Loan Processor III
Loan processor job in Houston, TX
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. “Go to” subject matter expert/lead when Supervisor/Lead is not available.
Essential Functions
The processor is to become the contact for non-licensed activity once the loan is submitted to them.
Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation.
Identify potential issues and communicate to consumer and loan officer.
Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
Stay current with federal, state regulations, policies and industry trends.
Check ratios and verify accuracy of AUS findings and program applicability.
Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary.
Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
Update and verify accuracy of data input into system.
Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
Order generation of loan documents.
Coach and provide guidance to less experienced Processors as needed.
Use and modify templates to compose professional correspondence and emails.
Provide status updates to Loan Officers and/or borrowers.
Qualifications
High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans.
Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans.
Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
Expert knowledge in new construction documentation and condominium projects.
Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.).
Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks.
Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
Excellent customer service, interpersonal, verbal and written communication skills
Intermediate math skills.
Strong verbal and written communication skills.
Strong detail orientation and highly organized.
Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
Depending on experience, supervision is intermittent to infrequent
Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization
May provide guidance to less experienced team members to resolve/escalate issues of high complexity
Exercise sound judgment in executing core job responsibilities
Average monthly pipeline is 14 loans.
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Target Salary: $60,000 - $70,000
Consumer Loan Processor - Main Office
Loan processor job in Houston, TX
Houston, TX 77034
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution, the Loan Processor is responsible for efficiently processing loan applications from initial submission to final approval. This position plays a critical role in ensuring loan applications meet necessary requirements and qualified applicants acquire loans in a timely manner.
Essential Duties and Responsibilities
Review loan packages to ensure all necessary documents are included and complete
Provide updates on the status of loan applications and explain loan terms and conditions
Order 3rd party services and collect fees as assigned for each loan product
Prepare and process title documentation for automobile transactions
Prepare and submit consumer real estate initial disclosures and closing documents
Coordinate loan uploading/funding and final disbursement
Examine applications and closing packages to ensure compliance with state, federal and Credit Union regulations and policies
Organize and finalize applicant files before imaging and uploading into repository
Monitor and manage workflow to ensure timely closings
Work closely with underwriters, loan officers, and other team members to facilitate the loan approval process
Act as primary contact for loan documentation related questions for all Credit Union personnel
Stay up to date with ongoing regulations and changes in lending requirements
Identify and resolve issues that may arise during the loan processing phase and address discrepancies or concerns promptly to avoid delays
Assign and prioritize loan files to ensure efficient workflow and timely processing
Assist in special loan/lending related projects as they arise
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently
Stay alert to potential problems and propose changes to policies and programs
Back-up other coworkers as needed
Perform other duties as assigned or needed
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all federal, state, and local regulations
Required Knowledge
A high school education or GED
One to three years of similar or related experience
Understanding of different consumer loan types (e.g. personal loans, auto loans, home equity loans)
Awareness of Credit Union-specific policies and procedures
Understanding of end-to-end loan processing workflow, from application to closing.
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Strong organizational skills to manage multiple loan files and meet deadlines
Ability to prioritize tasks and work efficiently
Ability to troubleshoot issues that arise during the loan processing phase
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multitask and work well in a fast-paced environment
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Auto-ApplyMortgage Loan Processor
Loan processor job in Houston, TX
JOB TITLE: Loan Processor
SUMMARY: This position is responsible for obtaining necessary information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files.
DUTIES AND RESPONSIBILITIES:
Reviews loans in process daily and determines which loans must be processed immediately.
Performs document audit to approve or reject each loan package for funding.
Resolves any exceptions with customer prior to funding.
Administers the timely daily disbursement and receipt of funds.
Enters data from new loan applications and other documents into computer system.
Orders credit reports, appraisals, flood certifications, and title work.
Refers loans that do not meet basic standards to staff underwriter.
Provides follow-up on a consistent basis with originators, borrowers, and agents to complete processing.
Analyzes loan files and submits completed loans for approval.
Responds to inquiries from originators, agents, and borrowers regarding status of loans in process.
Completes loan sheets and conversion logs.
Ensures regulatory compliance.
Creates and maintains loan files.
Processes approval and denial letters.
Maintains status of all files in process and updates as needed.
Keeps abreast of all FHA, VA, and conventional guidelines and changes that may affect loan status.
Completes all required paperwork and forms in a timely and accurate manner; prepares all required reports.
QUALIFICATIONS:
High school diploma or general education degree (GED)
1-2 years of related experience.
Computer skills required: Microsoft Office Suite and Encompass preferred.
COMPETENCIES:
Adaptability - Adapts to changes in the work environment; manages competing demands.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; meets commitments.
Ethics - Treats people with respect; keeps commitments.
Interpersonal Skills - Focuses on solving conflict, maintains confidentiality.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations.
Written Communication - Writes clearly and informatively.
Disclaimer:
This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.
Auto-ApplySr. Loan Processor
Loan processor job in Houston, TX
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary:
The Sr. Loan Processor will be responsible for processing auto loan contract packages to ensure each file is accurate and complete prior to funding by performing the following duties. Assists loan processing and funding managers with pipeline management, training of loan processors, handling complex loan files, responding to escalated calls, and may perform quality file reviews as needed.
Essential Duties and Responsibilities:
Reviews and ensures submitted contracts and loan packages are complete, accurate and reflect proper approval authorities.
Closely inspects loan package documentation for suspicious or fraudulent documentation.
Verifies calculations on the contracts prior to funding and prepares completed files for funding.
Performs financial calculations such as income, payoffs, rebates and cancellation quotes, verification of employment, vehicle registration, driver s license, residence, and insurance coverage.
Conducts customer interview to validate information contained in the loan documents.
Serves as a liaison between Dealer, Loan Officers and Dealer Relationship Managers and assists in resolving funding issues.
Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
Perform other ad-hoc tasks and duties as assigned.
Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Minimum 2 years experience in auto finance industry as a Loan Processor, or a similar position.
Education:
High school diploma and or/GED.
Skills Required:
In-depth knowledge of loan processing procedures, regulations, and guidelines.
Strong analytical and mathematical skills.
Excellent communication and customer service skills.
Ability to work efficiently in a fast-paced environment.
Proficient in using lease software and Microsoft Office Suite.
Overtime required required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Houston, TX; Phoenix, AZ.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.
Mortgage Loan Processor
Loan processor job in Houston, TX
General
The Mortgage Loan Processor (MLP) is responsible for processing all real estate applications originated by the Mortgage Loan Officers in accordance with internal credit union policies, procedures, and guidelines. Applications include conventional purchase money, refinance, cash-out refinance, home equity and home improvement loans. Most loans are retained in the credit union's portfolio, but others are sold on the secondary market. This is an extensive member service-oriented position with primary responsibilities for the accurate processing, validating information and documentation, and timely closing a mortgage loan file. MLP's must have the ability to maintain effective communication with the member to ensure coordination and exchange of information for accomplishing the closing of the member's real estate loan. This position will also include some crossover into closing, funding, post-closing, and administrative job duties.
Duties & Responsibilities
Have thorough knowledge of first and second mortgage real estate lending practices, including federal regulatory requirements, state regulations and agency requirements.
Have a thorough understanding of conventional and special mortgage loan programs and knowledge of the necessary documentation for processing and obtaining underwriting approval.
Review Desktop Underwriter verification messages/approval conditions. Verify the accuracy and integrity of all loan data entered into the system including but not limited to names, addresses, government monitoring information, loan information (i.e. loan amount, interest, terms, lock-in expiration dates, etc.)
Communicate with members to provide them with an overview of the process and inform the member of information and documentation necessary to process the loan.
Conduct follow-up on outstanding documentation to ensure receipt to keep file on track for a timely closing.
Order from closing document attorney and/or preparing loan closing documents to prepare for loan closings.
Disclose Closing Disclosures within TRID guidelines, validating information, reconcile loan fees and charges with title companies, attorney's offices, appraisers, surveyors, etc., and accurately perform funding transactions to disburse funds to Borrowers and/or title companies.
Maintain quality within the department by following operational policies and procedures, reporting needed changes, and compliance with Federal regulations.
Manage relationships with vendors including title companies, mortgage insurance companies, document attorney, and appraisal management companies.
The MLP is expected to be flexible with respect to duties, scheduling, and periodically completing duties that may be outside their normal job description.
Job Requirements
Must register with the National Mortgage Licensing System
High school graduate with 5 years experience in mortgage lending with at least 2 years as a Mortgage Loan Processor
Strong verbal and written communication skills
Strong organizational and planning skills
Provide friendly, prompt, professional and accurate service and support to all members and associates
Maintain a dependable record of attendance and timeliness. Ability to work evenings and weekends if needed.
Knowledge of software and hardware necessary to conduct business in a credit union environment, including, but not limited to: multiple line telephones, fax machine, voicemail, Outlook based electronic mail and calendars, E-Fax, Windows, Microsoft Office (Word, Excel, and PowerPoint)
Knowledge and familiarity with Calyx loan origination system strongly preferred
Bilingual in Spanish is a plus.
Physical/Mental Requirements Of The Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, kneel, crouch, and talk and hear.
Ability to move and/or lift 10 pounds.
The vision requirements include close vision and ability to adjust focus.
The mental demands include detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.
Auto-ApplyMortgage Loan Processor
Loan processor job in Webster, TX
ProLending Mortgage, LLC. provides Home Loans for Houston and the surrounding areas of Texas. We're committed and dedicated to making your loan process as easy and simple as possible. If you have any questions or you would like to talk to us about your loan or you're pre-qualification, please contact us today. We're here to help and serve you!
Job Description
ProLending Mortgage is currently looking for a reliable Loan Processor to perform appraisals of individual loans in Texas. You will undertake an intermediary role between potential clients and our financial institution. The goal is to help qualified applicants obtain loans in a timely manner and protect our organization's credibility. Loan processor duties and responsibilities will include analysis, appraisal and evaluation of loan applicants, as well as writing and finalizing contracts. Our ultimate goal is to create lasting relationships with each of our clients so that we may continue providing excellent service for many years to come. Unlike many of the larger nationwide mortgage companies that are out there, all your information will be kept secure and private.
Responsibilities
• Perform initial appraisal of potential borrowers by thoroughly examining their applications
• Assess the credit standings of applicants through background research
• Interview applicants to evaluate their eligibility for loan or mortgage
• Conclude on all applicable financial and non-financial criteria and develop loan repayment plans
• Follow up with clients to clarify important points
• Give the “green light” to eligible candidates and report decisions with sound arguments
• Finalize loan contracts and keep clients informed in rules and obligations
• Remain up to speed regarding lending and other financial services
• Identify customer needs, explore all options and suggest different types of loans
• Cultivate trustworthy referral networks, suggest alternate channels and cross-sell products and services
• Forge trust relationships and enhance customer dedication
• Work within established regulations and adhere to law requirements at all times
Qualifications
Requirements
• Proven working experience in a loan processor role, at least 2 years is preferred.
• Good knowledge of banking computer software and MS Office
• Comprehension of direct/indirect lending procedures
• In-depth understanding of relevant rules and regulations
• Balance between customer satisfaction orientation and a results driven approach
• A degree in finance, economics, or a related field is preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Consumer Loan Processor - Main Office
Loan processor job in Houston, TX
Primary Job Function
In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution, the Loan Processor is responsible for efficiently processing loan applications from initial submission to final approval. This position plays a critical role in ensuring loan applications meet necessary requirements and qualified applicants acquire loans in a timely manner.
Essential Duties and Responsibilities
Review loan packages to ensure all necessary documents are included and complete
Provide updates on the status of loan applications and explain loan terms and conditions
Order 3rd party services and collect fees as assigned for each loan product
Prepare and process title documentation for automobile transactions
Prepare and submit consumer real estate initial disclosures and closing documents
Coordinate loan uploading/funding and final disbursement
Examine applications and closing packages to ensure compliance with state, federal and Credit Union regulations and policies
Organize and finalize applicant files before imaging and uploading into repository
Monitor and manage workflow to ensure timely closings
Work closely with underwriters, loan officers, and other team members to facilitate the loan approval process
Act as primary contact for loan documentation related questions for all Credit Union personnel
Stay up to date with ongoing regulations and changes in lending requirements
Identify and resolve issues that may arise during the loan processing phase and address discrepancies or concerns promptly to avoid delays
Assign and prioritize loan files to ensure efficient workflow and timely processing
Assist in special loan/lending related projects as they arise
Other Duties and Responsibilities
Play an active part in helping credit union teams function smoothly and efficiently
Stay alert to potential problems and propose changes to policies and programs
Back-up other coworkers as needed
Perform other duties as assigned or needed
As an employee of a “Essential Business” (as defined by Texas's Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all federal, state, and local regulations
Required Knowledge
A high school education or GED
One to three years of similar or related experience
Understanding of different consumer loan types (e.g. personal loans, auto loans, home equity loans)
Awareness of Credit Union-specific policies and procedures
Understanding of end-to-end loan processing workflow, from application to closing.
Completion of required training courses
Proficient in MS Office and computer skills
Required Abilities
Strong organizational skills to manage multiple loan files and meet deadlines
Ability to prioritize tasks and work efficiently
Ability to troubleshoot issues that arise during the loan processing phase
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multitask and work well in a fast-paced environment
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is regularly required to walk, sit, reach with hands and arms, kneel, talk, hear, and climb stairs. The employee must occasionally lift and/or move 10-15 pounds. This position requires viewing of computer monitor for extended lengths of time and travel to and from all credit union offices.
Disclaimer
The above information on the description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Auto-ApplyMortgage Loan Processor I/II/III
Loan processor job in Houston, TX
The purpose of this position is processing residential mortgage loan applications to ensure a smooth mortgage process, and to ensure the accurate and timely processing of the most complicated of residential mortgage loan applications in order that they conform to all regulatory or secondary market requirements. This position may serve as an assistant to an experienced processor, until a level of proficiency is achieved before transitioning to individual assignments for processing and provide initial underwriting decisions within limited parameters and refer to higher authority when required. This position is also responsible for using their expertise to provide guidance and training for other processors.
Responsibilities
* Data entry of loan applications to bank's processing system and submission to automated underwriting system.
* Communicate with all parties on status of file.
* Work with originator and borrower to clear underwriting conditions.
* Interpret automated underwriting decisions working with system to obtain best possible outcome for borrower.
* Solve file issues and problems within bank guidelines.
* Assist experienced processors with routine duties, such as ordering flood certs, ordering appraisals, paying invoices, etc.
* Update information from bank statements, paystubs, and appraisal to bank's origination system.
* Order and collect documentation necessary to address automated underwriting findings.
* Ensure compliance with bank and government regulations
* Study the automated findings and UW conditions on files to learn the requirements for loan approvals.
* Obtain the knowledge needed to independently submit quality files to underwriting.
* Order and collect documentation necessary to address automated underwriting findings.
* Proactively anticipate problems and work to solve them.
* Train and mentor the Level I and II processors.
* Perform additional duties as assigned.
Qualifications
Mortgage Loan Processor I
* High School diploma
* Related education or processing/ real estate experience within a business, such as a bank, credit union, legal firm, insurance company, title company etc
* Knowledge of common computer operations
* Excellent organizational skills and attention to detail
* Good communication and listening skills
* Ability to be teachable and respond positively to coaching and training
* Ability to accurately input data with very little margin for error
* Ability to learn new processes quickly, retain information, and validate received information as applicable
* Ability to read, understand, apply knowledge, and ask for help
Mortgage Loan Processor II
* Two (2) to three (3) years of related experience
* Knowledge of mortgage investor guidelines
* Knowledge of appraisal process
* Thorough knowledge of automated underwriting
* Knowledge of compliance guidelines
* Excellent organizational, communication, and computer skills
* Time management and prioritization skills necessary to manage workload
* Ability to solve complex loan problems
* Ability to manage difficult situations between interested parties in the mortgage transaction
* Ability to understand, apply knowledge, and resolve issues that arise between automated underwriting rules and manual underwriting rules
Mortgage Loan Processor III
* Three (3) or more years of related experience with definitive evidence of ability to function at elevated capacity
* Knowledge and mastery of mortgage investor guidelines and appraisal review process
* Mastery of automated underwriting process
* Thorough knowledge of compliance guidelines
* Ability to train others effectively
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Auto-ApplyTeam Loan Originator NE
Loan processor job in Houston, TX
Job
Auto-ApplyReverse Mortgage Processor -In Office - Paramus, NJ or Houston, TX
Loan processor job in Houston, TX
At Longbridge, we love seniors and we're passionate about helping them unlock the power of one of their greatest assets-their home equity.
As a leading provider of home equity solutions for seniors, we're committed to helping older homeowners make the most of what they've worked hard to build, so they can live the retirement they imagined.
And we don't just do it well, we do it
really
well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we've earned a reputation for making it easy and stress-free to access home equity-with guidance every step of the way.
But it's not just our customers who love us-our team does, too! We've been named a Great Place to Work three years in a row because we believe that when people enjoy what they do and where they do it,
everyone
wins.
Why Longbridge?
At Longbridge, we don't just offer jobs, we offer careers that grow with you. Here's why you'll love being part of our team:
Grow With Us - We're big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within-because when you succeed, we all do.
A Culture That Clicks - We work hard, but we have fun doing it! Whether it's team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
Benefits That Have Your Back - We've got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.
If you're looking for a place where your work truly makes a difference, we'd love to have you on board. Apply today and let's do great things together!
Job Description
The Reverse Processor responsibilities include under general supervision verification of data integrity in our loan origination software. File gathering and submission to underwriting. Clear loan conditions for final approval to submit to closing.
Primary Job Duties:
Process applications for submission to underwriting
Work with loan officers, borrowers, underwriters, closers, AMC's and title companies
Scanning and uploading file documentation into LOS
Clear loan conditions with applicants and communicating with loan officers
Analyze Credit, income, tax returns and asset documents
Other duties and/or mortgage or company related tasks as assigned by management
Ensure confidentiality of client files
The employee shall work well under pressure, meet multiple and sometimes competing deadlines and shall, at all times, demonstrate professional behavior with colleagues and supervisors
Must be able to work independently and as part of a team
Qualifications
Required Experience:
1-2 years' experience in reverse mortgage processing required
Strong time management and prioritization skills and ability to meet deadlines
Must be able to read, analyze, and interpret procedures, manuals, policies, and regulations.
Above average oral and written communication skills.
Above average customer service, and analytical skills.
Intermediate working knowledge of PC applications (Word, Excel, MS Outlook)
Additional Information
Working in a growing and dynamic industry
Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
401(k) with company match
Paid time off
This is a non-exempt role
Target base salary range is 60K- 70K, which is based on various factors including skills and work experience.
In addition to base salary, this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance.
LBF is an EEO/AA/Vet/Disabled Employer
Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.
Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.
Lender Review Analyst
Loan processor job in Houston, TX
* Collaborates internally and externally with Associate Analysts, Consultants, Advisors, Lenders, Brokers and Legal Counsel to ensure all data is received for initial review. * Reviews insurance certificates and policies for any "red flag" issues and confirm all coverages, terms and conditions meet requirements for respective Lender.
* Drafts correspondence to Lender, borrower and broker outlining needed prior to closing to satisfy requirements.
* Authors detailed reports outlining findings, red flags/issues, recommendations and coverages for Lenders.
* Coordinates with outside insurance contact or broker to make necessary changes to insurance policies to effectively meet insurance programs.
* Audits property and casualty insurance certificates and closing documents for accuracy and completeness.
* Manages renewal transactions, certificate reviews, and Lender relationships.
* Attends and occasionally leads departmental meetings.
* Prepares invoices for Lenders based on fee agreements and follow up for payments.
* Makes a positive contribution to customer satisfaction and constantly strive to improve service.
* Other duties or tasks as assigned.
Loan Specialist
Loan processor job in Conroe, TX
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
#RGNL
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplySr. Loan Processor
Loan processor job in Houston, TX
Job Description
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary:
The Sr. Loan Processor will be responsible for processing auto loan contract packages to ensure each file is accurate and complete prior to funding by performing the following duties. Assists loan processing and funding managers with pipeline management, training of loan processors, handling complex loan files, responding to escalated calls, and may perform quality file reviews as needed.
Essential Duties and Responsibilities:
Reviews and ensures submitted contracts and loan packages are complete, accurate and reflect proper approval authorities.
Closely inspects loan package documentation for suspicious or fraudulent documentation.
Verifies calculations on the contracts prior to funding and prepares completed files for funding.
Performs financial calculations such as income, payoffs, rebates and cancellation quotes, verification of employment, vehicle registration, driver's license, residence, and insurance coverage.
Conducts customer interview to validate information contained in the loan documents.
Serves as a liaison between Dealer, Loan Officers and Dealer Relationship Managers and assists in resolving funding issues.
Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
Perform other ad-hoc tasks and duties as assigned.
Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Minimum 2 years' experience in auto finance industry as a Loan Processor, or a similar position.
Education:
High school diploma and or/GED.
Skills Required:
In-depth knowledge of loan processing procedures, regulations, and guidelines.
Strong analytical and mathematical skills.
Excellent communication and customer service skills.
Ability to work efficiently in a fast-paced environment.
Proficient in using lease software and Microsoft Office Suite.
Overtime required - required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Houston, TX; Phoenix, AZ.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.
Mortgage Loan Processor
Loan processor job in Houston, TX
General
The Mortgage Loan Processor (MLP) is responsible for processing all real estate applications originated by the Mortgage Loan Officers in accordance with internal credit union policies, procedures, and guidelines. Applications include conventional purchase money, refinance, cash-out refinance, home equity and home improvement loans. Most loans are retained in the credit union's portfolio, but others are sold on the secondary market. This is an extensive member service-oriented position with primary responsibilities for the accurate processing, validating information and documentation, and timely closing a mortgage loan file. MLP's must have the ability to maintain effective communication with the member to ensure coordination and exchange of information for accomplishing the closing of the member's real estate loan. This position will also include some crossover into closing, funding, post-closing, and administrative job duties.
Duties & Responsibilities
Have thorough knowledge of first and second mortgage real estate lending practices, including federal regulatory requirements, state regulations and agency requirements.
Have a thorough understanding of conventional and special mortgage loan programs and knowledge of the necessary documentation for processing and obtaining underwriting approval.
Review Desktop Underwriter verification messages/approval conditions. Verify the accuracy and integrity of all loan data entered into the system including but not limited to names, addresses, government monitoring information, loan information (i.e. loan amount, interest, terms, lock-in expiration dates, etc.)
Communicate with members to provide them with an overview of the process and inform the member of information and documentation necessary to process the loan.
Conduct follow-up on outstanding documentation to ensure receipt to keep file on track for a timely closing.
Order from closing document attorney and/or preparing loan closing documents to prepare for loan closings.
Disclose Closing Disclosures within TRID guidelines, validating information, reconcile loan fees and charges with title companies, attorney's offices, appraisers, surveyors, etc., and accurately perform funding transactions to disburse funds to Borrowers and/or title companies.
Maintain quality within the department by following operational policies and procedures, reporting needed changes, and compliance with Federal regulations.
Manage relationships with vendors including title companies, mortgage insurance companies, document attorney, and appraisal management companies.
The MLP is expected to be flexible with respect to duties, scheduling, and periodically completing duties that may be outside their normal job description.
Job Requirements
Must register with the National Mortgage Licensing System
High school graduate with 5 years experience in mortgage lending with at least 2 years as a Mortgage Loan Processor
Strong verbal and written communication skills
Strong organizational and planning skills
Provide friendly, prompt, professional and accurate service and support to all members and associates
Maintain a dependable record of attendance and timeliness. Ability to work evenings and weekends if needed.
Knowledge of software and hardware necessary to conduct business in a credit union environment, including, but not limited to: multiple line telephones, fax machine, voicemail, Outlook based electronic mail and calendars, E-Fax, Windows, Microsoft Office (Word, Excel, and PowerPoint)
Knowledge and familiarity with Calyx loan origination system strongly preferred
Bilingual in Spanish is a plus.
Physical/Mental Requirements Of The Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, kneel, crouch, and talk and hear.
Ability to move and/or lift 10 pounds.
The vision requirements include close vision and ability to adjust focus.
The mental demands include detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.
Auto-ApplyMortgage Loan Processor
Loan processor job in Webster, TX
ProLending Mortgage, LLC. provides Home Loans for Houston and the surrounding areas of Texas. We're committed and dedicated to making your loan process as easy and simple as possible. If you have any questions or you would like to talk to us about your loan or you're pre-qualification, please contact us today. We're here to help and serve you!
Job Description
ProLending Mortgage is currently looking for a reliable Loan Processor to perform appraisals of individual loans in Texas. You will undertake an intermediary role between potential clients and our financial institution. The goal is to help qualified applicants obtain loans in a timely manner and protect our organization's credibility. Loan processor duties and responsibilities will include analysis, appraisal and evaluation of loan applicants, as well as writing and finalizing contracts. Our ultimate goal is to create lasting relationships with each of our clients so that we may continue providing excellent service for many years to come. Unlike many of the larger nationwide mortgage companies that are out there, all your information will be kept secure and private.
Responsibilities
• Perform initial appraisal of potential borrowers by thoroughly examining their applications
• Assess the credit standings of applicants through background research
• Interview applicants to evaluate their eligibility for loan or mortgage
• Conclude on all applicable financial and non-financial criteria and develop loan repayment plans
• Follow up with clients to clarify important points
• Give the “green light” to eligible candidates and report decisions with sound arguments
• Finalize loan contracts and keep clients informed in rules and obligations
• Remain up to speed regarding lending and other financial services
• Identify customer needs, explore all options and suggest different types of loans
• Cultivate trustworthy referral networks, suggest alternate channels and cross-sell products and services
• Forge trust relationships and enhance customer dedication
• Work within established regulations and adhere to law requirements at all times
Qualifications
Requirements
• Proven working experience in a loan processor role, at least 2 years is preferred.
• Good knowledge of banking computer software and MS Office
• Comprehension of direct/indirect lending procedures
• In-depth understanding of relevant rules and regulations
• Balance between customer satisfaction orientation and a results driven approach
• A degree in finance, economics, or a related field is preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Associate Loan Originator, NE
Loan processor job in Houston, TX
Under the direction of the Lead/Primary Loan Originator, performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers and markets and promotes PrimeLending products and services to the team's client base of realtors, builders, bank officers and potential and past clients. May serve as a partner to the Lead/Primary Loan Originator. Acts as a liaison between the Lead/Primary and/or other team members, in-process customers and branch operations staff.
High school diploma or equivalent and appropriate licenses as required by state.
Valid driver's license and current automobile liability insurance.
A minimum of 6 months loan originator experience required.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
*In accordance with the US Department of Labor Regulations Part 541-Exemptions under the Fair Labor Standards Act (FLSA) Section 13 (a)(1) employees who meet certain tests will qualify for Exempt Status.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Markets and promotes PrimeLending's financial products;
Associate Originators will not be subject to the minimum personal production standards for Loan Originators in order to qualify for a team relationship.
Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required if partnering with lead/primary loan originator.
Handles loan volume as directed by team lead/primary loan originator in a timely and efficient manner, while obtaining working knowledge of Company products as well as private and Government insured mortgage guidelines.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Schedules appointments with potential customers for the team.
Interacts and interfaces with all parties involved in each individual loan transaction from application to closing.
Obtains all necessary support documents including the appropriate fees and collects additional documents and promptly communicating loan status to all interested parties. Obtains remaining or uncollected loan documentation after closing.
Negotiates terms and conditions of loans with customers.
Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
Meets customer service standards as outlined by management.
Other functions as needed.
Auto-ApplyReverse Mortgage Processor -In Office - Paramus, NJ or Houston, TX
Loan processor job in Houston, TX
At Longbridge, we love seniors and we're passionate about helping them unlock the power of one of their greatest assets-their home equity.
As a leading provider of home equity solutions for seniors, we're committed to helping older homeowners make the most of what they've worked hard to build, so they can live the retirement they imagined.
And we don't just do it well, we do it
really
well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we've earned a reputation for making it easy and stress-free to access home equity-with guidance every step of the way.
But it's not just our customers who love us-our team does, too! We've been named a Great Place to Work three years in a row because we believe that when people enjoy what they do and where they do it,
everyone
wins.
Why Longbridge?
At Longbridge, we don't just offer jobs, we offer careers that grow with you. Here's why you'll love being part of our team:
Grow With Us - We're big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within-because when you succeed, we all do.
A Culture That Clicks - We work hard, but we have fun doing it! Whether it's team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
Benefits That Have Your Back - We've got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.
If you're looking for a place where your work truly makes a difference, we'd love to have you on board. Apply today and let's do great things together!
Job Description
The Reverse Processor responsibilities include under general supervision verification of data integrity in our loan origination software. File gathering and submission to underwriting. Clear loan conditions for final approval to submit to closing.
Primary Job Duties:
Process applications for submission to underwriting
Work with loan officers, borrowers, underwriters, closers, AMC's and title companies
Scanning and uploading file documentation into LOS
Clear loan conditions with applicants and communicating with loan officers
Analyze Credit, income, tax returns and asset documents
Other duties and/or mortgage or company related tasks as assigned by management
Ensure confidentiality of client files
The employee shall work well under pressure, meet multiple and sometimes competing deadlines and shall, at all times, demonstrate professional behavior with colleagues and supervisors
Must be able to work independently and as part of a team
Qualifications
Required Experience:
1-2 years' experience in reverse mortgage processing required
Strong time management and prioritization skills and ability to meet deadlines
Must be able to read, analyze, and interpret procedures, manuals, policies, and regulations.
Above average oral and written communication skills.
Above average customer service, and analytical skills.
Intermediate working knowledge of PC applications (Word, Excel, MS Outlook)
Additional Information
Working in a growing and dynamic industry
Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
401(k) with company match
Paid time off
This is a non-exempt role
Target base salary range is 60K- 70K, which is based on various factors including skills and work experience.
In addition to base salary, this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance.
LBF is an EEO/AA/Vet/Disabled Employer
Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.
Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.
Mortgage Closer
Loan processor job in Houston, TX
JOB TITLE: Mortgage Loan Closer
is responsible for closing loans and disbursing loan funds.
DUTIES AND RESPONSIBILITIES:
Reviews approved mortgage loan approvals to determine conditions that must be met prior to closing have been satisfied and reviewed by underwriting.
Ensures that all loans meet guidelines for quality and regulatory compliance and investor closing standards are met.
Maintains communication with customers, departments, closing agents, realtors, and builders to promote positive business relations and relate loan status.
Establishes and maintains a thorough knowledge of all products and investor requirements to ensure quality closing packages.
Reviews files prior to closing to verify that abstracts and/or title opinions are clear; forwards copies to all parties involved; reviews all surveys, termite inspections, final inspections, and verifies accuracy of closing conditions.
Closes the loan; inputs information into computer, prepares additional documentation, balances account for closing, prepares package for closing agent and/or customer, and ensures timely recording of all documents and disbursement of all funds.
Prepares and explains closing requirements to closing agent and/or customer.
Protects bank collateral by reviewing and analyzing title work to verify that all liens are clear.
Reviews and verifies executed closing packages to ensure all documents are signed appropriately and all fees are included with the package.
Maintains knowledge of all mortgage and compliance policies and procedures.
QUALIFICATIONS:
Bachelor's Degree from four-year college or university preferred. Will consider a combination of education and experience.
A minimum of 2 years closer/funder or related experience.
Computer skills required: Microsoft Office Suite and Encompass preferred.
COMPETENCIES:
Adaptability - Adapts to changes in the work environment; manages competing demands.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; meets commitments.
Ethics - Treats people with respect; keeps commitments.
Interpersonal Skills - Focuses on solving conflict, maintains confidentiality.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations.
Written Communication - Writes clearly and informatively.
Disclaimer:
This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.
Auto-ApplyLoan Originator NE - Clear Lake
Loan processor job in Houston, TX
Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.
High school diploma or equivalent and appropriate licenses as required by state.
Valid driver's license and current automobile liability insurance.
A minimum of 12 months loan originator experience required.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Evaluates PrimeLending's and other loan products and services and determines which financial products best meet the customer's needs and financial circumstances.
Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required.
Markets and promotes PrimeLending's financial products;
Originators are expected to meet the Company's minimum production standards in funded units/volume on an ongoing basis each month, by taking complete and accurate loan applications, using PrimeLending's product set.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Advises the customer regarding the advantages and disadvantages of different loan products.
Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information.
Oversees the loan process by monitoring loan status and ensures conformity with terms.
Communicates loan status to all interested parties, and obtains loan documentation after closing.
Presents terms and conditions of loans with customers.
Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loan processor(s).
Other duties as assigned.
Auto-ApplyConsumer Loan Servicing Specialist
Loan processor job in Houston, TX
General Job Description:
The Consumer Loan Servicing Specialist is responsible for performing routine and repetitive quality control on consumer loans by applying the basic funding, lending, and compliance principles. In addition, this role supports all consumer loan servicing functions to include loan account maintenance, lien releases, vehicle title processing and member service. This team will process all types of consumer loan support requests within established guidelines, policies and procedures; respond to all inquiries from internal team members and external members timely, accurately, courteously and professionally; as well as research and resolve any consumer loan servicing issues.
Duties & Responsibilities:
Review loan applications and notes for required documentation, stipulations, and verifies terms are within policy and guidelines
Communicates and follows up with necessary corrections to the originator at loan creation
Coordinate error resolution or collection of missing information with Member Advocates
Perform quality control on loan and release and distribute funds accordingly
Responsible for verifying completeness of files with all necessary documents and signatures
Ensure the loan file is complete and meets all regulatory requirements
Complete tracking information for performance and identify training opportunities for staff
May clear identified loan exceptions
Prepare draft letters, process payments, prepare ticklers and follow up with dealerships
Support the titling department, member, employee, and dealer related questions, follow up, and follow through.
Supports Member Advocates and vendors with loan related or title questions
Assist with client (dealership/financial institution/member) questions and/or research
Collaborate with team members to ensure department efficiencies
Process credit disputes in e-Oscar and participate in webinars to make sure MCCU is up to date on all regulations regarding credit disputes and how they are resolved
Re-issue lost cashier's checks when needed
Process Debt protection, Gap claims and letter of guarantee requests
Generate daily reporting for outstanding dealer payments, pending titles and rejected loans
Make recommendations for improvements to workflow or customer service issues
Attend internal and external trainings as recommended or required for this job role
Miscellaneous duties or tasks to support consumer loan services, other duties as assigned
Responsible for adherence to all policy, procedures and State or Federal regulatory requirements
Foster and maintain positive relationships with both co-workers and members by actively embracing and demonstrating MCCU's culture, known as IMPACT.
Skills/Abilities:
Strong organizational skills, attention to detail, and ability to multi- task
One to three years of lending experience in a financial institution is preferred
Ability to use sound problem solving skills and good judgment to independently resolve complaints and errors
Ability to lead others in completing routine tasks
Physical/Mental Requirements of The Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
Ability to move and/or lift 20 pounds.
The vision requirements include close vision and ability to adjust focus.
The mental demands include detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.
Auto-Apply