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What does a loan officer/loan processor do?

Updated January 8, 2025
7 min read
What does a loan officer/loan processor do

A loan processor is a person who does all the processing as well as submitting all the required documents for a loan application. They play an important role in ensuring that the personal information and documents of a client are orderly complied. Also, a loan processor's other tasks include being the bridge or channel between the loan applicant and the loan assessor.

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Loan officer/loan processor responsibilities

Here are examples of responsibilities from real loan officer/loan processor resumes:

  • Supervise and manage the processing staff and also underwrite conventional loans for correspondent lenders.
  • Experience includes conventional, non-conforming, conforming, FHA, VA, builder purchase and refinances.
  • Originate conventional, FHA, and VA loans as a correspondent lender for loans to be sell on the secondary market.
  • Comply with all of RESPA's requirements and guidelines.
  • Prepare all RESPA documents and make sure loans are in compliance.
  • Review new Conventional/FHA and VA files for items need from the borrower.
  • Monitor all loan applications for HMDA classification.
  • Review and input borrower's information into FNMA DU decision with accuracy and accountability.
  • Interview prospective lenders to for additional services; significantly expand company lender sources in both purchase and refinance markets.
  • Coordinate company compliance with HMDA regulation.
  • Process trailing documents for initial and final GNMA certifications.

Loan officer/loan processor skills and personality traits

We calculated that 14% of Loan Officers/Loan Processor are proficient in Customer Service, Escrow, and Credit Reports. They’re also known for soft skills such as Detail oriented, Initiative, and Interpersonal skills.

We break down the percentage of Loan Officers/Loan Processor that have these skills listed on their resume here:

  • Customer Service, 14%

    Provided professional customer service and confidentiality

  • Escrow, 6%

    Initiated opening of escrow, ordered appraisal, analyzed preliminary report and reviewed escrow instructions.

  • Credit Reports, 6%

    Utilized automated processing software to input and organize information from client applications and to generate credit reports.

  • Lenders, 6%

    Interviewed prospective lenders to for additional services; significantly expanded company lender sources in both purchase and refinance markets.

  • FHA, 6%

    Developed program to accelerate FHA Streamline Refinance origination.

  • Va, 6%

    Completed formal credit and underwriting training in VA, Fannie Mae, and Freddie Mac Loans.

"customer service," "escrow," and "credit reports" are among the most common skills that loan officers/loan processor use at work. You can find even more loan officer/loan processor responsibilities below, including:

Detail oriented. One of the key soft skills for a loan officer/loan processor to have is detail oriented. You can see how this relates to what loan officers/loan processor do because "information on an application affects the potential profitability of a loan, so loan officers must pay attention to details." Additionally, a loan officer/loan processor resume shows how loan officers/loan processor use detail oriented: "assist financial service manager with business development and community oriented financial education. "

Initiative. Another soft skill that's essential for fulfilling loan officer/loan processor duties is initiative. The role rewards competence in this skill because "loan officers may act as salespeople in promoting their lending institution, so they must contact people and businesses to determine their need for a loan." According to a loan officer/loan processor resume, here's how loan officers/loan processor can utilize initiative in their job responsibilities: "provide quality customer service conforming to various bank service initiatives and assist with other job functions as assigned. "

Interpersonal skills. loan officers/loan processor are also known for interpersonal skills, which are critical to their duties. You can see how this skill relates to loan officer/loan processor responsibilities, because "loan officers must be able to guide customers through the application process and answer their questions." A loan officer/loan processor resume example shows how interpersonal skills is used in the workplace: "honed in on phone and interpersonal skills through the selling of home loan products. "

See the full list of loan officer/loan processor skills

Choose from 10+ customizable loan officer/loan processor resume templates

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Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume
Loan Officer/Loan Processor Resume

Compare different loan officers/loan processor

Loan officer/loan processor vs. Mortgage consultant

A mortgage consultant is an individual who helps customers and businesses identify the best option for mortgage deals based on their financial resources. To maintain an excellent relationship with clients, mortgage consultants must possess a broad knowledge of the company's products to answer all the clients' queries and concerns. They help clients gather and analyze documents that are required for loan approval and create accurate mortgage information. They also develop relationships with banks and real estate agents to help promote bank mortgages for clients.

If we compare the average loan officer/loan processor annual salary with that of a mortgage consultant, we find that mortgage consultants typically earn a $7,819 lower salary than loan officers/loan processor make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both loan officer/loan processor and mortgage consultant positions are skilled in customer service, credit reports, and fha.

These skill sets are where the common ground ends though. The responsibilities of a loan officer/loan processor are more likely to require skills like "escrow," "lenders," "va," and "loan payments." On the other hand, a job as a mortgage consultant requires skills like "origination," "nmls," "financial data," and "cross-selling." As you can see, what employees do in each career varies considerably.

Mortgage consultants really shine in the finance industry with an average salary of $36,576. Comparatively, loan officers/loan processor tend to make the most money in the automotive industry with an average salary of $45,742.The education levels that mortgage consultants earn slightly differ from loan officers/loan processor. In particular, mortgage consultants are 0.1% less likely to graduate with a Master's Degree than a loan officer/loan processor. Additionally, they're 0.3% more likely to earn a Doctoral Degree.

Loan officer/loan processor vs. Mortgage loan specialist

Also called a loan officer, a mortgage loan specialist assists clients in finding the appropriate financial aid for homes and other properties. Mortgage loan specialists look for new applicants, secure the right loans, assist with the documentation, and supervise the financing process. They collect and review the financial information of their clients for loan grant eligibility. It is important that they develop skills in financial processes, customer service, time management, and communication.

A career as a mortgage loan specialist brings a lower average salary when compared to the average annual salary of a loan officer/loan processor. In fact, mortgage loan specialists salary is $5,567 lower than the salary of loan officers/loan processor per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both loan officers/loan processor and mortgage loan specialists have skills such as "customer service," "credit reports," and "fha. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that loan officer/loan processor responsibilities requires skills like "escrow," "lenders," "va," and "financial services." But a mortgage loan specialist might use other skills in their typical duties, such as, "escrow accounts," "underwriting approval," "loan process," and "loan modifications."

Mortgage loan specialists may earn a lower salary than loan officers/loan processor, but mortgage loan specialists earn the most pay in the finance industry with an average salary of $41,530. On the other hand, loan officers/loan processor receive higher pay in the automotive industry, where they earn an average salary of $45,742.Average education levels between the two professions vary. Mortgage loan specialists tend to reach similar levels of education than loan officers/loan processor. In fact, they're 2.2% less likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

Loan officer/loan processor vs. Loan analyst

A loan analyst is responsible for determining the eligibility of loan applicants in purchasing loan services by analyzing their application documents, account statements, and financial and credit status. Loan analysts evaluate loan agreements and payment plans and explain feasibility to the customers and loan officers before granting the loan. They also provide loan options and alternatives to the clients according to their needs and risk limitations. A loan analyst must have excellent knowledge of the loan and financial industry, especially in handling credit policies and loan processes and ensuring timely submission of reports.

On average scale, loan analysts bring in lower salaries than loan officers/loan processor. In fact, they earn a $8,896 lower salary per year.Using the responsibilities included on loan officers/loan processor and loan analysts resumes, we found that both professions have similar skill requirements, such as "customer service," "credit reports," and "fha.rdquo;

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from loan officer/loan processor resumes include skills like "escrow," "lenders," "va," and "financial services," whereas a loan analyst is more likely to list skills in "loan documentation," "real estate," "financial statements," and "excellent interpersonal. "

Loan analysts earn the best pay in the finance industry, where they command an average salary of $37,567. Loan officers/loan processor earn the highest pay from the automotive industry, with an average salary of $45,742.Most loan analysts achieve a similar degree level compared to loan officers/loan processor. For example, they're 1.1% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

Loan officer/loan processor vs. Loan coordinator

A Loan Coordinator is responsible for processing loan applications and determining the eligibility of applicants for loan options. Loan Coordinators perform administrative and clerical duties under the supervision of a loan supervisor. They file reports, monitor transactions, and review the applicants' credit scores. A loan coordinator must have excellent communication and organizational skills, especially responding to the applicants' inquiries and concerns, resolving complaints, and directing them to the loan personnel for any updates on their applications.

Loan coordinators average a lower salary than the annual salary of loan officers/loan processor. The difference is about $6,917 per year.According to resumes from loan officers/loan processor and loan coordinators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "credit reports," and "fha. "

Even though a few skill sets overlap between loan officers/loan processor and loan coordinators, there are some differences that are important to note. For one, a loan officer/loan processor might have more use for skills like "escrow," "lenders," "va," and "financial services." Meanwhile, some responsibilities of loan coordinators require skills like "strong computer," "work ethic," "coordinators," and "origination. "

The professional industry tends to pay the highest salaries for loan coordinators, with average annual pay of $50,276. Comparatively, the highest loan officer/loan processor annual salary comes from the automotive industry.In general, loan coordinators hold similar degree levels compared to loan officers/loan processor. Loan coordinators are 1.5% less likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

Types of loan officer/loan processor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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