Dispatcher Clerk jobs at LKQ - 99 jobs

America's Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for (Business to Business) B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. Based in Carmel, IN, AAA facilitates the selling and buying of used vehicles at physical auction sites across 19 states as well as on digital platforms. The Company's daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. America's Auto Auction - Clark County AA is looking for an outstanding Dispatcher. As a Transportation Admin with America's Auto Auctions, you will create orders and verify vehicle assignments for financial institutions in a timely manner so said vehicles can be processed and driver's can be dispatched to get them What You Will Do: • Create Order and confirm location of assigned vehicles from various financial institutions. • Research variable delays regarding pickup assignments not ready to be verified. • Re-verify delays that occur after the vehicle has been dispatched, but not picked up. • Confer with banks as to location of vehicles and to answer any other questions they might have regarding transportation needs. • Cross check multiple transportation online resources to complete assigned tasks. • Assist when needed and available, other employees to expedite their tasks. • Participate in meetings and participate in achieving service and cost improvements • Take the lead in ensuring that all operational cost are provided to Finance / Sales for customer quotes, and including rollouts and timelines • Assist in providing financial analysis of transportation subsidies both weekly and monthly followed by developing action plans to streamline and reduce cost. • Identify and recommend value added services we can provide for our customers Here's a taste of the benefits we offer:? • Medical • Dental • Vision • FSA • 401K • Short Term Disability • Long Term Disability • Life Insurance • Accidental Death and Dismemberment • Accident Insurance • Critical Illness • Hospital Indemnity • Employee Assistance (EAP) • Paid Holidays • Paid time off Requirements Qualifications: • High School Diploma or equivalent required. • 1-3 years Auction experience or 2-4 years dealership experience strongly preferred but not necessary. • Effective communication (written and verbal) and interpersonal skills required. • Effective phone communication skills connecting to financial and privacy information. • Ability to work in a high performance, fast-paced team environment. • Solid computer skills, including ability to use Internet and MS Office effectively. • Knowledge of Logistic Flow Systems • Ability to adapt to and work effectively within a constantly changing environment. • Excellent customer service and problem solving skills required. • Creative Research Skills. • Proven Professional Email Skills with multiple high level clients • Customer Focus. • Data Entry Skills. • Telephone Skills. • Office Organization. • Product Knowledge Learning Skills. Ability to sit or stand for prolonged periods of time. • Ability to perform repetitive tasks; manual dexterity Vision abilities required include close, distance and depth perception America's Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company's 401(k) *Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV's 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law. Who we are looking for: The Transportation Clerk facilitates and manages the transportation of buyer and seller vehicles to and from auction sites and other areas as assigned. This role will coordinate vehicle transportation, manage documentation, and support the overall logistics operations. The Transportation Clerk will work closely with drivers, staff, and external transport vendors to ensure the timely and accurate delivery of vehicles. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Coordinate the transportation of vehicles from and to the auto auction lot, ensuring efficient and timely movement. Maintain accurate records of vehicle movements, including check-in, check-out, and transfer details. Communicate with drivers, auction staff, and transport vendors to schedule and confirm vehicle pick-ups and deliveries. Prepare vehicle documentation, such as titles, registration forms, and condition reports. Inspect vehicles upon arrival to verify accuracy and completeness of information. Verify and update vehicle information in associated databases or systems. Ensure compliance with regulatory requirements and company policies related to vehicle transportation. Resolve transportation-related issues and address any discrepancies or delays promptly. Assist in coordinating logistics for special events or auctions. Provide administrative support to the transportation department, including data entry, filing, and record keeping. Perform auction-related administrative functions, including reception, payment collection, customer service, and inbound phone calls. Collaborate with other departments, such as customer service and operations, to ensure smooth workflow and customer satisfaction. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. Proven experience in fleet management, lease administration, or a similar role. Demonstrated organizational and multitasking skills, with the ability to prioritize and meet deadlines. Attention to detail and accuracy in maintaining records and documentation. Computer software and applications experience, including CRMs, MS Office Suite (particularly Excel), and database management. Effective communication skills, both verbal and written, with the ability to interact professionally with clients, vendors, and internal stakeholders. Basic knowledge of automotive terminology and vehicle condition assessment. Familiarity with relevant regulations and compliance standards in fleet management or lease administration. Ability to work independently as well as collaboratively in a team environment. Must be able to work in traditional office conditions, including sitting for extended periods of time. Able to lift, push, pull, or move items weighing up to 25 lbs. for various needs, including maintaining traditional office equipment such as printers, fax machines, copiers, and computers. Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice.

America's Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. AAA facilitates the selling and buying of used vehicles at physical auction sites across 20 states as well as on digital platforms. The Company's daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. America's Group continues its strategic focus on expanding its national footprint and service offerings by acquiring high-quality independent auctions led by strong operating management. America's Auto Auction has grown to over 40 locations across 20 states. As we continue to grow, we remain committed to our employees and communities we serve. We are seeking to fill our open position of Transportation Clerk/Dispatcher. This role will create orders and verify vehicle assignments for financial institutions' in a timely manner so said vehicles can be processed and driver's can be dispatched to get them. RESPONSIBILITIES • Create Order and confirm location of assigned vehicles from various financial institutions. • Research variable delays regarding pickup assignments not ready to be verified. • Re-verify delays that occur after the vehicle has been dispatched, but not picked up. • Confer with banks as to location of vehicles and to answer any other questions they might have regarding transportation needs. • Cross check multiple transportation online resources to complete assigned tasks. • Assist when needed and available, other employees to expedite their tasks. • Perform other duties as assigned by management. Requirements Competencies/Skills • High School Diploma or equivalent required. • 1-3 years Auction experience or 2-4 years dealership experience strongly preferred but not necessary. • Effective communication (written and verbal) and interpersonal skills required. • Effective phone communication skills connecting to financial and privacy information. • Ability to work in a high performance, fast-paced team environment. • Solid computer skills, including ability to use Internet and MS Office effectively. • Knowledge of Logistic Flow Systems • Ability to adapt to and work effectively within a constantly changing environment. • Excellent customer service and problem solving skills required. • Creative Research Skills. • Proven Professional Email Skills with multiple high level clients • Customer Focus. • Data Entry Skills. • Telephone Skills. • Office Organization. • Product Knowledge Learning Skills. Physical Demands • Ability to sit or stand for prolonged periods of time. • Ability to perform repetitive tasks; manual dexterity • Vision abilities required include close, distance and depth perception

Who we are looking for: Block Clerk What you will be doing: Entering bids from auctioneers and bidders into computer system What you will need: Ability to read, write, speak and understand English. Work every other Thursday from 8:30 AM- 12:30 PM Work in a fast paced environment Compensation: $16.00 per hour. This position is eligible for additional compensationpursuant to ACV's Block Clerk Top Off Pay plan. Please note that final compensation will bedetermined based upon the applicant's relevant experience, skillset, location, business needs,market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-HT1

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company's 401(k) *Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV's 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law. Who we are looking for: Block Clerk What you will be doing: Entering bids from auctioneers and bidders into computer system What you will need: Ability to read, write, speak and understand English. Work every other Thursday from 8:30 AM- 12:30 PM Work in a fast paced environment Compensation: $16.00 per hour. This position is eligible for additional compensation pursuant to ACV's Block Clerk Top Off Pay plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-HT1 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice.

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Your Mission, Should You Choose to Accept It: Be the final voice our customers hear before the day ends. Be the calm in their chaos. Be the closer that makes sure nothing gets dropped. You'll start each day helping homeowners on the phone and finish as the dispatcher quarterbacking our service techs. This is a fast-paced, phone-first role for someone who feeds off action, impact, and making things happen when others are winding down. What Makes This Role Different (and Better): 4-day workweek. You read that right. Tuesday through Friday, 7.5 hours/day + one Saturday per month. That equals three, three-day weekends every month. Late shift leadership. You're not just answering phones. You're dispatching, solving, and leading when the daytime team signs off. Metrics that matter. Booking %, First Call Resolution, Membership Sales - and we celebrate top performers. Growth path. We're growing fast, and this hybrid CSR/dispatcher role is a stepping stone to leadership. Phone people only. This isn't data entry. If you love conversations, persuasion, and helping people feel taken care of, keep reading. Want in? Apply now and include a short note telling us what you love about phone work and what draws you to this type of shift. We want to hear your voice before we hear your voice. What You'll Own: Before 3:30 PM: Answer inbound calls with energy and empathy. Make outbound "Happy Calls" to check in, ask for reviews, and upsell tune-ups or memberships. Confirm next-day appointments and handle light follow-up on unsold work. After 3:30 PM: Dispatch technicians and communicate with field teams. Handle overflow/rollover calls when other offices close. Serve as the point person for any urgent matters until closing. Scorecard for Success: ✅ 99%+ call answer rate during your shift ✅ 90%+ booking on service calls ✅ 10+ memberships or add-ons per month ✅ Board cleared or clean handoff by 8:00 PM Ideal Traits: High energy, phone-first personality Loves quotas, goals, and friendly competition Comfortable multitasking between phones, chat, and scheduling boards Thrives on being the go-to closer at the end of the day Sees evening shifts and weekend flex as a lifestyle win Benefits & Perks: Medical, Dental, Vision, 401(k) PTO, paid holidays, and bonus time Bonus opportunities for performance Company with a 5-star reputation and family feel Total compensation package ranges from $50,000-$60,000+, including hourly pay, performance bonuses, paid time off, and the value of medical and dental benefits. A $25/hour base pay equates to roughly $26.49/hour when factoring in these extras. Want in? Apply now and include a short note telling us what you love about phone work and what draws you to this type of shift. We want to hear your voice before we hear your voice. COMPENSATION AND BENEFITS: Competitive salary; commensurate with experience Benefits package for full-time include: Medical and vision plan available Paid time off 401(k) savings Plan Educational assistance A fast paced, fun work environment Flexible hours Equal Opportunity Employer Compensation: $50,000.00 - $60,000.00 per year

ECI Comfort is looking for an energetic dispatcher that can solve problems and provide unforgettable experiences to our customers. As a service dispatcher, you are responsible for directing and monitoring the daily assignments of our technicians, answering phones, scheduling our customer's service/maintenance requests, administrative quality control, coordinating logistics with other departments, and escalating concerns to the Service Manager that could disrupt our daily operations. ECI Core Values Thirst for Knowledge Team Player Do the Right Thing No Drama Get Sh*% Done! Qualifications Must have a passion for helping people High energy and outgoing personality Ability to work in and contribute to a positive team atmosphere Great communication and problem solving skills Master of multi tasking! Ability to manage high call volume and work well through periods of stress and fluctuating workloads 5+ years customer service experience preferred 1-3 year dispatching experience preferred Strong computer Skills (word, excel, etc.) **Strong knowledge of greater Philadelphia/Bucks County areas, Service Titan dispatch software a plus, office computer skills, excellent communication and customer service skills. Schedule Multiple Shifts available: Monday-Friday, Tuesday - Saturday. 8am-4:30pm or 10am-6pm Benefits • Aggressive compensation package and bonus structure • Health and Dental Insurance • Retirement with company match • Paid time off • Company events • Workplace culture that will make your friends jealous! Compensation: $40,000.00 - $60,000.00 per year

Private Ambulance Company seeking mature individual to fill dispatch role within our 4 Company dispatch center. Job details: Answering incoming customer requests for Ambulance Transportation Customer service Ability to understand and use CAD dispatch system Dispatching both non-emergency and emergency ambulances Knowledge of Chicago Metro area and surrounding communities. Prior ambulance dispatching preferred but will train the right candidate. Company offers competitive pay, benefits (Health, dental, life Insurance) 401K, PTO (paid time off) We look forward to meeting with you. ALL OTHER EMPLOYEE BENEFITS CAN BE VIEWED ON OUR WEBSITE ********************************

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry! JOB DUTIES: Maintaining the standard and quality of service of the organization. Dispatch all incoming Repair Orders to the appropriate Technicians. Write various internal Repair Orders (such as PDI's). Outbound calls to retrieve prepaid maintenance authorizations . Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test. JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates Equal Opportunity Employer Job Type: Full-time Salary: $16.00 per hour (salary commensurate with experience) Education: High school or equivalent (Required) License: Driver's License (Required) Language: English (Required) and Spanish (Preferred but not required) Job Type: Full-time The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.

We are seeking an experienced and organized Automotive Service Dispatcher to join our fast-paced Ford Service Department. The ideal candidate will be responsible for efficiently coordinating workflow between the service advisors and technicians to ensure timely, accurate, and customer-focused vehicle repairs. This role requires a strong understanding of dealership service operations, technical knowledge of Ford vehicles, and the ability to thrive in a high-volume environment. Key Responsibilities: Dispatch Work Orders: Assign repair orders to qualified technicians based on skill level, workload, and availability, while balancing efficiency and quality. Workflow Management: Monitor progress of repairs and adjust dispatching as needed to maintain productivity and meet promised delivery times. Communication Hub: Serve as the communication link between service advisors, technicians, and parts department to ensure smooth operations. Technician Efficiency: Maximize technician productivity by minimizing downtime and ensuring all required parts and information are available before assigning jobs. Prioritize Work: Effectively prioritize jobs based on urgency, customer appointments, warranty deadlines, and parts availability. Quality Control Support: Assist in reviewing completed work for accuracy and completeness, ensuring all jobs meet Ford and dealership standards.* Customer Satisfaction: Contribute to high customer satisfaction by ensuring accurate ETAs and timely completions. Data Entry & Reporting: Use DMS and Ford-specific software systems (e.g., CDK, Ford OASIS) to manage dispatch logs and service status reports. Qualifications: Experience: Minimum 2 years of automotive service dispatching or similar dealership experience (Ford experience preferred). Technical Knowledge: Strong understanding of vehicle systems, especially Ford platforms, diagnostic processes, and repair workflows. Software Skills: Proficiency in dealership management systems (DMS), repair scheduling tools, and Microsoft Office; experience with CDK is a plus. Communication: Excellent verbal and written communication skills with the ability to multitask and prioritize in a high-pressure environment. Team Player: Collaborative mindset with the ability to work closely with service advisors, technicians, and management. Problem Solving: Strong organizational and problem-solving skills, with a proactive approach to handling scheduling conflicts or delays. Physical Requirements: Ability to work in a fast-paced environment within the service department and shop area. May be required to stand, walk, and communicate with technicians and advisors for extended periods. Benefits: Competitive pay based on experience Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee discounts on vehicles, parts, and service Ongoing training and career development opportunities

Job DescriptionWe are seeking an experienced and organized Automotive Service Dispatcher to join our fast-paced Ford Service Department. The ideal candidate will be responsible for efficiently coordinating workflow between the service advisors and technicians to ensure timely, accurate, and customer-focused vehicle repairs. This role requires a strong understanding of dealership service operations, technical knowledge of Ford vehicles, and the ability to thrive in a high-volume environment. Key Responsibilities: Dispatch Work Orders: Assign repair orders to qualified technicians based on skill level, workload, and availability, while balancing efficiency and quality. Workflow Management: Monitor progress of repairs and adjust dispatching as needed to maintain productivity and meet promised delivery times. Communication Hub: Serve as the communication link between service advisors, technicians, and parts department to ensure smooth operations. Technician Efficiency: Maximize technician productivity by minimizing downtime and ensuring all required parts and information are available before assigning jobs. Prioritize Work: Effectively prioritize jobs based on urgency, customer appointments, warranty deadlines, and parts availability. Quality Control Support: Assist in reviewing completed work for accuracy and completeness, ensuring all jobs meet Ford and dealership standards. * Customer Satisfaction: Contribute to high customer satisfaction by ensuring accurate ETAs and timely completions. Data Entry & Reporting: Use DMS and Ford-specific software systems (e. g. , CDK, Ford OASIS) to manage dispatch logs and service status reports. Qualifications: Experience: Minimum 2 years of automotive service dispatching or similar dealership experience (Ford experience preferred). Technical Knowledge: Strong understanding of vehicle systems, especially Ford platforms, diagnostic processes, and repair workflows. Software Skills: Proficiency in dealership management systems (DMS), repair scheduling tools, and Microsoft Office; experience with CDK is a plus. Communication: Excellent verbal and written communication skills with the ability to multitask and prioritize in a high-pressure environment. Team Player: Collaborative mindset with the ability to work closely with service advisors, technicians, and management. Problem Solving: Strong organizational and problem-solving skills, with a proactive approach to handling scheduling conflicts or delays. Physical Requirements: Ability to work in a fast-paced environment within the service department and shop area. May be required to stand, walk, and communicate with technicians and advisors for extended periods. Benefits: Competitive pay based on experience Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee discounts on vehicles, parts, and service Ongoing training and career development opportunities

Bachman Auto Group is a family owned company that started in 1985 and is founded on the principle : " Treat Others The Way You Want To Be Treated ". Today with seven franchise brands, a national parts distribution center, locations in Kentucky and Southern Indiana, and over 450 employees, Bachman is consistently the region leader in sales, service and customer satisfaction. Service Dispatcher Description The Service Dispatcher will schedule the work flow through the shop in such a way as to maintain the shops maximum capacity and profitability, ensuring proper repair order documentation (IE: technician time, parts, etc) and reporting any discrepancies to the Service Manager. The Dispatcher is also responsible for maintaining appropriate OSHA compliance in the shop and for reporting potential hazards or violations to the Service Manager and the Human Resource Department. Qualifications The ideal Dispatcher is organized and able to multi-task and follow directions from the Management Team, focusing on multiple repair scenarios simultaneously. They should be a good communicator, both in person and on the phone and should be able to write effectively in email communications, letters or other documents. Our company uses many different technologies and our Dispatchers are expected to be comfortable with and make use of all of the programs that we use including CDK, Drive Centric, Rapid Recon, Microsoft 365 (IE: Word and Excel) and Teams as well as various Manufacturer websites. This position requires a valid driver license and acceptable records check. EOE

Job Title: Service Dispatcher Location: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VA Position Type: Full-Time Reports To: Service Manager Job Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!

Job DescriptionJob Title: Service DispatcherLocation: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VAPosition Type: Full-TimeReports To: Service ManagerJob Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!

About Us The Ray Catena Automotive Group considers it an honor to serve their customers. For nearly 60 years, Ray Catena has held steady to a core philosophy of putting customers first. In turn, he has built a network of more than 20 dealerships and service centers on this foundation. Mr. Catena's New Jersey and New York luxury car dealerships represent some of the finest automotive brands on the market today. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Benefits Medical Plan Dental Plan Vision Plan 401(K) Plan Paid Sick Time Paid Vacation Full Gym State of the art facilities + Some of the largest in the country! Responsibilities Delegate service department repair orders to appropriate technicians depending on skill set Keep a detailed list of all repairs in progress to confirm expedited completion Keep service advisors and service manager updated on all repairs in progress Work with sales managers on all internal vehicle reconditioning work flow through the shop Work with QC associate to ensure all road testing and quality control checks are completed Qualifications A minimum of three years experience in related position Strong communication skills and even demeanor Able to follow directions and goals Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Allen Turner Automotive is seeking an experienced Service Dispatcher to play a critical role in the daily operations of our Service Department at our Allen Turner Hyundai location in Pensacola, FL. This position is responsible for efficiently assigning repair orders, balancing technician workloads, and ensuring a smooth, productive workflow in the shop. The ideal candidate communicates effectively, monitors job progress closely, and helps drive customer satisfaction and department performance. This role reports directly to the Service Manager. Compensation: Base Salary PLUS Bonuses! Benefits Medical, dental, and vision insurance Long and short-term disability and life insurance Matching 401(k) plan and profit sharing Paid vacation and holidays 5-day work week Employee vehicle purchase program Regular employee events and recognition (service awards, holiday parties, food truck Fridays, and more) Friendly, professional, and team-oriented work environment Opportunities for career growth and advancement Key Responsibilities: Assign repair orders to technicians based on skill level, availability, and current workload Prioritize work by type, including customer-pay, warranty, recall, and internal service jobs Monitor job progress throughout the day and reassign tasks as needed to maintain an efficient workflow Communicate repair status and estimated completion times to Service Advisors to ensure accurate customer updates Collaborate with the Parts Department to align parts availability with job scheduling and avoid delays Track and report key shop performance metrics, including technician productivity, efficiency, and comeback rates Maintain accurate dispatch and repair records within the dealership management system (DMS) Support a clean, organized, and safe work environment for all shop employees Assist the Service Manager and Service Advisors as needed to support operational goals Perform other duties as assigned to support department or dealership operations Qualifications Qualifications & Experience Prior experience in automotive service or dispatch required ASE certifications or manufacturer training credentials strongly preferred Strong organizational, problem-solving, and time management skills Effective communicator with the ability to coordinate between technicians, advisors, and managers Basic understanding of automotive repair processes and service department workflow Familiarity with dealership management systems (DMS) and repair order tracking software Dependable, detail-oriented, and able to work in a fast-paced environment Excellent problem-solving skills, attention to detail and commitment to safety Valid driver's license with clean Motor Vehicle Record (MVR) required Must pass pre-employment background check, Motor Vehicle Record (MVR) check, and drug screening Allen Turner Automotive, Inc. is an equal opportunity employer and prohibit discrimination or harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dispatcher II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Manheim, a Cox Automotive company is now hiring for a Dispatcher II. The Automotive Recon Dispatcher II is the pit crew chief of the reconditioning process-working hand-in-hand with supervisors and management to keep vehicles moving toward repair. This role ensures parts are allocated to the right team members so services can be completed without a hitch What's In It for You? Here's a sneak peek at the benefits you could experience as a Cox employee: * We all have lives and responsibilities outside of work. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job. * Competitive pay * How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program. * 10 days of free child or senior care through your complimentary Care.com membership. * Generous 401(k) retirement plans with up to 6% company match. * Employee discounts on hundreds of items, from cars to computers to continuing education. * Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so. * We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. * At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our amazing benefits. What You'll Do: * The Dispatch Coordinator will be responsible for managing the shop's flow and production. * Schedule shop work as efficiently as possible in accordance with our clients SLA's * Allocate parts to the proper work order. * Track, receive, and distribute all parts in a timely manner to meet our client SLA's * Enter all pertinent information into software applications, AS400, and RPP. * Communicate any incorrect parts or supplies to supervisor/manager in a timely manner and manage returns. * Maintain all shop supplies and keep inventory at acceptable levels (ordered Through Procurement) as directed by management * Secure and control all parts and supply inventory to minimize loss or shrinkage. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Excellent communication and organizational skills required. * Advanced computer skills required. Preferred Qualifications: * 2 years of automotive parts experience preferred. * Automotive Service Dispatcher or Automotive Technician II experience preferred. * Must be able to use general office equipment. * Ability to sit or stand for prolonged periods of time. * Ability to lift 1-50 lbs. * Ability to perform repetitive data entry tasks, manual dexterity. * Vision abilities required include close, distance and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

About Us: Liberty Tire Recycling is a high-growth company and the premier provider of tire recycling services in North America with operations throughout the United States and Canada. Liberty Tire annually transforms more than 210 million tires into raw materials for smart, sustainable products that improve our environment and people's lives. The Company is private equity owned, has approximately 60 sites in the US and Canada, and nearly 4,000 employees. With innovative tools, technologies and processes, Liberty Tire is a revolutionary American conservation enterprise - from coast to coast, and from whole tire to end products. The company's commitment to finding new and better ways to RECLAIM, RECYCLE and REUSE bridges the sustainability goals of scrap tire generators nationwide with those of local scrap rubber consumers. Job Summary: The Dispatcher is responsible for ensuring smooth daily operations by coordinating drivers, managing routes, and ensuring compliance with DOT regulations. This role requires strong communication skills, logistical knowledge, and the ability to handle multiple tasks in a fast-paced environment. Duties and Responsibilities: Ensure daily compliance with DOT regulations. Responsible for outbound shipments Manage team of CDL drivers Communicate effectively with drivers, customers, and internal staff to ensure timely deliveries and resolve any issues. Assists with customer billing Supervise and monitor the performance of assigned employees to ensure high standards of service. Schedule maintenance and repairs for vehicles to minimize downtime and ensure efficient operations. Plan and optimize delivery routes for maximum efficiency. Handle and resolve customer complaints accurately and efficiently. Participate in the recruitment and interview process for driver and helper positions. Maintain accurate records of dispatch activities, customer interactions, and other relevant data. Conduct regular training sessions for drivers on safety and compliance topics. Assist the Transportation Manager with various office tasks and responsibilities as needed. Required Skills/Abilities: Familiarity with dispatching software and logistics operations. Previous experience managing CDL drivers Experience with customer billing Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in MS Office and data entry. Ability to work in a fast-paced, high-pressure environment. Education and Experience: High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus. Proven experience as a dispatcher or in a similar role within the transportation industry. EEO Statement: Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Job Description About Us: Liberty Tire Recycling is a high-growth company and the premier provider of tire recycling services in North America with operations throughout the United States and Canada. Liberty Tire annually transforms more than 210 million tires into raw materials for smart, sustainable products that improve our environment and people's lives. The Company is private equity owned, has approximately 60 sites in the US and Canada, and nearly 4,000 employees. With innovative tools, technologies and processes, Liberty Tire is a revolutionary American conservation enterprise - from coast to coast, and from whole tire to end products. The company's commitment to finding new and better ways to RECLAIM, RECYCLE and REUSE bridges the sustainability goals of scrap tire generators nationwide with those of local scrap rubber consumers. Job Summary: The Dispatcher is responsible for ensuring smooth daily operations by coordinating drivers, managing routes, and ensuring compliance with DOT regulations. This role requires strong communication skills, logistical knowledge, and the ability to handle multiple tasks in a fast-paced environment. Duties and Responsibilities: Ensure daily compliance with DOT regulations. Responsible for outbound shipments Manage team of CDL drivers Communicate effectively with drivers, customers, and internal staff to ensure timely deliveries and resolve any issues. Assists with customer billing Supervise and monitor the performance of assigned employees to ensure high standards of service. Schedule maintenance and repairs for vehicles to minimize downtime and ensure efficient operations. Plan and optimize delivery routes for maximum efficiency. Handle and resolve customer complaints accurately and efficiently. Participate in the recruitment and interview process for driver and helper positions. Maintain accurate records of dispatch activities, customer interactions, and other relevant data. Conduct regular training sessions for drivers on safety and compliance topics. Assist the Transportation Manager with various office tasks and responsibilities as needed. Required Skills/Abilities: Familiarity with dispatching software and logistics operations. Previous experience managing CDL drivers Experience with customer billing Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in MS Office and data entry. Ability to work in a fast-paced, high-pressure environment. Education and Experience: High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus. Proven experience as a dispatcher or in a similar role within the transportation industry. EEO Statement: Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.