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What does a loan coordinator do?

Updated January 8, 2025
6 min read
What does a loan coordinator do

A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.

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Loan coordinator responsibilities

Here are examples of responsibilities from real loan coordinator resumes:

  • Manage individual pipeline using the LPS system.
  • Assist in preparation of all disclosures following RESPA requirements of the time on multiple files.
  • Fund loans after closing and perform quality assurance measures in order to be in compliance with RESPA guidelines.
  • Review, analyze, and process complex individual consumer requests using conventional and FHA lending requirements.
  • Demonstrate technical expertise and project management skills necessary for preparing complex residential loan applications for conventional or FHA underwriter approval.
  • Process routine to moderately complex conventional or VA mortgage loans according to product guidelines through validation of credit and collateral documentation.
  • Ingest information into the ALSCOM system for any HELOC or HELOANS that are being complete simultaneously with the 1st mortgage.
  • Participate in small arms range live fire training and ammunition handling safety.

Loan coordinator skills and personality traits

We calculated that 26% of Loan Coordinators are proficient in Customer Service, Work Ethic, and FHA. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.

We break down the percentage of Loan Coordinators that have these skills listed on their resume here:

  • Customer Service, 26%

    Maintained production according to established standards, provided customer service and knowledge of company's automated system for loan processing.

  • Work Ethic, 12%

    Displayed dedication and work ethic by offering to work extra shifts during busy periods.

  • FHA, 10%

    Reviewed, analyzed, and processed complex individual consumer requests using conventional and FHA lending requirements.

  • Coordinators, 6%

    Provided database administrator & information gathering support to Senior Loan Coordinators in the Retail Mortgage Loan Center.

  • Origination, 6%

    Registered loans on the origination system and maintain system accuracy, issue proper disclosures as required by federal regulatory compliance.

  • Financial Statements, 4%

    Review financial statements for completeness, scanning and indexing documents for existing customers marking ticklers received.

Common skills that a loan coordinator uses to do their job include "customer service," "work ethic," and "fha." You can find details on the most important loan coordinator responsibilities below.

Communication skills. The most essential soft skill for a loan coordinator to carry out their responsibilities is communication skills. This skill is important for the role because "financial clerks should be able to explain policies and procedures to colleagues and customers." Additionally, a loan coordinator resume shows how their duties depend on communication skills: "utilize excellent communication, multitasking and customer service skills to assist commercial loan originators/relationship managers in day-to-day loan portfolio management. "

Math skills. Another soft skill that's essential for fulfilling loan coordinator duties is math skills. The role rewards competence in this skill because "the job duties of financial clerks includes calculating charges and updating financial records." According to a loan coordinator resume, here's how loan coordinators can utilize math skills in their job responsibilities: "utilize basic business math to calculate income, assets, taxes and monthly insurance. "

Organizational skills. Another skill that relates to the job responsibilities of loan coordinators is organizational skills. This skill is critical to many everyday loan coordinator duties, as "financial clerks must be able to arrange files so they can find them quickly and efficiently." This example from a resume shows how this skill is used: "review borrower's organizational documents and tax returns to determine the identity of principals and if additional documents are required. "

Most common loan coordinator skills

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Loan Coordinator Resume

Compare different loan coordinators

Loan coordinator vs. Closer

The duties of a closer depend on one's line of work or industry of employment. Typically, their responsibilities revolve around liaising with clients to ensure that they understand and adhere to all terms of the agreement, completing all requirements and necessary documents, and maintaining records of all transactions. A closer must also monitor the regular payments of clients to ensure their compliance with the agreement, answer any inquiries, perform follow-up calls, and address any issues or concerns, resolving them promptly and efficiently.

We looked at the average loan coordinator salary and compared it with the wages of a closer. Generally speaking, closers are paid $10,545 lower than loan coordinators per year.While their salaries may differ, the common ground between loan coordinators and closers are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, work ethic, and fha.

While similarities exist, there are also some differences between loan coordinators and closer. For instance, loan coordinator responsibilities require skills such as "strong computer," "coordinators," "origination," and "financial statements." Whereas a closer is skilled in "cleanliness," "punctuality," "dependability," and "food orders." This is part of what separates the two careers.

The education levels that closers earn slightly differ from loan coordinators. In particular, closers are 2.2% less likely to graduate with a Master's Degree than a loan coordinator. Additionally, they're 0.2% more likely to earn a Doctoral Degree.

Loan coordinator vs. Mortgage specialist

Mortgage specialists are professionals who work with lending institutions to identify the best lending product for their clients in exchange for taking the title of the debtors' properties. These specialists must process mortgage loan applications by reviewing their paperwork to ensure accuracy and completeness before submitting for approval. They should monitor accounts during the bankruptcy proceedings to ensure that the rights of their clients are protected. Mortgage specialists are also required to guide associates regarding procedural guidelines from FNMA, FHLMC, and MHA.

On average, mortgage specialists earn a $1,079 lower salary than loan coordinators a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both loan coordinators and mortgage specialists have skills such as "customer service," "fha," and "origination. "

Each career also uses different skills, according to real loan coordinator resumes. While loan coordinator responsibilities can utilize skills like "strong computer," "work ethic," "coordinators," and "party vendors," mortgage specialists use skills like "residential mortgage loans," "va," "loan applications," and "outbound calls."

Mortgage specialists may earn a lower salary than loan coordinators, but mortgage specialists earn the most pay in the finance industry with an average salary of $41,888. On the other hand, loan coordinators receive higher pay in the professional industry, where they earn an average salary of $50,276.Average education levels between the two professions vary. Mortgage specialists tend to reach similar levels of education than loan coordinators. In fact, they're 0.4% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

Loan coordinator vs. Mortgage processor

A mortgage processor is responsible for reviewing mortgage loan applications, evaluating applicants' documents, and verifying their eligibility for approval. Mortgage processors consider the applicant's financial statements, credit score, and other possible mortgage options. They also interview loan applicants to confirm the accuracy of submitted documents and keep them updated with the progress and final decisions. A mortgage processor works closely with the underwriting department for loan applications subject for further review. The mortgage processor needs to have a broad knowledge of the banking industry and loan procedures to guide the applicants with their application inquiries and concerns.

An average mortgage processor eans a higher salary compared to the average salary of loan coordinators. The difference in salaries amounts to mortgage processors earning a $691 higher average salary than loan coordinators.loan coordinators and mortgage processors both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "fha," and "origination," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, loan coordinators are more likely to have skills like "strong computer," "work ethic," "coordinators," and "commercial loans." But a mortgage processor is more likely to have skills like "strong customer service," "va," "property appraisals," and "mortgage processing."

Mortgage processors earn the best pay in the professional industry, where they command an average salary of $46,049. Loan coordinators earn the highest pay from the professional industry, with an average salary of $50,276.When it comes to education, mortgage processors tend to earn similar degree levels compared to loan coordinators. In fact, they're 0.9% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

Loan coordinator vs. Post closer

Post closers require an associate degree or certification in addition to 1-3 years of related experience. Skills in customer support, document review, loan processing, quality assurance processing, and loan software are also necessary for this career. Port closers assist with the mortgage loan closing process by reviewing loan documents for compliance, completeness, and accuracy. They also find missing information, prepare files and provide internal and external customer support.

Post closers tend to earn a lower pay than loan coordinators by an average of $1,791 per year.According to resumes from loan coordinators and post closers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "fha," "loan closings," and "commercial loans. "

Even though a few skill sets overlap between loan coordinators and post closers, there are some differences that are important to note. For one, a loan coordinator might have more use for skills like "customer service," "strong computer," "work ethic," and "coordinators." Meanwhile, some responsibilities of post closers require skills like "loan packages," "post-closer," "va," and "escrow. "

In general, post closers earn the most working in the insurance industry, with an average salary of $40,625. The highest-paying industry for a loan coordinator is the professional industry.post closers reach similar levels of education compared to loan coordinators, in general. The difference is that they're 2.3% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Types of loan coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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