Loan consultant job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES / RESPONSIBILITIES

* Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
* Process payments, distributions, and make recommendations regarding loan approvals.
* Approve loans up to established lending limits and complete loan closings.
* Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
* Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
* Actively market all branch products and services to individuals.
* Perform all other duties as assigned by management.

BASIC REQUIREMENTS:

* High School Diploma or GED from accredited institution
* 2-4 plus years consumer finance or related experience
* Cash handling; computer skills; customer service skills
* Ability to work with minimum supervision
* Excellent communication skills
* Proficient working knowledge of Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS:

* Associates or Bachelor's Degree
* Bilingual, Spanish/English

WORK ENVIRONMENT:

Office Environment

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

Company; Newmark

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"),is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform's global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. Newmark generated revenues in excess of $2.9 billion for the year ending December 31, 2021. Newmark's company-owned offices, together with its business partners, operate from approximately 160 offices with over 6,200 professionals around the world. To learn more, visit nmrk.com or follow @newmark.

JOB DESCRIPTION (Flood Compliance Professional - Banking):

Newmark is seeking contract-based professionals that are experienced in administration, review and remediation of Reg H and/or banking flood insurance compliance.

ESSENTIAL DUTIES :

• Thorough knowledge of Biggert-Waters Act. Be well versed in both residential and commercial loans to ensure that properties in SFHA's are correctly covered by flood insurance.
• Review both NFIP and Private Flood Insurance policies, loan documents related to flood compliance and RCBAP policies.

SKILLS AND EXPERIENCE :

• High school diploma or General Education Degree (GED)
• Preference given to prior professional experience with a minimum of 5 years or more in a banking environment.

WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This position will have "in-office requirements" and the scheduling will be determined by management . Candidates must live in or near Plymouth MN.

Proactively communicates with branch colleagues and customers throughout the origination process of consumer lending products. Manages a pipeline of consumer loan applications and assists in obtaining the information necessary to meet underwriting requirements. Primary focus is getting loans ready to close, and works diligently with branch colleagues, 3rd party service providers, and customers to achieve this objective.

+ Highly customer focused position. Demonstrates a high sense of urgency in all activities to meet the needs of the customer. Works as the customer's champion in the lending process.
+ Manages a pipeline of consumer loan applications.

+ Interacts directly with customers, internal partners such as bankers and underwriters, and third party service providers in the origination of consumer loan applications. Communicates by phone and email in a proactive, sales-oriented manner.

+ Communicates terms, requirements, and conditions of customer's loan application and obtains customer acceptance.

+ Expedites the origination process by keeping all parties up to date on the status of the application and communicating new information relevant to the transaction.

+ Follows up with the customer, banker, and others as needed on any outstanding documents needed to satisfy underwriting requirements.

+ Researches and resolves issues related to the application.

+ Sells features and benefits of products to customers, cross-sells other products and services, up-sells loan amounts, and encourages additional account usage.

Basic Qualifications:

+ High school diploma or equivalent

+ 1 or more years' experience in consumer lending or mortgage sales or processing.

Preferred Qualifications:

+ Excellent customer service skills, highly motivated, focused and goal oriented

+ Excellent written and verbal communication skills, including professional grammar and demeanor

+ Strong organizational skills with attention to detail, planning and follow-up

+ Ability to manage multiple priorities in a fast paced environment

+ Basic computer skills including email, internet, and proficiency in Microsoft Word and Excel

#LI-remote/hybrid

Workplace Type:

Hybrid

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position