Loan Processor remote jobs

Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: $55-70k + Bonus | Full-Time Hybrid (3 Days In-Office / 2 Remote) Opportunities for Growth | Mentorship | High-Energy Culture Are you a go-getter with a passion for precision, speed, and team collaboration? Do you thrive in a high-energy, fast-paced environment where ownership and autonomy are rewarded, and advancement is real? At Lower, we're not just processing loans-we're building futures. And we're looking for a top-tier Loan Processor who's hungry for success and ready to make moves. Why You'll Love It Here Three days a week in our Scottsdale office, two remote-flexibility meets team synergy. Immediate access to hands-on mentorship from industry pros. A culture of hustle, positivity, and ambition. We promote from within-you grow, we grow. Work that matters: Help people achieve the dream of homeownership every single day. What You'll Do Own your pipeline: Manage 20+ units/month with accuracy and urgency. Collaborate daily with Loan Officers, underwriters, and other departments to keep files moving fast and clean. Clear conditions like a pro and keep the loan process airtight from start to finish. Understand the nuances of income calculations, AUS findings, and investor guidelines. Help implement smooth workflows and support constant process improvement. Be the first line of quality control-catch issues before they become problems. Stay on top of vendor communications (credit bureaus, appraisers, etc.) to avoid delays. Who You Are 4+ years of experience in mortgage loan processing or underwriting. Confident with DU/LP findings and income analysis-you know how to read the room (and the numbers). Experience processing loans with a direct-to-consumer lender. Autonomous, yet a natural team player who communicates effortlessly. Thrives in motion: You like being busy, hitting goals, and staying organized under pressure. Positive mindset that doesn't shake under stress. Hungry for personal and professional growth. You want to move up. High accountability. You own your work and love being relied on. Bonus Points For: Underwriting knowledge Perks & Benefits Competitive compensation + performance bonuses Comprehensive medical/dental/vision 401K with company match Paid holidays, PTO, and parental leave Life & disability insurance Home mortgage discounts A vibrant, motivated culture you'll actually enjoy being part of Ready to Level Up? If you're a self-motivated, detail-oriented Loan Processor with the drive to build your career while making an impact-this is your moment. Join a company where momentum is the norm and growth is expected. Apply now and bring your energy! Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including: Private student loans - low rates, people-first service, and flexible payments. Student loan refinancing - break free from high-interest rates or monthly payments. Scholarships - access to thousands of scholarships to help students pay less. Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together! The Loan Processor position will report to the Credit Operations Manager. As the Loan Processor, you will: Review documents from clients (paystubs, tax returns, ID, etc). Confirm client identity using trusted data sources. Enter key information to help with application decisions. Contact clients by phone or email to answer questions and give updates. Help with special projects and prepare documents for audits. Share feedback on tools and systems, and take part in team training. About You: Some experience with credit applications is helpful but not required. Comfortable with basic math and reviewing financial documents. Detail-oriented and organized. Even Better: Some knowledge of fraud risks. Experience working in a fast-paced, task-focused environment. Good communication and teamwork skills. Where: This role will be remote #LI-GA A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future. Pay Range $46,000-$58,000 USD Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including: Health, Dental, & Vision benefits plus savings plans Mac computers + work-from-home stipend to set up your home office Monthly internet and phone reimbursement Employee Stock Purchase Plan Restricted Stock Units (RSUs) 401(k) plan to help you save for retirement plus a company match Robust tuition reimbursement program $1,000 travel perk on each Earnie-versary to anywhere in the world Competitive days of annual PTO Competitive parental leave What Makes an Earnie: At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other: Every Second Counts: Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success. Choose To Do Hard Things: We win by tackling the hard things that others avoid, fueled by grit and resilience. Pursue Excellence: Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement. Lead Together: Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team. Don't Take Yourself Too Seriously: We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient. At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for. Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file. Complete the required loan checklist. Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. Verify that vendor orders are complete, invoices are received and in the applicant's E-file. Manage pipeline by completing and submitting reports within allotted turn-around times. Assist set-up of loans. Document all communication related to the loan application in the conversation log. Train and assist supervision of new Loan Processors and other processing personnel. Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. Available to work varying hours and overtime if needed. Qualifications and Skills: High School Diploma or equivalent. Minimum of 5 years' residential mortgage processing experience. Experience with Encompass. Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. Knowledge of DU, LP, Microsoft Office, and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $19.23 - $28.84 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Internal Job Title: Loan Processor Type of Employment: Full Time Desired No. of Hours per Week: 40 Job Level: Senior Level Who We Are Our client is a private lending firm based in Carlsbad, CA, specializing in fast and flexible financing solutions for real-estate developers and entrepreneurs across the western United States. They take pride in cutting through red tape and structuring deals that traditional banks can't, thanks to their agility and deep expertise in commercial and construction lending. This is a chance to join a dynamic team that helps bring real projects to life and drives lasting impact in the industry. Who You Are We are seeking a detail-oriented and proactive Loan Processor to join our team. The ideal candidate will play a critical role in managing the loan lifecycle from initial application through closing and beyond. This position requires someone who thrives in a fast-paced environment, values transparent communication, and is committed to delivering exceptional service to our clients. What You'll Do Loan Processing & Documentation Review and analyze loan applications for completeness and accuracy Order and review property appraisals, title reports, environmental reports, and other due diligence items Prepare comprehensive loan files and ensure all required documentation is collected and organized Coordinate with borrowers, brokers, title companies, appraisers, and other third parties to gather necessary information Verify borrower information, financial statements, tax returns, and credit reports Ensure compliance with company lending policies and applicable regulations Underwriting Support Assist with preliminary underwriting analysis and risk assessment Prepare loan submission packages for underwriting review Communicate underwriting conditions to borrowers and ensure timely satisfaction of all requirements Review construction budgets, project plans, and development timelines Analyze property cash flows, debt service coverage ratios, and loan-to-value calculations Closing Coordination Coordinate loan closings with title companies, attorneys, and settlement agents Prepare closing checklists and ensure all closing conditions are met Review closing documents for accuracy prior to funding Facilitate smooth and timely loan closings, maintaining our commitment to quick turnaround times Post-Closing & Draw Management Process construction draw requests efficiently and accurately Review draw documentation including invoices, lien waivers, inspection reports, and progress photos Coordinate site inspections and verify completion of work Ensure proper disbursement of funds in accordance with loan agreements Monitor loan covenants and ensure ongoing compliance throughout the loan term Client Communication Serve as a primary point of contact for borrowers throughout the loan process Provide regular status updates and maintain transparent, proactive communication Address client questions and concerns promptly and professionally Build and maintain strong relationships with borrowers, brokers, and referral partners What We're Looking For 2+ years of experience in loan processing, preferably in commercial real estate or construction lending Strong understanding of commercial real estate loan products (land loans, construction loans, bridge loans) Excellent attention to detail and organizational skills Proficient in loan origination software and document management systems Strong analytical skills with the ability to review financial statements and credit reports Exceptional communication skills, both written and verbal Ability to manage multiple loan files simultaneously and meet tight deadlines Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Preferred Experience with private lending or non-traditional financing Knowledge of construction draw processes and construction loan administration Familiarity with title and escrow procedures Understanding of real estate development and construction processes Bachelor's degree in Finance, Business, Real Estate, or related field NMLS license (or willingness to obtain) What We Offer: Work From Home: Fully remote setup with local support Generous Paid Time Off: Start with 18 paid leaves annually U.S. Holiday Observance: Enjoy U.S. holidays off Professional Environment: Join a supportive, growth-oriented global team

Town and Country Bank is seeking an experienced Mortgage Loan Processor to ensure timely and accurate packaging of all mortgage loan files while providing a high level of customer service. This position may be worked out of one of our branch locations in Illinois or can be remote. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team. ESSENTIAL FUNCTIONS AND DUTIES: · Ensures that applications are processed in a timely and accurate manner. · Analyzes, verifies and completely develops applicant information to support the underwriting and approval process. · Generates loan documents using computer software and ensures that all necessary loan disclosures are provided to customers. · Maintains follow-up on all required documents for loan closings. · Engages with sales staff regularly to meet customer needs. · Examines overall loan documentation to determine applicant's qualifications for approval review. · Reviews Automated Underwriting System Findings (multiple systems used in secondary marketing) to ensure that all requirements have been satisfied prior to loan approval. · Monitors and reports any deficiencies in loan documentation as required by the pre-closing quality control checklist to ensure continued relationships with all applicable investors. QUALIFICATIONS: · Minimum one year experience in mortgage lending processing. · Knowledge of FHA, VA, USDA, state and federal lending regulations required. · Excellent verbal and written communication skills. · Strong knowledge of computers, imaging systems and software programs including Microsoft Word and Excel. · Exceptional attention to detail, organization and time management skills. EDUCATION: · Associate's degree in related field or equivalent experience.

Description AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers. At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together! What we're looking for: AmeriSave is currently hiring Loan Processors to join our winning team. We offer advanced technology and support roles that enable our processors to easily manage larger pipelines and earn lucrative bonuses that are paid out every pay period. The ideal candidate has superb customer service skills, is well versed in general mortgage knowledge and guidelines, and loves working in a fast-paced environment. Candidates must be detail oriented with strong written and verbal communication skills. This is a remote opportunity to work from home. Schedules are Tuesday - Saturday or Sunday - Thursday. Hours are 9am - 6pm EST or 11am - 8pm EST. Remote work applicants may not work from the following states: California What You'll Do: Responsible for a pipeline of 40-50 loans per month, both refinances and home equity loans Review loan application package for completeness and accuracy, reconcile application against system input Responsible for gathering required documentation from customer and third parties in support of the loan approval decision Responsible for prompt, professional communication to customers, loan officers & underwriters Responsible for calculating and analyzing income, assets and liabilities Utilization of AUSSIE and company procedures Establish an ongoing relationship by delivering best-in-class customer service What You'll Need: Minimum of 2 years recent mortgage loan experience Must be self-directed, motivated, and comfortable working in an extremely fast paced environment Must be proficient in Microsoft Office, DU, LP, CRM Exceptional problem-solving and customer service skills Detail-oriented and demonstrate excellent decision making skills Excellent communication skills **Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation The hourly rate for this position is $19 per hour, against commission based on individual performance. Target annual compensation for this position is $60,000 to $120,000. Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Bonus · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.

Easy Street Capital is a private real estate lender headquartered in Austin, Texas serving real estate investors around the country. Defined by an experienced team and innovative loan programs, Easy Street Capital is the ideal financing partner for real estate investors of all experience levels and specialties. Whether an investor is fixing and flipping, financing a cash-flowing rental, or building ground-up, we have a solution to fit those needs. Job description: We are looking for a highly organized and driven individual to assist the premier private lender in Texas. You'll get to work with a fun, fast-paced team in a vibrant downtown office. Responsibilities will be focused on reviewing borrower due diligence and title work for loan compliance, as well as coordinating with title companies, loan officers, and internal operations to close a high volume of loans quickly and efficiently. This is an opportunity to get in on the ground floor of an exciting company that is growing rapidly. Responsibilities Work with loan officers and borrower to collect required information Review title to ensure lender protection Create loan documents and escrow instructions Coordinate with escrow loan closings Manage and update loan pipeline Coordinate closing wires and funding Organize electronic files documenting transaction Skills Desired Solid communicator Strong organization skills Detail oriented Basic Microsoft Excel, Outlook, Word Loan closing experience (required) Hard money experience (preferred) Investment real estate experience (preferred) Benefits Company sponsored health insurance Company paid life Insurance Company sponosred 401(k) Paid vacation time Paid sick leave Weekly in office lunch Work with a fun, fast-paced team in a vibrant downtown office Hybrid work from home option after 6 months We are looking for the right team member to join our team. If you feel you are that person, please apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mortgage Loan Processor Epic Mortgage is seeking a highly efficient, detail-oriented, and customer-focused Mortgage Loan Processor to join our dynamic team. This role is crucial in ensuring that loans are processed swiftly, accurately, and within compliance standards, providing a seamless experience for both our Loan Officers and Borrowers. Why Join Epic Mortgage? Competitive compensation paid bi-weekly, with profit-sharing opportunities. Comprehensive benefits package including Medical, Dental, Vision, 401K, HSA, and more. Remote work flexibility with a supportive and collaborative work culture. Extensive training, ongoing support, and opportunities for career advancement. Job Description Key Responsibilities: Process loan applications and gather necessary documentation in line with underwriting requirements. Communicate regularly with Loan Officers, Borrowers, title companies, appraisers, realtors, and other stakeholders to ensure timely and accurate processing. Prepare and review closing packages, legal documentation, and ensure compliance with all regulations. Monitor and maintain loan files, manage documents in LendingPad, and ensure all deadlines are met for loan commitment and closing. Participate in daily virtual team calls and weekly pipeline review meetings. Proactively address potential issues, evaluate credit histories, calculate borrower income, and determine DTI. Maintain a positive team atmosphere and contribute to process improvement initiatives. Qualifications Requirements: High school diploma or equivalent required, associate or bachelor's degree is a plus. Minimum of 2 years of experience in mortgage processing, with a strong understanding of underwriting, compliance, and Fannie/Freddie guidelines. Strong written and verbal communication skills with the ability to work collaboratively in a fast-paced environment. Attention to detail, problem-solving skills, and the ability to manage multiple tasks and deadlines. Proficiency in Microsoft Office, Google Suite, and familiarity with processing systems like LendingPad. Additional Information Epic Mortgage is an Equal Opportunity Employer, committed to the inclusion of all qualified individuals. All your information will be kept confidential according to EEO guidelines. NMLS #2404936 - Equal Housing Opportunity

WHAT IS THE OPPORTUNITY? The Mortgage Loan Processor III is responsible for processing home equity line of credit's, purchase, and refinance transactions. They will examine and evaluate approval of client applications and will be responsible for ensuring loans close in a timely basis. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act. WHAT WILL YOU DO? * Review loan approvals to determine what documents are required to move to closing. * Communicate and respond to internal customers within 2 hours. * Utilize pipeline reports to effectively manage and prioritize daily workflow. * Ensure all loans are reviewed at least every 3 days. * Effectively manage an individual pipeline of 30-50 loans. * Maintains current knowledge of CNB guidelines and loan programs. * Meet and exceed monthly funding goals as set forth by management. * Other duties as/or assigned by management. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * H.S. Diploma * Minimum 3 years recent mortgage experience. * Minimum 3 year basic computer experience (e.g. Microsoft Word, Excel, Outlook) required. * Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act. *Additional Qualifications* * Ability to identify and resolve problems in a timely manner. * Strong attention to detail and accuracy. * Ability to maintain high levels of performance, especially in stressful situations. * Strong knowledge of federal/state regulatory policies and procedures. (TRID Experience Required) * Excellent written and verbal skills. * Excellent organizational skills. * Ability to multi-task and work in a deadline driven environment. * Proficient PC skills, including Microsoft Office and Loan Origination systems. ***this role sits in NYC metro area*** *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $25.93 - $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Groundfloor is looking for an experienced DSCR Loan Processor to join our growing lending team. As a member of our DSCR & Multifamily Lending division, you'll play a pivotal role in ensuring loans move seamlessly from application through closing - balancing efficiency, compliance, and exceptional borrower service. This position is ideal for someone who not only understands the nuances of DSCR and investor financing but also thrives in a fast-moving environment where organization, accuracy, and clear communication make all the difference. You'll serve as a trusted partner to borrowers, brokers, underwriters, and closers, helping to keep deals on track while maintaining Groundfloor's reputation for a smooth, transparent lending process. At Groundfloor, we're more than just a private lender! We're a tech-forward platform reshaping real estate investing by providing accessible, scalable, and innovative lending solutions. Joining our DSCR team means you'll have the chance to influence process improvements, grow with a national program, and contribute to a high-performing culture where your work directly impacts both our borrowers' success and our company's continued expansion. Groundfloor is a remote-friendly, hyper-growth, wealthtech company based out of Atlanta. We value vulnerable high-quality/low-ego collaboration. If that sounds good to you, join us! THIS JOB MIGHT BE FOR YOU IF: You thrive in a fast-paced lending environment and enjoy balancing multiple loan files with precision. You're passionate about delivering a best-in-class borrower experience while staying compliant with DSCR lending standards. You're a natural communicator, confident in working directly with borrowers, brokers, underwriters, and closing teams. You're excited to join a tech-forward, innovative lender that's scaling nationally. A DAY IN THE LIFE: Review & Manage Loan Files - Ensure DSCR loan applications are complete, accurate, and properly documented. Communicate with Borrowers & Brokers - Act as a trusted secondary point of contact, providing timely updates and clear guidance. Collect & Verify Documents - Coordinate appraisals, title commitments, insurance, leases, and entity documents. Ensure Compliance - Maintain internal and external standards for business-purpose lending. Collaborate Across Teams - Partner with originators, underwriters, and closers to keep the pipeline moving efficiently. Support Process Improvements - Share feedback to help refine workflows and enhance borrower satisfaction. Requirements YOUR EXPERIENCE + A FEW NICE TO HAVES: Required 3+ years of loan processing experience (DSCR, non-QM, or business-purpose loans). Deep understanding of DSCR guidelines and real estate investor financing. Strong communication skills with a professional approach to borrower/broker relationships. High attention to detail with proven ability to manage multiple files at once. Familiarity with LOS systems and workflow platforms (experience with Stacker is a plus). Nice to Have Experience with multifamily or small-balance commercial loans (5-25 units). Knowledge of title, insurance, and investor entity structures (LLCs, partnerships, etc.). Local to Tampa with ability to work in-office part of the week. Benefits We value our employees' time, efforts, and ambitions. Our commitment to your success is reflected in competitive compensation and an extensive benefits package that goes beyond the basics. We cover 70% of monthly medical, dental, and vision premiums, making benefits options truly affordable. You'll also enjoy paid time off, stipends for remote work (home office setup, cell phone, and learning & development), and flexible work arrangements, including both remote and hybrid opportunities. At Groundfloor, there's ample room for growth and upward mobility. We encourage career development and reward strong performance, with the potential for equity for high-impact candidates. Our collaborative and creative environment empowers every employee to contribute meaningfully to our processes, decisions, planning, and culture ensuring that your voice is heard and your work makes a real difference. We are proud to be an equal opportunity employer* All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. About Groundfloor Since its launch in 2013, participants in Groundfloor's real estate loans have earned annualized returns averaging 10-12% in just 6-12 months. With a $10 minimum investment, we intentionally keep barriers to entry low, giving everyone the chance to build wealth through real estate. Today, Groundfloor remains the only platform offering direct participation in individual real estate investments on a broad scale, open to all regardless of income or net worth. Headquartered in Atlanta, the company has raised more than \$30 million in capital from a variety of sources, including venture capital and online public equity offerings. As of its most recent financing round, Groundfloor has over 7,700 public shareholders and is 30% customer-owned.

Job Details Corp - Point Mortgage - Chula Vista, CA Fully Remote $25.00 - $31.00 HourlyLoan Processor Job Purpose Prepare and process Conventional, Jumbo, Non-Agency, and Government (FHA/VA) mortgage loans under various loan programs. Sr. Loan Processor will be responsible for performing a variety of loan documentation duties as necessary for the loan process, per Point Mortgage Policies and Procedures; ability to meet Close of Escrow dates and rate lock. Duties and Responsibilities • Conduct thorough review and evaluation of borrower credit loan file, along with, but not limited to, income documentation / income calculation worksheet, employment verification, and assets documentation. Proactive in checking documentation for accuracy and potential red flags. • Review AUS findings and confirm with borrower documentation received for loan submission criteria. • Full knowledge of regulatory and compliance guidelines, particularly LE / CD (Loan Estimate and Closing Disclosure). Ability to re-disclose and complete Change in Circumstance when necessary, meeting necessary disclosure waiting periods. • Request, review and balance fees for CD (Closing Disclosure) prior to closing. • Subject matter expert on Down Payment Assistance Programs, FHA & VA guidelines specific to borrower eligibility, mortgage history, appraisal, and cash requirements. • Ability to pull FHA Case Number and CAIVRS, Order Certificate of Eligibility. • Ability to order / request credit supplements, appraisal revisions, title & escrow documents as necessary, SSA verification, flood cert, and 4506-T verification as necessary. • Obtain escrow documents as necessary, including vesting amendment, payoff demands, purchase addendums, and updated hazard insurance. • Analyze underwriting conditions and obtain necessary items required, including Mortgage Insurance submission and certification, and obtain necessary flood insurance per NFIP and investor requirements. • Communicate with appropriate parties to satisfy underwriting conditions: VOD, VOE, etc. • Review and satisfy prior to funding and post-closing conditions when required. • Maintain excellent customer service with internal and external clients. • Maintain professional working relationship and transparent communication with direct manager, Underwriter, Loan Officer and Loan Officer Assistant. • Maintain a high degree of confidentiality. • Maintain consistent and satisfactory attendance. • Must close/fund a minimum 15 loans per month on a consistent basis, as capacity and volume allows. • Ability to analyze and process Jumbo, Non-Agency, and Investor Delegated loans, as assigned. Qualifications Position descriptions are developed as guides for the employees of Point Mortgage. The management team of Point Mortgage reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. This description does not create a contract or guarantee of employment. Qualifications • At least 5+ years Loan Processing experience. • Knowledge of Fannie Mae, Freddie Mac, FHA/VA loan process and standard guidelines. • Proficient with mortgage operating systems, preferably Encompass. • Experience with Paperless and E-Documents. • Ability to multi task and shift priorities. • Must be punctual, reliable, and no trending issues with attendance. • Must live in the Central Time Zone or must be able to work and support the Central Time Zone as part of daily tasks. Working Conditions • Flexibility to work in a high volume, fast paced environment.

Job Description We are seeking a highly experienced and tech-savvy Senior Mortgage Loan Processor to join our fast-growing, technology-driven loan processing company. Our experienced loan processors, supported by cutting-edge technology, including AI, help ensure industry-leading SLAs and reduced time-to-close, with up to 70% cost savings for brokers. You will perform mortgage loan processing for our independent mortgage broker clients, including registering loan applications, requesting, preparing, and reviewing necessary documents, communicating with borrowers, lenders, and other third parties, and resolving issues to ensure timely closings. This is a full-time, remote position. This is an excellent opportunity for a senior loan processor looking to venture into the tech startup world and expand their horizons. Minimum Qualifications At least 8 years of full-time loan processing experience. At least 2 years of full-time experience working as a loan processor for independent mortgage brokers (i.e., not for a lender or broker-lender hybrid). Experience processing FNMA, FHLMC, VA, FHA, and Jumbo mortgages. Fluent in the most commonly used loan programs and guidelines. Ability to perform income calculations to confirm a loan officer's pre-qualification. Strong familiarity with multiple popular broker LOS and POS software (Arive and LendingPad preferred; Encompass, Calyx, etc. are ok). Deep experience originating mortgage loans with many different wholesale lenders, including UWM, PennyMac, LoanDepot, NewRez, Paramount, CMG, Rocket, etc. Ability to manage a busy loan pipeline (25 loans or more) and solve problems independently. Excellent written and verbal communication skills, including responsiveness with borrowers and loan officers. Spanish bilingual is a plus. High degree of pride and ownership for your work. We're a small company, for now, and we're all willing to jump in and do what needs to be done to keep our clients happy! Responsibilities Manage a pipeline of loan applications, ensuring timely and accurate processing. Prepare and review loan documents and closing disclosures according to regulatory compliance timelines. Understand loan applications, automated underwriting systems (DU/LPA), credit, income, and asset documents. Proactively resolve any issues or delays to ensure timely loan closing. Prepare loan estimates and early disclosures in accordance with regulatory compliance. Order and review third-party services and documents, such as credit reports, appraisals, and title reports. Ensure all work is completed accurately while delivering exceptional customer service. Constantly learn and improve from established feedback loops to complete tasks correctly and in a timely manner. Benefits Small but fast-growing company with stability. Meaningful equity ownership stake in the company. Work From Home (WFH), remote from anywhere in the U.S. Paid time off. Flexible work schedule, as long as PST/MST clients are covered. Work with the latest technologies, including AI, other software automations, and project management tools. Work with an early-stage, investor-backed startup with immense growth potential to help define the future of loan processing in America. As we grow, we expect to add more traditional benefits like 401k match, health insurance premium coverage, and more. Compensation $22-$26/hour About House Numbers. The U.S. mortgage industry originated 4.3 million loans in 2023, with $25 billion in origination labor costs. House Numbers is transforming inefficient, outdated processes in a slow-moving sector with an AI-powered mortgage loan processing service that delivers 50%+ cost savings, faster response times, and a shorter time to close, without requiring brokers or lenders to change their existing systems. Starting with independent brokers, our pay-per-loan pricing model allows us to scale profitably while still deeply undercutting the standard third-party processing fees. We are backed by leading Silicon Valley venture capital funds and angel investors, including Resolute Ventures, Maven Ventures, and Uncommon Capital.

Job Description We are seeking a top notch Mortgage Loan Processor to join a thriving financial services company. This is a 100% remote position! This person will be responsible for reviewing loan applications, ensuring all necessary documents are included and approving or denying the loans. The ideal candidate will have 2+ years of experience, FHA, VA, USDA, Conventional or Jumbo experience, and strong organizational skills. Encompass experience is preferred but not required. This company offers a high base, strong bonuses per loans and great benefits! Apply now for consideration! Responsibilities for Loan Processor Evaluate credit worthiness by processing loan applications and documentation within specified limits Determine all applicable ratios and metrics and set up debt payment plans Interview applicants to determine financial eligibility and feasibility of granting loans Review active loan files each day to determine if any documents are missing or what can be done to help the process along Identify and recommend products that meets the customer's needs and the organization's lending guidelines Communicate with clients either to request or to provide information Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization Operate in compliance with laws and regulations and adhere to lending compliance guidelines Qualifications for Loan Processor Exceptional communication and customer service skills 3+ years' experience in the consumer loan industry Current registration under the National Mortgage Licensing System and Registry Strong attention to detail Familiarity with computers and banking applications/software Ability to work in a goal-oriented environment Demonstrable customer satisfaction orientation and sales competencies record Deep knowledge of direct/indirect lending products and practices Excellent analytical and mathematical skills Must have FHA, VA, USDA, Conventional or Jumbo experience Encompass experience highly preferred

Thank you for your interest! If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters. Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.

Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ****************************** Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes. Key Responsibilities: Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services. Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures. Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps. Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions. Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions. Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system. Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues. Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations. Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements. Qualifications: Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services. Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly. Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems. Problem Solving: Ability to handle customer concerns and resolve them efficiently. Attention to Detail: Meticulous in managing and recording customer inquiries and interactions. Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals. Additional Skills: Familiarity with loan products (home loans, personal loans, etc.) is a plus. Ability to work independently and as part of a team in a fast-paced environment. Multitasking and organizational skills to manage various communication channels simultaneously. Bilingual candidates are encouraged to apply. Why Join Trophy Point: Be part of a premier private direct lender with a strong reputation in the real estate industry. Work with a dedicated and passionate team committed to excellence and integrity. Enjoy the flexibility and convenience of a remote working environment. Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements. About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service. E04JI802mkr9407nn0l

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! We are seeking a skilled and detail-oriented professional to join our team as a Part Time Commercial Real Estate (CRE) Loan Abstractor. The ideal candidate will have relevant experience with commercial loan documents and the ability to identify and abstract financial reporting loan covenants and prepayment provisions from complex commercial real estate loans across various loan types including senior, subordinate, mezzanine and preferred equity. This role requires a commitment of at least 15-20 hours per week. Abstract loan covenants and prepayment provisions from complex commercial real estate loans. Understand and interpret various loan documents, including promissory notes, loan agreements, modification agreements, mortgages, and guaranty agreements. Ensure accuracy and attention to detail in all abstractions. Collaborate with other team members to review and finalize loan document abstractions. Qualifications Experience with complex commercial real estate loan documents and commercial real estate transactions. Strong ability to understand, read, and interpret complex legal documents. Commitment to at least 15-20 hours per week. Exceptional attention to detail and organizational skills. Experience in financial covenant compliance/reporting is a plus. Understanding of complex prepayment provisions in commercial real estate loan documents. Skills Proficiency in complex commercial loan document analysis. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Strong critical thinking and problem-solving abilities. Proficiency with Microsoft Excel workbooks and pdf file formats. #LI-REMOTE Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $100.00 - $100.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: - We've funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes' Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. About NEO Home Loans NEO Home Loans, a community-based retail division of Better, is dedicated to redefining the homeownership experience with trust, innovation, and exceptional service. Our mission is to unlock people's full financial potential by providing clarity, transparency, and consistency throughout the loan process. We make lending approachable, guiding individuals toward decisions that serve their best interests. Powered by a team of passionate and hardworking professionals, we foster a culture of collaboration, innovation, and personal growth. Join us and be part of a dynamic company committed to excellence. A Better Opportunity At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.Essential Job Duties and Responsibilities Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy. Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process. Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies. Verify and validate all required documents and information provided by clients. Act as a primary point of contact for clients, providing updates on the status of their loan applications. Address client inquiries and concerns in a timely and professional manner. Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow. Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process. Ensure compliance with industry regulations, company policies, and loan program guidelines. Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation. Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines. Provide regular updates to all relevant parties on the status of loans in process. Proactively identify and address issues or challenges that may arise during the loan application process. Work with internal teams to find solutions and ensure a positive client experience. Provide administrative support to loan officers and other team members as needed. Assist in maintaining accurate and up-to-date records in the loan management system. Non-Essential Job Duties and Responsibilities Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions. Promotes interdepartmental communication and culture. Lead, develop and motivate the team across all locations and operational functions. Continued focus to ensure all families (Internal and External) are receiving the best possible service Qualifications and Skills Bachelor's degree in business, finance, or a related field. Previous experience in mortgage lending operations or loan coordination is preferred. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Detail-oriented with a focus on accuracy. Familiarity with mortgage software and documentation tools. Company Benefits Our total rewards package consists of an hourly wage and a curated benefits plan. We are thrilled to offer all our full-time employees the following benefit offerings: - Benefits eligibility effective DAY ONE - *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)- Flexible PTO- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!- Personalized care for every fertility and family care journey for our employees and their partner! - Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! - Discount programs and perks including pet Insurance! The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided. Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners. Opening/scanning mail received Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable Total Loss Packets (create and send all documents required per state guidelines) Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title) Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them) Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed Follow-up calls to Lien Holders (for documents listed above in the initial call) Will send out revised packets to the owners/insureds as needed Will be held to the internal cycle times and other auditable criteria Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation. Other tasks as assigned by management Requirements 1 year of office customer service experience Education: HS degree Must live in the United States Proficient in basic office equipment and with Microsoft products Ability to identify/analyze vehicle title documents within company and State guidelines Ability to work closely with State DMV's and Lien Holder entities Problem solver Ability to multi-task Basic 10 key proficiency Ability to work in a fast-paced environment Excellent communication skills -- written and verbal Excellent customer service skills and attitude Basic math skills Ability to delegate/prioritize workflow Ability to work independently or in a team environment Ability to read/write in English fluently and effectively Valid driver's license Occasional overtime as needed Pay: $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Full-time Description The ideal candidate will be able to work in our Sioux Falls, SD or Willmar, MN office. Will consider a remote work arrangement. Entry level starting wage range is $19 - $23/hr, negotiable with experience. Responsible for a variety of duties and tasks relating to servicing of loans. This is an operations position that also includes contact with the customer. Primary Duties & Responsibilities (90%): Board a variety of new loans to the system and fund proceeds to respective GL's Set up automatic payments, ACH and overdraft protection Pay PMI, taxes, insurance as needed. Releasing collateral upon repayment etc. Credit reporting and dispute resolution, Year-end Tax Reporting Loan Control Balancing and other GL Reconciliations Monitoring daily loan transactions & exceptions using various IQ reports Timely and accurate responses to customer and employee questions and requests Monthly SBA payment reporting and FSA/USDA semi-annual balance reporting Servicing of participated and purchased loans Assist tellers/RM's with loan payment applications Correspond with sub-servicer when customer issues arise Subservicing branch payments and new loan wires Gather documents for audits as requested Set up and monitor ticklers Provide payoff statements Assist SAT with coding and tracking of troubled loans and 1099 C Preparation MLA and SCRA determinations, coding and tracking Secondary Duties & Responsibilities (10%): All Employee Owners help Heritage be successful in any way possible, never saying, “That's not my job.” Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities. Responsible for security as it applies to this position. Responsible for compliance with laws and regulations applicable to this position. Responsible for performing professional and accurate service. Performs other tasks, as assigned. Bank Standards: Mission - Helping People Succeed Financially Ethics - We always do the right thing at work and in our personal lives. Solution - We bring solutions to challenges and are always looking for ways to be better. Ownership - We are accountable in our roles and accept responsibility for our mistakes. Positivity - We bring positive energy and enthusiasm to everything we do. Disclaimer: The statements contained in this describe the general nature and level of work being performed by the person accepting this role. “Secondary Duties and Responsibilities” are considered incidental or secondary to the overall purpose of the job. This job description does not state or imply the only duties and responsibilities assigned to this job. Employees holding this job will be required to perform any other job-related duties requested by management. All job requirements are subject to possible modification to reasonably accommodate individuals with a disability. Requirements Education: 2-year degree in related field Working knowledge of mortgage loan documentation terminology and methodology Experience: Requires education, expertise, and competence to complete the assignment in accordance with Federal Regulations. Intermediate knowledge of title policies and related loan regulations such as RESPA, HMDA, and other bank lending policies CSI Core experience a plus