Top Loan Officer/Loan Processor Skills

Below we've compiled a list of the most important skills for a Loan Officer/Loan Processor. We ranked the top skills based on the percentage of Loan Officer/Loan Processor resumes they appeared on. For example, 19.9% of Loan Officer/Loan Processor resumes contained Loan Portfolio as a skill. Let's find out what skills a Loan Officer/Loan Processor actually needs in order to be successful in the workplace.

The six most common skills found on Loan Officer/Loan Processor resumes in 2020. Read below to see the full list.

1. Loan Portfolio

high Demand
Here's how Loan Portfolio is used in Loan Officer/Loan Processor jobs:
  • Assisted in servicing of commercial loan portfolio
  • Oversee the daily operations of Loan Servicing in the management of a $270 million loan portfolio.
  • Manage and service a $13,554,590 loan portfolio for 22 participating Banks and Financial Institutions.
  • Administered a $500MM+ loan portfolio of secured/unsecured loans and special credits;.
  • Managed a 1,200+ loan portfolio, including all records management and loan servicing.
  • Monitored loan portfolio, to ensure clients' compliance with loan terms.
  • Attained largest individual loan portfolio in Texans' history at the time.
  • Service 450+ Business Finance loan portfolio.
  • Reduced multi-billion dollar overall outstanding loan portfolio through servicing over 600 million customers.
  • Service a multi-million dollar loan portfolio which includes collections, problem loan workouts, and file review.

Show More

2. Financial Status

high Demand
Here's how Financial Status is used in Loan Officer/Loan Processor jobs:
  • Analyzed customer's financial status to determine feasibility of granting loans.
  • Called on potential small business clients to advise on financial status and options for growth, utilizing various credit resources.
  • Collect payment and maintain files on financial status of accounts.
  • Examine client's financial status, and evaluate best options.
  • Analyze the applicants' financial status.
  • Analyzed applicant financial status, credit and property appraisal evaluation Examined loan documentation for accuracy and completeness.
  • Explain and affirm the different loan repayment modes and help customers to select the best strategy coinciding with their financial status.

Show More

3. Credit Reports

high Demand
Here's how Credit Reports is used in Loan Officer/Loan Processor jobs:
  • Utilized automated processing software to input and organize information from client applications and to generate credit reports.
  • Ordered credit reports/appraisals and submitted loan files to underwriter for approval.
  • Analyze consumer credit reports for Consumer Lending applications to evaluate risk.
  • Assessed, coordinated and analyzed comprehensive credit reports.
  • Review credit reports for qualification.
  • Managed 5 locations, billed all offices for credit reports, Reviewed all submissions to banks, lenders and mortgage companies.
  • Complete Fannie Mae form 1003, and pull clients' credit reports to have access to daily rates and lock them.
  • Excelled in comprehension of loan products and analysis of credit reports, income and all other related documentation for complete file.
  • Interview the clients, request credit reports, analyze the documents and the loan application, and request the appraisal.
  • Analyze tax returns, credit reports, interim financial statements to determine strengths and weaknesses of client's application.
  • Analyzed credit reports on a daily basis to determine an approval, counter offer or seek an alternative option.
  • Pulled and graded credit reports, selected and communicated with funding institutions for the appropriate financial match.
  • Analyzed credit reports, completed documents to close loans, and individually performed all office administrative tasks.
  • Order title insurance, credit reports, inspection, appraisal; process verification of asset and income.
  • Obtained credit reports, ordering appraisals, flood certifications and verified employment, income and assets.
  • Organized and handled the Title, Insurance, Inspections, Surveys, Credit Reports, etc.
  • Prepared disclosures and reviewed credit reports as well as all other documentation needed to fund loans.
  • Analyzed credit reports, reviewed income statements, and evaluated debt ratios versus total asset worth.
  • Reviewed credit reports, income documentation, tax returns, etc: to accurately process loans.
  • Process Home loans, evaluated credit reports, order appraisals, titles and set up closing.

Show More

4. Loan Applications

high Demand
Here's how Loan Applications is used in Loan Officer/Loan Processor jobs:
  • Evaluated loan applications and documentation by confirming credit worthiness as well as rejected loans; explained deficiencies to applicants.
  • Ensured compliance with credit policy requirements through review of loan applications and supporting documentation for accuracy and completeness.
  • Evaluated information on residential loan applications, facilitated communication between clients, loan officer, and underwriter.
  • Originated residential mortgage loans; obtained all necessary client information and signatures for loan applications.
  • Process loan applications while giving meticulous attention to detail recognizing the importance of accuracy.
  • Generated new mortgage loan applications by developing relationships within the community and prospecting activities.
  • Completed loan applications with customers, processed / gathered loan documents for mortgage approval/closing.
  • Processed loan applications and requested conditions necessary to close pending loans.
  • Processed loan applications including credit analysis, financial analysis and attachments.
  • Complete mortgage loan applications and obtains documentation to verify information.
  • Interviewed applicant's and collected personal information for loan applications.
  • Evaluated loan applications and reviewed credit history to determine risk.
  • Evaluated loan applications and documentation to determine credit worthiness.
  • Assess the creditworthiness of loan applications judging their suitability.
  • Processed and approved consumer and mortgage loan applications.
  • Collect data for Federal Government Disaster Loan Applications.
  • Processed on-line loan applications and authorized credit approval.
  • Processed customer loan applications and customer documentation.
  • Reviewed loan applications for required information.
  • Interviewed and completed mortgage loan applications.

Show More

5. Customer Service

high Demand
Here's how Customer Service is used in Loan Officer/Loan Processor jobs:
  • Provided professional customer service and confidentiality
  • Worked as a loan originator providing excellent customer service through communications with external and internal customers.
  • Provided excellent customer service by effectively communicating all aspects of mortgage loans and lending.
  • Develop and maintain good rapport with respective customers by providing excellent customer service.
  • Provided excellent customer services by helping customers avoid foreclosure of their homes.
  • Assist members with customer service inquiries that included processing membership applications.
  • Provided in-person customer service to individuals seeking home ownership counseling.
  • Owned and operated Mortgage Company specializing in superior customer service.
  • Provided customer service follow-up until loans were completed
  • Supported business goals through outstanding customer service.
  • Provided optimum customer service and loan quality.
  • Used problem-solving skills, comprehension, good marketing strategies as well as methods and techniques for promoting and enhancing customer service.
  • Started the department when the bank opened and eventually supervised three shifts in Item Processing, Computer Operations and Customer Service.
  • Assisted in opening up this new office with a strong emphasis on compliance issues and attention to providing superior customer service.
  • Handled Customer Service Calls and addressed all Customer Queries or Complaints in a very Professional and Efficient manner.
  • Managed the client/business relationship, customer service issues, scheduled closings, and followed the transaction to servicing.
  • Provided customer service as a loan officer for branch customer, existing and potential clients via telephone.
  • Trained new employees in customer service and provided technical support on hardware and software to local region.
  • Maintained a high level of customer service with the customers and all the third party vendors.
  • Hired, trained, and supervised 15 customer service, collection, and lease departments employees.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Va

high Demand
Here's how Va is used in Loan Officer/Loan Processor jobs:
  • Participated in an advisory capacity on various financial, compliance, and operational audits in accordance with SOX professional standards.
  • Validated HMDA reporting information for accuracy on both canceled and originated loans to ensure compliance with Regulation B requirements.
  • Counseled students on options available for eliminating delinquencies on student loans by determining deferment eligibility or negotiating forbearance.
  • Coordinated the implementation of financial database tools and trained end users on various software applications.
  • Worked closely with loan officer to gather necessary documentation and data to obtain loan approval.
  • Converted filing system from numeric to alphabetic allowing for quicker retrieval of information.
  • Counseled borrowers on options available for reducing and eliminating student loan delinquencies.
  • Verified conditions of approval which included, customer income and asset documentation.
  • Evaluated customers' credit profiles and using institution's guidelines determined creditworthiness.
  • Maintained customer confidence by keeping all applicants's private information confidential.
  • Facilitated Small Business Administration approval through development of loan authorizations.
  • Obtain and evaluate documentation and reports including application and appraisals.
  • Registered FHA/VA and conventional loans on the automated origination system.
  • Cleared underwriting conditions after approval and requested closing docs.
  • Process various monthly reports including Credit Life and Disability.
  • Evaluated and consolidated lenders to efficiency and revenue.
  • Provided Pre-Qualifications and Pre-Approval letter to potential clients.
  • Submitted loan application with recommendation for underwriting approval.
  • Assisted customers via telephone with various loan qualifying information
  • Evaluated potential home improvement/debt consolidation loan candidates.

Show More

7. Lenders

high Demand
Here's how Lenders is used in Loan Officer/Loan Processor jobs:
  • Interviewed prospective lenders to for additional services; significantly expanded company lender sources in both purchase and refinance markets.
  • Supervised and managed the processing staff and also underwrote conventional loans for correspondent lenders.
  • Maintain communications between borrowers and lenders to ensure uniformity.
  • Assemble a comprehensive review of loan documentation for loan processors, the Title Company, appraisals, lenders, and underwriters.
  • Maintained contact with clients, attorneys, lenders, and title officers to obtain documents and clear loan conditions.
  • Correspond with customers, lenders, and loan officers to support potential buyer's qualification in purchasing a home.
  • Executed all Loan Officer duties to include credit analysis, shopping loans to lenders, and reviewing contracts.
  • Collect client information over the phone and in person and fill out forms to submit to lenders.
  • Worked with multiple lenders to achieve the highest turnaround time for funded loans in the company.
  • Submitted files to lenders, and collected, ordered all documentation from clients for the lenders.
  • Direct contact with Borrower, Lenders, Appraisers and Attorneys to complete the loan process.
  • Work with numerous lenders and investors, using automated underwriting systems (DU/LP).
  • Compile and submit loan application packets in order to be sent out to lenders.
  • Gathered rates and loan product guidelines from different lenders to present to clients.
  • Trained and mentored lenders and new hires, regarding SBA policies and procedures.
  • Structure, audit, lock, and communicate with multiple residential lenders.
  • Collected all Lenders conditions, and prepared all Loan File for Closing.
  • Coordinated effectively with Lenders to ensure that the guidelines were being followed.
  • Experience working with a mortgage brokerage and processing loans with various lenders.
  • Worked with borrowers, lenders, the SBA and closing counsel.

Show More

8. Title Companies

high Demand
Here's how Title Companies is used in Loan Officer/Loan Processor jobs:
  • Communicated with title companies to complete closing documentation.
  • Coordinated effectively with title companies for complex closings.
  • Communicated with title companies, closing agents, and others in order to provide the best customer service to our customers.
  • Worked with Title Companies on ordering payoffs and clearing titles with issues to make a clean title to close loans.
  • Maintained excellent communication with clients, agents, title companies, underwriters, financial intuitions and additional relative parties.
  • Contributed to successful and efficient real estate closings for clients by coordinating the processes with lenders and title companies.
  • Processed mortgages to be sent to investors, and prepared closing packages to be sent to title companies.
  • Liaised with customers, branch managers, brokers, title companies and law firms to fulfill commercial transactions.
  • Organized files, created forms for agency, customer service to sellers/buyers agents, and title companies.
  • Worked closely with mortgage brokers and closing team preparing all documents for attorneys and title companies.
  • Worked with attorney offices, title companies and settlement agents to schedule closings and finalize documents.
  • Direct contact with appraisers, title companies and Lenders to get clients to the closing table.
  • Teamed with title companies, real estate agents and appraisers in order to fund new loans.
  • Worked with area builders, real estate professionals and title companies for monthly mortgage loan production.
  • Work with a large variety of banks and lenders, Title Companies, Attorneys and Appraisers.
  • Worked with Appraisers, Lenders, Credit Agencies and Title Companies on a daily basis.
  • Liaised between Appraisers, title companies, lawyers, Real Estate Agents, and vendors.
  • Provided customer service to our clients, financial institutions, appraisers and title companies.
  • Closed loans as a 3rd party representative for title companies throughout the metro area.
  • Coordinated delivery of closing packages to title companies and sent required documents for recording.

Show More

9. Real Estate

high Demand
Here's how Real Estate is used in Loan Officer/Loan Processor jobs:
  • Provided borrower education regarding how to avoid further foreclosure cost and real estate owned status to maintain their property investment.
  • Prepared and filed releases of collateral documents\mortgages for real estate transactions in various jurisdictions.
  • Generate Real Estate payment schedules/account transcripts.
  • Worked directly with local real estate companies, condominium regime property managers, and other professionals to develop a client base.
  • Maintain professional rapport with Escrow Officers, Account Executives, Home Insurance Agent, Appraiser, and Real Estate Agents.
  • Generated referral business, leads and relationships with individuals, existing clients, past clients, and Real Estate Professionals.
  • Interview applicants, examine, evaluate, and authorize approval of customer applications for residential real estate and construction loans.
  • Worked closely with many partners: Attorney s, CPA s, Real Estate Professionals, Processors and Underwriters.
  • Provide borrower meets their real estate financing needs including, Refinance, Purchase, Debt consolidation, and Home improvement
  • Established sales channels from multiple sources; community groups, real estate brokerages, inbound inquiries, financial planners.
  • Administered payments and reduction of real estate and personal property taxes on commercial properties, performing and non-performing loans.
  • Train new real estate agents and brokers in areas of financing, qualifying buyers, and lending guidelines.
  • Head of a marketing project for Mortgage Company to reach out to real estate companies around the area.
  • Processed, closed, packaged and funded all types of real estate loans for sale to secondary market.
  • Maintained strong customer relations between the borrower, Banking Center, and Real Estate Loan Development Center.
  • Prepare and coordinate payments of real estate taxes for company's assets (over 350 assets).
  • Coordinated and transacted real estate purchases through buyer representation, including property inspections, repairs and appraisals.
  • Advertised real estate listings for partnered real estate companies in compliance with Tower Financial Services for loans.
  • Worked with home buyers, real estate agents and all entities included in the purchase of homes.
  • Assembled documents for delivery to the title company, real estate broker and/or lending officer for closing.

Show More

10. Financial Statements

high Demand
Here's how Financial Statements is used in Loan Officer/Loan Processor jobs:
  • Examined financial statements, extrapolated appropriate information and prepared trend report spreadsheet for loan officer review.
  • Analyzed financial statements and pertinent information to determine creditworthiness of clients.
  • Analyzed financial statements and pertinent information of prospective customers.
  • Type, assemble and finalize income tax returns, financial statements and audit reports for multiple clients and companies.
  • Reconcile bank accounts, payment of monthly invoices, Financial Statements and income tax and Social Security payments.
  • Obtained and compiled loan applicants' credit histories, financial statements, and employment information.
  • Performed financial analysis of financial statements and balance sheets to base loan decisions.
  • Analyzed financial statements, ordered and reviewed title and appraisals.
  • Prepared financial statements for the Board of Directors.
  • Compiled database of loan applicants' credit histories, corporate financial statements and otherfinancial information.
  • Analyze financial statements Maintain homeowner policies Handles extensive data entry with precision

Show More

11. Escrow

high Demand
Here's how Escrow is used in Loan Officer/Loan Processor jobs:
  • Initiated opening of escrow, ordered appraisal, analyzed preliminary report and reviewed escrow instructions.
  • Worked extensively with opening and closing escrow.
  • Worked with clients, Loan Officers, Borrowers, Investors, Underwriters, Escrow, Title, and Funding officers.
  • Developed confidential correspondences, letters and memos * Adhered to all regulatory compliance issues * Ordered Escrow, Title and Appraisals
  • Specialized unit handled escalated, highly complex mortgage service calls, including escrow analysis, ACH set-up and tax research.
  • Released over $125,000.00 in escrow money owed to clients which could have resulted in legal matters with Federal Government.
  • Managed overall loan operations dealing with Borrowers, Appraisers, Title and Escrow Companies, Attorneys and other parties.
  • Created spreadsheets to track operating expenses, tax escrows, past due interest and lock box receipts;.
  • Delivered outstanding customer service to both clients and brokers processing mortgage loans from origination to closure through escrow.
  • Audited loan application package, credit report, title report, purchase contract, and escrow instructions.
  • Order Appraisals & Title, Open Escrow, run credit, upload into the software Calyx program.
  • Contacted and coordinated with involved parties to ensure completeness of the applications and timely close of escrows.
  • Ordered appraisals, title work open escrow, lock rate, review credit & escrow/title fees.
  • Negotiate with, closing agents, and title/escrow and third party vendors throughout the closing process.
  • Developed and created Customer Service, Escrow, Payoffs, Collections, and Foreclosure reports.
  • Certified to complete all functions for Virtual Escrow for all loans processed for the company.
  • Ordered appraisals, opened escrow and title and retrieved information through FHA Connections.
  • Submitted complete loan package including demands, appraisal, title, and escrow.
  • Balance escrow and allocation reports monthly and research differences to make corrections.
  • Assisted the Escrow/Payoff Department to ensure that all functions were handled accordingly.

Show More

12. Underwriting Guidelines

high Demand
Here's how Underwriting Guidelines is used in Loan Officer/Loan Processor jobs:
  • Educate team on changes to the underwriting guidelines, closing requirements, documentation requirements and other changes to mortgage programs.
  • Process all loans that originate to our office in accordance with underwriting guidelines and applicable state and federal regulations.
  • Review credit bureaus ensuring client's meet underwriting guidelines.
  • Prepared loan application packages in accordance with underwriting guidelines for a subprime auto lender
  • Processed conforming, nonconforming and Alt A loans, ensuring applications met all underwriting guidelines.
  • Apply & interpret company & investor underwriting guidelines to make sound credit decision.
  • Be knowledgeable in regards to all UC Lending Corporation underwriting guidelines and rates.
  • Handled all loan officer's "loan scenario" questions based on investors underwriting guidelines.

Show More

13. Processing Loan Payments

high Demand
Here's how Processing Loan Payments is used in Loan Officer/Loan Processor jobs:
  • Researched and resolved customer issues on draw-down lines of credit accounts as well as processing loan payments and advances.
  • Exercised great customer service while taking care of various financial transactions such as cashing checksmaking depositsprocessing loan paymentsproviding information, etc.

Show More

14. Calyx

high Demand
Here's how Calyx is used in Loan Officer/Loan Processor jobs:
  • Gathered and compiled information into Calyx Point.
  • Completed all paperwork (Calyx Point) and automation (DU/LP) included in originating a mortgage.
  • Obtain personal information of the Borrower and input in Calyx Point Software and review credit report.
  • Managed all required inputs into Calyx point system for beginning of loan process.
  • Created file in Calyx point, completed the application in Calyx,.
  • Utilized the Calyx Point software to ensure accuracy in every file.
  • Take 1003 applications over the phone and input in Calyx software.
  • Used Calyx Point software, and Microsoft Word computer programs.
  • Collected and entered all client information into Calyx and verified.
  • Experience with Desktop Underwriter/Originator, Encompass, and Calyx Point.
  • Utilized Calyx Point to prepare documents and gather stipulations.
  • Log receipt of documents from loan officer in Calyx/Encompass-Byte.
  • Created charts and client files using calyx system.
  • Mastered mortgage software Calyx, DO/DU, AUS.
  • Experience with Contour and Point and Calyx
  • Utilized for New Loan Officer Training in CALYX/POINT, DO and LP.
  • Input all gathered information on the client and then log those findings into the Point Calyx
  • Experience in Calyx Point Approved mortgage loans by examining application and supporting documentation; estimating credit-worthiness; calculating repayment risk.

Show More

15. Data Entry

average Demand
Here's how Data Entry is used in Loan Officer/Loan Processor jobs:
  • Motivated associates to learn different areas of deposit operations including data entry and bank deposit reconciliation.
  • Managed, researched, and evaluated data entry, pay, and qualifications systems.
  • Performed data entry tasks and prepared documents for new file set-up.
  • Designed data entry templates with MS-ACCESS database.
  • Assist with daily branch operations: pre-underwriting, loan processing, data entry, and closings.
  • Process IRS returns and payment Data Entry Sort and file paper returns

Show More

16. Loan Origination

average Demand
Here's how Loan Origination is used in Loan Officer/Loan Processor jobs:
  • Coordinated all transactions from loan origination to closing of residential loans by ensuring adherence to company guidelines.
  • Updated E*Trades proprietary loan origination/CRM software to clearly document all customer progress and interactions.
  • Report information to buyer to facilitate loan origination to closing.
  • Earned a Certificate Loan Origination Processing Mortgage Software Source 1998
  • Experience with Calyx Point loan origination systems
  • Conducted surveys on Loan Origination Process and recording this Data to determine how Borrowers viewed and rated the Loan Origination Service.
  • Compiled data for all loan files in Calyx software for loan origination, processing and marketing.
  • Worked as sole loan processor for 12 loan officers, eventually obtaining my loan origination license.
  • Originated residential mortgage loans in North and South Carolina; performed all aspects of loan origination.
  • Direct contact with borrowers, agents, and investors from loan origination to loan closing.
  • Executed loan origination process, including ordering credit reports, appraisals, and title reports.
  • Job Duties: Loan origination of mortgage loans and processing for refinancing, purchasing properties.
  • Developed training plan and ongoing instruction for operation of CALYX loan origination software systems.
  • Performed all aspects of Loan origination and sales associated with a broker relationship.
  • Assisted with loan origination, packaging, and coordination of loan closings.
  • Complete applications in loan origination system using Calyx Point.
  • Resolved loan origination issues such as a duplicated disbursement, revision, cancellation, refund, reissue and reinstatement, reallocations.
  • Performed loan origination for clients of financial advisors for Ameriprise Bank.

Show More

17. DU

average Demand
Here's how DU is used in Loan Officer/Loan Processor jobs:
  • Preserved due diligence by completing required contacts using phone and written correspondence and by following written procedures and computer generated reports.
  • Build and maintain professional relationships with the ability to communicate with individuals in every social, educational and economic level.
  • Monitored collection, verification, and preparation of mortgage loan documentation, scheduled and completed mortgage loan closings.
  • Maintained accuracy and attention to detail; identifying any fraud and/or potentially fraudulent information while providing strict confidentiality.
  • Served as a customer service representative with duties including customer credit counseling and non-conventional loan options.
  • Prepared and sent documentation out regarding deficiencies to consistently meet established productivity and turn-around time goals.
  • Developed training and tools to increase productivity and ensure colleague regulatory and operational compliance.
  • Develop operations into high-production fulfillment-and-distribution center with 40 employees while maintaining quality and service.
  • Conduct interviews with potential Loan Officers highlight strengths of Interactive Financial Corporation Broker Operations.
  • Provided briefings, and developed installation disaster preparedness training and educational materials.
  • Schedule and coordinate time sensitive transactions with customer and departments involved.
  • Prepared documents\mortgages for due diligence files and third-party financing documents.
  • Utilized clerical and administrative duties using database management spreadsheets automation.
  • Created repayment schedules as appropriate based on federal payment guidelines.
  • Audited contracts for legal compliance, fiduciary responsibility to client.
  • Developed effective marketing strategies aim to increase sales and productivity.
  • Build relationships that lead to improved communication and productivity.
  • Guarded rehabilitative institution inmates ensuring established regulations and procedures.
  • Performed credit analysis and processing home loans for individuals.
  • Schedule and oversee shredding operations of confidential records.

Show More

18. Property Evaluations

average Demand
Here's how Property Evaluations is used in Loan Officer/Loan Processor jobs:
  • Analyzed applicant's financial status, credit and property evaluations as well as terms of those services.
  • Analyze applicants financial status, credit, and property evaluations.
  • Analyze applicants' financial status, credit worthiness, and property evaluations to determine appropriate loan product eligibility.
  • Analyze customer's financial status, approve credit applications, and conduct property evaluations to determine loan eligibility.
  • Analyzed customers financial statuses, credit and property evaluations to determine the feasibility of refinancing/and or purchase options.
  • Analyze applicant's financial status, credit and property evaluations to determine feasibility for granting modification programs.

Show More

19. New Accounts

average Demand
Here's how New Accounts is used in Loan Officer/Loan Processor jobs:
  • Prospected and develop new accounts through of methods cold & warm calling, asking for referrals, and intercepting incoming inquires.
  • Set up savings programs, opened new accounts, handled loan processing and eventually handled consumer loans from start to closing.
  • Supervised new accounts and was responsible for branch's monthly sales goals in investment and lending.
  • Open as well as maintenance new accounts personal/business, Ira's and Cd's.
  • Assisted members with account questions and processed new accounts with high quality customer service.
  • Established new accounts, serviced existing ones, identified needs and referred clients.
  • Helped with disputes, ordered debit cards, opened new accounts.
  • Opened new accounts and initialized loans for new members.
  • Established new accounts and handle all past due accounts.
  • Open new accounts and certificates of deposit.
  • Opened new accounts (checking, savings, IRA's, CD's).
  • Demonstrated ability to establish new accounts, as well as build and maintain long term business relationships.
  • Interviewed loan applicants Opened new accounts Prepared loan for review Met with members to finalize loan process
  • Opened new accounts Processed loans from application to completion Worked teller line when needed Handled account related questions or problems Answered phones

Show More

20. Necessary Documents

average Demand
Here's how Necessary Documents is used in Loan Officer/Loan Processor jobs:
  • Assembled all necessary documents for processing and underwriting for each transaction.
  • Gathered and organized all necessary documents required by underwriters.
  • Gathered necessary documents to release personal collateral.
  • Prepare loan files for each customer who has applied for the loan and file in all the necessary documents.
  • Order all necessary documents such as title & survey making sure received in an acceptable time frame.
  • Originated, processed, and completed closing fee sheets as well as all other necessary documents closing.
  • Guided clients through the process of applying for loans Customer service Processed necessary documents Effectively managed several client accounts

Show More

21. Sub-Prime

average Demand
Here's how Sub-Prime is used in Loan Officer/Loan Processor jobs:
  • Process conventional loans for secondary market from A to D paper, ARM loans, and sub-prime loans.
  • Originated and closed average of 3-7 purchase loans per month: FHA, VA; Conventional and Sub-prime.
  • Submitted 30+ Loan per month from sub-prime to A paper conforming & nonconforming jumbo, commercial loan.
  • Provision Sub-Prime loans for 20 Loan Officers * Obtain personal information on borrower for a timely closing
  • Originated and processed mortgage loans to include conventional, government, sub-prime loans.
  • Well informed with conforming and sub-prime refinances and purchases loans.
  • Originate, process and closing of Sub-Prime Mortgage Loans.
  • Process Conventional, Sub-prime, and HELOC mortgages.
  • Experienced in FHA/VA, conventional and sub-prime loans.
  • Originate and Process various home loans (FHA, Sub-prime, Prime, and Fannie Mae) for clients.
  • Opened and processed AAA or Sub-prime home loans for clients on new or pre-owned homes.

Show More

22. Fannie MAE

average Demand
Here's how Fannie MAE is used in Loan Officer/Loan Processor jobs:
  • Analyzed income, debt, assets, and all information needed to meet Fannie Mae and Freddie Mac guidelines.
  • Completed formal credit and underwriting training in VA, Fannie Mae, and Freddie Mac Loans.
  • Process all loans; Prepare all loan files for underwriting meeting Fannie Mae/Freddie Mac guidelines.
  • Performed Responsibilities for all phases of Closing Fannie Mae and B/C Loans.
  • Submitted loans files using Fannie Mae desktop Originator and Loan Prospector.
  • Process loans in FHA, Fannie Mae, Freddie Mac Pipeline.
  • Solicited Realtors and negotiated residential mortgage loans; Fannie Mae, Freddie Mac, banks, etc.

Show More

23. Different Types

average Demand
Here's how Different Types is used in Loan Officer/Loan Processor jobs:
  • Explained to customer different types of loans available as well as terms of those services.
  • Explain to customers the different types of loan payments based on loan amount.
  • Experienced in underwriting and processing for different types of loans.
  • Provided information to clients concerning the different types of loans.
  • Designed different types of Crawlers like Item, Catalog and MPNs to capture product details from online websites using VBA.
  • Explained to clients the different types of loans and credit options that are available as well as terms of services.

Show More

24. Income Tax Returns

average Demand
Here's how Income Tax Returns is used in Loan Officer/Loan Processor jobs:
  • Analyzed profit and loss statements and income tax returns for eligibility and profitability.
  • Evaluated and analyzed income tax returns to establish qualifying income.
  • Analyze documentation received such as Pay-stubs, Income Tax Returns, Bank Statements, etc.
  • Requested documents, such as income tax returns, bank account numbers, purchase agreement, property description, for verification.
  • Requested documents, such as income tax returns, bank account number, purchase agreements, and property description for verification.
  • Verified all documentation provided by the applicants through pay stubs, income tax returns, bank accounts and other documentation.

Show More

25. Credit Options

average Demand
Here's how Credit Options is used in Loan Officer/Loan Processor jobs:
  • Reviewed and updated credit files/documents Explain to customers different loans and credit options available.
  • Counseled and interviewed members; assisted with personal budgeting, credit history restoration, and general understanding of credit options.
  • Required clear communication with customers detailing loan and credit options.
  • Educated customers on the variety of loan products and available credit options.
  • Explain to applicants the different loan and credit options that are available, as well as those terms of services.
  • Educated customers on the different loan products, credit options, along with terms for those services.

Show More

26. Interest Rates

average Demand
Here's how Interest Rates is used in Loan Officer/Loan Processor jobs:
  • Counseled home & business owners on loan options, fees, interest rates and entire home buying loan process.
  • Research and analyze current market interest rates to offer competitive products to our customers and to attract new clients.
  • Locked interest rates and corresponded with lenders to clear conditions and ensure timely closings for client and loan officer.
  • Assigned interest rates and annual percentage rates to meet local, federal and state guidelines.
  • Credit granting criteria, interest rates and documentation required for each type of loan.
  • Monitored, prepared, negotiated loan programs and interest rates for clients.
  • Monitored interest rates and locked the interest rate for client.
  • Maintained and extended interest rates with all lenders.
  • Lock and monitor interest rates.
  • Researched, purchased, redeemed jumbo CDs; wired funds and deposited receipts; recommended policy and product interest rates.
  • Provided customers with payment information, cycle dates, and interest rates.

Show More

27. Freddie Mac

average Demand
Here's how Freddie Mac is used in Loan Officer/Loan Processor jobs:
  • Processed loans via Freddie Mac proprietary underwriting and processing software; balanced underwriter workloads appropriately.
  • Gathered information controlled its quality according to Freddie Mac and Fanny Mae underwriting guidelines.
  • Prepared annual inspection reports and quarterly financial analysis for Freddie Mac.
  • Reviewed and insured on a daily bases all shipping contracts with Freddie Mac are done to all aspects.
  • Received loan notes from various sellers and banks and reviewed through the Freddie Mac Selling system.
  • Examined documents required by Bank & Private, VA, Freddie Mac, or Fannie May.

Show More

28. Borrowers

average Demand
Here's how Borrowers is used in Loan Officer/Loan Processor jobs:
  • Provided borrowers a financial analysis of their qualifications and obligations based on their credit history.
  • Developed several relationships with appraisers to provide borrowers with the best options available.
  • Interviewed potential clients, reviewed credit applications and placed borrowers in conventional mortgages.
  • Maintained a positive sales environment by educating potential borrowers.
  • Obtained conditions needed for approval from underwriters for borrowers
  • Put together proposals for presentation to borrowers.
  • Communicated final loan decision to borrowers.
  • Recommended financing options for challenged borrowers.
  • Maintain contact with borrowers, answering any questions; Review appraisal reports to make sure the files comply with the program.
  • Educated borrowers on the loan specifics and advised them of all documentation needed to approve and close loans.
  • Managed lender relationships to provide different options for borrowers with a broad range of credit history.
  • Worked closely with borrowers, senior processors, underwriters and industry professionals to obtain loan conditions.
  • Reviewed inspections and support material submitted by contractors and borrowers to determine bank standards were met.
  • Use knowledge of Fannie/Freddie loan guidelines, to facilitate borrowers' loans and ensure customer satisfaction.
  • Analyze information for potential borrowers to assist with refinancing current mortgage or establish a new mortgage.
  • Received inbound and make outbound calls from a portfolio queue to communicate with borrowers in delinquency.
  • Review documents such as appraisals, flood insurance, tax information, borrowers pay history.
  • Supplied borrowers with desired mortgage payments and closing costs associated with buying a new home.
  • Requested and gathered all financial documents from borrowers to submit loan package to banking institution.
  • Maintained contact with borrowers, underwriters and all other parties from application through post-closing.

Show More

29. HUD

low Demand
Here's how HUD is used in Loan Officer/Loan Processor jobs:
  • Reviewed HUD-1 settlement statements for accuracy prior to customer signing closing documents.
  • Prepared file for lender underwriting, cleared underwriting conditions, scheduled closing and approved the final HUD-1 with focus on compliance.
  • Communicated with the lender in order to obtain loan approval, clear conditions, and review and correct the HUD-1.
  • Prepare closing statements (HUD) for borrowers as per bank closing instructions and obtain final approval from the banks.
  • Reviewed legal and closing documents that included Mortgage Notes, Deeds of Trust/Mortgages, HUD-1 Statements, and Appraisals.
  • Work Closed with FHA-HUD on all Indian Farm Home Loans, Conventional Loans, and Investor Loans.
  • Reviewed HUD--1 with Closer/Loan Officer (if applicable) /Settlement Agent/Member to ensure accuracy.
  • Understand and maintain compliance with HUD, lender and Department of Banking & Finance.
  • Reviewed HUD1 settlement for accuracy & resolved any funding conditions to meet the requirements.
  • Review HUD, and HEMA for accuracy and completed closing instructions & scheduling closing
  • Balanced HUD statements; ordered payoffs and prepared funding sheets and closing documents.
  • Assisted Title Closer by coordinating closing documents and balancing HUD1 Settlement statements.
  • Reviewed files and provided information concerning the 1003, HUD 1 ext.
  • Collected all documentation and maintained files for HUD compliance guidelines.
  • Processed and tracked loans for HUD financing and conventional financing.
  • Reviewed HUD-1 settlement statements and closing documents for compliance.
  • Proof HUD - 1 document for accuracy Notary
  • Schedule closing date review and approve HUD's
  • Originated loan, ordered title work, HUD, appraisal, VOD, VOR, VOE.
  • Ensured accuracy of final HUDs and broker checks and commission summaries for over 30 loan officers, accounting and title agencies.

Show More

30. VOE

low Demand
Here's how VOE is used in Loan Officer/Loan Processor jobs:
  • Ordered appraisals, title commitments, insurance declaration, VOM, VOR, VOE and writing instructions.
  • Handled all VOM, VOR, VOE.
  • Ordered VOE, VOD and rental histories.
  • Order all loan support documentation, VOE, VOD, Flood Cert., Appraisals Submit loan for underwriting.
  • Performed typical verifications including VOE's, VOR's, VOM's, and VOD's.
  • Ordered 4506 tax transcripts, VOE's, VOR's & Fraudguards.
  • Obtained and reviewed VOEs, VOMs, title work, and payoffs.
  • Prepared Legal Description/condition on documents and retrieved Financial Docs, VOEs, VODs, VORs etc.

Show More

31. Phone Calls

low Demand
Here's how Phone Calls is used in Loan Officer/Loan Processor jobs:
  • Make follow-up telephone calls on delinquent loan accounts and maintain accurate records on delinquent loans.
  • Handled incoming phone calls and assists customer by providing general information on loan program.
  • Respond to member requests in person phone calls, issues and solve complaints.
  • Replied to customer's questions via e-mails, fax or Telephone calls.
  • Handled phone calls from members requesting information on mortgages under all programs.
  • Answered the main line and fielded phone calls for the entire office.
  • Stayed in contact with Clients via phone calls or e-mails.
  • Greeted and assisted customers; answered incoming phone calls.
  • Answered inbound phone calls to process customer payments Data entry
  • organized and provide good skills in computer and phone calls.
  • Return all pages and phone calls in a timely manner
  • Search for prospects thru phone calls and flyers that were interested in buying a home or interested on a mortgage loan.
  • Processed loans for clients Date entry Answered heavy volume of phone calls and operated a switchboard for 25 employees

Show More

32. New Clients

low Demand
Here's how New Clients is used in Loan Officer/Loan Processor jobs:
  • Prospect to maintain current customers and identify potential new clients.
  • Key Responsibilities Led up to 20 loan processors in cold-calling, marketing and recruiting new clients.
  • Solicit new clients for financing purchase loans and for refinancing existing loans.
  • Maintain effective business relationships with customers to ensure retention of existing businesses and referrals of new clients.
  • Continued Canvassing the Designated Impacted areas Small Business Community and providing Information and Training Seminars for Potential New Clients.
  • Produced personalized packages and marketing material for new clients.

Show More

33. Usda

low Demand
Here's how Usda is used in Loan Officer/Loan Processor jobs:
  • Prepare and remit quarterly / semi-annual USDA reporting
  • Experience with Conventional, FHA, USDA, and VA financing.
  • Processed FHA, conforming, USDA, VA, THDA loans
  • Provided rehabilitation construction financing in conjunction with USDA RD permanent financing to preserve affordable rental housing in West Virginia.
  • Build relationships with business partners*Communicate with customers on documents needed for loan approval*Work with Conventional/FHA/VA/USDA loan programs.
  • Experience with loans for Conventional/FHA/VA/CHADAP/USDA including the processes/procedures and requirements.

Show More

34. Fnma

low Demand
Here's how Fnma is used in Loan Officer/Loan Processor jobs:
  • General daily, weekly and monthly reporting to FNMA/FHLB and monthly balancing the reports.
  • Analyzed loan candidates for refinances through the use of FHLMC and FNMA guidelines.
  • Originated and processed FHA, VA, FNMA/FHLMC and non-conforming loans.
  • Organized documents according to requirements from Investors and FNMA.
  • Experienced running DU/LP for Fnma, Freddie Mac, FHA/streamline & conventional guidelines.
  • Gather all documentation necessary to process mortgage loans in accordance with FNMA and credit union guidelines/requirements.

Show More

35. Respa

low Demand
Here's how Respa is used in Loan Officer/Loan Processor jobs:
  • Checked RESPAS for accuracy, stacked files in compliance depending on lender, submitted file to appropriate lender.
  • Prepared the RESPA documents with Cover Letter and send originals to borrower with copies in file.
  • Prepared all RESPA documents and made sure loans were in compliance.
  • Prepared all RESPA and Compliance documentation according to state regulations.
  • Process all paperwork making sure we are in RESPA Regulation.
  • Complied with all of RESPA's requirements and guidelines.
  • Prepared the Good Faith Estimate under the RESPA requirements.
  • Organized file in accordance with Respa and compliance regulations for post-closing
  • collected and had all respa doc signed.
  • Order appraisal, title, survey, hoi, voe, vod verify RESPA disclosures.

Show More

36. Loan Agreements

low Demand
Here's how Loan Agreements is used in Loan Officer/Loan Processor jobs:
  • Review loan agreements to ensure for completion and accuracy according to policy.
  • Verified documentation preparations, reviewed exceptions and developed resolution and or alternate options to achieve loan agreements, performed file maintenance.
  • Process payday loan agreements - Verify customer data for qualification - Collect on insufficient funds accounts - Provide excellent customer service
  • Reviewed loan agreements to guarantee accuracy and completeness; submitted applications to credit analysts for verification and recommendation.
  • Assumed responsibility as the approving officer ensuring accuracy of signed loan agreements according to ECU policy.
  • Verified loan agreements were complete and accurate according to company policy.

Show More

37. Financial Services

low Demand
Here's how Financial Services is used in Loan Officer/Loan Processor jobs:
  • Provided financial services and account management to members over the phone in a call center setting.
  • Positioned new loans, financial services and products to customers.
  • Manage back office support for a seventy agent financial services agency.
  • Pursued Human Resources opportunities with local businesses for collective Home-buying and Financial Services Employee Education Opportunities.
  • Managed relationship with clients by providing financial services and support to drive customer satisfaction.
  • Developed and managed relationships with real estate agents, builders and financial services professionals.

Show More

38. SBA

low Demand
Here's how SBA is used in Loan Officer/Loan Processor jobs:
  • Packaged, obtained approval of, closed, and serviced SBA 504 loans for projects statewide.
  • Processed loans to obtain a thorough understanding of programs and underwriting principles, including SBA guidelines.
  • Initiated and processed commercial, SBA loans, consumer, and mortgage loans.
  • Processed mortgage loans for my husbands and his loan officers production.
  • Receive, review and complete all disbursements for all SBA loan within all affiliates.
  • Complete simple to complex disbursements on all term SBA loans.

Show More

39. ATM

low Demand
Here's how ATM is used in Loan Officer/Loan Processor jobs:
  • Involved in mail follow up and resolved the issues for high severity outage of ATM's.
  • Convert ATM system to use IBM machines, help develop a new Financial Reporting subsystem.
  • Performed UK Debit Card / ATM, Taiwan Bankcard and Diners reconciliation and settlements.
  • Created my own processing system to keep an organized atmosphere.
  • Designed, implemented, and supervised start-up ATM program.
  • Automated Teller Machine (ATM) Operations Manager.
  • Perform daily ATM balancing and maintenance.
  • Issued stopped payments on checks & ATM cards.
  • Balance Vault and ATM Assures Compliance with All Bank Policies and Procedures as Well as State and Federal Regulations.

Show More

40. Personal Loans

low Demand
Here's how Personal Loans is used in Loan Officer/Loan Processor jobs:
  • Take applications for consumer loans, personal loans, credit cards, review and approve based on individuals.
  • Prepared paperwork and checks for settlement, conducted settlement on second mortgage and personal loans.
  • Approve consumer auto loans, personal loans, and home equity loans.
  • Managed over 500 participants and $5.3 million in personal loans.
  • Approved personal loans, revolving credit, and installment loans.
  • Originated and closed Residential, Mortgage and personal loans according to Underwriting Guidelines.

Show More

41. High Volume

low Demand
Here's how High Volume is used in Loan Officer/Loan Processor jobs:
  • Identified and managed issues in a high volume environment while maintaining an excellent level of customer service and turnaround times.
  • Process high volumes of loans in pipeline on monthly basis always exceeding monthly goals for over 1 year.
  • Garner high volume of clients and revenue for both conventional and SBA C&I loans.
  • Demonstrated proficiencies in telephone and customer service reception within a high volume environment.
  • Handled a high volume of inbound and outbound calls to approve online loan Team Leadership application.
  • Originated a high volume of residential mortgage loans through lead generation and referrals from satisfied customers and community/business relationships.

Show More

42. VOD

low Demand
Here's how VOD is used in Loan Officer/Loan Processor jobs:
  • Process loans for consumer & Commercial, Call credit references, Run credit, Verify VOD
  • Ordered title reports, condo questionnaires, flood certificates, appraisals, VOE, VOD, payoffs and updated insurance.
  • Ordered and interpret VOM'S, VOE'S, VOD'S and subordination request agreements.
  • Requested appraisals, title work, ordered VOR's, VOM's, VOE's, VOD's, etc.
  • Ordered VOE, VOM, VOD, VOL, payoff, appraisals, title, flood and homeowner insurance.
  • Ordered VOE, VOD, Title, Appraisals, and HOA or Condo certs.

Show More

43. Bank Products

low Demand
Here's how Bank Products is used in Loan Officer/Loan Processor jobs:
  • Marketed bank products to dealerships and stayed abreast of competitors products.
  • Promoted bank products and services to members.
  • Demonstrated ability cross selling bank products/services and work effectively with customers to determine their needs and priorities.
  • Received sales recognition awards for successful promotion of bank products Team leader for all retail collection activities
  • Provided excellent customer service for client retention and sought additional opportunities for cross-selling additional bank products.
  • Originated and processed mortgage loan applications and referred other bank products to customers.

Show More

44. Fhlmc

low Demand
Here's how Fhlmc is used in Loan Officer/Loan Processor jobs:
  • Processed Loans using bank and secondary market guidelines ( FHA, VA, FNME, FHLMC ).
  • Mortgage banking company originating loans for secondary market resale including FHA and VA Insured Loans, FNMA/FHLMC and State Bond Programs.
  • Reviewed non-performing FHLMC loans for accuracy and reported findings for acceptance or repurchase.
  • Prospect, originate, process and facilitate closing of FHA, VA, FNMA, FHLMC and non-conforming mortgages.
  • Keep up-to-date on FNMA/FHLMC, FHA, VA and other investor guidelines and eligibility requirements for underwriting purposes.
  • Implemented a quality controlled process in regulation with selling mortgage applications for delivery to FNMA and FHLMC.

Show More

45. Employment History

low Demand
Here's how Employment History is used in Loan Officer/Loan Processor jobs:
  • Submit loan application, pull credit, order appraisal, title, and verified employment history.
  • Analyzed confidential financial, credit and employment history and documentation to determine eligibility.Reviewed state disclosures for accuracy.

Show More

46. Customer Complaints

low Demand
Here's how Customer Complaints is used in Loan Officer/Loan Processor jobs:
  • Ensured swift resolution of customer complaints and communicated the outcome any investigation to the affected customer immediately.
  • Devise and implement proactive ways to resolve customer complaints in relations to card transactions.
  • Provided information about products and services and responded to customer complaints.
  • Communicated effectively and dealt diplomatically with customer complaints, offering mutually beneficial solutions.
  • Resolved and handled customer complaints effectively and efficiently.
  • Handle customer complaints and take appropriate action to resolve them.

Show More

48. Monthly Reports

low Demand
Here's how Monthly Reports is used in Loan Officer/Loan Processor jobs:
  • Maintained monthly reports of demand and usage for Accounting and Marketing.
  • Prepare monthly reports for the Board of Directors.
  • Maintained weekly and monthly reports for senior management and sales staff Hands on supervisor and interdepartmental liaison.
  • Review daily, weekly and monthly reports to monitor progress of delinquent collections and loan data.
  • Resolved compliance issues and withdrew files from the monthly reports to avoid violations.
  • Generated and distributed monthly reports to each appropriate Manager.

Show More

20 Most Common Skill for a Loan Officer/Loan Processor

Loan Portfolio23.7%
Financial Status8.8%
Credit Reports8.8%
Loan Applications8.7%
Customer Service6.8%
Va6%
Lenders5.6%
Title Companies5.6%

Typical Skill-Sets Required For A Loan Officer/Loan Processor

RankSkillPercentage of ResumesPercentage
1
1
Loan Portfolio
Loan Portfolio
19.9%
19.9%
2
2
Financial Status
Financial Status
7.4%
7.4%
3
3
Credit Reports
Credit Reports
7.4%
7.4%
4
4
Loan Applications
Loan Applications
7.3%
7.3%
5
5
Customer Service
Customer Service
5.7%
5.7%
6
6
Va
Va
5.1%
5.1%
7
7
Lenders
Lenders
4.7%
4.7%
8
8
Title Companies
Title Companies
4.7%
4.7%
9
9
Real Estate
Real Estate
4.5%
4.5%
10
10
Financial Statements
Financial Statements
2.7%
2.7%
11
11
Escrow
Escrow
2.4%
2.4%
12
12
Underwriting Guidelines
Underwriting Guidelines
2.2%
2.2%
13
13
Processing Loan Payments
Processing Loan Payments
2%
2%
14
14
Calyx
Calyx
1.6%
1.6%
15
15
Data Entry
Data Entry
1.2%
1.2%
16
16
Loan Origination
Loan Origination
1.2%
1.2%
17
17
DU
DU
1.1%
1.1%
18
18
Property Evaluations
Property Evaluations
1.1%
1.1%
19
19
New Accounts
New Accounts
1%
1%
20
20
Necessary Documents
Necessary Documents
0.9%
0.9%
21
21
Sub-Prime
Sub-Prime
0.8%
0.8%
22
22
Fannie MAE
Fannie MAE
0.8%
0.8%
23
23
Different Types
Different Types
0.8%
0.8%
24
24
Income Tax Returns
Income Tax Returns
0.8%
0.8%
25
25
Credit Options
Credit Options
0.7%
0.7%
26
26
Interest Rates
Interest Rates
0.7%
0.7%
27
27
Freddie Mac
Freddie Mac
0.7%
0.7%
28
28
Borrowers
Borrowers
0.7%
0.7%
29
29
HUD
HUD
0.7%
0.7%
30
30
VOE
VOE
0.7%
0.7%
31
31
Phone Calls
Phone Calls
0.6%
0.6%
32
32
New Clients
New Clients
0.6%
0.6%
33
33
Usda
Usda
0.6%
0.6%
34
34
Fnma
Fnma
0.6%
0.6%
35
35
Respa
Respa
0.6%
0.6%
36
36
Loan Agreements
Loan Agreements
0.5%
0.5%
37
37
Financial Services
Financial Services
0.5%
0.5%
38
38
SBA
SBA
0.4%
0.4%
39
39
ATM
ATM
0.4%
0.4%
40
40
Personal Loans
Personal Loans
0.4%
0.4%
41
41
High Volume
High Volume
0.4%
0.4%
42
42
VOD
VOD
0.4%
0.4%
43
43
Bank Products
Bank Products
0.4%
0.4%
44
44
Fhlmc
Fhlmc
0.4%
0.4%
45
45
Employment History
Employment History
0.4%
0.4%
46
46
Customer Complaints
Customer Complaints
0.4%
0.4%
47
47
Legal Documents
Legal Documents
0.4%
0.4%
48
48
Monthly Reports
Monthly Reports
0.3%
0.3%

26,312 Loan Officer/Loan Processor Jobs

Where do you want to work?