To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.
Responsibilities
Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)
Determine and advise members on approved loan conditions and documentation requirements
Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)
Maintain contact with the member, Realtor and/or seller during the entire loan process
Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations
Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)
Request and obtain documentation needed and forward to Mortgage Processor
Respond to inquiries about mortgage applications, processing status, problems and concerns
Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events
Take first mortgage loan applications via face-to-face interview, mail and telephone
Resolve or arrange for resolution of operational/processing issues, inquiries and complaints
Respond to inquiries and resolve any issues concerning the processing of applications
Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required
Perform other duties as assigned
Qualifications
Ability to work effectively and efficiently with automated systems
Familiarity with accounting, credit, and/or lending principles and techniques
Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution
Exposure to lending application and approval process
Familiarity with mortgage lending concepts and principles
Familiarity with banking/financial industry standards and practices
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Effective database and presentation software skills
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty
Effective skill in comprehending, analyzing, applying and communicating complex written legal documents
Effective skill speaking and/or presenting in front of groups in a professional setting
Effective word processing and spreadsheet software skills
Desired Qualification(s)
Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems
Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations
Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs
Hours: Monday - Friday, 8:30AM - 5:00PM
Locations: 5455 Rings Road Dublin, Oh 43017
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$43k-57k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Loan Officer
Lower 4.1
Columbus, OH
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
As a Loan Officer, you'll play a pivotal role in helping customers navigate their home financing journey. You'll connect with potential clients, uncover their needs, and provide expert guidance on loan options-all while enjoying unlimited earning potential and a fast-paced, rewarding career.
Why You'll Love This Role:
Uncapped Commission - The more you close, the more you earn!
Plenty of Warm Leads - Focus on selling, not prospecting.
Industry-Leading Technology - Tools that simplify and streamline your workflow.
Rapid Career Growth - Clear promotion paths as we continue expanding.
Support & Training - Ongoing mentorship and weekly coaching sessions.
What You'll Do:
Engage and build relationships with potential clients
Provide expert guidance on loan options tailored to client needs
Analyze financial data to identify the best financing solutions
Present loan programs that align with company and regulatory standards
Help customers achieve their homeownership dreams
Who You Are:
A persuasive communicator with a sales-driven mindset
Energetic, competitive, and motivated by financial success
Skilled at building rapport and uncovering customer needs
A fast learner who thrives in a high-performance environment
Rotational Program:
Complete a comprehensive 3-month, fully paid training program to gain hands-on experience
Prepare for and pass your NMLS exam to become licensed
Transition into the Loan Advisor role, where you'll start working with clients, closing loans, and earning commission
This is your chance to launch a lucrative career in the mortgage industry with a locally and nationally recognized best place to work that values promotion from within. Are you ready to join us and start changing lives? Apply today!
What You'll Get:
Competitive compensation plan
Extended benefit offerings, including medical/dental/vision, paid holidays, paid time off, parental leave, life insurance, short- and long-term disability, and 401K with company match
Corporate wellness program
Discount on home mortgage refinances or purchases
Where You'll Work:
You'll join us on-site at our Columbus, Ohio, headquarters at 711 N High Street in the heart of the Shorth North district.
Compensation:
Enjoy a competitive commission-based structure with potential annual earnings ranging from $75,000 to $200,000.
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
$47k-65k yearly est. Auto-Apply 60d+ ago
Loan Origination Specialist IV
Jpmorgan Chase 4.8
Columbus, OH
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
**Job responsibilities**
+ Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
+ Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
+ Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
+ Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
+ Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
**Required qualifications, capabilities, and skills**
+ Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
+ Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
+ Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
+ Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
+ Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
**Preferred qualifications, capabilities, and skills**
+ Experience in creating legal documents (guaranties, security agreements, leases, notes, etc.) for client execution.
+ Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
+ Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
+ Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
+ Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
+ Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
Same Posting Description for Internal and External Candidates
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$74k-120k yearly est. 25d ago
Finance & Loan Assistant, Extended Close: November 14, 2025
United Church of Christ, National 3.3
Cleveland, OH
The Church Building and Loan Fund (CBLF) is a $70M fund affiliated with the United Church of Christ that has been partnering with churches who own and want to own real estate for over 170 years. Recently, CBLF created Amistad Redevelopment Corporation (ARC), a wholly-owned subsidiary Community Development Financial Institution (CDFI), to help attract additional funding and provide technical assistance to help churches repurpose excess property for mission-oriented real estate uses, including affordable housing, early childhood education, healthcare and community facilities.
The general purpose of this position is to provide excellent customer service internally and externally by assisting with loan servicing, accounts payable and receivable functions; assisting with audit workpaper preparation; and by assisting borrowers with submitting applications and due diligence for new loans. This position will work under the guidance of the Controller and Senior Lending Officer.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Strong background in accounts payable, accounts receivable and processing/recording business and financial transactions
Ability to assist in maintaining accurate financial and loan records
Post receipts, disbursements and other transactions to ensure integrity of controls and timely and accurate completion of monthly account reconciliations.
Working knowledge of, and/or previous experience in commercial mortgage banking and loan servicing procedures.
Ability to review and track commercial loan documents (follow-up to assure all original documents [promissory note, deed of trust, final ALTA policy, hazard insurance] are received) and uploaded to Network.
Strong organizational skills with an ability to organize invoices, payments, loan records and monitor accounts to maintain accurate financial records
Extensive experience and proficiency in all computer applications including MS Excel, Word, Outlook, Adobe, Loan Processing software and other Web-based programs. Experience with NetSuite is highly desirable.
Maintain servicing of new loans on mortgage accounting software for the life of loan (posting payments, disbursements, and managing the process for updating account records).
An ability to develop an understanding of the nuances of church building loans (vs commercial loans made by traditional banks and other lenders); the products and services tailored to church borrowers and the needs, challenges, and opportunities in the field of church-owned real estate.
Ability to relate and clearly communicate with operating management, financial staff and other departments.
$25k-37k yearly est. 60d+ ago
Junior Loan Officer
Go Mortgage
Columbus, OH
FLSA Status: Non - Exempt
Employment Type: Regular Corp.
FT/PT Status: Full-Time
About Us: Go Mortgage is a nationally licensed, independent mortgage banking company operating in 46 states. We specialize in purchase, refinance, and construction loans and are committed to providing exceptional service to our clients through innovation, technology, and human connection.
We are seeking a dynamic, motivated Client Service Representative (CSR) to join our growing team. The ideal candidate will provide critical front-line support for our loan officers by managing inbound and outbound client communications, qualifying new leads, nurturing existing prospects, and ensuring a seamless customer experience throughout the mortgage application process. Key Responsibilities:
Outbound Sales Engagement:
Make 100+ outbound sales calls per day to prospective borrowers who have submitted online lead forms.
Re-engage past leads and follow up with aged or inactive contacts to uncover renewed interest.
Schedule appointments and live transfers to licensed loan officers when applicable.
Inbound Sales Support:
Handle overflow inbound calls from prospective clients responding to direct mail or digital marketing campaigns.
Answer client questions about mortgage products (purchase, refinance, and construction) and direct them appropriately in the sales funnel.
Lead & CRM Management:
Input and update lead data and borrower information into the CRM system in real time.
Collect missing borrower information necessary for a complete mortgage application (e.g., income, employment, credit details).
Qualify or disqualify prospects based on initial screening criteria.
Organize and schedule follow-up tasks and callbacks for seasoned loan officers.
Application & Pipeline Support (Loan Officer Assistant Duties):
Assistloan officers with documentation requests, file preparation, and applicant follow-ups.
Monitor application pipeline and ensure timely client communications during pre-approval and processing phases.
Serve as a liaison between borrowers and loan officers to support a smooth and efficient loan experience.
Assist in meeting deadlines for application submissions and disclosures.
Client Experience:
Deliver an excellent first impression and build rapport with clients during initial interactions.
Serve as a consistent point of contact during the early stages of the loan process.
Uphold professionalism and empathy during all client communications.
Why Join Go Mortgage?
As a Client Service Representative at Go Mortgage, you'll help shape the future of home lending while building meaningful connections with borrowers across the country. This role is a launchpad to becoming a successful Mortgage Loan Officer. You'll gain firsthand exposure to every stage of the mortgage process while working in a supportive, energetic, learning and coaching environment where your drive and ambition are recognized and rewarded.
$30k-40k yearly est. Auto-Apply 60d+ ago
Loan Origination Specialist IV
JPMC
Columbus, OH
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
Job responsibilities
Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
Required qualifications, capabilities, and skills
Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
Preferred qualifications, capabilities, and skills
Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
$29k-61k yearly est. Auto-Apply 60d+ ago
Commercial Loan Assistant
Sb Financial Group, Inc. 4.0
Sylvania, OH
State Bank, a growing community bank, has an immediate opening for a Full Time Commercial LoanAssistant. This position is responsible for working in tandem with our commercial lending officers to efficiently and accurately process commercial loans, including gathering financial statements and required documents, customer service, and preparing loan files. Banking experience directly related to commercial loanassisting and/or processing is required. Possible locations include Defiance, Sylvania, Findlay, Bowling Green, or Fort Wayne.
We offer an extensive benefits package including: competitive compensation, paid holidays, paid time off, retirement savings plans including 401(k) match, medical/dental/vision, company-paid life and AD&D insurance, paid time off, company-paid short and long term disability insurance, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply today and see why State Bank is a great place to work!
Equal Opportunity Employer
$30k-35k yearly est. Auto-Apply 60d+ ago
Residential & Consumer Loan Officer
First Citizens National Bank of Upper Sandusky 3.8
Upper Sandusky, OH
Purpose:
Responsible to originate and close residential real estate and consumer loans, participate in business development activities, and assist customers and bank staff with lending/deposit information. Responsible for initiating outside business calling efforts and cross selling all bank products.
Essential Functions:
Promotes loan growth through public contact, developing relationships with centers of influence, new and current realtors, builders and borrowers to promote continuous business.
Interviews loan applicants and takes applications to understand financial needs and make appropriate recommendations. Explains products, programs, loan processes, settlement procedures and set customer expectations. Collects information to underwrite the application and evaluate with expertise. Understands and reviews loan closing documents prior to closing to ensure accuracy. Ensures proper approval prior to establishing loan closing.
Primary types of loans offered: in-house and secondary market residential real estate loans, home equity loans, home equity lines of credit, installment loans, and cash reserve loans.
Provides exceptional customer service before, during and after the loan process.
Communicates and works well with Credit and Loan Processing teams
Actively participates in community organizations/projects and represents the Bank positively at these events.
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the banks compliance with all regulatory requirements, e.g. Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability,) CRA and Regulation DD, Loan Policy or other policies pertaining to your position.
Establishes a strong FCNB presence in the market.
Manages personal pipeline to ensure service standards and financial goals are met.
Ensures the credit quality of loans to minimize losses. May be responsible for collections activity within own portfolio, including contacting delinquent customers.
Learns various borrowing programs and processes to stay current with changes and new products.
Develops and maintains knowledge of data relating to the financial industry, economy, market conditions, rates, vendors, and competition.
Complies with all applicable federal and state compliance guidelines relative to the position.
OTHERS:
Note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
REQUIREMENTS:
Prefer minimum four year college degree with emphasis in business or finance or comparable lending/job experience.; knowledge of loan products; knowledge of loan application process; cross-sells referral programs, willingness to participate in additional job-related courses and seminars; Excellent customer service and sales skills. Strong analytical and organizations skills. Strong written and verbal communication skills. Must have (or be willing/able to quickly obtain) NMLS registration.
Wages are commensurate with experience and a complete benefits package is providing including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan dept repayment; paid time off; 401(k); health, dental, vision insurance; and more.
This job posting does not list all the duties of the job. This job posting may be revised at any time. This job posting is not to be implied as a contract for employment for any length of time and will not change the employee's at will relationship. Either the employer or the employee may terminate employment at any time. First Citizens National Bank is an Equal Opportunity Employer -D/V.
$72k-91k yearly est. 60d+ ago
Jr. Loan Officer
Crosscountry Mortgage 4.1
Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
As the Cleveland OH branch of CCM, we help local families secure affordable homeownership by providing personalized guidance, clear communication, and a wide range of loan programs tailored to fit your goals.
We're seeking driven, strategic, and results-oriented professionals who thrive in high volume environments and are motivated by earning potential. If you're ready to be rewarded for your results and join a team that values excellence, apply now and let your ambition pay off.
What We Offer:
Competitive commission structure.
Clear growth path.
Ongoing training and mentorship from industry veterans.
Recognition programs and performance incentives.
Position Overview:
CrossCountry Mortgage's Customer Service Representative role is an entry level opportunity to begin a career in the mortgage industry. This role provides the essential tools and foundation to ensure career success and maintain the utmost level of customer satisfaction.
Job Responsibilities:
Build lasting relationships with high-value clients across the mortgage industry.
Take inbound leads via corporate phone system.
Gather basic customer information and identify customer needs.
Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system.
Utilize corporate training methods and tactics in converting potential prospects to CCM customers.
Leverage cutting-edge tools and data to optimize your outreach and conversion.
Schedule initial appointments as well as maintaining database to ensure customer service expectations are met.
Appropriately classify and distinguish each lead contacted.
Manage high volume of incoming phone calls.
Apply training to live interactions with CCM clients both internally and externally.
Collaborate with a high-performance team to exceed revenue targets.
Qualifications and Skills:
High School Diploma or equivalent.
1+ years of experience as a telemarketer or similar sales/customer service role.
Skill in exceeding sales quotas in a competitive environment.
Familiarity with CRM systems and data-driven sales strategies.
Excellent communication and customer service skills.
Excellent prioritization and time management skills.
Excellent consultative selling skills.
Proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook).
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
$39k-53k yearly est. Auto-Apply 60d+ ago
Mortgage Loan Officer
Nexgoal
Cleveland, OH
About NexGoal: NexGoal is a corporate recruiting firm that places high-quality, competitive, and driven former athletes in careers with our corporate clients. Our Client's Company Profile: Our client is a nationwide mortgage company covering 45 states. Their success is based on their core value--treat people the way you would want to be treated. They set themselves apart from their competitors by offering constant underwriting and sales support and truly listening to employee concerns.
Position Summary: The Mortgage Loan Officer will use their skills to present and sell beneficial financial solutions to clients all over the nation.
Responsibilities:
Overcome client's objections and offer advice and solutions on how to handle their mortgages better
Collect financial data to ensure quality recommendations for loan products
Serve as the 'go-to' resource for borrowers in seeing out their financial goals
Self-source valuable leads for new clientele
Qualifications:
MLS license absolutely required (must be able to provide proof)
No experience required--a great opportunity for new MLOs!
Able to remain competitive and coachable in a fast-paced environment
Must be able to work in a team and independently
Excellent written and verbal communication skills
A willingness to work on-site--a hybrid schedule is possible down the road
Note: By submitting your application, you agree to be automatically subscribed to NexGoal's e-newsletter, providing weekly Career Advice articles and Job Board updates. NexGoal will not share your email address with any third parties. You will be free to unsubscribe at any time.
At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness.
Role Summary
We are looking for an experienced loan administrator to join our team at our Cincinnati Mortgage Loan Office (6200 Muhlhauser Rd., West Chester, OH 45069). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning.
Responsibilities
Take equity line/loan and/or mortgage applications
Carry a pipeline of loans application through closing
Assist customers with banking questions related to our full-service branches
Ability to work in all areas of the branch
Requirements
Excellent customer service skills
Excellent written and verbal communication skills
Retail financial experience or loan processing experience preferred
Demonstrated ability to work independently while contributing to a team environment
1st Mortgage loan experience a plus
High School Diploma or GED.
Third Federal Perks & Benefits
Competitive compensation packages
Medical, dental, vision, and more
401k match
11 Bank Holidays + vacation/sick time
Stock Ownership Allocation
Exceptional culture and value system
Strong work/life balance
Growth opportunities
Mortgage Discount Program
Education Reimbursement Program
Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors.
Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20-26 hourly 8d ago
General Dentist - $50,000 Student Loan Repayment Assistance
Aspen Dental 4.0
Ohio
**Job Requirements** This opening is for an Associate Dentist for our **Canton and Akron, OH** offices. At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive in your dental career. Let us handle your business and administrative tasks, so you can focus on what you do best: providing exceptional patient care.
**Job Type:** Full-time
**Salary:**
$180000 - $215000 / Year
**Location-Specific Offers:**
+ **Student Loan Repayment Assistance - $50000**
**At Aspen Dental, we put You 1st. We offer:**
+ An income potential that's twice as high as the average private practice*
+ Full-time, part-time, and flexible scheduling to suit your lifestyle and career goals**
+ Unlimited access to free continuing education (live and online) to keep your skills and knowledge up to date
+ The opportunity to own your practice through the Practice Ownership Program
+ A cutting-edge surgical training center to expand your scope of practice
+ A fun and supportive culture that encourages collaboration and innovation
+ A generous benefits package that includes paid time off, health, vision, and 401(k) savings plan (including full benefits for part-time roles)
+ Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more
*Source: ADA Health Policy Institute 2017 Survey of Dental Practice.
**May vary by independently owned and operated Aspen Dental location.
**You'll achieve success by:**
+ Working with a patient-centric team that respects your clinical judgment and leadership
+ Assuming excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism
+ Conducting comprehensive full mouth exams and diagnosing dental conditions
+ Offering treatment planning options and discussing them with patients
+ Providing high-quality clinical treatments with excellence and efficiency
+ Keeping abreast of new developments in dentistry through continued education and professional development
+ Networking with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community
**Qualifications:**
+ Must be a DDS or DMD from an accredited school
Be part of a revolutionary dental team reshaping the industry's landscape. As an Aspen Dental Dentist, you'll enjoy the freedom and flexibility to own your practice, backed by the support and resources of a nationwide network of experts. Access the latest technology, top-tier training, and immerse yourself in a rewarding and fun culture. Together, we're making dentistry better for everyone.
_Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. _
_ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
$30k-35k yearly est. 60d+ ago
Commercial Loan Documentation Specialist
Us Tech Solutions 4.4
Brooklyn, OH
(2 days in office required at Brooklyn, OH 44144 or Amherst, NY 14226)** **Duration: 4 months contract (with possible extension)** **Job Brief:** Responsible for creating and reviewing commercial loan documentation, ensuring data accuracy, mitigating risk, and adhering to compliance and legal regulations. This role also involves multitasking in a fast-paced environment.
**Job Responsibilities:**
+ Working knowledge of business requirements of clients and loan related transactions and other related applicable products in a high-volume environment.
+ Basic to Intermediate understanding of role specific systems utilized which requires strong data integrity and attention to detail.
+ Independently manage assigned work with limited oversight from manager; aid others as time permits.
+ Prepares internal Laser Pro Lending (LPL) documents and facilitates Quality Verification once proficient on all document package types.
**Essential Job Functions:**
+ Prepare and review Commercial Loan Documentation for several different lines of business
+ Ensure accuracy of data throughout documentation
+ Multitasks in an environment with competing priorities
+ Mitigate risk by ensuring all regulatory and compliance is adhered to while preparing documentation packages
**Qualifications:**
**_Top 3 things manager must see on resume and must have_**
+ Commercial Lending Experience and Knowledge
+ Laser Pro Experience
+ Quick learner who has great time management skills
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-39k yearly est. 9d ago
Consumer Loan Specialist
Mariner Finance 4.1
Toledo, OH
.
$21k-48k yearly est. 4d ago
Junior Processor
Nations Lending 3.8
Independence, OH
Nations Lending Corporation is one of the fastest-growing mortgage lenders in the US. We're headquartered in the Cleveland, Ohio area and licensed to lend in all 50 states. With more than 90 branches, we employ more than 1,000 talented people. We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of "home loans. made human." an integral part of our company culture. We want you to Join The Nation!
The Junior Processor's main role is to assist the Loan Processor on all assigned tasks. The Junior Processor is to assist the Senior Processor with loan documents, credit documents, third party verifications, follow up of verifications, and set up of loan files for processing.
Essential Functions:
* AssistLoan Processors in processing mortgage loans.
* Effectively communicate with borrowers/co-borrowers on requested outstanding documents.
* Assist with sending out required disclosures.
* Review credit reports, income, and asset documents to ensure all initial calculations are correct.
* Order updated payoffs.
* Schedule signing appointments with borrowers/co-borrowers.
* Process Employment Verification.
* Effectively and accurately assist with processing FHA, VA, and conventional loans.
Qualifications and Education Requirements:
* Minimum 2 years' mortgage originating experience with demonstrated success
* Must be 18 years of age or older in order to begin origination loans
* High School diploma or GED
* Financial stability
* Follow loan protocols
* Computer efficiency
* Loan operation system efficiency
Preferred Skills:
* Financial intellect as well as fundamental understanding of a mortgage application
* Great communication skills and time management skills with the ability to prioritize and perform multiple tasks simultaneously
* Encompass 360
* Ability to analyze and comprehend complex financial data and provide financial alternatives
* Experience with Microsoft Office and Loan Application software
* Strong experience with FHA conventional, and VA loans
* Experience with re-fi transactions
* Strong leadership and attention to detail
Nations Lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression). Improper interference with the ability of Nations Lending employees to perform their expected job duties is absolutely not tolerated. Nations Lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the Company.
$26k-33k yearly est. Auto-Apply 30d ago
Mortgage Closer- Seasonal
Park National Bank 3.8
Newark, OH
This role is seasonal- Summer 2026. * Not eligible for sponsorship* RESPONSIBILITIES * Provide administrative assistance to the mortgage loan originators and staff * Validate data is correct and accurate in the mortgage origination system * Ensures that files are prepared with proper vesting, dates and other relevant data
* Communicate with and provide closing documents to closing agents with service levels standards
* Produce documentation with minimal errors
* Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
* Deliver a consistent, high level of service within our Serving More standards
* Other duties as assigned
COMPETENCIES
* Interpersonal/Customer Service Skills
* Written and Verbal Communication
* Ability to understand and follow directions
* Adaptable to change
* Basic Computer Skills
* Organizational Skills/Detail Oriented
* Able to Multi-Task or Juggle Priorities
* Leadership/Management Skills
SCHEDULE
This position is hourly and could be full time, generally 40 hours, or part time around 20 hours.
This position is a hybrid role requiring scheduled onsite hours in Newark, Ohio.
$30k-35k yearly est. 44d ago
Residential Loan Processor
Ohio Valley Bank 4.2
Gallipolis, OH
The Mortgage Loan Processor is responsible for processing residential mortgage loans from application through closing. This
role supports in-house loan products, Freddie Mac loans, and Home Equity Lines of Credit (HELOCs). The processor ensures
accurate documentation, timely ordering and tracking of third-party services, and consistent communication with borrowers,
lenders, underwriters, attorneys, and title companies to achieve efficient and compliant loan closings.
Qualifications
Strong knowledge of mortgage loan processing, including internal bank policy, Freddie Mac guidelines, and HELOC
requirements.
Understanding of mortgage regulations, disclosures, and compliance standards.
Excellent organizational skills with the ability to manage multiple loan files simultaneously.
High attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency with loan origination systems and standard office software.
This position requires flexibility to adapt to changing priorities, workload demands, and business needs.
The Loan Processor must demonstrate strong problem-solving skills to identify issues, analyze documentation, and resolve
loan conditions efficiently.
This role requires the ability to apply logical reasoning to interpret underwriting guidelines, assess documentation, and
determine appropriate next steps.
The role requires strong teamwork skills to collaborate with lenders, underwriters, attorneys, and support staff to ensure
timely and accurate loan processing.
$29k-36k yearly est. 6d ago
Loan Origination Specialist IV
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210694442 JobSchedule: Full time JobShift: : Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
Job responsibilities
* Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
* Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
* Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
* Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
* Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
Required qualifications, capabilities, and skills
* Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
* Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
* Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
* Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
* Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
Preferred qualifications, capabilities, and skills
* Experience in creating legal documents (guaranties, security agreements, leases, notes, etc.) for client execution.
* Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
* Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
* Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
* Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
* Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
Same Posting Description for Internal and External Candidates
$74k-120k yearly est. Auto-Apply 26d ago
Loan Origination Specialist IV
JPMC
Columbus, OH
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
Job responsibilities
Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
Required qualifications, capabilities, and skills
Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
Preferred qualifications, capabilities, and skills
Experience in creating legal documents (guaranties, security agreements, leases, notes, etc.) for client execution.
Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
Same Posting Description for Internal and External Candidates
$29k-61k yearly est. Auto-Apply 27d ago
Junior Processor
Nations Lending 3.8
Independence, OH
Nations Lending Corporation™ is one of the fastest-growing mortgage lenders in the US. We're headquartered in the Cleveland, Ohio area and licensed to lend in all 50 states. With more than 90 branches, we employ more than 1,000 talented people.
We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of "home loans. made human.™" an integral part of our company culture. We want you to Join The Nation!
The Junior Processor's main role is to assist the Loan Processor on all assigned tasks. The Junior Processor is to assist the Senior Processor with loan documents, credit documents, third party verifications, follow up of verifications, and set up of loan files for processing.
Essential Functions:
AssistLoan Processors in processing mortgage loans.
Effectively communicate with borrowers/co-borrowers on requested outstanding documents.
Assist with sending out required disclosures.
Review credit reports, income, and asset documents to ensure all initial calculations are correct.
Order updated payoffs.
Schedule signing appointments with borrowers/co-borrowers.
Process Employment Verification.
Effectively and accurately assist with processing FHA, VA, and conventional loans.
Qualifications and Education Requirements:
Minimum 2 years' mortgage originating experience with demonstrated success
Must be 18 years of age or older in order to begin origination loans
High School diploma or GED
Financial stability
Follow loan protocols
Computer efficiency
Loan operation system efficiency
Preferred Skills:
Financial intellect as well as fundamental understanding of a mortgage application
Great communication skills and time management skills with the ability to prioritize and perform multiple tasks simultaneously
Encompass 360
Ability to analyze and comprehend complex financial data and provide financial alternatives
Experience with Microsoft Office and Loan Application software
Strong experience with FHA conventional, and VA loans
Experience with re-fi transactions
Strong leadership and attention to detail
Nations Lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression). Improper interference with the ability of Nations Lending employees to perform their expected job duties is absolutely not tolerated. Nations Lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the Company.