, we are committed to caring for our customers and for the safety of our colleagues. In the event the office is inaccessible (i.e. Inclement Weather), this role may be required to work remotely. YOUR ROLE In this role you will be working very closely with Project Stakeholders and Technical teams. As part of your role, you will be responsible to evaluate technical decisions, review technical deliverables and also take charge in delivery of RPA solutions. You will be responsible in initiating rules of engagement for project with respect to technical implementation. This role is a very engaging mix of hands on technical work as well as an opportunity to show leadership skills. You will need a blend of superb problem-solving and innovation skills to resolve a wide variety of technical production challenges. You will be working with Stakeholders and Solution Architects who thrive through innovation and will ensure ample room for innovation on every project you are involved in. • You will be working with best in class employees with a diverse background in a very fun and engaging environment. YOUR RESPONSIBILITIES • Act as a hands-on lead developer for RPA team to ensure all objectives are met • Develop and maintain RPA solutions developed by the team • Work with RPA Production Support /Run the Shop IT Partner vendor team and provide directions and assistance • Interact closely with various functional and cross -functional teams to translate business requirements into technical solutions • Work with middleware and infrastructure teams to resolve technical issues • Responsible for building and maintaining design standards and best practices and ensure to adhere these standards • Promote and Drive technical agility • Evaluates and recommends unique hardware /software configurations; defines special hardware/software requirements, capacities, capabilities, etc. to meet user needs while adhering to technical standards YOUR QUALIFICATIONS • Overall 2+ years of experience • Proficient in Programming theory, practice and combined with strong hands-on experience in enterprise architectures • Proficiency in RPA development via Automation Anywhere • Solid experience of building and supporting Automation Anywhere Bots • Exposure to middleware and infra technologies • Must have multiple full lifecycle project experience in developing RPA bots • Strong focus on providing service to the customer. • Out of the box thinking; Flexible / Critical thinking skills a must. • Able to sell concepts and designs / benefits to multiple audiences. • Able to work independently and in diverse, co-located and remote teams ADDITIONAL Please Note: Strong candidate identified. Other qualified applicants are encouraged to apply WHY GENWORTH? • We have a real impact on the lives of the people we serve • We work on challenging and rewarding projects • We give back to the communities where we live • We offer competitive benefits including: o Medical, Dental, Vision, Flexible Spending Account options beginning your first day o Generous Choice Time Off your first full year o 12 Paid Holidays o 40 hours of volunteer time off o 401K Account with matching contributions o Tuition Reimbursement and Student Loan Repayment o Paid Family Leave o Child Care Subsidy Program COMPANY Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. Headquartered in Richmond, Virginia, we apply our nearly 150 years of experience each day to helping people navigate caregiving options and fund their long term care needs. Genworth is also the parent company of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider. For more information on Genworth, please visit ************************** From time to time Enact separately releases financial and other information about its operations. This information can be found at *********************** The mission of Genworth's US Life business is to efficiently keep our promises to our customers and their families and to lead the industry forward to solve the nation's long term care crisis. We know we can't deliver on our mission unless we deliver for our employees. That's why we're committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our employees' well-being. We know each employee contributes in their own unique way and we're dedicated to supporting every one of them to help them reach their full potential.

Live Oak Financial, Inc. is actively hiring an experienced Inside Sales Manager / Sales Manager to lead and scale a high-volume inside sales team within our national B2B financial services sales organization. This role is responsible for sales team management, outbound sales performance, inbound lead conversion, pipeline management, forecasting, coaching, KPI execution, and revenue growth. This position is ideal for candidates with proven experience in inside sales management, call center management, sales leadership, B2B sales management, or financial services sales leadership who thrive in performance-driven, KPI-based sales environments. Responsibilities (ATS-Optimized) Manage and lead a team of Inside Sales Representatives / Sales Agents Oversee outbound sales, inbound sales, lead generation, and pipeline development Drive sales KPIs including call volume, conversion rates, close rates, and revenue Coach, train, and performance-manage inside sales staff Conduct regular sales performance reviews and coaching sessions Ensure accurate data entry and reporting within CRM systems Monitor sales dashboards, forecasts, and pipeline velocity Implement and enforce standardized sales processes, scripts, and playbooks Partner with executive leadership on sales strategy, forecasting, and capacity planning Recruit, onboard, and train new inside sales hires Maintain compliance with internal policies and applicable regulations Required Qualifications (High-Match Keywords) 3+ years of experience in inside sales management, sales management, or call center management Proven success leading high-volume inside sales or outbound sales teams Strong knowledge of B2B sales, financial services sales, or commission-based sales Experience managing sales KPIs, quotas, dashboards, and reporting Proficiency with CRM platforms (Salesforce, HubSpot, or similar) Ability to coach, motivate, and hold sales teams accountable Experience managing remote sales teams or hybrid sales teams Strong communication, leadership, and organizational skills Preferred Experience Financial services, lending, collections, or BPO sales leadership Call center sales operations Performance-based compensation and commission plans Sales forecasting, pipeline management, and revenue operations Compensation & Benefits Competitive base salary Performance-based management incentives Paid training and leadership support Advancement opportunities into Senior Sales Manager, Director of Sales, or Revenue Operations Full-time, stable leadership role Work Environment Remote or hybrid sales leadership role Structured schedule with clear performance metrics KPI-driven, data-focused sales organization Executive-led company with modern sales systems Why Work With Live Oak Financial Growing national financial services company Established sales infrastructure and lead flow Clear expectations, accountability, and authority Opportunity to scale and lead a sales organization Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

**Schedule:** Monday through Friday, 9:00am to 5:00PM The Treasury Management (TM) Implementation Specialist is responsible for supporting a team of TM Sales Officers by turning TM revenue opportunities sold by Treasury Management Sales and RMs into realized revenue. This position plays a key role in the end-to-end complex customer implementation function for Treasury Management Services and is critical to a high quality on-boarding customer experience. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services + Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files + Ability to convey technical information in a way that is easy for others to understand + Assist sales team in their business development efforts by providing product implementation expertise, develop project implementation plans and lead all phases of the implementation process including pre and post implementation support + Ability to define project scope and deliverables from a business and data/IT perspective that support business goals + Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience + Analyzes training requests and proposes solutions + Partner with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Customer Relationship Assistants (CRAs) and Support) and TM Operations to ensure a smooth hand-off of service implementation + Maintain a high level understanding and ability to navigate across the bank's internal and customer facing systems + Sets, manages and effectively communicates project expectations to team members in a timely and clear fashion + Proactively manages changes in project scope, identify potential crises and devise contingency plans + Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner + Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies + Other duties as assigned **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. + Must have Undergraduate College Degree (BS/BA) + 7-10 years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support) + Previous implementation/project management experience a plus + Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues + A track record of gaining and understanding customers' needs and delivering excellent customer service + Excellent written and verbal communication skills a must; candidate should be able manage internal and external relationships effectively + Ability to self-prioritize + Strong planning, project organization skills and attention to detail **LANGUAGE SKILLS** + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. + Ability to write reports, business correspondence, and procedure manuals + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public **REASONING ABILITY** + High Skills:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form **COMPUTER AND OFFICE EQUIPMENT SKILLS** Microsoft Office Suite including Word, Excel and PowerPoint **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Job Title** : Intern - Commercial Banking Atlanta **Internship Program Duration** : February 23, 2026 - May 1, 2026 **Pay:** $20 Our 10-week internship offers a comprehensive and immersive experience for students interested in gaining practical knowledge and skills in the banking industry. Each week, you will be exposed to different leaders and aspects of the line of business. You will have the opportunity to complete projects that will help you understand the day-to-day operations of a bank and develop a well-rounded skillset. Additionally, you will have the chance to receive guidance from experienced professionals in the field, participate in meetings, and network with other interns and associates. By the end of the program, you will have gained valuable insights, built a solid foundation in banking practices, and potentially set the stage for future career opportunities at First Horizon. Work schedule and number of hours worked per week (minimum: 15 - 25 hours) are flexible, within normal business hours. **The Intern will learn and assist with the day-to-day duties of the Commercial Banking team members, including:** + Receive credit requests and make approve/decline decisions within established policy, guidelines, and turnaround times. + Underwrite real estate related credit requests. + Document decisions properly and completely with particular diligence given to explanations of overrides or variances, to include a narrative to explain credit decisions. + Provide a high level of customer service to the originators of loan requests to include the communication of credit decisions and answering questions. + Works with the loan administration and client specialists to manage delinquencies on loans; + Reports troublesome loans to the senior credit officer and commercial line manager on a timely basis. + Ensures that the systems of record are accurate for the loans being administered; ensures that management information is reported timely and accurately. + Obtains satisfactory loan reviews and ensures that regular audits are performed. **Qualifications** + Full-time undergraduate student with anticipated graduation date between December 2024 and June 2025 + GPA of 2.75 or above + Strong interest in business and finance, though no specific major or field is required + Resourcefulness, team-oriented, enthusiastic + Entrepreneurial spirit + Demonstrated leadership and self-development (work or campus + Ability to interface and network with people at all levels of an organization + Strong communication and collaboration skill + Strategic and critical thinking skills **Computer and Office Equipment Skills** + Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word) **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Portfolio Management Team Lead: Specialized position leads and manages an existing team of Portfolio Managers and Credit Analysts for the Transportation & Logistics industry vertical. The candidate will provide direct management to a team of Portfolio Managers and Credit Analysts and work closely with business line partners and relationship managers to manage and grow the specialized industry loan portfolio. They must have a demonstrated ability to effectively contribute to the loan structuring, underwriting, origination, and portfolio management responsibilities for the loan portfolio. Candidates who have previous managerial experience, the ability to coach and develop talent, and possess a deep understanding of credit analysis and risk management are preferred. The candidate must work well in a team-focused setting and is comfortable balancing competing priorities in a deadline driven environment. Key Responsibilities Include * Leads talent acquisition, onboarding, and new hire training for Portfolio Managers and Credit Analysts. * Establishes regular performance management routines for direct reports, setting goals and providing support to achieve progress towards goal. * Develops the skills of direct reports by providing training, feedback, and coaching at the group and individual level. * Completes regular monitoring of portfolio management reports, keeping LOB leader apprised of portfolio management metrics and performance. * Leads commercial portfolio management meetings, including Asset Quality Meetings. * Monitors workflow and capacity across the team, making adjustments to ensure production deadlines and portfolio management standards are met. Portfolio Management Responsibilities Include: * Leads the analysis, underwriting, origination, and portfolio management of loans. * Utilizes loan structuring, risk identification, and risk mitigation skills. * Understands and applies the Bank's risk grading methodology, approach and credit appetite across the portfolio. * Manages complex relationships with ability to understand cash flow and repayment sources. * Partners with Relationship Managers to call on current or potential clients; understands and identifies needs for commercial products and services; develops lending proposals; identifies cross-sell opportunities. * Maintains oversight of post-approval due diligence requirements and commercial loan documentation preparation. * Maintains satisfactory portfolio management metrics, ensuring credit quality and portfolio servicing are maintained in an acceptable manner. Qualifications Include * Minimum 6 years of corporate or commercial underwriting and portfolio management experience. * Bachelor's degree in business, finance or related field required. * Ability to read, analyze and interpret financial reports and legal documents; performs complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals. * Ability to understand and communicate information and ideas in a clear manner, both orally and in writing with senior executives, business unit management and staff, state and federal regulators and officials, significant business partners, commercial lending prospects, and clients. * Very strong credit, analytical, organizational, and communication skills. * Manage and coach a team with varying degree of skillsets and backgrounds. * Ability to become the expert leader in regulatory matters and bank commercial loan policy. * Strong computer skills required with the following programs: Word, Outlook, PowerPoint, and highly proficient skills with Excel. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Location:** On site in Memphis, TN, Atlanta, GA, Nashville, TN, Charlotte, NC, New Orleans, LA, or Dallas, TX The Credit Analyst will work directly with the deal team in analyzing, underwriting and monitoring all credit facilities within their portfolio. As a Credit Analyst, the individual will learn the basics of deal making and loan structures while being exposed to other departments within the Bank. The Credit Analyst is an excellent first position in banking that paves the way to numerous other opportunities within First Horizon including sales, credit, relationship management, loan review or other similar positions. Work with the Portfolio Manager (PM) and Relationship Manager (RM) in completing at least 80% of the credit analysis. The credit analysis is Commercial Banking's primary document for analyzing and underwriting all new and outstanding loans. The credit analyst performs an in depth analysis on the borrower's ability to repay focusing on the company and owner's background, recent and historical financial performance, guarantor's (if applicable) financial condition, collateral performance, risk rating, risk-adjusted return on capital, and several other factors related to First Horizon's underwriting policies and guidelines. **Duties and Responsibilities:** + Work directly with PM, RM and clients to address needs efficiently and accurately + Spread financial statements + Provide advanced analysis in assessing and evaluating current and new business opportunities + Interact with clients and LOB leaders through email, phone conversations, field exams, bank group meetings, etc. + Project manage complex credit requests and analyses and see them through to completion + Identify emerging industry trends and proactively monitor the risk in the current book of business + Attend credit meetings and learn to properly present modifications and new to bank opportunities to internal credit partners for final approval **Knowledge and Skills:** + Critical thinker possessing superior analytical abilities with the ability to reach logical conclusions based on the available information + Microsoft Office: Strong excel and presentation building skills + Ability to manage multiple projects, while maintaining high attention to detail + Self-starter attitude + Flexibility and proven ability to diagnose and resolve issues + Intellectually curious, ability to think outside the box, assertive + Hard working, smart, creative, analytical, driven, exceptionally organized + Strong communication skills and results driven + Ability to work and excel in a team environment **Education:** + Bachelor's degree (BBA or BS) in Accounting, Finance, or a closely related field. + Exceptional educational background required + CFA or CPA candidates preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

At First Horizon, the Managing Director - Transportation & Logistics a client management role focused on originating revenue generating opportunities across the sector. The successful candidate will be a self-starter, and work collaboratively with other existing team and product members across the organization. The candidate should have existing deep relationships with industry-leading management teams and have c-suite level access. The candidate should be credit savvy and be capable of leading deal teams, managing client relationships and contribute to the growth of the industry line of business. Prior transportation & logistics banking experience required. Key Responsibilities Include * Manage existing customers, cross-sell bank products and prospect for new customers * Ability to consistently originate new revenue generating opportunities, and new to the bank customers * Expand and manage existing client relationships and develop and deepen prospect network * Be the industry thought leader on sector trends, developments, risks, and opportunities * Work with underwriters to analyze the credit strengths and weaknesses of prospective borrowers and make loan decision, structure and pricing recommendations which are competitive with the marketplace and achieve an acceptable risk / return for the bank * Lead screening process for opportunities and lead deal execution teams * Builds and maintains a portfolio mix of targeted high value and high potential clients * Maintain a thorough knowledge of bank's lending policies and regulatory requirements * Provide mentoring and training to junior resources Skills & Competencies * Proven ability to originate and execute lead managed opportunities * Strong credit instincts and ability to negotiate loan agreements * Detail oriented with ability to multi-task * Strong written and verbal communication skills * Excels in team environment and works collaboratively * Organized, detail oriented, and problem solver * Flexibility and proven ability to diagnose and resolve issues * Exceptional quantitative skills and ability to lead and teach by example About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment. Responsibilities Contact customers to discuss their accounts and outstanding balances Discuss the reason for the debts with the customer, and help them best understand their options moving forward Create payment plans that work with the customer while also aligning with company policy Maintain excellent records of customer interactions Process incoming payments or debt settlements Qualifications Excellent customer service skills Excellent communication skills The ability to work well in a fast-paced environment Familiarity with computer programs including the Microsoft Office suite This is a remote position.

**Schedule** Monday through Friday, 9:00am to 5:00PM The Commercial Card Strategic Project Manager manages strategic initiatives and projects related to the overall success of the Commercial Card team. **ESSENTIAL DUTIES AND RESPONSIBILITIES** · Partner with Commercial Card Director, Product Manager and Client Experience Manager and for special projects · Manage infrastructure improvements and workflow efficiencies · Lead projects, mentor and coach teams for new functionality, releases and testing related to new Commercial Card initiatives · Support initiatives to assess and improve the client experience with responsibilities including customer journey mapping, pain point identification and overall operational process improvement · Represent Commercial Card in the broader departmental or enterprise projects and initiatives · Establish a partnership and rapport with Commercial Card vendors to develop and test new enhancements and product functionality · Build and maintain process and procedures related to implementations and support to ensure a quality onboarding experience, appropriate controls and oversight · Maintain a high-level understanding and possess the ability to navigate across the bank's internal and customer facing systems · Partner with TM Sales, TM Risk Management, Credit and others FH departments to document workflow, define/re-engineer the service delivery process with a focus on simplicity and ease of doing business; establish key SLAs and metrics to measure success · Evaluate/enhance/maintain client implementation and support documentation; create workflow tools to improve and automate the implementation process · Possess and demonstrate a high level of professionalism and communicate in a clear, and concise manner · Other duties as assigned **SUPERVISORY RESPONSIBILITIES** · None **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. · Bachelor's degree in Business, Finance, Economics, Accounting, or related field · 5 years of Commercial Card experience required. · Previous product management, implementation or project management experience required · Strong problem solving through ability to analyze qualitative, operational & financial data · Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types · Ability to concisely and effectively communicate with management · High degree of adaptability & intellectual curiosity · Thorough knowledge of Commercial Card, treasury management products, functions, support systems and related policies, procedures and regulatory issues · Demonstrate initiative and innovation to resolve issues rapidly, able to influence others and committed to make changes as necessary · Excellent written and verbal communication skills a must; candidate should be able to manage internal and external relationships effectively with the ability to articulate complex solutions to all stakeholders · Strong planning, project organization skills and attention to detail **COMPUTER AND OFFICE EQUIPMENT SKILLS** Microsoft Office Suite **CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)** Certified Purchasing Card Professional (CPCP), Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) or Project Management Professional (PMP) preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Description Reports To: COO Employment Type: Full-Time / Commission-Eligible Live Oak Financial, Inc. a rapidly growing national collections agency is seeking a driven and professional Sales Agent to expand our client portfolio across diverse asset classes including consumer, commercial, healthcare, subrogation, and government receivables. This role is ideal for an individual with a strong command of consultative sales, deep understanding of B2B decision cycles, and the ability to communicate the value of compliant, data-driven recovery services. Key Responsibilities Client Acquisition & Pipeline Growth Identify, qualify, and engage new business opportunities within financial institutions, lenders, debt buyers, medical providers, and government entities. Develop and maintain a high-value sales pipeline using CRM tools (e.g., HubSpot, Aktos CRM, or Salesforce). Conduct prospect outreach via email, phone, LinkedIn, and networking events. Consultative Selling & Relationship Management Present Live Oak Financials full suite of collection, recovery, and first-party servicing solutions to decision-makers. Conduct discovery sessions to assess client pain points, compliance requirements, and recovery objectives. Prepare tailored proposals, service agreements, and ROI models to position LOF as a long-term strategic partner. Strategic Coordination Collaborate with internal leadership, compliance, and operations to design collection campaigns aligned with client expectations. Support onboarding and implementation phases to ensure a seamless client handoff. Market Intelligence Monitor competitor activity, industry trends, and regulatory changes (CFPB, Reg F, FDCPA) affecting client outreach. Report market feedback and business opportunities directly to the executive team. Qualifications Proven experience (3+ years) in B2B sales, preferably within debt collection, financial services, or outsourcing (BPO). Strong understanding of receivables management, contingency pricing, and legal forwarding processes. Exceptional communication, negotiation, and presentation skills. Proficiency with CRM platforms, Microsoft Office, and virtual meeting tools (Zoom, Teams). Self-motivated, results-oriented, and capable of operating independently in a fast-paced environment. Compensation & Benefits Base Salary: Competitive (DOE) Commission Structure: Tiered performance incentives on new business revenue. Benefits: PTO, Reimbursement Accounts, Growth Path: This is a remote position.

Schedule: Monday through Friday, 9:00am to 5:00PM The Treasury Management (TM) Implementation Specialist is responsible for supporting a team of TM Sales Officers by turning TM revenue opportunities sold by Treasury Management Sales and RMs into realized revenue. This position plays a key role in the end-to-end complex customer implementation function for Treasury Management Services and is critical to a high quality on-boarding customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services * Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files * Ability to convey technical information in a way that is easy for others to understand * Assist sales team in their business development efforts by providing product implementation expertise, develop project implementation plans and lead all phases of the implementation process including pre and post implementation support * Ability to define project scope and deliverables from a business and data/IT perspective that support business goals * Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience * Analyzes training requests and proposes solutions * Partner with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Customer Relationship Assistants (CRAs) and Support) and TM Operations to ensure a smooth hand-off of service implementation * Maintain a high level understanding and ability to navigate across the bank's internal and customer facing systems * Sets, manages and effectively communicates project expectations to team members in a timely and clear fashion * Proactively manages changes in project scope, identify potential crises and devise contingency plans * Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner * Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies * Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. * Must have Undergraduate College Degree (BS/BA) * 7-10 years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support) * Previous implementation/project management experience a plus * Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues * A track record of gaining and understanding customers' needs and delivering excellent customer service * Excellent written and verbal communication skills a must; candidate should be able manage internal and external relationships effectively * Ability to self-prioritize * Strong planning, project organization skills and attention to detail LANGUAGE SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public REASONING ABILITY * High Skills:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite including Word, Excel and PowerPoint About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Experienced Debt Collector | Senior Collections Specialist | Call Center Collections (Remote) Live Oak Financial, Inc. Full-Time | Remote / Hybrid | Consumer & Commercial Collections | Financial Services Job Description Live Oak Financial, Inc. is actively hiring Experienced Debt Collectors / Senior Collections Specialists to support our expanding national collections platform. This role is designed for seasoned collectors with a proven track record of recovery in consumer and/or commercial collections who can operate independently in a compliance-driven, KPI-based environment. This is not an entry-level position. Prior collections experience is required. Core Responsibilities (ATS-Optimized) Handle high-volume outbound and inbound collection calls Recover past-due balances through payment negotiation, settlements, and payment plans Achieve performance targets for right-party contact, liquidation, and new money Work assigned account inventories efficiently and strategically Document all activity accurately within collections software / CRM systems Maintain strict compliance with FDCPA, Regulation F, TCPA, and FCRA Follow call scripts, disclosures, and quality assurance standards Escalate disputes, fraud claims, and complaints per compliance procedure Accept payments through approved payment processing tools Maintain professional, respectful, and compliant communication at all times Required Qualifications (High-Match Keywords) 2+ years of experience as a debt collector, collections specialist, or collection agent Experience in consumer collections, commercial collections, or call center collections Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Proven success in dialer-based, high-volume collections environments Strong negotiation, objection-handling, and payment-closing skills Ability to manage accounts independently and consistently hit KPIs Experience working in remote collections or call center environments Familiarity with collections software, dialers, and CRM platforms Preferred Experience Financial services, utility, medical, telecom, or BPO collections Skip tracing and account research Credit reporting and dispute handling Settlement authority and payment plan structuring Compensation & Benefits Competitive hourly base pay Uncapped commission / performance incentives Paid compliance and systems training Stable, full-time position with consistent account flow Advancement opportunities into Senior Collector, Lead, QA, or Supervisor roles Work Environment Remote or hybrid collections role Structured schedules and defined performance metrics Compliance-first culture with QA and leadership support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance, QA, and operational support Clear expectations and merit-based advancement Long-term stability and scalable platform Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.

Job Title: Intern - Commercial Banking Atlanta Internship Program Duration: February 23, 2026 - May 1, 2026 Pay: $20 Our 10-week internship offers a comprehensive and immersive experience for students interested in gaining practical knowledge and skills in the banking industry. Each week, you will be exposed to different leaders and aspects of the line of business. You will have the opportunity to complete projects that will help you understand the day-to-day operations of a bank and develop a well-rounded skillset. Additionally, you will have the chance to receive guidance from experienced professionals in the field, participate in meetings, and network with other interns and associates. By the end of the program, you will have gained valuable insights, built a solid foundation in banking practices, and potentially set the stage for future career opportunities at First Horizon. Work schedule and number of hours worked per week (minimum: 15 - 25 hours) are flexible, within normal business hours. The Intern will learn and assist with the day-to-day duties of the Commercial Banking team members, including: * Receive credit requests and make approve/decline decisions within established policy, guidelines, and turnaround times. * Underwrite real estate related credit requests. * Document decisions properly and completely with particular diligence given to explanations of overrides or variances, to include a narrative to explain credit decisions. * Provide a high level of customer service to the originators of loan requests to include the communication of credit decisions and answering questions. * Works with the loan administration and client specialists to manage delinquencies on loans; * Reports troublesome loans to the senior credit officer and commercial line manager on a timely basis. * Ensures that the systems of record are accurate for the loans being administered; ensures that management information is reported timely and accurately. * Obtains satisfactory loan reviews and ensures that regular audits are performed. Qualifications * Full-time undergraduate student with anticipated graduation date between December 2024 and June 2025 * GPA of 2.75 or above * Strong interest in business and finance, though no specific major or field is required * Resourcefulness, team-oriented, enthusiastic * Entrepreneurial spirit * Demonstrated leadership and self-development (work or campus * Ability to interface and network with people at all levels of an organization * Strong communication and collaboration skill * Strategic and critical thinking skills Computer and Office Equipment Skills * Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word) About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

The Portfolio Manager assists in the assessment of risk and management of the Bank's loan portfolio by providing analytical and credit oversight and is responsible for the annual review, renewal, loan covenant compliance reviews and financial collection process within assigned loan portfolio. Partners with Relationship Managers to grow and develop a high quality and profitable loan portfolio. **Essential Duties and Responsibilities:** + Evaluates pertinent information to determine risk rating and whether a prospect and/or existing credit is an acceptable risk; identifies credit risk trends at the customer and portfolio level; notifies manager of risk changes. + Partners with Relationship Managers to: + Meet with current and prospective clients to understand the specific customer requirements and needs. + Collect appropriate financial data and information to ensure an accurate risk assessment and thorough underwriting. + Answer client questions; ensure all data is accurate for loan underwriting. + Analyses global cash flow for commercial and individual prospects, borrowers and guarantors to identify financial condition, profitability, repayment ability, operating trends, financial support of credit and other various financial indicators. + Prepares all required financial spreads, Credit Presentation Sheets, Narrative, Relationship Summary, and Loan Pricing Model and prepares packages for approval on all new and existing credits. + Assist in the pricing and structure of new loans and renewals. + Coordinates closing and booking events. + Monitors industry trends and analyze specific industry trend data to identify potential areas of risk. + Ensures a 120 day renewal letter is sent to the customer identifying the key financial information needed in advance to process the renewal request; completes loan covenant compliance and annual loan reviews and review findings. + Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s). + Performs all other duties as assigned **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. Bachelor (4-year college) degree at least 8 years of experience or equivalent combination of education and experience **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Location: On site in Memphis, TN, Atlanta, GA, Nashville, TN, Charlotte, NC, New Orleans, LA, or Dallas, TX The Credit Analyst will work directly with the deal team in analyzing, underwriting and monitoring all credit facilities within their portfolio. As a Credit Analyst, the individual will learn the basics of deal making and loan structures while being exposed to other departments within the Bank. The Credit Analyst is an excellent first position in banking that paves the way to numerous other opportunities within First Horizon including sales, credit, relationship management, loan review or other similar positions. Work with the Portfolio Manager (PM) and Relationship Manager (RM) in completing at least 80% of the credit analysis. The credit analysis is Commercial Banking's primary document for analyzing and underwriting all new and outstanding loans. The credit analyst performs an in depth analysis on the borrower's ability to repay focusing on the company and owner's background, recent and historical financial performance, guarantor's (if applicable) financial condition, collateral performance, risk rating, risk-adjusted return on capital, and several other factors related to First Horizon's underwriting policies and guidelines. Duties and Responsibilities: * Work directly with PM, RM and clients to address needs efficiently and accurately * Spread financial statements * Provide advanced analysis in assessing and evaluating current and new business opportunities * Interact with clients and LOB leaders through email, phone conversations, field exams, bank group meetings, etc. * Project manage complex credit requests and analyses and see them through to completion * Identify emerging industry trends and proactively monitor the risk in the current book of business * Attend credit meetings and learn to properly present modifications and new to bank opportunities to internal credit partners for final approval Knowledge and Skills: * Critical thinker possessing superior analytical abilities with the ability to reach logical conclusions based on the available information * Microsoft Office: Strong excel and presentation building skills * Ability to manage multiple projects, while maintaining high attention to detail * Self-starter attitude * Flexibility and proven ability to diagnose and resolve issues * Intellectually curious, ability to think outside the box, assertive * Hard working, smart, creative, analytical, driven, exceptionally organized * Strong communication skills and results driven * Ability to work and excel in a team environment Education: * Bachelor's degree (BBA or BS) in Accounting, Finance, or a closely related field. * Exceptional educational background required * CFA or CPA candidates preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment. Responsibilities Contact customers to discuss their accounts and outstanding balances Discuss the reason for the debts with the customer, and help them best understand their options moving forward Create payment plans that work with the customer while also aligning with company policy Maintain excellent records of customer interactions Process incoming payments or debt settlements Qualifications Excellent customer service skills Excellent communication skills The ability to work well in a fast-paced environment Familiarity with computer programs including the Microsoft Office suite

Schedule Monday through Friday, 9:00am to 5:00PM The Commercial Card Strategic Project Manager manages strategic initiatives and projects related to the overall success of the Commercial Card team. ESSENTIAL DUTIES AND RESPONSIBILITIES * Partner with Commercial Card Director, Product Manager and Client Experience Manager and for special projects * Manage infrastructure improvements and workflow efficiencies * Lead projects, mentor and coach teams for new functionality, releases and testing related to new Commercial Card initiatives * Support initiatives to assess and improve the client experience with responsibilities including customer journey mapping, pain point identification and overall operational process improvement * Represent Commercial Card in the broader departmental or enterprise projects and initiatives * Establish a partnership and rapport with Commercial Card vendors to develop and test new enhancements and product functionality * Build and maintain process and procedures related to implementations and support to ensure a quality onboarding experience, appropriate controls and oversight * Maintain a high-level understanding and possess the ability to navigate across the bank's internal and customer facing systems * Partner with TM Sales, TM Risk Management, Credit and others FH departments to document workflow, define/re-engineer the service delivery process with a focus on simplicity and ease of doing business; establish key SLAs and metrics to measure success * Evaluate/enhance/maintain client implementation and support documentation; create workflow tools to improve and automate the implementation process * Possess and demonstrate a high level of professionalism and communicate in a clear, and concise manner * Other duties as assigned SUPERVISORY RESPONSIBILITIES * None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. * Bachelor's degree in Business, Finance, Economics, Accounting, or related field * 5 years of Commercial Card experience required. * Previous product management, implementation or project management experience required * Strong problem solving through ability to analyze qualitative, operational & financial data * Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types * Ability to concisely and effectively communicate with management * High degree of adaptability & intellectual curiosity * Thorough knowledge of Commercial Card, treasury management products, functions, support systems and related policies, procedures and regulatory issues * Demonstrate initiative and innovation to resolve issues rapidly, able to influence others and committed to make changes as necessary * Excellent written and verbal communication skills a must; candidate should be able to manage internal and external relationships effectively with the ability to articulate complex solutions to all stakeholders * Strong planning, project organization skills and attention to detail COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) Certified Purchasing Card Professional (CPCP), Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) or Project Management Professional (PMP) preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Schedule: Monday through Friday, 9:00am to 5:00PM The Treasury Management (TM) Implementation Specialist is responsible for supporting a team of TM Sales Officers by turning TM revenue opportunities sold by Treasury Management Sales and RMs into realized revenue. This position plays a key role in the end-to-end complex customer implementation function for Treasury Management Services and is critical to a high quality on-boarding customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files Ability to convey technical information in a way that is easy for others to understand Assist sales team in their business development efforts by providing product implementation expertise, develop project implementation plans and lead all phases of the implementation process including pre and post implementation support Ability to define project scope and deliverables from a business and data/IT perspective that support business goals Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience Analyzes training requests and proposes solutions Partner with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Customer Relationship Assistants (CRAs) and Support) and TM Operations to ensure a smooth hand-off of service implementation Maintain a high level understanding and ability to navigate across the bank's internal and customer facing systems Sets, manages and effectively communicates project expectations to team members in a timely and clear fashion Proactively manages changes in project scope, identify potential crises and devise contingency plans Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Must have Undergraduate College Degree (BS/BA) 7-10 years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support) Previous implementation/project management experience a plus Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues A track record of gaining and understanding customers' needs and delivering excellent customer service Excellent written and verbal communication skills a must; candidate should be able manage internal and external relationships effectively Ability to self-prioritize Strong planning, project organization skills and attention to detail LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public REASONING ABILITY High Skills:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite including Word, Excel and PowerPoint About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube