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Loan Officer resume examples for 2024

Updated June 25, 2024
8 min read

A strong loan officer resume highlights key skills like customer service, loan origination, and knowledge of mortgage products. Specific experiences, such as managing the loan lifecycle and maintaining compliance, showcase your expertise. A focus on building business relationships and communicating effectively with clients is important. As one expert noted, "Position required strong customer service, problem-solving, and attention to detail skills." This blend of abilities will help you stand out in a competitive job market.

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Loan Officer resume example

Choose from 10+ customizable loan officer resume templates

Choose from a variety of easy-to-use loan officer resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your loan officer resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume
Loan Officer Resume

Entry level loan officer resume example

Professional loan officer resume example

Loan Officer resume format and sections

  1. 1

    1. Add contact information to your loan officer resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Loan Officer Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your loan officer resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Loan Officer Education

    Majors
    10.8%
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    Loan Officer Resume Relevant Education Example #1

    Certificate In Psychology 2004 - 2005

    University of Illinois at Chicago Chicago, IL

    Loan Officer Resume Relevant Education Example #2

    Bachelor's Degree In Finance 2010 - 2013

    Baruch College of the City University of New York New York, NY

  3. 3

    3. Next, create a loan officer skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an loan officer resume

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • FHA Skills.
       

      The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.

    • Multifaceted Skills.
       

      Multifaceted may be used to describe an individual or a company that can complete many different tasks or offers a number of services. For example, if an employee works in accounting but can also act assist in the company's marketing and administrative departments, the employee may be viewed as multifaceted. A multifaceted business may offer not only cleaning products but also may offer cleaning services.

    • Financial Services Skills.
       

      Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

    • Outbound Calls Skills.
       

      An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

    Top Skills for a Loan Officer

    • Customer Service, 17.4%
    • Origination, 13.4%
    • Loan Origination, 5.3%
    • FHA, 5.2%
    • Other Skills, 58.7%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your loan officer experience

    The most important part of any resume for a loan officer is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of loan officers" and "Managed a team of 6 loan officers over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Personal Banking Officer
    Wells Fargo
    • registered, and NMLS compliant.
    • registered with the Nationwide Mortgage Licensing System (NMLS).
    • Developed client accounts and used profiling analysis tools to identify cross-selling opportunities to increase sales.
    • Developed and maintained high-value client portfolio by enriching client relations and cross-selling opportunities.
    • Maintained cross-selling goals for collective quarterly incentive pay-out.
    Work History Example # 2
    Mortgage Loan Specialist
    Bank of America
    • Verified fees for the various states and counties.
    • Obtained and continues to maintain NMLS Loan Officer Licenses in states of MA and maintain NMLS license.
    • Audited loan modification proposals to ensure compliance before receiving final approval.
    • Validated residential loans submitted through an automated decision system.
    • Ensured compliance and regulations were not violated regarding fee charges to borrowers.
    Work History Example # 3
    Loan Officer
    Citi
    • Developed relationships with new and current Realtors, builders and borrowers to promote continuous business.
    • Reviewed all documents to certify that FHA, VA, or Conventional guidelines were met.
    • Required sales production of at least 4 loans with dollar volume averaging 200k.
    • Conducted Title resolution, stipulation, income validation, and quality assurance auditing.
    • Prepared and Mailed THE RESPA.
    Work History Example # 4
    Loan Officer
    Enova International
    • adjusted due dates for loan payments to adhere to customers loan contract terms.
    • Assisted customers in obtaining cash advances by verifying employment, bank information and residency.
    • Originated FNMA and FHLMC loans through real estate agents and individuals.
    • Initiated leads on perspective borrowers while building trust with new clients.
    • Maximized profit potential by successfully offering recommendations to increase customer value.
  5. 5

    5. Highlight loan officer certifications on your resume

    Specific loan officer certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your loan officer resume:

    1. Certified Management Accountant (CMA)
    2. International Accredited Business Accountant (IABA)
    3. Residential Certified Loan Officer (CLO)
    4. Certified Medical Office Manager (CMOM)
    5. Certified Bank Teller (CBT)
    6. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
    7. Microsoft Office 365
    8. Nationally Certified Medical Office Assistant (NCMOA)
    9. Professional Credit Specialist (PCS)
  6. 6

    6. Finally, add an loan officer resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your loan officer resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common loan officer resume skills

  • Customer Service
  • Origination
  • Loan Origination
  • FHA
  • NMLS
  • Loan Products
  • Multifaceted
  • Mortgage Products
  • Financial Services
  • Business Relationships
  • Outbound Calls
  • Loan Programs
  • Strong Customer Service
  • FNMA
  • USDA
  • Residential Mortgage Loans
  • Credit Reports
  • Bank Products
  • Underwriting Guidelines
  • Financial Data
  • Bank Secrecy Act
  • Mortgage Loan Applications
  • Loan Approval
  • Develop Leads
  • Loan Volume
  • Automated Underwriting
  • Loan Options
  • Loan Process
  • Credit Worthiness
  • Loan Packages
  • Credit Data
  • Commercial Banking
  • Property Evaluations
  • Interest Rates
  • Fannie MAE
  • Tax Returns
  • Credit Analysis
  • Customer Complaints
  • Mortgage Process
  • Inbound Calls
  • Loan Agreements
  • Cold Calls
  • Corporate Financial Statements
  • Anti-Money Laundering
  • Commercial Loans
  • Loan Closings
  • Freddie Mac
  • Loan Committee
  • Consumer Loans

Entry level loan officer resume templates

Professional loan officer resume templates

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Updated June 25, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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