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Loan servicing specialist jobs in Alpharetta, GA

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Loan Servicing Specialist
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  • Loan Servicing Specialist

    Ameris Bancorp 4.8company rating

    Loan servicing specialist job in Atlanta, GA

    Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate. The Loan Servicing Specialist is responsible for but is not limited to, accurately processing incoming loan payments received via ACH, wires or by check, review new, renewed, and modified loans on core system for accurate payment setup, process payment advances in a timely manner, research returned payments, payment and payoff processing, and processing various reject reports. This position also includes reviewing new, refinanced, and modified loans onto Core System, processing loan maintenance requests, exception item processing, process payoff requests, and review and maintain various reports. This position assists with cross-training, special initiatives, and supports other areas within Loan Servicing, as well as provides superior customer service to internal and external customers. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: * Performs loan servicing tasks on loans including, but not limited to, exception item processing, payment and payoff processing, loan advances, processing, payoff requests, account maintenance, insurance and escrow assistance, and servicing of specialty lending products * Correctly and efficiently enter loan payment information. * Handle customer data and information according to department procedures. * Balance Loan In Process and research rejected loan transactions * Process and respond to Salesforce cases, incoming email requests, and incoming payments within defined SLAs and timeframes. * Maintains compliance with internal controls, operational procedures, and risk management policies. * Performs functions including researching discrepancies, complex account research and handling exceptions. * Processes various departmental reports. * Performs interest calculations and provides loan payoffs upon request. * Works with other departments regarding loan inquiries. * Record detailed information and produce accurate, high quality work products. * Perform accurate calculations and transactions using problem solving techniques. * Cross-train in areas within Loan Servicing to provide support during changes in volume. * Completes compliance training, adheres to all anti-money laundering guidelines and procedures, and all regulatory requirements. * Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities. Required Knowledge, Skills and Competencies: * Intermediate PC and Microsoft Office proficiency. * Able to effectively and persuasively express self, using language and grammar in a professional manner. * Able to plan, organize and prioritize tasks. * Strong written and verbal communication skills. * Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs. * Able to analyze and record detailed information and produce accurate, high quality work products. * Able to research, analyze, identify viable options, draw sound conclusions, and present findings. * Able to manage and organize a high volume of documents and work load. * Able to perform accurate calculations and transactions. Industry and Work Experience: * 1-3 years of experience in a related role working loan products, structures and/or documentation preferred. Academic: * Bachelor's degree in Business or related field or equivalent education and related training or experience required. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. * Medical, Dental and Vision Insurance * Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment * Life Insurance provided at no additional cost to employees * Accidental Death & Dismemberment Coverage * Long-Term Disability Coverage * Paid Sick and Vacation Leave * 11 Holidays * Volunteer/Service Day * Employee Stock Purchase Plan * 401(k) Retirement Plan * Ameris Bank matches 50% of your first 8% of contributions to the plan * Flexible Spending Accounts * Health Savings Account * Health Reimbursement Arrangement * Supplemental Life & Other Insurance Plans * Identity Theft Protection * Pet Insurance * Legal Insurance * Employee Assistance Program * Employee Advocacy Program * Tickets at Work (Entertainment discounts for Ameris Bank Employees) * AT&T Employee Discount * Wellness Discounts for Medical Premiums and Other Rewards * Employee Referral Incentive * Education Assistance * Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. * Free Interest Checking * Free Safe Deposit Box * Free Money Orders, Travelers' Checks and Cashier Checks * Discount on Mortgage Origination Fee * Free Online Banking and Free Unlimited Online Bill Payment * Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
    $33k-86k yearly est. 33d ago
  • Loan Specialist

    Regional Finance 4.1company rating

    Loan servicing specialist job in Lawrenceville, GA

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and responsibilities * Provide exceptional service to all customers. * Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. * Maintain office cash with accuracy and proper security. * Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. * Minimize delinquent debt through calling customers and collecting on past-due accounts. * Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. * Transport money and deposits to and from bank. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent. * Prior customer service experience in either a sales/retail environment or cash management environment. * Must pass drug screen, criminal and credit background checks. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Sales mentality. * Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $19k-45k yearly est. 32d ago
  • Loan Servicing Specialist II

    Coastal States Bank 3.9company rating

    Loan servicing specialist job in Dawsonville, GA

    The Loan Specialist II possesses a strong loan background that allows them to perform a variety of loan servicing functions for commercial, consumer, and residential mortgage loans for Coastal States Bank to ensure compliance with applicable policies, procedures and regulations. This position is responsible for customer support for internal audiences. Essential Functions: * Serves as internal customer support contact to include monitoring of the Loan Servicing email inbox. * Performs simple and complex loan transaction processing that may include research and resolution of transaction posting errors and non-posted transactions. * Performs and/or reviews specialized loan participation transaction processing to include SBA loans. * Processes and/or verifies rate changes on applicable systems. * Performs or assists with other servicing functions including, but not limited to, insurance monitoring/reporting, escrow payments, and assisting with credit bureau disputes. * Performs document custody duties which may include quality assurance reviews of post-closing trailing documents (such as recorded mortgages and final title policies). * Performs reviews of daily loan reports and reconcilements of general ledger accounts. * Assists with audit preparation, document exception tracking, and clearing of exceptions as directed. * Acquires and maintains knowledge of applicable banking regulations. * Provides back-up and assistance with other loan servicing functions, as required. * Contributes to the bank team effort by working on special projects and reports, performing other bank-related duties, at the discretion of the Loan Servicing Manager. * Demonstrates high degree of professionalism in communication, attitude and teamwork with internal and external clients. * Complete all mandatory training sessions as required by management. * Comply with bank procedures and follow regulatory, operational and security guidelines.
    $36k-42k yearly est. 12d ago
  • Consumer Loan Processor I

    Atlanta Postal Credit Union 3.6company rating

    Loan servicing specialist job in Atlanta, GA

    Job Description Seeking past experience processing Consumer Loans (Auto Loans, Lines of Credit, Personal Loans) in a fast-paced, high-volume setting. Support Loan Officers and Loan Underwriters in gathering the required documents for Consumer Loans. Are you well organized, possess excellent customer service skills, and have past experience doing similar work in Loan Processing or Loan Servicing? Then APPLY today! Title: Consumer Loan Processor I Grade 6H - Min-point: $17.40 per hour / Mid-point: $21.75 per hour Position Status - Full Time non-exempt (Hourly) Reports To: Reports to Consumer Loans Manager The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Consumer Loan Processor I serves as the liaison between the member, underwriter, and lending representative to ensure an efficient, accurate, and compliant process for the documentation and funding of loans for members of the Credit Union. Essential Duties and Responsibilities: Other duties may be assigned. Deliver outstanding service to both internal and external members that is in alignment with our Service Promises: I promise to be mindful of your time with fast, efficient, courteous, and friendly service. I promise to demonstrate integrity in all my interactions. I promise to always treat you with dignity and respect. I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions. I promise to safeguard the security and confidential nature of your financial information. I promise to greet you with a smile and thank you for your business when your transaction is completed. I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service. Receives, completes, and processes all applications approved by underwriting. Assumes responsibility for the efficient, effective, and accurate processing of lending documentation for loan closing, loan funding and other lending related member services. Ensures the accuracy and completeness and forwarding of all forms and documentation for third parties, including accuracy in all documentation needed to properly record liens or collateralization, auto-titles, verify insurance, fund, and book the loan. Maintains appropriate follow up on pending applications to ensure the processes is moving forward as expediently as possible. Obtains member signatures on all appropriate documents. Collaborates and provides documentation with internal stakeholders for the establishment of member shares. Completes request of varying degrees of complexity; some routine in nature and others requiring the completion of research. May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns about their loan applications or pending loan transaction. Maintains up-to-date knowledge of all consumer lending produces and services. Assumes accountability for personal understanding and adherence to all APCU lending policies and procedures. Follows all processes and practices that have been put in place to mitigate fraudulent activity and unnecessary risks. Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can't be resolved by yourself. Detail oriented; able to multi-task. Effectively uses written and oral communication skills in daily correspondence. Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position. Other duties as assigned. Supervisory Responsibilities: No direct reports. May manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: Requires a level of knowledge normally gained with a high school diploma or equivalent 1-year relative consumer loan experience Prior customer service work experience 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: Prior cash handling work experience 1-year specific member facing work experience or call center specific work experience within a Credit Union Prior experience completing transactions in Symitar, and Meridian Link, Lexus Nexus, etc. Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
    $17.4-21.8 hourly 17d ago
  • Home Loan Specialist I

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Atlanta, GA

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Foreclosure Specialist

    McMichael Taylor Gray, LLC 3.8company rating

    Loan servicing specialist job in Peachtree City, GA

    Job DescriptionDescription: McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist for Non-Judicial States to work in our Virginia division. The Foreclosure Specialist will be responsible for is responsible for supporting attorneys with movement of files via communication with the client, initial preparation of documents for attorney review, completion of steps in client and case management systems, and ensuring compliance with legal and industry requirements. Requirements: Drafting legal documents for attorney review in preparation of sale. Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence. Communicate with client(s) in the respective client system(s) and via email. Provide regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Maintain information related to specific team documents. Draft correspondence with clients and other agencies involved in foreclosure process. Answer phone calls from prospective purchasers and or borrowers or lenders. Perform other duties as assigned Required Skills/Abilities: High school diploma or equivalent required; Bachelor's degree in a related field preferred. A minimum of 1 - 3 years of experience in lender processing or other default services processing within the legal domain. Preferably familiar with client and case management systems like Case Aware, Perfect Practice, Black Knight, and Tempo. Proficient in MS Office applications, including Outlook and Teams. Demonstrates a keen eye for accuracy and attention to detail. Must be committed to providing exceptional customer service. Ability to communicate courteously and effectively with borrowers, clients, attorneys and outside parties. Capable of effectively prioritizing tasks and meeting tight deadlines. Experience with SCRA and proficiency with electronic databases would be advantageous ABOUT MCMICHAEL TAYLOR GRAY, LLC McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values: Excellence Integrity Honesty Respect A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards. McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $44k-54k yearly est. 27d ago
  • Mortgage Loan Funding Specialist (Mortgage Warehouse Division)

    Georgia Banking 3.1company rating

    Loan servicing specialist job in Atlanta, GA

    Title: Mortgage Loan Funding Specialist Department: GBC Funding Reports To: Funding Operations Manager FLSA Status: Non-Exempt Hours: 8:00AM- 5:00PM or 8:30AM - 5:30PM Summary: Responsible for verifying wiring instructions for each warehouse funding request, maintaining the WLS database, and reviewing and processing incoming Purchase Requests for warehouse loan fundings. This role ensures compliance, accuracy, and timely execution of funding operations. Responsibilities: Ensure accuracy and thoroughness of each mortgage warehouse funding request Verify wiring instructions for each warehouse funding request Process approval requests from lenders in a timely manner Review and process incoming Purchase Requests for warehouse loan fundings Complete 30-40 funding reviews per day (volume-dependent) Review requests for additional funds and respond with Fed Reference Number Ensure next-day submissions are completed before end of day Collaborate with lenders to resolve issues related to funding requests Requirements At least 2 years of mortgage warehouse funding experience is preferred. Equivalent residential mortgage industry is required. Strong attention to detail especially around verification of documentation. Process-oriented with the ability to handle a high-volume of tasks with accuracy. Ability to work in a fast-paced environment while meeting deadlines. Has a can-do attitude and takes initiative to learn and master key processes. A team player willing to assist others and contribute to the success of the group. AAP/EEO Statement: Equal Opportunity/Affirmative Action Employer Veterans/Disabled.
    $29k-61k yearly est. 16d ago
  • Jr. Loan Officer

    Guaranty Mortgage Services 4.6company rating

    Loan servicing specialist job in Buford, GA

    is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC. The primary function of the Loan Officer is to sell loan products offered by NewRez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads. Additional Location Available: Utilize and develop a network of resources for mortgage loan business development and solicitation for new business. Utilize, manage and market to a database of customer contacts. Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary. Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information. Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio). Negotiate rate, terms and conditions of the loan. Lock loans on time and in the correct product type to avoid fall-out. Collect up-front fees from applicant. Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center. Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision. Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline. Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition. Represent the Company in various community and civic functions to enhance the Company's image and develop additional business. Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures. Maintain compliance on all loan files and pipeline. Other duties as assigned. Education and Experience Requirements Must have an active state MLO license in each state where business is to be conducted. High-school diploma or GED and a minimum. 3-years lending origination experience. Strong PC skills, including Power Point, Excel, Word and Lotus Notes. Solid knowledge of state and local real estate markets. Knowledge, Skill and Ability Requirements Ability to plan for contingencies and anticipate problems and identify risks. Ability to negotiate persuasively to produce positive outcomes. Ability to effectively listen and respond to customers' needs. Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills. Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment. Ability to instill trust and confidence from others. Ability to effectively convey and receive ideas, information, and directions. Ability to exhibit professional written and verbal communication at all times. Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles. Ability to value contribution of all team members and is effective at resolving workplace conflicts. Ability to establish positive rapport with customers. Ability to seek out new and creative ways to provide solutions to the customer's needs. Ability to demonstrate solid selling skills and techniques. Ability to influence others to gain commitment. Ability to maintain an intense optimism and focus on achieving goals even under adversity. Ability to recover quickly from setbacks and rejections. Ability to maintain and foster strong partnerships with customers. Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service. Ability to complete all required training courses on time. Ability to identify customer needs and adapt sales presentations effectively. #LI-CS1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Casual Workplace • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $30k-39k yearly est. Auto-Apply 49d ago
  • Loan Specialist

    Lendingpoint, LLC 4.1company rating

    Loan servicing specialist job in Kennesaw, GA

    Whether it's helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Ambitious, meticulous, and persuasive are just a few ways to describe our Sales team, and we're in the market to recruit a new dynamic deal-maker. If you want purpose in your work, successes to celebrate, and a supportive internal network, show us your skills by applying now. More than just a job, LendingPoint is an exciting career choice where you'll bring your conversion experience to a diverse team focused on taking the company to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of “Atlanta's Best Places to Work 2021.” What's In It For You? Base Salary + Uncapped Commission Potential Excellent Benefits Package That Includes: Medical/Dental/Vision, Paid Holidays and more! COMPANY MAJORITY OF EMPLOYEE COVERAGE for most medical plans! Team Oriented Fast-Paced Fun Environment Dedicated and experienced Management Team Pre-Qualified Leads with High Approval/Conversion Ratios On-going sales training and investment in our employees Average earnings salary + commission $80-$100k+ What You'll Do Day to Day: Source sales opportunities through inbound leads and outbound calls with potential customers. Manage high volume of inbound and outbound calls in a timely manner. Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs. Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers' needs. Clarify information, research every issue and provide solutions and/or alternatives. Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest. Research and understand our product lines so you can confidently upsell our customers to compatible products. Seize opportunities to upsell products when they arise. Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale. Build sustainable relationships and engage customers by taking the extra mile. Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately. Maintain clear records of all conversations in designated database. Maintain confidentiality of all customer PII and Company records. Attend assigned trainings to improve knowledge and performance level. Meet personal/team qualitative and quantitative targets. Background & Experience: High school diploma or equivalent required 1-2 years' experience in a customer support or sales role, preferred Ability to perform basic calculations and mathematical figures Proven track record of over-achieving quota/goals Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills Detail oriented, ability to multi-task, set priorities and manage time effectively Proficient in MS Office Suite Familiar with CRM systems and practices
    $26k-51k yearly est. Auto-Apply 60d+ ago
  • Commercial Loan Closing Specialist

    Home Trust Banking Partnership

    Loan servicing specialist job in Suwanee, GA

    The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending. Key Responsibilities / Essential Functions * Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions. * Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details. * Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan. * Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy. * Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations. * Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence. * Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking. * Maintain confidentiality and security of sensitive information. Job Requirements Education: * High school diploma or equivalent Required: * 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required. * Knowledge of basic legal concepts including real estate transactions. * Knowledge of commercial loan products and services. * Well-developed written and verbal business communication. * Proficient administrative and organizational skills. * Self-motivated with attention to detail. * Ability to prioritize duties and work independently. * Ability to meet designated deadlines while remaining flexible to changing assignments. * Proficient in Microsoft Office products. Preferred: * College degree in business or related field. * Experience with LaserPro. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
    $20k-50k yearly est. 41d ago
  • Consumer Loan Specialist - Bilingual Spanish

    Curo Group Holdings Corp 4.7company rating

    Loan servicing specialist job in Gainesville, GA

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist - Bilingual, Spanish, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Bilingual, Spanish: Must be fluent in English and Spanish * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 250 John W. Morrow Jr. Pkwy, Ste 103, Gainesville, GA 30501 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $15.3-21.8 hourly Auto-Apply 60d+ ago
  • Loan Processor III

    Guild Mortgage 4.3company rating

    Loan servicing specialist job in Marietta, GA

    Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. “Go to” subject matter expert/lead when Supervisor/Lead is not available. Essential Functions The processor is to become the contact for non-licensed activity once the loan is submitted to them. Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans. Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation. Identify potential issues and communicate to consumer and loan officer. Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues. Stay current with federal, state regulations, policies and industry trends. Check ratios and verify accuracy of AUS findings and program applicability. Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval. Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary. Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs. Update and verify accuracy of data input into system. Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc. Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing. Order generation of loan documents. Coach and provide guidance to less experienced Processors as needed. Use and modify templates to compose professional correspondence and emails. Provide status updates to Loan Officers and/or borrowers. Qualifications High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred. Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans. Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners. Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans. Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines. Expert knowledge in new construction documentation and condominium projects. Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.). Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks. Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness. Excellent customer service, interpersonal, verbal and written communication skills Intermediate math skills. Strong verbal and written communication skills. Strong detail orientation and highly organized. Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs. Supervision Depending on experience, supervision is intermittent to infrequent Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization May provide guidance to less experienced team members to resolve/escalate issues of high complexity Exercise sound judgment in executing core job responsibilities Average monthly pipeline is 14 loans. Travel: 0% Requirements Physical: Work is primarily sedentary; mobility in an office setting. Manual Dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Environmental: Office environment - no substantial exposure to adverse environmental conditions. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Target Salary Range: $55,000/yr Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
    $55k yearly 60d+ ago
  • Consumer Loan Specialist - Bilingual Spanish

    Attain Finance

    Loan servicing specialist job in Gainesville, GA

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist - Bilingual, Spanish, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Bilingual, Spanish: Must be fluent in English and Spanish Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 250 John W. Morrow Jr. Pkwy, Ste 103, Gainesville, GA 30501 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $20.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $15.3-20.5 hourly Auto-Apply 60d+ ago
  • Jr. Loan Officer

    Newrez

    Loan servicing specialist job in Buford, GA

    is for GUARANTY MORTGAGE SERVICES, one of the Family of Companies of Newrez LLC. The primary function of the Loan Officer is to sell loan products offered by NewRez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads. Additional Location Available: * Utilize and develop a network of resources for mortgage loan business development and solicitation for new business. * Utilize, manage and market to a database of customer contacts. * Maintain a positive sales environment by educating potential borrowers, Real Estate Agents and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary. * Complete thorough loan applications by communicating with perspective applicants and obtain specified information relating to the loan or credit application; correspond with applicant via telephone, email or in-person to resolve any questions regarding application information. * Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio). * Negotiate rate, terms and conditions of the loan. * Lock loans on time and in the correct product type to avoid fall-out. * Collect up-front fees from applicant. * Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center. * Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision. * Assist with, and solve, issues relating to processing, underwriting and closing of loans within employee's loan pipeline. * Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors and competition. * Represent the Company in various community and civic functions to enhance the Company's image and develop additional business. * Consistently apply superior decision making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations and procedures. * Maintain compliance on all loan files and pipeline. * Other duties as assigned. Education and Experience Requirements * Must have an active state MLO license in each state where business is to be conducted. * High-school diploma or GED and a minimum. * 3-years lending origination experience. * Strong PC skills, including Power Point, Excel, Word and Lotus Notes. * Solid knowledge of state and local real estate markets. Knowledge, Skill and Ability Requirements * Ability to plan for contingencies and anticipate problems and identify risks. * Ability to negotiate persuasively to produce positive outcomes. * Ability to effectively listen and respond to customers' needs. * Ability to demonstrate a strong desire to satisfy one's internal and external customers by displaying superior customer service skills. * Ability to demonstrate corporate responsibility by living our core values - Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment. * Ability to instill trust and confidence from others. * Ability to effectively convey and receive ideas, information, and directions. * Ability to exhibit professional written and verbal communication at all times. * Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles. * Ability to value contribution of all team members and is effective at resolving workplace conflicts. * Ability to establish positive rapport with customers. * Ability to seek out new and creative ways to provide solutions to the customer's needs. * Ability to demonstrate solid selling skills and techniques. * Ability to influence others to gain commitment. * Ability to maintain an intense optimism and focus on achieving goals even under adversity. * Ability to recover quickly from setbacks and rejections. * Ability to maintain and foster strong partnerships with customers. * Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service. * Ability to complete all required training courses on time. * Ability to identify customer needs and adapt sales presentations effectively. #LI-CS1 Company Perks: * 15 Paid Time Off (PTO) days and 18 after 1st anniversary! * 9 Paid Holidays * Casual Workplace * Employee Engagement Activities Company Benefits: * Medical (including Health Savings Account & Flexible Savings Account) * Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan * Performance-based Incentives * Pet Insurance * Advancement Opportunities Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $31k-41k yearly est. Auto-Apply 50d ago
  • Builder Loan Consultant

    Loan Depot 4.7company rating

    Loan servicing specialist job in Atlanta, GA

    The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder. Responsibilities: * Engage in managing the loan pipeline with all team members to meet company efficiency standards * Meet with borrowers to determine best loan program for individual needs after analyzing income, assets, credit, and property * Collect all required documentation from borrowers and converts to paperless documents * Prepare and submit loan submission sheet to set up * Read and understand rate sheets, product codes, loan level price adjustments to calculate rates and fees * Negotiate and confirm rates, fees, and lock terms with customer * Lock loans in the system with agreed upon terms and manage locked pipeline through the funding * Communicate regularly with borrowers to meet desired expectations * Communicate positively and professionally with operations staff throughout the process of the loan to ensure a smooth closing * Maintain minimum productivity goals Requirements: * NMLS loan originator license required * 1-3 years of Loan Origination experience required * Experience originating purchase loans required * Builder experience strongly preferred * High school diploma or general education degree (GED) required Why work for #teamloan Depot: * Aggressive compensation package based on experience and skill set. * Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive. * Work with other passionate, purposeful, and customer-centric people. * Extensive internal growth and professional development opportunities including tuition reimbursement. * Comprehensive benefits package including Medical/Dental/Vision. * Wellness program to support both mental and physical health. * Generous paid time off for both exempt and non-exempt positions. About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $30k-42k yearly est. Auto-Apply 19d ago
  • Mortgage Loan Servicer I

    Metrocity Bankshares, Inc.

    Loan servicing specialist job in Doraville, GA

    Title: Mortgage Loan Servicer Department: Mortgage Reports to: Mortgage Loan Servicing Manager * Reviews loan documents and initiates funding for loan closing * Performs booking of all new loans and creates new loan files * Monitors escrow accounts and initiates timely follow-up with agents and/or tax collectors * Makes insurance premiums and real estate tax payments from escrow accounts * Performs annual escrow analysis and mails statement and surplus refund checks * Monitors delinquent loans and prepares appropriate notices including demand letter * Monitors and records withdrawn and declined loans * Process paid off loans by preparing all necessary documents for recordation of Satisfaction of Deed and overpayment refund checks if any * Mails mortgage payment due notices and process payments * Scans loan documents including HUD, Note, Deed of Trust, Satisfaction of Deed, Title Policy, etc. * Reviews and pays state required recording fees and vendor fees * Prepares mortgage loan pipeline and board meeting reports * Performs other mortgage servicing activities to include, but not be limited to, account research, payment adjustments and various loan maintenance needs * Performs all duties in compliance with BSA/AML regulations and requirements * Obtains adequate data for CIP on all wire and money instrument transactions * Monitors and reports suspicious activity to the BSA Officer Education/Additional Training or Certifications: * Associates degree with Accounting Major or equivalent work experience Knowledge/Experience: * Software skills including Microsoft Office, Adobe, Internet, and Email Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision. AAP/EEO Statement: Metro City Bank is an Equal Employment Opportunity/Affirmative Action Employer with regard to Females, Minorities, Veterans and Disabled Persons Other Duties Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. By signing below, I acknowledge I have read and understand the Job Description above.
    $28k-35k yearly est. 9d ago
  • Northstar Mortgage Advisors: Specialist

    Canopy Mortgage

    Loan servicing specialist job in Douglasville, GA

    As a Specialist for Northstar, you will be responsible for ordering, reviewing, and analyzing all third party items required for any given mortgage. You will be tasked with communicating with the loan team and ensuring that we meet deadlines. There are four main tasks a specialist will work on: Appraisals, Verifying Employment (VOEs), Homeowners Insurance (HOIs) and Title Reports. Requirements Responsibilities: 1. Appraisals - Act as a point of contact for loan officers and appraisers to schedule and ensure that the appraisal report is completed on time to meet deadlines. Once the report is back, you will review it for accuracy and communicate any further needs to the loan team and/or appraiser. 2. Verifying Employment (VOEs) - Obtain documentation from the borrowers employer(s) to verify income, job position and length of employment. Once received, you will review for accuracy. 3. Homeowners Insurance (HOIs) - Act as point of contract for loan team and insurance agents, working to obtain a copy of the Evidence of Insurance for borrowers/property. Once received, reviewing policy to confirm it meets agency guidelines and following up for any corrections needed. 4. Title Reports - Working with title companies to request title packages. Acting as a point of contact between title companies and loan teams. Reviewing title packages to confirm all documents meet agency guidelines. Following up with the title companies to request any missing documents and/or corrections needed. Qualifications: Able to multitask Strong attention to detail and accuracy Adequate communication skills High level of problem solving skills as well as critical thinking Organized If you are a motivated and detail-oriented professional with a passion for the mortgage industry, we invite you to apply for the Specialist for Northstar position. Join our dynamic team and contribute to helping individuals achieve their dream of homeownership.
    $27k-43k yearly est. 60d+ ago
  • Loan Specialist

    Regional Finance 4.1company rating

    Loan servicing specialist job in Kennesaw, GA

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and responsibilities * Provide exceptional service to all customers. * Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. * Maintain office cash with accuracy and proper security. * Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. * Minimize delinquent debt through calling customers and collecting on past-due accounts. * Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. * Transport money and deposits to and from bank. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent. * Prior customer service experience in either a sales/retail environment or cash management environment. * Must pass drug screen, criminal and credit background checks. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Sales mentality. * Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $19k-45k yearly est. 30d ago
  • Home Loan Specialist II

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Atlanta, GA

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Foreclosure Specialist

    McMichael Taylor Gray, LLC 3.8company rating

    Loan servicing specialist job in Peachtree City, GA

    Job DescriptionDescription: McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist to work in our Halfmoon, NY office. The Foreclosure Specialist will be responsible for is responsible for supporting attorneys with movement of files via communication with the client, initial preparation of documents for attorney review, completion of steps in client and case management systems, and ensuring compliance with legal and industry requirements. Requirements: Drafting legal documents for attorney review in preparation of sale. Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence. Communicate with client(s) in the respective client system(s) and via email. Provide regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Maintain information related to specific team documents. Draft correspondence with clients and other agencies involved in foreclosure process. Answer phone calls from prospective purchasers and or borrowers or lenders. Perform other duties as assigned Required Skills/Abilities: High school diploma or equivalent required; Bachelor's degree in a related field preferred. A minimum of 1 - 3 years of experience in lender processing or other default services processing within the legal domain. Preferably familiar with client and case management systems like Case Aware, Perfect Practice, Black Knight, and Tempo. Proficient in MS Office applications, including Outlook and Teams. Demonstrates a keen eye for accuracy and attention to detail. Must be committed to providing exceptional customer service. Ability to communicate courteously and effectively with borrowers, clients, attorneys and outside parties. Capable of effectively prioritizing tasks and meeting tight deadlines. Experience with SCRA and proficiency with electronic databases would be advantageous ABOUT MCMICHAEL TAYLOR GRAY, LLC McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values: Excellence Integrity Honesty Respect All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards. McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $44k-54k yearly est. 31d ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Alpharetta, GA?

The average loan servicing specialist in Alpharetta, GA earns between $46,000 and $661,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Alpharetta, GA

$175,000
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