Loan processor jobs in Berwyn, IL

Full-time Description The Federal Savings Bank, a leading private bank and national lender, is seeking a Consumer Loan Processor to support the Consumer Loan Division in our Chicago, IL headquarters. The Federal Savings Bank Consumer Loan Processor is responsible for end-to-end processing of our secured HELOC, HELOAN, or unsecured personal loans. Their function is to review, analyze, and submit loan documents to Underwriting and Closing based on guidelines and with a focus on efficiency and quality. This position is based in our Chicago (Logan Square) corporate headquarters. Qualified candidates must reside a commutable distance at the time of application to be considered. Employee must be able to work onsite 3 days per week. Responsibilities and Duties: Daily utilization of Encompass and MeridianLink loan originations software Set and maintain proper expectations with all parties on the loan file Analyze credit, income, assets, and collateral documents prior to submitting to Underwriting Ensure loan files are complete and meet guidelines prior to Underwriting Clear loan conditions and communicate effectively with Sales, Processing, Underwriting, and Closing teams Order title, appraisal, hazard insurance, flood insurance, payoffs, and analyze them prior to closing (as applicable) Review and analyze title for all requirements and address any issues, insurance coverage for mortgagee Maintain loan file compliance while managing pipeline of various volume levels Work effectively under specific time constraints and meet end-of-month deadlines Complete the Bank's customer service training and apply it to all communication with borrowers, vendors, and internal team members Requirements Job Requirements: High school diploma required; 4-year college degree preferred 2+ years of processing experience processing purchase & refinance mortgages required Experience processing Home Equity loans preferred Able to calculate self-employed and variable income Expert knowledge of agency and investor loan guidelines Expertise in processing conventional loans required; additional VA and FHA knowledge preferred Familiarity with Encompass or other similar loan origination software Proficient with Automated Underwriting (LP & DU) preferred Excellent oral and written professional communication Must be able to manage time effectively and meet SLAs Favorable credit and background required Flexibility with you schedule as you may be required to work extended hours to meet the needs of the business, especially during peak volume periods What We Offer: Medical, Dental, and Vision insurance HSA and FSA plan options available Company-paid life insurance Partial matched 401k 7 paid holidays PTO that increases with length of employment Employee Assistance Plan (EAP) for employee and their household Employee recognition on a national scale with incentives Employee appreciation events Big bank capability, small-bank feel Garage parking onsite The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Salary Description $50,000 - $60,000 base salary + bonus

Job DescriptionDescription: Job Summary: The Loan Servicing Specialist III will focus on helping our special servicing team partner with borrowers to collect payments, process servicing requests (including deferments, workouts, and/or other modifications), and submit SBA packages as appropriate. You will provide expert care while maintaining a welcoming attitude toward our small business members to foster positive experiences. Key Responsibilities: Work with borrowers to collect payments Process servicing requests, including deferments, workouts, and other loan modifications Submit repurchase requests, Universal Purchase Package (UPP), and Charge-off Tabs to the SBA. Develop an in-depth understanding of NEWITY's loan offerings and product terms. Maintain up-to-date understanding of SBA SOPs and other relevant compliance items. Monitor the past due report and execute necessary collection processes based on delinquency age while working with borrowers to understand the reasons for delinquencies to determine a path forward. Coordinate necessary site inspections and appraisals to ensure collateral preservation. Collaborate with borrowers to collect and review required documents for servicing actions, deferments, and SBA-mandated items. Ensure strict adherence to internal policies, SBA SOPs, and other regulations pertinent to the role. Adapt to shifting priorities and assist in different capacities as assigned based on operational needs. Execute assigned special projects with precision and diligence, contributing to the continuous improvement and efficiency of loan servicing operations. Requirements: 5-7 years of experience servicing SBA 7(a) loan portfolios Well-versed in SBA 7(a) loan documentation, including closing documents, insurance, and UCC lien perfection. Meticulous attention to detail. Critical thinking skills for analyzing problems and determining solutions quickly. Strong written and oral communication skills, as well as interpersonal abilities. Excellent organizational skills and the ability to manage multiple tasks independently. Demonstrated patience and empathy when managing difficult conversations. Effective time management and self-accountability. Ability to adapt to changing circumstances and priorities.

Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments. As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter. Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence. Job Responsibilities: Process complex loan transactions in a fast-paced environment Create PDF batch work for quality control and document repositories Enter customer and loan details into the loan system Process payments, rate resets, and maintenance transactions Identify and correct inaccurate or incomplete transaction information Minimize credit and business risk through compliance awareness Participate in projects and working groups as required Review and complete escalated requests Maintain proactive communication with business partners Meet or exceed established Service Level Agreements Required Qualifications, Capabilities, and Skills: Bachelor's degree in Accounting, Business, or Finance Three years of loan operations or quality control experience in banking Proficient in Microsoft Office applications Knowledge of ACBS and/or Loan IQ Understanding of US Dollar and Foreign Currency Loans Strong organizational and time management skills Excellent interpersonal and communication skills Preferred Qualifications, Capabilities, and Skills: Ability to adapt to internal tracking and monitoring systems Working knowledge of legal/credit documents Ability to interpret standard reports and forms Demonstrate attention to detail and accuracy Ability to maintain high performance in stressful situations

Job Description The Commercial Loan Processor is responsible for processing various commercial loans in a timely and efficient manner at the direction of Business Bankers. Provide support for the Commercial Loan Processing Team Lead. Follow best practices for all commercial loan processing functions consistent with the Bank's mission and strategic objectives. Be a proactive team member. Ensure support for internal and external customers meets bank expectations. The Commercial Loan Processor reports to the Commercial Loan Processing Team Lead. This position interacts with bank wide departmental personnel of all levels, business bankers, business banking assistants, and credit teams. Contact is required with a variety of third parties including vendor, community, and professional organizations. DUTIES AND RESPONSIBILITIES Provide high quality customer service to internal and external customers Process commercial loans in a timely and efficient manner Collaborate with team members, including functional training and cross-training Maximize technology to provide a consistent customer experience Document Preparation Review all new loan requests and renewals in nCino and assign the work for completion of the loan file Process and document new loans and loan renewals to meet all requirements Book Loans Upload loans to the core system in a timely and accurate manner Post Closing Understand the Uniform Commercial Code (UCC) system and process Process requests for advances and payments on Commercial Lines of Credit and Floor Plans Prepare and process loan payoffs, including preparation of loan release(s) and return of paid/released documents to customer. Daily office tasks include: Assist with daily mail Process and approve wires Image daily work as needed Verify accounts Assist with workflow requests Follow FDICIA and SOx controls Work to ensure compliance with all bank policies, applicable laws and regulations for assigned functional areas Serve as subject matter expert (SME) for technologies utilized, products, and vendor relationships Collaborate with technology leads to drive value from technology and vendor investments Collaborate and drive process improvements and procedural enhancements Pursue professional development and training opportunities to ensure the Bank's environment and personal skillsets remain future-proof and forward-thinking. QUALIFICATIONS Position requires: High school diploma or equivalent Minimum of two years mortgage/commercial processing experience Excellent collaborative leadership and communication skills Proactive and independent action-taker Quick technology learner and early adopter Sound judgement and decision-making responsibilities Excellent time management and organizational skills Proficiency with related software tools including, but not limited to, Microsoft 365, Salesforce, banking core, loan origination, processing, and servicing systems preferred ABOUT US For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey. Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents. At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn. For more information on benefits visit the Careers page of our company website at *********************************************** Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC Job Posted by ApplicantPro

Job DescriptionDescription: Loan Processor Requirements:

Job DescriptionAre you an experienced, detail-oriented mortgage loan processor who can successfully aid applicants in navigating the mortgage lending process? If so, we are looking for you! We are currently seeking a skilled and high-producing mortgage processor to work with the mortgage loan officers on our team. If you're interested in a dynamic position on a well-established and successful lending team, look no further; apply now!Compensation: $56,500 Responsibilities: Order property and loan documentation such as appraisals, inspections, title searches, site surveys, contracts, and property tax records to help process mortgage loan files Act as a liaison between applicants, mortgage brokers and loan officers, real estate agents, and mortgage lending underwriters to help further loan approval Adhere to all lending and regulatory guidelines and policies while preparing the loan file Prepare and submit detailed loan packages to the lender underwriting department for approval or denial Interview prospective loan applicants and assist them in finding the best loan products for their needs Qualifications: High school diploma or GED required - Associate's degree in accounting, finance, or business preferred Excellent written and verbal communication skills are a requirement Strong analytical and time management skills and superior attention to detail 2 years minimum experience in loan processing required FHA, FHLB, FNMA, or VA loan product knowledge and mortgage lending experience required About Company Preferred Rate is a Top 10 National Mortgage Lender partnered with American Pacific Mortgage. Our vision is to make the complex mortgage process simple, fun, and friendly so clients are smiling at the closing table. We aspire to enrich the lives of clients by helping them fulfill the dream of homeownership while building meaningful relationships. Managing relationships with care is our number one priority. We do so by responding timely to calls, keeping everyone informed, explaining complex scenarios in understandable terms, and “Wowing” anyone we work with. We strive to provide development opportunities and career paths for everyone, and recognize each other's accomplishments and value!

Creates, collects, analyzes, exercises judgment and advises members on mortgage loan options. Proactively seeks new business and builds pipeline. Maintains organization of portfolio and meets necessary and regulatory deadlines. As this position is 100% commission, significant time calling on prospective members and referral sources is essential. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary for this position is $52,000 with a progressive benefit package. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis. Explains the mortgage loan application process and products to the membership. Services by phone or in person the need for answers to inquiries pertaining to mortgage rates, mortgage programs, payments, daily rates, points, etc. Conducts mortgage loan application interviews assisting applicants in the completion of application. Gathers all required applicant information, including collecting, analyzing and advising members on best options to assure proper processing. Reviews applications, exercises judgment and renders loan decision for pre-approval/denial. Works with Underwriters in meeting their guidelines and obtaining loan approval. Is responsible for ensuring that all necessary documentation is in the loan files, including regulatory compliance items. With this position, it is customary to make regular outside sales calls to both prospective members and referral sources. Building relationships with realtors, builders are others that interact with the financial industry is crucial to ensure the ability to hit specific production targets. This may include such things as office calls, lunches or evening receptions as a way to generate future loan prospects. Most of such calls will take place outside of the employee's place of business many of which may extend outside normal work hours. Works with mortgage processing department when necessary to ensure final documentation is received by the investors in a timely manner. Assists to ensure that the various federal reporting documents are delivered in a timely manner, to include the borrowers 1098, sellers 1099, interest reported to the IRS, and the HMDA report. Assists in any necessary training and development needed within the GreenState Mortgage Loan department. Adheres to all state, federal and credit union regulations, policies and guidelines. Coaches, trains, and mentors Mortgage Loan Sales Associates. Job Requirements/Expectations JOB REQUIREMENTS: High school diploma or equivalent (i.e., GED.) with five years of previous mortgage experience. Knowledge of procedures, forms, secondary market guidelines and regulations as they relate to mortgage lending. Knowledge and procedures of Real Estate purchasing and refinancing. Ability, availability, and willingness to work flexible hours to accomplish workload. During periods of peak demand and at other times, job will require a non-traditional workweek with extra hours including evening and/or weekend duties. Ability and willingness to network in the community. This is essential to build potential member base as well as referral sources for future business. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Interpersonal skills to represent the credit union in a positive way during member contact. Excellent figure aptitude. Accuracy and attention to detail required. Ability to operate related computer applications. Ability and desire to call on the Realtors and make sales marketing presentations. Ability to deal tactfully and efficiently with members and co-workers on a professional level. Must be bondable. Notary Public Commission, or ability to obtain a Notary Public Commission within the first 6 months (excluding Illinois). Must be registered pursuant to requirements of the S.A.F.E. Act. Reporting Relationship Reports to the Vice President/Mortgage Sales, Senior Vice President/Mortgage Lending or Vice President/Mortgage Lending. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

About us: U.S. Mortgage Funding has experienced explosive growth since its inception in 2018 as a leading Direct Mortgage Lender. Currently, we have offices located in Naperville, IL and Elgin, IL. Our team is incredibly innovative with a relentless pursuit for efficiency and improvement in all levels of the organization. U.S. Mortgage Funding was founded with a mission to develop a seamless, transparent and highly efficient residential mortgage and home ownership experience with industry leading technology and 40 plus years of combined lending experience. Built upon hard work and a strong reputation, the U.S. Mortgage Funding team has the knowledge and tools to help evaluate customer needs while simplifying the entire loan process from start to finish. Home is where the heart is and we strive to make the experience simple and meaningful. Job Description Accountabilities: Move loans from submission to clear to close in a fast and efficient manner Think outside the box and provide solutions to complicated U/W conditions and scenarios Work with Appraisal Manager and place appraisal orders Analyze loan approvals & coordinate with LOs to obtain conditions Collect documentation needed for loan approvals Analyze and accurately calculate borrower income Work with your sales team and meet closing deadlines Comprehensive understanding of guidelines on all loan types Meet turn time requirements for certain tasks Why is this role for you? Are you eager to be a part of an exciting company that is rooted in strong values and leadership? Are you proactive in nature, always seeking new challenges and growth opportunities? The Senior Loan Processor role is your chance to join a collaborative and forward-thinking team. If you are interested in developing your skills with an opportunity to grow within the company, opportunity knocks! Why U.S. Mortgage Funding? We keep it simple; our core principles are built around enjoying a positive and high energy environment. You will have a unique chance to be part of a high-performance team that values independence and collaboration. We are growth oriented and we want our team members to succeed and grow as fast as their abilities will allow. There is no limit to what we are willing to do for our team members and you will have direct access to the Co-Founders of the company, your ideas and suggestions are valued! Qualifications What you bring to our winning team: 3-5 years loan processing experience required Excellent computer skills and efficiency Familiarity with financial and lending practices Individual must possess strong communication skills, excellent time management skills; and a strong focus on customer service. Ability to build rapport with clients Strong analytical and mathematical skills Desire to grow, take on new tasks, overcome objections Positive "can do" attitude Bilingual preferred but not required (Spanish) Additional Information Why is this role for you? Are you eager to be a part of an exciting company that is rooted in strong values and leadership? Are you proactive in nature, always seeking new challenges and growth opportunities? The Senior Loan Processor role is your chance to join a collaborative and forward-thinking team. If you are interested in developing your skills with an opportunity to grow within the company, opportunity knocks! Why U.S. Mortgage Funding? We keep it simple; our core principles are built around enjoying a positive and high energy environment. You will have a unique chance to be part of a high-performance team that values independence and collaboration. We are growth oriented and we want our team members to succeed and grow as fast as their abilities will allow. There is no limit to what we are willing to do for our team members and you will have direct access to the Co-Founders of the company, your ideas and suggestions are valued!

Employment Type: Full -Time, On -Site (WFO) About the Role: A growing mortgage company in Schaumburg is seeking a Junior Mortgage Processor to support its in -house lending operations. This role is ideal for someone looking to build a career in mortgage processing, gain hands -on experience, and grow within a supportive, fast -paced environment. Responsibilities: Review incoming loan applications for accuracy and completeness Collect and verify borrower documentation (income, assets, employment, and credit) Communicate with loan officers, underwriters, and borrowers to gather missing items Maintain and update loan files within the loan origination system Prepare loan files for submission to underwriting Track loan status and follow up to ensure timely closings Maintain compliance with internal procedures and federal lending regulations Provide general administrative support to the processing and operations team Qualifications: 1+ year of experience in mortgage, banking, or related financial services (preferred, not required) Strong organizational skills and attention to detail Excellent written and verbal communication abilities Comfortable working with numbers and sensitive financial data Proficiency with Microsoft Office; familiarity with LOS software (e.g., Encompass) is a plus Ability to thrive in a deadline -driven, collaborative environment Schedule & Compensation: Full -time, on -site in Schaumburg, IL Monday-Friday schedule Competitive base pay with growth opportunities Training provided and clear advancement paths in processing and underwriting

Job DescriptionDescription: Sr. Loan Originator Requirements:

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 11102 S. Troy Street, Chicago, IL 60655 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $18.50 - $24.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HPCHI Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 2250 Point Blvd, Ste 315, Elgin, IL 60123 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $17.75 - $24.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

SUMMARY: Assist with all aspects of consumer loan processing in addition to general office management. ESSENTIAL FUNCTIONS: Inputs, processes and analyzes phone, internet and Lending Solutions Inc. (LSI) auto, personal and Visa applications Processes and distributes instant approved loans Handles loan denials and mails Notice of Adverse Action for Visa Processes event tickets Processes relationship manager requests Performs Visa functions to include maintenance, opening of accounts, respond to incoming Visa tickets, answering member inquires and returned statements Audits all Visa/Consumer loan applications for accuracy and reports findings to Consumer Loan Manager Assists with title processing, questions and calls Prepares documents for review and imaging Answers and processes member inquiries regarding transactions, maintenance and status of their loan Assists members with State National inquiries Processes GAP claims Processes disability/life claims Actively cross-sells and promotes credit union products and services Other duties as may be assigned QUALIFICATIONS: Education Required: High School Diploma or equivalent (GED) Experience Required: One (1) year of customer service or retail sales experience Experience Preferred: Two (2) years of customer service experience in the processing of consumer loans and visa Knowledge, Skills and Abilities (KSAs): Ability to perform job functions independently Ability to work as part of a team Ability to verbally communicate effectively with internal and/or external members Ability to use computers and job-specific technology/software efficiently Maintains confidentiality Performs responsibilities with composure, quality and accuracy under stress of deadlines/requirements The base pay for this position is $17.96 to $29.93 per hour. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: Contact internal customers or other 3 rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: Review all documentation in the file for accuracy. Request updated documentation as needed. Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements High School Diploma or GED 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred Operate standard office equipment Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

We are looking for a Production Manager to lead and grow our mortgage origination team. This hands-on leadership role is perfect for someone with experience recruiting, training, and mentoring Loan Officers while ensuring efficient, compliant loan production. You will have the autonomy to expand the team, drive origination growth, and earn significant bonuses with career advancement potential. Responsibilities: Recruit, hire, and mentor Loan Officers and sales support staff Manage daily loan pipeline to ensure timely closings and high-quality production Collaborate with processing, underwriting, and closing teams to remove obstacles Coach Loan Officers to grow origination, referral networks, and sales performance Track key metrics including volume, turn times, pull-through, and compliance Requirements: 5+ years in mortgage origination, with 2+ years in leadership or production management Proven experience hiring and developing Loan Officers Strong leadership, coaching, and team accountability skills Knowledge of FNMA, FHA, VA guidelines, and Encompass LOS Must reside within commuting distance of Oak Lawn, IL, and be authorized to work in the U.S. Preferred: NMLS license (active or previously held) Bachelors degree Experience at an independent mortgage bank or small lending institution Interest in moving into executive leadership Compensation & Benefits: Base Salary: $100,000 + $10K bonus per Loan Officer hire Management bonuses, overrides, and profit-sharing Full benefits package including health insurance, 401(k) with 5% match, and PTO

Apply today to become part of a dynamic team dedicated to delivering exceptional client service and making a meaningful impact! As a Loan Servicing Specialist in the Commercial Banking team, you will handle inbound calls from internal clients, providing professional service with a focus on one-call resolution. You will analyze transactions and documents to resolve client inquiries and maintain a thorough understanding of our products and services. Job Responsibilities: Handle inbound calls from internal clients. Provide high-quality, professional service with emphasis on one-call resolution. Analyze and interpret transactions, statements, and loan documents. Maintain a high level of knowledge of our products and services. Work in a fast-paced, constantly evolving environment. Multitask with various duties and ensure timely delivery of tasks. Provide client service support on payment and draw requests. Research accounts and complete servicing forms to fulfill client requests. Demonstrate exemplary teamwork skills with a positive attitude. Assist team lead/manager in resolving complex queries and client complaints. Understand US banking and regulatory requirements around data security. Required Qualifications, Capabilities, and Skills: Minimum of 5 years of contact center or loan servicing experience. Strong written and verbal communication skills. Proficient in Microsoft Office suite. Ability to work independently and as part of a team. Strong time management and prioritization skills. Self-driven and eager to learn. Strong analytical and problem-solving skills. Ability to use multiple applications and tools simultaneously. Controls and innovation mindset. Ability to adapt to changes and new tasks. Ability to handle and analyze KPIs and team metrics. Preferred Qualifications, Capabilities, and Skills: Experience in creating and managing Excel reports. Familiarity with data security and protection regulations. Experience in handling escalations and client complaints. Ability to work flexibly between 8:00 AM to 7:00 PM Central Time.

About us: U.S. Mortgage Funding has experienced explosive growth since its inception in 2018 as a leading Direct Mortgage Lender. Currently, we have offices located in Naperville, IL and Elgin, IL. Our team is incredibly innovative with a relentless pursuit for efficiency and improvement in all levels of the organization. U.S. Mortgage Funding was founded with a mission to develop a seamless, transparent and highly efficient residential mortgage and home ownership experience with industry leading technology and 40 plus years of combined lending experience. Built upon hard work and a strong reputation, the U.S. Mortgage Funding team has the knowledge and tools to help evaluate customer needs while simplifying the entire loan process from start to finish. Home is where the heart is and we strive to make the experience simple and meaningful. Job Description Accountabilities: Move loans from submission to clear to close in a fast and efficient manner Think outside the box and provide solutions to complicated U/W conditions and scenarios Work with Appraisal Manager and place appraisal orders Analyze loan approvals & coordinate with LOs to obtain conditions Collect documentation needed for loan approvals Analyze and accurately calculate borrower income Work with your sales team and meet closing deadlines Comprehensive understanding of guidelines on all loan types Meet turn time requirements for certain tasks Why is this role for you? Are you eager to be a part of an exciting company that is rooted in strong values and leadership? Are you proactive in nature, always seeking new challenges and growth opportunities? The Senior Loan Processor role is your chance to join a collaborative and forward-thinking team. If you are interested in developing your skills with an opportunity to grow within the company, opportunity knocks! Why U.S. Mortgage Funding? We keep it simple; our core principles are built around enjoying a positive and high energy environment. You will have a unique chance to be part of a high-performance team that values independence and collaboration. We are growth oriented and we want our team members to succeed and grow as fast as their abilities will allow. There is no limit to what we are willing to do for our team members and you will have direct access to the Co-Founders of the company, your ideas and suggestions are valued! Qualifications What you bring to our winning team: 3-5 years loan processing experience required Excellent computer skills and efficiency Familiarity with financial and lending practices Individual must possess strong communication skills, excellent time management skills; and a strong focus on customer service. Ability to build rapport with clients Strong analytical and mathematical skills Desire to grow, take on new tasks, overcome objections Positive "can do" attitude Bilingual preferred but not required (Spanish) Additional Information Why is this role for you? Are you eager to be a part of an exciting company that is rooted in strong values and leadership? Are you proactive in nature, always seeking new challenges and growth opportunities? The Senior Loan Processor role is your chance to join a collaborative and forward-thinking team. If you are interested in developing your skills with an opportunity to grow within the company, opportunity knocks! Why U.S. Mortgage Funding? We keep it simple; our core principles are built around enjoying a positive and high energy environment. You will have a unique chance to be part of a high-performance team that values independence and collaboration. We are growth oriented and we want our team members to succeed and grow as fast as their abilities will allow. There is no limit to what we are willing to do for our team members and you will have direct access to the Co-Founders of the company, your ideas and suggestions are valued!

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Bilingual: Ability to read, speak, and write fluently in both English and Spanish Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1460 North Farnsworth Ave, Ste 2, Aurora, IL 60505 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $17.25 - $23.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally. Key Accountabilities Provide Exceptional Customer Service: * Contact internal customers or other 3rd parties as needed to resolve closing issues or discrepancies with clear and concise communication. * Respond promptly and professionally to all internal and external customers Accuracy and Attention to Detail: * Review all documentation in the file for accuracy. Request updated documentation as needed. * Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company. * Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures. * Manage last minute closing changes or problems timely, accurately and professionally. Exceptional Pipeline Management and Organizational Skills: * Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements. * Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays. Key Competencies for Position Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence. Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance. Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses. Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles. Qualifications and Education Requirements * High School Diploma or GED * 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred * Operate standard office equipment * Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!