Back Mortgage LoanOfficer - Residential Lending - Aurora, OH #22-8321 Aurora, Ohio, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Aurora, OH.
Market Cleveland Work Hours per Week 40 Requirements
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Knowledge of FNMA, FHLMC, FHA, and VA preferred and experience with related AUS preferred.
Mortgage loan origination lending background is required.
Job Description
Summary
Originate various types of mortgage loans. Generate bank fee income by originating secondary market loans, and build or replace portfolio as directed by senior management.
Essential Function
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Completes loan applications, inputting complete and accurate information in the loan origination system.
Obtains all necessary documentation specific to the product, program and specific needs of the client.
Reviews customer provided documentation to insure it meets all industry standards, review customer credit and analyze overall information to insure that any unanswered questions are documented and provided.
Discloses and provides the client with all required documentation within 3 days of application.
Delivers a complete application electronically to processing partners within 3 days of application, followed by the customer provided documentation within 5 days of application.
Reviews realistic expectations and timeline with the customer during the initial application process.
Conducts weekly pipeline calls with processors and/or team to insure all information is shared, and all needs are identified with what is needed, who is responsible to satisfy need, and when will it be completed.
Promotes the bank's mortgage within the real estate community by attending realtor functions, community events and educational opportunities within the industry.
Communicates effective updates with customers throughout the mortgage process to insure they have no surprises.
Maintains and updates sales stage information to insure the referral source can see the progress of the referral.
Promotes and cross-sells all bank products and services.
Adheres to the terms of your Service Level Agreement (SLA)
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Skills and Abilities
Able to multi-task under sometimes stressful conditions.
Must provide exceptional, professional service to mortgage customers, underwriters, processors and closers.
Be the content expert on all the programs and products offered by the bank, as well as the overall mortgage industry.
Listen to the needs of customers and align them with the appropriate product and program to meet their mortgage needs.
Pre-Qualify purchase customers as requested.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full-Time/Part-Time Full-time Area of Interest Lending All Locations Aurora, Ohio, United States
$37k-52k yearly est. 3d ago
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Branch Officer I, Clark (Bilingual Spanish Required)
Dollar Bank, FSB 4.1
Loan officer job in Cleveland, OH
The Branch Officer I participates in a comprehensive retail training program while working toward personal business development and sales objectives. In this role, they are responsible for building and leading a motivated sales and service team, ensuring each team member contributes to the branch's success through a consultative sales approach.
The Branch Officer I focuses on enhancing team performance by providing individualized coaching and holding each member accountable for their goals. Additionally, this role actively drives business growth through various proactive initiatives, including participation in community events and business networking opportunities.
Qualifications:
* Candidate must have one of the following:
o Bachelor's Degree with four years as a Branch Manager or seven years of solid managerial experience with sustained consistent performance, preferably in a retail or retail banking environment, including experience managing staff, coaching, and meeting sales goals.
o High School Diploma/GED with seven years of solid management experience in a retail setting or three years of experience specifically as a Branch Manager in retail banking.
* Strong retail banking and business development experience preferred, with a demonstrated ability to deliver outstanding customer service and exceed sales goals.
* Demonstrated capacity to build and maintain a strong community presence, contributing to both new and existing business growth opportunities.
* Ability to travel as needed to training.
* A valid driver's license and access to a reliable vehicle is required.
* Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Principal Activities and Duties:
* Deliver exceptional service in alignment with the Bank's Mission, Vision, and Values.
* Contribute directly to customer growth and retention by utilizing proactive strategies to develop business opportunities and deepen customer relationships.
* Actively support customer engagement by adhering to the Bank's service behaviors.
* Overseeing the team's service behaviors efforts, promoting products and services, and conducting call nights to follow up on leads.
* Foster a customer service-oriented team culture, where each member contributes to relationship building and operational integrity.
* Conduct daily team huddles, monthly team meetings, and individual coaching sessions to provide performance feedback.
* Represent the Bank professionally within the community, actively sourcing new relationships through involvement in local businesses, organizations, and charitable events.
* Consistently achieve all established customer service goals and targets.
* Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
* Arithmetic skills to count money accurately.
* Computer literacy to access account information and process transactions.
* Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
* Maintain a professional appearance and conduct yourself in a professional manner at all times.
* Maintain the highest level of professional integrity and ethics.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Compensation Range: 66,000-75,000
$59k-85k yearly est. 3d ago
Signing Bonus* - Mortgage Loan Originator
First Mutual Holding Company
Loan officer job in Cleveland, OH
The Mortgage Loan Originator originates first mortgage loans and home improvement loans for consumers.
Requirements
Duties and Responsibilities:Originates one-to-four family residential loans by talking with customers and by contacting realtors, builders, etc.; engages in sales efforts at the customer's home or place of business and away from the bank's place of business or any office maintained for loan production business purposes.Responds to customer/contact inquiries regarding the association's loan products and customer's applications.Keeps up-to-date on government regulations and the association's policies and procedures regarding lending; participates in quarterly compliance training on banking regulations for industry.Promotes the association's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods.Projects a positive image of the association and make sales contacts by participating in community activities, organizations, and business-related functions.Cross-sells and keeps up-to-date on the association's entire product line including both lending and savings products.Knows, understands, and complies with current fair lending laws and bank policies and procedures; addresses same at all times.Manages service providers and vendors effectively; structures relationships with service providers in a strategic manner; sets expectations; develops performance metrics; measures vendor performance, provides feedback and holds accountable.Other duties as required.Necessary competencies:AdaptabilityCommunication skills Customer service Interpersonal skills Job knowledge JudgmentLeadershipPlanning and organization Staff development Technical ExpertiseExperience in sales is required.Experience in customer service is required.Experience in mortgage lending along with lending laws, regulations, & guidelines is preferred.Experience in commissioned sales is preferred.Experience in financial services or banking is preferred.Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred. CRM software is preferred.Education and ExperienceEducation: High School Diploma or equivalent is required; Bachelor's degree is preferred.Certification: NMLS is/will be required.Years of experience: 3 to 5 years is required.Physical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is customarily and regularly performed outside of an office setting and hours of work are not structured.This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. *Must have an accepted offer to be eligible for the bonus and cannot currently be employed by First Federal Lakewood or have been employed by First Federal Lakewood in the past 60 days. Subject to change without notice.
$37k-59k yearly est. 3d ago
Mortgage Loan Sales
First National Bank of Pennsylvania 4.5
Loan officer job in Cleveland, OH
Primary Office Location:30 Isabella Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.
Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$38k-45k yearly est. 3d ago
Mortgage Loan Officer (Cleveland, OH)
Rocket Companies Inc. 4.1
Loan officer job in Cleveland, OH
Are you a driven self-starter with a passion for sales? If so, we have an exciting career opportunity for you! Join our dynamic team at Rocket Mortgage and take your career to new heights. Sales experience is not required! At Rocket Mortgage, we're not just a company, we're a community of passionate professionals dedicated to making homeownership dreams a reality. As a Mortgage LoanOfficer, you'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. Come be a part of something bigger!
About the role
* Promote the significant advantages of working with Rocket Mortgage.
* Build rapport with clients to ensure we are identifying the solution that meets their needs.
* Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
* Advise on the home buying or refinance process, providing exceptional client service along the way.
* Respond to potential inquiries from company-generated prospects.
* Achieve or exceed sales goals and objectives.
About you
* Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required!
* Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed.
* Communication Skills: Your ability to build rapport and trust with clients is key.
* Empathy: A willingness and capacity to connect with your clients will set you apart.
* Adaptability: Resiliency and an openness to adapting to industry changes are required.
What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at **************************.
Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is $20.00 per hour. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.
Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.
$20 hourly Easy Apply 60d+ ago
Inside Loan Originator
Crosscountry Mortgage 4.1
Loan officer job in Westlake, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Inside Loan Originator is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage's competitive mortgage products, services, and programs. This position consults with customers about their current and future needs to help achieve financing needs, collects and reviews all needed supporting loan documentation, and maintains minimum standards for production and quality.
Job Responsibilities:
* Establish a presence for CCM, including but not limited to, converting incoming leads.
* Analyze current rates and programs to provide accurate and timely information to borrowers.
* Negotiate terms and conditions with borrowers.
* Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
* Manage personal pipeline to ensure service standards and financial goals are met.
* Learn various borrowing programs and processes and stay current with changes and new products.
* Learn and utilize various in-house technical systems and programs.
* Evaluate credit requests and determine trends in a given marketplace.
* Comply with all applicable federal and state compliance guidelines relative to the position.
* Available to work varying hours and overtime if needed.
Qualifications and Skills:
* Minimum of 1 year of sales experience or origination experience in a consumer direct or call center environment.
* Experience collecting and analyzing borrower income and negotiating skills.
* Experience proactively soliciting new business.
* Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
* Experience converting leads and in-bound calls, preferred.
* NMLS License under the terms of the S.A.F.E. Act of 2008 ("SAFE Act") *, a plus.
* State License under the terms of the SAFE Act*, a plus.
* Excellent analytical skills.
* Excellent communication and collaboration skills.
* Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook)
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
$37k-57k yearly est. 58d ago
Inside Loan Originator
Nations Lending 3.8
Loan officer job in Independence, OH
Nations Lending Corporation is one of the fastest-growing mortgage lenders in the US. We're headquartered in the Cleveland, Ohio area and licensed to lend in all 50 states. With more than 90 branches, we employ more than 1,000 talented people. We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of "home loans. made human." an integral part of our company culture. We want you to Join The Nation!
As a Personal Mortgage Advisor (Inside), the employee's primary duties involve procuring and originating consumer-based residential mortgage loans. Employee will solicit, receive, and originate applications for the extension of credit to purchase and refinance 1-4 unit residential properties, secured by a first-lien mortgage or deed of trust, and provide supporting service to consumer applicants. Ensures exceptional customer experience by overseeing loan processing from origination to closing, and providing on-going communication to customers.
Essential Functions:
* Know applicable laws and regulations as well as industry standards, company rules and policies.
* Contact consumers to establish new business opportunities.
* Consult with consumers about their current and future needs and goals.
* Advise and educate consumers about the home purchase or refinance process, and how to better manage their mortgages by discussing loan terms, rates, fees, and other costs.
* Gather consumer information and apply skill and experience to put clients in the best financial status possible.
* Take and receive applications for credit.
* Initiate the loan process and manage application from file start to closing using various systems.
* Assist and communicate with consumers throughout the loan process.
* Confer and meet with customers during various stages of the loan process as needed.
* Utilize materials, reference tools, and other resources to provide accurate and up-to-date loan program/policy information to customers and business partners.
* Provide complete loan applications and support materials to fulfillment center partners.
* Promote self and company to grow market share and achieve production goals.
* Must clock hours daily to ensure all time worked is entered before end of pay period.
Qualifications and Education Requirements:
* 18 years of age or older and a High School Diploma or GED.
* Demonstrated ability to manage personal finances.
* Current Loan Originator license, or eligibility to apply for and obtain a license after hire.
* Able to maintain good standing for all licenses held.
* Intermediate knowledge of office practices and procedures.
* Intermediate computer skills.
* Working knowledge of document-imaging technology.
* Effective in-person and phone etiquette skills.
* Communicates effectively in both written and verbal form.
* Capacity to maintain confidentiality of work-related information and materials.
* Must establish and maintain effective working relationships with co-workers and service providers.
Preferred Skills:
* Familiarity with Loan Origination Systems and other software used for loan origination. Able to maintain social media websites.
* Excellent customer service skills;
* Delivers superior customer service results at all stages of the loan process;
* Familiar with loan products and programs of FNMA/FHLMC/GNMA/FHA/VA/USDA;
* Experience with down payment assistance bond programs or other specialized lending structures is preferred;
* Drive and motivation to build business in a team support environment.
Nations Lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression). Improper interference with the ability of Nations Lending employees to perform their expected job duties is absolutely not tolerated. Nations Lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the Company.
$33k-49k yearly est. Auto-Apply 31d ago
Loan Originator
The Perillo Group
Loan officer job in Cleveland, OH
Job Title: Loan Originator
Responsibilities:
Evaluate loan applications and documentation by confirming credit worthiness
Review loan terms and conditions with clients
Ensure compliance with lending regulations and guidelines
Develop and maintain relationships with realtors, bank officers, and clients
Provide exceptional customer service throughout the loan process
Qualifications:
Bachelor's degree in Finance, Economics, or related field
Proven work experience as a LoanOfficer or similar role
Knowledge of lending practices and regulations
Excellent communication and interpersonal skills
Detail-oriented and able to work in a fast-paced environment
Benefits:
Competitive salary and commission structure
Health insurance and retirement benefits
Ongoing training and professional development opportunities
Opportunity for career advancement within the company
$34k-48k yearly est. 60d+ ago
New Home Consultant
Wayne Homes 4.0
Loan officer job in Lodi, OH
A rewarding job. A balanced life.
Like most companies, Wayne Homes has a list of values that we strive to live up to. But to keep this from getting long and boring, we'll just reduce all those values to a single idea: do right by everyone. In other words, we want to give customers not just a great home but a great buying experience. And we very much want to give employees not just a job that pays well but a career that promotes wellness. That offers a rich, balanced life.
At Wayne Homes, we're continuously evolving and improving our career and compensation program. And within our list of benefits, we provide unique opportunities to grow your income, advance your career and enhance your personal well-being.
For example, in addition to medical insurance, your benefits will include AccelWell, which gives you access to health coaches as well as personalized meal and workout plans. We'll give you RAK Days (a.k.a. Random Acts of Kindness Days), when you can knock off work and volunteer for the community cause of your choice. We'll actively promote your career growth with tuition assistance and opportunities for advancement. We love a good party, so expect quarterly and annual company celebrations. And when you're ready to build a Wayne home of your own, you'll get a very nice employee discount.
Of course, these benefits are in addition to all the standard stuff - 401k, paid holidays, generous paid time off and so on.
It all comes down to this. We want happy customers because a happy customer is a loyal customer. And we want happy employees because a happy employee is a great addition to the Wayne Homes family.
Open Position: New Home Consultant
At Wayne Homes, we guide customers in understanding more deeply what they need and want in a home. By helping them find the Wayne Homes floor plan that best suits their needs and assisting them in customizing that plan, it makes a perfectly personalized fit for the new homeowner. Creating a space that makes such a large impact in someone's life? Now that is what makes the job of New Home Consultant so fulfilling.
Regarding your schedule, you'll be working full-time including weekends, since that's when most people go shopping for a home. But you'll have two consecutive days off during the week, and our Model Home Centers are closed most major holidays.
Here's another big part of the job. As a New Home Consultant, you will be the first impression that most people have of Wayne Homes. But no pressure. Just be your natural, positive, well-informed, well-organized, happy-to-help self, and you'll do great.
What other tasks will you be responsible for in your day-to-day? We are so glad you asked.
Generate sales to meet sales goals - we want to make sure you get paid!
Maintain thorough notes and updates in the sales system about your customers
Conduct customer meetings - get comfy with your computer camera because these could be in person or virtual
Effectively utilize sales, construction, and marketing tools to properly educate your customers - you're the pro!
Let your creativity fly by creating custom drawings for your customers based on their needs and wants
Develop a robust product knowledge of all products offered to customers - including but not limited to, specifications, warranties, installation techniques, etc.
Models that look great help our customers visualize their space - help maintain these by daily model walks
Accurately use the 3 Steps to Great Service method
Go the extra mile for your customer - small, special touches go the longest way!
Continual learning is important to us and we hope it is to you to - find opportunities to continue to grow
Work with your Sales Manager to track, project, and plan for future sales
A driven individual who wants limitless earning potential
Stable work history - sales experience is preferred
A flexible individual with a willingness to adapt
Ability to organize and pay attention to details - because even the small ones matter!
An individual resilient and determined to succeed
Now that you know what you will be doing, what qualifications are we looking for?
A driven individual who wants limitless earning potential
Stable work history - sales experience is preferred
A flexible individual with a willingness to adapt
Ability to organize and pay attention to details - because even the small ones matter!
An individual resilient and determined to succeed
Benefits Offered
Medical, Dental and Vision Insurance
Employer-Paid Life and AD&D Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Flexible Spending Account / Health Spending Account
401k
Paid Time Off, including paid time for volunteering in your community
Employee Retail Discounts
Referral Program
Tuition Assistance
Wayne Homes has been named a 2025 NorthCoast 99 award winner by ERC, the Employers Resource Council. The NorthCoast 99 award honors 99 great Northeast Ohio workplaces for top talent. This is the eighth time that Wayne Homes has received the prestigious NorthCoast 99 award.
JOB CODE: 1000273
$33k-43k yearly est. 6d ago
Commercial /SBA Loan Specialist
Us Tech Solutions 4.4
Loan officer job in Brooklyn, OH
**Job Title : Commercial Loan Specialist (Comm Client Services - SBA)** **Duration: 6 months contract (with possible extension)** **Hours M-F 8am - 5pm ET. Once a month, a late shift of 11:00am-7:30pm is required.**
**Training: 100% on-site for the first 6 weeks Possibly could be Hybrid afterwards**
**Top Things Looking for in Candidate**
+ _Bachelor's degree in finance, business, or a related field._
+ _Experience in commercial lending, preferably with a focus on SBA loans._
+ _Knowledge of SBA loan programs, including 7(a) and 504._
+ _Strong interpersonal skills and ability to build rapport with clients._
+ _Detail-oriented and organized._
+ _Ensure compliance with SBA regulations and internal policies._
**Job Description:**
**Position Summary**
The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing.
**Overview of Primary Functions**
+ Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process ·
+ Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees
+ Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor.
+ May provide service in relation billing inquiries, service requests, suggestions and complaints from customers
+ Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process
+ Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
+ Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions
**Day-to-Day Tasks Include**
+ Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process
+ Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
+ Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests
+ Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements
+ Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.
+ Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity
**Education, Experience, & Differentiating Skills:**
+ High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred
+ 2+ years of experience and a strong knowledge of commercial loan servicing
+ Demonstrates solid understanding of accounting principles
+ Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory)
+ Proven excellent verbal/written communication and interpersonal skills
+ Excellent judgement and decision making skills, demonstrated leadership skills
+ Strong analytical, research, and problem resolution skills
+ Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges
+ Moderate knowledge of banking policies, procedures, government regulations
+ Ability to perform complex scheduled and non-scheduled maintenance functions
+ Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$22k-39k yearly est. 60d+ ago
Jr. Loan Officer
New American Funding 4.2
Loan officer job in Broadview Heights, OH
Get paid commissions while you learn! Inside Loan Agents receive 100% inbound calls from NAF generated leads, the same leads as the Sr LO's. We also supply the best ongoing training and leadership in the Call Center Industry, all focused on your success. NAF LO's have all the modern tools needed to move fast and be successful, including:
* Industry leading Comp Plan with super low online rates and fees.
* 1000's of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you.
* The latest and greatest CRM and LOS systems.
* NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone
* Texting ability from our CRM, as well as mass voice mails to reach a group.
* We service our own loans, your picture and contact info stay on their mortgage coupon.
* All your funded clients are yours to keep, you get the refinances and referrals for higher comp
Location: Broadview Heights, OH
Salary: $15/hr + bps + full time benefits including 401k, paid holidays, and paid vacation
Responsibilities
Duties and Responsibilities:
* Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
* Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
* Perform lock extensions, pipeline management, appraisal orders among other daily duties
* Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
* Accept multiple live, qualified inbound leads daily.
* Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
* Collect and analyze customers documentation for submission to underwriters for pre-qualification of purchase clients
* Structure and price loans accurately.
* Other duties may be assigned.
Qualifications
Desired Competencies:
* Some experience and current product knowledge of FHA, VA, Conventional and other loan programs.
* Demonstrate working knowledge and skills to learn federal and state guidelines, rules and regulations such as TRID.
* Excellent written and oral communication skills.
Desired Education/Experience:
* Current working knowledge of mortgage loan process.
* 0-2 years' experience as a Loan Processor, Jr. Processor, Loan Setup Clerk, LoanOfficer Assistant, Sales, or equivalent. Proficient with Encompass, or other paperless mortgage loan origination systems.
* NMLS licensing preferred, but not required in some branches.
* High School Diploma or equivalent.
Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
#LI-DS1
Responsibilities Duties and Responsibilities: - Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations. - Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them. - Perform lock extensions, pipeline management, appraisal orders among other daily duties - Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day. - Accept multiple live, qualified inbound leads daily. - Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff. - Collect and analyze customers documentation for submission to underwriters for pre-qualification of purchase clients - Structure and price loans accurately. - Other duties may be assigned.
$15 hourly Auto-Apply 60d+ ago
Mortgage Banker
Quicken Loans 4.1
Loan officer job in Cleveland, OH
Who We Are Join Us to Find a Better Way The Quicken Loans Family of Companies (FOC) is obsessed with always finding a better way through the creativity, innovation and transformative thinking of our leaders and team members. We certainly have the desire and ability to adapt to a changing world, but we are known to have changed the world ourselves. We're revolutionizing the mortgage banking industry, while developing new technology-driven ventures along with life changing career experiences. We are revitalizing the communities in which we live, work, and play.
Become an “Intrapreneur”
If you are passionate when it comes to sales, want high earning potential, and do not fit the 9-to-5 mold, then a career in mortgage banking might be right for you. Quicken Loans Mortgage Bankers own their own business within our business and are given a wide variety of options on how to accomplish individual and team goals. And like all successful entrepreneurs, they work hard, think creatively, and earn big.
Job Description
As the faces of the Quicken Loans experience, our Mortgage Bankers:
Complete and pass all assigned Mortgage Banker training and licensing activities - 15 weeks of Mortgage Banker training and licensing
completely paid by Quicken Loans
.
Consult with our clients about current and future needs in achieving their financial goals.
Deliver world-class client service and establish ongoing financial services relationships.
Interview clients to gather information about their unique financial situations, needs and objectives.
Use state-of-the-art technologies to conduct credit, underwriting and financial analyses to qualify clients for various loan programs.
Evaluate various loan programs and affordable financing plans from a broad range of Quicken Loans mortgage options.
Educate and advise clients on the home buying process and how to best manage their mortgage(s).
Ensure exceptional client experiences with ongoing communication throughout the entire loan process.
Protect Quicken Loans' interest and reputation as the nation's largest online retail mortgage lender and the second largest retail mortgage lender in the U.S.
Qualifications
What You Need
To become a successful Quicken Loans Mortgage Banker you need:
A positive attitude and the desire to truly help people.
The ability to rock in a fast-paced, dynamic environment.
Superb communication skills.
The spirit of an entrepreneur.
What You Don't Need
Quicken Loans Mortgage Bankers come to us from different places in their career journeys. We don't expect candidate's to have:
Lending experience or a finance degree. We'll teach you everything you need to know. Seriously.
The ability to make cold calls. You'll only talk to people who are already looking to buy or refi.
Additional Information
What You'll Get
15 weeks of really fantastic Mortgage Banker training.
On-the-job coaching and real-time feedback.
Excellent compensation and benefits.
Sweet bonuses, trips, tickets and cash money.
Cutting edge, lightning fast technology (We call it “Rocket Mortgage” for a reason).
$22k-32k yearly est. 3d ago
Central Loan Processor
7 17 Credit Union
Loan officer job in Warren, OH
About the Role
7 17 Credit Union is seeking a detail-oriented Central Loan Processor to support our lending operations and deliver an excellent member experience. In this position, you will communicate loan decisions, gather required documentation, prepare loan closing packages, and ensure proper and timely disbursal of loan funds. You will also work closely with internal teams, third-party vendors, and members to ensure accurate, compliant, and efficient loan processing.
All positions at 7 17 Credit Union may be assigned additional duties with or without notice.
Key Responsibilities
Primary Duties
Contact members to communicate loan decisions and explain next steps.
Collect additional information required by Underwriters or needed for loan closing.
Assist employees with questions related to lending, closing requirements, and title processing.
Input, verify, and update credit application information accurately.
Prepare and send loan closing documents via remote signature platforms.
Disburse loan funds and complete all required post-closing checklists.
Communicate with third parties (sellers, dealerships, financial institutions) to obtain documents for loan closings.
Review online loan applications for completeness prior to issuing final loan decisions.
Create, review, and audit loan documents to ensure accuracy and compliance with stipulations and underwriting conditions.
Respond promptly and professionally to member inquiries.
Contact members regarding balloon loan refinancing and Visa accounts over their credit limits.
Audit debt protection forms and system programming for accuracy; submit needed corrections.
Research out-of-state title requirements to ensure proper lien placement and complete closing documentation.
Assist with post-closing corrections, including tax adjustments, payoff discrepancies, and title updates.
Use required software applications and post financial transactions accurately.
Meet departmental, individual, and sales-related goals.
Follow Federal and State regulations, Board policies, and credit union procedures.
Secondary Duties
Support loan account setup and maintenance processes, including helpdesk tasks, lending reports, indirect loan funding, GL balancing, draft account balancing, and loan modifications.
Provide backup support to other loan production staff as needed.
Maintain strict confidentiality of all member and credit union information.
Qualifications
Qualifications
Education
High school diploma or equivalent required.
Experience
Minimum 6 months of consumer lending experience within the past 3 years in:
Loan application intake
Loan processing
Loan closing
Underwriting
Loan servicing
Experience must be part of regular daily job responsibilities.
Additional Requirements
Acceptable score on an Excel assessment.
Strong accuracy and thoroughness in transaction processing.
Must obtain State Notary Commission within 90 days of hire.
Knowledge, Skills & Abilities
Strong customer service mindset and team-player attitude.
Professional judgment, appearance, and communication skills.
Excellent attention to detail, resourcefulness, and problem-solving ability.
Strong time management, decision-making, and organizational skills.
Physical & Working Conditions
Regular activities include standing, walking, sitting, reaching, bending, kneeling, talking, hearing, and using hands.
Ability to lift 1-20 lbs up to 5 times per day.
Vision requirements include close and distance vision, color perception, peripheral vision, depth perception, and the ability to adjust focus.
Work performed in a typical office environment.
Reasonable accommodations may be made for individuals with disabilities.
The Mortgage Loan Originator originates first mortgage loans and home improvement loans for consumers.
Requirements
Duties and Responsibilities:Originates one-to-four family residential loans by talking with customers and by contacting realtors, builders, etc.; engages in sales efforts at the customer's home or place of business and away from the bank's place of business or any office maintained for loan production business purposes.Responds to customer/contact inquiries regarding the association's loan products and customer's applications.Keeps up-to-date on government regulations and the association's policies and procedures regarding lending; participates in quarterly compliance training on banking regulations for industry.Promotes the association's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods.Projects a positive image of the association and make sales contacts by participating in community activities, organizations, and business-related functions.Cross-sells and keeps up-to-date on the association's entire product line including both lending and savings products.Knows, understands, and complies with current fair lending laws and bank policies and procedures; addresses same at all times.Manages service providers and vendors effectively; structures relationships with service providers in a strategic manner; sets expectations; develops performance metrics; measures vendor performance, provides feedback and holds accountable.Other duties as required.Necessary competencies:AdaptabilityCommunication skills Customer service Interpersonal skills Job knowledge JudgmentLeadershipPlanning and organization Staff development Technical ExpertiseExperience in sales is required.Experience in customer service is required.Experience in mortgage lending along with lending laws, regulations, & guidelines is preferred.Experience in commissioned sales is preferred.Experience in financial services or banking is preferred.Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, OnBase, various government and investor software/web portals is preferred. CRM software is preferred.Education and ExperienceEducation: High School Diploma or equivalent is required; Bachelor's degree is preferred.Certification: NMLS is/will be required.Years of experience: 3 to 5 years is required.Physical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is customarily and regularly performed outside of an office setting and hours of work are not structured.This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. *Must have an accepted offer to be eligible for the bonus and cannot currently be employed by First Federal Lakewood or have been employed by First Federal Lakewood in the past 60 days. Subject to change without notice. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$37k-59k yearly est. 3d ago
Mortgage Loan Sales
First National Bank of Pennsylvania 4.5
Loan officer job in Akron, OH
Primary Office Location:250 East Broad Street Suite 1720. Columbus, Ohio. 43215.Join our team. Make a difference - for us and for your future.
Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$38k-45k yearly est. 3d ago
Jr. Loan Officer
Crosscountry Mortgage 4.1
Loan officer job in Cleveland, OH
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
As the ClevelandOH branch of CCM, we help local families secure affordable homeownership by providing personalized guidance, clear communication, and a wide range of loan programs tailored to fit your goals.
We're seeking driven, strategic, and results-oriented professionals who thrive in high volume environments and are motivated by earning potential. If you're ready to be rewarded for your results and join a team that values excellence, apply now and let your ambition pay off.
What We Offer:
Competitive commission structure.
Clear growth path.
Ongoing training and mentorship from industry veterans.
Recognition programs and performance incentives.
Position Overview:
CrossCountry Mortgage's Customer Service Representative role is an entry level opportunity to begin a career in the mortgage industry. This role provides the essential tools and foundation to ensure career success and maintain the utmost level of customer satisfaction.
Job Responsibilities:
Build lasting relationships with high-value clients across the mortgage industry.
Take inbound leads via corporate phone system.
Gather basic customer information and identify customer needs.
Assist Licensed LoanOfficers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system.
Utilize corporate training methods and tactics in converting potential prospects to CCM customers.
Leverage cutting-edge tools and data to optimize your outreach and conversion.
Schedule initial appointments as well as maintaining database to ensure customer service expectations are met.
Appropriately classify and distinguish each lead contacted.
Manage high volume of incoming phone calls.
Apply training to live interactions with CCM clients both internally and externally.
Collaborate with a high-performance team to exceed revenue targets.
Qualifications and Skills:
High School Diploma or equivalent.
1+ years of experience as a telemarketer or similar sales/customer service role.
Skill in exceeding sales quotas in a competitive environment.
Familiarity with CRM systems and data-driven sales strategies.
Excellent communication and customer service skills.
Excellent prioritization and time management skills.
Excellent consultative selling skills.
Proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook).
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
$39k-53k yearly est. Auto-Apply 60d+ ago
Commercial / SBA Loan Specialist
Us Tech Solutions 4.4
Loan officer job in Brooklyn, OH
The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing.
**Overview of Primary Functions**
+ Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process ·
+ Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees
+ Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor.
+ May provide service in relation billing inquiries, service requests, suggestions and complaints from customers
+ Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process
+ Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
+ Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions
**Day-to-Day Tasks Include**
+ Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process
+ Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
+ Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests
+ Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements
+ Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.
+ Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity
**Education, Experience, & Differentiating Skills:**
+ High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred
+ 2+ years of experience and a strong knowledge of commercial loan servicing
+ Demonstrates solid understanding of accounting principles
+ Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory)
+ Proven excellent verbal/written communication and interpersonal skills
+ Excellent judgement and decision making skills, demonstrated leadership skills
+ Strong analytical, research, and problem resolution skills
+ Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges
+ Moderate knowledge of banking policies, procedures, government regulations
+ Ability to perform complex scheduled and non-scheduled maintenance functions
+ Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently
**Top Things looking for In Candidate**
+ Reconcile General Ledgers · Research credits and debits · Ability to research GL outages in commercial loan systems · Accounting Degree · Proficient in Microsoft Excel · Previous commercial loan services experience · Self-starter · Work with limited supervision
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$22k-39k yearly est. 60d+ ago
Jr. Loan Officer
New American Funding 4.2
Loan officer job in Broadview Heights, OH
Get paid commissions while you learn! Inside Loan Agents receive 100% inbound calls from NAF generated leads, the same leads as the Sr LO's. We also supply the best ongoing training and leadership in the Call Center Industry, all focused on your success. NAF LO's have all the modern tools needed to move fast and be successful, including:
Industry leading Comp Plan with super low online rates and fees.
1000's of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you.
The latest and greatest CRM and LOS systems.
NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone
Texting ability from our CRM, as well as mass voice mails to reach a group.
We service our own loans, your picture and contact info stay on their mortgage coupon.
All your funded clients are yours to keep, you get the refinances and referrals for higher comp
Location: Broadview Heights, OH
Salary: $15/hr + bps + full time benefits including 401k, paid holidays, and paid vacation
Responsibilities
Duties and Responsibilities:
Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
Perform lock extensions, pipeline management, appraisal orders among other daily duties
Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
Accept multiple live, qualified inbound leads daily.
Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
Collect and analyze customers documentation for submission to underwriters for pre-qualification of purchase clients
Structure and price loans accurately.
Other duties may be assigned.
Qualifications
Desired Competencies:
Some experience and current product knowledge of FHA, VA, Conventional and other loan programs.
Demonstrate working knowledge and skills to learn federal and state guidelines, rules and regulations such as TRID.
Excellent written and oral communication skills.
Desired Education/Experience:
Current working knowledge of mortgage loan process.
0-2 years' experience as a Loan Processor, Jr. Processor, Loan Setup Clerk, LoanOfficer Assistant, Sales, or equivalent. Proficient with Encompass, or other paperless mortgage loan origination systems.
NMLS licensing preferred, but not required in some branches.
High School Diploma or equivalent.
Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
#LI-DS1
$15 hourly Auto-Apply 60d+ ago
New Home Consultant
Wayne Homes 4.0
Loan officer job in Akron, OH
A rewarding job. A balanced life.
Like most companies, Wayne Homes has a list of values that we strive to live up to. But to keep this from getting long and boring, we'll just reduce all those values to a single idea: do right by everyone. In other words, we want to give customers not just a great home but a great buying experience. And we very much want to give employees not just a job that pays well but a career that promotes wellness. That offers a rich, balanced life.
At Wayne Homes, we're continuously evolving and improving our career and compensation program. And within our list of benefits, we provide unique opportunities to grow your income, advance your career and enhance your personal well-being.
For example, in addition to medical insurance, your benefits will include AccelWell, which gives you access to health coaches as well as personalized meal and workout plans. We'll give you RAK Days (a.k.a. Random Acts of Kindness Days), when you can knock off work and volunteer for the community cause of your choice. We'll actively promote your career growth with tuition assistance and opportunities for advancement. We love a good party, so expect quarterly and annual company celebrations. And when you're ready to build a Wayne home of your own, you'll get a very nice employee discount.
Of course, these benefits are in addition to all the standard stuff - 401k, paid holidays, generous paid time off and so on.
It all comes down to this. We want happy customers because a happy customer is a loyal customer. And we want happy employees because a happy employee is a great addition to the Wayne Homes family.
Open Position: New Home Consultant
At Wayne Homes, we guide customers in understanding more deeply what they need and want in a home. By helping them find the Wayne Homes floor plan that best suits their needs and assisting them in customizing that plan, it makes a perfectly personalized fit for the new homeowner. Creating a space that makes such a large impact in someone's life? Now that is what makes the job of New Home Consultant so fulfilling.
Regarding your schedule, you'll be working full-time including weekends, since that's when most people go shopping for a home. But you'll have two consecutive days off during the week, and our Model Home Centers are closed most major holidays.
Here's another big part of the job. As a New Home Consultant, you will be the first impression that most people have of Wayne Homes. But no pressure. Just be your natural, positive, well-informed, well-organized, happy-to-help self, and you'll do great.
What other tasks will you be responsible for in your day-to-day? We are so glad you asked.
Generate sales to meet sales goals - we want to make sure you get paid!
Maintain thorough notes and updates in the sales system about your customers
Conduct customer meetings - get comfy with your computer camera because these could be in person or virtual
Effectively utilize sales, construction, and marketing tools to properly educate your customers - you're the pro!
Let your creativity fly by creating custom drawings for your customers based on their needs and wants
Develop a robust product knowledge of all products offered to customers - including but not limited to, specifications, warranties, installation techniques, etc.
Models that look great help our customers visualize their space - help maintain these by daily model walks
Accurately use the 3 Steps to Great Service method
Go the extra mile for your customer - small, special touches go the longest way!
Continual learning is important to us and we hope it is to you to - find opportunities to continue to grow
Work with your Sales Manager to track, project, and plan for future sales
A driven individual who wants limitless earning potential
Stable work history - sales experience is preferred
A flexible individual with a willingness to adapt
Ability to organize and pay attention to details - because even the small ones matter!
An individual resilient and determined to succeed
Now that you know what you will be doing, what qualifications are we looking for?
A driven individual who wants limitless earning potential
Stable work history - sales experience is preferred
A flexible individual with a willingness to adapt
Ability to organize and pay attention to details - because even the small ones matter!
An individual resilient and determined to succeed
Benefits Offered
Medical, Dental and Vision Insurance
Employer-Paid Life and AD&D Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Flexible Spending Account / Health Spending Account
401k
Paid Time Off, including paid time for volunteering in your community
Employee Retail Discounts
Referral Program
Tuition Assistance
Wayne Homes has been named a 2025 NorthCoast 99 award winner by ERC, the Employers Resource Council. The NorthCoast 99 award honors 99 great Northeast Ohio workplaces for top talent. This is the eighth time that Wayne Homes has received the prestigious NorthCoast 99 award.
JOB CODE: 1000263
$33k-43k yearly est. 16d ago
New Home Consultant
Wayne Homes 4.0
Loan officer job in West Salem, OH
A rewarding job. A balanced life.
Like most companies, Wayne Homes has a list of values that we strive to live up to. But to keep this from getting long and boring, we'll just reduce all those values to a single idea: do right by everyone. In other words, we want to give customers not just a great home but a great buying experience. And we very much want to give employees not just a job that pays well but a career that promotes wellness. That offers a rich, balanced life.
At Wayne Homes, we're continuously evolving and improving our career and compensation program. And within our list of benefits, we provide unique opportunities to grow your income, advance your career and enhance your personal well-being.
For example, in addition to medical insurance, your benefits will include AccelWell, which gives you access to health coaches as well as personalized meal and workout plans. We'll give you RAK Days (a.k.a. Random Acts of Kindness Days), when you can knock off work and volunteer for the community cause of your choice. We'll actively promote your career growth with tuition assistance and opportunities for advancement. We love a good party, so expect quarterly and annual company celebrations. And when you're ready to build a Wayne home of your own, you'll get a very nice employee discount.
Of course, these benefits are in addition to all the standard stuff - 401k, paid holidays, generous paid time off and so on.
It all comes down to this. We want happy customers because a happy customer is a loyal customer. And we want happy employees because a happy employee is a great addition to the Wayne Homes family.
Open Position: New Home Consultant
At Wayne Homes, we guide customers in understanding more deeply what they need and want in a home. By helping them find the Wayne Homes floor plan that best suits their needs and assisting them in customizing that plan, it makes a perfectly personalized fit for the new homeowner. Creating a space that makes such a large impact in someone's life? Now that is what makes the job of New Home Consultant so fulfilling.
Regarding your schedule, you'll be working full-time including weekends, since that's when most people go shopping for a home. But you'll have two consecutive days off during the week, and our Model Home Centers are closed most major holidays.
Here's another big part of the job. As a New Home Consultant, you will be the first impression that most people have of Wayne Homes. But no pressure. Just be your natural, positive, well-informed, well-organized, happy-to-help self, and you'll do great.
What other tasks will you be responsible for in your day-to-day? We are so glad you asked.
Generate sales to meet sales goals - we want to make sure you get paid!
Maintain thorough notes and updates in the sales system about your customers
Conduct customer meetings - get comfy with your computer camera because these could be in person or virtual
Effectively utilize sales, construction, and marketing tools to properly educate your customers - you're the pro!
Let your creativity fly by creating custom drawings for your customers based on their needs and wants
Develop a robust product knowledge of all products offered to customers - including but not limited to, specifications, warranties, installation techniques, etc.
Models that look great help our customers visualize their space - help maintain these by daily model walks
Accurately use the 3 Steps to Great Service method
Go the extra mile for your customer - small, special touches go the longest way!
Continual learning is important to us and we hope it is to you to - find opportunities to continue to grow
Work with your Sales Manager to track, project, and plan for future sales
A driven individual who wants limitless earning potential
Stable work history - sales experience is preferred
A flexible individual with a willingness to adapt
Ability to organize and pay attention to details - because even the small ones matter!
An individual resilient and determined to succeed
Now that you know what you will be doing, what qualifications are we looking for?
A driven individual who wants limitless earning potential
Stable work history - sales experience is preferred
A flexible individual with a willingness to adapt
Ability to organize and pay attention to details - because even the small ones matter!
An individual resilient and determined to succeed
Benefits Offered
Medical, Dental and Vision Insurance
Employer-Paid Life and AD&D Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Flexible Spending Account / Health Spending Account
401k
Paid Time Off, including paid time for volunteering in your community
Employee Retail Discounts
Referral Program
Tuition Assistance
Wayne Homes has been named a 2025 NorthCoast 99 award winner by ERC, the Employers Resource Council. The NorthCoast 99 award honors 99 great Northeast Ohio workplaces for top talent. This is the eighth time that Wayne Homes has received the prestigious NorthCoast 99 award.
JOB CODE: 1000274
How much does a loan officer earn in Cleveland, OH?
The average loan officer in Cleveland, OH earns between $33,000 and $72,000 annually. This compares to the national average loan officer range of $30,000 to $69,000.
Average loan officer salary in Cleveland, OH
$49,000
What are the biggest employers of Loan Officers in Cleveland, OH?
The biggest employers of Loan Officers in Cleveland, OH are: