What does a loan officer assistant do?

Loan Officer Assistants assist loan officers in processing the loan applications of clients. Loan officer assistants primarily work on the administrative tasks in the departments. They are in charge of managing documents, updating databases, and sorting files. Loan officer assistants may be assigned to review applications of clients. They should check whether both the application form and the supplementary documents are complete. They may also assess whether the clients meet the requirements for the loan. Upon checking, they manage the documents and package them for submission to the lender. Loan officer assistance may also be assigned to coordinate with lenders and update in-house policies according to the lenders' policies.
Loan officer assistant responsibilities
Here are examples of responsibilities from real loan officer assistant resumes:
- Supervise and manage the processing staff and also underwrite conventional loans for correspondent lenders.
- Collect and organize sales and listing data for files, assemble all data in accordance with Fannie Mae and FHA guidelines.
- Field incoming requests for VA home loans.
- Review loans for REPSA and HMDA guidelines, compliance and require documents.
- Check RESPA for compliance and re-disclose for any loan changes or fee corrections.
- Review documents and ensure all applicable disclosures are in loan file according to RESPA guidelines.
- Prepare monthly spreadsheets to facilitate bulk purchases: monitor compliance with VA, FNMA, and FHLMC guidelines/regulations.
- Assist in creating home mortgage loan applications, and requesting tax transcripts from the IRS and FHA case numbers.
- Maintain various spreadsheets, logs and databases and input HELOC loans into system and maintain HMDA forms in loan files.
- Review entity documentation, UCC financing statements.
- Notarize signed documents and deliver them to escrow company.
- Prepare and process mortgage loan applications and correspondence from origination through final approval.
- Process both conventional and government mortgage applications from point of origination to closing.
- Interview prospective lenders to for additional services; significantly expand company lender sources in both purchase and refinance markets.
- Experience with purchases & refinances, in house loan and specialty jumbo loans.
Loan officer assistant skills and personality traits
We calculated that 28% of Loan Officers Assistant are proficient in Customer Service, Origination, and Loan Process. They’re also known for soft skills such as Detail oriented, Initiative, and Interpersonal skills.
We break down the percentage of Loan Officers Assistant that have these skills listed on their resume here:
- Customer Service, 28%
Generated sales and customer loyalty by providing exceptional customer service and representing the bank in local community organizations.
- Origination, 9%
Assisted Loan Officer in the origination and compilation of paperwork required for applicants residential mortgage.
- Loan Process, 6%
Demonstrated integrity by interviewing and counseling clients, providing insight into the loan process and assistance in completing the procedure effectively.
- Loan Origination, 5%
Assisted Loan Consultant in all aspects of loan origination/production, CVL, FHA, Jumbo products.
- FHA, 5%
Collect and organized sales and listing data for files, assembled all data in accordance with Fannie Mae and FHA guidelines.
- Va, 5%
Processed FHA/VA & Conforming loans from the beginning of the processing stages.
Most loan officers assistant use their skills in "customer service," "origination," and "loan process" to do their jobs. You can find more detail on essential loan officer assistant responsibilities here:
Detail oriented. To carry out their duties, the most important skill for a loan officer assistant to have is detail oriented. Their role and responsibilities require that "information on an application affects the potential profitability of a loan, so loan officers must pay attention to details." Loan officers assistant often use detail oriented in their day-to-day job, as shown by this real resume: "detail-oriented and organized with excellent communication, phone and customer service skills. "
Initiative. Another soft skill that's essential for fulfilling loan officer assistant duties is initiative. The role rewards competence in this skill because "loan officers may act as salespeople in promoting their lending institution, so they must contact people and businesses to determine their need for a loan." According to a loan officer assistant resume, here's how loan officers assistant can utilize initiative in their job responsibilities: "established staff improvement/development initiatives and mentored for achievement to strengthen performance, team building and customer service skills. "
Interpersonal skills. This is an important skill for loan officers assistant to perform their duties. For an example of how loan officer assistant responsibilities depend on this skill, consider that "loan officers must be able to guide customers through the application process and answer their questions." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a loan officer assistant: "possessed strong customer service and interpersonal skills. ".
The three companies that hire the most loan officer assistants are:
- M/I Homes5 loan officers assistant jobs
- Cascade Financial Services5 loan officers assistant jobs
- CrossCountry Mortgage5 loan officers assistant jobs
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Loan officer assistant vs. Loan coordinator
A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.
There are some key differences in the responsibilities of each position. For example, loan officer assistant responsibilities require skills like "loan process," "loan origination," "va," and "administrative tasks." Meanwhile a typical loan coordinator has skills in areas such as "strong computer," "work ethic," "coordinators," and "financial statements." This difference in skills reveals the differences in what each career does.
Loan coordinators tend to make the most money working in the professional industry, where they earn an average salary of $50,276. In contrast, loan officers assistant make the biggest average salary, $44,667, in the finance industry.The education levels that loan coordinators earn slightly differ from loan officers assistant. In particular, loan coordinators are 0.0% more likely to graduate with a Master's Degree than a loan officer assistant. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Loan officer assistant vs. Mortgage consultant
A mortgage consultant is an individual who helps customers and businesses identify the best option for mortgage deals based on their financial resources. To maintain an excellent relationship with clients, mortgage consultants must possess a broad knowledge of the company's products to answer all the clients' queries and concerns. They help clients gather and analyze documents that are required for loan approval and create accurate mortgage information. They also develop relationships with banks and real estate agents to help promote bank mortgages for clients.
In addition to the difference in salary, there are some other key differences worth noting. For example, loan officer assistant responsibilities are more likely to require skills like "va," "administrative tasks," "escrow," and "loan programs." Meanwhile, a mortgage consultant has duties that require skills in areas such as "financial services," "bank products," "cross-selling," and "credit history." These differences highlight just how different the day-to-day in each role looks.
Mortgage consultants may earn a lower salary than loan officers assistant, but mortgage consultants earn the most pay in the finance industry with an average salary of $36,576. On the other hand, loan officers assistant receive higher pay in the finance industry, where they earn an average salary of $44,667.In general, mortgage consultants achieve similar levels of education than loan officers assistant. They're 1.3% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.Loan officer assistant vs. Mortgage loan specialist
Also called a loan officer, a mortgage loan specialist assists clients in finding the appropriate financial aid for homes and other properties. Mortgage loan specialists look for new applicants, secure the right loans, assist with the documentation, and supervise the financing process. They collect and review the financial information of their clients for loan grant eligibility. It is important that they develop skills in financial processes, customer service, time management, and communication.
The required skills of the two careers differ considerably. For example, loan officers assistant are more likely to have skills like "origination," "loan origination," "va," and "administrative tasks." But a mortgage loan specialist is more likely to have skills like "escrow accounts," "underwriting approval," "loan modifications," and "outbound calls."
Mortgage loan specialists make a very good living in the finance industry with an average annual salary of $41,530. On the other hand, loan officers assistant are paid the highest salary in the finance industry, with average annual pay of $44,667.Most mortgage loan specialists achieve a similar degree level compared to loan officers assistant. For example, they're 0.7% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Loan officer assistant vs. Loan documentation specialist
A loan documentation specialist is primarily in charge of assisting clients in preparing and processing their loan applications, ensuring convenience and client satisfaction. Their responsibilities typically revolve around liaising with clients to identify their needs, explaining the extent of procedures, gathering and verifying requirements, and maintaining records of all transactions. They must also help staff in analyzing documentation and participate in training new workers. Furthermore, as a loan documentation specialist, it is essential to devise strategies to optimize documentation services, all while adhering to the company's policies and regulations.
Types of loan officer assistant
Updated January 8, 2025











