Part time Loan Processor
Loan processor job in Phoenix, AZ
Loan Processor needs laserpro and 5+ years experience
Loan Processor requires:
24 hours a week (3 days (T, W, Th) 8 hours daily).
Loan operations
Laserpro
Highly technical systems analysis, development or design with LaserPro.
Banking, financial industry
Loan Processor duties:
Supports loan operations
Monitor, report, and coordinate operational processes.
Reviews processes and facilitates internal controls for both production departments and systems, specifically LaserPro.
Coordinates the impact of mergers, acquisitions, and divestitures by ensuring that all necessary parts of the project are accurate and complete.
Report all loan operations production to ensure regulatory and service level expectations are met.
Troubleshoots all system problems and resolves them accordingly.
Organizes and analyzes information to make written recommendations on solving gaps between the banks processes to managers.
Loan Processor
Loan processor job in Tucson, AZ
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.
Job Responsibilities:
Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting.
Assemble the complete loan package in proper order for underwriting.
Verify all required documentation (pre-underwrite) in the file.
Complete the required loan checklist.
Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
Verify that vendor orders are complete, invoices are received and in the applicant's E-file.
Manage pipeline by completing and submitting reports within allotted turn-around times.
Assist set-up of loans.
Document all communication related to the loan application in the conversation log.
Train and assist supervision of new Loan Processors and other processing personnel.
Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
Available to work varying hours and overtime if needed.
Qualifications and Skills:
Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish, preferred.
High School Diploma or equivalent.
Minimum of 5 years' residential mortgage processing experience.
Experience with Encompass.
Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
Knowledge of DU, LP, Microsoft Office, and Windows.
Excellent math and analytical skills.
Excellent communication skills.
Excellent prioritization and time management skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
#LI-CCMREC
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyLoan Origination Specialist IV
Loan processor job in Tempe, AZ
JobID: 210679636 JobSchedule: Full time JobShift: Day : Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
Job responsibilities
* Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
* Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
* Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
* Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
* Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
Required qualifications, capabilities, and skills
* Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
* Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
* Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
* Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
* Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
Preferred qualifications, capabilities, and skills
* Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
* Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
* Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
* Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
* Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
Auto-ApplyLoan Servicing Representative
Loan processor job in Tucson, AZ
In this role you will assist members, staff, and third parties with
general aspects
of
loan servicing and vehicle total loss claims
for the credit union. Tracking and processing vehicle total loss claims. Ensuring total loss claims are processed and completed in a timely and accurate manner. Working with third-party insurance providers and government agencies in the processing of total loss claims. Assisting credit union members and staff with vehicle total loss claim related questions or issues.
Salary: $20.00-$26.00 Per Hour Depending on Experience
About Us:
Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!
Key Responsibilities:
Manage and track all total loss claims for vehicles used as collateral for credit union loans.
Accurately document each step of the total loss process.
Conduct account history research for documentation required by third parties in the claim process.
Contact primary insurance carriers and provide required documentation, as needed.
Contact law enforcement, as needed, for accident reports or other documents required to process claims.
Contact VSC providers and provide required documentation as needed to receive refund.
Contact GAP insurance providers and provide required documentation as needed for GAP claim.
Work with members during the claim process to provide good faith modifications.
Accurately update tracking logs and/or computerized system.
Notify manager of any concerns or issues associated with a total loss claim.
Qualifications:
Required Skills:
Minimum of six months of similar or related experience
High school diploma or equivalent
Excellent Customer service and interpersonal communication skills
Strong organizational skills and attention to detail
Preferred Skills:
Basic understanding of bankruptcies, repossessions, legal actions, foreclosures, loan extension/modifications, and collateral protection
What We Offer:
Generous Paid Time Off Policy
Up to 15 days in 1st year of service
Paid Time Off increases with tenure
VTO (Volunteer Time Off) Up to 16 hours yearly
401(k) plan
7% company match
Health, Dental, and Vision Insurance
Health Savings Account with Employer Contribution Available
Free Vision Insurance
Life and Disability Insurance
Provided by the Credit Union with Optional Supplemental Coverage Available
Competitive Wage and Professional Development
Educational Assistance
Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
Auto-ApplyMortgage Loan Processor (Equity)
Loan processor job in Chandler, AZ
The Senior Loan Processor is responsible for managing the customer relationship from initial commitment to funding. The role requires that all Internal policies and procedures are followed to make the transaction for the customer as smooth and efficient as possible. This will include working with customers, vendors, sales and in-house operations.
Responsibilities:
* Collects all conditions up to loan funding after initial handoff from sales
* Prepares, validates, communicates, and delivers disclosures
* Manage a pipeline of 40-60+ loans at a given time.
* Acts as the primary liaison between Sales, Title, Escrow, Funding and Borrowers working at a fast yet detailed pace
* Reviews documentation including credit, income and title for accuracy demonstrating a high attention to detail.
* Communicate with customer consistently meeting companies SLA's
Requirements:
* Minimum of 2+ years recent mortgage processing experience required, a call center environment preferred
* Strong knowledge of various loan products and programs, specifically FHA/VA/Conv/Seconds.
* Ability to adhere to established turn times, productivity, fast paced while maintaining quality metrics is required.
Why work for #teamloan Depot:
* Competitive compensation package includes the ability to earn incentive compensation in addition to a base hourly wage.
* Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
* Work with other passionate, purposeful, and customer-centric people.
* Extensive internal growth and professional development opportunities including tuition reimbursement.
* Comprehensive benefits package including Medical/Dental/Vision.
* Wellness program to support both mental and physical health.
* Generous paid time off for both exempt and non-exempt positions.
About loan Depot:
loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package for Senior Account Manager III. The base hourly rate for this role is $18.50/hour plus an uncapped commission plan. Actual earnings may vary depending on individual performance. Based on historical data, the estimated total annual compensation including the base hourly rate and commissions ranges from $75,000 to $150,000.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyLoan Disbursement Specialist
Loan processor job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
We are currently seeking a Loan Disbursement Specialist to join our Construction Disbursements Team located in downtown Salt Lake City, Utah.
The Construction Disbursement Administration (CDA) group is responsible for managing roughly 200 commercial construction projects simultaneously. We work with multiple departments around the Bancorp to ensure that construction is progressing properly and all agreements within the loan documentation are being followed by all parties. We have currently switched to a new construction monitoring system and are working to streamline and improve our processes in all aspects of construction monitoring. The Salt Lake City group works closely with one another and we maintain a collaborative mentality when monitoring the construction loans assigned to us. We are looking for someone who is willing to work hard and jump in with both feet into our team and help us maintain our high standards of service within the department.
The Disbursement Specialist will:
* Review, analyze and process customer loan draws for commercial and residential construction projects, loan fund disbursements, equity draws, etc., including review of invoices, lien waivers, and budget.
* Prepare payoff quotes, credit bids, default letters and loan modifications.
* Schedule and direct pre-construction discussion with Borrower, Builder, and RM when requested.
* Administer participation loans, coordinate with participating/lead bank(s).
* Order, input, and review inspection reports.
* Updates and maintains various reports and ticklers for loan maintenance.
* Assists with and may serve as liaison with lenders, loan administration, and outside vendors.
* Monitor and may process interest rate changes.
* Review loans for past due status, insurance coverage, tickler exceptions, etc.
* Ensure loan administration is consistent with loan documents, bank and department policies and procedures.
* Other duties as assigned.
Requirements:
* Some experience with commercial, construction or loan servicing process and procedures, loan documentation or processing or other directly related experience.
* Basic knowledge of lending disbursement processes, procedures and loan documentation.
* Basic knowledge of standard construction budget and loan servicing practices and techniques.
* Must have good audit, problem solving, data entry and customer service skills.
* Ability to review and process data per loan documentation.
* Good time management and organizational skills.
* Must be accurate, detail oriented and able to multi-task.
* Good communication skills, both verbal and written.
* Basic knowledge of computer software programs such as word, excel, etc.
* Requires High School Degree or Equivalent
* A combination of education and experience may meet job requirements.
Location:
This position is 5 days in-office and can be filled at our downtown office in any of the following locations:
* Phoenix, AZ
* Irvine, CA
* Houston, TX
* Salt Lake City, UT
Pay range (depending on location and experience): $19-32/hr
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
Jr. Mortgage Loan Processor; BR 23; 12.19.2025
Loan processor job in Gilbert, AZ
Requirements
Key Responsibilities
Collect, review, and organize borrower documents for loan processing
Input and update loan file information into the loan origination system
Perform preliminary document reviews to ensure completeness and compliance
Follow up with loan officers, clients, and third parties to obtain missing documentation
Assist in preparing files for underwriting submission
Communicate with internal departments to support loan progression and timely closings
Monitor pipeline reports and timelines to maintain workflow efficiency
Maintain detailed records and support audit-readiness of loan files
Adhere to company policies and industry regulations during document handling and communication
Support senior processors and branch staff with other administrative tasks as needed
Required Qualifications:
High school diploma or equivalent; college coursework in business or finance preferred
Less than two years of experience in mortgage loan processing or related financial services
Strong attention to detail and organizational skills
Effective written and verbal communication abilities
Basic understanding of loan documentation and mortgage terminology
Proficiency with Microsoft Office and willingness to learn loan origination systems
Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Texana Bank Mortgage
1680 Keller Parkway
Keller, Texas 76248
Mortgage Loan Processor
Loan processor job in Chandler, AZ
Join Oaktree Funding as a Mortgage Loan Processor/Account Manager and play a crucial role in our rapidly expanding Operations Team! As an industry leader in Non-QM and Agency lending, Oaktree offers an exciting opportunity for a detail-oriented, customer-focused professional with a passion for pipeline management and loan processing.
At Oaktree, we value dedication and reward success. We are seeking motivated individuals who are ready to take their career to the next level and make an impact by delivering exceptional service to our clients: third-party mortgage professionals including Mortgage Brokers, Banks, Loan Originators, and Processors.
Why Oaktree Funding?
Competitive Compensation: Enjoy a base pay plus a lucrative bonus structure that rewards your hard work.
Advanced Support System: Access to cutting-edge technology, dedicated colleagues, and direct collaboration with underwriting and sales teams for efficient and smooth loan processing.
Professional Growth: Ongoing training and opportunities to expand your expertise in the mortgage industry.
Comprehensive Benefits: 401(k) match, health, dental, and vision insurance, life insurance, paid time off, and employee development programs.
Energetic Work Environment: Join a spirited team that values collaboration and a positive work culture.
Position Overview:
As a Senior Mortgage Loan Processor at Oaktree Funding, you will serve as the key liaison between Underwriters, Business Development Managers, and clients. Your role will focus on managing the loan pipeline, ensuring compliance with company policies, and delivering superior customer service to third-party mortgage professionals.
Key Responsibilities:
Efficiently manage and process loan applications, from initial setup to closing.
Act as a liaison between underwriting, sales teams, and clients to resolve any issues that arise during the loan process.
Utilize your expertise to creatively solve problems and ensure loans move smoothly through the pipeline.
Collaborate with internal and external teams to deliver exceptional service and meet deadlines.
Maintain a comprehensive understanding of lending guidelines and products to provide accurate information to clients.
What We're Looking For:
A Great Work Ethic and Winning Attitude: Passionate about delivering excellent service and achieving results.
Experience: Minimum of 2 years of mortgage loan processing experience (required). Experience in third-party origination is a plus.
Communication Skills: Strong interpersonal and customer service skills to interact effectively with team members and clients.
Attention to Detail: Ability to manage multiple loan files while ensuring accuracy and compliance with guidelines.
Education: High School Diploma required; college coursework preferred.
What We Offer:
Competitive Compensation: Base pay plus performance-based bonuses.
Professional Growth: Ongoing training to enhance your knowledge of the mortgage industry.
Supportive Work Environment: Work with a collaborative and dedicated team.
Full Benefits Package: 401(k) match, health, dental, and vision insurance, life insurance, employee discounts, and paid time off.
Apply Today and Start Your Career Tomorrow!
Visit our website at *************************** to learn more and submit your resume. You can also contact our VP - Director of Recruiting, Roland Mills, directly at ************************* for a confidential conversation. Join Oaktree Funding and be a part of a team where your success is our priority.
Easy ApplyMortgage Loan Processor
Loan processor job in Litchfield Park, AZ
Salary: Per File Commission
Job Description: We are seeking a detail-oriented and experienced Mortgage Loan Processor to play a critical role in converting conditional approvals to clear-to-close statuses, effectively driving our clients' journey to homeownership. Your expertise in handling multiple files and liaising with various stakeholders will be crucial in ensuring efficient and accurate loan processing.
Your Role:
Efficiently manage loan processing from initiation to closing, ensuring compliance with both internal and external regulatory requirements.
Collaborate closely with clients to gather all necessary documentation to satisfy loan conditions.
Utilize Arive-Loan Origination Software to streamline processes and maintain accurate records.
Work dynamically with a mortgage broker and up to 20 different lenders, adapting to varying requirements and expectations.
Employ strong problem-solving skills to address and resolve any issues that may prevent a clear-to-close status.
Provide exceptional customer service, keeping clients informed and reassured throughout the process.
Why Join CMS Mortgage?
Impactful Work: Directly contribute to the homeownership dreams of our clients with your expertise and dedication.
Dynamic Environment: Thrive in a role that appreciates multitasking and offers varied experiences with multiple lenders.
Supportive Team Culture: Be part of a team that values collaboration and supports your professional growth and development.
Competitive Rewards: Enjoy a rewarding commission-based pay structure along with a comprehensive benefits package.
Qualifications:
Proven experience with Arive-Loan Origination Software.
Experience working with a mortgage broker and familiarity with multiple lenders' processes.
NMLS license preferred, but we are willing to support motivated candidates in obtaining licensure based on experience.
Strong multitasking abilities and excellent organizational skills.
Exceptional communication skills and a commitment to providing top-tier customer service.
Home Loan Specialist II
Loan processor job in Phoenix, AZ
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
Easy ApplyPrivate Client Loan Specialist I
Loan processor job in Scottsdale, AZ
will support the Private Bankers and clients within the Private Banking group.
Responsibilities will include but are not limited to:
Reviewing, researching, responding, and following up to all loan inquiries, concerns, and maintenance while providing high quality client service and support.
Managing the credit card process from start to finish to include but not limited to; taking applications, adding/removing signers, online banking, and maintenance requests.
Payment research and corrections, billing issues, auto debit, submitting phone payments, payoff requests, statements, online banking, managing past due loans, and fee waivers.
Completing all requests in a timely manner, staying organized, being proactive, attention to detail, prioritization of duties, clear communication, team work, and meeting all client expectations.
Process all loan wire and transfer requests.
Perform miscellaneous job related duties as assigned.
Position Requirements:
-Minimum of one year of prior retail banking experience
-General knowledge of bank services, products, and loans
-Excellent client-service skills, including oral and written communication
-Entrepreneurial, ownership-oriented mindset
-Attention to detail and strong organizational skills
-Ability to work effectively as a team member and with customers
-Strong analytical and problem solving skills, and the ability to derive innovative solutions
-Ability to establish credibility quickly with customers; demonstrate confidence in dealing with peers
-Strong work ethic and high integrity
-Strong computer skills
-Friendly, outgoing, assertive, confident, and enthusiastic personality
Member Loan Specialist - $1,000 sign on bonus
Loan processor job in Cottonwood, AZ
Credit Union West has been named a ‘Top Company to Work for in Arizona' for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following:
Full-time employees receive 100% paid health, dental & vision insurance
Earn incentives up to 15%, depending on position
401K plan with employer matching funds up to 5%
Profit Sharing
Tuition reimbursement
Gym membership reimbursement
Paid time off for holidays, vacation, and sick days
Credit Union West membership and discounts
Be part of our award-winning team!
This position is based out of our Cottonwood Branch but will require 5 weeks of full-time training at our corporate office in Glendale, AZ.
Position Summary
Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports opening of consumer and business new accounts, account maintenance and consumer personal and home equity loan applications and funding.
Essential Functions & Additional Responsibilities
60% - Sales and Service - Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, auto, and home equity. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
25% - New Account and Member Maintenance - Opens, maintains, and closes a wide variety of membership accounts including but not limited to: savings, checking, certificate, and retirement accounts. Opens specialty accounts such as Business, Trust and Estate. Provides members and team members with proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Encourages adoption of digital services. Completes teller transactions as needed.
10% - Resource and Branch Support - Provides subject matter expert resources to branch team and acts as a lead in the absence of a manager to de-escalate member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures. Completes auditing, cash ordering and vault related responsibilities as assigned. Completes teller transactions as needed.
5% - Performs other duties as assigned.
Education:
A high school diploma or G.E.D.
Experience:
A minimum of 3-5 years of lending experience in a financial institution required. Ability to work shifts between the hours of Monday - Saturday 8am to 6pm. NMLS required. Bilingual preferred.
Skills & Competencies
• Live the mission, vision, and core values of the credit union.
• Able to communicate effectively and tactfully with employees and members both orally and in writing.
• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
• Thorough knowledge and understanding of organization's Employee Handbook and policies.
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Auto-ApplyBilingual Loan Specialist
Loan processor job in Phoenix, AZ
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $45,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Bilingual English/Spanish
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyLoan Origination Specialist II
Loan processor job in Tempe, AZ
Are you looking for an opportunity where you can grow and develop your skills?
As a Closing Coordinator within Wholesale Loan Services, you will manage post-loan closing activities in collaboration with the Credit Officer, Banker, Outside Counsel, and various departments. Your primary responsibility will be to ensure the receipt of all legal loan documentation and address any legal documentation exceptions to meet the bank's required standards.
Job Responsibilities:
Manage and maintain the teams pipeline of active legal documentation exceptions.
Review legal loan documentation for operational feasibility, regulatory requirements, and mitigation of operational risk.
Review operational requirements relating to legal documentation exceptions process, and policies.
Coordinate flow of post loan closing tasks
Required Qualifications, Capabilities, and Skills:
Strong oral and written communication skills
Excellent attention to detail
Ability to multi-task through the practice of strong organizational and time management skills
Minimum of 2+ years' experience in commercial loan products and documentation.
Preferred qualifications, capabilities, and skills:
College degree or equivalent work experience
Auto-ApplyTitle Processor
Loan processor job in Phoenix, AZ
List the essential duties required to carry out this job.
List them in order of importance.
Use complete sentences.
Start sentences with verbs.
Use the present tense.
Use gender-neutral language.
Qualifications:
Education level.
Experience.
Specific skills
Personal characteristics
Certifications
Licenses
Physical abilities
Associate Mortgage Specialist
Loan processor job in Scottsdale, AZ
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
This position is the first step into becoming a licensed loan officer in a direct-to-consumer sales environment with an exclusive, high converting lead source. You will provide sales support to our top loan officers while learning about different mortgage products, qualifying customers, and providing excellent customer service. You will also be taking live calls and gathering pertinent information prior to transferring them to the sales floor. Essential Job Duties & Responsibilities:
Review mortgage applications taken by licensed loan officers; assist in collecting, uploading, and labeling documents within our Loan Origination system. Order disclosures, prepare income calculations, run automated underwriting, prepare, and scrub files prior to submitting to underwriting.
Troubleshoot loan files. Become an expert in loan programs and qualifications.
Take inbound live transfer calls / make outbound phone calls and gather the necessary information and commitment to transfer them to our sales floor. Provide excellent customer service to GoodLeap customers.
Attend daily training in preparation for your promotion into sales or take NMLS test.
Required Skills, Knowledge & Abilities:
1-2 years top sales experience in a professional environment OR college degree
Ability to learn quickly
High energy
Detail-oriented
Excellent communication skills
Collaborative personality
Ability to work in fast-paced, high-volume environment
High School Diploma or GED required
Compensation: $24.04/hr + potential bonus opportunities
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Consumer Loan Specialist
Loan processor job in Phoenix, AZ
Full-time Description
Are you looking for an opportunity to let your skills shine? Come join the team at Copper State Credit Union! We aren't so small that growth opportunities are scarce and we aren't so big that you'll get lost in the shuffle. With only 140 employees, we are able to offer similar products and services as our larger competitors, but on a more personalized scale, both with our members and our employees. This approach provides our employees the opportunity to get involved in the organization in a way they may not be able to, in the corporate world. At Copper State Credit Union, we value the contributions of our employees and actively look for ways to be collaborative, within all levels of the organization. Here, you will have the opportunity to roll up your shirtsleeves, put your unique skills to work, and have a voice in developing your role from the ground up.
As a Consumer Loan Specialist, you will:
Demonstrates a highly motivated, positive, out-going, influential informative personality with a strong emphasis on sales and results orientation to ensure the credit union maximizes lending and sales opportunities with members who apply for credit over the phone, on-line, or in person.
Interviews members to discuss member's overall financial position and assist in all aspects of the lending process. Looks for opportunities to cross-sell other credit union products and services, makes recommendations to borrowers and if appropriate, referrals to the Mortgage Department.
Serves as a trusted advisor to membership by viewing situations from the member's perspective to effectively respond to their needs and concerns, often going beyond the initial need or expressed concern of the member depending on the situation.
Actively and consistently seeks qualified opportunities to increase loan volume and residual product penetration.
Consistently meet or exceed established sales goals by overcoming objections by presenting appropriate solutions to fit members' needs and enhance the quality and depth of member relationships and profitability.
Ensures all necessary information is obtained on loan applications to permit a proper loan evaluation and decision.
Responsible for providing timely and accurate information, responses and communication of decisions to the members and assist Loan Processors when needed in the timely gathering of stipulations assigned by underwriters.
Prioritizes work to achieve funding goals and maintain above average closing ratios.
To be successful in this role, you will need the following competencies:
Technologically Astute - Demonstrate the ability to use technology to effectively and efficiently perform job functions.
Results Orientation - Keenly aware of personal, team, departmental and credit union wide goals and be able to prioritize and collaborate with others to achieve success.
A Service Focus - Demonstrate an unsurpassed commitment to exceptional member service. Build constructive working relationships characterized by cooperation, collaboration, and mutual respect. Personify CSCU's role as a Trusted Advisor.
Initiative - Motivated self-starter who measures self against standards of excellence. Display energy and enthusiasm in approaching the job. Wants to get in on the ground floor and create something from scratch. A bit of an entrepreneurial spirit goes a long way in our environment.
Eye for Quality - Take responsibility for providing timely and accurate information, responses and decisions to internal and external members. Willingly accepts and embraces constructive coaching and feedback as needed.
Flexibility - The ability to excel in a high stress environment, adapt to changing business needs and work priorities needs is a must. Develop fresh ideas that provide solutions to all types of workplace challenges.
Company Overview
Join a winning team and a dedicated Credit Union! We have been offering quality financial service to members and their families since 1951. As a credit union, we are a not-for-profit financial cooperative, which means we operate to serve our member-owners. This makes us quite different from other financial institutions. Since 1951, we have focused on building lifetime relationships by continually expanding our products and services while emphasizing financial security, quality, and convenience in an environment that values and respects members, employees, and business partners.
Requirements
Requires education equivalent to a four-year high school education or general education degree (GED). Some post-secondary education preferred.
Professional, well-developed interpersonal skills essential for interviewing loan applicants and projecting a positive image as representative of the Credit Union. Ability to succeed in a high stress environment and is able to meet goals and objectives.
Work requires knowledge of consumer loan policy and procedures, credit granting criteria, interest rates and how they are computed, loan products and services, credit bureau reports and scores, credit histories, Mechanical Breakdown protection, Guaranteed Asset Protection (GAP), Debt Cancellation Protection. Knowledge of interviewing skills and techniques also required.
Aware of personal, team, departmental and Credit Union goals and is able to prioritize work to achieve funding goals.
Technologically Astute - Must demonstrate the ability to use technology to effectively and efficiently perform job functions.
Requires judgment to apply broader aspects of established practices to situations, which go beyond clear, concise guidelines.
1 - 3 years of consumer lending and/or sales experience in a credit union or financial institution preferred. Experience in loan interviewing required.
Must obtain and maintain in good standing a Nationwide Mortgage Licensing System (NMLS) number to act as a home equity loan originator.
Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)
Salary Description $19/hour + Incentives
Mortgage Closer
Loan processor job in Gilbert, AZ
The Mortgage Closer is responsible for preparing, reviewing, and finalizing mortgage loan closing packages to ensure accuracy, compliance, and timely funding. This role serves as a critical liaison between borrowers, title companies, and internal teams to deliver an exceptional closing experience while adhering to regulatory and institutional standards.
Responsibilities
Prepare and disclose the initial Closing Disclosure to customers in accordance with TRID regulations.
Manage and maintain a pipeline of 50+ loans during peak periods.
Accurately prepare closing documents following agency, investor and state/federal guidelines
Coordinate with internal partners and title closers to ensure timely and accurate delivery of final Closing Disclosure and loan documents.
Verify that all underwriting conditions are satisfied prior to closing.
Balance funding wires with title closers to ensure accurate disbursement.
Manage and complete files in the pipeline according to company policy.
Review and validate closing documents by verifying and entering required information.
Maintain a positive and collaborative approach to improve department operations and contribute to team success.
Bell Bank Culture, Policy and Accountability Standards:
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Education, Experience, and Other Expectations
High school diploma or GED required; associate or bachelor's degree preferred.
2-3 years of experience in mortgage closing.
Experience with Encompass or similar mortgage software required.
Skills and Knowledge
Familiarity with RESPA, TILA, Fair Lending, and state laws.
Knowledge of FNMA, FHLMC, FHA and VA guidelines.
Strong written and verbal communication skills.
Detail-oriented with a strong emphasis on accuracy and compliance.
Excellent interpersonal skills and commitment to delivering a positive borrower experience.
Ability to work in a fast-paced environment while maintaining composure and accuracy.
Member Loan Specialist - $1,000 sign on bonus
Loan processor job in Cottonwood, AZ
Credit Union West has been named a 'Top Company to Work for in Arizona' for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following:
* Full-time employees receive 100% paid health, dental & vision insurance
* Earn incentives up to 15%, depending on position
* 401K plan with employer matching funds up to 5%
* Profit Sharing
* Tuition reimbursement
* Gym membership reimbursement
* Paid time off for holidays, vacation, and sick days
* Credit Union West membership and discounts
Be part of our award-winning team!
This position is based out of our Cottonwood Branch but will require 5 weeks of full-time training at our corporate office in Glendale, AZ.
Position Summary
Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports opening of consumer and business new accounts, account maintenance and consumer personal and home equity loan applications and funding.
Essential Functions & Additional Responsibilities
60% - Sales and Service - Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, auto, and home equity. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
25% - New Account and Member Maintenance - Opens, maintains, and closes a wide variety of membership accounts including but not limited to: savings, checking, certificate, and retirement accounts. Opens specialty accounts such as Business, Trust and Estate. Provides members and team members with proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Encourages adoption of digital services. Completes teller transactions as needed.
10% - Resource and Branch Support - Provides subject matter expert resources to branch team and acts as a lead in the absence of a manager to de-escalate member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures. Completes auditing, cash ordering and vault related responsibilities as assigned. Completes teller transactions as needed.
5% - Performs other duties as assigned.
Education:
A high school diploma or G.E.D.
Experience:
A minimum of 3-5 years of lending experience in a financial institution required. Ability to work shifts between the hours of Monday - Saturday 8am to 6pm. NMLS required. Bilingual preferred.
Skills & Competencies
* Live the mission, vision, and core values of the credit union.
* Able to communicate effectively and tactfully with employees and members both orally and in writing.
* Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
* Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
* Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
* Thorough knowledge and understanding of organization's Employee Handbook and policies.
* Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Bilingual Loan Specialist
Loan processor job in Phoenix, AZ
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
* Pays an average of $45,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
* Bilingual English/Spanish
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.