Loan adviser job description

Sr. Loan Advisor - NM & AZ (Albuquerque, Santa Fe and Los Cruces, NM; Phoenix, AZ)

Location
Work From Home United States

Job Summary
Proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. Interview new and existing customers to determine their loan needs and advise those customers of appropriate products, terms, and pricing while gathering any additional required data. Generate complete mortgage applications, ensure appropriate procedures and policies are followed, while meeting sales goals and objectives.

Job Responsibilities:
Originate mortgage loans that meet Flagstar bank credit and underwriting requirements. Perform all origination tasks in accordance with industry and regulatory guidelines and requirements. Achieve sales and referral goals by developing a one-of-a-kind customer experience. Refer clients to other Flagstar business partners so that they may explore obtaining additional financial products and services that Flagstar offers (i.e. retail banking products, investments, commercial services). Market to and manage referral relationships. Referral relationships include realtors, builders, professional and personal contacts. Participate in in business related development opportunities community efforts to promote home ownership. Proactively seek ways to develop and expand customer relationships in order to achieve branch and personal goals.Provide status updates and assist processing with the collection of any trailing borrow documentation needed to complete loan processing and closing.Attend Flagstar required production meetings. Attend/complete all Flagstar and industry required training. Actively participate in opportunities to expand knowledge, influencing and interpersonal skills.Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.

Job Requirements:
2+ years of demonstrated networking and/or referral sales experience. Experience in a self-generated/self-sourced sales environment strongly preferred.Mortgage industry experience strongly preferred Exceptional customer service skills Excellent verbal and written communication skills Demonstrates poise, tact and professionalism Strong organizational skills with attention to detail Ability to work with minimal supervision Strong computer skills including experience with MS application Ability to work flexible and varying work schedules Travel 50% to 75%

Flagstar Bank is hiring loan officers in the following locations:
Albuquerque, NMSanta Fe, NMLas Cruces, NM

Internal Use Only - Job Bank M-Hourly

The Mortgage Loan Advisor will be responsible for soliciting residential mortgages from various sources including realtors, builders, financial professionals, past customers and other non-traditional sources. The Mortgage Loan Advisor will produce high quality loans which meet investor guidelines while providing excellent customer service, and will meet minimum production goals set forth by the company and/or Branch Manager. This position may not require specific office hours, although regular attendance at company meetings and a full-time schedule should be required.
Responsibilities:

•Develop sales prospects by conducting field sales calls and visits to referral sources and prospective customers outside of HHL offices
•Build relationships with referral sources through multiple avenues including conducting “lunch and learns” educating Realtors on mortgage products available, attending open houses to generate referral business, attending networking events, tradeshows, speaking, etc.
•Keep informed of trends, changes and developments in the local real estate market
•Coordinate customer interaction and interface with all parties involved on each individual loan that is originated from application to closing including but not limited to: counseling and pre-qualifying potential home buyers, taking complete and accurate applications, obtaining credit information, and supporting documents, working with customers and prospective customers, loan product vendors and referral sources by telephone, email and mail, meeting with customers, prospective customers and referral sources, checking and updating data bases of loan products and referral sources and preparing marketing and promotional materials
•Attend closings to ensure excellent customer service and generate referral business
•Follow through on all professional conditions and education requirements for licensure
•Participate in branch/headquarter meetings that require attendance

Skills, Abilities and Experience Required:
•NMLS License
•At least 2 years of outside sales experience in the mortgage industry, including established contacts/relationships with the purchase market.
•Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.
•Information research, analysis, and evaluation skills.
•Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community.
•Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.