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Become A Loan Counselor

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Working As A Loan Counselor

  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Analyzing Data or Information
  • Processing Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Stressful

  • $45,478

    Average Salary

What Does A Loan Counselor Do At Aerotek

* Communicating with students regarding the status of their student loans Reach out to lenders to resolve student repayment options Meet monthly goals/expectations while providing quality customer support Manage a high volume of inbound and outbound calls while performing various administrative tasks About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.
* Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U
* S. Aerotek operates a network of more than 200 non-franchised offices throughout the U
* S., Canada and Europe.
* For more information, visit.
* The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law
* If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek for other accommodation options.
* However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.
* The Recruiter is the sole point of contact for questions about this position.
* Associated topics: central, college, college counselor, escalon, international, k 12, ms, pool, school clerk assistant

What Does A Loan Counselor Do At Nationstar Mortgage

* Responsible for effectively managing a delinquent mortgage portfolio
* Works directly with borrowers to determine the best possible method for a permanent resolution to their delinquency by using a variety of collections and workout techniques
* Essential Job Functions include, contacting borrowers, primarily by phone, to assess their current financial situation.
* Evaluating borrowers for full payment or workout options.
* May Skip-trace to find and collect on delinquent accounts.
* Working with management team to identify problems and improve recovery efforts.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Meet Quality Assurance requirements and other key performance metrics
* Must possess professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
* Must possess and be able to demonstrate strong influencing and closing skills.
* Identify and escalate priority issues, route calls to appropriate resource or more senior staff if needed.
* May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.
* Document all call information according to standard operating procedures and complete call logs
* This position requires a schedule consisting of 7am
* pm Monday through Friday, plus some weekends (including Sundays

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Loan Counselor Videos

A Day in the Life - School Guidance Counselor

Commercial Loan Officer, Career Video from drkit.org

Loan Counselor Career Video

Loan Counselor Jobs

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Loan Counselor Career Paths

Loan Counselor
Loan Officer Account Executive Territory Manager
Account Manager
5 Yearsyrs
Loan Processor Office Manager Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Loan Processor Account Manager Property Manager
Asset Manager
7 Yearsyrs
Loss Mitigation Specialist Loan Processor Office Manager
Branch Manager
6 Yearsyrs
Analyst All Source Intelligence Analyst Collections Manager
Collections Director
10 Yearsyrs
Specialist Customer Care Representative Collections Representative
Collections Manager
5 Yearsyrs
Underwriter Quality Assurance Analyst Quality Assurance Manager
Compliance Manager
9 Yearsyrs
Office Manager Accounts Payable Clerk Credit Analyst
Credit And Collection Manager
7 Yearsyrs
Office Manager Accounting Clerk Credit Analyst
Credit Officer
5 Yearsyrs
Analyst Underwriter Consumer Loan Underwriter
Lending Services Manager
7 Yearsyrs
Specialist Operation Supervisor Production Manager
Processing Manager
7 Yearsyrs
Loan Officer Branch Manager Account Executive
Relationship Manager
6 Yearsyrs
Underwriter Compliance Analyst
Senior Compliance Analyst
8 Yearsyrs
Loan Specialist Loss Mitigation Specialist Negotiator
Senior Contracts Negotiator
7 Yearsyrs
Clerk Operator Senior Operator
Senior Lead Operator
6 Yearsyrs
Foreclosure Specialist Loan Specialist
Senior Loan Specialist
5 Yearsyrs
Foreclosure Specialist Mortgage Loan Processor Loan Officer
Senior Mortgage Loan Officer
8 Yearsyrs
Loss Mitigation Specialist Underwriter
Senior Underwriter
8 Yearsyrs
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Do you work as a Loan Counselor?

Loan Counselor Demographics

Gender

Female

63.2%

Male

34.7%

Unknown

2.2%
Ethnicity

White

60.8%

Hispanic or Latino

18.8%

Black or African American

10.6%

Asian

6.5%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

73.6%

French

7.3%

Arabic

3.6%

German

2.7%

Russian

2.7%

Chinese

1.8%

Mandarin

1.8%

Portuguese

0.9%

Ukrainian

0.9%

Bosnian

0.9%

Greek

0.9%

Hindi

0.9%

Urdu

0.9%

Nepali

0.9%
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Loan Counselor Education

Schools

University of Phoenix

17.6%

Harrisburg Area Community College - Harrisburg

11.7%

Kaplan University

8.4%

University of North Texas

7.3%

University of Northern Iowa

7.3%

Pennsylvania State University

6.2%

Hawkeye Community College

4.4%

University of Missouri - Columbia

3.7%

Iowa State University

3.3%

University of Texas at San Antonio

2.9%

Arizona State University

2.9%

University of Central Oklahoma

2.9%

University of Texas at Dallas

2.9%

Shippensburg University of Pennsylvania

2.9%

Austin Community College

2.9%

University of Texas at Arlington

2.6%

Temple University

2.6%

Indiana University of Pennsylvania

2.6%

Community College of Allegheny County

2.6%

University of Houston - Downtown

2.2%
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Majors

Business

30.4%

Criminal Justice

6.8%

Accounting

6.5%

Communication

6.4%

Psychology

6.1%

Finance

5.3%

General Studies

3.8%

Management

3.4%

Liberal Arts

3.2%

Human Resources Management

3.2%

Health Care Administration

3.1%

Marketing

3.1%

Political Science

3.0%

Medical Assisting Services

3.0%

English

2.3%

Computer Information Systems

2.3%

Education

2.1%

Legal Support Services

2.1%

Real Estate

2.1%

Computer Science

2.0%
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Degrees

Bachelors

40.5%

Other

31.3%

Associate

11.6%

Masters

9.6%

Certificate

4.0%

Diploma

1.5%

Doctorate

0.9%

License

0.5%
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Loan Counselor Videos

A Day in the Life - School Guidance Counselor

Commercial Loan Officer, Career Video from drkit.org

Loan Counselor Career Video

Job type you want
Full Time
Part Time
Internship
Temporary

Real Loan Counselor Salaries

Job Title Company Location Start Date Salary
Loan Counselor Industrial and Commercial Bank of China Limited New York, NY Dec 30, 2015 $82,500
Loan Counselor Industrial and Commercial Bank of China Limited New York, NY Apr 23, 2014 $68,000
Loan Counselor New Millennium Bank Fort Lee, NJ Nov 08, 2016 $64,085
Loan Counselor (SBA Team) Shinhan Bank America, Inc. New York, NY Feb 04, 2015 $62,234
Loan Counselor Community Capital New York, Inc. Hawthorne, NY May 16, 2014 $60,000
Loan Counselor Community Capital New York Hawthorne, NY May 16, 2014 $60,000
Loan Counselor CTBC Bank Co. Ltd. New York, NY Sep 30, 2016 $59,280
Loan Counselor KEB HAHA Bank New York, NY Nov 09, 2016 $57,789
Loan Counselor KEB Hana Bank New York, NY Nov 09, 2016 $57,789
Loan Counselor Harlem Lofts, Inc. New York, NY Jun 17, 2015 $57,500
Loan Counselor CTBC Bank Co., Ltd. New York, NY Oct 02, 2014 $53,725
Loan Counselor Chang Hwa Commercial Bank, Ltd. New York, NY Dec 01, 2014 $41,500
Loan Counselor (SBA Team) Shinhan Bank America, Inc. New York, NY Feb 22, 2013 $40,091
Loan Counselor (SBA Team) Shinhan Bank America New York, NY Feb 22, 2013 $40,091
Loan Counselor Bank of Taiwan, New York Branch New York, NY Sep 23, 2014 $40,070
Loan Counselor Shinhan Bank America New York, NY Sep 09, 2016 $40,000
Loan Counselor CTBC Bank Co. Ltd. New York, NY Aug 15, 2015 $40,000
Loan Counselor Chinatrust Commercial Bank Ltd New York Branch New York, NY Sep 10, 2013 $40,000
Loan Counselor Hana Bank New York Agency New York, NY Sep 11, 2015 $37,500
Loan Counselor Woori America Bank Fort Lee, NJ Sep 03, 2015 $37,482
Loan Counselor Woori America Bank New York, NY Sep 03, 2015 $37,482
Loan Counselor DMDC Investments Arcadia, CA Sep 21, 2013 $37,253

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Top Skills for A Loan Counselor

  1. Delinquent Accounts
  2. Payment Arrangements
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Collected on delinquent accounts by locating and contacting customers establishing repayment terms and schedule
  • Developed specific strategies which enabled customers to make realistic payment arrangements to avoiding foreclosure on properties.
  • Reviewed financial statements and histories.
  • Certificate of excellence for extraordinary customer service four years in a row.
  • Gathered information to complete mortgage loan applications, member requests for information and/or account maintenance

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Top 10 Best States for Loan Counselors

  1. Rhode Island
  2. Colorado
  3. Pennsylvania
  4. Delaware
  5. Nevada
  6. District of Columbia
  7. Nebraska
  8. Michigan
  9. Ohio
  10. Washington
  • (14 jobs)
  • (59 jobs)
  • (131 jobs)
  • (11 jobs)
  • (10 jobs)
  • (11 jobs)
  • (5 jobs)
  • (61 jobs)
  • (83 jobs)
  • (102 jobs)

Top Loan Counselor Employers

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Jobs From Top Loan Counselor Employers

Loan Counselor Videos

A Day in the Life - School Guidance Counselor

Commercial Loan Officer, Career Video from drkit.org

Loan Counselor Career Video

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