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Live Oak Bank jobs in Wilmington, NC - 9970 jobs

  • Client Experience Specialist

    Live Oak Banking 3.8company rating

    Live Oak Banking job in Wilmington, NC

    About Us Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How This Role Impacts Live Oak and its People We are on a mission to be America's small business bank. Our deposits help fund loans for small businesses across the country. As a Client Experience Specialist, you help fuel the growth of small businesses. We believe in treating every customer as the only customer. As a digital bank, our Client Experience Specialist connect to customers across the U.S. by phone, email, and in person at Live Oak Bank Headquarters. Client Experience Specialist promote business for the Bank by building customer relationships and providing white glove service to new and existing customers. The Client Experience Specialist is a designated essential employee and may be required to be available after hours, and to work either in the office or remotely during inclement weather or a disaster scenario. What You'll Do at Live Oak Maintain a thorough understanding of bank policies and procedures. Possess comprehensive knowledge of banking regulations, products, operating systems, and customer-facing applications. Assist with new customer onboarding via phone for personal and business accounts (including business checking accounts). Respond to customer personal and business account inquiries and assist with personal and business deposit account servicing via phone. Provide customer support with online banking system and mobile application. Resolve issues with customer's personal and business deposit accounts with a timely, professional, and proficient response. Assist with additional tasks and projects as needed. Possess a positive attitude with a genuine interest in helping others Demonstrate willingness to learn, accept feedback, improve, and adapt to change Support and guide your teammates by assisting with training and leading by example Demonstrate attention to detail with a high degree of accuracy Possess strong verbal and written communication and organizational skills Exercise excellent listening skills Maintain thorough understanding of deposit products and services Function as a member of a team and realizes all member of the team are vital to its success Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC Required Experience Bachelor's degree or equivalent industry experience Customer service experience and strong interpersonal skills Preferred Experience Knowledge of banking regulations Knowledge of bank operating systems and customer-facing bank applications #LI-DNI Our Values Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. Respect: Treat everyone with courtesy, politeness, and kindness. Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more For a detailed overview of our employee benefits please visit: *********************************** Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at ***************************. EEO is the Law The base pay range for this position is $19.77 - $32.12 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise. Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
    $19.8-32.1 hourly Auto-Apply 9d ago
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  • Credit Officer

    Live Oak Banking 3.8company rating

    Live Oak Banking job in Wilmington, NC

    About Us Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How This Role Impacts Live Oak and its People The Credit Officer, SBB approves credit requests within individual loan authority adhering to Bank policies and Government program guidelines. They will assist in the review of the Bank's loan portfolio to help prevent or reduce loan losses. Responsibilities include verifying that documentation aligns with loan approvals and regulatory requirements, identifying signs of loan quality deterioration, and ensuring compliance with policy objectives. What You'll Do at Live Oak Support loan production under the direction of the Director of Credit, SBB, while ensuring compliance with all applicable risk policies, procedures and mitigants Analyze loan transactions and portfolios across Live Oak Bank's Small Business Banking lending groups Contribute to the collaborative process that aims to produce sound credit decisions and add appropriately structured loans to support the Bank's growth and loan generation goals Approve credit requests within individual authority, adhering to Bank and regulatory guidelines (FDIC, SBA, and USDA) Assist with a myriad of credit functions within the Credit Team (site visits, credit training, board reports, credit policy maintenance, portfolio analysis, participation in the Commercial Finance Credit Committee) Perform additional tasks as assigned by senior credit leadership Apply credit training, underwriting experience, and knowledge of lending policies to provide detailed loan transaction analysis Work cross-functionally with departments involved in loan production to ensure smooth execution Partner with risk and portfolio management teams to monitor and maintain accurate risk ratings across the loan portfolio Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC Required Experience 5+ years of financial analysis including underwriting of commercial loan credits Travel required Preferred Experience SBA 7(a) and SBA 504 experience Commercial lending and sales experience Our Values Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. Respect: Treat everyone with courtesy, politeness, and kindness. Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more For a detailed overview of our employee benefits please visit: *********************************** Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at ***************************. EEO is the Law The base pay range for this position is $128,500.00 - $179,900.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise. Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
    $128.5k-179.9k yearly Auto-Apply 1d ago
  • Client Manager - US Large Market

    American Express 4.8company rating

    Atlanta, GA job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645
    $89.3k-150.3k yearly 5d ago
  • QA Lead / Manager - Merchant Business Software Suite (MBSS)

    Bank of America Corporation 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise. Responsibilities: * Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives * Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills * Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met * Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization * Contributes to the technology strategy for their technical domain * Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers * Ensures that execution is aligned with product strategy by working with product management and other stakeholders Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications: * 10+ years of experience managing QA functions within payments, merchant services, or financial systems. * Strong understanding of POS environments, merchant transaction flows, and payment system integrations. * Hands‐on experience testing mobile applications (Flutter experience preferred). * Proficiency with API testing and familiarity with ASP.NET application architectures. * Expertise with test automation frameworks and tools such as Playwright, Selenium, or equivalent. * Demonstrated experience building and maintaining automated UI test suites. * Excellent analytical, problem‐solving, communication, and stakeholder‐management skills. * Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives. Desired Qualifications: * Experience in financial services, payments, or fintech industry. * Familiarity with CI/CD pipelines and test integration tools. * Exposure to Agile development processes and project management tools (e.g., Jira, Confluence). Skills: * Influence * Risk Management * Solution Design * Stakeholder Management * Technical Strategy Development * Analytical Thinking * Application Development * Collaboration * Result Orientation * Solution Delivery Process * Agile Practices * Architecture * Automation * Data Management * DevOps Practices Minimum Education Requirement: Bachelor's degree or equivalent work experience. Shift: 1st shift (United States of America) Hours Per Week: 40
    $99k-119k yearly est. 2d ago
  • Financial Crimes Analyst II

    City National Bank 4.9company rating

    Charlotte, NC job

    WHAT IS THE OPPORTUNITY? Under the direction of the BSA Risk Manager, responsible for the periodic BSA internal controls testing function of the of the Bank's BSA risk assessment program. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Carries out compliance monitoring, internal controls risk assessments, and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Risk Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Works directly with business units and support management as a consultant in the development of business unit's risk self-assessment programs. Performs scheduled and periodic testing of overall business processes and controls related to the implementation and management of the bank's products and services, including geographic considerations to identify compliance gaps and potential risk exposure. Analyzes and evaluates compliance risks and recommends changes to policies, procedures, and processes to reasonably ensure risk-based and appropriate controls are instigated and maintained. Assists in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Also, partners with business units for the development of departmental policy and procedures. Partners with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Maintains an up-to-date Master Compliance Audit Follow-up Log for outstanding BSA-related Audit and OCC Examination issues, and the BSA Risk Assessments Open Issues Log. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. Responsible for performing testing of moderate to complex components of assigned engagements within the Financial Crimes Compliance Monitoring Program and/or Annual Test Plan Performs review and challenge of self-assurance activities conducted by the First Line of Defense Assesses controls for design and operating effectiveness in accordance with established policies WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree or equivalent Minimum 3 years of experience with BSA regulations concerning KYC, EDD, Financial crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Working knowledge of banking operations, government regulations, accounting principles and account reconcilement. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. BSA Testing or audit experience preferred. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Tableau experience is preferred. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $55,000-$95,000. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $55k-95k yearly 1d ago
  • Portfolio Manager II - Fund Finance, i.e., Capital Call/Subscription Facilities

    City National Bank 4.9company rating

    Charlotte, NC job

    PORTFOLIO MANAGER II- FUND FINANCE WHAT IS THE OPPORTUNITY? The Portfolio Manager is part of the Fund Finance Credit Management Team focused on the long-term risk-adjusted returns for the bank within the assigned business segment and/or geographic area(s). This individual manages a sub-set of existing credits and is a key partner in the origination of new credits. Primary responsibilities include: Provide customized solutions for asset management clients in support of both their managed Funds and the capital needs of the Firm. Transaction types include (i) capital call and subscription facilities for managed Funds (RLCs used to bridge timing between fund investments acquisition and calling capital from LP investors) and (ii) RLCs/TLs directly to the asset management firm to support working capital, dividend distributions, general corporate purposes, GP investments and partner buy-outs. Provide comprehensive credit recommendations and presentations to key risk partners related to prospect(s) and existing clients of the bank (including moderate to complex new credit structures, modifications, and extensions) based on a comprehensive review of the borrower(s) and guarantor(s)' financials (which may include current and historical financial statements, tax returns, projections and/or cash flow proformas.) Present credit recommendations within the bank's risk appetite and framework and follow the bank's policies, processes and procedures. Respond to their clients' credit needs with an elevated level of client service and credit acumen to address their needs appropriately and timely. Provide ongoing oversight and management of its portfolio (including timely risk rating assessments, reporting covenants, covenant compliance, and the preparation of quarterly and annual reports.) Comfortable working in a high-volume, fast-paced environment serving financially sophisticated clients. WHAT WILL YOU DO? Teamwork: Mentors junior colleagues, fosters a culture of continuous improvement and professional growth. Portfolio Management: Owns and manages an assigned credit portfolio, ensuring alignment with organizational goals and risk management practices, including underwriting all types of credit exposures, managing credit risk, and responding to prospective client inquiries. Credit Analysis: Analyzes credit data and perform underwriting to assess creditworthiness and recommend appropriate structures to the Sales team and client. Prepare underwriting memorandums and approval documents for presentation to Credit Risk. Performance Monitoring: Performs portfolio management activities to monitor and analyze portfolio performance, including periodic reviews and covenant tracking. Data Analysis: Analyzes credit data to support underwriting and creditworthiness assessments including developing and presenting individual credit recommendations. Risk Management: Practices effective risk management, maintaining high standards of credit quality and origination in alignment with Bank's credit risk appetite, and compliance with institutional and regulatory requirements. Collaboration: Partners with Relationship Manager(s) to successfully manage credit account relationships. Work closely with cross-functional teams to ensure cohesive and effective credit operations to achieve the Bank's strategic initiatives. Participate in ad-hoc projects to support the organization's priorities. Client Service: Provides exceptional client service by maintaining professionalism and effectively interacting with clients to understand their needs and provide tailored credit solutions. Participate in joint sales pitches with Relationship Manager(s). WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree in Finance, Business, or related field Minimum 5 years of progressively increasing credit underwriting and portfolio management experience in relevant industry/industries Additional Qualifications Intermediate experience in credit management and lending operations, with a strong understanding of risk management principles Desire to build leadership and coaching skills, with the ability to train and develop talent Strong communication and collaboration skills, with the ability to work effectively with senior leadership and cross-functional teams Intermediate analytical skills, with the ability to interpret complex data and make informed decisions Fund Finance knowledge and expertise WHAT'S IN IT FOR YOU? Compensation - *Hourly Position Starting base salary: $48.66 - $82.86 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-JO1 #GD-JO #CA-JO
    $48.7-82.9 hourly 1d ago
  • Truck Driver Local

    21St. Century Personnel 3.2company rating

    Greensboro, NC job

    Join our dedicated XDT shuttle team and enjoy consistent pay, steady schedules, and a supportive work environment. This is a 2nd shift (XDT) position, shuttling drop-and-hook loads between facilities with no-touch freight. Shuttle routes from GSO BDC to XDT in Leland Additional trips to Garland as needed Slip seat operation (day cabs & sleepers) Drop & hook at both ends (no-touch freight) 2-2-3 rotating schedule (work 2 days, off 2 days, work 3 days, etc.) Drivers will work 48 hours one week (4- 12 hour shifts), 36 the next week (3- 12 hour shifts) (straight pay) Start times vary between 4:00 PM - 11:00 PM (Ops will work toward consistent scheduling as staffing stabilizes) Compensation & Benefits: $25/hour for XDT runs $200 Quarterly Safety Bonus (based on prior 52 weeks) Paid weekly (hourly) Average pay $1,000 - $1,200 per week Vacation policy Paid local orientation Full benefit package Newer automatic trucks Schedule: Daily home time 2nd shift (XDT) Rotating 2-2-3 schedule ensures built-in long weekends Requirements: Valid CDL-A/21 years old Punctual and customer-service driven Strong time-management skills to meet pickup & delivery appointment times Effective communication with on-shift supervisor Must have a stable work history, as well as a good MVR and background Apply today and join our team - steady freight, great hourly pay, and reliable home time! We are an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We consider all applicants without regard to legally protected status, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We welcome applications from all qualified individuals.
    $1k-1.2k weekly 3d ago
  • Individual Player Development Coach Academy- Atlanta United FC

    AMB Sports & Entertainment, LLC 3.8company rating

    Atlanta, GA job

    The head of IDP is a new position created to cope with the demands of the modern game. Every position on the field is played differently, and every player in that position has a unique profile. For this reason, it will be crucial to understand and identify the key areas of improvement for each player and connect them with our player profiles' core characteristics. The Head of IDP has the responsibility to enhance the performance of individual players within a team context. To accomplish this task will be essential to offer continuous support to individual players, teammates around the player and staff involved in the player's development. Self-management, leadership, and a positive attitude to build strong relationships with players and staff will be essential to complete the tasks assigned for this role. INDIVIDUAL WORK: Identify individual needs during the game for players in the second team and the U18s, U16s, and U15s in the academy. Create individual, position, and unit (2, 3, 4 players) training sessions to focus on a specific position and area of the field. Build training sessions and IDP programs aligned with the Atlanta United FC curriculum, style of play, and player profiles. Deliver meaningful individual/unit training sessions after the team training and/or in separate time slots at a different time of the day. Create weekly and monthly plans to have a clear mid and long-term development vision. Evaluate and monitor the development of the players. Quantify performance and compile minutes played by each player in each team in the academy to build comprehensive databases (including U14s and U13s). Coordinate the mid-season and end-of-the-season individual reports for each team. Assisting other head coaches in team training sessions. TEAM-WORK: To lead, manage, and inspire coaches, assistant coaches, and performance staff for the ATL UTD 2, U18s, U16s, and U15s teams to implement the methodology and Atlanta United style of play. Work in collaboration with the Director of Methodology to deliver the academy soccer program with the technical position-specific skills required for players at Atlanta United. Assist teams in the academy during specific training sessions, games, and tournaments. Formulate opinions and create evaluations based on facts and share these evaluations with the head coach and staff for each specific team. To ensure that the staff in the academy live the academy standards and behaviors both on and off the field. QUALIFICATIONS & EXPERIENCE: USSF B license or equivalent required. 5 years of experience in an academy of a professional soccer club. Computer literate with good knowledge of MS Office and Apple Software. Experience using key industry software (Wyscout, Hudl and Sportscode). Bachelor's degree in sport sciences (desirable). Spanish and other languages are a plus.
    $25k-35k yearly est. 2d ago
  • Investment Real Estate Banker

    First National Bank of Pennsylvania 4.5company rating

    Raleigh, NC job

    Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. Investment Real Estate Banker 3 Business Unit:Commercial Banking Reports to:Varies by Assignment Position Overview: This position is primarily responsible for the marketing, underwriting and portfolio management of income-producing real estate assets.The incumbent solicits, evaluates, authorizes, or recommends all aspects of the credit loan process of commercial, real estate or mortgage loans.The incumbent advises borrowers on financial status and methods of payments.The incumbent develops and manages the borrower's Bank relationship including cross-selling Bank services and products. Primary Responsibilities: Meets with clients and prospects to obtain information for loan applications and to answer questions about the process. Explains to customers the different types of loans and credit options that are available and the terms of those services. Analyzes applicants' financial status, credit and property evaluations to determine feasibility of granting loans. Requests and compiles copies of loan applicant, credit histories, background, credit information, tax returns, financial state and debt obligation information, corporate financial statements, and other financial information. Submits applications to credit analysts for verification and recommendation. Computes payment schedules. Confers with credit representatives to aid in resolving loan and borrower problems. Negotiates payment arrangements with customers who have delinquent loans. Analyzes potential loan markets and develops referral networks to locate prospects for loans. Works with clients to identify their financial goals and to find ways of reaching those goals. Markets bank products to individuals and firms, cross-selling bank services that may meet customer's needs. Reviews and updates credit and loan files. Reviews loan agreements to ensure that they are complete and accurate according to policy. Manages accounts for delinquencies, credit reporting and asset quality. Handles customer complaints and takes appropriate action to resolve them. Stays abreast of new types of loans and other financial services and products to better meet customer's needs. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in an equivalent lending or banking position and in a successful business relationship in a customer focused position Knowledge of banking laws and regulations Experience in community and civic activities Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Valid Drivers License Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $83k-121k yearly est. 3d ago
  • Junior Estimator - Turnkey Sitework

    Top Gun Staffing, Inc. 3.8company rating

    Atlanta, GA job

    Junior Estimator - Turnkey Sitework (North Atlanta, GA) Support the estimating team on commercial, light industrial, and residential subdivision sitework projects. Assist with earthwork and underground utility takeoffs, pricing, and bid preparation for turnkey site development packages while gaining hands-on exposure in a fully onsite role based in North Atlanta, GA. About the Company Specializes in turnkey sitework packages, including grading, underground utilities, stormwater management, paving, and complete site development Strong backlog of commercial, light industrial, and residential subdivision work with a stable local market presence Family-oriented, safety-focused culture that emphasizes mentorship and long-term development What You'll Do Support senior estimators with quantity takeoffs for earthwork, underground utilities, and site development scopes Perform detailed takeoffs using Agtek and Bluebeam Assist with estimating and bid preparation using Procore and B2W Gather pricing from material suppliers, subcontractors, and vendors and help assemble competitive bids Review plans, specifications, and project documents for accuracy and completeness Coordinate internally with project managers and estimators to clarify scope and assumptions What We're Looking For 1-2 years of estimating or field experience on turnkey sitework projects, including commercial, light industrial, or residential subdivision work Exposure to grading, earthwork, underground utilities, and site development scopes Experience with Agtek, Bluebeam, Procore, and B2W Strong construction plan reading and quantity takeoff skills Detail-oriented and organized Young, ambitious, and hard-working with a strong work ethic Able to work fully onsite in North Atlanta, GA (no remote work) Pay & Benefits Competitive base pay commensurate with experience Health, dental, and vision insurance 401(k) with company match Hands-on training and mentorship from senior estimators Clear opportunity for advancement into senior estimator roles
    $51k-83k yearly est. 5d ago
  • Loan Servicing Specialist

    Ameris Bancorp 4.8company rating

    Atlanta, GA job

    Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate. The Loan Servicing Specialist is responsible for but is not limited to, accurately processing incoming loan payments received via ACH, wires or by check, review new, renewed, and modified loans on core system for accurate payment setup, process payment advances in a timely manner, research returned payments, payment and payoff processing, and processing various reject reports. This position also includes reviewing new, refinanced, and modified loans onto Core System, processing loan maintenance requests, exception item processing, process payoff requests, and review and maintain various reports. This position assists with cross-training, special initiatives, and supports other areas within Loan Servicing, as well as provides superior customer service to internal and external customers. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: Performs loan servicing tasks on loans including, but not limited to, exception item processing, payment and payoff processing, loan advances, processing, payoff requests, account maintenance, insurance and escrow assistance, and servicing of specialty lending products Correctly and efficiently enter loan payment information. Handle customer data and information according to department procedures. Balance Loan In Process and research rejected loan transactions Process and respond to Salesforce cases, incoming email requests, and incoming payments within defined SLAs and timeframes. Maintains compliance with internal controls, operational procedures, and risk management policies. Performs functions including researching discrepancies, complex account research and handling exceptions. Processes various departmental reports. Performs interest calculations and provides loan payoffs upon request. Works with other departments regarding loan inquiries. Record detailed information and produce accurate, high quality work products. Perform accurate calculations and transactions using problem solving techniques. Cross-train in areas within Loan Servicing to provide support during changes in volume. Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements. Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities. Required Knowledge, Skills and Competencies: Intermediate PC and Microsoft Office proficiency. Able to effectively and persuasively express self, using language and grammar in a professional manner. Able to plan, organize and prioritize tasks. Strong written and verbal communication skills. Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs. Able to analyze and record detailed information and produce accurate, high quality work products. Able to research, analyze, identify viable options, draw sound conclusions, and present findings. Able to manage and organize a high volume of documents and work load. Able to perform accurate calculations and transactions. Industry and Work Experience: * 1-3 years of experience in a related role working loan products, structures and/or documentation preferred. Academic: * Bachelor's degree in Business or related field or equivalent education and related training or experience required. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. * Medical, Dental and Vision Insurance * Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment Life Insurance provided at no additional cost to employees Accidental Death & Dismemberment Coverage Long-Term Disability Coverage Paid Sick and Vacation Leave 11 Holidays Volunteer/Service Day Employee Stock Purchase Plan 401(k) Retirement Plan Ameris Bank matches 50% of your first 8% of contributions to the plan Flexible Spending Accounts Health Savings Account Health Reimbursement Arrangement Supplemental Life & Other Insurance Plans Identity Theft Protection Pet Insurance Legal Insurance Employee Assistance Program Employee Advocacy Program Tickets at Work (Entertainment discounts for Ameris Bank Employees) AT&T Employee Discount Wellness Discounts for Medical Premiums and Other Rewards Employee Referral Incentive Education Assistance Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. Free Interest Checking Free Safe Deposit Box Free Money Orders, Travelers' Checks and Cashier Checks Discount on Mortgage Origination Fee Free Online Banking and Free Unlimited Online Bill Payment Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
    $33k-86k yearly est. 2d ago
  • Tax Director - Property Tax

    Aprio, LLP 4.3company rating

    Atlanta, GA job

    Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Specialty Tax team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast‑growing firm looking for a Tax Director - Property Tax to join their dynamic team. Responsibilities Lead and manage all aspects of property tax engagements, including assessments, appeals, valuation reviews, audit defense, and compliance. Serve as a trusted advisor to clients on property tax strategies, jurisdictional nuances, and valuation methodologies. Oversee preparation, review, and filing of property tax returns, ensuring accuracy and regulatory compliance. Manage relationships with taxing authorities, appraisers, and legal counsel as needed. Provide strategic guidance on property tax implications related to acquisitions, dispositions, and reorganizations. Lead, coach, and develop a team of property tax professionals across multiple U.S. offices and offshore locations. Collaborate with Resource Management and Workforce Optimization teams to align staffing, work allocation, and development opportunities. Drive practice growth through business development, client relationship management, and cross‑selling across service lines. Develop and implement standardized methodologies, scalable processes, and leverage technology to enhance efficiency and client value. Stay current on legislative and regulatory changes impacting property taxation and communicate updates to clients and internal stakeholders. Qualifications Bachelor's degree in Accounting, Finance, Business, Economics, or related field; advanced degree preferred. CPA, CMI (Property Tax), JD, and other relevant professional designations strongly preferred. Minimum of 10+ years of progressive experience in property tax consulting, valuation, or compliance, including experience managing multi‑state portfolios. Demonstrated success leading and developing teams within a professional services or consulting firm. Strong technical expertise in valuation methods, appeal strategies, and property tax audits. Excellent interpersonal communication skills with ability to influence senior‑level stakeholders. Proven track record in business development and client relationship management. Why work for Aprio Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future‑focused, innovative firm. Perks/Benefits we offer for full‑time team members Medical, Dental, and Vision Insurance on the first day of employment Flexible Spending Account and Dependent Care Account 401k with Profit Sharing 9+ holidays and discretionary time off structure Parental Leave - coverage for both primary and secondary caregivers Tuition Assistance Program and CPA support program with cash incentive upon completion Discretionary incentive compensation based on firm, group and individual performance Incentive compensation related to origination of new client sales Top rated wellness program Flexible working environment including remote and hybrid options What's in it for you - Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. - An awesome culture: Thirty‑one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team‑member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. - A great team: Work with a high‑energy, passionate, caring and ambitious team of professionals in a collaborative culture. - Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. - Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. - Competitive compensation: You will be rewarded with competitive compensation, industry‑leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non‑attest tax and consulting services, and Aprio, LLP providing CPA firm services. #J-18808-Ljbffr
    $57k-80k yearly est. 1d ago
  • SQL DBA - DHS Federal Law Enforcement Training Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Brunswick, GA job

    ID 2025-1447 Remote No JOB TITLE: SQL Database Administrator (DBA) GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The SQL Database Administrator (DBA) will play a vital role in supporting database operations, performance, and reliability within FLETC's enterprise systems environment. Position Summary: The SQL Database Administrator will be responsible for the design, implementation, administration, and maintenance of Microsoft SQL Server databases supporting mission-critical applications and enterprise systems across FLETC. This position is ideal for an experienced database professional who excels at optimizing performance, ensuring data integrity, and supporting secure, scalable database solutions in compliance with DHS and FLETC standards. The DBA will collaborate with application developers, system administrators, and cybersecurity personnel to support a stable and resilient database environment for FLETC's IT systems. Responsibilities Design, install, configure, and maintain Microsoft SQL Server databases (2012 and newer) in development, test, and production environments. Monitor and optimize database performance, including indexing, query tuning, and storage management. Perform database backup, restore, and recovery operations to ensure high availability and data protection. Implement and maintain database security in accordance with DHS/FLETC policies and federal cybersecurity standards. Support database migration, patching, and version upgrades while minimizing downtime. Collaborate with application development teams to design database schemas, stored procedures, and queries that meet performance and business requirements. Troubleshoot and resolve database issues related to performance, replication, and connectivity. Maintain comprehensive documentation for database configurations, processes, and standard operating procedures. Support audits, compliance activities, and change management processes for database environments. Qualifications REQUIRED: Bachelor's degree in Computer Science, Information Systems, Systems Analysis, or a related field (advanced degree preferred), or equivalent professional experience. Minimum of five (5) years of hands-on experience designing, implementing, and administering databases in Microsoft SQL Server 2012 or newer. Proven experience with database performance tuning, backup/recovery strategies, and high availability configurations (e.g., Always On, clustering, replication). Strong knowledge of T-SQL, stored procedures, and query optimization. Experience implementing database security, user permissions, and access control in accordance with enterprise and federal standards. Ability to work effectively within a collaborative technical environment supporting a federal mission. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience with SQL Server Integration Services (SSIS), Reporting Services (SSRS), or Analysis Services (SSAS). Familiarity with PowerShell scripting or automation tools for database management. Experience supporting databases in cloud or hybrid environments (e.g., Azure SQL). Knowledge of ITIL principles and experience in structured IT service delivery environments. Strong communication, documentation, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $73k-95k yearly est. 2d ago
  • Community Lending Officer - Albemarle Road

    Bank of America 4.7company rating

    Charlotte, NC job

    Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. **Responsibilities:** + Originates loans from multiple internal and external referral sources + Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers + Achieves production goals as defined by the business + Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities + Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements + Conducts monthly Home Buyer Workshops and Business Development meetings **Skills:** + Client Management + Customer and Client Focus + Loan Structuring + Oral Communications + Referral Management + Credit Documentation Requirements + Learning Delivery + Presentation Skills + Prospecting + Written Communications + Active Listening + Business Development + Credit and Risk Assessment + Data Collection and Entry + Pipeline Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $65k-94k yearly est. 17h ago
  • General Superintendent

    Blackrock Resources 4.4company rating

    Atlanta, GA job

    Industrial Manufacturing Construction and Build Out a Must Generous Salary and Travel Expenses Paid Travel Back Home Project may be long term in one location then move on to the next project. Position Overview: Supervise assigned project activities including field operations, site safety, productivity, schedule, quality work, subcontractors and suppliers. Work in conjunction with Project Manager to lead project team. Key Responsibilities: Project Oversight - Monitor subcontractors and trades to meet deadlines and milestones on aggressively paced schedules; review construction and shop drawings for feasibility Safety & Compliance - Ensure strict adherence to OSHA and safety standards; verify subcontractors are properly trained and knowledgeable Documentation & Reporting - Complete daily/weekly project reports in construction management software; document project status with digital photographs; manage material receiving Quality Control - Generate QA and punch lists with subcontractors; prepare change orders as required Coordination - Work closely with Project Managers, Project Engineers, and division superintendents across multiple concurrent scopes of work Required Skills: Proficient in Procore, Microsoft Office, and MS Project Read and interpret construction drawings Knowledge of federal, state, and local building codes and safety laws Forecast scheduling challenges and present solutions Strong decision-making and team collaboration abilities Detail-oriented with ability to monitor multiple activities simultaneously Experience Requirements: * Minimum 10+ years as on-site Superintendent or Field Engineer * Industrial Manufacturing Construction and Manufacturing Build Out a Must Knowledge of sitework, concrete, steel, MEP, and interior finishes * Renovation experience within live facilities preferred * Valid driver's license required Education: * Bachelors degree in Engineering, Architecture, Construction Management, or related field preferred * Minimum: High School diploma with 15+ years of related experience Note: This position requires travel to various project sites. If you are interested and qualified I want to see your resume with your salary expectations. Kristie at kharnish@blackrockres.com #LI-KH1
    $53k-68k yearly est. 2d ago
  • Fraud Investigator (REMOTE in VA, NC, SC, MD ONLY)

    Atlantic Union Bank 4.3company rating

    Greensboro, NC job

    The Fraud Investigator is responsible for investigating, documenting, and/or approving the investigation and documentation of Fraud related alerts, cases, suspicious activity reports (SARs), and any other reports and/or referrals that could lead to such investigation. He or she will represent Atlantic Union Bankshares Corporation (AUB) and its related subsidiaries as a dedicated point of contact for law enforcement inquiries related to financial crimes investigations. The Fraud Investigator serves as a second line of defense subject matter expert for Investigations and Fraud threat intelligence. Other responsibilities may be assigned at the discretion of the FIU Fraud Investigations Manager. Position Accountabilities Investigate internal and external fraud events perpetrated against AUB, its related subsidiaries, and stakeholders. Document and decision complex alerts and cases to identify reportable suspicious activity. Ensure Suspicious Activity Reports are accurate and approved for filing within regulatory guidelines. Conduct customer outreach as needed to follow up on status of fraud investigations and obtain additional information. Review procedures covering the investigation and reporting of suspected financial fraud crimes. Recommend changes in processes and procedures to the FIU Fraud Investigations Manager. Serve as a point of contact for other business lines with general questions or concerns about investigations. Assist in the oversight of processes for internal referral of questionable activity or behavior. Serve as a representative of AUB with local, state, and/or federal law enforcement agents on cases referred by AUB or on cases requiring AUB's assistance as it relates to financial crimes investigations. May testify in court on behalf of AUB for fraud cases. Participate in professional and community associations relating to law enforcement and criminal investigations. Distribute pertinent information to departments throughout the organization that may be affected by current Fraud trends. Develop, analyze, and report trends to the FIU Fraud Investigations Manager as required. Analyze corporate needs and suggest creative ideas to enhance comprehensive corporate-wide fraud risk mitigation processes. Attends training seminars as deemed necessary by the direction of the FIU Fraud Investigations Manager or higher. Organizational Relationship This position reports to the Fraud Investigations Manager Supervision of Others - No Position Qualifications Education & Experience Bachelor's degree in criminal justice, Business or a related field, or a combination of education and experience equivalent to such a degree--REQUIRED Certification as a compliance professional (i.e.: CAMS, CAFP, CFE)--PREFERRED Must have 5 or more years of banking, business, or criminal justice related experience--REQUIRED Must have a minimum of 2 years' experience in fraud or financial crimes investigations--REQUIRED Previous experience in delivering FinCEN SAR filings for Fraud events--REQUIRED Experience utilizing Verafin Case Management System Knowledge & Skills Demonstrated ability to interact with management, law enforcement, General Counsel, and other business lines with tact and diplomacy while achieving stated objectives. Ability to explain complex fraud issues in simple and clear ways. Working knowledge of fraud and financial crimes banking laws, regulations, operations, and procedures. Advanced written, oral, data analytics, interpersonal and negotiating skills with ability to prepare and present technical presentations and guide internal customers. Working knowledge of financial institution operations. Ability to research, analyze and recommend improved processes. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $44k-71k yearly est. 2d ago
  • Assistant Treasurer

    Live Oak Banking 3.8company rating

    Live Oak Banking job in Wilmington, NC

    About Us Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How This Role Impacts Live Oak and its People The Assistant Treasurer is a key member of the Treasury team responsible for the bank's daily and strategic liquidity management, investment portfolio oversight, capital planning and enterprise-wide liquidity and capital stress testing, and the development and execution of the bank's derivatives and hedging program. This role will manage critical third-party and regulatory relationships, including internal/external audit partners and bank examiners, and will collaborate with ALCO and key stakeholders across the bank to maintain a strong, resilient balance sheet in all market environments. What You'll Do at Live Oak Liquidity Management & Funding Own daily, weekly, and monthly liquidity positioning and forecasting, including cash flow projections, wholesale funding plans, and operational liquidity buffers Optimize funding mix across core deposits, brokered deposits, FHLB and Federal Reserve capacity, correspondent lines, and capital markets alternatives Maintain and monitor internal liquidity metrics (e.g., coverage ratios, stress outflows) and ensure alignment with risk appetite and policy limits Prepare materials and recommendations for ALCO on liquidity strategy, contingency funding plans (CFP), and early warning indicators Investment Portfolio Oversight Co-manage the bank's investment portfolio, including security selection, risk/return analysis, duration positioning, convexity, and prepayment modeling Execute purchase/sale decisions, evaluate swap strategies around the portfolio, and manage portfolio within established risk tolerances for price sensitivity and liquidity objectives Oversee fair value, OTTI/CECL considerations for securities, and work closely with Finance on accounting, reporting, and disclosures Capital Planning & Stress Testing Manage capital planning processes, including forecasting, stress testing integration, and alignment with board/regulatory expectations and strategic objectives Lead end‑to‑end liquidity and capital stress testing processes (idiosyncratic and market-wide scenarios), including assumptions, data integrity, model governance, and result synthesis Produce actionable insights for ALCO and executive leadership-linking stress outcomes to contingency actions, funding capacity, and capital planning Partner with Risk and FP&A to integrate stress results into budgets, strategic plans, and regulatory submissions Derivative & Hedging Programs Assist with the Design, implementation, and operation of the bank's derivatives and hedging program, with an initial focus on back‑to‑back interest rate swaps for commercial borrowers, in collaboration with a leading third-party advisory firm Establish product governance and controls, pricing frameworks, hedge accounting documentation, counterparty onboarding/ISDA, and collateral management, leveraging external expertise to ensure best practices Coordinate front‑to‑back processes (origination, execution, confirmation, accounting, and reporting) to ensure operational excellence and strong internal controls Collaborate with Treasury team to evaluate and implement balance sheet hedges to manage IRR within policy Audit, Examination & Governance Serve as primary Treasury liaison to internal audit, external auditors, and regulatory examiners (FDIC, Fed, NCCOB), ensuring readiness, transparency, and timely remediation Maintain strong policy frameworks for capital, liquidity, IRR, investments, derivatives, and model risk, and ensure compliance with applicable guidance and accounting standards Drive continuous improvement in Treasury processes, data quality, controls, and documentation standards Leadership & Collaboration Foster a strong team culture within Treasury and Finance by sharing knowledge, supporting peers, and collaborating on projects to achieve collective goals Lead and develop direct report(s), setting clear objectives, coaching, and supporting professional growth Build strong partnerships across Small Business and Commercial Banking, Credit, Finance, Enterprise Risk, Operations, Legal, Compliance, and Technology to deliver integrated treasury solutions Prepare and present high‑quality materials for ALCO, senior management, and the Board Ability to communicate complex treasury, liquidity, and market-risk concepts clearly and effectively to executive management, the Board, and cross-functional partners Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC Required Experience Bachelor's degree in Finance, Economics, Accounting, or related field 7+ years of progressive treasury, balance sheet management, or capital markets experience in a commercial bank or similar financial institution, experience at a mid-size bank (>$10Bn assets) preferred Working knowledge of regulatory frameworks (liquidity, capital, IRR) and model risk governance Executive-ready communication, analytical rigor, attention to detail, project management, and ability to lead cross-functional initiatives Strong Microsoft Office skills (Advanced Excel) Proven ability to manage multiple priorities and deadlines in a fast-paced environment Preferred Experience Advanced degree or professional certification (MBA, CFA) Experience in a high-growth or digitally focused bank environment Hands-on experience executing balance sheet management transactions (funding, investments, derivatives) Background in enterprise-wide stress testing and scenarios analysis (DFAST) Experience with treasury systems (e.g., Empyrean or similar ALM platforms) Familiarity with U.S. GAAP (hedge accounting) Our Values Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. Respect: Treat everyone with courtesy, politeness, and kindness. Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more For a detailed overview of our employee benefits please visit: *********************************** Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at ***************************. EEO is the Law The base pay range for this position is $169,620.00 - $236,440.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise. Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
    $79k-97k yearly est. Auto-Apply 15d ago
  • IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Brunswick, GA job

    IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1449 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $62k-75k yearly est. 2d ago
  • Program Manager - DHS Federal Law Enforcement Training Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Brunswick, GA job

    ID 2025-1435 Remote No JOB TITLE: Program Manager GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. The Federal Law Enforcement Training Centers (FLETC) is a component of the Department of Homeland Security (DHS) whose mission is to train and support the training of federal, state, local, and tribal law enforcement officers - as well as international partners - who uphold and enforce U.S. laws, treaties, and regulations at home and abroad. Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC serves as a critical resource for law enforcement readiness across the nation. This program provides the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to sustain and advance FLETC's mission. These services support FLETC Headquarters, Training Delivery Points (TDPs), and Partner Organizations. The Program Manager will lead a large-scale, enterprise-level IT Support Services program of 50+ staff supporting the FLETC mission. The role requires hands-on technical and managerial expertise to oversee IT operations, infrastructure, cybersecurity, modernization, and service delivery across multiple geographically dispersed locations. The Program Manager will serve as the primary point of contact for government leadership, ensuring quality, innovation, and mission success through proactive communication and disciplined program management. Responsibilities RESPONSIBILITIES: Manage the scope and complexity of a large-scale, enterprise IT program supporting FLETC's nationwide operations. Lead and coordinate a highly technical, task order-driven environment, including: Cloud and On-Premises IT Infrastructure O&M Hardware and Software Management Network Engineering, Monitoring, and Management Systems Administration and Modernization Onsite and Remote IT Service Desk Operations Cybersecurity Operations and Training Serve as the primary government point of contact, providing technical supervision and strategic direction for all contractor personnel. Collaborate with the COR and government stakeholders to monitor contract performance and support evolving mission needs. Oversee cost, schedule, and performance across multiple task orders while ensuring delivery of high-quality, consistent service. Manage risk, performance metrics, and process improvements, providing leadership visibility into key operational areas. Foster a culture of innovation, identifying opportunities for modernization and efficiency across all service areas. Drive customer satisfaction through proactive communication, issue resolution, and accountability. Qualifications REQUIRED: Bachelor's degree in Engineering, Systems Management, Business Administration, or a related field. Minimum of 7 years of experience in IT program or project management. Ability to obtain and maintain a Public Trust security clearance. Proven experience managing programs in a task order environment. Demonstrated ability to manage performance-based service agreements and deliver results within budget and schedule constraints. Experience developing and managing project budgets, risk and opportunity plans, and strategic initiatives. Strong written and verbal communication skills, including experience preparing business cases and strategic plans. DESIRED: Project Management Professional (PMP) certification or equivalent. ITIL certification. Prior experience supporting federal law enforcement or DHS customers. Demonstrated success leading large, complex IT programs with dynamic scope and multiple service towers. Strong understanding of performance management, project control principles, and process improvement methodologies. Proven ability to implement organizational innovation and operational efficiency initiatives. CLEARANCE: All positions under this task order shall be considered at the High-Risk level, except for those that require access to classified national security information. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $44k-69k yearly est. 5d ago
  • Configuration Manager - DHS Federal Law Enforcement Training Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Brunswick, GA job

    ID 2025-1456 Remote No JOB TITLE: After Action Review (AAR) Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program provides Information Technology Delivery and Operations Support Services (DOSS) to maintain reliable, efficient IT operations across the FLETC enterprise. The Configuration Manager will be essential in ensuring accurate system baselines, proper control of configuration items, and alignment with DHS/FLETC standards throughout system lifecycles. Position Summary: The Configuration Manager is responsible for developing, implementing, and maintaining configuration management (CM) processes across the FLETC IT environment. This role establishes configuration baselines, oversees change control activities, ensures accuracy of system documentation, manages configuration items (CIs), and coordinates with technical teams to maintain system integrity across multiple sites. The position requires strong organizational skills, attention to detail, and experience supporting IT systems within structured, security-sensitive environments. Responsibilities RESPONSIBILITIES: Develop, maintain, and enforce configuration management policies, procedures, and standards. Establish and maintain configuration baselines for systems, applications, hardware, and documentation. Identify, document, and track configuration items across the enterprise and ensure version accuracy. Oversee and manage change control processes, including impact assessments, approval coordination, version control, and verification after changes. Maintain CM documentation including: Configuration Management Plans (CMPs) CI inventories and baselines Change request records Configuration status accounting documentation Conduct routine CM audits to verify configuration integrity and compliance with DHS/FLETC requirements. Collaborate with engineers, system administrators, cybersecurity personnel, and other technical teams to document system changes, updates, and configuration impacts. Monitor adherence to configuration governance and ensure traceability of system modifications. Support system lifecycle management activities such as deployments, upgrades, transitions, and decommissions. Maintain configuration repositories, diagrams, records, and related documentation. Prepare reports, dashboards, and configuration status updates for program leadership and stakeholders. Provide training and guidance to staff on CM processes and tools. Qualifications Ability to obtain and maintain a DHS Public Trust or higher clearance level (as required by position/contract). Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related discipline; or equivalent experience. Minimum 5-10 years of experience in configuration management, systems administration, or IT lifecycle management. Experience developing configuration management plans, processes, and documentation. Strong understanding of configuration identification, configuration control, status accounting, and CM audits. Previous experience with CM tools such as ServiceNow, Remedy, SharePoint, Git, or equivalent systems. Familiarity with ITIL or other structured IT service management frameworks. High attention to detail and strong organizational skills. Excellent written and verbal communication skills. DESIRED: Prior experience supporting federal government environments, especially DHS or FLETC. Experience with enterprise IT environments and multi-site system configuration management. CM-related certifications such as CMII, ITIL Foundation, or similar. Experience supporting system integration and change management in controlled configurations. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $81k-118k yearly est. 2d ago

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