What does a loan doc specialist do?
A loan document specialist is a person who gathers loan documents from the client to help them with the approval of their mortgage, credit, and lease application for a business, home, and school needs. They are responsible for combining the data that is needed and then reviewing and compiling it according to loan requirements and guidelines. A loan document specialist also communicates with the client if there are any problems and additional documents that are needed. Furthermore, the specialist is a person who knows how to manage loans and has organizational and management skills.
Loan doc specialist responsibilities
Here are examples of responsibilities from real loan doc specialist resumes:
- Manage a pipeline of FHA and conforming conventional mortgage loans for refinance and purchase through closing.
- Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
- Pull LDP/GSA list, FHA CAIVR numbers, VA certificate of eligibility, VA case numbers and VA appraisals.
- Schedule loan closing and review final HUD-1 to verify fees are appropriate and within guidelines.
- Review final HUD-1, payment plan, calculations and closing documents for accuracy, prepare package for funding to review.
- Make sound business decisions base on credit risk policy and procedures in accordance with TILA, ECOA, and RESPA guidelines.
- Review HUD1settlement statement for approval communicating and rectifying deficiencies with settlement agent to comply with RESPA requirements.
- Respond to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner.
- Process FNMA audit/quality control, fail business reports and illogical reports.
Loan doc specialist skills and personality traits
We calculated that 10% of Loan DOC Specialists are proficient in Customer Service, Organization, and Origination. They’re also known for soft skills such as Communication skills, Math skills, and Organizational skills.
We break down the percentage of Loan DOC Specialists that have these skills listed on their resume here:
- Customer Service, 10%
Provided internal and external customer service such as resolving issues, answering questions and providing information.
- Organization, 7%
Prepare internally generated commercial loan documentation for all states the organization does business in.
- Origination, 6%
Employed in boarding services department of a home equity loan origination center resolving issues with loan packages before and after funding.
- Loan Types, 5%
Reviewed funding documents for all loan types to ensure that all dates and signatures are correct to issue funding authorization.
- Title Commitments, 5%
Certified to approved title commitment, closing protection letter, homeowners insurance binder, verification of employment.
- FHA, 5%
Handle FHA, VA and Conventional loans; refinance and purchases; Complied with FHLMC, FNMA, and Investors guidelines.
Most loan doc specialists use their skills in "customer service," "organization," and "origination" to do their jobs. You can find more detail on essential loan doc specialist responsibilities here:
Communication skills. One of the key soft skills for a loan doc specialist to have is communication skills. You can see how this relates to what loan doc specialists do because "financial clerks should be able to explain policies and procedures to colleagues and customers." Additionally, a loan doc specialist resume shows how loan doc specialists use communication skills: "maintain excellent communication with my customers and provide exceptional customer service. "
Math skills. Another essential skill to perform loan doc specialist duties is math skills. Loan doc specialists responsibilities require that "the job duties of financial clerks includes calculating charges and updating financial records." Loan doc specialists also use math skills in their role according to a real resume snippet: "maintained logs detailing the delivery statistics for loan packages. "
Organizational skills. Another skill that relates to the job responsibilities of loan doc specialists is organizational skills. This skill is critical to many everyday loan doc specialist duties, as "financial clerks must be able to arrange files so they can find them quickly and efficiently." This example from a resume shows how this skill is used: "demonstrated excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. "
The three companies that hire the most loan doc specialists are:
- Citi4 loan doc specialists jobs
- National General Insurance2 loan doc specialists jobs
- U.S. Bank2 loan doc specialists jobs
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Loan doc specialist vs. Closing coordinator
In the real estate industry, a closing coordinator is in charge of coordinating the final stages of a real estate deal, ensuring efficiency and smooth transaction. Among their responsibilities include preparing and processing legal documents, liaising with the buyer and seller, managing timelines and payment plans, and ensuring that both parties adhere to the terms of the agreement. Moreover, a closing coordinator must maintain an active communication line with staff, answering their inquiries, and assisting them as needed.
These skill sets are where the common ground ends though. The responsibilities of a loan doc specialist are more likely to require skills like "organization," "origination," "loan types," and "va." On the other hand, a job as a closing coordinator requires skills like "escrow," "hoa," "lender approval," and "open communication." As you can see, what employees do in each career varies considerably.
Closing coordinators earn the highest salaries when working in the finance industry, with an average yearly salary of $45,518. On the other hand, loan doc specialists are paid more in the finance industry with an average salary of $45,387.On average, closing coordinators reach similar levels of education than loan doc specialists. Closing coordinators are 0.6% more likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Loan doc specialist vs. Closer
The duties of a closer depend on one's line of work or industry of employment. Typically, their responsibilities revolve around liaising with clients to ensure that they understand and adhere to all terms of the agreement, completing all requirements and necessary documents, and maintaining records of all transactions. A closer must also monitor the regular payments of clients to ensure their compliance with the agreement, answer any inquiries, perform follow-up calls, and address any issues or concerns, resolving them promptly and efficiently.
In addition to the difference in salary, there are some other key differences worth noting. For example, loan doc specialist responsibilities are more likely to require skills like "organization," "origination," "loan types," and "comprehensive knowledge." Meanwhile, a closer has duties that require skills in areas such as "cleanliness," "punctuality," "dependability," and "food orders." These differences highlight just how different the day-to-day in each role looks.
Average education levels between the two professions vary. Closers tend to reach similar levels of education than loan doc specialists. In fact, they're 0.1% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Loan doc specialist vs. Post closer
Post closers require an associate degree or certification in addition to 1-3 years of related experience. Skills in customer support, document review, loan processing, quality assurance processing, and loan software are also necessary for this career. Port closers assist with the mortgage loan closing process by reviewing loan documents for compliance, completeness, and accuracy. They also find missing information, prepare files and provide internal and external customer support.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a loan doc specialist is likely to be skilled in "customer service," "organization," "origination," and "loan types," while a typical post closer is skilled in "post-closer," "escrow," "mers," and "mortgage insurance."
Post closers earn the best pay in the insurance industry, where they command an average salary of $40,625. Loan doc specialists earn the highest pay from the finance industry, with an average salary of $45,387.When it comes to education, post closers tend to earn similar degree levels compared to loan doc specialists. In fact, they're 0.0% less likely to earn a Master's Degree, and 0.0% less likely to graduate with a Doctoral Degree.Loan doc specialist vs. Mortgage processor
A mortgage processor is responsible for reviewing mortgage loan applications, evaluating applicants' documents, and verifying their eligibility for approval. Mortgage processors consider the applicant's financial statements, credit score, and other possible mortgage options. They also interview loan applicants to confirm the accuracy of submitted documents and keep them updated with the progress and final decisions. A mortgage processor works closely with the underwriting department for loan applications subject for further review. The mortgage processor needs to have a broad knowledge of the banking industry and loan procedures to guide the applicants with their application inquiries and concerns.
Even though a few skill sets overlap between loan doc specialists and mortgage processors, there are some differences that are important to note. For one, a loan doc specialist might have more use for skills like "organization," "loan types," "comprehensive knowledge," and "loan applications." Meanwhile, some responsibilities of mortgage processors require skills like "strong customer service," "underwriting guidelines," "property appraisals," and "mortgage processing. "
Mortgage processors enjoy the best pay in the professional industry, with an average salary of $46,049. For comparison, loan doc specialists earn the highest salary in the finance industry.mortgage processors reach similar levels of education compared to loan doc specialists, in general. The difference is that they're 1.4% more likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.Types of loan doc specialist
Updated January 8, 2025











