We're looking for a detail oriented Consumer LoanProcessor to support our lending team and play a key role in delivering a smooth, positive lending experience for our members. This role will provide clerical and administrative support to Consumer Loan Originators, gather and track required documentation to complete loan packages, and coordinate closings via fax, mail, electronic, or in person. This position will also scheduled closings with our branches, follow-up on outstanding packages, and communicate with members by phone, email, and in-person to answer questions and provide general information about consumer loans and other CU1 products and services. As part of the Consumer Lending team, this position will contribute to achieving team goals while supporting our commitment to excellent member service.
This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.).
Pay Range: $22.01 - $32.95
ESSENTIAL JOB FUNCTIONS:
75% Processing Functions
Calls for payoff amounts and mailing instructions, verifications of employment and income, credit verifications, vehicle inspection reports and any additional information that may be needed to complete the loan.
Receive and log incoming packets from the dealerships.
Perform proficient review of contracts and documentation for completeness, accuracy and compliance with existing laws, statues, regulations and credit union policies and procedures.
Accurately calculate income to ensure it verifies to the stated income on the application.
Maintains at least minimum standard of Debt Protection, Mechanical Breakdown Insurance and GAP sales on non-indirect loans.
Communicate with member, seller and/or dealerships regarding missing documentation and collect as necessary.
Establish new accounts on non-member applications. Provide new account documents and welcome letter.
Reviews all incoming loan documents for quality control; i.e. due date, payment amount, disclosures checked, forms signed, etc.
Assists with notary administration as needed.
15% Closing Functions
Sets up loan closing appointments and assures that all information from buyer/seller dealer or other parties have been obtained and are loaded in the system prior to closing. Closes approved consumer loans and ensures that all loan documents are complete and orderly. Ability to perform the Hard Close. Sends loan proceeds and authorization for payoff to appropriate parties.
Coordinates and monitors loans closings through the mail email, electronically and by fax. Assures that all loan documents are received and signed appropriately.
10% Other Duties as Assigned
Maintains a high level of professionalism, tact and courtesy when interacting with members, financial institutions, sellers and dealership employees.
Able to work variable shifts within a 7 day a week schedule.
Meets the current standards as established for the position. Obtain drills daily from Consumer Loan Supervisor for drill card when applicable.
Meets the current standards as established for the department in the completion of all assigned duties.
Performs other duties as assigned.
QUALIFICATIONS:
High school graduate or equivalent.
At least 6 months of financial institution experience, required.
Must have good clerical and organizational skills, accurate typing, operation of a 10-key calculator, excellent communications skills, and professional appearance required.
Knowledge of Excel and Word desirable.
Must be flexible, detail-oriented, and able to work with many interruptions in a fast-paced atmosphere.
Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.
Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled.
Thank you for your interest in the opportunity with Credit Union 1!
Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.
EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com
$22-33 hourly 4d ago
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Indirect Loan Processor / Funder 2
Nuvision Federal Credit Union
Loan processor job in Anchorage, AK
Under the supervision of the AVP Indirect Lending, performs all duties associated with processing Indirect Consumer loans. Monitors Dealer track, RouteOne and CUDL, Indirect applications. Reviews loan packages and determines steps necessary to complete processing and funding in an accurate and timely manner. Adds value to the organization by assisting with the process which adds assets to the Credit Union's portfolio. Works directly with the Auto Dealers and members. Assists with training less experienced team members on lending products and processes and provides technical guidance.
Responsibilities:
Performs duties related to processing and funding of indirect consumer lending products
Reviews documentation to ensure it corresponds with loan application; confirms accuracy of member information, conducts a comprehensive review of income verification, loads data in Loan Origination System, and funds in accordance with loan officer's instructions/stipulations. Work directly with Indirect Auto dealers to communicate loan stipulations and funding's.
Accepts incoming calls from vendors, dealerships and external and internal members. Answers questions and provides information related to loan processing and loan funding
Indirect loans, reviews completed Indirect Funding Form and Checklist to confirm completion in accordance with credit union standards. Sends completed package to Records/File Room after funding is completed
Completes telephone interview/verification of indirect applicants and collateral along with verification of physical damage insurance coverage for the financed vehicle
Adheres to all auditing procedures designed to document the lending process and provide the proper checks and balances
Assists with training on lending products and processes and provides technical guidance
Supports and participates in continuous improvement activities
Represents the Credit Union in a positive and professional manner
Other related duties as assigned
Maintains member and other sensitive information with confidentiality
Treats co-workers and members with respect
Qualifications:
Minimum two years indirect lending experience
Consumer loan processing and or funding experience
A comprehensive knowledge of all consumer lending products, documentation, policies and procedures, services and delivery methods
Working knowledge of NCUA lending regulations, and consumer lending and collections concepts and practices
Must be able to communicate effectively with members, management, team members and external third-parties
Ability to interface with people in a positive manner with empathy, courtesy and tact. Strong interpersonal and consulting skills
Able to handle difficult calls
Team oriented and the ability to work collaboratively
Ability to analyze and solve problems relative to member service needs
Must be able to coordinate, manage and guide multiple priorities simultaneously and effectively through to completion
Ability to utilize calculator with accuracy
Proficiency in the operations of a PC and Microsoft Office applications such as Outlook, Word and Excel
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
In-Person Interview required for Front-Line Positions
Social Distancing and Mask Guidelines in place
$35k-44k yearly est. Auto-Apply 60d+ ago
Central Loan Processor IV
First National Bank Alaska 4.1
Loan processor job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. Attention Experienced LoanProcessors! If you have experience with loan processing and would like to take the next step in your career or grow by working in a different area of lending, consider this position.
Salary: $25.42/hour minimum. Job/salary offer would be commensurate with job level and experience.
Schedule: Monday-Friday
GENERAL PURPOSE SUMMARY
Provides technical and administrative support to one or more loan officers in a division or large branch; liaisons with customers and processes and closes complex commercial loans with limited supervision, by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Assists one or more loan officers composing and preparing correspondence and compiling complex loan documentation and transaction information including multilevel borrowing entities such as corporations, LLC's, Partnerships, and Native organizations.
* Acts as liaison between loan officer and borrower to obtain financial, borrower, collateral information and all other supporting documentation.
* Determines whether borrower documentation satisfies established bank procedures by reviewing title, appraisal, environmental, and engineer reports; as-built survey's; and flood certifications. Reports findings to loan officer and may assist with compilation of collateral evaluation and/or environmental report.
* Confirms documentation or relative priority of bank's security interest. Processes Lines of Credit and Construction Loan disbursement requests.
* Obtains documentation required by investor or guarantee partners including AIDEA, SBA, AHFC and BIA by interacting with investors, customers and loan officers.
* Reviews loan files, identifies any exceptions to bank policy or procedure and prepares Loan Information Sheet for review and approval by loan officer.
* Reviews loan documents prior to closing with borrower. Confirms loan documents conform to authorized terms of proposed transaction.
* Assists supervisor with review of commercial loan documentation preparation; assists with training loanprocessors and management associates.
* Performs other work-related duties as assigned supervisor.
COMPLIANCE EXPECTATIONS
* Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
* Ensure you and your delegates have adequate and current compliance training and ensure training is completed on time.
* Stay updated on relevant laws and regulations.
* Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations.
* Maintain customer confidence and protect the bank's operations by you and your delegates by identifying and protecting confidential information.
SUPERVISORY RESPONSIBILITIES
May supervise lending support staff. Carries out responsibilities in accordance with the organization's policies and procedures. Responsibilities may include interviewing, making hiring recommendations, training employees, planning, assigning, and directing work, appraising performance, addressing complaints and problem resolution.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Minimum: Bachelor's degree in business, accounting, finance, or related field and one year banking, real estate, commercial lending, or related experience; or three years banking, real estate, commercial lending, or related experience; or equivalent combination of education/training and experience.
Preferred: Preferred: Bachelor's degree in business, accounting, finance, or related field plus two years banking, real estate, commercial lending, or related experience; or four years banking, real estate, commercial lending, or related experience; or equivalent combination of education/training and experience. One-year customer service, mortgage lending, escrow, title insurance, loan servicing, or related experience.
OTHER SKILLS and ABILITIES:
Ability to keyboard 35 wpm and operate a 10-key calculator by sight. Windows based word processing and spreadsheet skills preferred. Familiarity with tax returns and financial reports necessary. Must be a self-starter requiring only general supervision.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and assists with procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to work basic mathematical concepts, such as probability and statistical inference. Ability to apply concepts, such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
$25.4 hourly 19d ago
Consumer Underwriter
True North Federal Credit Union 4.4
Loan processor job in Anchorage, AK
Consumer Underwriter Location: Anchorage or Juneau Remote available in AK, AZ, WA Salary: $33.08 - $44/hour DOE Who We Are: True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. We are seeking an experienced consumer loan underwriter to join our team. This position supports the consumer lending process by analyzing loan requests and rendering credit decisions. The successful candidate will possess excellent communication skills, sound judgement and ability to foster solid relationships. What You'll Be Doing (summary):
Underwrite all non real-estate related consumer loan types
Make independent credit decisions, including approving, declining, or escalating loan requests as appropriate
Serve as a subject matter resource for loan officers, providing guidance on complex or higher-risk lending scenarios
Coordinate and prioritize the flow of consumer loan applications to support timely processing and member follow-up
Monitor consumer lending trends, borrower quality, and exception requests, and report insights to management
Track underwriting timeliness and service standards, escalating delays or recurring issues as needed
Requirements:
Preferred: Three to five years of related experience.
Associate degree or completion of specialized course of study or job-specific skills acquired through apprenticeship
Proven ability to exercise independent, high-quality judgement
Strong analytical skills with the ability to interpret financial data, credit reports and supporting documentation
Excellent communication skills both verbal and written.
VOTED 2023 BEST PLACE TO WORK in Juneau - Silver award! Come find out why! True North FCU offers a full benefits plan including medical, dental, vision, short-term disability, 401k and a generous PTO Plan. E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify. Declaración de E-Verify: True North FCU participa en E-Verify y proporcionará al gobierno federal la información de su formulario I-9 para confirmar que está autorizado a trabajar en los EE. UU. Si E-Verify no puede confirmar que está autorizado a trabajar, True North FCU debe brindarle instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para que pueda comenzar a resolver el problema antes de que True North FCU pueda tomar alguna medida en su contra, incluida la rescisión. su empleo. Los empleadores solo pueden usar E-Verify una vez que haya aceptado una oferta de trabajo y completado el Formulario I-9. Para obtener más información sobre E-Verify, o si cree que True North FCU ha violado sus responsabilidades de E-Verify, comunÃquese con DHS al ************ o dhs.gov/e-verify.
$33.1-44 hourly 2d ago
Loan Originator, Sr NE Anchorage
Hilltop Holdings 4.7
Loan processor job in Anchorage, AK
Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.
$33k-37k yearly est. Auto-Apply 13d ago
Loan Closer/Processor 1/2 Flex (PCN 089078)
State of Alaska 3.6
Loan processor job in Juneau, AK
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. ********************************************* Res This on-site position is in our Juneau Headquarters Office, in the State Office Building, in beautiful downtown Juneau, Alaska. This position is not eligible for teleworking. Not sure who we are or what we do? Please visit our website at ***************************************
Want a job that's more than just paperwork? At the Division of Investments, we don't just process loans, we help Alaskans start businesses, commercial charter fisheries, mariculture businesses & so much more.
As a Loan Closer/Processor, you'll be the one who turns approvals into action. You'll guide borrowers through the final steps of the loan process with precision, care, and a whole lot of heart.
* Flexibility: This is a flex position, start at Level 1 and grow into Level 2 as you gain experience and skills without having to reapply for a new job!
* Purpose: You're not just processing paperwork; you're helping Alaskans start businesses and build futures.
* Team Vibes: Join a supportive, fun, and mission-driven team that celebrates wins and helps each other thrive.
* Learning: You'll gain deep knowledge of loan programs, financial processes, and public service, all while building a rock-solid career foundation.
As a Loan Closer/Processor, you'll be at the center of Alaska's economic heartbeat, helping individuals and businesses access the funding they need to grow, build, and thrive.
We train our loan closers to become experts on all commercial loan transactions that could lead to other advancement opportunities.
This is a crucial position in our Documents section, ensuring loan terms and agreements, interest rates, closing costs, are correct and ensuring transparency and accuracy. Throughout the process, the loan closer provides exceptional customer service, addressing the borrower's inquiries with patience and expertise and guides them through the entire closing process.
This individual will be a key contributor to the efficient and effective operation of our closing functions and will conduct the State's closing business with professionalism, integrity, accountability, and a spirit of continuous improvement. Your role directly impacts borrowers' lives and contributes to not only their success but our organization's success as well!
Ready to embark on this thrilling journey? Apply now and let's create financial magic together!
The mission of the Division of Investments team is to administer and service loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector.
The Investments team values a work-life balance, the team is a small, welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen throughout the State of Alaska.
A Workplace That Invests in You!
At the Division of Investments, we don't just support Alaska's economy, we support each other. Our team thrives in a culture built on collaboration, trust, and growth. Here, you're not just filling a role, you're stepping into a space where your ideas are welcomed, your development is prioritized, and your success is celebrated.
From day one, you'll be surrounded by motivated professionals who are passionate about their work and even more passionate about helping you thrive. Whether you're refining your technical skills, exploring new areas of interest, or preparing for your next career milestone, you'll have the tools, mentorship, and flexibility to make it happen.
We offer flexible work schedules, ongoing training opportunities, and a team-oriented environment where your contributions matter. In our office, growth isn't just encouraged-it's expected. Because when you succeed, we all do.
The working conditions you can expect:
This position is in the State Office Building on the 9th floor in downtown Juneau with views of Mount Juneau and beautiful North Douglas. Our open-plan office space fosters collaboration and encourages open communication, while designated quiet zones provide a sanctuary for focused work.
To be successful in this position a candidate will need the following core competencies:
* Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
* Attention to Detail: Is thorough when performing work and conscientious about attending to detail
* Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Minimum Qualifications
Loan Closer/Processor 1:
High School diploma or the equivalent
AND
Six months of experience performing a variety of office clerical assignments of average difficulty.
Substitution:
Completion of post secondary course work from an accredited institution will substitute for the required experience. (3 semester or 4 quarter hours of college course work is equivalent to 1 month. 150 of class room hours of vocational technical education is equivalent to 1 month of experience).
Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.
Loan Closer/Processor 2:
High School diploma or the equivalent
AND
Six months of experience in lending, banking, real estate, title insurance or a closely related field.
OR
High School diploma or the equivalent
AND
The completion of the training program for Loan Closer/Processors at the Division of Investments will substitute for the education and experience requirements.
Substitution:
College course work in business, finance, economics, public administration or a closely related field will substitute for the required experience on the basis of 1 semester hour or 1.3 quarters hours is equivalent to 1 month.
Special Note:
High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.
Additional Required Information
At time of interview applicant(s) are requested to submit::
* Copies of your three (3) most recent performance evaluations; or three (3) professional reference letters if evaluations are not available; and
* Three (3) current professional references that have had supervisory responsibility over you along with their daytime contact information.
Flexibly Staffed:
This position is flexibly staffed. This vacancy may be filled at either the one (1) or two (2) level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at Level 1, promotion to the Level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.
Salary Information:
Loan Closer/Processor 1 - Range 10, $21.86 Hourly Amount
Loan Closer/Processor 2 - Range 12, $24.62 Hourly Amount
Education:
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time the application is submitted.
Work Experience:
If using work experience in order to meet the minimum qualifications of the position and it is not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
Multiple Vacancies:
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
EEO Statement:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call ************** or ************** in Juneau or TTY: Alaska Relay 711 or ************** or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
If you have questions regarding Workplace Alaska, the application process and/or problems being able to submit your application or attachments online, please call the Workplace Alaska hotline at ************ (toll free) or ***************. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.
For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at *******************************************************************
Contact Information
For specific information in reference to the position please contact the hiring manager:
Hiring Manager: Peter Boyd
Title: Loan Officer
Phone Number: **************
Fax Number: **************
Email: *********************
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
* Health insurance, which includes employer contributions toward medical/vision/dental
* The following employee groups are under AlaskaCare Benefits administered by the State: See ************************************** for additional information.
* AVTEC
* Confidential
* Correctional Officers
* Marine Engineers
* Mt. Edgecumbe Teachers
* Supervisory
* Unlicensed Vessel Personnel/Inland Boatman's Union
* Exempt employees (not covered by collective bargaining)
* The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
* General Government
* Labor, Trades and Crafts
* Public Safety Employees Association
* Masters, Mates & Pilots
* Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
* Group-based insurance premiums for
* Term life (employee, spouse or qualified same sex partner, and dependents)
* Long-term and short-term disability
* Accidental Death and Dismemberment
* Long-term care (self and eligible family members)
* Supplemental Survivor Benefits
* Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
* Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
* Matching employer contribution into a defined contribution program (new employees)
* Employer contribution into a defined benefit or defined contribution program (current employees)
* Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
* Option to enroll in the Alaska Deferred Compensation Program
* Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See ******************************* for additional information
Paid Leave & Other Benefits
* Personal leave with an accrual rate increase based on time served
* Twelve (12) paid holidays a year
Employer State of Alaska
Address PO Box 110201
Juneau, Alaska, 99811
Phone ************** (Statewide toll-free number)
************** (Juneau and out-of-state callers)
Website ****************************
$21.9-24.6 hourly 9d ago
Loan Originator, Sr NE Anchorage
Primelending 4.4
Loan processor job in Anchorage, AK
Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.
High school diploma or equivalent
Appropriate licenses, if State required.
A minimum of 5 years loan originator experience required.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision-making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
*In accordance with the US Department of Labor Regulations Part 541-Exemptions under the Fair Labor Standards Act (FLSA) Section 13 (a)(1) employees who meet certain tests will qualify for Exempt Status.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Evaluates PrimeLending's and other loan products and services and determines which financial products best meet the customer's needs and financial circumstances.
Establishes and maintains relationships with realtors, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required.
Markets and promotes PrimeLending's financial products;
Originators are expected to meet the Company's minimum production standards in funded units/volume on an ongoing basis each month, by taking complete and accurate loan applications, using PrimeLending's product set.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Advises the customer regarding the advantages and disadvantages of different loan products.
Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information.
Oversees the loan process by monitoring loan status and ensures conformity with terms.
Communicates loan status to all interested parties, and obtains loan documentation after closing.
Presents terms and conditions of loans with customers.
Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loanprocessor(s).
Other functions as needed.
$34k-39k yearly est. Auto-Apply 13d ago
Real Estate Loan Center Originator I
Global Credit Union 3.6
Loan processor job in Anchorage, AK
Reports to: Real Estate Loan Center Manager
Functions Supervised: None
Primary Functions: Originate real estate loans.
Duties and Responsibilities:
Ensure members are provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans.
Answer all in-coming calls as necessary pertaining to real estate and mortgage lending. Provide back-up in the telephone queue.
Maintain current in-depth knowledge of real estate lending regulations, policies and guidelines. Maintain current general knowledge of mortgage lending regulations, policies and guidelines.
Originate applications for in-house real estate loans.
Manage a pipeline of up to 15 active loans, closing 5-7 loans per month. Consideration will be given to the market conditions in slower seasons and minimum pipeline and closed loan requirements may be adjusted downward at management's discretion.
On approved files, work closely with the real estate loanprocessor throughout the loan origination and approval process to clear loan conditions in a timely manner, ensuring a smooth and efficient closing experience for the member.
Act as primary contact for borrowers for communicating loan decisions and states updates.
On declined files, advise the borrower of the decline and issue refunds, returning documentation as necessary.
Promote Global Credit Union real estate programs and cross-sell credit union services.
Perform other duties as assigned.
Qualifications
Education: High school diploma or equivalent, with advanced industry courses in real estate lending.
Creditable Experience in Lieu of Education: One year responsible real estate lending experience or one year experience in comparable member service position. Advanced industry courses in real estate lending recommended.
Experience/Skills: Good written and verbal communication skills with attention to detail. A thorough knowledge of all aspects of real estate lending including all applicable laws and regulations.
Tenure: Real Estate Loan Center Originator II (Category 12) requires 12 months in the Real Estate Loan Center Originator I (Category 13) position with performance that meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
Real Estate Loan Center Originator I (Category 13): $49,284 - $73,391 annually
Real Estate Loan Center Originator II (Category 12): $53,226 - $81,405 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$53.2k-81.4k yearly Auto-Apply 12d ago
Overnight Closer
Planet Fitness 4.1
Loan processor job in Alaska
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.Why Planet Fitness?Each of our employees receive:
Complimentary Back Card Membership
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Compensation: $10.00 - $10.50 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$10-10.5 hourly Auto-Apply 60d+ ago
NOW HIRING - Floor Staff $15/hr - CLOSERS NEEDED!
Regal Theatres
Loan processor job in Anchorage, AK
Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties; and
Compliance with our company dress code.
Essential Duties and Responsibilities for each position include, but are not limited to, the following:
Concession
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory.
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Operating, preparing and cleaning of all concession related equipment
Up selling/Suggestive selling
Complying with all local, state and federal food safety laws.
Abide by all federal and state laws with regards to breaks and/or meal periods.
Ensure required alcohol certification and training are current where applicable.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Usher
Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
Inspecting backpacks and packages when applicable.
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
Perform in-auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Pay Scale Information: $15.00 Per hour
Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Completion of cast certification program as a cast member or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills:
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$15 hourly 60d+ ago
NOW HIRING - Floor Staff $15/hr - CLOSERS NEEDED!
Regal Cinemas Corporation 4.4
Loan processor job in Anchorage, AK
Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including
* Regular and consistent attendance
* Handling of emergency situations when called upon to do so
* General cleaning duties; and
* Compliance with our company dress code.
Essential Duties and Responsibilities for each position include, but are not limited to, the following:
Concession
* Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory.
* Promoting the Regal Crown Club program
* Ensuring tickets are sold in accordance with the MPAA rating system and company policy
* Operating, preparing and cleaning of all concession related equipment
* Up selling/Suggestive selling
* Complying with all local, state and federal food safety laws.
* Abide by all federal and state laws with regards to breaks and/or meal periods.
* Ensure required alcohol certification and training are current where applicable.
* If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
* Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Usher
* Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
* Inspecting backpacks and packages when applicable.
* Managing crowd control and assisting guests in finding seats in auditoriums when necessary
* Enforcement of MPAA rating system
* Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
* Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
* Perform in-auditorium concession auxiliary sales as directed by management
* Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
* Monitoring the cleanliness and operation of theatre vending equipment
* Assisting with all opening and closing duties as assigned by management
Pay Scale Information: $15.00 Per hour
Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Completion of cast certification program as a cast member or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills:
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
$15 hourly 1d ago
Loan Originator, Sr NE Anchorage
Hilltop Holdings 4.7
Loan processor job in Anchorage, AK
Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.
High school diploma or equivalent
Appropriate licenses, if State required.
A minimum of 5 years loan originator experience required.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision-making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
*In accordance with the US Department of Labor Regulations Part 541-Exemptions under the Fair Labor Standards Act (FLSA) Section 13 (a)(1) employees who meet certain tests will qualify for Exempt Status.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Evaluates PrimeLending's and other loan products and services and determines which financial products best meet the customer's needs and financial circumstances.
Establishes and maintains relationships with realtors, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required.
Markets and promotes PrimeLending's financial products;
Originators are expected to meet the Company's minimum production standards in funded units/volume on an ongoing basis each month, by taking complete and accurate loan applications, using PrimeLending's product set.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Advises the customer regarding the advantages and disadvantages of different loan products.
Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information.
Oversees the loan process by monitoring loan status and ensures conformity with terms.
Communicates loan status to all interested parties, and obtains loan documentation after closing.
Presents terms and conditions of loans with customers.
Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loanprocessor(s).
Other functions as needed.
$33k-37k yearly est. Auto-Apply 13d ago
Loan Officer II - UMed Lending Team
First National Bank Alaska 4.1
Loan processor job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We are adding a Loan Officer to our UMed Lending Team! If you have loan officer experience, especially in commercial lending, you will have the chance to use your expertise in a meaningful way.
Salary: We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience.
Schedule: Monday-Friday, some evenings and weekends
GENERAL PURPOSE SUMMARY
Develops and maintains banking relationships and makes a variety of loans based on defined lending authority by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Analyzes existing and potential customers' banking needs, earnings, and financial conditions to determine which bank products are most appropriate, and to assess acceptable risk; approves/denies or recommends approval/denial within lending authority.
* Provides advice and service to existing customers and generates new business by calling on prospective customers regarding the establishment of banking relationships.
* Manages existing loan portfolio, including the monitoring and collection of loan payments; modifies or extends loan terms or structure to protect bank's interest when required. Minimizes bank losses and exposure to losses.
* Follows existing lending procedures and ensures lending compliance of loan portfolio with bank and regulatory procedures, policies, and requirements, and takes corrective action when non-compliance is identified.
* Represents the bank in the community in order to identify, develop and promote additional business.
* Keeps informed about the banking industry and all bank products. Maintains awareness of competitors' products and the bank's advantage.
* Assists in training less experienced loan officers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed.
* May supervise employees at local or out-of-town locations as business needs dictate.
* Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
* Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
* Ensure you and your delegates have adequate and current compliance training, and ensure training is completed on time.
* Stay updated on relevant laws and regulations.
* Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations.
* Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information.
SUPERVISORY RESPONSIBILITIES
May supervise employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
LO II Minimum: Bachelor's degree in business, accounting, finance, marketing, or related field and four years' commercial, real estate, or consumer lending related experience; or six years' commercial, real estate, and/or consumer lending related experience; or equivalent combination of education/training and experience.
Preferred: One year supervisory experience. Marketing and/or sales experience.
OTHER SKILLS and ABILITIES:
Word processing and spreadsheet software experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to the prescribed style and format. Ability to effectively present information to top management and the public.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions based on those conclusions. Ability to interpret an extensive variety of technical instructions in, mathematical or diagram form and deal with several abstract variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Some travel to remote sites via automobile or plane may be necessary. Must be willing to relocate to branches statewide.
$36k-40k yearly est. 12d ago
Consumer Loan Originator
Credit Union 1 4.0
Loan processor job in Anchorage, AK
Credit Union 1 is looking for a motivated and member-focused Consumer Loan Originator to join our lending team! This role is responsible for following up on loan approvals, pending loans and getting them moved to a closed status. They communicate with members by telephone, email or by Zoom appointments providing information about consumer loans specifically, and all other credit union products and services in general as requested. As a member of the Consumer Loan Department, this position contributes to the overall achievement of department goals and objectives. Maintains a positive and professional relationship with dealers, branches and other financial institutions.
Ideal candidates are detail-oriented, relationship-focused, and motivated by helping members achieve their financial goals.
This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.)
Pay Range: $21.25 - $30.79
ESSENTIAL JOB FUNCTIONS:
60% Lending Operations
Works Consumer Loan queues, indirect channel, phone queue and web applications as required and initiate loans as required.
Review the automatic decision report to ensure there were no lost loan opportunities.
Maintains at least minimum standard of Debt Protection, Mechanical Breakdown Insurance and GAP sales on non-indirect loans.
Contact members to discuss cross sell opportunity and stolen loans.
Provides required disclosures to new members, follows BSA and member identification procedures including Qualifile and Verafin.
Communicates in writing, by telephone and in person with members and dealers regarding adverse action on loan denials, loan conditions, counter offers, questions, terms and any other questions or information regarding loans, in a timely, accurate and courteous manner.
25% Closing Operations
Follows up on approval, pending review, missing information and processor closing queues. These loans will generally have been worked by another employee, but have exceeded the member contact standard. Emphasis will be on moving these queues into a closed loan status.
Maintains a high level of professionalism, tact and courtesy when coordinating loan closings with branches, dealerships and members. Prepares clear directions regarding loan closing documentation needed Obtains necessary supporting documents for loan evaluation such as tax returns, paystubs, receipts, letters of credit, etc. if possible.
Responds to dealer or member inquiries regarding status of applications, membership qualifications, loan payoffs and questions regarding closed loans.
15% Other duties as assigned
Able to work variable shifts within a 6 day a week schedule.
Able to work 9-6 or 10-7 shift.
Meets the current standards as established for the position and department in the completion of all assigned duties.
Perform other duties as assigned.
QUALIFICATIONS:
High school graduate required, with some college level related classes preferred.
A minimum of 1 year experience working in a financial institution with proven ability at exercising good judgment, when making loan decisions is required.
Must be flexible, detail-oriented, and able to work with many interruptions in a fast-paced atmosphere.
Ability to self-motivate, work independently and must have good written and verbal communication skills.
Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.
Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled.
Thank you for your interest in the opportunity with Credit Union 1!
Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.
EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com
$21.3-30.8 hourly 36d ago
Mortgage Loan Officer - Anchorage
True North Federal Credit Union 4.4
Loan processor job in Anchorage, AK
Mortgage Loan Officer Location: Anchorage or Juneau Salary: Base plus commission Full Time True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. We are seeking an experienced mortgage originator to join our team. This position is responsible for interviewing mortgage applicants with high level of accuracy and great attention to detail. The successful candidate will possess excellent communication skills, sound judgement and ability to foster solid relationships. Previous financial industry experience preferred but we are willing to train the right applicant. See below. Pay DOE. Responsibilities:
Loan applicant interviews to document income, debit and credit history.
Gather applicant documentation.
Maintain communication with applicant throughout application process.
Work closely with loan underwriter.
Ensure accuracy, compliance and service are up to Credit Union standards.
Requirements:
Preferred: Two to five years of related experience. Two years of financial industry experience required in addition to two years of real estate lending experience.
Associate degree or completion of specialized course of study or apprenticeship program
Proficiency with MS Word and Excel
Excellent communication skills both verbal and written.
This position requires a high level of trust and diplomacy
VOTED 2023 BEST PLACE TO WORK in Juneau - Silver award! Come find out why! True North FCU offers a full benefits plan including medical, dental, vision, short-term disability, 401k and a generous PTO Plan. E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify. Declaración de E-Verify: True North FCU participa en E-Verify y proporcionará al gobierno federal la información de su formulario I-9 para confirmar que está autorizado a trabajar en los EE. UU. Si E-Verify no puede confirmar que está autorizado a trabajar, True North FCU debe brindarle instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para que pueda comenzar a resolver el problema antes de que True North FCU pueda tomar alguna medida en su contra, incluida la rescisión. su empleo. Los empleadores solo pueden usar E-Verify una vez que haya aceptado una oferta de trabajo y completado el Formulario I-9. Para obtener más información sobre E-Verify, o si cree que True North FCU ha violado sus responsabilidades de E-Verify, comunÃquese con DHS al ************ o dhs.gov/e-verify.
$36k-40k yearly est. 13d ago
Senior Processor
Global Credit Union 3.6
Loan processor job in Anchorage, AK
Reports To: Mortgage Processing Supervisor
Functions Supervised: None
Primary Functions: Process mortgage loan applications and assist assigned originator. Act as a coach and mentor to other Processors within the department.
Duties and Responsibilities:
Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
Maintain logs and files as necessary regarding mortgage loan applications processed.
Order appraisals, surveys and updated credit reports, as directed by the Underwriter.
Communicate and coordinate with originators and members, collection of documentation and information, stipulations/conditions or any other pertinent data needed to submit to underwriting and obtain approval.
Address member concerns and inquiries quickly, professionally and courteously.
Input, validate and confirm all required data into appropriate Automated Underwriting (AU) system(s) required for approval and closing.
Order items timely and accurately to ensure processing time frames are met and production standards and goals are achieved.
Respond to Quality Control and Loan Delivery requests within specified time lines as directed by each department.
Provide assistance to and help in the training of other processors as necessary.
Review processed loan packages prior to submission to ensure completeness, quality and accuracy.
Participate in seminars and other training to maintain required knowledge and skill development. Complete all required training within specified deadlines.
Act as a Team Lead within your department. Coach, train and mentor other Processors.
Expert pipeline management and meeting deadlines.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: One to two years in the Processor III position or prior mortgage experience. Two plus years direct public contact preferred. Expert proficient at typing with a knowledge of office machines, some math aptitude and letter composition familiarity. One year experience in mortgage loan processing with basic knowledge of most program processing requirements. Personal computer experience preferred.
Tenure: Processor I (Category 13) requires 12 months tenure in a Category 14 mortgage position with a meets or exceeds expectations. Processor II (Category 12) requires 12 months tenure in Processor I (Category 13) position with a meets or exceeds expectations. Processor III (Category 11) requires 1-2 years tenure in a Processor II (Category 12) position with a meets or exceeds expectations. Senior Processor (Category 10) requires 1-2 years in a Processor III (Category 11) position with a meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure for all positions.
Compensation
Salary Pay Range:
Processor I (Category 13): $49,284 - $73,391 annually
Processor II (Category 12): $53,226 - $81,405 annually
Processor III (Category 11): $57,484 - $90,230 annually
Senior Processor (Category 10): $63,233 - $99,908 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$34k-38k yearly est. Auto-Apply 48d ago
Loan Officer II - Corporate Lending
First National Bank Alaska 4.1
Loan processor job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. A loan officer manages loan applications by working directly with applicants to identify the right type of loan for their circumstances and guide them through the application process. Loan officers are also responsible for sales outreach and the behind-the-scenes-engagement with team members to move the loan through the steps including information gathering, underwriting and document execution.
We are adding a Loan Officer to our Corporate Lending Team!
If you have loan officer experience, especially in commercial lending, you will have the chance to use your expertise in a meaningful way.
We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience.
Schedule: Monday-Friday, some evening and weekend hours
GENERAL PURPOSE SUMMARY
Develops and maintains banking relationships and makes a variety of loans based on defined lending authority by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Analyzes existing and potential customers' banking needs, earnings, and financial conditions to determine which bank products are most appropriate, and to assess acceptable risk; approves/denies or recommends approval/denial within lending authority.
* Provides advice and service to existing customers, and generates new business by calling on prospective customers regarding the establishment of banking relationships.
* Manages existing loan portfolio, including the monitoring and collection of loan payments; modifies or extends loan terms or structure to protect bank's interest when required. Minimizes bank losses and exposure to losses.
* Follows existing lending procedures and ensures lending compliance of loan portfolio with bank and regulatory procedures, policies, and requirements, and takes corrective action when non-compliance is identified.
* Represents the bank in the community in order to identify, develop and promote additional business.
* Keeps informed about the banking industry and all bank products. Maintains awareness of competitors' products and the bank's advantage.
* Assists in training less experienced loan officers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed
* May supervise employees at local or out-of-town locations as business needs dictate.
* Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
* Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
* Ensure you and your delegates have adequate and current compliance training, and ensure training is completed on time.
* Stay up to date on relevant laws and regulations.
* Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations.
* Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information.
SUPERVISORY RESPONSIBILITIES
May supervise employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
LO II - Minimum: Bachelor's degree in business, accounting, finance, marketing, or related field and five years commercial, real estate, or consumer lending related experience; or seven years commercial, real estate, and/or consumer lending related experience; or equivalent combination of education/training and experience.
Preferred: One year supervisory experience and marketing or sales experience.
LO III - Minimum: Bachelor's degree in business, accounting, finance, marketing, or related field and six years commercial, real estate, or consumer lending experience; or eight years commercial, real estate, and/or consumer lending experience; or equivalent combination of education/training and experience. Familiarity with State and Federal Loan Participation programs.
Preferred: One year supervisory experience. Marketing and/or sales experience.
SKILLS and ABILITIES:
Word processing and spreadsheet software experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to the prescribed style and format. Ability to effectively present information to top management and the public.
MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, draw valid conclusions, and make decisions based on those conclusions. Ability to interpret an extensive variety of technical instructions in, mathematical or diagram form and deal with several abstract variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Some travel to remote sites via automobile or plane may be necessary. Must be willing to relocate to branches statewide.
$36k-40k yearly est. 12d ago
Consumer Loan Originator
Credit Union 1 4.0
Loan processor job in Anchorage, AK
Job Description
Credit Union 1 is looking for a motivated and member-focused Consumer Loan Originator to join our lending team! This role is responsible for following up on loan approvals, pending loans and getting them moved to a closed status. They communicate with members by telephone, email or by Zoom appointments providing information about consumer loans specifically, and all other credit union products and services in general as requested. As a member of the Consumer Loan Department, this position contributes to the overall achievement of department goals and objectives. Maintains a positive and professional relationship with dealers, branches and other financial institutions.
Ideal candidates are detail-oriented, relationship-focused, and motivated by helping members achieve their financial goals.
This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.)
Pay Range: $21.25 - $30.79
ESSENTIAL JOB FUNCTIONS:
60% Lending Operations
Works Consumer Loan queues, indirect channel, phone queue and web applications as required and initiate loans as required.
Review the automatic decision report to ensure there were no lost loan opportunities.
Maintains at least minimum standard of Debt Protection, Mechanical Breakdown Insurance and GAP sales on non-indirect loans.
Contact members to discuss cross sell opportunity and stolen loans.
Provides required disclosures to new members, follows BSA and member identification procedures including Qualifile and Verafin.
Communicates in writing, by telephone and in person with members and dealers regarding adverse action on loan denials, loan conditions, counter offers, questions, terms and any other questions or information regarding loans, in a timely, accurate and courteous manner.
25% Closing Operations
Follows up on approval, pending review, missing information and processor closing queues. These loans will generally have been worked by another employee, but have exceeded the member contact standard. Emphasis will be on moving these queues into a closed loan status.
Maintains a high level of professionalism, tact and courtesy when coordinating loan closings with branches, dealerships and members. Prepares clear directions regarding loan closing documentation needed Obtains necessary supporting documents for loan evaluation such as tax returns, paystubs, receipts, letters of credit, etc. if possible.
Responds to dealer or member inquiries regarding status of applications, membership qualifications, loan payoffs and questions regarding closed loans.
15% Other duties as assigned
Able to work variable shifts within a 6 day a week schedule.
Able to work 9-6 or 10-7 shift.
Meets the current standards as established for the position and department in the completion of all assigned duties.
Perform other duties as assigned.
QUALIFICATIONS:
High school graduate required, with some college level related classes preferred.
A minimum of 1 year experience working in a financial institution with proven ability at exercising good judgment, when making loan decisions is required.
Must be flexible, detail-oriented, and able to work with many interruptions in a fast-paced atmosphere.
Ability to self-motivate, work independently and must have good written and verbal communication skills.
Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).
Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.
To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.
Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled.
Thank you for your interest in the opportunity with Credit Union 1!
Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.
EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com
$21.3-30.8 hourly 8d ago
Mortgage Disclosure Specialist III
Global Credit Union 3.6
Loan processor job in Anchorage, AK
Reports To: Sales Support Manager
Primary Functions: Generate initial loan disclosures that are compliant with Global Credit Union polices and procedures. Generate re-disclosures as applicable for loan changes through the loan process. Coordinate with Production and Compliance to determine changes in circumstances and fee variances.
Duties and Responsibilities:
Prepare initial disclosures within required regulatory timeline. Verify loan fees for accuracy to ensure compliance with TRID, RESPA and ECOA.
Prepare re-disclosures within required regulatory timeline. Validate the change in circumstance and proper documentation to ensure compliance with TRID, RESPA and ECOA.
Maintain a high level of member service and internal service with timely responses and accurate information, maintaining thorough knowledge of TRID regulatory requirements.
Responsible for understanding and utilizing matrixes based on state and county to ensure accurate fee disclosure per geographic location.
Review general information on the loan to determine loan product and fee validation. Thorough knowledge of FHA, VA, USDA, HUD 184 and Conventional PMI required to identify appropriate calculations and data discrepancies.
Ensure loans requiring mortgage insurance are appropriate disclosed.
Use Symitar to determine membership status. Include membership paperwork in initial disclosure package if applicable.
Adhere to department turn-times and minimum file expectations.
Participate in seminars and other training to maintain required knowledge and skill development. Complete all training within specified deadlines.
Assist in training other Disclosure Specialists.
Perform other duties as assigned.
Qualifications
Education: Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
Creditable Experience in Lieu of Education: Two years related work experience, preferably in mortgage lending or accounting and strong member service background required.
Experience/Skills: Must be able to type 35 wpm, operate a 10-key calculator and be familiar with on-line data operations. Must have ability to diplomatically handle difficult situations and manage priorities daily.
Tenure: Mortgage Disclosure Specialist II (Category 12) requires a minimum of one year tenure in the Mortgage Disclosure Specialist I (Category 13) position with performance that meets or exceeds expectations. Mortgage Disclosure Specialist III (Category 11) requires a minimum of one year tenure in the Mortgage Disclosure Specialist II (Category 12) position with performance that meets or exceeds expectations. Promotion requires recommendation by the supervisor or manager. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
Mortgage Disclosure Specialist I (Category 13): $49,284 - $73,391 annually
Mortgage Disclosure Specialist II (Category 12): $53,226 - $81,405 annually
Mortgage Disclosure Specialist III (Category 11): $57,484 - $90,230 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$57.5k-90.2k yearly Auto-Apply 10d ago
Loan Servicing Specialist - Loan Administration
First National Bank Alaska 4.1
Loan processor job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. Loan Servicers provide continuing support and services internal customers for the duration of the loan, ensuring an excellent external customer experience.
Attention Office Professionals: Join the Loan Servicing Administration Team!
The successful candidate will have analytical and logistical thinking skills, comfort with financial figures and detailed documentation, customer service skills, excellent written and verbal communication skills, time management and organizational skills. Some lending, loan processing, loan servicing or similar experience or combination of experience and education/training will be required. Knowledge of loan management software programs and current relevant rules and regulations is preferred.
You could start as a representative or a specialist if more experienced; job/salary offer would be commensurate with experience.
Salary Specialist: $23.25/hour minimum
Salary Representative: $21.00/hour minimum
Schedule: Monday-Friday
GENERAL PURPOSE SUMMARY
Performs moderately complex loan servicing support and escrow functions by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Assists internal and external customers with escalated loan and/or escrow questions, which may pertain to loan, tax, reserve, partial collateral releases, and insurance issues; prepares necessary correspondence and provides supporting documentation; performs appropriate loan and/or escrow account maintenance.
* Analyzes and addresses loan and escrow servicing-related issues and customer complaints.
* Reviews, analyzes, and reconciles various reports; identifies, researches, and resolves errors and inconsistencies.
* Maintains, monitors, and reconciles various bank-controlled accounts and remits funds accordingly.
* Acquires knowledge of and remains current on pertinent regulations, guidelines, and bank policies; may act in a lead capacity within assigned unit to direct workflow, review work of junior staff for accuracy and completeness, and assists supervisor with training.
* Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
* Stay up to date on relevant laws and regulations and complete all compliance training on time.
* Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
* Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Loan Servicing Representative Minimum: Two years of loan servicing, banking, or progressively responsible administrative or related experience; or equivalent combination of education/training and experience.
Preferred: Customer service experience.
Loan Servicing Specialist Minimum: Three years' loan servicing, real estate, financial industry or related experience; or equivalent combination of education/training and experience.
Preferred: Customer service experience.
OTHER SKILLS and ABILITIES:
Ability to keyboard 45 wpm and operate a 10-key calculator required; word processing and spreadsheet software experience required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra and to accurately read numbers.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.