Premier Loan Officer - OH Remote
Remote loan processor job
About the team At Zillow Home Loans, we're at the forefront of revolutionizing the home financing experience. As part of our dynamic and fast-growing FinTech company, you'll help reshape how consumers buy, sell, and finance homes, all while working in a collaborative and high-energy environment! We're a team of innovators, problem solvers, and creative individuals, pushing the boundaries of the mortgage industry. If you're looking to be part of an exciting journey and make a real impact, Zillow Home Loans is the place for you. Ready to take the leap and join our team?About the role
As a Premier Loan Officer with Zillow Home Loans (ZHL), you're not just originating mortgages - you're building a network within the fastest-growing channel in the industry. This role is designed for high-performing, entrepreneurial Loan Officers who thrive on driving results, building influential referral networks, and shaping the future of integrated real estate transactions.
You'll leverage Zillow's Premier Agent Network, cutting-edge tools, and unique integration into the customer and agent experience to expand your market presence and outpace industry growth.
This is an opportunity to scale your success within Zillow's ecosystem - where your drive and relationships fuel the rapid expansion of our Premier Channel.
This role is “remote” with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above, Ohio. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need.
Key Responsibilities:
Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing all vital documentation for underwriting, processing, and funding.
Build referral relationships with top real estate agents in your market - strengthening existing partnerships while breaking into new, high-value agent networks.
Drive fully integrated transactions, connecting customers, agents, and the loan process through Zillow's platform.
Be a catalyst for the rapid expansion of Zillow's Premier Channel (2024-2026), outpacing industry benchmarks and setting new standards in the marketplace.
Achieve production targets through a combination of company-provided leads and self-sourced opportunities generated from strong partner relationships.
Use data-driven insights to strategically manage your pipeline, ensuring efficiency and maximum conversion.
Deliver a best-in-class customer experience through timely follow-up, transparent communication, and proactive problem solving.
Stay ahead of market trends, regulations, and lending programs to provide tailored solutions for borrowers and agents.
Manage leads from Premier Agent partners and cultivate new leads through strong partner relationships.
Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness and offer personalized support.
Ensure all transactions follow applicable laws, regulations, and company guidelines.
Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.
This role involves the collection, storage, and use of your voiceprints (records of speech).
In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts will vary depending on experience, performance, and location.
“Remote” with restrictions. Your designated remote location is defined as your principal place of residence; which should be physically located within the state listed above. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need.In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $11.40 - $23.80 hourly. The base pay range is specific to these locations and may not be applicable to other locations.Actual amounts will vary depending on experience, performance and location.Who you are
A high-performing Loan Officer with a proven track record of success.
An entrepreneurial self-starter who thrives in competitive markets and takes ownership of growth.
Skilled at building deep referral partnerships with top real estate agents.
Motivated by uncapped earnings and the opportunity to scale your business within Zillow's unique ecosystem.
Resilient, adaptable, and always looking for new ways to win.
Role Requirements:
3+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required)
Proven success in handling purchase loans and building referral business with real estate agents.
Physically located in and working from Ohio.
Completed the 20-hr SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content.
Strong client service orientation and consultative sales skills.
Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
Proficiency in Microsoft products (Outlook, Word, Excel).
Associates or Bachelor's degree preferred.
Willingness to travel in-market (5% of the time) to engage with agents and expand referral networks.
Get to know us
At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Remote Closer
Remote loan processor job
Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada
About the Opportunity
Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.
American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.
Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.
Why Candidates Love Working Here
A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.
Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.
Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.
Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.
Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.
Key Responsibilities
Meet with families virtually to help them select benefit programs that align with their goals.
Build trust, answer questions, and guide clients through enrollment.
Manage a personal book of business and maintain long-term relationships.
Collaborate with teammates and leadership committed to mutual success.
Ideal Candidate Profile
Self-motivated, positive, and eager to grow.
Excellent communicator - friendly, confident, and authentic.
Comfortable using Zoom and other online communication tools.
Must be a U.S. or Canadian citizen.
Passionate about helping others and building meaningful relationships.
No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.
Application Process
Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.
Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.
Loan Processor
Remote loan processor job
Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
Private student loans - low rates, people-first service, and flexible payments.
Student loan refinancing - break free from high-interest rates or monthly payments.
Scholarships - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The Loan Processor position will report to the Credit Operations Manager.
As the Loan Processor, you will:
Review documents from clients (paystubs, tax returns, ID, etc).
Confirm client identity using trusted data sources.
Enter key information to help with application decisions.
Contact clients by phone or email to answer questions and give updates.
Help with special projects and prepare documents for audits.
Share feedback on tools and systems, and take part in team training.
About You:
Some experience with credit applications is helpful but not required.
Comfortable with basic math and reviewing financial documents.
Detail-oriented and organized.
Even Better:
Some knowledge of fraud risks.
Experience working in a fast-paced, task-focused environment.
Good communication and teamwork skills.
Where:
This role will be remote
#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range $46,000-$58,000 USD
Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
Health, Dental, & Vision benefits plus savings plans
Mac computers + work-from-home stipend to set up your home office
Monthly internet and phone reimbursement
Employee Stock Purchase Plan
Restricted Stock Units (RSUs)
401(k) plan to help you save for retirement plus a company match
Robust tuition reimbursement program
$1,000 travel perk on each Earnie-versary to anywhere in the world
Competitive days of annual PTO
Competitive parental leave
What Makes an Earnie:
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
Every Second Counts: Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
Choose To Do Hard Things: We win by tackling the hard things that others avoid, fueled by grit and resilience.
Pursue Excellence: Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
Lead Together: Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
Don't Take Yourself Too Seriously: We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.
Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.
Auto-ApplyLoan Processor
Remote loan processor job
Wealthfront is seeking a mortgage loan processor to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment. Responsibilities
Reviews loan file and gathers any items needed for final loan approval
Liaison between all operational and sales departments in the transaction
Orders supporting documentation
Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation
Prioritizes daily workload to ensure a delightful client experience
Excellent client communication skills
Communicates with third party vendors throughout the loan process to finalize the application
Ensures adherence to investor and regulatory guidelines
Proactively maintain loan pipeline, tasks and objectives
Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions.
Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun
Expertise
Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.
Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS. Strong working knowledge of Federal and state regulations including TRID and HMDA.
Deep understanding of mortgage loan products and underwriting guidelines.
Self-driven with the ability to work independently and collaboratively.
Excellent organizational skills, able to set and meet deadlines in a high paced environment.
Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
Intellectually curious and interested in applying technology to enhance business processes.
Prior experience in retail mortgage loan processing
Excellent communication skills focusing on both internal and external communications
Openness to adapting to industry changes
Requirements
2+ years of retail mortgage processing experience
Mortgage Loan Originator License preferred; Company will sponsor for the right candidate
Knowledge of Conventional Conforming and Jumbo guidelines
Understanding of state and federal lending regulations
Extensive knowledge and understanding of customer service and intrapersonal best practices
Estimated annual salary range: $55,000 - 62,000 USD plus Equity and a discretionary bonus.
Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!
About Wealthfront
Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.
We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:
• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.
• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.
• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing-which we offer at industry-leading low costs and accessible minimums.
Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings-and we're far from done. If you're inspired to help us reshape the financial industry as we create our next chapter, let's talk!
For more information please visit ********************** are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please review our candidate privacy notice.
Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn't provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services-which are not FDIC insured-are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.
By “award-winning products”, please refer to *************************** for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.
Auto-ApplyLoan Processor (hybrid in Scottsdale, AZ)
Remote loan processor job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
$55-70k + Bonus | Full-Time
Hybrid (3 Days In-Office / 2 Remote)
Opportunities for Growth | Mentorship | High-Energy Culture
Are you a go-getter with a passion for precision, speed, and team collaboration? Do you thrive in a high-energy, fast-paced environment where ownership and autonomy are rewarded, and advancement is real? At Lower, we're not just processing loans-we're building futures. And we're looking for a top-tier Loan Processor who's hungry for success and ready to make moves.
Why You'll Love It Here
Three days a week in our Scottsdale office, two remote-flexibility meets team synergy.
Immediate access to hands-on mentorship from industry pros.
A culture of hustle, positivity, and ambition.
We promote from within-you grow, we grow.
Work that matters: Help people achieve the dream of homeownership every single day.
What You'll Do
Own your pipeline: Manage 20+ units/month with accuracy and urgency.
Collaborate daily with Loan Officers, underwriters, and other departments to keep files moving fast and clean.
Clear conditions like a pro and keep the loan process airtight from start to finish.
Understand the nuances of income calculations, AUS findings, and investor guidelines.
Help implement smooth workflows and support constant process improvement.
Be the first line of quality control-catch issues before they become problems.
Stay on top of vendor communications (credit bureaus, appraisers, etc.) to avoid delays.
Who You Are
4+ years of experience in mortgage loan processing or underwriting.
Confident with DU/LP findings and income analysis-you know how to read the room (and the numbers).
Experience processing loans with a direct-to-consumer lender.
Autonomous, yet a natural team player who communicates effortlessly.
Thrives in motion: You like being busy, hitting goals, and staying organized under pressure.
Positive mindset that doesn't shake under stress.
Hungry for personal and professional growth. You want to move up.
High accountability. You own your work and love being relied on.
Bonus Points For:
Underwriting knowledge
Perks & Benefits
Competitive compensation + performance bonuses
Comprehensive medical/dental/vision
401K with company match
Paid holidays, PTO, and parental leave
Life & disability insurance
Home mortgage discounts
A vibrant, motivated culture you'll actually enjoy being part of
Ready to Level Up?
If you're a self-motivated, detail-oriented Loan Processor with the drive to build your career while making an impact-this is your moment. Join a company where momentum is the norm and growth is expected.
Apply now and bring your energy!
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
Auto-ApplyMortgage Loan Processor
Remote loan processor job
About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
Capital Bank is looking for a Mortgage Loan Processor to join our team. The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a seamless customer experience. The Mortgage Loan Processor's primary function is to ensure the timely and accurate submission of loans to Underwriting.
Position Responsibilities
Gathers and analyzes documentation and other information to take each loan application from once setup to closing
Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt
Reviews all income documentation to ensure that is accurate and supports the guidelines in place for a specific loan product
Reviews product guidelines to make sure that the loan fits and the necessary documentation is obtained, including:
Verify 2 years of continued employment - document any gaps
Review asset documentation
Review credit report
Review appraisal
Review title work
Review hazard insurance
Obtain payoffs on refinances by contacting current mortgage holder
Make sure all documentation is legible
Obtain all required certifications from agent - termite, well, septic, etc. and review upon receipt. Actions as needed.
Monitor daily closing schedule and make sure all loan are scheduled - if not scheduled notify Title Company, Agent and/or Loan Officer and schedule with closing department
Submit loan to underwriting in appropriate file order
Clear all Prior to Closing conditions. - Loans must be “clear to close” at least 48 hours prior to closing
Advise borrower of loan decision and any required conditions
Inputs proper loan information into Encompass so that data and supporting documentation are accurate.
Contacts borrowers to obtain additional documentation as necessary to meet loan guidelines
Follows Processing procedures as designated by Processing Manager
Must meet crucial deadlines such as financing contingencies and closing dates
Works with the MLO and/or LOA regarding missing/requested items
Updates conversation logs in Encompass
Minimum Education & Experience
3-5 years experience in a loan processing role with experience handling loans from start to finish.
Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred.
Experience communicating with borrowers regarding lending requirements.
Experience processing conventional, FHA and VA loans.
Experience with Encompass software is required.
Preferred Skills & Qualifications
Strong background in calculating income is preferred.
Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.
Excellent verbal and written communication skills.
Proven customer service ability is required.
Must have knowledge of lending terminology and the ability to effectively communicate to borrowers.
Knowledge of underwriting would be helpful.
Independent worker that can produce results
Ability to take initiative
Ability to work in a fast-paced environment and deliver accurate results.
Compensation:
Base Salary Range: $25.51 - $35.71 per hour. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Working Arrangements
100% remote role
We're currently hiring only within our core locations, which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), South Carolina (SC), Florida (FL), and North Carolina (NC).
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer.
Loan Processor
Remote loan processor job
Mortgage Loan Processor Epic Mortgage is seeking a highly efficient, detail-oriented, and customer-focused Mortgage Loan Processor to join our dynamic team. This role is crucial in ensuring that loans are processed swiftly, accurately, and within compliance standards, providing a seamless experience for both our Loan Officers and Borrowers.
Why Join Epic Mortgage?
Competitive compensation paid bi-weekly, with profit-sharing opportunities.
Comprehensive benefits package including Medical, Dental, Vision, 401K, HSA, and more.
Remote work flexibility with a supportive and collaborative work culture.
Extensive training, ongoing support, and opportunities for career advancement.
Job Description
Key Responsibilities:
Process loan applications and gather necessary documentation in line with underwriting requirements.
Communicate regularly with Loan Officers, Borrowers, title companies, appraisers, realtors, and other stakeholders to ensure timely and accurate processing.
Prepare and review closing packages, legal documentation, and ensure compliance with all regulations.
Monitor and maintain loan files, manage documents in LendingPad, and ensure all deadlines are met for loan commitment and closing.
Participate in daily virtual team calls and weekly pipeline review meetings.
Proactively address potential issues, evaluate credit histories, calculate borrower income, and determine DTI.
Maintain a positive team atmosphere and contribute to process improvement initiatives.
Qualifications
Requirements:
High school diploma or equivalent
required, associate or bachelor's degree is a plus.
Minimum of
2 years of experience
in mortgage processing, with a strong understanding of underwriting, compliance, and Fannie/Freddie guidelines.
Strong written and verbal communication skills with the ability to work collaboratively in a fast-paced environment.
Attention to detail, problem-solving skills, and the ability to manage multiple tasks and deadlines.
Proficiency in Microsoft Office, Google Suite, and familiarity with processing systems like LendingPad.
Additional Information
Epic Mortgage is an Equal Opportunity Employer, committed to the inclusion of all qualified individuals.
All your information will be kept confidential according to EEO guidelines.
NMLS #2404936 - Equal Housing Opportunity
Loan Processor
Remote loan processor job
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Loan Processor position supports the Melville, NY office of CrossCountry Mortgage. The Loan Processor is responsible for accurately setting up new purchase applications, issuing pre-approval letters, processing and disclosing loans, and overseeing the success of every loan from contract to close. The Loan Processor will work with Borrowers, Loan Officers, Underwriters, and any Third Parties to close 95% of all loans on time while providing an outstanding experience from application to closing.
This position operates within Eastern Standard Time Zone working hours to support the East Coast region.
Job Responsibilities:
Serve as Primary contact and liaison between clients, Branch Manager, Branch Sales Manager and/or assigned Loan Originator(s).
Contact all borrower(s) within 24 hours after the LO appointment, fully review the loan applications and other documents with borrowers and effectively communicate all pre-approval parameters to borrowers.
Request and review the cash, credit, and income qualifications of all borrowers.
Review documentation received within 24 hours of receipt for discrepancies, omissions, verified income calculation, asset verification and Encompass updates based on verified information; immediately notify Loan Originators when any discrepancies are found on documentation. Track all requested documents in Encompass.
Communicate any red flags or major potential issues to the LO or Team Captain (if applicable) and Realtor partner and ensure understanding of all required conditions before contacting borrowers or third parties.
Meet deadlines (loan documents to title 3 days before closing) while maintaining multiple assignments/projects.
Handle all payment scenario requests.
Accurately pre-approve all borrowers and supplement the pre-approval letter with any pertinent documents (i.e., Pre-Approval Addendum, completed All About You form, etc.). Rush pre-approval requests when necessary.
Provide a courtesy phone call to the referring Realtor within 24 hours of issuance, ensuring they fully understand any important details of the pre-approval. Communicate effectively to all respective Realtor partners with updates as needed.
Accurately onboard all newly received contracts for Rate Lock consultation.
Expeditiously submit and disclose the loan application to remain TRID compliant.
Provide outstanding Borrower Tuesday Updates, Pre-Closing, and Funding Calls (if applicable).
Ensure 95% of all loans close on time with a mandatory daily gauge check to address choke points.
Attend weekly pipeline calls to handle 95% of all loan problems before escalating to the LO and ensure all required time-to-task objectives are met.
Provide excellent customer service both internally and externally.
Available to work varying hours and overtime if needed.
Qualifications and Skills:
High School Diploma or equivalent.
Minimum 5 years' current conventional fixed and ARM, HELOC and construction mortgage loan processing or origination experience.
State and Federal NMLS License preferred.
Experience in Mortgage Loan Processing.
Experience with RESPA and mortgage and consumer lending regulations and loan documents, preferred.
Working knowledge of all major investors' guidelines.
Experience with Encompass.
Excellent written and verbal communication skills.
Excellent communication and collaboration skills. Skill in utilizing text messaging platforms effectively.
Excellent prioritization skills to meet established deadlines and KPIs.
Skill in analyzing cash, credit and income to ensure accurate pre-approval.
Proficient in DU, LP, Microsoft Office & Windows and ability to adapt to new technologies.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Hourly Rate: $27.00 - $30.00
This position is bonus plan eligible.
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyLoan Processor
Remote loan processor job
Job Description
We are seeking a top notch Mortgage Loan Processor to join a thriving financial services company. This is a 100% remote position! This person will be responsible for reviewing loan applications, ensuring all necessary documents are included and approving or denying the loans. The ideal candidate will have 2+ years of experience, FHA, VA, USDA, Conventional or Jumbo experience, and strong organizational skills. Encompass experience is preferred but not required.
This company offers a high base, strong bonuses per loans and great benefits! Apply now for consideration!
Responsibilities for Loan Processor
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Determine all applicable ratios and metrics and set up debt payment plans
Interview applicants to determine financial eligibility and feasibility of granting loans
Review active loan files each day to determine if any documents are missing or what can be done to help the process along
Identify and recommend products that meets the customer's needs and the organization's lending guidelines
Communicate with clients either to request or to provide information
Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization
Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Qualifications for Loan Processor
Exceptional communication and customer service skills
3+ years' experience in the consumer loan industry
Current registration under the National Mortgage Licensing System and Registry
Strong attention to detail
Familiarity with computers and banking applications/software
Ability to work in a goal-oriented environment
Demonstrable customer satisfaction orientation and sales competencies record
Deep knowledge of direct/indirect lending products and practices
Excellent analytical and mathematical skills
Must have FHA, VA, USDA, Conventional or Jumbo experience
Encompass experience highly preferred
Mortgage Loan Processor - REMOTE
Remote loan processor job
Description AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers. At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together! What we're looking for: AmeriSave is currently hiring Loan Processors to join our winning team. We offer advanced technology and support roles that enable our processors to easily manage larger pipelines and earn lucrative bonuses that are paid out every pay period. The ideal candidate has superb customer service skills, is well versed in general mortgage knowledge and guidelines, and loves working in a fast-paced environment. Candidates must be detail oriented with strong written and verbal communication skills.
This is a remote opportunity to work from home. Schedules are Tuesday - Saturday or Sunday - Thursday. Hours are 9am - 6pm EST or 11am - 8pm EST. Remote work applicants may not work from the following states: California
What You'll Do:
Responsible for a pipeline of 40-50 loans per month, both refinances and home equity loans
Review loan application package for completeness and accuracy, reconcile application against system input
Responsible for gathering required documentation from customer and third parties in support of the loan approval decision
Responsible for prompt, professional communication to customers, loan officers & underwriters
Responsible for calculating and analyzing income, assets and liabilities
Utilization of AUSSIE and company procedures
Establish an ongoing relationship by delivering best-in-class customer service
What You'll Need:
Minimum of 2 years recent mortgage loan experience
Must be self-directed, motivated, and comfortable working in an extremely fast paced environment
Must be proficient in Microsoft Office, DU, LP, CRM
Exceptional problem-solving and customer service skills
Detail-oriented and demonstrate excellent decision making skills
Excellent communication skills
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation
The hourly rate for this position is $19 per hour, against commission based on individual performance. Target annual compensation for this position is $60,000 to $120,000.
Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Bonus · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
Auto-ApplyMortgage Loan Processor III
Remote loan processor job
WHAT IS THE OPPORTUNITY? The Mortgage Loan Processor III is responsible for processing home equity line of credit's, purchase, and refinance transactions. They will examine and evaluate approval of client applications and will be responsible for ensuring loans close in a timely basis. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act.
WHAT WILL YOU DO?
* Review loan approvals to determine what documents are required to move to closing.
* Communicate and respond to internal customers within 2 hours.
* Utilize pipeline reports to effectively manage and prioritize daily workflow.
* Ensure all loans are reviewed at least every 3 days.
* Effectively manage an individual pipeline of 30-50 loans.
* Maintains current knowledge of CNB guidelines and loan programs.
* Meet and exceed monthly funding goals as set forth by management.
* Other duties as/or assigned by management.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* H.S. Diploma
* Minimum 3 years recent mortgage experience.
* Minimum 3 year basic computer experience (e.g. Microsoft Word, Excel, Outlook) required.
* Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act.
*Additional Qualifications*
* Ability to identify and resolve problems in a timely manner.
* Strong attention to detail and accuracy.
* Ability to maintain high levels of performance, especially in stressful situations.
* Strong knowledge of federal/state regulatory policies and procedures. (TRID Experience Required)
* Excellent written and verbal skills.
* Excellent organizational skills.
* Ability to multi-task and work in a deadline driven environment.
* Proficient PC skills, including Microsoft Office and Loan Origination systems.
***this role sits in NYC metro area***
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $25.93 - $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Mortgage Loan Processor - Remote Opportunity
Remote loan processor job
Town and Country Bank is seeking an experienced Mortgage Loan Processor to ensure timely and accurate packaging of all mortgage loan files while providing a high level of customer service. This position may be worked out of one of our branch locations in Illinois or can be remote.
ABOUT US:
At Town and Country our mission is to empower the financial well-being of our communities, one person at a time.
The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team.
ESSENTIAL FUNCTIONS AND DUTIES:
· Ensures that applications are processed in a timely and accurate manner.
· Analyzes, verifies and completely develops applicant information to support the underwriting and approval process.
· Generates loan documents using computer software and ensures that all necessary loan disclosures are provided to customers.
· Maintains follow-up on all required documents for loan closings.
· Engages with sales staff regularly to meet customer needs.
· Examines overall loan documentation to determine applicant's qualifications for approval review.
· Reviews Automated Underwriting System Findings (multiple systems used in secondary marketing) to ensure that all requirements have been satisfied prior to loan approval.
· Monitors and reports any deficiencies in loan documentation as required by the pre-closing quality control checklist to ensure continued relationships with all applicable investors.
QUALIFICATIONS:
· Minimum one year experience in mortgage lending processing.
· Knowledge of FHA, VA, USDA, state and federal lending regulations required.
· Excellent verbal and written communication skills.
· Strong knowledge of computers, imaging systems and software programs including Microsoft Word and Excel.
· Exceptional attention to detail, organization and time management skills.
EDUCATION:
· Associate's degree in related field or equivalent experience.
Auto-ApplyRemote Mortgage Assumptions Processor
Remote loan processor job
Thank you for your interest!
If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
Mortgage Loan Processor I
Loan processor job in Dublin, OH
State Bank, a growing Community Bank, has an opportunity for a self-motivated and detail-oriented individual to join our team of mortgage loan processing professionals. We are seeking a Full Time Mortgage Loan Processor I to work in either our Defiance corporate office or our Dublin Office.
This position is responsible for a variety of duties to support the mortgage loan processing function, including coordinating work within the department as well as other departments, and providing exceptional internal and external customer service.
State Bank offers an extensive benefits package including paid vacation and PTO, medical/dental/vision insurance, company-paid life and AD&D insurance, a company-matched 401(k) retirement plan, company-provided short and long-term disability, monthly incentive payouts, a community volunteer program, and growth opportunities.
Apply today!
Equal Opportunity Employer
Auto-ApplyReal Estate Processor Sr
Loan processor job in Marysville, OH
Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Division: 1CU Shift: 1st Workstyle: Onsite Career Level: 2 Job Grade: Non-Exempt-4 (NE4)
Job Purpose
This position is responsible for preparing closing documents, funding loans in symitar and shipping closed loans files (i.e., funded loans) to Secondary Market Investors, loans sold with servicing retained by HFCU to a third party sub-servicer, or loans retained for portfolio to the Credit Union's file room.
Key Accountabilities
Draw loan documents; verify legal description, vesting, loan amount, loan type, interest rate, and points/costs. Deliver Closing Disclosure to borrowers within TRID guidelines
Schedule loan closing with closing agents. Communicate closing date, loan terms, and payoff requests with loan stakeholders. Deliver documents to closing agent, complete the wire, and deliver funding stipulations 1 business day prior to close
Confirm loan documents are properly executed. Process loan on core system and disburse funds as required. Contact closing agent to correct any problems with loan documentation. Deliver completed loan to secondary market investor, servicer, or file appropriately within HFCU policies
Communicates closely and effectively with MLOs, Processor, Members and Closing Agents
Ongoing education and training
Qualifications, Experience, and Skills
High School Diploma or General Education Degree
Understanding of TRID Regulations
Two years of related experience processing loans and/or relevant training
Working knowledge of State and Federal lending regulation
Working knowledge of Secondary Market Guidelines
Computer skills: Knowledge of Microsoft Office Suite, Loan Origination systems, and Automated Underwriting systems
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Mortgage Loan Sales
Loan processor job in Columbus, OH
Primary Office Location:250 East Broad Street Suite 1720. Columbus, Ohio. 43215.Join our team. Make a difference - for us and for your future.
Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
Auto-ApplyREAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME
Remote loan processor job
Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ******************************
Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes.
Key Responsibilities:
Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services.
Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures.
Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps.
Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions.
Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions.
Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system.
Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues.
Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations.
Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements.
Qualifications:
Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services.
Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly.
Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems.
Problem Solving: Ability to handle customer concerns and resolve them efficiently.
Attention to Detail: Meticulous in managing and recording customer inquiries and interactions.
Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals.
Additional Skills:
Familiarity with loan products (home loans, personal loans, etc.) is a plus.
Ability to work independently and as part of a team in a fast-paced environment.
Multitasking and organizational skills to manage various communication channels simultaneously.
Bilingual candidates are encouraged to apply.
Why Join Trophy Point:
Be part of a premier private direct lender with a strong reputation in the real estate industry.
Work with a dedicated and passionate team committed to excellence and integrity.
Enjoy the flexibility and convenience of a remote working environment.
Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements.
About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service.
E04JI802mkr9407nn0l
Commercial Loan Closing Specialist
Loan processor job in Columbus, OH
Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
The Commercial Loan Closing Specialist, coordinates the daily administrative function of the Business Services department. In this role, the Commercial Loan Closing Specialist is responsible for loan documentation, administration of loan files, procuring third party work, and conducting pre-close quality control for all business loans including but not limited to commercial real estate, commercial & industrial, lines of credit, and government guaranteed loans. The Commercial Loan Closing Specialist shall also be responsible for business member services, escalated issues and correspondence. Additional responsibilities may include attending community events as a representative of the business service team supporting the department's lending officer and department head. Responsibilities:
Workflow Management:
Responsible for assigned loan files from approval through closing.
Coordinate due diligence with all third-party professionals.
Facilitate Greeting Meetings with Loan Officer.
Create and review loan documentation for accuracy and completeness.
Ensure all approval conditions are satisfied.
Ensure loan file documents are stacked in proper order.
Due Diligence Responsibilities:
Order title search/commitment.
Order appraisals.
Order environmental reports.
Communicate with legal counsel.
Allocate fees and costs correctly.
Verify wires, while following all applicable policies.
Document Preparation:
Create documents using LaserPro, in accordance with Telhio's Credit policy and SBA SOP.
Documents may include full loan packages, changes in terms, and other miscellaneous servicing requests.
Create checklists to accompany each closing package.
Quality Control:
Complete pre-closing QC checklist for self or other members of the team.
Ensure all Sageworks tasks are completed
Verify all documentation is filed appropriately in Sageworks and in J drive.
Performs other duties as assigned
Complies with all policies and standards
Qualifications:
High School Diploma or equivalent Required
Bachelor's Degree Business Administration, Finance or Accounting Preferred
1-3 years Commercial Loan Processing Required
1-3 years Commercial Post Closing experience Required
1-3 years Experience with Sageworks / Abrigo Commercial Loan System Preferred
Knowledge of SBA Standard Operations Procedures Knowledge SBA Loan Policy and Products (Low proficiency)
Ability to read and understand bank, financial statement and tax return documents (Medium proficiency)
Decision making skills (Medium proficiency)
What you will earn:
Competitive salary
Opportunity to earn incentive and bonus
Benefits: several medical plan options, dental, free vision, free life and free disability insurance
Additional financial incentive programs for employees enrolled in our insurance
6% matching and immediately vested 401(k) plan
Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer
PI69b0b469e949-31181-39095032
Loan Servicing Representative (Remote $18.25/Hour + Monthly Bonus)
Remote loan processor job
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Job Description
Job Summary:
Minimize losses by assisting with recovery efforts on accounts that are 5 to 80 days delinquent. Help customers with general inquiries such as daily interest accrual, payment schedules, and due date change requests. Utilize auto-dialing and manual calling strategies to connect with customers and arrange payment solutions.
Job Duties:
Contact customers via phone to collect overdue payments, discuss payment arrangements, and answer inquiries regarding account status, payment options, or collection actions.
Ensure appropriate documentation of all customer interactions and account activities using collection software and systems.
Review delinquent accounts to determine appropriate collection strategies, identify at-risk accounts, and escalate complex cases or disputes to senior staff or management as necessary.
Monitor payment trends, proactively engage with customers showing signs of financial difficulty.
Work to reduce delinquency while achieving individual and departmental performance goals such as collection targets and resolution rates.
Collaborate with internal teams, including legal and customer service, to resolve issues and support best practices across the department.
Ensure compliance with all legal and company guidelines, including adherence to the Fair Debt Collection Practices Act (FDCPA) and relevant regulations.
Education and Work Experience:
Education: High school diploma or equivalent
Work Experience: 0-3 years relevant work experience
Previous experience in collections, customer service, or a related field, with a demonstrated ability to manage delinquent accounts effectively.
Strong negotiation skills with the ability to reach mutually beneficial payment agreements with customers.
Advanced knowledge of collections processes, payment systems, and applicable laws and regulations related to collections.
Excellent verbal and written communication skills, with the ability to clearly and professionally communicate with customers.
Strong organizational skills, with the ability to manage a large portfolio of accounts and prioritize tasks effectively.
Proficiency with collection software and systems, as well as basic office software such as MS Office.
Ability to handle difficult or complex customer situations with professionalism, empathy, and problem-solving skills.
Ability to work independently, with minimal supervision, while also being a collaborative team member.
Strong attention to detail and the ability to document and track account status accurately.
Goal-oriented, with a focus on meeting or exceeding individual and team performance targets.
Ability to maintain composure in high-pressure situations and resolve customer disputes or complaints efficiently.
#LI-Remote
Exeter Finance LLC is an Equal Opportunity Employer.
Individual compensation packages are based on various factors unique to each candidate including
skill set, experience, qualifications and other job-related reasons.
18.25 USD-$22.00
Auto-ApplyTitle Express Processor (Remote)
Remote loan processor job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners.
Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable
Total Loss Packets (create and send all documents required per state guidelines)
Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title)
Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them)
Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed
Follow-up calls to Lien Holders (for documents listed above in the initial call)
Will send out revised packets to the owners/insureds as needed
Will be held to the internal cycle times and other auditable criteria
Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines
Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance
Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation.
Other tasks as assigned by management
Requirements
1 year of office customer service experience
Education: HS degree
Must live in the United States
Proficient in basic office equipment and with Microsoft products
Ability to identify/analyze vehicle title documents within company and State guidelines
Ability to work closely with State DMV's and Lien Holder entities
Problem solver
Ability to multi-task
Basic 10 key proficiency
Ability to work in a fast-paced environment
Excellent communication skills -- written and verbal
Excellent customer service skills and attitude
Basic math skills
Ability to delegate/prioritize workflow
Ability to work independently or in a team environment
Ability to read/write in English fluently and effectively
Valid driver's license
Occasional overtime as needed
Pay: $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-Apply