Keys to writing a loan officer job description. Zippia analyzed thousands of loan officer job descriptions to identify key pieces of information you want to include. Using a machine learning data analysis, we determined the following key facts about loan officer job descriptions:

  • The average loan officer job description intro is about 111 words
  • The responsibilities section contains an average of 10 bullets points
  • The requirements section contains an average of 9 bullets points

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Loan Officer Duties

  • Manage a multifacete commercial real estate investment firm.
  • Supervise and manage the processing staff and also underwrite conventional loans for correspondent lenders.
  • Follow up leads for refinance loans gather all applications and necessary paperwork to qualify applicants from origination to close of escrow.
  • Analyze available resources to determine suitable mortgage products (FHA, FNMA/FHLC) to meet clients' purchasing or refinancing goals.
  • Originate and process various loan products including government, conventional, portfolio, construction, USDA mortgages, home equity line/loans.
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Loan Officer Requirements

Loan officer requirements can be divided into basic requirements and required soft skills. The lists below show the most common requirements included in loan officer job postings.

  • Bachelor’s degree in finance, economics or related field
  • Previous experience in banking or loan processing
  • In-depth understanding of loan products and regulations
  • Excellent knowledge of financial analysis
  • Proficiency with loan origination software
Required Soft Skills
  • Critical thinking and problem-solving abilities
  • Strong customer service skills
  • Ability to work independently and meet deadlines
  • Excellent communication and interpersonal skills
  • Prioritization and organization skills

Loan Officer Description Example 1

Full Job Description


This is a full-time commissioned position based out of our 1501 North Broad Street location in Philadelphia, PA.

Embraces, promotes, and is accountable for delivering, Fulton Financial Corporation's superior customer service. Solicits first mortgages through contacts with realtors, builders, and developers. Works with customers and prospective customers to assist in identifying and securing a mortgage loan that is appropriate for their individual financial circumstances and goals.. This is an entry level role that combines formal classroom training, on-the-job training and mentorship over a twelve month period.

  • Successfully completes all mortgage training required for this position. This includes in house classroom, on the job, external, and any state or national training necessary to earn and maintain mortgage lending authority. Over time, becomes a proficient on the various mortgage products offered and how they each best satisfy a customer's financial needs. Adhere to and fully comply with any and all policies and procedures related to internal and external rules and regulations.
  • Teams with a Mentor to execute assigned and self-created mortgage marketing plans to meet or exceed mortgage production goals. Develops and expands referral sources in order to solicit first mortgages. Establishes and maintains regular contact with Realtors in their offices and on site at open house events. Meets with builders on job sites to discuss lending options related to clients they have building homes. Regularly seeks opportunities to meet with developers. Participates in building trade shows and events related to real estate where relationships can be built and those already established can continue to grow.
  • After necessary training, collects and analyzes applicant financial information to assess the financial circumstances anddetermine whether the applicant and the property qualify for a particular loan. Interviews applicants and provides required information for the mortgage product. This includes income, assets, investments, debt, credit history, prior bankruptcies, judgments, and liens, as well as characteristics of property and similar information. Identifies customer's needs in conjunction with customer's financial situation and evaluates those needs in relation to available financial products. Recommends the financial product(s) which best meet the customer's specific needs after advising customer about the risks and benefits of the loan alternatives, including the options and advantages involved. Recommends terms and conditions of mortgage loans.
  • Engages in customer-specific education and persuasive sales activity to encourage business with Company and cross promotes other services and financial products of Company to outside referral sources.
  • Performs work related to the loans the incumbent and/or Mentor originates. Obtains and analyzes pertinent financial and credit data. Follows current loans to ensure conformity with terms. Follows up with customers and prospective customers via telephone and e-mail communication. Completes paperwork related to the loans originated. Prepares materials needed to support incumbent's loan activities. Attends company meetings as necessary. Ensures loan originations are in accordance with regulatory compliance. Ensures documentation is completed in accordance with regulatory compliance. Communicates with the customer throughout the process on an ongoing basis to ensure the customer understands the process.

Required Education

High School Diploma or equivalent

Required Experience

1 or more years Prior experience and proven success in sales and client service preferably in a financial industry position. A Bachelor's degree or higher will be accepted in lieu of experience.

1 or more years Excellent phone skills and ability to speak professionally with customers. Positive attitude and lots of energy.

1 or more years Excellent interpersonal and negotiation skills. Organizational skills and effective time management are necessary in this semi-autonomous, fast paced environment.

Preferred Experience

1 or more years Experience in residential lending with a solid knowledge of the local market and regulations

Fluency in Spanish

Required Certifications

Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future. EEO Statement Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. NMLS

This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.

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Loan Officer Description Example 2

Full Job Description

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?

Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.

At BHG, you'll become immersed in the finance industry-with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.

With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.
Who You Are
You are a motivated sales professional who is passionate about client solutions and experience. You excel at communicating and negotiating, with experience managing a sales pipeline. You are highly organized, process and detail-oriented, and thrive in a fast-paced environment where you can achieve your own financial success.
What You'll DoResponsible for presenting loan terms and conditions to the borrower Negotiates terms and conditions with the borrower Explains documentation required for funding and or any contingencies requested by the UnderwriterExplains funding process and sets best expectations for the client with our Identification Verification process Maintains pipeline Work directly with our Sales Executives, Underwriters and Funding departments to ensure an easy process for our borrowers
What You'll NeedUnderstands how to manage a pipeline effectively.Has a strong knowledge of loan products (conventional, jumbo and government).An ability to analyze income and assets properly in order to qualify clients for specific loan products.Understands processing, underwriting and/or closing procedures.Strong communicator, both verbally and in writing Self-motivated and highly organized.Can prioritize multiple competing tasks.Can build and maintain solid referral base Uses appropriate interpersonal styles, communication methods and approaches to gain clients.Understands the connection of the level of service provided being directly correlated to driving sales volume.Can be flexible to work weekends and/or extended hours as needed.
Life at BHG
At BHG, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the wellbeing and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.

Why You Should Join BHG
We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG include:

· 100% coverage of monthly health insurance premiums
· Competitive PTO and vacation policies
· Company 401(k) plan with employer contributions after one year
· On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
· Company-sponsored training and certification opportunities
· Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
· Ongoing volunteer opportunities to give back to the community through our BHG Cares program

If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!

** All Remote employees at BHG Financial are required to work within the United States of America.

BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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Loan Officer Description Example 3

Full Job Description

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

As a Rocket Companies ' team member, you're empowered to make an impact, foster your entrepreneurial spirit, and build a career customized by you because - At Rocket, You Can.

Working for Rocket Mortgage means you truly have a passion for helping people - because at the core of our mortgage business -- that's what we do. Our powerful sales team will teach you the ins and outs of the business and empower you to build a lasting banking career with us. You'll be rewarded for your hard work with uncapped commission, monthly awards, team celebrations and camaraderie and so much more.

As a Mortgage Loan Officer, we'll not only cover all the licensing and training fees that occur when earning a state license, but you'll be paid for any time spent in training classes. We'll provide you with everything you need to make sure our clients have the best mortgage experience possible. You'll use your competitive edge to present, evaluate and sell valuable financial solutions to clients across the country, over the phone. This is an opportunity to impact the communities in which we live and work.
Minimum Qualifications
Have passed SAFE/UST Licensing ExamStrong verbal and written communication skills Ability to remain competitive and coachable while working in a fast-paced sales environment Desire to take your sales career to the next level Ability to adapt well to change with the willingness to maintain a flexible schedule Team player attitude

Preferred Qualifications
Experience reaching or exceeding sales goals and objectives Proven success in a sales or customer service role

Job Summary

As our business continues to grow, we're in search of energetic, passionate people who want to join our elite team of mortgage professionals. We'll provide you with all the paid training and licensing needed, along with a high-lead flow of qualified clients.

In this role, you'll use your competitive edge to present, evaluate and sell valuable financial solutions to clients across the country. Your ability to build connectivity and rapport with clients will contribute to your overall success. At Rocket Mortgage, you'll be surrounded by leaders and team members who will support your personal and professional development.

What You'll Get
A competitive compensation package, which includes salary base pay plus uncapped sales commission Excellent benefits package that starts day 1, which includes a 401(k) match, medical/dental/vision and much more6 months of ongoing, paid mortgage sales training Company-generated leads

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

Work to obtain necessary licensing - we provide paid training and cover all fees Provide every client exceptional customer service Achieve or exceed sales goals and objectives Advise clients on the home buying or refinance process Educate clients on how to better manage their mortgages Assist clients through the loan process from application to closing

Who We Are
Rocket Companies is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage , which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
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Loan Officer Job Description Faqs

What Are The Most Common Skills On A Job Description For A Loan Officer?

The most common skills on a job description for a loan officer are Customer Service, Origination, and Loan Origination.

What Does A Loan Officer Do?

Loan officers are responsible for assisting borrowers on the best type of loans to avail and guiding the clients throughout the application process. A loan officer must be highly knowledgeable about different lending products, payment plans, loan regulations, and essential files for fast loan approval. Loan officers also act as the first point of contact, conducting an initial screening of the customers, process loan contracts and appropriate documentation, update account records, and respond to customer's inquiries. A loan officer also has the right to reject loan applicants who do not meet loan qualifications.
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