Livingston jobs - 38 jobs

Senior Account Manager, Fire & Safety Solutions Livingston Fire Protection, Inc., Hyattsville, MD The Sr. Account Manager works to develop new and potential accounts within a defined territory for Livingston Fire Protection, a Fire Safety and Protection (FSP) business. The primary focus and goal for this sales professional is to develop and build upon our existing client accounts to make those relationships "stickier" by adding additional services, proposing and selling adds, moves and changes, executing on contract renewals, and asking for additional locations and/or referrals. The Sr. Account Manager owns the strategic selling process and communicates value to resolve the client's issues. Essential Functions: Proactively seek out new business opportunities by conducting prospecting activities to perspective customers and networking to secure first appointments with existing building owners at the decision maker level. Develop risk-mitigation strategies to assist clients in budgeting for lifecycle projects by eliminating costly emergency service calls. Develop and present pricing options for service and planned maintenance agreements and assist in budgeting for future programs. Develop and maintain strong business partnerships with the purpose of gaining the client's trust, meeting their objectives, and delivering value added solutions. Build financial and life cycle analysis with our tools, to quantify value from the client's perspective Generate and deliver impactful proposals with professional executive level presentations that lead to signed contracts. Participate in sales and industry training and converting that training to sales results. Coordinate and cooperate with other member of the operations and sales team in the branch location to ensure the customer's needs are achieved. Beginning or enhancing their understanding of applicable codes to apply to our life safety programs Track all sales activities in our CRM Benefits: As a company, Livingston Fire Protection, Inc., a Fire Safety and Protection (FSP) business, is laser focused on creating a culture that thrives on developing our people and protecting our client's assets. One of the ways we do this is by rewarding all those who contribute to our continued growth. Some of the things that you can expect when joining our professional selling team include: Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role Purpose and results driven work environment (work smarter not harder) Technology and FSP swag when they join the team Training on not only what we sell but how we sell…the FSP Way! Access to leading edge web-based productivity tools Participation in 401(K) Medical, Dental, and Vision benefits through Cigna

WHAT WE ARE LOOKING FOR: Southern Management is seeking an Administrative Assistant with excellent interpersonal and communication skills, and who is proficient with Microsoft Office and online platforms used for marketing purposes, detailed oriented, innovative and committed to excellence. WHAT WE EXPECT FROM YOU: Establish a rapport with customers, visitors, and vendors Answer phone, retrieve messages, and conduct necessary follow up Create maintenance work orders as required Prepare correspondence as needed Assist with file management and processing Perform other duties as assigned by manager and/or supervisor Contribute to community/company engagement efforts JOB KNOWLEDGE & SKILLS: Ability to maintain focus in a fast-paced environment Excellent written and verbal communication skills Strong organizational capabilities Competence with Microsoft Word and Excel Proficiency utilizing the internet for marketing, advertising, and sales-related purposes Ability to demonstrate behaviors which cultivate a positive professional culture

WHAT WE ARE LOOKING FOR: Service Coordinators are the first stop for residents in need of maintenance in their homes. They are highly organized individuals with an ability to multi-task in a busy environment. They have excellent written and verbal communication skills and the ability to provide unparalleled customer service under all circumstances. WHAT WE EXPECT FROM YOU: Coordinate incoming service requests Manage work order process for all resident requests, apartment turnovers, scheduled maintenance and after-hours emergencies Communicate with vendors regarding scheduled work Ensure Service Technician work hours are documented per internal quality control standards Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology including Microsoft Office

WHAT WE ARE LOOKING FOR: We're seeking a Grounds Person with whatever-it-takes approach to join our team! In this full-time role, you will ensure that the physical asset is maintained in good condition and that everything is clean and sanitary. In addition, the Grounds Person is responsible for keeping an inventory of all cleaning supplies and submitting requests when supplies get low. WHAT WE EXPECT FROM YOU: Maintain cleanliness of all community common areas in accordance with internal quality control standards Ensure that sidewalks, parking areas, and building interiors are free of trash and debris Perform daily audits of community grounds and report findings to management Assist with apartment turnover process, as needed Test smoke detectors in all vacant apartments Maintain positive relationships with all team members and customers Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Ability to communicate in written form Ability to understand and follow directions Ability to lift and carry 80 pounds

WHAT WE ARE LOOKING FOR: Courtesy Officers are an essential part of our apartment community. While maintaining visibility and availability to our residents, our Courtesy Officers often work independently with minimal supervision. They are dependable, people-oriented problem solvers, and are able to work in a fast-paced environment. WHAT WE EXPECT FROM YOU: Manage and control access to community Patrol residential and commercial buildings and grounds Observe, record and report activities and incidents timely and accurately Notify management of all unusual, emergency, and/or significant situations that occur on the community Resolve or report safety concerns immediately Inspect and enforce parking policy Attend to the needs of residents and guests Contribute to community/company engagement efforts Perform other duties as assigned by managers/supervisors JOB KNOWLEDGE & SKILLS: Ability to handle emergency situations with poise and empathy Ability to handle stress and pressure High level of written and oral communication skills Ability to keep accurate and neat records Outstanding customer service skills Proficiency with Microsoft Office and Excel

Fire Sprinkler Fitter Livingston Fire Protection Inc. (a Fire Safety and Protection, LLC company), is a respected contractor serving the Baltimore/Washington market since 1964 that provides quality life and property protection service to the community, our customers and to our industry. Our Vision: to set the bar in providing state of the art fire protection systems while maintaining our superior reputation recognizing our work and commitment never truly ends. We are looking to add a Fire Alarm Inspector to our growing inspections testing and maintenance team. Job Requirements The basic function of the Fire Sprinkler Fitter will be to coordinate with the Foreman or Superintendent the material needs, as well as the tools and equipment needed to complete the job. Our ideal candidate will be customer focused with an excellent safety record, be efficient with fire sprinkler tools and equipment and possess the skills needed to install sprinkler pipe and sprinkler heads. Responsibilities The duties and responsibilities of the Fire Sprinkler Fitter include, but are not limited to: Coordinate with the Superintendent/Foreman on the most efficient means of production possible for assigned and special projects. Assure quality and safety controls/practices that result in a safe work environment and projects that are superior in the quality of installation with zero time loss due to accidents. Responsible for the care and use of all company issued vehicles, equipment and tools protecting the property from deterioration, damage, theft and see that the property is kept clean and properly maintained. Assure weekly timesheets are submitted to the Payroll Department on dates and times requested. Attend scheduled in-house meetings/training and contribute recommendations for improvement. Assist in the development and training of field personnel in good installation procedures in order to create and maintain a high degree of professionalism and safety practices. Provide technical consultation and support to company apprentices, technicians, designers and shop employees. Respond to other duties/responsibilities that are assigned by the Labor Supervisor and/or Project Foreperson from time-to-time. Submit written job progress reports on all assigned projects as requested and/or submit daily work orders on service trade Perform periodic inspection requirements on fire alarm systems and battery-operated emergency lighting units. Performing verifications and/or partial verifications on fire alarm systems to the applicable codes and standards. Completing applicable reports and work orders. Assisting in and/or conducting service calls on a broad range of fire alarm systems, repairs, and troubleshooting as required. Other associated duties, as assigned. Requirements LICENSING/REGISTRATION/CERTIFICATION Preferred: Three or more years of experience installing sprinkler systems Successful completion of an accredited industry program or training and working toward a NICET certification. Valid Driver's License with clean driving record Benefits: Health insurance Dental insurance Vision insurance Company provided long term disability and basic life insurance Supplemental insurance offerings Retirement plan Paid time off 401k savings plan available Paid weekly! Pay Range: Based on experience

Project Sales Executive, Fire & Safety Solutions Livingston Fire Protection, Inc., Hyattsville, MD The Project Sales Executive works to develop new and potential accounts within a defined territory for Livingston Fire Protection, a Fire Safety and Protection (FSP) business. The primary focus and goal for this sales professional is to develop and win "smart install" directly through end users or through our contractor partners. Most of this work will be through a construction event including new out of the ground or an expansion/renovation to an existing site. Essential Functions: Proactively seek out new business opportunities by conducting prospecting activities to perspective customers and networking to secure first appointments with contractors, engineers and existing building owners at the decision maker level. Develop risk-mitigation strategies to assist clients in budgeting for lifecycle projects by eliminating costly emergency service calls. Develop and present pricing options for service and planned maintenance agreements and assist in budgeting for future programs. Develop and maintain strong business partnerships with the purpose of gaining the client's trust, meeting their objectives, and delivering value added solutions. Build financial and life cycle analysis with our tools, to quantify value from the client's perspective Generate and deliver impactful proposals with professional executive level presentations that lead to signed contracts. Participate in sales and industry training and converting that training to sales results. Coordinate and cooperate with other member of the operations and sales team in the branch location to ensure the customer's needs are achieved. Understanding of applicable codes to apply to our life safety programs is required as well as a NICET level Track all sales activities in our CRM Benefits As a company, Livingston Fire Protection, Inc., a Fire Safety and Protection (FSP) business, is laser focused on creating a culture that thrives on developing our people and protecting our client's assets. One of the ways we do this is by rewarding all those who contribute to our continued growth. Some of the things that you can expect when joining our professional selling team include: Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role Purpose and results driven work environment (work smarter not harder) Technology and FSP swag when they join the team Training on not only what we sell but how we sell…the FSP Way! Access to leading edge web-based productivity tools Participation in 401(K) Medical, Dental, and Vision benefits through Cigna Company-paid life insurance policy

Fire Sprinkler Fitter Foreman Livingston Fire Protection Inc. (a Fire Safety and Protection, LLC company), is a respected contractor serving the Baltimore/Washington market since 1964 that provides quality life and property protection service to the community, our customers and to our industry. Our Vision: to set the bar in providing state of the art fire protection systems while maintaining our superior reputation recognizing our work and commitment never truly ends. We are looking to add a Fire Sprinkler Fitter Foreman to our growing inspections testing and maintenance team. Job Requirements The basic function of the Fire Sprinkler Fitter Foreman will be to coordinate with the Superintendent and Account Manager, ensuring all resources necessary for the successful completion of an assigned project are available and that the installation is of the highest quality and insuring the customer is properly served. Our ideal candidate will be customer focused with an excellent safety record and be able to diligently lead a successful team. Responsibilities The duties and responsibilities of the Fire Sprinkler Fitter Foreman include, but are not limited to: Coordinate with the Superintendent/Account Manager on the most efficient and cost effective means of production possible for assigned and special projects. Assure quality and safety controls/practices that result in a safe work environment and projects that are superior in the quality of installation with zero time loss due to accidents. Responsible for the care and use of all company issued vehicles, equipment and tools protecting the property from deterioration, damage, theft and see that the property is kept clean and properly maintained. Assure weekly timesheets are submitted to the Payroll Department on dates and times requested. Attend assigned pre-construction, coordination and job progress meetings as necessary to ensure complete understanding of our position on the project and to communicate all necessary information to the project team. Coordinate with the Superintendent and the Account Manager making recommendations on the timing between the material delivery and project start is sufficient to satisfy the needs of the project schedule. Attend scheduled in-house meetings/training and contribute recommendations for improvement. Assist in the development and training of field personnel in good installation procedures in order to create and maintain a high degree of professionalism and safety practices. Provide technical consultation and support to company apprentices, technicians, designers and shop employees. Respond to other duties/responsibilities that are assigned by the Labor Supervisor and/or Project Foreperson from time-to-time. Submit written job progress reports on all assigned projects as requested by the Labor Supervisor. Other duties as assigned by management Benefits Health insurance Dental insurance Vision insurance Company provided long term disability and basic life insurance Supplemental insurance offerings Retirement plan Paid time off 401k savings plan available Paid weekly! Pay Range: Based on experience

WHAT WE ARE LOOKING FOR: Credit Counselors are tasked with ensuring resident accounts are current and accurate. They devise and implement strategies that assist in achieving delinquency and collections goals and maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fast-paced environment. WHAT WE EXPECT FROM YOU: Oversee the financial credit counseling program to ensure effectiveness and efficiency of all involved processes Prepare and process all payments and receivables daily Ensure all resident accounts are accurate and current Establish and execute an effective collection strategy to achieve monthly delinquency and write-off goals Create and submit Failure to Pay Rent suit list accurately and timely Provide documentation for legal actions, as needed Ensure all bookkeeping processes and reporting are completed in accordance with internal quality control standards Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by manager and/or supervisor JOB KNOWLEDGE & SKILLS: Understanding of basic bookkeeping and accounting principles Attention to detail Knowledge current applicable laws Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology including Microsoft Office Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: We're seeking a Painter/Drywall Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meets both the company standards and applicable laws. WHAT WE EXPECT FROM YOU: Address, follow up and document service requests Maintain an inventory of adequate supplies Diagnose HVAC problems and repair or replace components, as needed Install and finish drywall of all sizes and types using current construction methods Prepare all areas to be painted, to include scraping old paint, drywall repair, caulk removal, electrical plate removal, taping and laying of drop cloths Repair drywall and plaster using the most advances methods and materials available Complete preventive maintenance inspections as scheduled Participate in on-call rotation as scheduled Maintain personal supply of tools as designated by SMC's Tool Checklist Address emergency maintenance as needed Perform other duties as assigned by manager or supervisor Contribute to community and company engagement efforts JOB KNOWLEDGE & SKILLS: Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology Knowledge of current occupational hazards Safety consciousness Understanding of basic mathematical and measurement principles Ability to lift 80 pounds to the shoulder and carry Detailed understanding of all aspects of painting and drywall profession Ability to effectively and efficiently complete the following functions: o Repair and replace drywall o Effectively paint all components of building interiors, building exteriors, and community grounds o Cut and finish doors, windows, and pass throughs o Finish and refinish woodwork o Properly address moisture-damaged materials

WHAT WE ARE LOOKING FOR: Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times. WHAT WE EXPECT FROM YOU: Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with Microsoft Office

WHAT WE ARE LOOKING FOR: The Community Manager is responsible for planning, directing and overseeing the operations and fiscal health of the community. They are generally responsible for managing and handling communications in both directions. Community Managers are involved in various activities such as communications, social media, events, and customer service. WHAT WE EXPECT FROM YOU: Provide customer service and ensure customer satisfaction for residents and commercial tenants of assigned community and provide assistance to the consolidated communities Assist with maintaining occupancy goals for the consolidated communities Conduct routine property, building and turnover inspections to maintain a quality product Coordinate and make recommendations for operating budget and assist in budget preparation Manage lease enforcement and counsel residents Serve as primary contact for: residents, commercial tenants, on-site staff and contractors for the assigned building Update monthly community status reports Assist Property Manager with managing the P.O. process to SMC standards Complete annual and bi-annual appraisals of on-site staff Monitor payroll Manage rental increase process Responsible for on-site rent collections and write-offs Review monthly suit listing; analyze and implement course of action with regards to late paying and chronic late paying renters Inform Property Manager on status of all delinquent residents with recommendations for the termination of delinquent residents Implement successful community events Promote, encourage, and assists with on-going training and development of team Marketing and selling of the community Participate in community events; both internal and external Compliance with all local, state, and federal laws and regulations Support preventive and on-going maintenance and contract management plans Effective relationship with corporation Effective and positive relationship with residents and commercial tenants Positive role model Support corporations' business decisions and events Seek and participates in on-going training/education Support Property Manager's decisions, goals and initiatives Assist, or in Property Manager's absence, respond and act in emergency situations, as needed Assist or as assigned, schedules, conducts, and document regular team meetings Stay abreast of industry trends Contribute to team/company engagement efforts Proficient with MS office Perform other duties as assigned by Manager and/or Supervisor JOB KNOWLEDGE & SKILLS: Leadership and management skills Strong interpersonal skills Effective written and verbal communication skills Financial management knowledge and economic awareness Creative thinking Ability to be flexible when needed Effective problem solving skills Ability to manage multiple tasks at one time Ability to remain positive at all times Proficiency in all Yardi applications, minimum Microsoft Office '97, and ability to use Windows Ability to respond and act in an emergency situation, following corporate/community emergency plans/procedures

Description: At NewCastle Management Group, we specialize in developing and managing urban and suburban multifamily apartment communities. The foundation of our business is extreme project selectivity-only pursuing the best available properties in strategically selected markets. We combine this hyper-diligence with extensive multifamily experience and a wide range of industry competencies to create the best apartment communities for both our residents and investors. If you are searching for a workplace that challenges your talents and recognizes your efforts, NewCastle is looking for team members to join our family of professionals who encourage and motivate you to become your very best. At NewCastle, we invest in our associates, challenge them, develop them, and give them the tools to succeed. We strive to promote from within and focus heavily on both individual and team development in order to build on our foundation toward a strong future. We are pursuing an energetic and motivated Occupancy Specialist to market and lease our tax credit and luxury communities while providing personal growth opportunities for their success and advancement. We will provide the resources for our new employees to ensure the community reflects the philosophy of the company. If you are energetic, customer service-oriented, and ready for a new opportunity, we encourage you to submit your application. Essential Duties and Responsibilities: Welcome and tour prospects, qualify, determine wants and needs, and professionally present community and specific apartments/condominiums while providing features and benefits. Proactively manage leads, document tours, and complete all leasing and application paperwork. Ensure the entire tour route to all communal areas, outdoor recreational facilities, landscaping, laundry room, and parking areas are in perfect condition. Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction. Answer incoming phone calls and handle them accordingly whether it is a prospect call or a resident call. Maintain a positive customer service attitude and promote goodwill among prospects, residents, coworkers, and contractors. Address resident concerns and requests on a timely basis to ensure resident satisfaction with management. Conduct periodic inspections with residents upon move-in/move-out. Assist in planning resident functions. Attend functions and participate as required. Other duties as assigned. Qualifications: Demonstrated customer service and/or sales experience. MS Office experience required. Tax credit experience a plus RealPage, Knock, and OneSite experience preferred. Availability to work weekend hours required. Must have reliable transportation and the ability to travel to various sites throughout Virginia and Maryland as needed. Education and Experience: High school diploma or GED One year of leasing experience preferred Physical Requirements: Able to stand and walk for extended periods of time, taking stairs on occasion. Able to lift at least 20 lbs. This job description is not meant to cover or include all tasks, duties, or responsibilities the employee may be required to perform. Job duties and responsibilities can change at any time, but notice will be provided in advance whenever possible. This position conducts all business in accordance with NewCastle Management Group's established policies and procedures, all Federal, State, and County Fair Housing Laws, the Americans with Disabilities Act, and all other laws pertaining to apartments. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Requirements:

WHAT WE ARE LOOKING FOR: Bookkeepers are tasked with ensuring resident accounts are current and accurate. They devise and implement strategies that assist in achieving delinquency and collections goals and maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fastpaced environment. WHAT WE EXPECT FROM YOU: Prepare and process all payments and receivables daily Ensure all resident accounts are accurate and current Establish and execute an effective collection strategy to achieve monthly delinquency and write-off goals Create and submit Failure to Pay Rent suit list accurately and timely Provide documentation for legal actions, as needed Ensure all bookkeeping processes and reporting are completed in accordance with internal quality control standards Encourage and build positive relationships with team members, customers, and vendors Provide high levels of service to all customers and team members Demonstrate behaviors that cultivate a positive work culture Contribute to community/company engagement efforts Perform other duties as assigned by managers/supervisors JOB KNOWLEDGE & SKILLS: Understanding of basic bookkeeping and accounting principles Attention to detail Knowledge current applicable laws Superb customer service skills Strong written and verbal communication skills Ability to keep neat and accurate records Capacity to understand and follow directions Competence with technology including Microsoft Office Experience with Yardi software products a plus

WHAT WE ARE LOOKING FOR: Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships. WHAT WE EXPECT FROM YOU: Encourage and build positive relationships with all team members, customers, and vendors Manage the leasing process from first point of contact to move-in Execute follow-up plan for future residents who do not rent on first visit Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals Complete all leasing paperwork and processes per internal quality control processes Inspect apartments and the community to ensure product quality Conduct new resident move-in orientations Conduct outreach marketing Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Sales aptitude with attention to detail Flexibility in a fast-paced environment Excellent written and verbal communication skills Strong organizational capabilities Competence with Microsoft Word and Excel Proficiency utilizing the internet for marketing, advertising, and sales-related purposes Ability to demonstrate behaviors which cultivate a positive professional culture

WHAT WE ARE LOOKING FOR: Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times. WHAT WE EXPECT FROM YOU: Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor JOB KNOWLEDGE & SKILLS: Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with Microsoft Office

Duties and Responsibilities Establish and achieve specific goals for reducing turnover rates including promoting longer lengths of residency Continued development and implementation of a proactive Annual Customer Care Plan Assist Property Manager with the quality assurance and resident satisfaction including handling resident concerns/requests Develop and maintain a positive and useful relationship with the local government and community organizations Assist in Overseeing the efficient professional flow of clerical duties and procedures in the office Assist in all emergency situations Prepare the monthly newsletter Contact and meet with the residents that have given notice Conducts move-in orientations Maintain, coordinate, and document community room reservations and satisfaction Contribute to the team's effort by accomplishing tasks and assisting with projects as needed Perform various other duties as assigned by Property Manager and/or Supervisor Skills Required Ability to keep accurate and neat records, meet deadlines, and perform simultaneous multiple tasks Strong verbal and written communication skills. Ability to cooperatively maintain positive relations with SMC management, residents, fellow team members, the public and local government and community organizations Exceptional interpersonal skills, self-motivational skills, and organizational skills Ability to handle stress, pressure, and emergency situations with poise and sensitivity Working knowledge with Microsoft Office 2000 Proficient use of Yardi as it relates to job responsibilities within 60 days of training Effective problem solving skills Excellent customer service and sales skills Must be goal oriented with regards to management objectives Southern Difference Institute Graduate or attendee Key Performance Indicators Exhibits the following performance expectations: oTeamwork oDependability oCommunication oUnderstands Role, Responsibilities and Job Skills oTime Management and Planning oQuality of Work oSafety Turnover percentage rates decrease or maintain in accordance with goals/budget Expenses meet or are less than budget for resident retention, other marketing, and recreational/social line item expenses Increase resident involvement in community activities Successful implementation of the Annual Customer Care Plan Organizational Awareness / Civic Social Responsibility Have and embrace a thorough understanding and knowledge of Southern Management Corporation's Strategic Foundation -- it's Mission, Vision, and Values. Promote awareness of how work performance has an impact on community, hospitality, commercial and corporate team measures, as well as Southern Management Corporation as a whole Promote Southern Management Corporation's Strategic Foundation and ensures goals are aligned with the company's Mission, Vision, and Values; taking innovative approaches to foster performance excellence and continuous improvement Communicate, encourage and support social responsibility and participation in company events and special projects which impact the greater community, region, state or cause Act as a positive role model of organizational awareness by promoting the success of Southern Management Corporation and its diverse communities, hotels, and office buildings Understands how the STARcard measurements are considered Key Performance Indicators of the organization's Strategic Objectives

Leads all sales, installation, service, and administrative functions FSP - DC Office, based in Beltsville, MD. Responsible for building the organizational capabilities to deliver sustained, profitable growth and other business objectives. The General Manager (GM) communicates values, strategies, and objectives. The GM improves organizational effectiveness by hiring, retaining, performance managing and developing the local leadership team. The GM is responsible for developing a culture of customer service, performance and collaboration while maintaining the highest levels of integrity and safety. ESSENTIAL FUNCTIONS: Develop business growth plans by studying the market, customers, and the company. Effectively prioritize and implement the plan. Accomplish subsidiary objectives by establishing plans, budgets, and measurements of results. Allocates resources, drives accountability, reviews progress, and makes mid-course corrections. Coordinate efforts by establishing cross functional policies and practices; coordinate actions with corporate staff where appropriate. Build company image by collaborating with customers, government, community organizations and employees while enforcing ethical business practices. Maintain quality service by establishing and enforcing organization standards. Provides hands-on leadership in business development and execution. OTHER RESPONSIBILITIES: The GM oversees and directs the daily operations of the DC Office. This includes administering a variety of business functions such as human resources, operations, sales, engineering, and finance. Following the organization's goals and objectives, the GM administers policies and work-related procedures for their operational area. This includes but is not limited to HR functions such as the employee handbook, hiring, discipline and assignment of employee responsibilities. Ensure the success of daily operations by appointing supervisors and management staff in different departments. Ensure compliance with regulatory agencies. Oversee and manage projects to ensure they are completed in accordance with project deadlines and budgets. Schedule and plan projects; assign responsibilities to managers, supervisors, and employees. Motivate, develop, instruct, and direct people as they work, identifying the best people for the job. Openly communicate with staff to be kept aware of issues that arise during projects and ensure they are resolved. Prepare annual budgets for approval by other top executives of the organization. Ensure that the site operates within the approved financial budget and see that goals are met. Develop and execute ways to cut spending and advocate for new services, products, or functions of the branch/sites to obtain the funding required to improve productivity and profitability. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state of the art practices and participating in professional societies. Contribute to overall team effort by accomplishing related results as needed. EDUCATION, EXPERIENCE, AND COMPETENCIES REQUIRED 10+ years of total experience with 5-7 years of leadership experience in commercial/institutional construction and service-oriented businesses. Fire protection industry experience is preferred. Fire alarm experience is a plus. Bachelor's degree, preferably in Engineering or Business. 7+ years of General Management experience will be considered in lieu of a Bachelors' degree. Minimum of three years of General Management experience in commercial / institutional construction and fire and life safety (FLS) or other building services. Knowledge of business and management principles involved in strategic planning with experience in the areas of staffing, resource allocation, leadership, performance management, project coordination, coaching, development of standards, financial planning, process improvement, quality management and decision making. Has developed advanced written and oral communication skills. Demonstrates exceptional interpersonal skills in building effective working relationships with customers and subordinates. Demonstrates the ability to manage time effectively, prioritize and work under pressure to meet multiple deadlines. Able to identify complex problems, think critically and use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problem solving. Professional attitude demonstrating outstanding character in the workplace. Extensive knowledge of, and ability to define departmental processes that lead to efficiencies in project management Project management certifications preferred, although experience will be taken into consideration in lieu of PMP certifications. NICET II or higher preferred Role will require a strong understanding of financial KPIs and OKRs to ensure that project outcomes are achieved.

Fire Sprinkler Fitter Foreman Job Requirements The basic function of the Fire Sprinkler Fitter Foreman will be to coordinate with the Superintendent and Account Manager, ensuring all resources necessary for the successful completion of an assigned project are available and that the installation is of the highest quality and insuring the customer is properly served. Our ideal candidate will be customer focused with an excellent safety record and be able to diligently lead a successful team. Responsibilities The duties and responsibilities of the Fire Sprinkler Fitter Foreman include, but are not limited to: Coordinate with the Superintendent/Account Manager on the most efficient and cost effective means of production possible for assigned and special projects. Assure quality and safety controls/practices that result in a safe work environment and projects that are superior in the quality of installation with zero time loss due to accidents. Responsible for the care and use of all company issued vehicles, equipment and tools protecting the property from deterioration, damage, theft and see that the property is kept clean and properly maintained. Assure weekly timesheets are submitted to the Payroll Department on dates and times requested. Attend assigned pre-construction, coordination and job progress meetings as necessary to ensure complete understanding of our position on the project and to communicate all necessary information to the project team. Coordinate with the Superintendent and the Account Manager making recommendations on the timing between the material delivery and project start is sufficient to satisfy the needs of the project schedule. Attend scheduled in-house meetings/training and contribute recommendations for improvement. Assist in the development and training of field personnel in good installation procedures in order to create and maintain a high degree of professionalism and safety practices. Provide technical consultation and support to company apprentices, technicians, designers and shop employees. Respond to other duties/responsibilities that are assigned by the Labor Supervisor and/or Project Foreperson from time-to-time. Submit written job progress reports on all assigned projects as requested by the Labor Supervisor. Other duties as assigned by management Benefits Health insurance Dental insurance Vision insurance Company provided long term disability and basic life insurance Supplemental insurance offerings Retirement plan Paid time off 401k savings plan available Paid weekly! Pay Range: Based on experience