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What does a loan manager do?

Updated January 8, 2025
7 min read

A loan manager is a person who supervises and oversees the financial system and the cash flow of a company. They are responsible for the assessment, examination, approval, and even rejection of loan application based on the financial capacity and capability of a loan applicant. A loan manager determines and classifies the possible financial risk and problems that could be encountered. Also, they are the one who controls lending activities for all loan programs, manages all collections, as well as ensuring that the policies of the company are implemented.

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Loan manager responsibilities

Here are examples of responsibilities from real loan manager resumes:

  • Reduce downtime by completing reports on ATM and repairs and managing service calls.
  • Manage loan origination underwriting and funding teams for dealer and consumer financial products and services.
  • Ensure all loan origination procedures are followed according to bank and federal guidelines.
  • Back up to member services, ATM and vault teller when need.
  • Front end manual and AUS underwriting of FHA purchase, new construction and refinance transactions.
  • Include supervising a staff of five in submitting VA and FHA loans for guaranty and insuring.
  • Communicate to a small team basic loan restructuring possibilities to assist customers in resolving delinquency and avoiding foreclosure.
  • Control the monthly reporting, remitting, and reconciling of a portfolio of over 30,000 FNMA loans.
  • Coordinate selection, packaging and investor delivery of FNMA and GNMA mortgage-backed security pools.
  • Originate residential prime, sub-prime, and commercial mortgages.

Loan manager skills and personality traits

We calculated that 20% of Loan Managers are proficient in Loan Applications, Customer Service, and Real Estate. They’re also known for soft skills such as Detail oriented, Initiative, and Interpersonal skills.

We break down the percentage of Loan Managers that have these skills listed on their resume here:

  • Loan Applications, 20%

    Processed all loan applications, including verification of all information and preparation of all applications for submission to loan committee.

  • Customer Service, 9%

    Provided customer service and assisted school clients with issue resolutions relating to their data transmissions and business processes

  • Real Estate, 9%

    Provided senior management with written and oral presentations on commercial real estate mortgages.

  • Loan Portfolio, 5%

    Reviewed and assessed existing loan portfolio for the Richmond Economic Development Authority.

  • Origination, 5%

    Gained responsibility for first mortgage loan origination sales staff and goals, including Corporate Relocation Services.

  • Corporate Financial Statements, 4%

    Compiled a database of applicants credit histories, corporate financial statements and other financial information for future loans.

"loan applications," "customer service," and "real estate" are among the most common skills that loan managers use at work. You can find even more loan manager responsibilities below, including:

Detail oriented. To carry out their duties, the most important skill for a loan manager to have is detail oriented. Their role and responsibilities require that "information on an application affects the potential profitability of a loan, so loan officers must pay attention to details." Loan managers often use detail oriented in their day-to-day job, as shown by this real resume: "required attention to detail, customer service also experience in accounts receivable, banking/deposits and accounting. "

Initiative. Another essential skill to perform loan manager duties is initiative. Loan managers responsibilities require that "loan officers may act as salespeople in promoting their lending institution, so they must contact people and businesses to determine their need for a loan." Loan managers also use initiative in their role according to a real resume snippet: "led the initiative to improve customer service throughout the great lakes wholesale organization. "

Interpersonal skills. Another skill that relates to the job responsibilities of loan managers is interpersonal skills. This skill is critical to many everyday loan manager duties, as "loan officers must be able to guide customers through the application process and answer their questions." This example from a resume shows how this skill is used: "acquired refined and exceptional interpersonal and rapport-building skills with an emphasis on forging strong business relationships. "

Most common loan manager skills

The three companies that hire the most loan managers are:

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Compare different loan managers

Loan manager vs. Mortgage consultant

A mortgage consultant is an individual who helps customers and businesses identify the best option for mortgage deals based on their financial resources. To maintain an excellent relationship with clients, mortgage consultants must possess a broad knowledge of the company's products to answer all the clients' queries and concerns. They help clients gather and analyze documents that are required for loan approval and create accurate mortgage information. They also develop relationships with banks and real estate agents to help promote bank mortgages for clients.

The annual salary of mortgage consultants is $689 lower than the average salary of loan managers.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both loan manager and mortgage consultant positions are skilled in customer service, origination, and corporate financial statements.

While similarities exist, there are also some differences between loan managers and mortgage consultant. For instance, loan manager responsibilities require skills such as "loan applications," "real estate," "loan portfolio," and "loan processing." Whereas a mortgage consultant is skilled in "nmls," "financial services," "bank products," and "financial data." This is part of what separates the two careers.

Mortgage consultants tend to make the most money working in the finance industry, where they earn an average salary of $36,576. In contrast, loan managers make the biggest average salary, $53,677, in the finance industry.The education levels that mortgage consultants earn slightly differ from loan managers. In particular, mortgage consultants are 3.3% less likely to graduate with a Master's Degree than a loan manager. Additionally, they're 0.5% more likely to earn a Doctoral Degree.

Loan manager vs. Senior underwriter

A senior underwriter is responsible for evaluating the eligibility of an applicant for loan application processing. Senior underwriters verify the applicant's information, including their credit score and other valid documents, ensuring that the applicant fulfills the loan application's parameters. They check the applicant's portfolios and provide them the next necessary steps and the alternatives for loan types. A senior underwriter must have excellent knowledge of the loan processes and underwriting procedures to analyze applications and make accurate decisions.

A career as a senior underwriter brings a higher average salary when compared to the average annual salary of a loan manager. In fact, senior underwriters salary is $29,752 higher than the salary of loan managers per year.A few skills overlap for loan managers and senior underwriters. Resumes from both professions show that the duties of each career rely on skills like "loan applications," "customer service," and "origination. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that loan manager responsibilities requires skills like "real estate," "loan portfolio," "corporate financial statements," and "loan processing." But a senior underwriter might use other skills in their typical duties, such as, "portfolio," "strong analytical," "sr," and "excellent interpersonal."

Senior underwriters earn a higher average salary than loan managers. But senior underwriters earn the highest pay in the insurance industry, with an average salary of $77,893. Additionally, loan managers earn the highest salaries in the finance with average pay of $53,677 annually.senior underwriters earn similar levels of education than loan managers in general. They're 1.4% less likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.

Loan manager vs. Escrow officer

Escrow officers, commonly known as loan officers, are responsible for real estate processing and finalizing deals. They ensure all documents are authentic and prepared, property titles are clear, and financial obligations have been thoroughly met by the buyer and seller. They verify the document of land ownership, checking property title, and consulting with potential buyers, sellers, and lending firms. It is also their responsibility to handle the deposition of funds and processing of legal documents, including paperwork to finalize the transaction.

On average scale, escrow officers bring in higher salaries than loan managers. In fact, they earn a $10,647 higher salary per year.loan managers and escrow officers both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "fha," and "fannie mae," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a loan manager is likely to be skilled in "loan applications," "real estate," "loan portfolio," and "origination," while a typical escrow officer is skilled in "hoa," "title insurance," "notary," and "develop client relationships."

Escrow officers earn the highest salary when working in the finance industry, where they receive an average salary of $56,019. Comparatively, loan managers have the highest earning potential in the finance industry, with an average salary of $53,677.escrow officers typically earn lower educational levels compared to loan managers. Specifically, they're 7.0% less likely to graduate with a Master's Degree, and 1.3% less likely to earn a Doctoral Degree.

Loan manager vs. Mortgage underwriter

A mortgage underwriter is responsible for reviewing mortgage loan applications and deciding on its approval or rejection by evaluating the submitted documents and the applicant's eligibility. Mortgage underwriters create assessment reports, research on the applicant's credit score, analyze potential loan risk, and request for additional documentation as needed. A mortgage underwriter must have extensive knowledge of the loan disciplines and processes, including its legislative procedures and regulations, to provide accurate decisions or discuss necessary findings to the loan officer for advice.

Mortgage underwriters average a higher salary than the annual salary of loan managers. The difference is about $16,098 per year.While their salaries may vary, loan managers and mortgage underwriters both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "origination," and "loan products. "

Even though a few skill sets overlap between loan managers and mortgage underwriters, there are some differences that are important to note. For one, a loan manager might have more use for skills like "loan applications," "real estate," "loan portfolio," and "corporate financial statements." Meanwhile, some responsibilities of mortgage underwriters require skills like "work ethic," "va," "excellent organizational," and "excellent interpersonal. "

Mortgage underwriters enjoy the best pay in the professional industry, with an average salary of $70,618. For comparison, loan managers earn the highest salary in the finance industry.In general, mortgage underwriters hold similar degree levels compared to loan managers. Mortgage underwriters are 2.6% less likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.

Types of loan manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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