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The differences between loan coordinators and loan services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a loan coordinator and a loan services representative. Additionally, a loan coordinator has an average salary of $39,836, which is higher than the $38,603 average annual salary of a loan services representative.
The top three skills for a loan coordinator include customer service, work ethic and FHA. The most important skills for a loan services representative are customer service, loan payments, and outbound calls.
| Loan Coordinator | Loan Services Representative | |
| Yearly salary | $39,836 | $38,603 |
| Hourly rate | $19.15 | $18.56 |
| Growth rate | -3% | -3% |
| Number of jobs | 24,765 | 85,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 47% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.
A loan service representative is responsible for communicating and interacting with clients and serves as a back-up or reliever in a company. They are the first person that the client must go through if they want to apply for a loan. Loan representatives monitor and ensure that all data and information is properly documented using a loan processing system. Also, they are the ones who inspect and verify if a company is complying with the transaction rules as well as the loan procedures and regulations.
Loan coordinators and loan services representatives have different pay scales, as shown below.
| Loan Coordinator | Loan Services Representative | |
| Average salary | $39,836 | $38,603 |
| Salary range | Between $30,000 And $51,000 | Between $15,000 And $98,000 |
| Highest paying City | Raleigh, NC | Baltimore, MD |
| Highest paying state | West Virginia | New York |
| Best paying company | JPMorgan Chase & Co. | Jersey Shore State Bank |
| Best paying industry | Professional | Finance |
There are a few differences between a loan coordinator and a loan services representative in terms of educational background:
| Loan Coordinator | Loan Services Representative | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between loan coordinators' and loan services representatives' demographics:
| Loan Coordinator | Loan Services Representative | |
| Average age | 42 | 42 |
| Gender ratio | Male, 25.3% Female, 74.7% | Male, 26.8% Female, 73.2% |
| Race ratio | Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 17.7% Asian, 7.5% White, 58.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 7.1% White, 59.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 7% |