What does a loan coordinator do?

A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.
Loan coordinator responsibilities
Here are examples of responsibilities from real loan coordinator resumes:
- Manage individual pipeline using the LPS system.
- Assist in preparation of all disclosures following RESPA requirements of the time on multiple files.
- Fund loans after closing and perform quality assurance measures in order to be in compliance with RESPA guidelines.
- Review, analyze, and process complex individual consumer requests using conventional and FHA lending requirements.
- Demonstrate technical expertise and project management skills necessary for preparing complex residential loan applications for conventional or FHA underwriter approval.
- Process routine to moderately complex conventional or VA mortgage loans according to product guidelines through validation of credit and collateral documentation.
- Ingest information into the ALSCOM system for any HELOC or HELOANS that are being complete simultaneously with the 1st mortgage.
- Participate in small arms range live fire training and ammunition handling safety.
Loan coordinator skills and personality traits
We calculated that 26% of Loan Coordinators are proficient in Customer Service, Work Ethic, and FHA. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.
We break down the percentage of Loan Coordinators that have these skills listed on their resume here:
- Customer Service, 26%
Maintained production according to established standards, provided customer service and knowledge of company's automated system for loan processing.
- Work Ethic, 12%
Displayed dedication and work ethic by offering to work extra shifts during busy periods.
- FHA, 10%
Reviewed, analyzed, and processed complex individual consumer requests using conventional and FHA lending requirements.
- Coordinators, 6%
Provided database administrator & information gathering support to Senior Loan Coordinators in the Retail Mortgage Loan Center.
- Origination, 6%
Registered loans on the origination system and maintain system accuracy, issue proper disclosures as required by federal regulatory compliance.
- Financial Statements, 4%
Review financial statements for completeness, scanning and indexing documents for existing customers marking ticklers received.
Common skills that a loan coordinator uses to do their job include "customer service," "work ethic," and "fha." You can find details on the most important loan coordinator responsibilities below.
Communication skills. The most essential soft skill for a loan coordinator to carry out their responsibilities is communication skills. This skill is important for the role because "financial clerks should be able to explain policies and procedures to colleagues and customers." Additionally, a loan coordinator resume shows how their duties depend on communication skills: "utilize excellent communication, multitasking and customer service skills to assist commercial loan originators/relationship managers in day-to-day loan portfolio management. "
Math skills. Another soft skill that's essential for fulfilling loan coordinator duties is math skills. The role rewards competence in this skill because "the job duties of financial clerks includes calculating charges and updating financial records." According to a loan coordinator resume, here's how loan coordinators can utilize math skills in their job responsibilities: "utilize basic business math to calculate income, assets, taxes and monthly insurance. "
Organizational skills. Another skill that relates to the job responsibilities of loan coordinators is organizational skills. This skill is critical to many everyday loan coordinator duties, as "financial clerks must be able to arrange files so they can find them quickly and efficiently." This example from a resume shows how this skill is used: "review borrower's organizational documents and tax returns to determine the identity of principals and if additional documents are required. "
The three companies that hire the most loan coordinators are:
- Enterprise Bank7 loan coordinators jobs
- Independent Bank6 loan coordinators jobs
- Busey5 loan coordinators jobs
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Loan coordinator vs. Closer
The duties of a closer depend on one's line of work or industry of employment. Typically, their responsibilities revolve around liaising with clients to ensure that they understand and adhere to all terms of the agreement, completing all requirements and necessary documents, and maintaining records of all transactions. A closer must also monitor the regular payments of clients to ensure their compliance with the agreement, answer any inquiries, perform follow-up calls, and address any issues or concerns, resolving them promptly and efficiently.
While similarities exist, there are also some differences between loan coordinators and closer. For instance, loan coordinator responsibilities require skills such as "strong computer," "coordinators," "origination," and "financial statements." Whereas a closer is skilled in "cleanliness," "punctuality," "dependability," and "food orders." This is part of what separates the two careers.
The education levels that closers earn slightly differ from loan coordinators. In particular, closers are 2.2% less likely to graduate with a Master's Degree than a loan coordinator. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Loan coordinator vs. Mortgage specialist
Mortgage specialists are professionals who work with lending institutions to identify the best lending product for their clients in exchange for taking the title of the debtors' properties. These specialists must process mortgage loan applications by reviewing their paperwork to ensure accuracy and completeness before submitting for approval. They should monitor accounts during the bankruptcy proceedings to ensure that the rights of their clients are protected. Mortgage specialists are also required to guide associates regarding procedural guidelines from FNMA, FHLMC, and MHA.
Each career also uses different skills, according to real loan coordinator resumes. While loan coordinator responsibilities can utilize skills like "strong computer," "work ethic," "coordinators," and "party vendors," mortgage specialists use skills like "residential mortgage loans," "va," "loan applications," and "outbound calls."
Mortgage specialists may earn a lower salary than loan coordinators, but mortgage specialists earn the most pay in the finance industry with an average salary of $41,888. On the other hand, loan coordinators receive higher pay in the professional industry, where they earn an average salary of $50,276.Average education levels between the two professions vary. Mortgage specialists tend to reach similar levels of education than loan coordinators. In fact, they're 0.4% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Loan coordinator vs. Mortgage processor
A mortgage processor is responsible for reviewing mortgage loan applications, evaluating applicants' documents, and verifying their eligibility for approval. Mortgage processors consider the applicant's financial statements, credit score, and other possible mortgage options. They also interview loan applicants to confirm the accuracy of submitted documents and keep them updated with the progress and final decisions. A mortgage processor works closely with the underwriting department for loan applications subject for further review. The mortgage processor needs to have a broad knowledge of the banking industry and loan procedures to guide the applicants with their application inquiries and concerns.
The required skills of the two careers differ considerably. For example, loan coordinators are more likely to have skills like "strong computer," "work ethic," "coordinators," and "commercial loans." But a mortgage processor is more likely to have skills like "strong customer service," "va," "property appraisals," and "mortgage processing."
Mortgage processors earn the best pay in the professional industry, where they command an average salary of $46,049. Loan coordinators earn the highest pay from the professional industry, with an average salary of $50,276.When it comes to education, mortgage processors tend to earn similar degree levels compared to loan coordinators. In fact, they're 0.9% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Loan coordinator vs. Post closer
Post closers require an associate degree or certification in addition to 1-3 years of related experience. Skills in customer support, document review, loan processing, quality assurance processing, and loan software are also necessary for this career. Port closers assist with the mortgage loan closing process by reviewing loan documents for compliance, completeness, and accuracy. They also find missing information, prepare files and provide internal and external customer support.
Even though a few skill sets overlap between loan coordinators and post closers, there are some differences that are important to note. For one, a loan coordinator might have more use for skills like "customer service," "strong computer," "work ethic," and "coordinators." Meanwhile, some responsibilities of post closers require skills like "loan packages," "post-closer," "va," and "escrow. "
In general, post closers earn the most working in the insurance industry, with an average salary of $40,625. The highest-paying industry for a loan coordinator is the professional industry.post closers reach similar levels of education compared to loan coordinators, in general. The difference is that they're 2.3% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.Types of loan coordinator
Updated January 8, 2025











