Kid's Spaces Specialist (part-time)
Specialist job at Living Spaces Furniture
This position's primary responsibility of the Kid's Spaces Specialist is to provide a safe and enjoyable experience in Kids Spaces for children of guests who are shopping at Living Spaces. The responsibility is to maintain the highest levels of guest satisfaction as measured by guest surveys.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Greet and engage guests Living Spaces Guest Engagement Model and supporting behaviors
* Keep updated on safety certifications, including CPR and first aid
* Adhere to proper cleaning standards
* Conduct required safety checks of equipment and area
* Follow all Kid's Spaces Standard Work, such as child restrictions, check in/out procedures, notifications of parents, etc.
* Utilize all tools to the company standards, follow all check out/in processes
* Completes required training in the expected timeframe, and participates in ongoing learning opportunities
* Actively support and contribute to the store team with the goal of helping the entire team delight guests and achieve revenue targets
* Ensure that the stores is "Grand Opening" ready by completing the daily task list
* Ability to work weekends and most holidays
* Able to work in a fast-paced environment
*
Qualifications
Education/Experience: High School Diploma or GED equivalent. Previous experience in a child care or education related field preferred. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs.
Position Hiring Range
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.
Compensation: $17.00 - $22.10
Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
Benefits Include:
* Medical
* Dental
* Vision
* 401(k) (full and part time eligible)
* Vacation
* Sick Time
* Flex Spending Account
* Employee Assistance Program
For more details, please visit our website at: Careers (livingspaces.com)
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
Applicant Privacy
Auto-ApplySAP Specialist
Buena Park, CA jobs
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Sales Specialist
Aspen, CO jobs
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Sales Specialist
Dallas, TX jobs
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Customer Success Specialist
Lewisville, TX jobs
The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.
Core Accountabilities and Responsibilities
5-star Concierge Service
Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.
Stylist Partnership Development
Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.
Knowledge and Process Execution
Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.
Cross-functional Collaboration
Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.
Required Knowledge, Skills, and Abilities
Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
Strong problem-solving, communication, and relationship management skills.
Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.
Required Education and Experience
Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred.
5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
Familiarity with building successful rapport and loyalty with clients.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).
Travel
There is minimal anticipated travel required for this position.
Annual and Semi-Annual Company Conferences, usually in the DFW area
This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
Direct Sales Specialist
Andrews, TX jobs
The Direct Sales Specialist will be responsible for developing and nurturing Business to Business (B2B) and Bulk Sales relationships, starting from lead generation to lead conversion. This role will collaborate with internal and external partners as needed to develop processes and new capabilities needed to meet the B2B and Bulk customers' expectations. The role will serve as the primary point of contact for B2B & Bulk customers in the field. This role will also act as the bridge to the Merchant and Operations capability needed to support sales and delivery of inventory to the B2B & Bulk customer. They will identify key business opportunities within their district, utilizing insights from existing B2B partnerships, lead generation tools, market research and outreach to establish new B2B & Bulk partnerships.
Essential Duties and Responsibilities (Min 5%)
Identify, develop, and grow B2B & Bulk Sales relationships with Life Out Here event centers, venues, and businesses within assigned area/district.
Create relationships and processes needed to bridge Sales to Merchant Inventory and Delivery Capabilities to meet the B2B & Bulk customers' needs.
Achieve monthly, quarterly, and annual sales/revenue goals as assigned.
Identify and deploy new capabilities required for the B2B & Bulk customer.
Manage and maintain KPI's, Metrics, and financial reporting needed to sustain successful B2B & Bulk Sales relationships and growth.
Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on enhancements or new capabilities for inventory and delivery needs.
Conduct local market research to identify sales leads, planning and executing cold outreach to identified leads, closing sales with identified leads to achieve revenue goals.
Establish and maintain solid business relationships with internal partners locally and at the Store Support Center for the support needed to sustain B2B & Bulk customer relationships, ensuring Legendary Service, and financial outcomes are achieved.
Keep informed on competitive and industry insights related to current and developing B2B models as well as Life Out Here event centers, businesses and venues.
Hold accountability to maintain Customer Loyalty within assigned area/district including but not limited to resolution of Customer issues and analyzing reporting to identify and overcome customer satisfaction opportunities.
Take the initiative to support selling initiatives (GURA):
Greet the Customer
Uncover the Customers' needs
Recommend products
Ask for the Sale
Required Qualifications
Experience:
Minimum of one year in an Outside Sales role, preferred in B2B & Bulk sales or sales to large event centers/venues. Preferred experience partnering with retail operations needed to support B2B & Bulk sales customers.
Education:
Bachelor's degree in business, operations, logistics, supply chain, or related field preferred. High School diploma required. Any suitable combination of education and experience will be considered.
Professional Certifications:
N/A
Preferred knowledge, skills or abilities
Other knowledge, skills, or abilities:
Advanced computer skills with advanced ability in Microsoft PowerPoint, Word, Excel, Outlook, and OneNote.
Knowledge and understanding of B2B Sales tools and processes.
Strong communication (verbal, listening, and written), leadership and interpersonal skills.
Analysis and problem-solving skills.
Ability to leverage relationships to accomplish sales and profitability goals.
Strong negotiation skills.
Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Work varied hours, days, nights, and weekends as business dictates.
Must have a valid driver's license.
Working Conditions
Hybrid / Flexible working conditions
Travel required 50% - 75% to customer sites & districts, TSC Stores and DCs
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Reaching overhead
Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Non-Commercial/On-Site Specialist (Food Broker)
Denver, CO jobs
The Affinity Group is one of the fastest-growing food sales and marketing agencies in North America and Canada. Our focus is to increase market demand and drive market penetration for our clients within the food service and retail fresh food verticals. Our agency provides a consultative selling approach for the customers that we represent.
Why Our People Love Affinity Group
****************************
Your Bridge to Success:
****************************
Position Summary:
The ideal candidate will have a minimum of 1 years of foodservice sales experience, preferably at the national level. Culinary experience is a plus, but outside sales account management is a must-have for this opportunity.
This position will report to the market EVP and must have prior experience within any of the following: outside sales (preferred), account management, relationship management, direct/indirect sales, business development, or business-to-business.
This individual will also be responsible for developing and executing a customized business selling strategy for assigned multi-unit chain restaurant accounts. The right candidate is very collaborative but can also operate independently and prioritize their day, with minimal oversight. A savvy, consultative selling approach that enables trust with our clients is critical to success in this role.
Responsibilities:
Establish relationships and show a strong consultative selling approach to key stakeholders and decision-makers of On-Site Foodservice sectors including Healthcare, Business and Industry, and College and Universities.
Prospect and hunt for new business within a defined territory of Colorado and surrounding areas.
accounts with support from Marketing and a Business Intelligence resource.
Influence key decision-makers without authority and develop trust with On-Site Foodservice sectors including Healthcare, Business and Industry, and College and Universities
Maintain a strong understanding of key differentiators and the competitive landscape.
Develop creative solutions for restaurant chef/culinarians and on-site restaurant operators.
Work closely with local market leadership and cross-functional sales support teams to execute an ambitious market penetration strategy.
Update every action within our CRM to help us understand what is and isn't working.
Manage pipeline and sales activity with an ability to accurately forecast.
Ability to prepare or learn how to properly cook food products and design menu combinations in support of the selling cycle.
Qualifications:
Minimum 1 year foodservice experience required
More than 1 year supporting National Accounts
Extensive On-Site Foodservice (Non-Commercial) account experience.
Sales/Business Development: Experience calling on key accounts, market prospecting, and sales pipeline management.
Discipline: Ability to develop, execute, and follow a sales plan.
Influence Without Authority: Communicator that can influence changes in others.
Relationships: Positive professional with a proactive attitude that connects.
Teamwork: Ability to partner with diverse teams and the teachability to learn from others
Driver's License: Position requires daily travel by personal vehicle. A current/active license with a clean Motor Vehicle Record is required.
Physical Requirements:
The typical work week: Monday through Friday
During the food trade show season, the position requires the ability to stand for extended periods, with the ability to safely lift case goods (up to 50 lbs.).
Travel is light travel, infrequent
Salary/ Benefits:
Health & Wellness: Medical and dental insurance plans
Supplemental insurance, and short/long term benefits
401(k) Retirement plan
Employee stock ownership plan (ESOP)
Vacation Time & Company Holiday
Pay Range: $80,000-110,000
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyNon-Commercial/On-Site Specialist (Food Broker)
Denver, CO jobs
Job DescriptionThe Affinity Group is one of the fastest-growing food sales and marketing agencies in North America and Canada. Our focus is to increase market demand and drive market penetration for our clients within the food service and retail fresh food verticals. Our agency provides a consultative selling approach for the customers that we represent.
Why Our People Love Affinity Group
****************************
Your Bridge to Success:
****************************
Position Summary:
The ideal candidate will have a minimum of 1 years of foodservice sales experience, preferably at the national level. Culinary experience is a plus, but outside sales account management is a must-have for this opportunity.
This position will report to the market EVP and must have prior experience within any of the following: outside sales (preferred), account management, relationship management, direct/indirect sales, business development, or business-to-business.
This individual will also be responsible for developing and executing a customized business selling strategy for assigned multi-unit chain restaurant accounts. The right candidate is very collaborative but can also operate independently and prioritize their day, with minimal oversight. A savvy, consultative selling approach that enables trust with our clients is critical to success in this role.
Responsibilities:
Establish relationships and show a strong consultative selling approach to key stakeholders and decision-makers of On-Site Foodservice sectors including Healthcare, Business and Industry, and College and Universities.
Prospect and hunt for new business within a defined territory of Colorado and surrounding areas.
accounts with support from Marketing and a Business Intelligence resource.
Influence key decision-makers without authority and develop trust with On-Site Foodservice sectors including Healthcare, Business and Industry, and College and Universities
Maintain a strong understanding of key differentiators and the competitive landscape.
Develop creative solutions for restaurant chef/culinarians and on-site restaurant operators.
Work closely with local market leadership and cross-functional sales support teams to execute an ambitious market penetration strategy.
Update every action within our CRM to help us understand what is and isn't working.
Manage pipeline and sales activity with an ability to accurately forecast.
Ability to prepare or learn how to properly cook food products and design menu combinations in support of the selling cycle.
Qualifications:
Minimum 1 year foodservice experience required
More than 1 year supporting National Accounts
Extensive On-Site Foodservice (Non-Commercial) account experience.
Sales/Business Development: Experience calling on key accounts, market prospecting, and sales pipeline management.
Discipline: Ability to develop, execute, and follow a sales plan.
Influence Without Authority: Communicator that can influence changes in others.
Relationships: Positive professional with a proactive attitude that connects.
Teamwork: Ability to partner with diverse teams and the teachability to learn from others
Driver's License: Position requires daily travel by personal vehicle. A current/active license with a clean Motor Vehicle Record is required.
Physical Requirements:
The typical work week: Monday through Friday
During the food trade show season, the position requires the ability to stand for extended periods, with the ability to safely lift case goods (up to 50 lbs.).
Travel is light travel, infrequent
Salary/ Benefits:
Health & Wellness: Medical and dental insurance plans
Supplemental insurance, and short/long term benefits
401(k) Retirement plan
Employee stock ownership plan (ESOP)
Vacation Time & Company Holiday
Pay Range: $80,000-110,000
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
All employment is decided on the basis of qualifications, merit, and business need.
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Client Success Specialist
Cedar Park, TX jobs
The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally.
Key Responsibilities:
• Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request.
• Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship.
• Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention.
• Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle.
• Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery.
• Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes.
Skills/Qualifications:
• Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry.
• Experience with Red Oak software and/or the 4U platform is highly desirable.
• Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred.
• Strong analytical and problem-solving skills with the ability to interpret client data and feedback.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.
• Proven leadership experience with the ability to inspire and build a team.
• Deep understanding of client-centric practices and a passion for delivering exceptional client experiences.
Work Structure:
Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.
Auto-ApplyClient Success Specialist
Milford, TX jobs
The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally.
Key Responsibilities:
• Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request.
• Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship.
• Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention.
• Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle.
• Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery.
• Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes.
Skills/Qualifications:
• Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry.
• Experience with Red Oak software and/or the 4U platform is highly desirable.
• Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred.
• Strong analytical and problem-solving skills with the ability to interpret client data and feedback.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.
• Proven leadership experience with the ability to inspire and build a team.
• Deep understanding of client-centric practices and a passion for delivering exceptional client experiences.
Work Structure:
Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.
Auto-ApplyClient Specialist - Mens, Full Time - Valley Fair
Santa Clara, CA jobs
* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available
* Bonus earning opportunities
* Growth potential opportunities
* Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
* Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
* Embrace and be proficient with technology
* Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
* Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
* High School Diploma or equivalent required
* 1-2 years related experience
* Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
* Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
* Ability to think creatively, strategically and technically
* Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
* Position requires prolonged periods of standing/walking around store or department
* May involve reaching, crouching, kneeling, stooping and color vision
* Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
* Frequently lift/move up to 25lbs
STORES00
Auto-ApplyDEPARTMENT SPECIALIST - HOUSTON
Houston, TX jobs
Essential Duties & Responsibilities:
Greet and acknowledge all customers, ensuring a positive shopping experience, and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure repeat business.
Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling, and trends.
Ability to balance multiple customers in a fast-paced environment.
Maintain a strong and active presence on the sales floor. Ensure presence on the floor during peak sales hours of 11 a.m.-4 p.m., consistently driving business.
Educate stylists by conducting product knowledge meetings, providing pictures of new receipts, and sharing updates on best sellers and trends.
Drive trunk show sales for assigned departments.
Collaborate with the management team to identify opportunities to increase sales (i.e., events, focus days, selling contests).
Assist with styling, fittings, and presentations for in-store and off-site events.
Assist stylists with pulling stock and locating merchandise.
Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stockroom organization.
Track monthly sales plans of assigned departments.
Provide Front Desk/POS backup and support as the needs of the business dictate.
Follow up and complete Slack requests in a timely manner.
Completion, accuracy, and timeliness of markdowns, transfers, and RTVs.
Ensure consistent company email communication and follow-up.
Ensure the department is clean, neat, and organized; adhere to merchandising and presentation standards.
Maintain professional and supportive relationships with fellow team members, providing backup sales and support as the needs of the business dictate.
Maintain a fashionable and daily-styled personal appearance .
Assist with recurring physical inventory
Additional responsibilities may be added as the needs of the business evolve.
Qualifications:
3+ years previous retail experience in a luxury environment preferred.
Experience in working in a commissioned environment preferred.
Experience in building clientele.
Excellent organizational skills and ability to prioritize tasks.
Highly motivated and results driven.
Excellent communication skills
Ability to direct and resolve customer service issues, etc.
Basic computer skills.
Ability to work store events, varied hours/days, including nights, weekends as needed.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers.
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal.
Use of hands and fingers to handle or feel.
Education:
High School education or equivalent.
Tootsies is an Equal Opportunity Employer.
Auto-ApplyDEPARTMENT SPECIALIST - HOUSTON
Houston, TX jobs
Job Description
Essential Duties & Responsibilities:
Greet and acknowledge all customers, ensuring a positive shopping experience, and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure repeat business.
Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling, and trends.
Ability to balance multiple customers in a fast-paced environment.
Maintain a strong and active presence on the sales floor. Ensure presence on the floor during peak sales hours of 11 a.m.-4 p.m., consistently driving business.
Educate stylists by conducting product knowledge meetings, providing pictures of new receipts, and sharing updates on best sellers and trends.
Drive trunk show sales for assigned departments.
Collaborate with the management team to identify opportunities to increase sales (i.e., events, focus days, selling contests).
Assist with styling, fittings, and presentations for in-store and off-site events.
Assist stylists with pulling stock and locating merchandise.
Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stockroom organization.
Track monthly sales plans of assigned departments.
Provide Front Desk/POS backup and support as the needs of the business dictate.
Follow up and complete Slack requests in a timely manner.
Completion, accuracy, and timeliness of markdowns, transfers, and RTVs.
Ensure consistent company email communication and follow-up.
Ensure the department is clean, neat, and organized; adhere to merchandising and presentation standards.
Maintain professional and supportive relationships with fellow team members, providing backup sales and support as the needs of the business dictate.
Maintain a fashionable and daily-styled personal appearance.
Assist with recurring physical inventory
Additional responsibilities may be added as the needs of the business evolve.
Qualifications:
3+ years previous retail experience in a luxury environment preferred.
Experience in working in a commissioned environment preferred.
Experience in building clientele.
Excellent organizational skills and ability to prioritize tasks.
Highly motivated and results driven.
Excellent communication skills
Ability to direct and resolve customer service issues, etc.
Basic computer skills.
Ability to work store events, varied hours/days, including nights, weekends as needed.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers.
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal.
Use of hands and fingers to handle or feel.
Education:
High School education or equivalent.
Tootsies is an Equal Opportunity Employer.
Department Specialist - Houston
Houston, TX jobs
Essential Duties & Responsibilities:
Greet and acknowledge all customers, ensuring a positive shopping experience, and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure repeat business.
Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling, and trends.
Ability to balance multiple customers in a fast-paced environment.
Maintain a strong and active presence on the sales floor. Ensure presence on the floor during peak sales hours of 11 a.m.-4 p.m., consistently driving business.
Educate stylists by conducting product knowledge meetings, providing pictures of new receipts, and sharing updates on best sellers and trends.
Drive trunk show sales for assigned departments.
Collaborate with the management team to identify opportunities to increase sales (i.e., events, focus days, selling contests).
Assist with styling, fittings, and presentations for in-store and off-site events.
Assist stylists with pulling stock and locating merchandise.
Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stockroom organization.
Track monthly sales plans of assigned departments.
Provide Front Desk/POS backup and support as the needs of the business dictate.
Follow up and complete Slack requests in a timely manner.
Completion, accuracy, and timeliness of markdowns, transfers, and RTVs.
Ensure consistent company email communication and follow-up.
Ensure the department is clean, neat, and organized; adhere to merchandising and presentation standards.
Maintain professional and supportive relationships with fellow team members, providing backup sales and support as the needs of the business dictate.
Maintain a fashionable and daily-styled personal appearance.
Assist with recurring physical inventory
Additional responsibilities may be added as the needs of the business evolve.
Qualifications:
3+ years previous retail experience in a luxury environment preferred.
Experience in working in a commissioned environment preferred.
Experience in building clientele.
Excellent organizational skills and ability to prioritize tasks.
Highly motivated and results driven.
Excellent communication skills
Ability to direct and resolve customer service issues, etc.
Basic computer skills.
Ability to work store events, varied hours/days, including nights, weekends as needed.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers.
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal.
Use of hands and fingers to handle or feel.
Education:
High School education or equivalent.
Tootsies is an Equal Opportunity Employer.
Auto-ApplyDEPARTMENT SPECIALIST - ATLANTA
Atlanta, GA jobs
Job Description
Essential Duties & Responsibilities:
Greet and acknowledge all customers, ensuring a positive shopping experience and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure return business.
Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling and trends.
Ability to balance multiple customers in a fast-paced environment.
Maintain a strong and active presence on the selling floor. Ensure presence on floor during peak sale hours of 11AM - 4PM, consistently driving business.
Educate stylists by conducting product knowledge meetings, emailing stylists pictures of new receipts, sharing updates on best sellers and trends.
Drive trunk show sales for assigned departments.
Assist with styling, fittings and presentations for in-store and off-site events.
Ability to work store events, varied hours/days, including nights, weekends and holidays as needed.
Assist stylists with pulling stock and locating merchandise.
Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stock room organization.
Provide Front Desk/POS backup and support as the needs of the business dictate.
Follow up and complete Slack requests in a timely manner.
Completion, accuracy and timeliness of markdowns, transfers & RTVs.
Ensure consistent company email communication and follow up.
Assist with recurring physical inventory, as requested.
Ensure the department is clean, neat and organized; adhere to merchandising and presentation standards.
Maintain professional and supportive relationship with fellow team members, providing backup sales and support as the needs of the business dictate.
Additional responsibilities may be added as the needs of the business evolve.
Qualifications:
3+ years previous retail experience in a luxury environment preferred.
Experience in working in a commissioned environment preferred.
Experience in building clientele.
Excellent organizational skills and ability to prioritize tasks.
Highly motivated and results driven.
Excellent communication skills.
Ability to direct and resolve customer service issues, etc.
Basic computer skills.
Maintain a fashionable and daily styled personal appearance.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers.
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal.
Use of hands and fingers to handle or feel.
Education:
High School education or equivalent.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Department Specialist - Atlanta
Atlanta, GA jobs
Essential Duties & Responsibilities:
Greet and acknowledge all customers, ensuring a positive shopping experience and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure return business.
Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling and trends.
Ability to balance multiple customers in a fast-paced environment.
Maintain a strong and active presence on the selling floor. Ensure presence on floor during peak sale hours of 11AM - 4PM, consistently driving business.
Educate stylists by conducting product knowledge meetings, emailing stylists pictures of new receipts, sharing updates on best sellers and trends.
Drive trunk show sales for assigned departments.
Assist with styling, fittings and presentations for in-store and off-site events.
Ability to work store events, varied hours/days, including nights, weekends and holidays as needed.
Assist stylists with pulling stock and locating merchandise.
Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stock room organization.
Provide Front Desk/POS backup and support as the needs of the business dictate.
Follow up and complete Slack requests in a timely manner.
Completion, accuracy and timeliness of markdowns, transfers & RTVs.
Ensure consistent company email communication and follow up.
Assist with recurring physical inventory, as requested.
Ensure the department is clean, neat and organized; adhere to merchandising and presentation standards.
Maintain professional and supportive relationship with fellow team members, providing backup sales and support as the needs of the business dictate.
Additional responsibilities may be added as the needs of the business evolve.
Qualifications:
3+ years previous retail experience in a luxury environment preferred.
Experience in working in a commissioned environment preferred.
Experience in building clientele.
Excellent organizational skills and ability to prioritize tasks.
Highly motivated and results driven.
Excellent communication skills.
Ability to direct and resolve customer service issues, etc.
Basic computer skills.
Maintain a fashionable and daily styled personal appearance.
Physical Demands:
Speaking/Hearing: Ability to communicate information to customers.
Standing: Remain upright on feet for sustained periods of time.
Walking: Ability to move throughout the store.
Flexibility including bending, stretching and lifting.
Ability to lift up to 30 pounds, ability to move/carry product.
Visual acuity to perform an activity such as viewing a computer terminal.
Use of hands and fingers to handle or feel.
Education:
High School education or equivalent.
Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyLoan Experience Specialist
Newark, CA jobs
Who We Are:
Real (Nasdaq: REAX) is a publicly traded, fast-growing global real estate brokerage powered by technology and driven by people. Since our founding in 2014, we've been reimagining the residential real estate experience. With operations across the U.S., Canada, India, and the District of Columbia, we're leading the industry with our cutting-edge platform that empowers agents, simplifies the buying and selling journey, and unlocks greater financial opportunities.
At Real, we believe in pairing Tech x Humanity to create something truly different.
Learn more at ************************
Work Schedule: This position follows a Monday-Friday schedule during standard business hours aligned to Pacific Standard Time (PST). Occasional flexibility may be required based on business needs.
About the Role:
The Loan Experience Specialist (LES) serves as the communication hub for all parties involved in the mortgage process. This role requires performing a high volume of inbound and outbound communications-including calls, emails, and chat messages-with agents, clients, loan officers, title companies, and other stakeholders.
The LES ensures that every party receives timely, accurate, and clear information throughout the loan process. This position demands a proactive communicator who responds urgently, balances multiple communication channels effectively, and prioritizes delivering a positive, seamless experience from application through closing.
The LES plays a vital role in building trust, reducing client stress, and maintaining transparency across every stage of the transaction. This position replaces the traditional mortgage processor role with a more client-facing focus, ensuring every borrower and partner feels informed and supported through consistent, high-quality communication.
What You'll Do:
Manage a high volume of inbound and outbound communications (calls, emails, and chat messages) with clients, agents, loan officers, and other partners throughout the loan process.
Provide accurate, timely updates on loan milestones and next steps, ensuring all parties stay informed and confident.
Request, track, and verify receipt of required documentation while coordinating with internal teams (vendors, underwriters, and closers) to meet deadlines.
Review and ensure all documentation and underwriting conditions are complete, accurate, and compliant-communicating requirements clearly to clients and all parties involved.
Maintain organized and detailed communication records and loan status updates within the loan origination or CRM system.
Respond to all inquiries urgently and professionally, balancing multiple communication channels while maintaining accuracy and service quality.
Identify communication gaps or process delays and proactively suggest improvements to enhance efficiency and overall client experience.
Demonstrate full ownership of each client's experience, promoting transparency, empathy, and trust from application to closing.
Providing additional support functions as may be needed.
Identify communication gaps or process delays and proactively suggest improvements to enhance efficiency and overall client experience.
Demonstrate full ownership of each client's experience, promoting transparency, empathy, and trust from application to closing.
Providing additional support functions as may be needed.
What You'll Bring:
Excellent verbal and written communication skills with the ability to manage a high volume of conversations daily.
Strong sense of urgency and accountability to follow up on tasks and close communication loops quickly.
Organized and detail-oriented; able to manage multiple loan files and competing priorities effectively.
Proven ability to deliver exceptional customer service and maintain composure under pressure.
Proficiency with Microsoft Office and comfort working in loan origination or CRM systems.
Education & Experience:
High school diploma or equivalent required; college coursework or degree preferred.
Minimum of 5+ years of experience in the mortgage industry required.
Proven ability to manage communication directly with clients and partners over the phone, ensuring clear updates and strong relationships throughout the loan process.
Demonstrated success working in a fast-paced environment with a focus on quick turn times and accuracy.
Familiarity with loan origination software (LOS) and CRM systems is highly desirable.
How We Work: Our Operating Principles
Our Operating Principles are the blueprint of Real's culture. They guide how we show up, make decisions, and bring our mission to life every day:
Be Agent Obsessed: We design every decision around creating value for our agents and their clients.
Move Fast with Purpose: We act with urgency, clarity, and focus-without compromising our standards.
Own Your Outcome: Effort matters, but results matter more. We adapt, learn, and improve.
Be Bold; Challenge Often: We challenge assumptions, rethink “the usual,” and push for smarter, simpler solutions.
Win Together: We set high standards, collaborate deeply, and celebrate shared success.
Additional Details:
Location Requirements: Candidates must be based in U.S., to be considered.
Physical Requirements: Ability to sit for long periods of time.
Our Commitment:
One Real Mortgage Inc is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome applicants of all backgrounds and identities, and we do not discriminate on the basis of race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, citizenship, veteran status, or any other status protected by applicable law.
Auto-ApplyCollections Specialist
Atlanta, GA jobs
Work at Purchasing Power Collections Specialist Who Are We: Purchasing Power (corp.purchasingpower.com) We are an Atlanta-based voluntary benefit company offering an industry-leading employee purchase program for brand-name consumer products, online education services and travel offerings through convenient payroll deduction, helping employees achieve financial flexibility.
The Opportunity: The Collections Specialist will utilize their expertise to successfully collect on past due receivables. You will focus on maintaining customer relationships while maximizing liquidation through a consultative approach.
What You Will Do:
* Contact past due account customers by telephone or email regarding delinquency and set up payment arrangements
* Negotiate repayment with customers by means of pay-off or a payment plan
* Receive inbound customer calls and emails regarding delinquency and work with customers to set up payment arrangements
* Research payment issues and resolve appropriately. Attempt to resolve customer issues with minimal escalations and maintain customer confidentiality
* Manage all customer correspondence and tickets to resolve inquiries
* Establish positive working relationships with peers and leadership
* Ensure monthly monetary Account Recovery key performance indicators (KPIs) are achieved
* Adhere to the FDCPA, state collection laws, work policies, and procedures
* Ensure positive resolution by following up on customers' promises to pay and their payment commitments
* Maintain accurate and detailed records of all communication, collection efforts, and payment arrangements made with customers
* Identify and escalate accounts that are deemed uncollectable according to company guidelines
* Other duties as assigned
The Experience You Will Bring:
* High School Diploma and 4+ years of Collections experience
* Experience using Microsoft Office (Word, Excel)
* Demonstrate professionalism when interacting with customers, teammates, and all internal and external partners
* Must be self-motivated and able to work in high pressure environment
* Strong communication, negotiation, problem-solving, and organizational skills, along with a good understanding of relevant laws and regulations
* Display strong written and verbal communication skills and high customer satisfaction and must be able to balance the need for debt recovery with maintaining positive customer relationships
* Maintains high ethical standards and acts with integrity
* Willingness to learn and receive new information
* Ability to work a flexible schedule including evenings and Saturdays with potential overtime opportunities
Preferred Skills:
* FICO Debt Management System experience
* LiveVox dialer experience
Your Well Being:
* Hybrid work model (Onsite/Offsite)
* Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D
* 401k Retirement Plan
* Flexible PTO
* Career Development
* Employee Purchase Program
What We Stand For:
* We act with intensity, urgency and a passion for supporting our customers and growing our business. We strive for excellence.
* We hold ourselves accountable and expect it of each other. We attack problems with a positive "can do" attitude. We do what we say we'll do.
* We deliver as one team, working together with integrity, respect, trust, transparency, and fun. We are better because we work here.
* We believe our unique diversity and authenticity makes us a better company, allows us to be our best selves and is a competitive advantage.
* We exhibit innate curiosity and creativity to innovate and reimagine how things can be done. We ask, is there a better way?
Purchasing Power is an equal opportunity employer. At Purchasing Power, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.
Collections Specialist I
Texas jobs
Job DescriptionDescription:
Job Title: Collections Specialist I
We are seeking a highly motivated Collections Specialist I to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. As a Collections Specialist, you will be responsible for managing and collecting on outstanding accounts receivable balances.
Responsibilities:
- Contact customers to collect on outstanding balances
- Maintain accurate records of all collection activities
- Work with other departments to resolve customer disputes
- Provide excellent customer service to all customers
- Meet or exceed monthly collection goals
- Other duties as assigned
If you are a self-motivated individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.
This role is hourly plus commission. Commission equals a percentage of debt collected.
Requirements:
-Some college experience is preferred (accounting coursework is an asset)
-At least 3 years of collection experience
-Intermediate skills in Excel, including VLOOKUP, and Pivot Tables
Collections Specialist I
Texas jobs
Job Title: Collections Specialist I
We are seeking a highly motivated Collections Specialist I to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. As a Collections Specialist, you will be responsible for managing and collecting on outstanding accounts receivable balances.
Responsibilities:
- Contact customers to collect on outstanding balances
- Maintain accurate records of all collection activities
- Work with other departments to resolve customer disputes
- Provide excellent customer service to all customers
- Meet or exceed monthly collection goals
- Other duties as assigned
If you are a self-motivated individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.
This role is hourly plus commission. Commission equals a percentage of debt collected.
Requirements
-Some college experience is preferred (accounting coursework is an asset)
-At least 3 years of collection experience
-Intermediate skills in Excel, including VLOOKUP, and Pivot Tables
Salary Description $12- $15 an hour