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  • Customer Service Manager

    Jones-Hamilton Co 4.5company rating

    Toledo, OH job

    Company: Jones-Hamilton Co. Customer Service Manager Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you're passionate about strategic service delivery and leading high-performing teams, we want to hear from you. We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships. Key Responsibilities Lead, supervise, and support daily activities of the Customer Service team. Provide coaching, mentoring, and development opportunities to drive team growth and performance. Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement. Facilitate regular team meetings to align on goals, address challenges, and share service strategies. Resolve escalated customer issues with professionalism and efficiency. Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations. Oversee order processing, account management, and client communications to ensure a seamless customer experience. Standardize and improve customer service workflows and documentation practices. Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes. Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement. Develop and implement service strategies that support broader business objectives. Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance. Perform other duties as assigned to support department and company goals. Qualifications Bachelor's degree in Business Administration, Communications, Supply Chain Management, or a related field. 10+ years of progressive customer service or client relations experience, with at least 3-5 years in a leadership or supervisory role. Experience managing CSR leads and multi-tiered customer service teams. Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments. Strong leadership skills with demonstrated success in coaching and developing teams. Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software. Strong communication, problem-solving, and interpersonal skills. Experience with order management, sales reporting, and CRM analytics. Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus. Must pass drug screening, complete a background check, and be legally eligible to work in the United States. Working Conditions & Physical Requirements Regular business hours, Monday through Friday, with occasional flexibility required based on business needs. Primarily sedentary work involving extended periods at a desk and frequent computer use. Regular interaction with internal teams and external clients through phone, email, and meetings. Manual dexterity required for typing, filing, and operating standard office equipment. Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication. Benefits Company ownership through Employee Stock Ownership Plan (ESOP) 401(k) Discretionary bonus and yearly salary increase Holiday, Vacation, and Sick pay Medical, Dental, and Vision Insurance Education and Employee Assistance Programs Life Insurance Short- and Long-term Disability Wellness Program including Fitness Facility Reimbursement At the heart of this role is a commitment to customer satisfaction, operational excellence, and team leadership. If you're driven by impact and ready to lead a dynamic team in a growing organization, apply today! This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description. This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law. #ZR
    $54k-89k yearly est. 4d ago
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  • Customer Account Representative

    NR Consulting 4.3company rating

    Akron, OH job

    Job title: Customer Support Rep Duration: 6+ months * Military specific to support CX onboarding, * Returns and Credits specific to support CX onboarding, * Aftermarket Growth for APAC (airlines) Job Core Responsibilities The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel. Coordinate site visits to facilities and set-up customer meetings as required. Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which is judged. Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to terms and conditions. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and proce Experience processing orders for foreign entities and ensuring export compliance
    $35k-44k yearly est. 2d ago
  • SQL Database Administrator

    Talent Groups 4.2company rating

    Remote or Tempe, AZ job

    Senior SQL Developer Type: Contract-to-Hire (W2 only) Industry: Healthcare / Pharmaceutical Technology We are seeking a Senior SQL Developer to join a growing healthcare pharmaceutical technology company based in Tempe, Arizona. This is a contract-to-hire opportunity offering a hybrid remote work environment. The ideal candidate brings deep expertise in Microsoft SQL Server, T-SQL development, and database architecture, and enjoys working across both strategic design and hands-on execution. This role plays a critical part in supporting and modernizing data-driven applications that impact healthcare and pharmaceutical operations, with a strong emphasis on performance, reliability, and scalability. Eligibility Requirements: • Must be authorized to work in the U.S. without sponsorship • Must be able to work on a W2 basis (no third-party employers) Key Responsibilities Analyze business and technical requirements and prioritize database-related tasks accordingly Perform SQL Server database installations, upgrades, migrations, and patching Review, optimize, and maintain existing databases and T-SQL codebases Validate, test, and implement SQL code across development and production environments Test, debug, and deploy database-driven applications and enhancements Design and evolve database architectures for new and existing business applications Develop and maintain ETL workflows using SSIS Support and mentor junior developers on T-SQL standards and best practices Document database designs, development processes, and operational procedures Required Skills & Experience Advanced experience in SQL development and database architecture Strong command of Microsoft SQL Server and T-SQL, including complex query design Proven experience designing relational databases for business-critical applications Hands-on experience building and maintaining SSIS ETL packages Expertise in database performance tuning, query optimization, and indexing strategies Solid understanding of data structures, normalization, and functional data modeling Excellent debugging and troubleshooting skills Strong analytical thinking with the ability to break down complex problems and derive sound solutions Clear verbal and written communication skills suitable for a professional, regulated environment
    $84k-115k yearly est. 2d ago
  • Plant Human Resources Manager

    Confidential Jobs 4.2company rating

    Ohio job

    This position partners with the plant leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. This role will oversee the training and development of the production personnel as well as employee relations. Responsibilities Monitor and report out on key indicators; develop action plans to correct unfavorable metrics and report out on progress during management review meetings. Responsible for the planning and coordination of contract labor services such as: managing staffing needs relating to turnover and absenteeism, execute on labor standard requirements, and initiating temp conversions. Oversees employee disciplinary meetings, terminations, and investigations. Accurately maintain employee records within the HRIS system and employee personnel files. Create communications to employees on various topics such as: policy/procedure changes, benefit information, operational announcements, training opportunities, job openings, plant activities, employee relations, etc. suggestions, and program communications/updates to functional managers and plant leadership. Qualifications Bachelors Degree in Human Resources Management or related field preferred Professional Human Resources (PHR) certification or SHRM CP preferred 5+ years in human resource management, preferably in an automotive manufacturing facility Foster and maintain a team-oriented working environment that allows for individual differences and provides for individual growth. Ability to read and interpret documents such as safety rules, policies and procedure manuals and operating instructions. Advanced level in MS Office Suite (Outlook, Excel, Word, PowerPoint) Excellent communication skills - both written & oral Excellent organizational skills High level of attention to detail, ability to multitask Experience with ATS- Jobvite preferred Knowledge of HRIS functionality - Ceridian background preferred Knowledge of state/federal employment laws Additional Information Targeted Pay Range: $110K-$130K Expectations: Full-Time Onsite Role
    $110k-130k yearly 22h ago
  • Events Associate

    Oregon Symphony 3.8company rating

    Remote or Portland, OR job

    Join the Oregon Symphony Team as an Events Associate! Are you a highly organized, creative problem-solver who thrives in a fast-paced, event-driven environment? Do you enjoy building meaningful relationships while creating memorable experiences? If so, the Oregon Symphony has an exciting opportunity for you! The Oregon Symphony seeks a talented and resourceful Events Associate to support fundraising and donor engagement through a wide range of events-including the annual Gala. This role is crucial in designing and executing impactful experiences that steward and cultivate donors, sponsors, and in-kind partners, directly contributing to the Symphony's fundraising goals. To apply, you must submit a cover letter and resume to ********************** with the job title in the subject line. Position closes on January 7, 2026. Key Responsibilities: Event Strategy & Planning: Partner with the Director of Stewardship & Events to develop creative event concepts that support fundraising and stewardship goals. Event Execution & Logistics: Manage all event logistics, including planning, budgeting, vendor and volunteer coordination, setup, guest experience, program flow, and post-event follow-up. Oversee invitations, collateral, announcements, guest lists, RSVPs, and event tracking in Tessitura and Social Tables. Collaboration Across Teams: Work with internal departments to secure participation from conductors, musicians, guest artists, and board members; maintain alignment across organizational calendars and Asana tracking systems. Relationship Management: Build strong relationships with vendors, venues, and partners, and provide excellent customer service for donors and ticket buyers via phone, email, and in-person at events and concerts. Serve as liaison to the Gala Committee, supporting attendance and fundraising efforts. Fundraising Support: Drive ticket and table sales, secure sponsorships and in-kind donations, process credit card transactions, and manage event budgets and accounts payable. For a complete job description, please visit ****************** To apply, you must submit a cover letter and resume to ********************** with the job title in the subject line. Position closes on January 7, 2026. Qualifications: Minimum of 2 years of event management experience; nonprofit or fundraising experience a plus. Proficiency in MS Office; familiarity with Asana, Tessitura, and Social Tables preferred. Excellent written and verbal communication skills in English. Strong organizational and multitasking abilities. Availability for evening and weekend events; access to reliable transportation. Ability to lift and carry up to 25 lbs. We Offer: The chance to be part of a respected, mission-driven organization. A collaborative, team-oriented work environment where your contributions are valued. The opportunity to support and enhance the operations of a leading arts institution. Status and compensation: This is a full-time, exempt position currently following a hybrid-remote work model with 2-3 days per week in the office. Attendance at evening and weekend development events is required. Salary Range: $46k - $48k/year Benefits: Comprehensive benefits package including medical, dental, vision, long-term disability insurance, and a 403(b) retirement plan. How to Apply: If you're ready to bring your organizational skills and positive energy to the Oregon Symphony, we would love to hear from you. Please submit a cover letter and resume to ********************** with the job title in the subject line.
    $46k-48k yearly 2d ago
  • Alabama (remote) - Speech-language pathologist

    Presence 4.8company rating

    Remote or Tuscaloosa, AL job

    What you'll do Provide speech-language teletherapy Participate in IEP meetings Complete comprehensive case reports Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students About you Active state license as an SLP ASHA Certificate of Clinical Competence (CCC-SLP) 1 year of school-based experience including a Clinical Fellowship Year, or 2 years of total clinical experience including a Clinical Fellowship Year Schedule flexibility and interest in working across time zones Owns a reliable personal computer Working knowledge of technology, such as headphones and personal computers About Presence As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, we're meeting the needs and creating career options for clinicians today-wherever they are. Let's talk perks and benefits Flexible, remote scheduling No-cost continuing education courses and clinical workshops tailored to your professional development Access to the award-winning Presence platform, featuring curated session materials from top publishers like Highlights, SPARK Innovations and more An extensive virtual library of speech-language assessments including online versions of the CELF -5, GFTA-3, PPVT-4, EVT-3, CASL-2, and more Designated clinical guidance Cross-licensing support Just so you know All your information will be kept confidential according to Equal Employment Opportunity guidelines Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours Compensation is $40-55 per hour. Pay rate is determined based on experience and market conditions You'll be paid for both direct and indirect time (Example: Indirect includes specific documentation, attending IEP meetings, and more)
    $40-55 hourly 4d ago
  • Creative Production Associate Manager

    Fuse, LLC 3.9company rating

    Remote or Winooski, VT job

    Job Description Fuse is a full-service marketing agency based in Winooski, Vermont that creates authentic brand engagements for teens and young adults. Fuse specializes in planning and executing sports, sampling, campus, culture, and customer marketing programs. Named one of the Best Places to Work in Vermont, Fuse believes that life should be a balance of creating great work and making first chair on a powder day. We foster a creative environment that encourages people to share insights and inspiration. If this sounds like a lifestyle made for you, then Fuse wants to hear from you. Fuse specializes in sports, sampling campus, and lifestyle marketing. We work with top-tier brands to concept and execute impactful work that captivates and engages young audiences. We are looking for a talented Creative Production Associate Manager to join our team and help elevate our marketing efforts. Fuse offers a hybrid working environment. Fuse employees are welcome to work remotely 2 days per week (Wednesday and Friday) and work in the Winooski, Vermont headquarters on Mondays, Tuesdays, and Thursdays to collaborate with coworkers and clients. At this time we are only interviewing candidates based in or willing to relocate to Vermont within driving distance of the office. Job Summary: The person in this role is responsible for helping create innovative marketing materials that match youth-focused, music, fashion, and cultural marketing initiatives. This includes, but is not limited to, print designs, sourcing promotional items, mobile marketing vehicles, and items for events and trade shows. The Creative Production Associate Manager works with both internal and external clients as well as outside vendors involved in production. The candidate must have experience managing the production of marketing materials, working with both internal and external clients, and coordinating with outside vendors. The ability to juggle multiple ongoing projects is crucial in our fast-paced work environment. Duties and Responsibilities: Develop (and assist in developing) proposals and estimates for production items. This includes: Gathering project objectives and goals from the client Proficiency with creative services traffic management Developing or expanding on ideas for production of marketing materials (such as premium items, brochures, event items, vehicles, etc.) Generating ideas through brainstorming, meetings, research, or other methods Developing options and costs for marketing materials, including sourcing expenses from multiple vendors. Creating visual mockups of options Developing budgets and schedules for production Present professionally prepared and formatted production proposals and estimates to internal or external clients. Participate in project kick-off meetings and coordinate with group account staff, directors, New Business staff, Fuse partners, HR, Ops, and finance personnel. Additionally, lead the “production management” segment of each project kickoff meeting. Oversee the creation of client-approved marketing materials. Collaborate closely with production vendors and both in-house and external designers on all production and design projects that need production support. Provide timely and thorough project updates to your internal clients (Fuse managers, supervisors, and directors) and/or external clients through weekly status meetings, written weekly reports, and daily updates. Oversee budgets for all production projects and invoice project expenses and fees when applicable. Coordinate internal, client, and vendor meetings, including creating agendas and preparing follow-up notes (level of detail varies depending on meeting importance). Qualifications: Bachelor's Degree required, or equivalent combination of education and experience 2+ years of relevant Creative Services experience Intermediate knowledge of graphic design software such as Adobe Illustrator & Photoshop for mockup and logo placement use Sound understanding of general business and agency business practice Experience in youth and alternative sports marketing programs (preferred) Understanding of vendor processes for print, promotional, event items, and custom vehicle vendors. Demonstrated project file traffic management skills and experience Knowledge of printing processes Ability to identify and produce professional, error-free business documents and project reports, and assist staff in achieving this standard. Ability to manage organized and error-free project budgets Ability to negotiate beneficial contracts and other relationships Ability to multitask and prioritize work to successfully complete projects on time. Possesses verbal and written communication skills to convey complex project details to supervisors, associates, vendors, and clients. Experience interacting and communicating across business divisions within an organization is a plus The role requires the ability to work with minimal supervision on a weekly basis. Major business successes, challenges, and lessons learned, as well as difficulties and mistakes, should be reported to senior staff. The salary range for this role is $55k-$65k depending on relevant experience, plus a generous benefits package. Fuse benefits include: 75% Employer-Paid Medical/Dental/Vision insurance for employees & dependents Health Savings Account contribution Health care opt-out stipend in lieu of employer coverage Employer paid life/disability insurance 401(k) plan with employer contribution Paid parental leave Fitness, ski pass & cell phone stipends On-site skate ramp & recreation/fitness room Fuse gear closet including outdoor gear to borrow Dog friendly office Winter Wednesdays - work starts at noon! Summer Fridays 12 Paid Holidays 15 vacation days to start, plus personal and sick days and your birthday off! Paid volunteer hours Week-long company closure during the last week of the year Annual Company Ski/Ride Day Company happy hours, seasonal outings, and lots of fun Opportunity to engage in the local community via Fuse's company pillar committees: Fuse Culture Committee, Diversity, Equity & Inclusion Committee, and Environment & Sustainability Committee Fuse is proud to be an equal opportunity employer and is committed to attracting and retaining a diverse staff. We are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR t35h0Y12RE
    $55k-65k yearly 13d ago
  • Communications Assistant

    Mktg House 4.5company rating

    Grove City, OH job

    We are currently seeking a motivated and detail-oriented Communications Assistant to join our team and support our communications initiatives. As a Communications Assistant, you will play a vital role in supporting the development and execution of our communication strategies. You will assist in crafting messages that engage our audience, manage content across various platforms, and help maintain our brand voice. If you are passionate about communications and eager to grow in a fast-paced environment, we want to hear from you! Key Responsibilities: Assist in the creation and dissemination of internal and external communications, including press releases, newsletters, and social media posts. Support the planning and execution of events, campaigns, and promotional activities. Monitor and track media coverage and compile reports on communications effectiveness. Help manage and update content for the company website and social media channels. Collaborate with cross-functional teams to ensure consistent messaging and brand alignment. Respond to inquiries and engage with stakeholders through various communication channels. Perform additional administrative tasks as required to support the communications team. Qualifications: Previous experience in communications, marketing, or public relations is a plus. Strong written and verbal communication skills, with exceptional attention to detail. Proficiency in social media platforms and content management systems. Ability to work independently and collaboratively in a team environment. Strong organizational skills and the ability to manage multiple projects simultaneously.
    $22k-30k yearly est. 60d+ ago
  • District Manager

    Confidential Careers 4.2company rating

    Columbus, OH job

    We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development. JOB RESPONSIBILITIES: · Oversee the overall operations and sales performance of multiple retail locations within assigned area. · Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results. · Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives. · Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation. · Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment. · Ensure stores have proper inventory levels to support sales growth and to meet local market demand. · Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed. · Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. · Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements. · Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives. · Additional duties as assigned. PHYSICAL ASPECTS/WORK ENVIRONMENT: · Must be able to stand or walk for up to eight hours a day. · Frequent reaching and bending and twisting - below waist and above shoulders. · Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. · Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. · Ability to climb ladders, reach and bend. · Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas. · Use of a computer up to 60 % of the time throughout the day. · Frequent travel throughout assigned market; Ability to travel up to 75%. * Reasonable accommodations may be made to enable individuals to perform the essential functions. QUALIFICATIONS: · Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required · 5+ years progressive retail experience required · 5+ years in a leadership role (direct or indirect) · Prior managerial/supervisory experience preferred · High degree of proficiency MS Office Suite, Outlook & Internet applications · Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented · Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills · Strong verbal and written communication skills (including analysis, interpretation, & reasoning) · Solid understanding and application of mathematical concepts · Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients · Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. · Ability to work with and influence peers and senior management · Self-motivated with critical attention to detail, deadlines and reporting · Must have current driver's license
    $85k-147k yearly est. 22h ago
  • Editor-in-Chief (Physics, PhD)

    John Wiley & Sons 4.6company rating

    Remote job

    Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns. About the Role: We are seeking a highly motivated and detail-oriented Editor-in-Chief with a PhD in Physics to join our in-house editorial team, particularly for our growing Open Access flagship journal Advanced Physics Research. This is an exciting opportunity to contribute to the strategic development and editorial direction of our leading Advanced family of journals. You will play a key role in ensuring the quality, integrity, and impact of published content, while working closely with authors, reviewers, and fellow editors. How you will make an impact: Leverage your network, subject expertise, and market awareness to drive content acquisition and submissions growth across the physics portfolio. Strategically develop one or more journals from both scientific and publishing perspectives within the broader physics journals portfolio. Establish and maintain a strong network of scientists who serve as authors, peer reviewers, and editorial board members. Represent Wiley and the physics portfolio at conferences and through in-person and virtual outreach at universities and research institutes. Contribute to editorial evaluation, peer review, and decision-making for manuscripts submitted to several journals. Collaborate with your manager and colleagues to establish a team culture built on trust, respect, and high performance. What we are looking for: A PhD in Physics, with an excellent research background and strong understanding of current trends and developments in the field. Strong teamwork and communication skills, with a flexible and innovative approach to problem-solving and a focus on achieving outcomes. Ability to work collaboratively and achieve results through influence, relationship-building, and subject credibility. A self-motivated, diplomatic, and adaptable approach, with outstanding organisational and time-management skills and excellent command of English (written and verbal). A strong understanding of scientific publishing, including commissioning and the peer-review process. Prior publishing experience is highly desired. A keen interest in science communication and a strong desire to advocate for innovations in publishing and open research. Confidence in presenting and representing the journal portfolio at conferences and during institute visits, and willingness to travel. About Wiley: Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 0 USD to 0 USD#LI-JG2
    $81k-108k yearly est. Auto-Apply 18d ago
  • Large Language Model (LLM) Engineer

    Orchard 4.7company rating

    Remote or McLean, VA job

    Large Language Model (LLM) Engineer Remote, Work from Home US Citizen, with the ability to obtain and maintain up to Top-Secret Clearance (TS/SCI) @Orchard LLC is supporting a leader in AI/ML Software Development of products for the Federal Government operating at the unique intersection of advanced AI software development and vital national security missions. We are looking for an LLM Engineer to focus on multi-agent data integration products, ensuring they have minimal friction and maximum impact on government clients, including National Security and Intelligence Community missions. This is an opportunity to be part of inventing a whole new class of software products. Key Responsibilities: Suggest ways requirements can be met via search, machine learning, and other data science methods Decompose AI problems into solvable pieces and translate those solutions into code Prepare design specifications, conceptual diagrams, process flows, data models, prototypes, user interface designs, use cases, screen layouts, test plans, deployment plans, and system documentation Train and validate models and knowledge graphs, often in big data, distributed environments Perform model introspection to understand and explain model behaviors Integrate models into operational systems, including performing prompt engineering and domain-specific refinement, coordinating multiple agents, and optimizing performance Efficiently develop software capabilities using industry standards and repeatable processes, helping projects stay within budget and on schedule Review and test software for functionality and adherence to the design requirements, and document test results Determine the efficacy of your projects through repeatable, quantifiable means like industry-standard benchmarking Educate others on the capabilities of your projects via demonstrations, tutorials, or other means Work well within a team environment and communicate effectively with both technical and non-technical stakeholders Stay up to date with developments in the field and continually learn how to apply the latest relevant advancements Lead trade studies, analyses of alternatives, and assessments of existing systems Required Qualifications: Minimum of a bachelor's degree and 12 years of experience in a science or engineering field Minimum of 8 years of software development experience with Java, Python, and SQL Due to the nature of this position and the information that employees will be required to access, U.S. Citizenship is required. Must have deep understanding of how transformer models and latent spaces work, and techniques for manipulating both. Significant, demonstrable experience implementing retrieval augmented generation (RAG) and using various prompt engineering techniques, especially reflection, prompt chaining, reason and act (ReAct), and chain of thought Experience performing data engineering tasks using a platform like Oracle Cloud Infrastructure (OCI) Data Integration or Data Flows, Amazon Web Services (AWS) Glue, Informatica, Talend, or similar. Ability to describe the data assumptions and processing steps of common machine learning methods, and which methods are appropriate for a variety of use cases Deep understanding of transformer architectures and foundation model training and operations Expertise with ML libraries, like Scikit-learn, TensorFlow, PyTorch, LangGraph, and LlamaIndex Deep understanding of embedding techniques and prompting best practices Strong problem-solving skills Strong written and oral communication skills Able to work independently and self-identify tasks Ability to review and maintain existing code and applications Ability to research and evaluate new concepts and processes to improve performance Additional capabilities to make you stand out: Data Scientist background Ability to obtain and maintain a TS/SCI clearance Experience with Spark, Elasticsearch, Containers, and Kubernetes; or related vector/graph databases and distributed processing platforms Familiarity with deploying data and processing in commercial clouds like Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Google Cloud, and Microsoft Azure Familiarity with visualization tools like Qlik, Tableau, Plotly, Kibana, and Matplotlib Why Work for our Client? Join a dynamic, rapidly growing team at the forefront of AI and data integration. Work on innovative multi-agent solutions for critical government missions. Make a significant impact on how government agencies leverage data for decision-making and operational efficiency. Thrive in a collaborative, supportive work environment focused on innovation and customer success. Ready to Build What's Next? Compensation for the LLM Engineer is based on experience and qualifications. It is expected to be in the range between $150,000 and $200,000. Established in 2010, @Orchard LLC has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI. Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery. To learn more about our other exciting opportunities, visit our Jobs Page at ****** Orchard.com .
    $68k-92k yearly est. 60d+ ago
  • Survey Data Analyst

    Syracuse 4.0company rating

    Remote or Syracuse, NY job

    *Some remote work may be available This position provides support for the collection, reporting, and analysis of University guidebook and ranking surveys. The Survey Data Analyst will be responsible for keeping track of the timing and requirements for more than 30 external surveys that require the collection of data from offices across the University. The Survey Data Analyst will collate the collected data, validate the data, complete the required forms, and address any questions from internal partners and external agencies. The Survey Data Analyst will also brief senior IR staff on significant changes in data and methodologies. The Survey Data Analyst will also be responsible for tracking the results of the ranking surveys when they are published, maintaining an archive of ranking methodologies and results, and support in developing monthly briefings and deeper analyses of important rankings for senior University administrators. Responsibilities Intake external survey requests, review surveys for requested information, and resolve ambiguities about requested information. Work independently and with various University partners to gather required data and/or information. Validate submitted data for accuracy and consistency with previous reporting; work with campus partners to resolve or account for changes. Ensure the timely and accurate completion of institutional surveys with limited oversight. Surveys tend to be extensive and complex and are received throughout the year, with an average of 3 to 4 due each month. Identify opportunities to improve business processes related to the collection of data, propose improvements, and execute approved plans. Manage the administration of the Guidebook Database to ensure proper assignment and completion of survey questions. Review questions on an ongoing basis to assure conformity with respective surveys and add new questions as needed. Research and document published ranking results. Document methodologies and results in IR archive system. Understand changes in data and methodologies and assess their impact on ranking results to assist the University in achieving rankings goals. Communicate research results orally and in writing. Provide IR leadership with materials and initial analysis for monthly report on ranking results for senior administration Contribute to deeper analyses of high-value rankings results (e.g., US News Best Colleges, US News Best Graduate Programs) through research, data analysis, and document preparation
    $63k-78k yearly est. 60d+ ago
  • Billing Coordinator

    Media Works 3.8company rating

    Remote or Baltimore, MD job

    Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country. We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities. Essential Duties/Responsibilities: Checking media invoices for accuracy and submitting for payment within strict monthly deadlines Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members Communicate openly with account teams status of invoice packets Administrative responsibilities including answering phones and sorting and delivering mail and packages Other duties as assigned Experience, Education and Skills: Ability to prioritize and handle multiple tasks in a fast paced work environment Experience with Microsoft Office Tools with proficiency in Microsoft Excel Excellent written and verbal communication skills Ability to work independently and on a team Strong attention to detail and simple math skills Associates degree preferred but not required Experience in automotive billing or title processing a plus. Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter. Job Type: Full-time Salary: $20-23/hr Expected hours: 37.5 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home
    $20-23 hourly 60d+ ago
  • WordPress Support Developer

    WP Buffs 4.6company rating

    Remote or Washington, DC job

    WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system. Common tasks include: Managing support tickets Site edits within WordPress Plugin, theme and core updates Security optimizations Performance optimizations Down or broken sites Talking with hosting support teams Handling clients concerns or complaints You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process. Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified. Requirements Clear, friendly, error-free written English communication Attention to detail Ability to follow instructions Critical thinking and creative problem solving skills At least 2 years of professional experience with WordPress websites Reliable internet access Benefits Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability. Regular pay increases with seniority Flexible schedule Work from home or anywhere you want
    $22 hourly Auto-Apply 60d+ ago
  • Sales Account Manager

    FX Staffing 4.1company rating

    Hamilton, OH job

    We are seeking a highly motivated and experienced Key Account Manager to join our team to contribute to the continued success of the company. The ideal candidate will be responsible for managing key accounts, developing relations, and growing business opportunities within existing accounts. Position Responsibilities: Develop and maintain strategic relationships with C-level executives, directors, and onsite/location managers to drive sales at multiple levels within key accounts Visit key accounts on a quarterly basis to develop relations, understand customer needs, and identify opportunities for growth Communicate customer needs, feedback and potential new business development projects to the internal team Act as the customer advocate within the organization, ensuring that customer needs are met and exceeded Work closely with the sales team to communicate customer needs without quoting responsibility Develop and implement strategic account plans to achieve sales targets and goals Collaborate with cross-functional teams to ensure customer satisfaction and retention Monitor market trends, competitive activity, and industry develops to identify potential opportunities and threats Qualifications and Skills: Bachelor's degree required Five plus years of experience in key account management, sales, or business development within the manufacturing industry Strong communication and interpersonal skills Proven track record of developing and maintaining relationships with key accounts Ability to analyze data, identify trends, and develop strategic plans Excellent negation and presentation skills Ability to travel 50% of time
    $26k-42k yearly est. 4d ago
  • Controls System Engineer - Motion Solutions ***Remote position***

    Motion 4.3company rating

    Remote or Corona, CA job

    MFCP (Motion & Flow Control Products, Inc.) is the largest Parker Hannifin distributor and the premier unrivaled leader in motion and flow control solutions. We offer an expansive range of cutting-edge industrial systems and solutions designed to power the future of automation, hydraulics, pneumatics, aerospace, and beyond. Position Summary: This position is remote but candidate must be based in either the Vancouver, WA or Corona, CA area. Reporting to the Electrical Engineering Manager - Motion Solutions, the Controls Engineer will be responsible for design oversight, direction of hardware and systems associated to Motion Solutions systems projects. The position will require a strong working knowledge of system design including hydraulic, electrical, pneumatic, and mechanical hardware. Design will require the review and understanding of customer requirements and refine a design that will meet and exceed these requirements. The candidate must demonstrate the ability to manage a workload and the assigned tasks provided. Moderately complex support in all aspects of the projects, overseeing other engineers and designers' output, working in various environments is required. As a Controls Engineer one will need to interface daily with other System Engineers and Designers, Fabrication Personnel, Salespersons, and customers directly. This position will require strong working knowledge of the fabrication environment required to build electrical control panels, UL508A assembly, UL698A assembly, control solutions, and installations. Primary Duties: * Manage the flow of all assigned projects through quote, design, build, and test phases. * Engineering review (documents, BOM's, etc) and support for projects as needed (Our process requires every job be reviewed) * Coordinate and support project management of larger projects. * Face the customer for projects assigned by Engineering Manager. * Teaching aspects of the project to other engineers and technicians on the team * Interpret customer and salespersons supplied information to create scope of expectations/work definitions. * Assert diligent efforts to ask all the necessary questions which lead MFCP to a profitable engineered solution for the customer. * Generate designs and supporting documentation of a system that will meet and exceed the scope of work. * Interface with customers directly to support the design as well as continue to work towards the customer's complete satisfaction. * Utilize AutoCAD Electrical and Inventor to support the design and documentation of systems. * Interface with Vault to help maintain proper structure for each design and project. * Create, source, and/or consolidate all documentation needed to support the project (submittals). Basic Requirements: * Understanding of electrical components and their principles of operation. * UL508a and UL698a panel electrical schematic and panel layout design skills. * Excellent written & oral communication and strong relationship building skills required. * Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment. * Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with P21 a plus. * Strong AutoCAD Electrical & PLC/HMI Programming abilities. * 4 Year degree or equivalent work experience with solid business acumen. Individuals must complete training courses as required by the company to ensure they have proper product knowledge. * Develop a working knowledge of the industries we serve. * Individuals must be able to communicate and work well with customers, vendors, and company staff. * Individuals must possess the ability to read and interpret documents such as requests for quotations, purchase orders, quotations from vendors, drawings, catalog data, operating and maintenance instructions and process manuals. * Leads with emotional intelligence, understanding the value of active listening, strong communication and creating an open and collaborative work environment for employees. * Demonstrated ability to attract, develop and align top talent, with an understanding that aligned and engaged employees are a differentiator for success. * Must be over the age of 21, as driving might be required and have a valid driver's license and acceptable driving record, in accordance with company guidelines. Physical Demands and Work Environment: * Job requires occasionally lifting objects up to 35 pounds, bending to retrieve equipment, parts, hose reels, to perform pressure testing and to push, pull or slide heavy objects. Standing for long periods of time while cutting, crimping, blowing out, tagging, and plugging hoses. Frequent repetitive grasping, twisting, pushing, and pulling use of the hands. * Occasionally use hydraulic crimping equipment, saws, pressure testing stand, small power tools and various other hand tools. Some materials or processes used in hose production may generate odors. * Hose production is in a non-air-conditioned area of our facility which may experience high or low seasonal temperatures. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. * Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions of the job. Salary: $95k - $105k/year, depending on experience Benefits: * Competitive salary * Medical, Dental, Vision * 401(k) Investment Plan * Life Insurance * Paid Holidays * 3 Weeks Personal Time Off * Incentive Programs - Employee referral program * Earned Wage Access * Training and progressive development programs available Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks. The Fair Chance Act prohibits an employer from discriminating against anyone's conviction history before a job offer has been made. Candidates are subject to pre-employment criminal background, drug screen and possible DMV record review and along with reference checks. This Employer Participates in E-Verify.
    $95k-105k yearly 7d ago
  • Agency Account Strategist

    Precoa 4.1company rating

    Remote or Portland, OR job

    at @need Marketing Account StrategistBuild Strategic Partnerships That Drive Meaningful Growth Shape the future of funeral home marketing while building trusted relationships that matter. As an Agency Account Strategist, you'll be at the center of @need Marketing mission-guiding our funeral home partners to thrive through smart, effective marketing. This is a relationship-driven role where your consultative mindset, strategic thinking, and ability to turn insights into action will create real value. You'll work closely within our @need Marketing team to design marketing plans that align with each partner's goals and help them serve more families with compassion and clarity. What you'll do (and why you'll love doing it) Grow your influence, deepen your industry knowledge, and make a measurable difference. As the “eyes and ears of @need,” you'll help funeral homes grow while playing a vital role in the connection between @need Marketing and Precoa's preneed program. Lead strategic partnerships: Serve as the primary strategist and relationship builder for funeral home partners. Develop custom marketing plans that align with partner goals and drive @need and preneed growth. Execute and optimize campaigns: Coordinate with creative and traffic teams to deliver marketing projects on time and on brand. Analyze campaign performance across digital and traditional channels and provide actionable insights. Strengthen relationships and uncover opportunities. Host monthly reviews, maintain proactive communication, and spot new ways @need Marketing can add value and drive ongoing growth. What we offer you as part of our @need Marketing team Competitive salary based on experience Remote work 18 days PTO and 10 paid holidays annually 6+ weeks paid parental leave Health, Dental, and Vision benefits 401k, with company match $25,000 AD&D Policy and $25,000 Life Insurance Policy What will make you successful Internal applicants are encouraged to apply! A Bachelor's degree and 3+ years of experience in marketing, account strategy, or client services. Experience with digital and omnichannel marketing platforms (Google, Facebook, YouTube, etc.) Proactive, service-focused mindset and attention to detail Strategic thinking paired with analytical strength and a collaborative spirit The ability to travel as needed to partner locations Are you ready to create impact with intention? Apply today! For a full job description, please see the Dropbox link here. About @need Marketing Our structure and strategy allow us to do things a bit differently. With a rich history in the funeral profession and deep expertise in marketing, media, and creative strategy, @need Marketing is uniquely positioned to out-think and out-create other agencies in the space. We're a full-service agency supporting funeral homes' complete offline and online marketing needs. From buzzworthy public relations and show-stopping videos to data-driven campaigns and custom creative, we help funeral homes become the go-to provider in their communities. Learn more at atneedmarketing.com.
    $67k-89k yearly est. Auto-Apply 60d+ ago
  • Freelance Journalists Wanted: Bring Miami's Stories to Life

    The Miami Times 4.1company rating

    Remote or Miami, FL job

    Are you a skilled and reliable freelance journalist with a passion for hyperlocal reporting? The Miami Times and Biscayne Times are seeking talented freelance writers to contribute compelling, well-researched stories on an ongoing basis. About Us: • The Miami Times is South Florida's oldest and largest Black newspaper. Since 1923, it has been a trusted voice for the community, providing award-winning coverage of local news, arts, business, and social issues. With a multi-platform approach spanning print, digital, and social media channels, it provides in-depth, culturally sensitive reporting that empowers and enriches its community. • Biscayne Times is a smart, sophisticated monthly news magazine and website serving the Biscayne corridor's best neighborhoods, from Brickell to Broward, including all the waterfront communities. The publication features in-depth local reporting on politics, arts, dining, real estate, and community issues. Together, our publications provide essential coverage of Miami's evolving landscape, and we're looking for freelancers who can help us tell stories that matter. What We Need: We are actively seeking professional freelance writers to cover: ✅ Local government and civic affairs (Miami-Dade County, City of Miami, and municipalities north through Aventura and surrounding island communities) ✅ Community issues, advocacy, and policy developments ✅ Business, economic development, and real estate trends ✅ Arts, culture, and entertainment ✅ Investigative and enterprise reporting that uncovers overlooked angles ✅ Local events and human-interest stories Ideal Writers Have: ✔ Proven experience writing for newspapers, magazines, or established digital publications ✔ Strong research skills, including the ability to navigate public records and analyze data ✔ The ability to develop sources and establish credibility with key community stakeholders ✔ A track record of breaking stories that go beyond surface-level reporting ✔ Flexibility to write for different audiences, as The Miami Times and Biscayne Times serve distinct readerships ✔ Adherence to AP Style and journalistic ethics ✔ Basic photography skills are a plus for capturing visual elements to accompany stories Why Work With Us? • Consistent freelance assignments covering high-impact local stories • Editorial freedom to pitch and pursue meaningful reporting • Opportunities for in-depth investigative work • Competitive freelance rates based on story depth and complexity • A respected platform to showcase your journalism in one of the nation's most dynamic markets How to Apply: 📩 To be considered, please submit: ✔ A brief introduction about your reporting experience and areas of expertise ✔ Your resume ✔ 3-5 relevant writing samples Freelancers may work remotely but should be available for on-the-ground reporting as needed in Miami-Dade County.
    $35k-48k yearly est. 60d+ ago
  • Plant Manager

    Confidential Jobs 4.2company rating

    Sandusky, OH job

    We are currently seeking a Plant Manager for one of our locations. Responsibilities Oversee plant operations such as budget, production schedule and inventory Strive for zero accidents / incidents while achieving plant goals for DART rate. Drive year over improvement Manage and lead annual budget process at plant level Examine processes and design plans to effectively use available resources Manage, lead, and develop reporting staff Ensure that employees have the best possible working conditions, through the development of HS&E systems and policies to prevent unreasonable health and safety risks. Qualifications Bachelor's degree in Engineering or relevant field, Master degree preferred 10+ years of experience in field, with at least five years in as a Plant Manager Experience in plant management and manufacturing operations Strong communication, management and supervisory skills Previous experience in manufacturing environment required, preferably at a Tier 1 supplier
    $88k-135k yearly est. 1d ago
  • Future Opportunity

    Kalmbach 3.9company rating

    Upper Sandusky, OH job

    Job Description Future Opportunity Are you interested in a career with Kalmbach Feeds but do not see a position open that matches your background and experiences? No worries! Apply to this posting and we will keep your information on file for future opportunities! Future Careers may be in these areas: Sales Marketing Nutrition Finance/Accounting Purchasing Feed Plant Team Members Warehouse Customer Service/Administrative IT Maintenance Company Drivers - Class A CDL Mechanic Contract Carriers Internships Kalmbach Feeds specializes in providing custom nutritional products for all livestock, poultry, and companion species. Our feed is distributed in eight states. Kalmbach Feeds was founded in 1963 by Ruth and Milton Kalmbach and is headquartered in Upper Sandusky OH. The company has enjoyed steady growth and has never had a layoff. This growing operation has career opportunities for anyone interested in agriculture. All candidate information will be handled confidentially. Opportunities may or may not become available in the future. Only qualified candidates will be contacted. Pre-employment drug screen (hair and urine), physical, and criminal background checks required for all positions.
    $62k-104k yearly est. 27d ago

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