Consumer Loan Processor I
Loan processor job in Atlanta, GA
Job Description
Seeking past experience processing Consumer Loans (Auto Loans, Lines of Credit, Personal Loans) in a fast-paced, high-volume setting. Support Loan Officers and Loan Underwriters in gathering the required documents for Consumer Loans. Are you well organized, possess excellent customer service skills, and have past experience doing similar work in Loan Processing or Loan Servicing? Then APPLY today!
Title: Consumer Loan Processor I
Grade 6H - Min-point: $17.40 per hour / Mid-point: $21.75 per hour
Position Status - Full Time non-exempt (Hourly)
Reports To: Reports to Consumer Loans Manager
The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector.
We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.
Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”
The Consumer Loan Processor I serves as the liaison between the member, underwriter, and lending representative to ensure an efficient, accurate, and compliant process for the documentation and funding of loans for members of the Credit Union.
Essential Duties and Responsibilities: Other duties may be assigned.
Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
I promise to demonstrate integrity in all my interactions.
I promise to always treat you with dignity and respect.
I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
I promise to safeguard the security and confidential nature of your financial information.
I promise to greet you with a smile and thank you for your business when your transaction is completed.
I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
Receives, completes, and processes all applications approved by underwriting.
Assumes responsibility for the efficient, effective, and accurate processing of lending documentation for loan closing, loan funding and other lending related member services.
Ensures the accuracy and completeness and forwarding of all forms and documentation for third parties, including accuracy in all documentation needed to properly record liens or collateralization, auto-titles, verify insurance, fund, and book the loan.
Maintains appropriate follow up on pending applications to ensure the processes is moving forward as expediently as possible.
Obtains member signatures on all appropriate documents.
Collaborates and provides documentation with internal stakeholders for the establishment of member shares.
Completes request of varying degrees of complexity; some routine in nature and others requiring the completion of research.
May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns about their loan applications or pending loan transaction.
Maintains up-to-date knowledge of all consumer lending produces and services.
Assumes accountability for personal understanding and adherence to all APCU lending policies and procedures.
Follows all processes and practices that have been put in place to mitigate fraudulent activity and unnecessary risks.
Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can't be resolved by yourself.
Detail oriented; able to multi-task.
Effectively uses written and oral communication skills in daily correspondence.
Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position.
Other duties as assigned.
Supervisory Responsibilities: No direct reports. May manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED Education and/or Experience:
Requires a level of knowledge normally gained with a high school diploma or equivalent
1-year relative consumer loan experience
Prior customer service work experience
10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software
PREFFERED Education and/or Experience:
Prior cash handling work experience
1-year specific member facing work experience or call center specific work experience within a Credit Union
Prior experience completing transactions in Symitar, and Meridian Link, Lexus Nexus, etc.
Physical Job Requirements:
Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds.
APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.
Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
Loan Processor III
Loan processor job in Marietta, GA
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. “Go to” subject matter expert/lead when Supervisor/Lead is not available.
Essential Functions
The processor is to become the contact for non-licensed activity once the loan is submitted to them.
Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation.
Identify potential issues and communicate to consumer and loan officer.
Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
Stay current with federal, state regulations, policies and industry trends.
Check ratios and verify accuracy of AUS findings and program applicability.
Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary.
Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
Update and verify accuracy of data input into system.
Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
Order generation of loan documents.
Coach and provide guidance to less experienced Processors as needed.
Use and modify templates to compose professional correspondence and emails.
Provide status updates to Loan Officers and/or borrowers.
Qualifications
High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans.
Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans.
Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
Expert knowledge in new construction documentation and condominium projects.
Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.).
Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks.
Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
Excellent customer service, interpersonal, verbal and written communication skills
Intermediate math skills.
Strong verbal and written communication skills.
Strong detail orientation and highly organized.
Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
Depending on experience, supervision is intermittent to infrequent
Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization
May provide guidance to less experienced team members to resolve/escalate issues of high complexity
Exercise sound judgment in executing core job responsibilities
Average monthly pipeline is 14 loans.
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation. Target Salary Range: $55,000/yr
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Mortgage Loan Processor (on-site) - Full-Time - Griffin, Georgia
Loan processor job in Griffin, GA
United Bank Who We Are: United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 118-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.
View Our Annual Magazine - OUR STORY .
What We Offer:
* Career opportunities and growth.
* Competitive benefit package. Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
* Flexibility
* Unique Culture
Job Title - Mortgage Loan Processor - Onsite
Job Summary:
Assist mortgage loan officers by reviewing application data entered in the loan origination system. Update the loan origination system with verification documents received. Communicate with all parties involved on each individual loan that is originated. Monitor loan status from receipt of application to final credit decision and closing.
General Description/Duties:
Duties include but are not limited to the following:
* Review and complete data entry functions required to register mortgage loan applications, and input mortgage data in the loan origination system.
* Follow established procedures and guidelines to set up new loan application files.
* Complete a variety of functions required to produce application exhibits necessary to prove and reconcile data for accuracy and completeness. Generate appropriate documentation in established timeframes.
* Ensure that disclosures and documents are prepared and sent according to established Federal regulations and guidelines.
* Order property appraisal, title work, flood determination, required payoff statements, and copy of hazard policy.
* Interface with customer and all parties involved on each individual loan that is originated from application to closing, including but not limited to: obtaining all necessary supporting documents; overseeing the loan process by monitoring loan status and ensuring conformity with terms; assisting in collecting additional documents and promptly communicating loan status to all interest parties.
* Remain current on changes within the legal, regulatory, economic, and technology that may impact mortgage lending.
* Maintain a professional image and standards consistent with company policies and procedures.
* Position will be required to comply with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
* Performs other work-related duties as assigned.
Requirements:
* High school diploma or equivalent.
* Previous loan processing experience preferred, not required.
* Proficient computer skills working with spreadsheets, word processing, utilizing the internet/intranet and active engagement using new technology.
* Effective written and verbal communication skills.
* Proven analytical and problem-solving skills.
* Detail oriented, strong organizational skills and the ability to multitask and meet deadlines.
* Ability to work with limited supervision.
* Must be self-motivated with a strong work ethic, have a positive approach to work, and be a team player.
* Able to work flexible hours as needed to accommodate business cycle fluctuations.
* Must be customer service focused with a desire to deliver Signature Service to internal and external customers.
Mortgage Loan Processor
Loan processor job in Acworth, GA
Job Description
We're looking for a Mortgage Loan Processor with experience in the lender model to join our top-producing team. If you are passionate about helping others and excel at closing loan applications quickly, we have a spot for you!
Your primary responsibility will be to oversee the loan process from origination to close.
This role requires strong attention to detail and superb customer service skills. You'll be meticulously collecting information, responding to customer questions, and making any necessary last-minute changes to ensure mortgage applications are processed well before the deadline.
Our ideal applicant is a self-starter with excellent multitasking skills who can work diligently without much supervision.
If you're interested in growing your career in the mortgage industry on a well-established lending team, reach out to us today!
Compensation:
$50,000 per year salary
Responsibilities:
Serve as a liaison between loan officers applicants, real estate agents, and mortgage lending underwriters to help further loan approval
Make sure closing dates and company deadlines are met by following up on loan documentation in a timely manner
Obtain all necessary property and loan documentation for every file, including evidence of insurance, verification of employment, payoffs, credit supplements, tax transcripts, condo questionnaires, title work, and subordination requests and to make sure the loan process goes smoothly
Keep thorough documentation of the loan process in the system, from the origination of the loan to close
Communicate with the borrower throughout the loan process
Serving as the key liaison between applicants, real estate agents, loan officers, and underwriters
Managing a loan pipeline with speed, compliance, and precision
Obtaining and verifying all required property and borrower documentation - including insurance, payoffs, employment, tax transcripts, title, condo questionnaires, and more
Keeping all loan documentation updated in the system for full transparency
Handling all borrower communication from contract through closing
Proactively resolving issues and anticipating potential roadblocks
Helping move loans across the finish line with a focus on service and excellence
Qualifications:
At least 2 years mortgage processing experience, preferably 5+ years
Superb communication, interpersonal, and customer service skills
Familiar with working in a lender's environment and using Encompass LOS software
Experience as a Loan Partner, Loan Officer, Processor, LOA,and/or Underwriter
Can correctly analyze and interpret income, and asset documents, credit reports, and the variety of ways to structure a loan
Minimum 2 years of mortgage processing experience (5+ preferred)
Familiarity with the lender model
Deep knowledge of loan structure, credit reports, income/assets, and underwriting guidelines
Experience in roles such as Loan Processor, Loan Officer Assistant, Loan Partner, or Underwriter
Ability to work independently and collaboratively to meet tight deadlines
Exceptional time management, organization, and customer service skills
Detail-oriented with a calm, professional demeanor even under pressure
About Company
Our mission is to serve with honesty, integrity, and competence, and we live that every day. What sets us apart is our deep mortgage expertise and streamlined operations. We don't just close loans, we build lasting relationships by solving problems, simplifying the process, and delivering an exceptional client experience.
With decades of combined experience and direct access to decision-makers, you'll be empowered to do what you do best: close loans, serve clients, and grow your career.
Loan Originator NE-Warner Robbins
Loan processor job in Marietta, GA
Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers.
High school diploma or equivalent and appropriate licenses as required by state.
Valid driver's license and current automobile liability insurance.
A minimum of 12 months loan originator experience required.
Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts.
Continue to expand knowledge of issues influencing the industry and the organization.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Evaluates PrimeLending's and other loan products and services and determines which financial products best meet the customer's needs and financial circumstances.
Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required.
Markets and promotes PrimeLending's financial products;
Originators are expected to meet the Company's minimum production standards in funded units/volume on an ongoing basis each month, by taking complete and accurate loan applications, using PrimeLending's product set.
Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the customer's income, assets, investments or debts.
Advises the customer regarding the advantages and disadvantages of different loan products.
Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information.
Oversees the loan process by monitoring loan status and ensures conformity with terms.
Communicates loan status to all interested parties, and obtains loan documentation after closing.
Presents terms and conditions of loans with customers.
Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loan processor(s).
Other duties as assigned.
Auto-ApplySr Loan Servicing Specialist
Loan processor job in Atlanta, GA
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Senior Loan Servicing Specialist is responsible for advanced knowledge of the loan operation functions, including Commercial, Construction, Consumer Loans, and Lines of Credit. This includes, but is not limited to, analyzing and researching the general ledger for outages, process incoming payments received via electronically or via check, review loans on core system for accurate payment setup, process payment advances in a timely manner, research returned payments, payment and payoff processing, various reports, and servicing of specialty lending products such as Participations, Syndications, and SWAP loans. This position reviews new, refinanced, and modified loans on the Core System, processes loan maintenance requests, along with the review and processing of various reports. This position also assists with special initiatives, new loan conversions, and supports other areas within Loan Servicing and management. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Performs complex loan servicing tasks on loans including, but not limited to, exception item processing, payment and payoff processing, loan advances, and reversals.
* Process and assist teammates with Salesforce cases, incoming email requests and incoming payments within defined SLAs and timeframes.
* Maintains compliance with internal controls, operational procedures, and risk management policies.
* Assist with reviews and updates of departmental procedures and assist management with process improvements.
* Completes and close out daily, weekly and month end tasks in a timely manner.
* Provides training to team members on new and current procedures.
* Performs QA reviews and/or audits on duties assigned to Loan Servicing Specialists.
* Performs advanced, specialized Technician functions including researching discrepancies, complex account research, and handling exceptions.
* Reviews and maintains various departmental reports.
* Monitors the customer experience by assessing customer feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence.
* Plan, develop, and organize procedures and process maps.
* Cross-train in areas within Loan Servicing to provide support during changes in volume.
* Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements.
* Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
Required Knowledge, Skills and Competencies:
* Intermediate PC and Microsoft Office proficiency.
* Able to effectively and persuasively express self, using language and grammar in a professional manner.
* Able to plan, organize and prioritize tasks.
* Strong written and verbal communication skills.
* Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.
* Able to analyze and record detailed information, and produce both accurate and high quality work products.
* Able to research, analyze, identify viable options, draw sound conclusions, and present findings.
* Able to manage and organize a high volume of documents and work load.
* Able to perform accurate calculations and transactions.
Industry and Work Experience:
* 3-5 years of experience in a related role working loan products, structures and/or documentation preferred.
Academic:
* Bachelor's degree in Business or related field or equivalent education and related training or experience required.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Home Loan Specialist II
Loan processor job in Atlanta, GA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
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Easy ApplyLoan Specialist
Loan processor job in Kennesaw, GA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Mortgage Loan Funding Specialist (Mortgage Warehouse Division)
Loan processor job in Atlanta, GA
Title: Mortgage Loan Funding Specialist
Department: GBC Funding
Reports To: Funding Operations Manager
FLSA Status: Non-Exempt
Hours: 8:00AM- 5:00PM or 8:30AM - 5:30PM
Summary:
Responsible for verifying wiring instructions for each warehouse funding request, maintaining the WLS database, and reviewing and processing incoming Purchase Requests for warehouse loan fundings. This role ensures compliance, accuracy, and timely execution of funding operations.
Responsibilities:
Ensure accuracy and thoroughness of each mortgage warehouse funding request
Verify wiring instructions for each warehouse funding request
Process approval requests from lenders in a timely manner
Review and process incoming Purchase Requests for warehouse loan fundings
Complete 30-40 funding reviews per day (volume-dependent)
Review requests for additional funds and respond with Fed Reference Number
Ensure next-day submissions are completed before end of day
Collaborate with lenders to resolve issues related to funding requests
Requirements
At least 2 years of mortgage warehouse funding experience is preferred. Equivalent residential mortgage industry is required.
Strong attention to detail especially around verification of documentation.
Process-oriented with the ability to handle a high-volume of tasks with accuracy.
Ability to work in a fast-paced environment while meeting deadlines.
Has a can-do attitude and takes initiative to learn and master key processes.
A team player willing to assist others and contribute to the success of the group.
AAP/EEO Statement: Equal Opportunity/Affirmative Action Employer Veterans/Disabled.
Loan Specialist
Loan processor job in Kennesaw, GA
Whether it's helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Ambitious, meticulous, and persuasive are just a few ways to describe our Sales team, and we're in the market to recruit a new dynamic deal-maker. If you want purpose in your work, successes to celebrate, and a supportive internal network, show us your skills by applying now. More than just a job, LendingPoint is an exciting career choice where you'll bring your conversion experience to a diverse team focused on taking the company to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of “Atlanta's Best Places to Work 2021.”
What's In It For You?
Base Salary + Uncapped Commission Potential
Excellent Benefits Package That Includes: Medical/Dental/Vision, Paid Holidays and more!
COMPANY MAJORITY OF EMPLOYEE COVERAGE for most medical plans!
Team Oriented Fast-Paced Fun Environment
Dedicated and experienced Management Team
Pre-Qualified Leads with High Approval/Conversion Ratios
On-going sales training and investment in our employees
Average earnings salary + commission $80-$100k+
What You'll Do Day to Day:
Source sales opportunities through inbound leads and outbound calls with potential customers.
Manage high volume of inbound and outbound calls in a timely manner.
Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs.
Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers' needs.
Clarify information, research every issue and provide solutions and/or alternatives.
Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest.
Research and understand our product lines so you can confidently upsell our customers to compatible products.
Seize opportunities to upsell products when they arise.
Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale.
Build sustainable relationships and engage customers by taking the extra mile.
Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.
Maintain clear records of all conversations in designated database.
Maintain confidentiality of all customer PII and Company records.
Attend assigned trainings to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Background & Experience:
High school diploma or equivalent required
1-2 years' experience in a customer support or sales role, preferred
Ability to perform basic calculations and mathematical figures
Proven track record of over-achieving quota/goals
Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills
Detail oriented, ability to multi-task, set priorities and manage time effectively
Proficient in MS Office Suite
Familiar with CRM systems and practices
Auto-ApplyConsumer Loan Specialist - Bilingual Spanish
Loan processor job in Gainesville, GA
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist - Bilingual, Spanish, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Bilingual, Spanish: Must be fluent in English and Spanish
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 250 John W. Morrow Jr. Pkwy, Ste 103, Gainesville, GA 30501
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25 - $21.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyBuilder Loan Consultant
Loan processor job in Atlanta, GA
The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder.
Responsibilities:
* Engage in managing the loan pipeline with all team members to meet company efficiency standards
* Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property
* Collect all required documentation from borrowers and converts to paperless documents
* Prepare and submit loan submission sheet to set up
* Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees
* Negotiate and confirm rates, fees, and lock terms with customer
* Lock loans in the system with agreed upon terms and manage locked pipeline through the funding
* Communicate regularly with borrowers to meet desired expectations
* Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing
* Maintain minimum productivity goals
Requirements:
* NMLS loan originator license required
* 1-3 years of Loan Origination experience required
* Experience originating purchase loans required
* Builder experience strongly preferred
* High school diploma or general education degree (GED) required
Why work for #teamloan Depot:
* Aggressive compensation package based on experience and skill set.
* Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
* Work with other passionate, purposeful, and customer-centric people.
* Extensive internal growth and professional development opportunities including tuition reimbursement.
* Comprehensive benefits package including Medical/Dental/Vision.
* Wellness program to support both mental and physical health.
* Generous paid time off for both exempt and non-exempt positions.
About loan Depot:
loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyCommercial Loan Closing Specialist
Loan processor job in Suwanee, GA
The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending.
Key Responsibilities / Essential Functions
* Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions.
* Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details.
* Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan.
* Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy.
* Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations.
* Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence.
* Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking.
* Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
* High school diploma or equivalent
Required:
* 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required.
* Knowledge of basic legal concepts including real estate transactions.
* Knowledge of commercial loan products and services.
* Well-developed written and verbal business communication.
* Proficient administrative and organizational skills.
* Self-motivated with attention to detail.
* Ability to prioritize duties and work independently.
* Ability to meet designated deadlines while remaining flexible to changing assignments.
* Proficient in Microsoft Office products.
Preferred:
* College degree in business or related field.
* Experience with LaserPro.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
* This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
* Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
* Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
* The employee will frequently communicate and must be able to exchange accurate information with others.
* The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
Consumer Loan Specialist - Bilingual Spanish
Loan processor job in Gainesville, GA
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist - Bilingual, Spanish, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Bilingual, Spanish: Must be fluent in English and Spanish
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 250 John W. Morrow Jr. Pkwy, Ste 103, Gainesville, GA 30501
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25 - $21.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyConsumer Loan Processor I
Loan processor job in Hapeville, GA
Seeking past experience processing Consumer Loans (Auto Loans, Lines of Credit, Personal Loans) in a fast-paced, high-volume setting. Support Loan Officers and Loan Underwriters in gathering the required documents for Consumer Loans. Are you well organized, possess excellent customer service skills, and have past experience doing similar work in Loan Processing or Loan Servicing? Then APPLY today!
Title: Consumer Loan Processor I
Grade 6H - Min-point: $17.40 per hour / Mid-point: $21.75 per hour
Position Status - Full Time non-exempt (Hourly)
Reports To: Reports to Consumer Loans Manager
The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector.
We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.
Purpose : The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”
The Consumer Loan Processor I serves as the liaison between the member, underwriter, and lending representative to ensure an efficient, accurate, and compliant process for the documentation and funding of loans for members of the Credit Union.
Essential Duties and Responsibilities: Other duties may be assigned.
Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
I promise to demonstrate integrity in all my interactions.
I promise to always treat you with dignity and respect.
I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
I promise to safeguard the security and confidential nature of your financial information.
I promise to greet you with a smile and thank you for your business when your transaction is completed.
I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
Receives, completes, and processes all applications approved by underwriting.
Assumes responsibility for the efficient, effective, and accurate processing of lending documentation for loan closing, loan funding and other lending related member services.
Ensures the accuracy and completeness and forwarding of all forms and documentation for third parties, including accuracy in all documentation needed to properly record liens or collateralization, auto-titles, verify insurance, fund, and book the loan.
Maintains appropriate follow up on pending applications to ensure the processes is moving forward as expediently as possible.
Obtains member signatures on all appropriate documents.
Collaborates and provides documentation with internal stakeholders for the establishment of member shares.
Completes request of varying degrees of complexity; some routine in nature and others requiring the completion of research.
May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns about their loan applications or pending loan transaction.
Maintains up-to-date knowledge of all consumer lending produces and services.
Assumes accountability for personal understanding and adherence to all APCU lending policies and procedures.
Follows all processes and practices that have been put in place to mitigate fraudulent activity and unnecessary risks.
Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can't be resolved by yourself.
Detail oriented; able to multi-task.
Effectively uses written and oral communication skills in daily correspondence.
Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position.
Other duties as assigned.
Supervisory Responsibilities: No direct reports. May manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners.
Qualification Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED Education and/or Experience:
Requires a level of knowledge normally gained with a high school diploma or equivalent
1-year relative consumer loan experience
Prior customer service work experience
10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software
PREFFERED Education and/or Experience:
Prior cash handling work experience
1-year specific member facing work experience or call center specific work experience within a Credit Union
Prior experience completing transactions in Symitar, and Meridian Link, Lexus Nexus, etc.
Physical Job Requirements:
Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds.
APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.
Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
Auto-ApplyMortgage Loan Processor (on-site) - Full-Time - Griffin, Georgia
Loan processor job in Griffin, GA
United Bank
Who We Are:
United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 118-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.
View Our Annual Magazine - OUR STORY .
What We Offer:
Career opportunities and growth .
Competitive benefit package . Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
Flexibility
Unique Culture
Job Title - Mortgage Loan Processor - Onsite
Job Summary:
Assist mortgage loan officers by reviewing application data entered in the loan origination system. Update the loan origination system with verification documents received. Communicate with all parties involved on each individual loan that is originated. Monitor loan status from receipt of application to final credit decision and closing.
General Description/Duties:
Duties include but are not limited to the following:
Review and complete data entry functions required to register mortgage loan applications, and input mortgage data in the loan origination system.
Follow established procedures and guidelines to set up new loan application files.
Complete a variety of functions required to produce application exhibits necessary to prove and reconcile data for accuracy and completeness. Generate appropriate documentation in established timeframes.
Ensure that disclosures and documents are prepared and sent according to established Federal regulations and guidelines.
Order property appraisal, title work, flood determination, required payoff statements, and copy of hazard policy.
Interface with customer and all parties involved on each individual loan that is originated from application to closing, including but not limited to: obtaining all necessary supporting documents; overseeing the loan process by monitoring loan status and ensuring conformity with terms; assisting in collecting additional documents and promptly communicating loan status to all interest parties.
Remain current on changes within the legal, regulatory, economic, and technology that may impact mortgage lending.
Maintain a professional image and standards consistent with company policies and procedures.
Position will be required to comply with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
Performs other work-related duties as assigned.
Requirements:
High school diploma or equivalent.
Previous loan processing experience preferred, not required.
Proficient computer skills working with spreadsheets, word processing, utilizing the internet/intranet and active engagement using new technology.
Effective written and verbal communication skills.
Proven analytical and problem-solving skills.
Detail oriented, strong organizational skills and the ability to multitask and meet deadlines.
Ability to work with limited supervision.
Must be self-motivated with a strong work ethic, have a positive approach to work, and be a team player.
Able to work flexible hours as needed to accommodate business cycle fluctuations.
Must be customer service focused with a desire to deliver Signature Service to internal and external customers.
Auto-ApplyLoan Servicing Specialist
Loan processor job in Atlanta, GA
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Loan Servicing Specialist is responsible for but is not limited to, accurately processing incoming loan payments received via ACH, wires or by check, review new, renewed, and modified loans on core system for accurate payment setup, process payment advances in a timely manner, research returned payments, payment and payoff processing, and processing various reject reports. This position also includes reviewing new, refinanced, and modified loans onto Core System, processing loan maintenance requests, exception item processing, process payoff requests, and review and maintain various reports. This position assists with cross-training, special initiatives, and supports other areas within Loan Servicing, as well as provides superior customer service to internal and external customers. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Performs loan servicing tasks on loans including, but not limited to, exception item processing, payment and payoff processing, loan advances, processing, payoff requests, account maintenance, insurance and escrow assistance, and servicing of specialty lending products
* Correctly and efficiently enter loan payment information.
* Handle customer data and information according to department procedures.
* Balance Loan In Process and research rejected loan transactions
* Process and respond to Salesforce cases, incoming email requests, and incoming payments within defined SLAs and timeframes.
* Maintains compliance with internal controls, operational procedures, and risk management policies.
* Performs functions including researching discrepancies, complex account research and handling exceptions.
* Processes various departmental reports.
* Performs interest calculations and provides loan payoffs upon request.
* Works with other departments regarding loan inquiries.
* Record detailed information and produce accurate, high quality work products.
* Perform accurate calculations and transactions using problem solving techniques.
* Cross-train in areas within Loan Servicing to provide support during changes in volume.
* Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements.
* Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
Required Knowledge, Skills and Competencies:
* Intermediate PC and Microsoft Office proficiency.
* Able to effectively and persuasively express self, using language and grammar in a professional manner.
* Able to plan, organize and prioritize tasks.
* Strong written and verbal communication skills.
* Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.
* Able to analyze and record detailed information and produce accurate, high quality work products.
* Able to research, analyze, identify viable options, draw sound conclusions, and present findings.
* Able to manage and organize a high volume of documents and work load.
* Able to perform accurate calculations and transactions.
Industry and Work Experience:
* 1-3 years of experience in a related role working loan products, structures and/or documentation preferred.
Academic:
* Bachelor's degree in Business or related field or equivalent education and related training or experience required.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Home Loan Specialist I
Loan processor job in Atlanta, GA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
Easy ApplyLoan Specialist
Loan processor job in Lawrenceville, GA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Consumer Loan Specialist
Loan processor job in Lawrenceville, GA
If you're seeking more than just a job, join Heights and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 316 S. Grayson Highway, Suite 6, Lawrenceville, GA 30046
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.00 - $21.50
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
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