Loan Servicing Specialist
Loan processor job in Irvine, CA
Center Street Lending is one of the largest lenders for residential transition (fix/flip) and ground up loans for residential investors. Since its founding in 2010, Center Street has originated over $6.5 billion of fix/flip, ground-up, bridge and multi-family loans across 40 states. Center Street Lending provides expert guidance, fast approvals, speedy funding, and personalized in-house service that helps it retain one of the highest customer satisfaction ratings in the industry with 4.8/5.0 google stars. We provide tailored financial solutions designed to meet the unique needs of real estate developers and residential investors.
Center Street Lending is proud to be a registered “Great Place to Work”, listed on the 2025 #Inc 5000 list of fastest growing companies and featured in Scotsman Guide's Top Lenders publication since 2023.
Website: ***************************
Duties & Responsibilities
This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs
Monitoring loan maturity dates and reaching out to customers as necessary
A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records
Perform a variety of clerical tasks (including data entry and updating loan files
Prepare payoff statements and send to the customer
Ensure all applicable loan documentation is uploaded to image repository system
Handle loans that are complex in nature ensuring all documentation is complied with
Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc.
This position is responsible for maintaining and updating critical loan data within the servicing system
Respond to phone calls/emails regarding questions on loan payment/transfer letters
Maintain high levels of customer service at all times
Qualifications:
Knowledgeable in Mortgage Terms- Promissory note, Deed Of trust, Appraisal - Preferred
Proficient in Word, Excel, and all Microsoft products
Customer oriented, able to contact customers and provide excellent follow-up and excellent customer service
Background in banking, mortgage, financial services & customer services - Required
Highly organized, and comfortable using database systems and common office software programs
Education:
H.S. Diploma required - additional education preferred
Compensation:
Hourly $24.04-$28.85 + Bonus is 10% of annual pay - paid out quarterly
Onsite -Irvine, CA - M-F - 8AM - 5PM
Benefits:
Paid time off
Health insurance
Dental insurance
Vision
401k plan
Company Events
Great Team Culture!
Senior Loan Processor
Loan processor job in San Diego, CA
HouseMax Funding is a leading hard money lender specializing in real estate investment financing. Headquartered in Austin, Texas, we've built a reputation for flexibility, speed, and exceptional customer service. Since our inception, we've funded over $2 billion across more than 5,000 loans, making us one of the largest operators in the industry.
Our mission is simple: empower real estate investors with innovative lending solutions. We prioritize long-term relationships with borrowers and loan buyers, offering tailored products that meet diverse needs. At HouseMax Funding, you'll join a dynamic team committed to excellence, collaboration, and growth in a fast-paced environment.
Position Overview
HouseMax Funding is seeking a detail-oriented and proactive Senior Loan Processor to join our team. The ideal candidate will process a variety of real estate loan products, set up files for underwriting, coordinate loans through the processing stage, and engage borrowers to ensure a smooth and satisfying experience.
Key Responsibilities
Process Multiple Loan Products:
Handle all aspects of processing for HouseMax Funding's loan products, including DSCR and Bridge (Fix & Flip, Ground-Up Construction). Average file load of 20 to 25 each month
File Setup for Underwriting:
Collect, review, and organize borrower documentation; set up complete loan files for underwriting review with a goal of minimizing post UW conditions.
Coordinate Loan Processing:
Oversee and facilitate the movement of loans through the processing stage by working closely with loan originators, underwriters, title agents, insurance agents, and other stakeholders to ensure timely and accurate completion.
Borrower Engagement:
Daily proactive communication with borrowers via phone, email, and text to request documentation, provide updates, and answer questions.
Increase Borrower Satisfaction:
Deliver outstanding customer service, resolve issues quickly, and ensure borrowers have a positive experience throughout the loan process.
Compliance & Accuracy:
Ensure all files and documentation meet regulatory and company standards.
System Management:
Input and update loan data in LOS (Lendingwise) operating systems along with other 3
rd
party systems including background reports, appraisal/valuations, flood certifications, Plaid banking software.
Qualifications
8+ years of loan processing experience (real estate or private lending preferred).
Familiarity with a variety of loan products (DSCR and Bridge loans)
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Customer service mindset with a focus on borrower satisfaction.
Proficiency with loan origination and processing systems.
Attention to detail and commitment to compliance.
US Work Authorization required.
Why Join HouseMax Funding?
Grow our newest operations branch in San Diego!
Work with a dynamic team and a diverse portfolio of loan products.
Opportunity to make a direct impact on borrower experience and company success.
Competitive compensation with a base salary range of $70,000 -$80,000 and a tiered per file bonus that is uncapped.
Full benefits including 401k.
Loan Underwriter
Loan processor job in Irvine, CA
Essential Functions
Underwrite business purpose bridge or construction loans in compliance with credit guidelines.
Review loan files for completeness, identify missing documentation, and approve borrower background.
Collaborate with Sales, Processors, Managers and Closers to communicate guideline requirements and finalize loan scenarios.
Must be able to prioritize time sensitive deadlines.
Manage pipeline of 60+ loans with efficiency and accuracy.
Analyze valuations for accuracy, risk and detail review of comparable market sales.
Participate in weekly pipeline meeting.
Identify and evaluate strengths, mitigating factors, and weaknesses of the loan request and escalate risks and issues.
Prepare and submit exception memos for scenarios falling outside guidelines.
Perform duties and responsibilities specific to department functions and activities.
Performs other duties and responsibilities as required or assigned by Manager.
Competencies/Skills
Strong attention to detail with the ability to stay organized and problem solve in a fast-paced environment.
Ability to articulate issues, problem solve and analyze with creative and outside of the box thinking.
Strong communication skills (written and verbal) with internal and external partners; ability to convey findings in a concise and comprehensive manner.
Effective organization and time management skills.
Capability to build trusting relationships internally and externally and elicit confidence by demonstrating reliability.
Strong team player with the ability to work effectively in a cooperative and diverse environment.
Capacity to analyze processes, support change and think operationally and strategically to achieve business goals.
Proven ability to partner with clients to identify business challenges and effective strategies/alternatives to mitigate them.
Highly self-motivated and self-directed.
Advanced use of Microsoft Office Suite with emphasis on advanced excel skills.
Financial analytical analysis with math and general accounting knowledge.
Education and Experience
2 years' experience underwriting business purpose and/or multifamily, commercial lending.
2 years' experience reviewing guarantor and borrower background reports, valuation analysis, including entity documentation to determine ownership and borrower structure.
5 years of analytical experience within financial services, commercial banking, or business purpose lending.
Accessibility
At Archwest, we will make reasonable accommodations to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at ***************************.
Junior Underwriter
Loan processor job in San Diego, CA
🌟 Now Hiring: Junior Underwriter - Hard Money Lending
📍 Best Lending Co. | San Diego, CA
Best Lending Co. is growing, and we're looking for a motivated Junior Underwriter to join our fast-paced, tight knit team. This is an excellent opportunity for someone who wants to build a career in private lending and learn the full lifecycle of the loan in a family office style of operation. Our style of underwriting blends traditional processing tasks with investor-focused risk analysis - perfect for someone who's detail-oriented, analytical, and ready to grow.
💼 What You'll Do
As a Junior Underwriter, you will support our underwriting team by helping review, analyze, and prepare loan files for approval. Responsibilities include:
Collecting, organizing, and reviewing borrower documentation (entity docs, credit, bank statements, etc.)
Evaluating collateral, including rehab budgets, appraisals/BPOs, and title work
Assisting in assessing borrower experience, exit strategies, and overall deal strength
Preparing and stacking complete loan files for senior underwriter review
Communicating with borrowers, brokers, and internal team members to obtain missing documents and clarify file details
Running and interpreting credit/background checks
Ensuring files meet company guidelines, investor requirements, and compliance standards
Updating internal systems and tracking loan progress from submission to approval
Providing general support in pipeline management and operational efficiency
🔎 What We're Looking For1-2 years of experience in hard money, private lending, mortgage processing, or a related real estate finance role (preferred but not required)
Strong analytical skills and an ability to assess risk
High attention to detail and excellent organizational skills
Strong communication skills (via email & phone) with borrowers and brokers
Ability to work in a fast-moving, deal-driven environment
Comfortable with technology, LOS systems, Google Workspace/Slack
A willingness to learn underwriting principles and grow into a more senior underwriting role
🚀 Why Join Best Lending Co.?Opportunity for rapid growth in the private lending industry
Hands-on exposure to both processing and underwriting
Collaborative team culture with mentorship from senior underwriters
Competitive compensation and performance incentives
A dynamic environment where your work directly impacts deal flow and company success
Mortgage Loan Officer
Loan processor job in Bellflower, CA
🚀 Loan Officer Opportunity - Join Loanplex Mortgage (Bellflower, CA)
Loanplex Mortgage is growing, and we're looking for a high-performing Loan Officer to take on incoming leads and help us serve a diverse range of clients with excellence.
If you're a motivated, accountable, and self-driven professional who thrives on generating business through referrals, consistent follow-up, and relationship-building, we want to meet you.
What We're Looking For:
✔️ 3+ years of loan origination experience
✔️ Comfortable working with complex client scenarios
✔️ Strong communication skills - Bilingual (English/Spanish) preferred
✔️ NMLS & CA DRE licenses required
✔️ In-office position (not remote) at our Bellflower headquarters
✔️ A true self-starter who knows how to turn leads into closings
✔️ Someone who loves helping families, investors, and self-employed clients navigate financing with clarity and confidence
What You'll Do:
Receive qualified leads from our marketing and referral network
Build and maintain strong client relationships
Strategize financing options for a wide variety of borrowers
Follow up consistently from first contact to closing
Represent Loanplex Mortgage with professionalism and integrity
Who We Are:
Loanplex Mortgage is a client-focused mortgage brokerage with a reputation for service, transparency, and results. With over 40 years of combined experience behind our brand, we're committed to helping clients reach their homeownership and investment goals-and we're ready to bring on the right Loan Officer to grow with us.
If you're ready to join a strong team, work in a professional environment, and grow your business with real support and real leads, we'd love to connect.
Let's fund dreams forward. 🏡💼
Send your resume and a brief introduction to ************************* Or Call ************
Investment Processor
Loan processor job in San Diego, CA
United Legacy is a privately owned alternative investment firm specializing in real estate-based investment opportunities. With offices in Del Mar, La Jolla, Honolulu, and Tampa, our mission-
Funding Freedom
-reflects our commitment to helping clients achieve long-term financial independence through transparency, precision, and trust.
We're a fast-growing, high-performance firm built on accountability, collaboration, and results. Every team member plays an essential role in delivering an exceptional client experience.
Position Summary
The Investment Processor is a key operational role responsible for managing the documentation, coordination, and communication behind each client investment. This role ensures that every transaction-from initial paperwork to final funding-is handled with accuracy, professionalism, and efficiency.
You'll work closely with Advisors, Custodians, and the Client Portfolio Manager (CPM) to ensure clients experience seamless service at every stage of the investment process. This position is full-time, onsite at our Del Mar office, reporting directly to the Client Portfolio Manager.
Responsibilities
Client Communication & Service
Act as a liaison between clients, custodians, and internal departments.
Provide timely updates and maintain professional, proactive communication.
Support client calls, verification calls, and document coordination.
Communicate exclusively through company-approved systems (Outlook, Zoom Phone, CRM, client portal).
Transaction Processing
Manage assigned transactions end-to-end, ensuring accuracy and compliance.
Prepare and process subscription agreements, W-9s, KYC forms, and transfer documentation.
Coordinate wires, ACH transfers, IRA transfers, and rollovers with custodians and clients.
Set up IRA accounts for our clients using self-directed custodians such as Equity Trust Company and Midland Trust Company.
Verify investment amounts, account allocations, and all supporting documentation.
Complete and submit quality control checklists for every transaction.
Compliance & Record Keeping
Maintain accurate, organized records in CRM, SharePoint, and client portals.
Use systems such as Platform Eleven, Wealthbox, and Agora.
Log all communications and updates in real time to ensure audit-ready documentation.
Send written recaps of all client and custodian communications.
Uphold 100% compliance with company and regulatory standards.
Team Collaboration & Training
Work closely with Advisors, Client Portfolio Managers, and Operations staff.
Participate in ongoing training, team meetings, and process improvement initiatives.
Provide cross-departmental support during high-volume periods or special projects.
This role offers hands-on mentorship and a clear growth path into client portfolio management or advisory operations. You'll receive ongoing training from senior team members and have direct exposure to real estate-backed investment transactions and private fund operations.
United Legacy fosters a collaborative environment where team members are empowered to take ownership, contribute ideas, and continuously improve processes.
Events & Travel
Attend local United Legacy events, including seminars, client dinners, and masterclasses.
Business travel may be required or expected based on company needs and event schedules.
Qualifications
Bachelor's degree not required; preferred fields include finance, economics, business, or related disciplines.
1-3 years of experience in financial services, consulting, asset management, or a related field.
Exposure to private markets or alternative investments is a plus but not required.
Strong written and verbal communication skills with excellent attention to detail.
Ability to prioritize and manage multiple projects in a fast-paced environment.
Collaborative mindset with a willingness to learn and contribute across teams.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with CRM systems or data visualization tools is a plus.
High level of professionalism, integrity, and accountability in all work performed.
The Skills You Bring
A strong understanding of financial planning concepts and a desire to help clients make informed investment decisions.
The ability to understand client needs and identify appropriate solutions through effective communication.
A relationship-driven approach with a genuine interest in serving clients and being their advocate.
Motivation toward success and ownership of your responsibilities-you follow through and deliver results.
Comfort with outbound communication, including client check-ins and follow-ups.
A growth mindset and eagerness to develop within a dynamic, high-performing organization.
Compensation & Benefits
Base Salary: $68,640 annually
Bonus: Discretionary, based on performance and company policy
Benefits Include:
401(k) retirement plan
Unlimited paid time off (PTO) -
after 90 probation
Sick days and paid holidays
Comprehensive health coverage
Schedule
Hours: Monday-Friday, 9:00 AM - 5:30 PM
Location: Fully onsite at United Legacy's Del Mar office
Open Order Representative. Default Services -Loan Modification
Loan processor job in Irvine, CA
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as an Open Order Representative. The ideal candidate will enjoy working with clients, both internal and external; be detail oriented; and is driven
to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
This is an in-office position located in Irvine, CA.
A DAY IN THE LIFE
In this role, you will…
· Open incoming mail, sort and assign to our recording team members.
· Perform quality control checks of documents
· Perform data entry into our data bases and other documents as required.
· Utilize UPS for tracking of incoming and outgoing documents.
· Answer phone calls and emails from our clients.
· Close out orders and maintain manifests of documents being sent back to clients.
WHO YOU ARE
You possess …
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
· The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
· Excellent verbal and written communication skills.
· The ability to react to change.
Responsibilities
· Open incoming mail, sort and assign to our recording team members.
· Perform quality control checks of documents
· Perform data entry into our data bases and other documents as required.
· Utilize UPS for tracking of incoming and outgoing documents.
· Answer phone calls and emails from our clients.
· Close out orders and maintain manifests of documents being sent back to clients.
· All other duties as assigned
Qualifications
· High School diploma or equivalent required.
· 1 -2 years' experience working in an office environment.
· 1-2 years' recording experience is preferred.
· Familiarity with the Loan Modification Process is a plus.
· Proven customer service skills.
· Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
· Must be able to multi-task.
· Must be capable of meeting daily production goals with a high level of accuracy.
· Critical reasoning and thinking skills required.
Auto-ApplyMortgage Loan Processor (Equity)
Loan processor job in Irvine, CA
at loan Depot
The Senior Loan Processor is responsible for managing the customer relationship from initial commitment to funding. The role requires that all Internal policies and procedures are followed to make the transaction for the customer as smooth and efficient as possible. This will include working with customers, vendors, sales and in-house operations.Responsibilities:
Collects all conditions up to loan funding after initial handoff from sales
Prepares, validates, communicates, and delivers disclosures
Manage a pipeline of 40-60+ loans at a given time.
Acts as the primary liaison between Sales, Title, Escrow, Funding and Borrowers working at a fast yet detailed pace
Reviews documentation including credit, income and title for accuracy demonstrating a high attention to detail.
Communicate with customer consistently meeting companies SLA's
Requirements:
Minimum of 2+ years recent mortgage processing experience required, a call center environment preferred
Strong knowledge of various loan products and programs, specifically FHA/VA/Conv/Seconds.
Ability to adhere to established turn times, productivity, fast paced while maintaining quality metrics is required.
Why work for #teamloan Depot:
Competitive compensation package includes the ability to earn incentive compensation in addition to a base hourly wage.
Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
Work with other passionate, purposeful, and customer-centric people.
Extensive internal growth and professional development opportunities including tuition reimbursement.
Comprehensive benefits package including Medical/Dental/Vision.
Wellness program to support both mental and physical health.
Generous paid time off for both exempt and non-exempt positions.
About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.Base pay is one part of our total compensation package for Senior Account Manager III. The base hourly rate for this role is $18.50/hour plus an uncapped commission plan. Actual earnings may vary depending on individual performance. Based on historical data, the estimated total annual compensation including the base hourly rate and commissions ranges from $75,000 to $150,000.We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyTitle Processor
Loan processor job in Palo Alto, CA
Job Description
Local or 100% Remote
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
About the role
Point is looking for a Processor to join our team. You'll collect, review, and verify documents to close Home Equity Investments (HEIs), assist homeowners with their queries, and ensure all conditions are met for a smooth closing process. You'll work closely with title companies, cure title issues, and protect Point's lien position by managing title reports, payoffs, and documentation before closing
Your responsibilities
Review title reports for accuracy, completeness, and eligibility.
Work with cross-functional teams (account managers, underwriters, and closers) to successfully bring an application to a close.
Review entity documents, trust documents, and divorce decrees to determine proper curative steps to ensure a clear title.
Use skillset and knowledge of curative clearance to obtain the documentation required to clear title report and secure Point's lien position.
Review and manage the processor pipeline within the set SLA.
Clearly communicate with homeowners, title agencies, docket partners, and outside agencies (cities, counties, government agencies, debt collection agencies, and third-party vendors).
Support pre-closing activities, including obtaining evidence of insurance, updated payoffs, checking fees input by underwriting, reviewing the entire body of documentation for anything missing or inaccurate, verifying ownership, and communicating closing steps to every homeowner.
Meet or exceed daily and monthly goals, including CTC volume, call targets, and title grade clearance expectations.
About you
2+ years of U.S. mortgage processing or title curative experience preferred with an understanding of various title issues and curative measures (e.g., tax liens, probate).
Experience with US mortgage modifications is a plus.
Knowledge of common credit underwriting standards; ability to evaluate income, assets, and title reports.
Familiarity with mortgage modifications and resolving title issues (e.g., tax liens, probate) is a plus.
Proficiency with Microsoft Office or Google Sheets, with strong computer proficiency in a paperless environment.
Excellent written and verbal communication skills with a focus on delivering excellent customer service.
Self-motivated and organized for remote work.
Highly organized, detail-oriented, and adaptable to evolving processes.
Excitement about joining a later-stage tech company, with interest in real estate and fintech.
Our benefits
Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay.
Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):
Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $61,000
Tier 3 | All other US metro areas | $54,000
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
California Consumer Privacy Act Notice
Home Loan Specialist II
Loan processor job in Sacramento, CA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Moorpark, CA
Pasadena, CA
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-26.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141860
### Place of Work
On-site
### Requisition ID
141860
### Application Email
****************************
Easy ApplyLoan Setup & Disclosures Specialist
Loan processor job in Costa Mesa, CA
With over 25 years of experience, JMAC Lending has been dedicated to enhancing the client experience through our cutting-edge products, outstanding service, and unwavering support. We are committed to empowering our partners and driving business growth together. Our culture is centered around exceeding current market options, making us the preferred lender for our clients. Our team boasts impressive credentials and engages in continuous learning, ensuring a perfect blend of knowledge and expertise. Built on a foundation of ethical integrity, our company efficiently and skillfully delivers competitive product pricing for both wholesale and correspondent lending, prioritizing our clients' needs.
The Opportunity:
The Loan Setup & Disclosures Specialist plays a crucial role in reviewing and facilitating the setup of loan files for underwriting submission. They are also responsible for ensuring that all disclosures are properly issued and that compliance requirements are thoroughly met throughout the loan process.
This is a Full-Time/Fully In-Office opportunity offering competitive pay ranging from $23.40-$28.60 per hour.
Job Duties and Responsibilities:
Review/Prepare Initial Disclosures
Review initial disclosures provided by clients to validate compliance and ensure timing requirements have been met.
Prepare initial disclosures for client to review or issue to meet timing requirements.
Review Submission Requests
Review loan submission documents for completeness to submit to underwriting.
Index and status submission documents accordingly.
Add conditions for required items that are missing at the time of submission.
Issue Notice of Incomplete Application for incomplete submission files.
Review and Redisclose Change of Circumstance
Review COC requests to confirm validity and determine if redisclosing is required.
Redisclose disclosures within TRID timing requirements.
Issue Closing Disclosures
Validate Closing Disclosure requests on Doc Request Form.
Communicate with client and settlement agent for required documentation to prepare an accurate Closing Disclosure.
Confirm Closing Disclosure meets loan term requirements and compliance.
Task Coordination and Communication
Assist clients with disclosure and submission related issues or questions.
Ensure all items received in the disclosures mailbox are addressed within the required turn time such as: Service Level Agreements (SLA), COC requests and Initial Closing Disclosure requests.
Mail disclosures that have not been consented within TRID timing requirements.
Manage pipelines and dashboards to ensure tasks are completed within turn time.
Requirements
Minimum two years of mortgage related role(s)
Knowledge in TILA-RESPA integrated disclosures (TRID) guidelines
Understanding in the following loan programs: Conventional, Government, Jumbo and Non-QM
High School Diploma or equivalent
Proficient in using mortgage loan operating software and systems
Strong computer skills, including proficiency in Microsoft Office applications
Excellent written and verbal communication skills for interacting with internal and external relationships
High level of attention to detail
Ability to manage multiple tasks and prioritize workload to meet deadlines
Ability to work effectively in a team and collaborate with other departments
Flexibility to adapt to changes in policies and procedures
Benefits
Comprehensive Health Care Package (Medical, Dental & Vision)
Life Insurance Options (Basic, Voluntary & AD&D)
Generous Paid Time Off (Vacation & Holidays)
Retirement Savings Plan (401k)
Short-Term & Long-Term Disability Coverage
Family Leave Benefits
Wellness Support Resources
JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Auto-ApplyLoan Specialist
Loan processor job in Concord, CA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Average pay range: $23-$26/ hour
Pay range only applies to California residents.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
Key Word Tags
Sales, Retail, Loan Sales, Collections, Finance, Customer Service, Leadership, Business Development, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyMortgage Loan Officer (43271)
Loan processor job in Medford, OR
Mortgage Loan Officer Willamette Valley Bank is seeking a results-driven Mortgage Loan Officer (MLO) to originate quality residential mortgage loans while delivering best-in-class borrower experience. This client-facing role is responsible for identifying loan solutions, crafting appropriate financing strategies, and guiding clients from application through closing.
The ideal candidate thrives on relationship building, is skilled in sales and loan design, and is committed to regulatory compliance and operational excellence.
Some of the Key Responsibilities Include
* Advise clients on mortgage loan options, recommend suitable products, and develop tailored loan arrangements to meet their financial needs
* Collect, analyze, and evaluate financial and credit information - including tax returns - to determine loan eligibility and configure optimal terms
* Manage the loan process from application to closing in partnership with operations, ensuing compliance, quality, and timely resolution of any issues
* Build and maintain a robust network of partners, including realtors, builders, and other community contacts, to generate new business opportunities
* Maintain proactive, transparent communication with clients and stakeholders throughout the loan process
* Monitor loan pipelines daily, anticipate needs, and follow up on outstanding items to ensure seamless and timely closings
* Maintain accurate, complete files in Encompass, including proper documentation and interest rate locking
* Represent the bank at community and networking events, and actively contribute to team sales meetings and compliance trainings
* Stay informed on market trends, regulatory changes, and industry best practices
* Maintain current NMLS registration and adhere to all regulatory, investor, and bank-specific compliance requirements
* Meet or exceed minimum production standards as established by mortgage management
* Uphold confidentiality, ethical conduct, and professionalism in all interactions
What We Offer
* Competitive compensation structure with incentive opportunities
* Comprehensive benefits package
* A stable, collaborative work environment
* Supportive and knowledgeable leadership team
Loan Officer
Loan processor job in Medford, OR
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the company's Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.
Essential Functions
Obtain an accurate and thorough 1003.
Collect supporting documentation from borrower:
30 day paystubs
2 years tax returns
Last 2 years W2's
Award letters, disability, trust income, etc.
LOE for Gaps in jobs
At initial contact with borrower provide needs list and complete application
2 months bank statements
Obtain executed disclosures within regulations time frame.
Obtain accurate AUS findings.
Analyze credit report and financial scenario, determining appropriate loan product(s).
Determine (price) a profitable loan and communicate fees to ops team.
Submit a complete loan package to processing.
Note: Processing will not proceed without a complete loan file: Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.
Lock in rate.
Review CD to ensure fees and cash at closing are consistent with commitment to Customer:
Issue Lender Credit if needed
If loan out of balance, work with processor & branch manager to request subsidy
Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
Coordinate, create, track and distribute marketing materials.
Manage client and referral partner databases.
Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.
Qualifications
High school diploma or equivalent required.
At least two years of experience in Mortgage lending or related field.
Active NMLS License.
Ability to manage multiple priorities; strong detail orientation and highly organized.
Works with a strong sense of urgency and responsiveness.
Passionate about delivering excellence in customer service.
Demonstrated patience and professionalism when interacting with both internal and external customers.
Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
Strong verbal and written communication skills.
Supervision
Intermittent to low supervision required, depending on experience
Apply sound judgment in execution of core job responsibilities
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
Member Loan Specialist I,II
Loan processor job in San Diego, CA
This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services.
DIMENSIONS
Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards.
Sales Expectations: Meet/exceed established monthly/annual sales goals
Consumer loan annual funding goal: 120
Real estate loan annual funding goal: 36
New member annual goal: 120
Consumer loan protection products: 33% loan penetration
Additional referral requirements: auto buying services, investment products, and credit union promotional products and services
Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit
Member Support: Approximately 200,000 credit union members
Supervisory responsibilities
This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position.
NATURE & SCOPE
Member Loan Specialist I
Cross-selling credit union products and services : Recommends products or services that meet the member's needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations.
Advises members with new account and loan inquiries : Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions.
Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options.
Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct.
Knowledge of Credit Union products and services: Maintains up to date knowledge of credit union products and services.
Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently.
Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs.
Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner.
Serves as a backup to Member Service Representatives : Supports all levels of service in the call center phone queues, to include online banking and card-related calls.
Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products.
Performs other relevant and related duties as required .
Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition:
Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product.
Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process.
Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending.
Education, skills, & abilities
The Eight Superpowers
Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success.
Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
A high school diploma or equivalent is required.
Member Loan Specialist I : 2 years' experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service.
Member Loan Specialist II: 3 years' experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service.
Previous experience in a call-center preferred.
Excellent communication skills; sound judgment, and attention to detail.
Ability to work in a fast-paced call center environment.
Previous experience with Microsoft Windows applications is preferred.
Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures.
Major Accountabilities
Ensure sales and service goals are met.
Present a friendly, outgoing and positive demeanor.
Process new accounts and/or loans accurately and completely.
Complies with all other policies and procedures.
PHYSICAL REQUIREMENTS
Excellent ability to communicate, both verbally and in writing; ability to tolerate periods
of continuous sitting and/or standing.
ENVIRONMENTAL CONDITIONS
Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely.
Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Member Loan Specialist
MLS I - $21.5468-$26.9336
MLS II - $23.9440-$29.9330
Auto-ApplyMember Loan Specialist I,II
Loan processor job in San Diego, CA
This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services.
DIMENSIONS
Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards.
Sales Expectations: Meet/exceed established monthly/annual sales goals
Consumer loan annual funding goal: 120
Real estate loan annual funding goal: 36
New member annual goal: 120
Consumer loan protection products: 33% loan penetration
Additional referral requirements: auto buying services, investment products, and credit union promotional products and services
Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit
Member Support: Approximately 200,000 credit union members
Supervisory responsibilities
This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position.
NATURE & SCOPE
Member Loan Specialist I
Cross-selling credit union products and services : Recommends products or services that meet the member's needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations.
Advises members with new account and loan inquiries : Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions.
Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options.
Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct.
Knowledge of Credit Union products and services: Maintains up to date knowledge of credit union products and services.
Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently.
Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs.
Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner.
Serves as a backup to Member Service Representatives : Supports all levels of service in the call center phone queues, to include online banking and card-related calls.
Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products.
Performs other relevant and related duties as required .
Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition:
Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product.
Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process.
Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending.
Education, skills, & abilities
The Eight Superpowers
Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success.
Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
A high school diploma or equivalent is required.
Member Loan Specialist I : 2 years' experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service.
Member Loan Specialist II: 3 years' experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service.
Previous experience in a call-center preferred.
Excellent communication skills; sound judgment, and attention to detail.
Ability to work in a fast-paced call center environment.
Previous experience with Microsoft Windows applications is preferred.
Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures.
Major Accountabilities
Ensure sales and service goals are met.
Present a friendly, outgoing and positive demeanor.
Process new accounts and/or loans accurately and completely.
Complies with all other policies and procedures.
PHYSICAL REQUIREMENTS
Excellent ability to communicate, both verbally and in writing; ability to tolerate periods
of continuous sitting and/or standing.
ENVIRONMENTAL CONDITIONS
Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely.
Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Member Loan Specialist
MLS I - $21.5468-$26.9336
MLS II - $23.9440-$29.9330
Auto-ApplyTitle Processor
Loan processor job in Palo Alto, CA
Local or 100% Remote
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
About the role
Point is looking for a Processor to join our team. You'll collect, review, and verify documents to close Home Equity Investments (HEIs), assist homeowners with their queries, and ensure all conditions are met for a smooth closing process. You'll work closely with title companies, cure title issues, and protect Point's lien position by managing title reports, payoffs, and documentation before closing
Your responsibilities
Review title reports for accuracy, completeness, and eligibility.
Work with cross-functional teams (account managers, underwriters, and closers) to successfully bring an application to a close.
Review entity documents, trust documents, and divorce decrees to determine proper curative steps to ensure a clear title.
Use skillset and knowledge of curative clearance to obtain the documentation required to clear title report and secure Point's lien position.
Review and manage the processor pipeline within the set SLA.
Clearly communicate with homeowners, title agencies, docket partners, and outside agencies (cities, counties, government agencies, debt collection agencies, and third-party vendors).
Support pre-closing activities, including obtaining evidence of insurance, updated payoffs, checking fees input by underwriting, reviewing the entire body of documentation for anything missing or inaccurate, verifying ownership, and communicating closing steps to every homeowner.
Meet or exceed daily and monthly goals, including CTC volume, call targets, and title grade clearance expectations.
About you
2+ years of U.S. mortgage processing or title curative experience preferred with an understanding of various title issues and curative measures (e.g., tax liens, probate).
Experience with US mortgage modifications is a plus.
Knowledge of common credit underwriting standards; ability to evaluate income, assets, and title reports.
Familiarity with mortgage modifications and resolving title issues (e.g., tax liens, probate) is a plus.
Proficiency with Microsoft Office or Google Sheets, with strong computer proficiency in a paperless environment.
Excellent written and verbal communication skills with a focus on delivering excellent customer service.
Self-motivated and organized for remote work.
Highly organized, detail-oriented, and adaptable to evolving processes.
Excitement about joining a later-stage tech company, with interest in real estate and fintech.
Our benefits
Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay.
Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):
Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $61,000
Tier 3 | All other US metro areas | $54,000
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
Auto-ApplyHome Loan Specialist II
Loan processor job in Sacramento, CA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
Easy ApplyBilingual Loan Specialist
Loan processor job in Torrance, CA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
* Bilingual English/Spanish
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Average pay range: $23-$26/ hour
Pay range only applies to California residents.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
Key Word Tags
Sales, Retail, Loan Sales, Collections, Finance, Customer Service, Leadership, Business Development, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Member Loan Specialist I,II
Loan processor job in San Diego, CA
Job Description
This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services.
DIMENSIONS
Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards.
Sales Expectations: Meet/exceed established monthly/annual sales goals
Consumer loan annual funding goal: 120
Real estate loan annual funding goal: 36
New member annual goal: 120
Consumer loan protection products: 33% loan penetration
Additional referral requirements: auto buying services, investment products, and credit union promotional products and services
Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit
Member Support: Approximately 200,000 credit union members
Supervisory responsibilities
This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position.
NATURE & SCOPE
Member Loan Specialist I
Cross-selling credit union products and services: Recommends products or services that meet the member's needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations.
Advises members with new account and loan inquiries: Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions.
Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options.
Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct.
Knowledge of Credit Union products and services: Maintains up to date knowledge of credit union products and services.
Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently.
Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs.
Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner.
Serves as a backup to Member Service Representatives: Supports all levels of service in the call center phone queues, to include online banking and card-related calls.
Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products.
Performs other relevant and related duties as required.
Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition:
Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product.
Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process.
Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending.
Education, skills, & abilities
The Eight Superpowers
Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success.
Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
A high school diploma or equivalent is required.
Member Loan Specialist I: 2 years' experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service.
Member Loan Specialist II: 3 years' experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service.
Previous experience in a call-center preferred.
Excellent communication skills; sound judgment, and attention to detail.
Ability to work in a fast-paced call center environment.
Previous experience with Microsoft Windows applications is preferred.
Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures.
Major Accountabilities
Ensure sales and service goals are met.
Present a friendly, outgoing and positive demeanor.
Process new accounts and/or loans accurately and completely.
Complies with all other policies and procedures.
PHYSICAL REQUIREMENTS
Excellent ability to communicate, both verbally and in writing; ability to tolerate periods
of continuous sitting and/or standing.
ENVIRONMENTAL CONDITIONS
Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely.
Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
Member Loan Specialist
MLS I - $21.5468-$26.9336
MLS II - $23.9440-$29.9330