Clayton Bank, founded in 1899 at Henderson, is one of the highest ranked banks in the nation based on ROA, Charge-offs, Efficiency, NIM, and Loan Growth. With assets of $1.3 Billion, the holding company, Clayton Bancorp, is based in Knoxville and owns Clayton Bank and Trust operates numerous banking centers across Tennessee. The holding company is owned by Jim Clayton, and the staff, utilizing an ESOP structure - making every team member an owner. The banks are consistently recognized for outstanding client satisfaction, strong capital position, superior compliance metrics, and top rated financial performance. Visit: ******************* for more information.
Job Description
The LoanProcessor is responsible for:
Completes transactions between bank, sellers and borrowers, by performing the following duties
Assembles, prepares and processes loan packages for consumer and commercial loans following bank policies and procedures
Verifies accuracy and completeness of all loan files obtaining proper signatures, dates and other relevant data
Ensures accuracy and current on RESPA and TRID disclosures
Ensures proper communication with various departments to help handle customers and processing/closing loans
Ability to book loans (consumer, real estate and commercial) onto computer system using loan software
Qualifications
Candidates should possess the following qualifications:
College degree or relevant experience required
Knowledge of lending guidelines and regulations, including ATR, TRID, HMDA, ECOA, etc.
Good understanding of financial institution products and services
Ability to read and comprehend training materials, bank communications and related loan manuals
Ability to learn and follow bank policies regarding the lending process
Additional Information
Competitive Pay
Benefits
ESOP
$30k-42k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Loan Specialist
Regional Finance 4.1
Loan processor job in Tennessee
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$22k-47k yearly est. Auto-Apply 60d+ ago
Consumer Loan Processor
Cornerstone Financial Credit Union 3.3
Loan processor job in Nashville, TN
Job Description
ARE WE THE COMPANY FOR YOU?
Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Branch Loan Consultant to join our growing team! This position is located at our Nashville location.
ABOUT CORNERSTONE FINANCIAL CREDIT UNION:
Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service.
IS THIS POSITION FOR YOU?
We are looking for someone who is engaging and energetic to provide exceptional service to the members at Cornerstone Financial Credit Union. As a Branch Loan Consultant, you will provide quality service to our members by assisting them with loan applications, including interviewing, processing, and disbursing of funds. This position also assists with processing transactions accurately in accordance with established policies and procedures and educates about our products and services. This position is the "frontline" of the credit union and is a key role in achieving our member satisfaction.
DUTIES AND RESPONSIBILITIES:
Stays informed and knowledgeable of all credit union rates, fees, products, and promotions to assist the members with financial needs. Actively cross-sells products and services.
Provides information to members concerning different types of consumer loans, credit cards, terms, interest rates, and documentation needed for the loan.
Completes teller transactions and works teller line as needed daily.
Conduct financial planning discussions to uncover needs and make adequate recommendations by offering appropriate products, services, and guidance to achieve their personal financial goals.
Educates members on technology and digital solutions offered by Cornerstone FCU.
Actively refer members to Mortgages, Investments, and other solutions offered by Cornerstone FCU.
Processes loan applications in person, by phone, by mail, and through online channels. Evaluates applications for all required information, informing the applicant of any additional documentation needed. Audits and scans loan documents.
Cross-sells and promotes CFCU financial services including payment protection, gap, and warranty options.
Completes all required Department of Motor Vehicle and Secretary of State documents, including securing/filing liens and titles.
Monitors loan queue and stays in communication with Centralized Lending for loans in progress.
Processes member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires each day during assigned time slot or as needed.
Proofs, examines and verifies documents for endorsements and negotiability to ensure safe practices are followed. Detects and resolves discrepancies.
Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union.
Opens and closes accounts, creates debit cards, and orders checks. Completes various forms associated with account ownership and member authorizations.
Stays informed and knowledgeable about IRA and Business Accounts and assists members with opening these types of accounts.
Balances daily transactions and verifies cash and check totals. Investigates and resolve out-of-balance conditions. Purchases and sells funds to the vault as needed to keep cash drawer at required levels.
Understands and adheres to all applicable banking regulations and CFCU policies and procedures.
Responds to member questions and direct them to other staff as needed.
Attends required training and department meetings as directed by the Branch Manager and Training Manager.
Keeps work area clean, secure, and well-maintained.
Ensures all required documents are imaged.
Ensures confidentially of all sensitive information including members' data.
Abides by all security and robbery procedures.
Assists with training other staff members as assigned.
Performs other duties as requested.
JOB SPECIFICATIONS:
Education
High school diploma or equivalent is required. Some college or specialized financial services training is preferred.
Experience
One year in the financial service industry and/or lending experience. A minimum of one year of customer service and/or sales experience with cash handling is required. Lending experience is desired.
Physical, mental and visual requirements
The duties of this job are varied and are primarily designed to accommodate members. To efficiently meet the service needs of members, the job often requires the ability to alternate between standing, sitting and walking. Many of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Manual dexterity is also needed to quickly and accurately handle cash and essential documents. Excellent verbal and audio communication skills are needed to serve the members. The volume and nature of the duties of this job require the physical and mental stamina to withstand occasional periods of high stress.
Personal qualifications
This is a highly visible, public contact position. A "people-oriented" personality, with a professional, caring, friendly, and sincere attitude is required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates.
Job Posted by ApplicantPro
$28k-37k yearly est. 21d ago
Sr. Mortgage Loan Processor and Closer
Ten Credit Union
Loan processor job in Nashville, TN
Job Description
Sr. Mortgage LoanProcessor and Closer
Job Type: Full-Time (On-Site)
Schedule: Monday - Friday, 8:00 AM - 5:00PM
Compensation: $24.00/hourly
Join our dynamic Lending Team in Nashville, TN:
We are seeking a detail-oriented Sr. Mortgage LoanProcessor and Closer to join our Mortgage Lending team. In this role, you will prepare mortgage packets for underwriting and closing, maintain legal files, and ensure compliance with all lending regulations. This position requires strong organizational skills and the ability to work under time constraints while maintaining accuracy.
TENCU is a mission-driven organization focused on providing exceptional service to our employees, members, families and communities. We believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously. We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
What You'll Do: With a dedication to a member centric approach
Order appraisal reports, credit reports, and other required documentation to ensure compliance.
Complete final evaluation and analysis of mortgage files for submission to the Mortgage Manager.
Prepare accurate legal closing documents and forward them to the title company with funds for disbursement.
Review loan commitments for outstanding conditions and clear them as necessary.
Assist with collection of monthly payments and maintenance of escrow accounts.
Prepare documentation for mortgage insurance as needed.
Provide annual escrow account analysis and release funds upon loan payoff.
Notify borrowers of ARM index, interest rate, and payment changes.
Prepare required reports for management.
Who You Are
Customer-Focused Team Player: Works effectively in a team with a positive, customer-first attitude.
Organized and Efficient: Ability to work independently and make sound decisions
Effective Communicator: Possesses strong verbal and written communication skills.
Proficient with Technology: Proficiency in mortgage processing software and related computer applications.
Proactive Problem-Solver: Possesses strong problem-solving skills and is results-oriented.
Benefits: What We Offer
We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
Education and Experience
High school diploma or equivalent required.
Minimum of two (2) years of related experience.
Current NMLS license or registration required.
Physical Requirements
Ability to sit and use a computer for extended periods.
Ability to lift up to 25 pounds.
Join a credit union that is dedicated to its people and its purpose.
To be hired for this position the candidate must pass a drug screen and background check
TENCU is an Equal Opportunity Employer.
*This job opportunity is only open to local candidates in Tennessee*
No recruiters please
Job Posted by ApplicantPro
$24 hourly 8d ago
Bilingual Loan Specialist
Vanderbilt Mortgage 4.2
Loan processor job in Maryville, TN
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Bilingual Loan Originator (LO)
JOB STATUS: Full Time / Salary
DEPARTMENT: Credit
REPORTS TO: Credit Manager
TRAVEL REQUIRED: As Needed
WORK SCHEDULE: Hybrid - 4 days in-office, 1 day remote after training
PAY: The expected base pay range for this position is from $50,000 plus additional bonus opportunity resulting in an expected total annual compensation of $83,000 to $90,000. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
JOB SUMMARY:
The Loan Originator guides customers through the loan process from start to finish, as well as deciding if the loan is approved. This role reports to the Loan Originations Supervisor and guides clients through the application process, provides information about available loan products, verifies eligibility for loans, and helps clients understand their options. The Loan Originator position evaluates loan applications, verifies applicant information, and ensures compliance with lending regulations and internal policies. This role creates and fosters relationships to build trust and rapport while providing an excellent customer experience.
JOB FUNCTIONS:
1. Application Evaluation, Processing, and Underwriting
Facilitates the lending process by assisting new and returning clients with loan applications, obtaining personal and financial information, describing types of loans, ensuring all documentation is complete and accurate, and coordinating with various stakeholders to expedite loan approvals.
Helps determine appropriate loan products for individual home buyers; obtains leads through Retail Home Centers.
Presents or communicates credit terms for the purpose of negotiating prospective credit approvals required as part of the loan process.
Ensures timely and efficient processing of credit applications and communication to individual Home Centers.
Evaluates applicant financial information, including income, assets, liabilities, and credit history, to determine loan eligibility and risk level.
Decisions mortgage loan applications based on borrower qualifications, creditworthiness, and adherence to lending guidelines and communicate decision with applicant; approves loans up to $175k for home only or $275k for land and home.
Ensures compliance with lending regulations, internal policies, regulatory standards, and industry best practices throughout the loan origination process.
Maintains organized records of loan applications, correspondence, and related documentation.
Identifies and mitigates potential risks associated with loan applications, such as fraud, misrepresentation, or inadequate collateral.
2. Communication, Collaboration & Relationship Management
Communicates effectively with clients, loan officers, underwriters, and other stakeholders to coordinate loan processing and resolve any issues or discrepancies.
Identifies opportunities for process improvement and efficiency enhancement in loan processing and customer service delivery.
Communicates underwriting decisions and requirements effectively with loan officers, processors, and other stakeholders. Provide explanations and guidance to resolve any issues or discrepancies.
Employs negotiation techniques and conflict resolution strategies to navigate challenging situations and achieve mutually beneficial outcomes for all parties involved.
Builds and maintains positive relationships by exhibiting consistent reliability, transparency and integrity with clients, referral partners, and other stakeholders to foster repeat business, referrals, generate leads, and cultivate new business opportunities.
Addresses issues and resolves conflicts in a timely and diplomatic manner, maintaining positive relationships and promoting client satisfaction any time issues arise during the loan application process.
3. Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS:
Education: Bachelor's degree or equivalent experience required.
Experience: 0 experience with bachelor's degree or 4 years related experience with high school diploma or equivalent.
Licensing: Nationwide Multistate Licensing Systems (NMLS) licensing for assigned states required.
Must be fluent in both English and Spanish.
Have taken or ability to complete required 20 hours education for licensing and continuing education requirements.
Must meet all federal and state requirements (e.g., background checks and passing the licensing exam) to obtain a Mortgage Loan Originator (MLO) license within 90 days of employment.
Basic computer skills with ability to type at least 25 wpm.
Ability to communicate effectively and efficiently via phone, email, and person to person.
Exhibit adaptability and flexibility in adjusting communication styles and approaches to accommodate diverse personalities, preferences, and cultural nuances.
Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.
Ability to manage multiple and/or conflicting responsibilities.
Great attention to detail and organizational skills.
Ability to work in a team environment.
Knowledge of AS/400, Word, and Excel a plus.
PHYSICAL DEMANDS:
Must be able to remain in a stationary position 75% of the time.
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
Will be communicating 90% of the time over the phone.
Must be able to exchange accurate information at all times.
Must be able to identify and assess account status and determine appropriate process.
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Privacy Policy
Business Unit -
Vanderbilt Mortgage
$83k-90k yearly Auto-Apply 21d ago
Lead Loan Processor
Leaders Credit Union 3.7
Loan processor job in Jackson, TN
Thank you for taking the time to review our Lead LoanProcessor position. At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union.
Who is Leaders Credit Union? We are a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.
What are our core values? As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members' needs. These values are:
Member Focused
Team Oriented
Community Minded
Forward Thinker
Trusted Partner
Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work for three years in a row. So, what makes Leaders such a great place to work?
Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to ensure that our benefit packages are competitive.
Work with a mission! Our mission statement isn't just something written on a billboard, we truly look to “power your passion and make lives better.” That mission is lived out by member-facing personnel as well as our back-office employees.
Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed.
Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible.
What does a day as a Lead LoanProcessor look like?
As a Lead LoanProcessor, you would be responsible for leading the team of LoanProcessors in assisting Sales Center Loan Representatives and Branch personnel in the preparation and distribution of loan applications and documents.
Prepares loan documents for disbursement/filing for all lenders. Ensures documents are in compliance with credit union policies and legal requirements. This includes verifying all information and correcting any discrepancies.
Oversees the daily operations of the Loan Operations team, distributing workloads, balancing priorities, and ensuring that turnaround times remain consistent with expected service-levels.
Actively participates in process-improvement efforts that enhance the overall lending experience.
Reviewing decisioned loan applications to ensure the application and all required documents are complete and accurate prior to funding as well as communicating any findings with the appropriate parties.
Other duties as assigned.
What is the schedule? This position has a unique schedule in order to meet the needs of our membership. The hours will be Monday through Friday from 8:00am to 5:00pm.
Does your skillset and experience line up? For this role, we are looking for someone who:
Has 2 to 5 years of similar or related experience.
A bachelor's degree in business, accounting, economics, or any similar or related field preferred
Proficiency in Microsoft Suite of Products (Excel, Outlook, Word, etc.)
Must maintain a professional, courteous, and friendly atmosphere for members and co-workers
Must have very strong communication skills both written and verbal
Must maintain a working knowledge of the credit union's loan standards and governmental regulations.
What is next? If you think this role is the perfect fit for you, please apply, and upload your resume online. Once you have applied you will receive an email from our system saying your application has been received. Keep an eye on your email over the next few weeks as this is our main form of communication. If the next step for you is an interview, we will reach out via email. If this position isn't the right fit at this time, we will keep your resume on file in case anything else comes available that you might be a great fit for.
Thank you for choosing Leaders!
$33k-38k yearly est. Auto-Apply 14d ago
MH Loan Processor
Firstbank 4.6
Loan processor job in Knoxville, TN
FirstBank is seeking qualified applicants to fill our LoanProcessor Position which represents the bank in our Specialty Lending Division. This position is directly responsible for the daily processing of all new loans. Daily responsibilities include:
Assembling, preparing, and processing loan packages for consumer loans following bank policies and procedures.
This position verifies accuracy and completeness of all loan files obtaining proper signatures, dates, and all other relevant data.
The qualified candidate would ensure the timely and accurate packaging of all loans originated.
Responsibilities include:
Gathering information, inputting proper loan information into system for processing, ordering title commitment and appraisals, and preparing all TRID disclosures.
Responsible for ensuring that all loan documentation falls within the established company, state, and federal lending guidelines.
Individual may also be assigned special projects/task as may be deemed necessary.
This position is also responsible for updating and maintaining reports.
Qualifications:
The successful candidate should have strong organizational, multi-tasking and problem solving skills.
This position requires the individual to be very detail oriented and precise.
This position is all about accuracy, and attention to detail.
Maintains positive working relationship between peers, managers, as well as clients and other internal partners.
Acts as a liaison between client, loan underwriter, closers, and manufactured home dealers, so candidate should possess proper phone etiquette and handle different personalities well.
Skills Required:
Strong Microsoft Computer Skills- Microsoft Word, Excel, PowerPoint, OutlookEducation: At a minimum, a high school diploma, College degree in accounting or finance preferred, but not required. Multi-Tasking - Ability to handle multiple task and frequent interruptions and to handle stressful situations with calmness and courtesy.Knowledge- Prior knowledge of lending guidelines and regulations, including TRID, HMDA, is a plus. Good understanding of financial institution products and services. Excellent Written Communication - Able to write concise clear letters, reports, and emails.Relationship building - Able to establish and maintain a good rapport and cooperative relationship with clients and co-workers.Detail Oriented - Able to pay meticulous attention to all aspects of a situation or task.Reliability - Must be dependable and trustworthy.Accuracy- Typing skills are a must. Work is correct and error free and within company and regulation polices and guidelines.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$30k-37k yearly est. Auto-Apply 4d ago
Mortgage Processor
Evolve Careers
Loan processor job in Memphis, TN
Responsible for providing professional support to loan officers by preparing and documenting mortgage loan files for submission to underwriting. Daily interactions with customers, loan officers and staff involved in underwriting and closing conducted with the utmost level of customer service.
Main Job Tasks and Responsibilities:
Verifies that all loan application documentation has been received.
Send requests to third party sources to independently verify personal and financial information of the borrower.
Verifies that the loan set up sheet has been completed, the escrow in system is set up correctly, and assists in the credit and appraisal ordering process.
Updates application information accurately into the system.
Documents all communication with applicants and internal personnel on any issues, concerns, or discrepancies in a conversation log.
Returns phone calls and inquiries from loan officer, applicant, builders, or agents, concerning status of application.
Follows up on requests that were sent to the third parties for personal and financial verifications.
Verifies income ratios, loan values, reserves, and credit history meet loan requirements.
Reviews returned verification information for discrepancies and updates system.
Completes loan submission sheets and pre-underwrites files for any additional items that may be required to complete the loan closing process.
Electronically organizes all documentation as determined by corporate office in the correct order to send a file to be underwritten.
Submits loans to underwriting for approval or denial.
Reviews and obtains any documentation that the underwriter is requesting on the Underwriting Decision Form.
Reviews final numbers, closing costs, payoffs, fees and other items as necessary. Schedules the loan closing with loan officer, clients, attorney, agents, closing department, and any other person that is involved in the loan closing.
Minimum Monthly Standards for files processed is 15 closed files per month.
Perform other related duties as assigned.
Education and Experience:
2 years minimum experience in Loan Processing.
Encompass knowledge is preferred.
Key Competencies
Excellent verbal and written communication skills.
Superior time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
Strong interpersonal skills to build and maintain professional relationships with clients, customers and co-workers.
Excellent computer skills.
$36k-48k yearly est. 39d ago
Mortgage Processor 2
Lending Hand Mortgage 4.4
Loan processor job in Madisonville, TN
Job DescriptionSalary: $16-$18+Bonus
Processor 2 plays a vital role in the mortgage loan process by managing file setup, ordering essential documents, and ensuring timely follow-up. This position requires exceptional attention to detail, proactive communication, and effective collaboration with borrowers, real estate agents, third-party vendors, and internal team members. Processor 2 is responsible for maintaining accurate, up-to-date information across all system platforms and consistently meeting daily service-level expectations.
Key Responsibilities
File Setup & Initial Task Execution
Receive and set up new loan files.
Files received by 4:00 PM must be set up the same business day.
Immediately upon setup, initiate:
Appraisal order
Title order
Homeowners insurance request
Written Verification of Employment (WVOE), as needed
Completion of CD screen for investors
FHA Case Number request (if applicable)
Follow up to ensure timely return of all ordered items.
$32k-39k yearly est. 18d ago
Sr. Mortgage Loan Processor and Closer
The Tennessee Credit Union 3.5
Loan processor job in Nashville, TN
Job Type: Full-Time (On-Site) Schedule: Monday - Friday, 8:00 AM - 5:00PM Compensation: $24.00/hourly Join our dynamic Lending Team in Nashville, TN: We are seeking a detail-oriented Sr. Mortgage LoanProcessor and Closer to join our Mortgage Lending team. In this role, you will prepare mortgage packets for underwriting and closing, maintain legal files, and ensure compliance with all lending regulations. This position requires strong organizational skills and the ability to work under time constraints while maintaining accuracy.
TENCU is a mission-driven organization focused on providing exceptional service to our employees, members, families and communities. We believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously. We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
What You'll Do: With a dedication to a member centric approach
* Order appraisal reports, credit reports, and other required documentation to ensure compliance.
* Complete final evaluation and analysis of mortgage files for submission to the Mortgage Manager.
* Prepare accurate legal closing documents and forward them to the title company with funds for disbursement.
* Review loan commitments for outstanding conditions and clear them as necessary.
* Assist with collection of monthly payments and maintenance of escrow accounts.
* Prepare documentation for mortgage insurance as needed.
* Provide annual escrow account analysis and release funds upon loan payoff.
* Notify borrowers of ARM index, interest rate, and payment changes.
* Prepare required reports for management.
Who You Are
* Customer-Focused Team Player: Works effectively in a team with a positive, customer-first attitude.
* Organized and Efficient: Ability to work independently and make sound decisions
* Effective Communicator: Possesses strong verbal and written communication skills.
* Proficient with Technology: Proficiency in mortgage processing software and related computer applications.
* Proactive Problem-Solver: Possesses strong problem-solving skills and is results-oriented.
Benefits: What We Offer
We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
Education and Experience
* High school diploma or equivalent required.
* Minimum of two (2) years of related experience.
* Current NMLS license or registration required.
Physical Requirements
* Ability to sit and use a computer for extended periods.
* Ability to lift up to 25 pounds.
Join a credit union that is dedicated to its people and its purpose.
To be hired for this position the candidate must pass a drug screen and background check
TENCU is an Equal Opportunity Employer.
* This job opportunity is only open to local candidates in Tennessee*
No recruiters please
$24 hourly 37d ago
Bilingual Loan Refinance Specialist
Pennymac 4.7
Loan processor job in Franklin, TN
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Bilingual Loan Refinance Specialist will function as a clerical liaison between the loan officer, clients, escrow companies and operational fulfillment support during the process of a home loan refinance.
This role will effectively manage the administrative tasks involved in the full submission and condition gathering requirements of a refinance.
The RLS will not discuss loan terms, interest rates, fees, closing costs or any other functions which require loan originator licensing.
The Loan Refinance Specialist will: Assist in fulfilling the crucial milestone dates associated with the real estate transaction, such as deadlines for loan approval condition and inspection contingency removals Ensure proper communication based on each defined stage of the buying process (planner, shopper, closer) while meeting deadlines and administering phone calls or email reminders to the real estate agent Gather all necessary documentation for the loan approval and closing Monitor and assess the progress of the refinance so that important deadlines are met and contingencies are released Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bilingual /Spanish 1+ years of relevant work experience in an administrative, customer service, or related role Demonstrated ability to provide value-added customer service in a fast-paced environment, crucial for maintaining positive client relationships Excellent written and verbal communication skills, enabling clear and professional interaction with clients and stakeholders, essential for communication coordination Proficiently utilized Microsoft Office Suite and/or Google Workspace to manage customer communications, organize data, and streamline support workflows Ability to effectively manage deadlines, prioritize tasks, and maintain accurate records, directly supporting deadline management and progress monitoring responsibilities Understanding of financial services and, ideally, the mortgage industry, to facilitate efficient navigation of the refinance process preferred Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $39,000 - $55,000 Work Model OFFICE
$39k-55k yearly Auto-Apply 24d ago
Home Loan Specialist I
Solomonedwards 4.5
Loan processor job in Nashville, TN
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Mortgage Loan Processor
First Horizon Corp 3.9
Loan processor job in Memphis, TN
The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times.
Essential Duties and Responsibilities:
* Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis.
* Ability to calculate complex income streams and assist in restructuring of loan files.
* Maintain daily workflow prioritization to ensure closing dates are met.
* Adhere to published SLAs to promote effective pipeline management.
* Order all required verifications and documentation as required by product guidelines and underwriting.
* Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions.
* Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements.
* Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested.
* Provide excellent customer service to both internal and external clients.
* Communicate effectively with all parties to the transaction to keep them informed of file status.
* Mentor and provide assistance to Mortgage Processors I and II.
* All other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
* High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience.
* Ability to effectively use various computer software applications.
* Ability to embrace and adopt all Technology as set forth by the line(s) of businesses.
* Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing.
* Basic accounting and mathematical skills.
* Ability to effectively Multitask.
* Work successfully in a fast-paced working environment and meet critical deadlines.
* Delivers excellent verbal customer service.
* Demonstrates Leadership
* Excellent interpersonal skills/Champions Teamwork
* Goal and success oriented.
* Self-Starter
* Highly organized, proven track record of successfully managing Time and Pipeline execution.
* A "sales" mindset
* Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs).
* Focus on Quality and Understanding of Regulation/Compliance requirements.
* Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful.
* Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines.
* Commitment to a positive customer experience (internal and external).
NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
$30k-39k yearly est. 46d ago
Consumer Loan Specialist
Curo Group Holdings Corp 4.7
Loan processor job in Murfreesboro, TN
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 235 West Northfield Blvd., STE B, Murfreesboro, TN 37129
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.25 - $22.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$16.3-22.8 hourly Auto-Apply 6d ago
Consumer Loan Specialist
Attain Finance
Loan processor job in Jackson, TN
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 149 Old Hickory Boulevard, Jackson, TN 38305
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $15.25 - $21.75
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$15.3-21.8 hourly Auto-Apply 7d ago
Commercial Loan Closing Specialist
Home Trust Banking Partnership
Loan processor job in Johnson City, TN
The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending.
Key Responsibilities / Essential Functions
* Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions.
* Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details.
* Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan.
* Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy.
* Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations.
* Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence.
* Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking.
* Maintain confidentiality and security of sensitive information.
Job Requirements
Education:
* High school diploma or equivalent
Required:
* 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required.
* Knowledge of basic legal concepts including real estate transactions.
* Knowledge of commercial loan products and services.
* Well-developed written and verbal business communication.
* Proficient administrative and organizational skills.
* Self-motivated with attention to detail.
* Ability to prioritize duties and work independently.
* Ability to meet designated deadlines while remaining flexible to changing assignments.
* Proficient in Microsoft Office products.
Preferred:
* College degree in business or related field.
* Experience with LaserPro.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
* This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
* Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
* Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
* The employee will frequently communicate and must be able to exchange accurate information with others.
* The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
$25k-58k yearly est. 60d+ ago
Senior Mortgage Loan Specialist
State Employees' Credit Union 3.8
Loan processor job in Hendersonville, TN
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
The Senior Mortgage Loan Specialist must have a thorough knowledge of all aspects of real estate lending and servicing. The position requires advanced knowledge of income and secondary market standards and the ability to perform with a high level of accuracy. The senior level position is proficient in real estate subject matters and can assist Associate MLS and MLS with complex lending scenarios and decisions.
Duties
Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process via phone, digital delivery, email, and chat.
Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner.
Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance as needed.
Seek guidance for complex lending situations and approval authority from a District MLS or above.
Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
Assist membership with servicing of existing mortgage and home equity loans.
Follow up with prequalified applicants and on other leads in a timely and effective manner.
Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.
Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration.
Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
Educate members on available services and make referrals for other Credit Union products and services based on their needs.
Ensures well documented, easy to review loan application history notes within the Loan Origination System.
Work with Lending Contact Center to provide assistance with mortgage lending calls when needed.
Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities.
Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice.
Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume.
Work with lending contact center to provide assistance with mortgage lending calls when needed.
Consumer unsecured lending as assigned.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
$35k-42k yearly est. Auto-Apply 19d ago
Loan Specialist
Description This
Loan processor job in Pigeon Forge, TN
The Quality Assurance Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail.
After ensuring the documentation is prepared efficiently and accurately, the QAS must review the documents with our owners and ensure the product the company will deliver is the product that was presented properly to the buyers.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Requirements
1-year general office experience
Clerical administrative support, standard office equipment, screening calls, corporate policies and procedures.
Professional and friendly demeanor.
Excellent verbal and written communication skills.
Ability to deal effectively with all levels of the organization.
Outstanding phone etiquette with the ability to multi-task.
Specific Duties and Responsibilities
Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions.
Review documents with owners / new owners and ensure signatures are obtained and consistent on all required lines.
Reinforce the sale with a positive, enthusiastic presentation of the closing.
Answer questions in confident, competent manner; provide accurate information to owners.
Ensure every owner confirmation interview is properly recorded.
Confirm owners leave with all legally required documents and ownership materials and with an understanding and a realistic expectation of ownership.
Prepare contract package and submit timely to sales accounting.
Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, SPI notes, correspondence and customer service-related issues.
$24k-57k yearly est. Auto-Apply 10d ago
Loan Specialist
Regional Finance 4.1
Loan processor job in Tennessee
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$22k-47k yearly est. 60d+ ago
Home Loan Specialist II
Solomonedwards 4.5
Loan processor job in Nashville, TN
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************