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Loan administrator skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical loan administrator skills. We ranked the top skills for loan administrators based on the percentage of resumes they appeared on. For example, 13.6% of loan administrator resumes contained customer service as a skill. Continue reading to find out what skills a loan administrator needs to be successful in the workplace.

15 loan administrator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how loan administrators use customer service:

Maintained strong working relationships with deal team comprised of Relationship Managers, Customer Service Representatives, Legal Counsels and Financial Controllers.
Assist lenders with providing superior customer service to existing customer by preparing, Renewals, Deferment and Modification.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how loan administrators use data entry:

Assisted project managers and accurately provided them with information needed to research issues and perform specialized data entry.
Process Loan Transactions *Data Entry *Filing *Customer Interaction *Correspondence *Accounts Payable Teller *Customer Interaction *Processing Transactions

3. Loan Administration

Here's how loan administrators use loan administration:

Evaluate loan administration checklists for accuracy and completeness to ensure adequate compliance prior to internal and external audits.
Authored, administered and completed a successful Request for Proposals to procure replacement Loan Administration software.

4. Loan Processing

Here's how loan administrators use loan processing:

Updated commercial loan system on status of documentation and exercised quality control of document review and loan processing.
Managed operations department including underwriting and credit analysis, loan processing and loan closing and documentation.

5. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how loan administrators use financial statements:

Analyze financial statements and pertinent information to determine credit worthiness of prospective and existing clients.
Prepared and reconciled yearly financial activity spreadsheets and financial statements for 50+ pension clients.

6. Due Diligence

Due diligence refers to the process of auditing, investigating, or reviewing done to confirm the authenticity of relevant facts. In addition to this, it also refers to the evaluation of a party's financial records to determine whether one should enter into a transaction with the said party or not.

Here's how loan administrators use due diligence:

Prepared loan documentation and reviewed due diligence material in accordance with credit policy and the individual credit approval.
Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral.

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7. Loan Portfolio

Here's how loan administrators use loan portfolio:

Prepared and reviewed all necessary monitoring reports for loan portfolio including Matured Loan Reports, Loan Review and Delinquency Reports.
Administered loan portfolios for both Timeshare and Land Developers including lot sales, foreclosures and facilitating closing real estate transactions.

8. Booking

Here's how loan administrators use booking:

Completed primary financial booking, initial loan class documentation accuracy, and initial loan funding.
Verified booking instructions given by initiating banking group.

9. Real Estate Loans

Here's how loan administrators use real estate loans:

Provided loan administrative support to Relationship Managers with their portfolio of commercial real estate loans.
Reviewed new and existing consumer, commercial, and residential real estate loans for compliance with regulatory and internal loan policy.

10. Bank Policies

Here's how loan administrators use bank policies:

Reviewed files received form underwriters to ensure proper documentation and compliance with Bank policies and regulatory guidelines.
Prepared commercial loan documentation in accordance with bank policies.

11. Commercial Loans

Here's how loan administrators use commercial loans:

Reviewed and verified collateral information of commercial loans to achieve the required volume.
Reviewed commercial loans to assure proper legal documentation was prepared and signed.

12. Loan Transactions

Here's how loan administrators use loan transactions:

Utilize knowledge of company policies, accurate processing of new/renewal loan transactions via direct, communication and negotiation with customers.
Assisted commercial loan customers with cash management, depository account and monthly commercial loan transactions.

13. Loan Payments

Here's how loan administrators use loan payments:

Communicated frequently with customers and provided detailed information relative to payoff statements, modifications, refinances, and loan payment histories.
Processed Retail/Mortgage Loan Applications*Maintained records system for monitoring insurance and loan collateral*Posted loan payments

14. Loan Packages

Here's how loan administrators use loan packages:

Ensured loan packages satisfied credit conditions and regulatory requirements in addition to being complete and comprehensive before money was disbursed.
Analyzed loan packages and verified all documentation & customer information supplied to ensure compliant funding of loan applications.

15. Loan System

Here's how loan administrators use loan system:

Updated commercial loan system on status of documentation and collateral.
Entered information daily to automated loan system.

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What skills help Loan Administrators find jobs?

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List of loan administrator skills to add to your resume

The most important skills for a loan administrator resume and required skills for a loan administrator to have include:

Customer Service
Data Entry
Loan Administration
Loan Processing
Financial Statements
Due Diligence
Loan Portfolio
Booking
Real Estate Loans
Bank Policies
Commercial Loans
Loan Transactions
Loan Payments
Loan Packages
Loan System
UCC
Origination

Lenders
Loan Approval
Construction Loans
Bank Secrecy Act
Loan Applications
SBA
Loan Closings
Loan Agreements
Escrow Accounts
OFAC
Credit Reports
Commercial Banking
Laser Pro
General Ledger
Interest Payments
Federal Regulations
Payment Processing

Business Administration
Commitment Letters
Anti-Money Laundering
Escrow Analysis
Tax Returns
Customer Inquiries
Libor
Loan Advances
Credit Agreements
Wire Transfers
Construction Draws
ACH
Environmental Reports
Primary Liaison
Mortgage Loans

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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