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Loan servicing specialist jobs in Alabama - 75 jobs

  • Loan Processor

    Bullpen

    Loan servicing specialist job in Birmingham, AL

    Loan Processor (Entry-Level to Early Career) 📍 Birmingham, AL (In-Office) 🏢 Private Credit / Real Estate Lending Platform We're partnering with a growing private credit and real estate lending platform that is expanding its loan operations team and looking to add a Loan Processor to support active deal execution. This is a strong opportunity for someone early in their career (1-5 years of experience) who wants hands-on exposure to real transactions, in-office mentorship, and a clear path for growth within lending, credit, or underwriting. The Role The Loan Processor will support the loan lifecycle from credit approval through closing and post-closing. You'll work closely with internal deal teams as well as external counterparties to ensure accurate, timely, and well-organized loan execution. Key Responsibilities Support loan files from approval through closing and post-closing Collect, review, and organize borrower and third-party documentation Coordinate with borrowers, attorneys, title companies, and vendors Track third-party reports (appraisals, environmental, title, insurance) Assist with closing checklists and condition tracking Review loan documents for alignment with approved credit terms Maintain accurate loan data and organized digital files Support funding coordination and post-closing deliverables Qualifications 1-5 years of experience in loan processing, banking, credit operations, or a related financial role Entry-level candidates encouraged to apply; training provided Exposure to commercial or real estate lending is a plus Strong attention to detail and organizational skills Comfortable working in a fast-paced, execution-driven environment Proficiency with Excel and general business systems Why This Role In-office learning and mentorship Direct exposure to live deal execution Lean team with visibility and growth potential Clear career runway into senior loan operations, credit, or underwriting
    $31k-43k yearly est. 5d ago
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  • National Bankruptcy Processor

    Aldridge Pite LLP 3.8company rating

    Loan servicing specialist job in Alabama

    Purpose The National Bankruptcy Processor is responsible for protecting the client's interest by reviewing loans for possible legal action and taking all necessary actions to protect client's interest without individual requests from the client. Specific Duties, Activities and Responsibilities Proof of Claim: Specialist will prepare Proofs of Claim referrals for Ch 7, 11 and 13 loans. Specialist will determine the pre-petition arrears at the time of filing to be included in the Proof of Claim by using the client's system. Specialist must prepare Proofs of Claims in accordance will all jurisdictional requirements and notify client of any amounts that cannot be included in the Proof of Claim and request system adjustments for same. Specialist must be able to recognize the difference between arrearage claims, principal balance claims and total debt claims. Ideal candidate will possess knowledge of the Proof of Claim changes resulting from bankruptcy rule 3002.1. Amended Proof of Claim: Specialist will be required to amend the Proof of Claim on occasion. Reasons for amended claims include but are not limited to loan modifications, Consent Orders, and post-petition payments being rolled into the Confirmation Order. Specialist will be required to make sure any amendments to the claim are accurately set up in the client's system. Transfer of Claim: Specialist will be required to refer and review Transfer of Claims for loans that client acquires that are in an active bankruptcy and for which the prior servicer has already filed a Proof of Claim. Specialist must ensure that the Proof of Claim filed by the prior servicer is correctly set up in client's system. Specialist must follow up to ensure that the Trustee adjusts their system to reflect that the client has acquired the loan. Any Transfer of Claims that are not updated in the Trustee's system will require contacting the Trustee's office to resolve. Motions to Allow Late Claims: Specialist will be required to refer to local counsel a motion to allow late claim from time to time. Specialist may be required to provide local counsel with documentation for why the claim was not timely filed. Specialist must regularly monitor all Motions to Allow Late Claim until order entry. Impediments: Specialist must review loans immediately upon receipt for any items needed to proceed with account adjustments or legal action. Specialist will refer to jurisdictional requirements to confirm what items are required to proceed with required legal action. Frequent follow up and escalation for impediments is required until resolution. Specialist will have to be comfortable reviewing prior servicer histories and escrow analyses. Title Review: Specialist must be able to review mortgages, assignments, notes and allonges and determine any missing gaps in the chain of title. ECF Mail/AACER: Specialist will be required to review electronic mail from the court. All mail must be thoroughly reviewed and notated in firm's system and client's system. Specialist must be able to determine and proceed with any action needed in response to court mail received. Ensure local counsel has all necessary information to complete various notices and filings. Move all non-active files quickly through to closing. Review and interpret client systems and update data per client's expectations. Regularly monitor reports that are generated in our system to ensure that files are handled smoothly and timely. Regularly monitor reports that are generated by the client's system to ensure that files are handled smoothly and timely. Participate in company-sponsored educational seminars. Perform all other duties as assigned. Job Requirements High School Diploma required, Bachelor Degree preferred. Two or more years of experience in the bankruptcy and/or Mortgage Servicing arena. Proven track record of dependability and punctuality required. Usage of LPS is required; must be familiar with all Facets of LPS, including LPS Intercoms, LPS Reports, and LPS/ Client Directives. Must possess basic understanding of the fundamentals of Chapter 7, 11, and 13 Bankruptcies. Must be proficient with numbers and basic accounting. Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet. General Competency Factors Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet. Must possess strong written and verbal communications skills. Must provide excellent customer service to internal and external customers Identifies and solves issues in a timely manner. Must be a team player and willing to help others in their department whenever necessary. Must be extremely organized and be able to multi-task. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm's vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change.
    $23k-27k yearly est. 60d+ ago
  • Loan Closing Specialist

    SWBC 3.0company rating

    Loan servicing specialist job in New Site, AL

    We are excited to welcome you and your team to SWBC Mortgage! Please complete the following steps to begin the on-boarding process. Please submit an application by clicking the apply button. You may apply using your LinkedIn profile or submit the information manually. Once your application is received, your background check and drug screen process will begin. Please look out for a separate email from Career Builder Employment Screening (“CBES”) with this information. If you have any questions or issues regarding the application or background check process, please contact either of the following: Steven Strawn, Director Human Resources **************** Erica Arzu, HR Generalist ************** ADDITIONAL INFORMATION SWBC is a Substance-Free Workplace and requires pre-employment drug testing. Please note, SWBC does not hire tobacco users as allowed by law.
    $29k-60k yearly est. Auto-Apply 60d+ ago
  • Loan Specialist II - Due Diligence

    Servisfirst Bank 4.0company rating

    Loan servicing specialist job in Birmingham, AL

    At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Loan Specialist II - Due Diligence is responsible for assembling loan documentation for commercial and consumer loans in accordance with regulatory requirements and Bank policy. Loan packages must be prepared accurately and forwarded for further processing in a timely manner in order to ensure quality service and minimize inconvenience to the customer. Because of market volatility and spikes in loan volume, the Loan Specialist II must be able to work under deadline pressure while still ensuring accuracy. The incumbent will: Review submitted pre-closing nCino Doc Prep Memo or nCino Credit Memo and documentation to ensure all documents necessary to process the loan have been received and address all outstanding exceptions Review and clear existing collateral exceptions on renewal loans prior to moving to Doc Prep Ensure all loan requests include proper approval to include aggregate debt, floors and fee waiver approvals Review in-house loan documentation for commercial, consumer and real estate loans in accordance with Bank policy and regulatory requirements, within 12 hours of receipt of completed supporting documentation package, to include complex loans Utilize external websites and vendors to acquire information to complete required information for loan packages Ensure all internal systems (nCino, Footprints, etc.) are updated in a timely manner Upon satisfactory documentation completion of loan package, submit to Doc Prep for review Train new hires and cross train all existing employees Maintain process manual on shared drive and compose procedures for any new processes Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job. Note: Additional duties and responsibilities may be assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent Three (3) or more years of related experience Extensive commercial and consumer loan documentation experience to include knowledge of collateral perfection and related regulations Excellent understanding of credit administration procedures as demonstrated in previous position gathering and assembling loan documents Experience working with no supervision while performing duties Excellent organizational and time management skills, as demonstrated by experience meeting deadlines Experience working with Microsoft Word and Excel PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS The physical requirements and environmental conditions of this position consist primarily of: Sitting at a desk or workstation for long periods of time. Occasionally lifting and/or moving materials that weigh 1 to 25 pounds. Frequently typing using a keyboard and/or calculator. Normal office environment with constant comfortable temperatures and exposure to low noise level (e.g., faxes, phones, printers, etc.). EOE/AA
    $27k-63k yearly est. Auto-Apply 30d ago
  • 3rd shift Processor

    Universal Logistics 4.4company rating

    Loan servicing specialist job in Lincoln, AL

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Job Description 3rd shift processor Hours: Sunday through Thursday 10pm-6:30am Rate: $17.00/hr
    $17 hourly Auto-Apply 10d ago
  • Foreclosure - Specialist

    Timothy D Padgett, Pa

    Loan servicing specialist job in Montgomery, AL

    Description: The Specialist - Foreclosure Support is responsible for executing critical tasks within the default process to ensure accuracy, efficiency, and compliance with all client, state, and federal requirements. This role supports the overall operations of the foreclosure department by handling daily casework, coordinating with internal teams, and ensuring timely file progression. The Specialist plays a key role in maintaining service quality and adhering to performance standards. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Case Management: Assists with processing default cases accurately and in compliance with client-specific, state, and federal guidelines. · Document Preparation: Assist with preparing foreclosure-related documents, ensuring accuracy and completeness. · Data Entry and Tracking: Input and maintain data in case management systems, ensuring records are updated in real-time and deadlines are met. · Client Communication: Communicate with clients professionally and promptly to provide updates, address inquiries, and resolve issues as needed. · Internal Coordination: Collaborate with team members, Supervisors, and Managers to ensure efficient workflow and meet departmental goals. · Compliance and Quality Control: Follow established procedures and compliance guidelines; identify potential issues and escalate as necessary. · Reporting: Generate reports on file status, timelines, and other key metrics as requested by management. · Process Improvement: Identify opportunities to enhance workflow efficiency and recommend process improvements. · Training Support: Assist with training new team members by sharing knowledge and best practices as needed. · Deadline Management: Ensure all tasks and filings are completed within required timeframes to avoid delays and maintain client satisfaction. Requirements: Minimum Qualifications (Knowledge, Skills, and Abilities) · Education: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. · Experience: Experience in foreclosure, mortgage servicing, or a related legal field. · Knowledge: Familiarity with foreclosure processes, legal terminology, and state-specific requirements. · Skills: o Strong organizational and time management skills. o Attention to detail and accuracy in all tasks. o Effective communication skills, both written and verbal. o Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and both firm and client case management systems. o Ability to follow procedures and meet deadlines consistently. · Abilities: o Ability to manage a high volume of work in a fast-paced environment. o Ability to maintain confidentiality and handle sensitive information. o Ability to problem-solve and escalate issues appropriately. o Ability to work independently and collaboratively within a team. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. · Prolonged time sitting at a desk typing, using, and looking at a computer. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
    $30k-47k yearly est. 9d ago
  • Consumer Loan Specialist

    Curo 4.7company rating

    Loan servicing specialist job in Auburn, AL

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1550 Opelika Rd, Ste 34, Auburn, AL 36830 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $15.3-21.8 hourly Auto-Apply 60d+ ago
  • Mortgage Closer

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Montgomery, AL

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Closer for one of its mortgage clients to play a vital role in the final stages of the mortgage lending process. You will ensure a smooth and efficient closing experience for all parties involved. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Review and analyze loan data, ensuring accuracy and completeness. - Prepare and assemble closing documents, including the final closing disclosure and settlement statements. - Communicate effectively with borrowers, loan officers, processors, title companies, and other parties involved in the transaction. - Coordinate closing logistics, scheduling signings, and ensuring all necessary documentation is accurate. - Ensure compliance with all federal, state, and investor loan closing regulations. - Maintain accurate closing schedules and deadlines. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141863 ### Place of Work On-site ### Requisition ID 141863 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Consumer Loan Specialist

    Attain Finance

    Loan servicing specialist job in Auburn, AL

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1550 Opelika Rd, Ste 34, Auburn, AL 36830 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $15.3-21.8 hourly Auto-Apply 60d+ ago
  • Foreclosure - Specialist

    Padgett Law Group 3.1company rating

    Loan servicing specialist job in Montgomery, AL

    The Specialist - Foreclosure Support is responsible for executing critical tasks within the default process to ensure accuracy, efficiency, and compliance with all client, state, and federal requirements. This role supports the overall operations of the foreclosure department by handling daily casework, coordinating with internal teams, and ensuring timely file progression. The Specialist plays a key role in maintaining service quality and adhering to performance standards. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: * Case Management: Assists with processing default cases accurately and in compliance with client-specific, state, and federal guidelines. * Document Preparation: Assist with preparing foreclosure-related documents, ensuring accuracy and completeness. * Data Entry and Tracking: Input and maintain data in case management systems, ensuring records are updated in real-time and deadlines are met. * Client Communication: Communicate with clients professionally and promptly to provide updates, address inquiries, and resolve issues as needed. * Internal Coordination: Collaborate with team members, Supervisors, and Managers to ensure efficient workflow and meet departmental goals. * Compliance and Quality Control: Follow established procedures and compliance guidelines; identify potential issues and escalate as necessary. * Reporting: Generate reports on file status, timelines, and other key metrics as requested by management. * Process Improvement: Identify opportunities to enhance workflow efficiency and recommend process improvements. * Training Support: Assist with training new team members by sharing knowledge and best practices as needed. * Deadline Management: Ensure all tasks and filings are completed within required timeframes to avoid delays and maintain client satisfaction. Requirements Minimum Qualifications (Knowledge, Skills, and Abilities) * Education: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. * Experience: Experience in foreclosure, mortgage servicing, or a related legal field. * Knowledge: Familiarity with foreclosure processes, legal terminology, and state-specific requirements. * Skills: o Strong organizational and time management skills. o Attention to detail and accuracy in all tasks. o Effective communication skills, both written and verbal. o Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and both firm and client case management systems. o Ability to follow procedures and meet deadlines consistently. * Abilities: o Ability to manage a high volume of work in a fast-paced environment. o Ability to maintain confidentiality and handle sensitive information. o Ability to problem-solve and escalate issues appropriately. o Ability to work independently and collaboratively within a team. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. * Prolonged time sitting at a desk typing, using, and looking at a computer. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
    $32k-39k yearly est. 13d ago
  • LOAN EXAMINATIONS SPECIALIST

    State of Alabama 3.9company rating

    Loan servicing specialist job in Montgomery, AL

    The Loan Examinations Specialist is a permanent, full-time position with the State Banking Department. Positions are located throughout the state. This is fully functional, specialized accounting and auditing work in the examination of finance companies, mortgage brokers, pawnshops and payday lenders.
    $28k-34k yearly est. 60d+ ago
  • Junior Loan Officer

    Newrez

    Loan servicing specialist job in Dothan, AL

    is for ONWARD HOME MORTGAGE, one of the Family of Companies of Newrez LLC. Sell loan products offered by NewRez Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads. Engage in marketing and promotional activities in support of your own sales. Meet monthly minimum personal production goals (3 units) Take mortgage loan applications and prepare effective loan proposals: Determine a consumer's needs and offer the appropriate product Originate loans for appropriate amounts, rates, and terms that comply with NewRez's program guidelines Provide consumers with a superior level of customer service: Quickly and accurately answer all customer inquiries in a professional manner. Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate. Provide assistance to applicants and solve all problems that may arise between application and settlement Stay informed of developing trends in the mortgage industry Attend/assist with scheduled meetings, training sessions and courses Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct. Qualifications: Education and Experience Requirements Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check Minimum successful 1 year mortgage loan origination experience 2-year college degree preferred (or equivalent experience) Proven sales skills and leadership abilities Company Perks: * 15 Paid Time Off (PTO) days and 18 after 1st anniversary! * 9 Paid Holidays * Casual Workplace * Employee Engagement Activities Company Benefits: * Medical (including Health Savings Account & Flexible Savings Account) * Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan * Performance-based Incentives * Pet Insurance * Advancement Opportunities Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $29k-40k yearly est. Auto-Apply 7d ago
  • Junior Loan Officer

    Newrez LLC

    Loan servicing specialist job in Dothan, AL

    is for ONWARD HOME MORTGAGE, one of the Family of Companies of Newrez LLC. Sell loan products offered by NewRez Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads. Engage in marketing and promotional activities in support of your own sales. Meet monthly minimum personal production goals (3 units) Take mortgage loan applications and prepare effective loan proposals: Determine a consumer's needs and offer the appropriate product Originate loans for appropriate amounts, rates, and terms that comply with NewRez's program guidelines Provide consumers with a superior level of customer service: Quickly and accurately answer all customer inquiries in a professional manner. Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate. Provide assistance to applicants and solve all problems that may arise between application and settlement Stay informed of developing trends in the mortgage industry Attend/assist with scheduled meetings, training sessions and courses Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct. Qualifications: Education and Experience Requirements Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check Minimum successful 1 year mortgage loan origination experience 2-year college degree preferred (or equivalent experience) Proven sales skills and leadership abilities Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Casual Workplace • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $29k-40k yearly est. Auto-Apply 8d ago
  • Mortgage Loan Processor

    Amfirst Career

    Loan servicing specialist job in Birmingham, AL

    Essential Functions & Responsibilities: Process files from opening through closing of each loan. Take ownership of loan files once received from mortgage loan officer. Be primary contact for all parties involved in the process of the mortgage loan. Assemble all loan documents necessary to meet the underwriting guidelines for the particular loan program in process. Obtain the necessary documents from the customer to meet Automated Underwriting System Findings. Review all documents for accuracy and completeness and determine the documentation necessary to be included in the mortgage loan file while maintaining compliance of necessary loan documentation. Analyze borrower(s) Federal Tax returns (if applicable) to determine qualifying income. Complete FNMA Form 1084 Self Employed Cash Flow Analysis for loan files with tax returns. Responsible for ordering appraisals-title and hazard insurance and tracking order status. Responsible for conferring with borrowers concerning questions, procedures, necessary information and forms completion, and loan status while communicating in writing and verbally with various parties to the mortgage loan process Performs other job related duties as assigned. Performance Measurements: Meet or exceed department goals that are created in conjunction with corporate goals. To ensure all files are in compliance with federal regulations and Credit Union Policy. To ensure timely supply of requested documentation to members. Report regularly to leadership on the status of all leads and loans being worked. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Interpersonal Skills: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Physical Requirements: Light lifting required. Work Environment: Prompt regular attendance at the assigned workplace is required.
    $36k-50k yearly est. 9d ago
  • Student Poultry Processing Assistant

    Auburn University 3.9company rating

    Loan servicing specialist job in Auburn, AL

    Details Information Requisition Number Stu04840P Home Org Name Poultry Science Division Name College of Agriculture Position Title Student Poultry Processing Assistant Working Title (if different from Position Title) Job Summary The Department of Poultry Science is looking for a student to assist with daily operations in the Fortenberry Processing Plant at the Charles C. Miller Jr. Poultry Research and Education Center. Essential Functions Job responsibilities include, but are not limited to: * Maintain cleanliness and organization of poultry processing plant on a daily basis * Clean and sanitize equipment and workspaces after daily projects * Assist in the setup, operation, and breakdown of poultry processing equipment in order to support research, teaching, and extension projects * Prep for and participate in poultry processing trials, which can include any of the following activities: live receiving, live hang, first processing, evisceration, chilling, cut-up, further processing, cooking, and packaging * Assist faculty, staff, students, and visitors with on-site research, teaching, and extension activities as needed * Assist maintenance technician with processing plant equipment preventative maintenance as needed * Assist with supply inventory Why Work at Auburn? * Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. * Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. * We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. * Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. * A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications * Currently enrolled as an Auburn University student * Must have reliable transportation to the job site * Must be able to work at least 12 hours a week, minimum 2 hour time blocks Preferred Qualifications * Computer skills * Proficiency in Microsoft Word and Excel * Basic math skills Pay Rate $12.00 per hour Work Hours 12 - 20 City position is located in: Auburn State position is located: Alabama Posting Detail Information Posting Date 11/04/2025 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents * Resume Optional Documents * Cover Letter Supplemental Questions Required fields are indicated with an asterisk (*). * * Are you currently an enrolled student at Auburn University? * Yes * No
    $12 hourly 60d+ ago
  • Loan Operations - Processor

    Oakworthtalent

    Loan servicing specialist job in Birmingham, AL

    Oakworth Capital Bank is expanding and has an excellent opportunity for someone to join our team in Birmingham, AL! We are looking for a full-time role for Loan Coordinator, Processor that will play a vital role in supporting our current & future clients. An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (Golden Rule, Character, Innovative Spirit, Professionalism, Work Ethic). Responsibilities and Duties: This role is directly responsible for the pre-closing due diligence, gathering of supporting documentation, and preparing documents for disclosure requirements, new loan requests, or modification of existing loans. Daily administration of all loans and related bank accounts. Acts as primary support for all loan-related tasks for the bank's entire loan portfolio according to regulatory compliance, state law, and bank policy to mitigate risk, perfect liens, and ensure complete and proper documentation is in place. Key Roles/Responsibilities: • Perform Due Diligence and Loan Processing. • Prepare documents with attention to detail, and additional review prior to sending for closing to ensure minimal mistakes mitigating risk and client impact. • Follow the loan process to ensure safety & soundness by lien perfection & properly documented transactions. • Loan Support for the bank; collaborating with Client Advisors on upcoming transactions, timing - managing client expectations. • Efficiency & streamlining our processes - always looking for ways to improve & reduce duplicated efforts. • On-going training and sharing with fellow associates to ensure we are up to date on current items and processes. Responsibility Details: • For all loan requests: Pre-closing due diligence and gathering of supporting documentation for disclosure requirements, new loan requests, or modification of existing loans. Post-closing disbursement for purchase money transactions. • Daily routine includes Supporting documentation for all incoming loans, letters of credit, and subordination - order and review; review of attorney-prepared documents prior to closing based on the approval for accuracy and completeness; review of organizational documents to ensure proper legal naming and signer requirements; responsible for ensuring consumer regulatory timing requirements are being met as applicable. Supports the lending staff in all loan-related questions and/or issues. Qualifications and Skills: • Associate's degree or three to five years of related experience or training; or equivalent combination of education and experience • Attention to detail • Successful experience working in various banking systems such as Horizon, FLO (Fidelity Loan Origination), FCM/ImageCentre, as well as a CRM (Client Relationship Management) system is highly preferred • Proficiency in Microsoft Office suite is required
    $31k-43k yearly est. 12d ago
  • Mortgage Loan Closer

    Hope CU

    Loan servicing specialist job in Birmingham, AL

    HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at ************************ Title: Mortgage Loan Closer Department: Mortgage Reports to: Mortgage Closing Manager Supervises: N/A Job Classification: Full-time, Non-Exempt Location: Birmingham, AL, Hybrid Job Summary The Mortgage Loan Closer is responsible for closing, funding and reviewing residential mortgage loans in accordance with the terms and conditions of the loan approval. Primary and Essential Functions: Ensure closing packages are completed within TRID guidelines Ensure accuracy of documents received before completion of CD Provide Accounting Department a Daily Cash Sheet for forecast of funding/purchasing of loans Review file for underwriting instructions, title commitment, flood certification, hazard insurance coverage, flood insurance coverage, clearance of termite, and BSA compliance Prepare documentation required for residential mortgage, grant, and bond closings Provide closing documents to closing agent Review HUD-1 for approval Wire funds to closing agent upon approval Upon receipt of completed closing package from closing agent, review loan documentation Log receipt of closing package and delivery to servicing Notify closing agent if there are errors in retail loan closing package Notify correspondent lender of outstanding conditions on wholesale loans Perform a full review of files received for purchase from correspondent lenders for underwriting conditions and for proper closing of loans Communicate with correspondent lender for any outstanding conditions on files received for purchase Follow-up on post-closing items in a timely fashion Provide excellent internal and external customer service Provide month-end closing report Secondary Functions: Perform general administrative duties such as attending meetings, report production, etc. Assist Loan Specialist in review process Assist other departments as a Mortgage Loan Closer Assist in review and response of Quality Control Audits Work with other departments when needed on projects related to the mission of ECD/HOPE Accountability for Business Results: Mortgage closing cycle time Proper closing of loan Ensuring correct funds for closing Specified Authority Level: Approve HUD-1 form Approve loan for purchase based on Underwriter approval Approve funding for wiring Qualifications: Bachelor's degree in relevant field or equivalent experience Two years of experience in residential mortgage loan documentation and closing Demonstrated strength in ability to manage multiple projects at once while maintaining appropriate attention to details Physical Demands: Employee is regularly required to sit, stand and walk. Employee will be in constant use of keyboard, which would require use of hands and fingers. Employee will be in constant communication with other persons related to work and requiring the use of hearing and speaking. Employee must infrequently lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Employee spends the majority of time in office environment, generally accessible to the public, customers, and potential customers. Noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $34k-47k yearly est. 13d ago
  • Mortgage Loan Processor

    First Horizon 3.9company rating

    Loan servicing specialist job in Birmingham, AL

    The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times. Essential Duties and Responsibilities: • Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis. • Ability to calculate complex income streams and assist in restructuring of loan files. • Maintain daily workflow prioritization to ensure closing dates are met. • Adhere to published SLAs to promote effective pipeline management. • Order all required verifications and documentation as required by product guidelines and underwriting. • Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions. • Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements. • Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested. • Provide excellent customer service to both internal and external clients. • Communicate effectively with all parties to the transaction to keep them informed of file status. • Mentor and provide assistance to Mortgage Processors I and II. • All other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. • High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience. • Ability to effectively use various computer software applications. • Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. • Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing. • Basic accounting and mathematical skills. • Ability to effectively Multitask. • Work successfully in a fast-paced working environment and meet critical deadlines. • Delivers excellent verbal customer service. • Demonstrates Leadership • Excellent interpersonal skills/Champions Teamwork • Goal and success oriented. • Self-Starter • Highly organized, proven track record of successfully managing Time and Pipeline execution. • A “sales” mindset • Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs). • Focus on Quality and Understanding of Regulation/Compliance requirements. • Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. • Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. • Commitment to a positive customer experience (internal and external). NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $32k-41k yearly est. 28d ago
  • Commercial Loan Document Prep Specialist

    Firstbank 4.6company rating

    Loan servicing specialist job in Anniston, AL

    Description Summary: Supports all financial centers and underwriting groups by preparing loan documentation to be used for new loan granting and loan servicing. Arranges for the remote printing of documentation to the designated site. Assists lender with questions regarding loan origination documentation.Essential Duties and Responsibilities: Reviews lender requests for new loan documentation for all Consumer or Commercial Loans offered by FirstBank. Independently determines the appropriated documents for that loan type and accurately inputs into loan software system the information required by compliance and legal regulations/guidelines. Verifies that the approval and terms are correct. Verifies Flood Certification and Appraisal addresses are correct Understands the need to meet customer and lender requirements for the time frame within which the documents need to be prepared and delivered for closing. Arranges for the remote printing of completed documents to the site designated by the lender Is prepared to rapidly revise documents if needed to reflect new information requested by the lender Accepts telephone calls and email from lenders and any other loan related information the lender may request Prepares UCC Amendments/Continuations and Subordination Agreements Understands and comply with bank policy, laws, regulations as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. Qualifications: Education and/or Experience: Demonstrated ability to learn complex information rapidly, i.e., loan compliance regulations and documentation requirements Documentation Preparation experience is a plus Proficient in Microsoft Office Suite, Outlook and other similar applications Demonstrated working knowledge of loan documentation and document retention Demonstrated commitment to accuracy and attention to detail. Good organizational skills FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $32k-37k yearly est. Auto-Apply 47d ago
  • Mortgage Loan Processor

    Local Bank 4.1company rating

    Loan servicing specialist job in Daphne, AL

    Full-time Description The Mortgage Loan Processor is responsible for managing the loan file from the time of application through final approval. This role requires attention to detail, strong organizational skills, and the ability to communicate effectively with borrowers, loan officers, underwriters, and third-party vendors to ensure loans are processed accurately and efficiently while meeting all regulatory and compliance requirements. Key Responsibilities: Review mortgage loan applications for completeness and accuracy. Gather and verify required documentation from borrowers, including income, assets, liabilities, and credit information. Order and track third-party services such as appraisals, title work, and verifications of employment. Maintain regular communication with borrowers, loan officers, underwriters, and other parties to provide status updates and request additional information when needed. Review credit reports, income documentation, and asset statements to ensure compliance with lending guidelines. Prepare and submit complete loan packages to underwriting for approval. Monitor loan pipeline to ensure timely processing and adherence to deadlines. Ensure all documentation complies with federal, state, and investor regulations, as well as company policies. Address any underwriting conditions in a timely manner by working with the borrower and loan officer. Coordinate loan closings with all involved parties, ensuring a smooth and efficient process. Maintain accurate and organized records in the loan origination system. All other related duties as assigned. Requirements Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business, or a related field preferred. Minimum of 2 years' experience in mortgage loan processing, lending, or a related financial services role preferred. Strong understanding of mortgage loan products, guidelines, and compliance regulations. Proficient with mortgage loan origination systems (LOS) and Microsoft Office Suite. Exceptional organizational skills with the ability to manage multiple files and deadlines simultaneously. Strong verbal and written communication skills. Detail-oriented with a commitment to accuracy and quality. Ability to work independently as well as collaboratively in a fast-paced environment. Work Environment: Standard office environment with occasional remote work as approved. May require extended hours to meet deadlines. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 15 pounds occasionally.
    $37k-53k yearly est. 60d+ ago

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