There is more than meets the eye when it comes to being a loan representative. For example, did you know that they make an average of $16.36 an hour? That's $34,028 a year! Between 2018 and 2028, the career is expected to grow 5% and produce 72,100 job opportunities across the U.S.

What Does a Loan Representative Do

There are certain skills that many loan representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, math skills and organizational skills.

Learn more about what a Loan Representative does

How To Become a Loan Representative

If you're interested in becoming a loan representative, one of the first things to consider is how much education you need. We've determined that 47.0% of loan representatives have a bachelor's degree. In terms of higher education levels, we found that 4.1% of loan representatives have master's degrees. Even though most loan representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Loan Representative

Loan Representative Career Paths

Average Salary for a Loan Representative

Loan Representatives in America make an average salary of $34,028 per year or $16 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $26,000 per year.
Average Loan Representative Salary
$34,028 Yearly
$16.36 hourly

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Roles and Types of Loan Representative

The role of a loan representative includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general loan representative responsibilities:

  • As a mortgage loan representative, you are the liaison between prospective/existing members
  • Process all loan transactions including payments
  • Indirect loan representatives serve as a liaison between the indirect finance network

There are several types of loan representative, including:

Service Representative

Role:

As a service representative, you're going to spend a lot of your time addressing customer complaints. For someone who likes to solve problems, this is a great position. Bonus points if you're able to be nice with every customer.

You'll probably only need a high school degree in this position, as you'll get a lot of on-the-job training to really learn about the job. Aside from handling customer complaints, you will take a lot of orders from customers and you'll be a resource for people to ask questions. So it's not all negative.

What's even better about this job is that you'll only ever work full-time. You probably won't ever have to work more than that so you can take solice in knowing that. Plus, you'll have lots of job opportunities as service respresentatives are helpful in nearly every industry.

  • Average Salary: $33,692
  • Degree: Bachelor's Degree

Representative

Role:

Since respresentative is such a broad term, you can really take your pick when it comes to having a career as one. Maybe you want to pursue customer service or politics. Either way, representatives are very important for the people they're serving.

As a representative, it's important that you present yourself well. A state representative needs to be a likeable figure for people to vote into office, while a customer service representative needs to put on an understanding face when presented with a customer complaint.

Representatives work all sorts of hours, depending on the industry they've picked. Luckily, there are so many industries that a representative can go into that you'll have plenty of job opportunities available.

  • Average Salary: $36,023
  • Degree: Bachelor's Degree

Account Representative

Role:

As the primary contact for clients, it's your job to represent your company well. Your goal is to have those clients return, year after year, while also creating new client relationships. New growth is always good.

Some of your responsibilities include going over customer complaints and working toward a solution for each complaint. We can't stressed this enough - you want to keep your clients happy, no matter how much you despise them.

The majority of account representatives put in a full-time schedule, week after week. But every now and then, you might be responsible for meeting with a client after working hours. And you're just going to have to be ok with it.

  • Average Salary: $36,977
  • Degree: Bachelor's Degree

States With The Most Loan Representative Jobs

Mouse over a state to see the number of active loan representative jobs in each state. The darker areas on the map show where loan representatives earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Loan Representative Jobs By State

RankStateNumber of JobsAverage Salary
1California3,710$41,601
2Texas3,226$35,335
3Florida2,667$29,177
4Illinois1,809$36,176
5Pennsylvania1,803$30,127
6Georgia1,795$31,753
7Ohio1,501$29,922
8New York1,497$35,673
9Michigan1,371$30,478
10Virginia1,304$29,546
11Arizona1,187$32,262
12Minnesota1,167$33,710
13North Carolina1,149$31,394
14Massachusetts1,138$36,454
15New Jersey1,133$37,707
16Colorado1,056$36,348
17Missouri1,037$26,864
18Wisconsin915$35,064
19Indiana885$33,666
20Washington827$38,108
21Alabama803$32,237
22Tennessee778$29,193
23Maryland767$38,401
24South Carolina688$28,888
25Iowa613$33,203
26Kentucky529$36,212
27Oregon494$37,156
28Louisiana491$32,175
29Utah484$32,255
30Arkansas442$35,967
31Oklahoma438$32,995
32Kansas409$35,906
33Mississippi338$29,261
34Connecticut336$34,640
35Nevada321$30,634
36Maine317$32,677
37Idaho291$30,909
38Nebraska265$30,219
39West Virginia249$40,338
40New Hampshire246$34,916
41New Mexico242$30,593
42Rhode Island189$35,993
43Delaware176$33,420
44Montana156$32,462
45North Dakota150$34,785
46South Dakota148$31,751
47Hawaii142$36,083
48Alaska99$38,147
49Vermont93$36,513
50Wyoming68$32,720

Loan Representative Education

Loan Representative Majors

36.0 %
9.6 %

Loan Representative Degrees

Bachelors

47.0 %

Associate

21.1 %

High School Diploma

20.1 %

Top Colleges for Loan Representatives

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

4. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition

$53,308

Enrollment

6,819

6. San Diego State University

San Diego, CA • Private

In-State Tuition

$7,488

Enrollment

30,018

7. Bentley University

Waltham, MA • Private

In-State Tuition

$49,880

Enrollment

4,177

8. Boston University

Boston, MA • Private

In-State Tuition

$53,948

Enrollment

17,238

9. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition

$9,625

Enrollment

17,407

10. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

Top Skills For a Loan Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.6% of loan representatives listed customer service on their resume, but soft skills such as communication skills and math skills are important as well.

  • Customer Service, 12.6%
  • Outbound Calls, 6.5%
  • Consumer Loans, 6.0%
  • Corporate Financial Statements, 5.2%
  • Payment Arrangements, 4.5%
  • Other Skills, 65.2%

Choose From 10+ Customizable Loan Representative Resume templates

Zippia allows you to choose from different easy-to-use Loan Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Loan Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Loan Representative diversity

Loan Representative Gender Distribution

Female
Female
65%
Male
Male
35%

After extensive research and analysis, Zippia's data science team found that:

  • Among loan representatives, 65.1% of them are women, while 34.9% are men.

  • The most common race/ethnicity among loan representatives is White, which makes up 60.4% of all loan representatives.

  • The most common foreign language among loan representatives is Spanish at 60.5%.

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Best States For a Loan Representative

Some places are better than others when it comes to starting a career as a loan representative. The best states for people in this position are California, West Virginia, Maryland, and Alaska. Loan representatives make the most in California with an average salary of $41,601. Whereas in West Virginia and Maryland, they would average $40,338 and $38,401, respectively. While loan representatives would only make an average of $38,147 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. West Virginia

Total Loan Representative Jobs: 249
Highest 10% Earn:
$51,000
Location Quotient:
1.11

2. Arkansas

Total Loan Representative Jobs: 442
Highest 10% Earn:
$45,000
Location Quotient:
1.15

3. Rhode Island

Total Loan Representative Jobs: 189
Highest 10% Earn:
$46,000
Location Quotient:
1.06
Full List Of Best States For Loan Representatives

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Top Loan Representative Employers

Most Common Employers For Loan Representative

RankCompanyAverage SalaryHourly RateJob Openings
1JPMorgan Chase & Co.$44,532$21.4158
2Bank of America$42,422$20.4043
3PHH Corporation$42,173$20.287
4Wells Fargo$42,130$20.25106
5Navient$40,938$19.6846
6Royal Credit Union$39,444$18.966
7People's United Bank$39,256$18.8719
8SunTrust$37,760$18.158
9Marine Credit Union$37,705$18.139
10Citi$36,881$17.7321

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