Circuit Actions Specialist
Loan servicing specialist job in South Carolina
GovCIO is currently hiring for a Circuit Actions Technician III. This position will be located in Sumter, SC and will be an onsite position.
Responsibilities:
#ctss
Provide circuit action support. The contractor shall:
Perform circuit actions IAW DISA Circular 310-70-1 and 310-130-1;
Support day-to-day operations of the circuit management office and TCFs.
Qualifications:
Required Skills and Experience:
High School with 6 - 9 years (or commensurate experience)
Clearance Required: SECRET
IAT II, CCNA certification
Lead-level practical experience in: installing new communications circuits; solving complex problems, understanding the interrelationships of circuits and ability to exercise independent judgment in performing tasks in support of communications systems or equipment; AND
- 5 years' experience in activating new TCF circuits within equipment: NET Promina; KG, KY, KIV and ancillaries; Cisco Routers/Switches; Patch panels/maintenance panels; fiber optic modems and interface cards; AND
- Lead-level experience in circuit actions at the base, camp, station, MAJCOM, unified command or component level
Preferred Skills and Experience
Top Secret clearance
*Pending contract award
#proposal
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $72,000.00 - USD $79,000.00 /Yr.
Auto-ApplyOnboarding Specialist
Loan servicing specialist job in Charlotte, NC
Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:
Onboarding Specialist
This Is What You'll Do:
Plan and coordinate the logistics of new employee onboarding, including scheduling and preparing materials.
Conduct orientation sessions to introduce new hires to the company's culture, values, policies and procedures.
Schedule and coordinate onboarding activities, providing guidance and support to new hires throughout the process.
Ensuring completion of paperwork and following all legal and administrative compliance when onboarding candidates.
Assist new hires with completing the necessary paperwork, including employee forms, benefits enrolment, and IT setup.
Processes I-9 and E-Verify requests.
Processes background checks and drug screens.
This Is Who You Are:
Excellent interpersonal skills, strong written and verbal communication skills.
Highly ambitious and ability to think outside of the box.
Eager to share new ideas and contribute to a team.
Self-motivated and willing to assume the initiative.
Attentive to every detail.
Capable of thriving while working independently.
This Is What It Takes:
2+ years of experience in onboarding and recruitment with a proven track record of successful onboarding processes and employee retention.
Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws and regulations to ensure compliance during the onboarding process.
Strong organizational skills to manage and streamline the onboarding process efficiently.
Excellent communication and interpersonal skills to build rapport with new employees and establish a positive onboarding experience.
Attention to detail and organizational skills to coordinate and manage multiple onboarding processes simultaneously.
Adaptability and flexibility to accommodate the diverse needs and backgrounds of new employees.
Ability to collaborate and work effectively with remote team members with prior experience in corporate onboarding.
Proficiency in Microsoft Office Suite.
Proficiency in using HRIS systems and experience with different applicant tracking systems.
May require travel to assist field locations with recruitment.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Employee assistance program (EAP)
Wellness program
401 (k) retirement plan
Paid time off
Company-paid holidays
Personal time
More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
INNER SATISFACTION.
OUTSTANDING IMPACT.
Home Loan Specialist II
Loan servicing specialist job in Columbia, SC
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
Easy ApplyLoss Mitigation Specialist I
Loan servicing specialist job in Columbia, SC
Loss Mitigation Specialist I (Hybrid - Columbia, SC)
The Loss Mitigation Specialist I provides exceptional customer service through loss mitigation administration, reporting, and ancillary functions, managing special requests within communicated service level agreements.
What You'll Do
Process partial lien releases and special requests (e.g., Release of Liability, Easements, Subordinations) in accordance with Bank, investor, and insurer guidelines.
Review and prepare lien releases and DMV mobile home title releases for execution by senior leadership.
Track and monitor special requests using internal systems (e.g., CSG Assyst) and update procedures as needed.
Collaborate with sub-servicers to resolve issues and ensure accurate handling of special requests.
Monitor foreclosure and bankruptcy processes to ensure compliance with investor and statutory requirements.
Order appraisals, inspections, and Broker Price Opinions to support loss mitigation efforts.
Coordinate with investors and sub-servicers to determine borrower eligibility for loss mitigation programs and ensure compliance.
Conduct monthly and quarterly reporting, including non-accrual reviews, TDR recommendations, and ASC310 reports.
Manage real estate owned loans guaranteed by Farmer Mac, including marketing, sale recommendations, and delinquency reporting.
Perform additional duties as assigned, including backup support for loan setup and reporting functions.
What You'll Need
Associate's degree in business or related field.
A minimum of 1-2 years of experience working with loss mitigation, foreclosures, bankruptcies, special requests preferred.
Strong knowledge of collection policies, laws, and regulatory compliance.
Excellent communication, follow-up, problem-solving, and analytical skills.
Proven ability to work independently, manage multiple priorities, and perform under pressure.
Skilled in resolving issues across departments while maintaining professionalism and confidentiality.
Comfortable interacting with diverse personnel at all organizational levels.
Auto-ApplyLoss Mitigation Specialist I
Loan servicing specialist job in Columbia, SC
Loss Mitigation Specialist I (Hybrid - Columbia, SC)
The Loss Mitigation Specialist I provides exceptional customer service through loss mitigation administration, reporting, and ancillary functions, managing special requests within communicated service level agreements.
What You'll Do
Process partial lien releases and special requests (e.g., Release of Liability, Easements, Subordinations) in accordance with Bank, investor, and insurer guidelines.
Review and prepare lien releases and DMV mobile home title releases for execution by senior leadership.
Track and monitor special requests using internal systems (e.g., CSG Assyst) and update procedures as needed.
Collaborate with sub-servicers to resolve issues and ensure accurate handling of special requests.
Monitor foreclosure and bankruptcy processes to ensure compliance with investor and statutory requirements.
Order appraisals, inspections, and Broker Price Opinions to support loss mitigation efforts.
Coordinate with investors and sub-servicers to determine borrower eligibility for loss mitigation programs and ensure compliance.
Conduct monthly and quarterly reporting, including non-accrual reviews, TDR recommendations, and ASC310 reports.
Manage real estate owned loans guaranteed by Farmer Mac, including marketing, sale recommendations, and delinquency reporting.
Perform additional duties as assigned, including backup support for loan setup and reporting functions.
What You'll Need
Associate's degree in business or related field.
A minimum of 1-2 years of experience working with loss mitigation, foreclosures, bankruptcies, special requests preferred.
Strong knowledge of collection policies, laws, and regulatory compliance.
Excellent communication, follow-up, problem-solving, and analytical skills.
Proven ability to work independently, manage multiple priorities, and perform under pressure.
Skilled in resolving issues across departments while maintaining professionalism and confidentiality.
Comfortable interacting with diverse personnel at all organizational levels.
Auto-ApplyForeclosure Specialist
Loan servicing specialist job in Charlotte, NC
McMichael Taylor Gray , LLC is seeking a Foreclosure Specialist for our Charlotte, North Carolina office location. The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline.
Requirements
Maintain an assigned a portfolio of loans that are in foreclosure to ensure that the loans are properly and timely processed
Able to properly document the case management system with the progress and/or current status of the file
Ability to pinpoint files that are not moving forward fast enough and accurately communicate what is needed in order to proceed
Ensure adherence to client, state, and federal requirements
Ability to enter and verify that the correct data is in the case management system
Accurately draft foreclosure documents for attorney review, i.e. debt affidavits, payoffs, and reinstatement quotes
Calendar regular follow-up requests for outstanding items
Accountable for assigned daily workload and work in advance of upcoming deadlines
Responsible for special projects and reporting required by clients
Comfortable with handling incoming calls from borrowers in default
Ability to perform basic mathematical calculations and tasks requiring detail, concentration, and accuracy;
Place outbound calls to the Clerk of Court, Register of Deeds, Sheriff
Required Skills/Abilities:
Working knowledge of foreclosure law and terminology
Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors.
Proficient with MS Outlook, MS Excel and MS Word
Well organized, effective time management, prioritize and allocate workload for optimum efficiency
Strong verbal and written communication skills
Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
Strong work and business ethics; Self-motivated and able to work independently and as a Team Player
Effective problem solving skills
Attention to detail
Working knowledge of client systems including Black Knight/LPS, Tempo, and CaseAware
Physical Requirements and Working Conditions:
General high-volume, fast-paced work environment
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at
Occasional overtime may be required
Loan Specialist - Internal
Loan servicing specialist job in Hope Mills, NC
Job purpose The Loan Specialist will assist with overall operations of the branch office, in particular, customer relations, account building, account management, new loan & payment processing, cash management, and compliance. The Loan Specialist will perform in accordance with RMC's Mission, Vision and Shared Values. Duties and responsibilities
Develop and improve customer relations and provide exceptional service to all customers.
Data entry of loan applications and documents into RMC systems, take and process credit loan applications, and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security; maintain correct amount of denominations of money in cash drawers daily.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Comply with all company policies and all State and Federal lending regulations; title recording and maintain report.
Minimize delinquent debt through appropriate account management activities.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Pull credit bureau files for review by management.
Assist management in updating of daily logs and reports.
Process mail as needed.
Transport money and deposits to and from bank.
Maintain all customer files to be in compliance with RMC record retention policies.
Order, organize, and maintain branch supplies.
Assist in training of new employees as directed by the Branch Manager.
Complete training program within the time set forth by the Training Department.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
6+ months of customer service experience in either a sales/retail environment or cash management environment.
Experience with Microsoft Office Suite products.
Data entry proficiency.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Preferred Qualifications
Experience in consumer finance industry.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Confidence.
Sales mentality.
Adaptable to an ever changing environment.
Working conditions This position works in an office providing customer services to customers and potential customers in person and over the phone. The Loan Specialist typically works 9am to 6pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This is the Internal Careers page for current Regional team members to search for and apply to an available position within the Company.
Regional team members care about our customers, our communities and each other. We value team member diversity and believe it is crucial to achieving our goals. We share our ideas and enthusiasm and help make this a great place to work and grow. We thank you for taking time to listen and help our customers get through life's financial tough spots.
Auto-ApplyLoan Specialist
Loan servicing specialist job in Fayetteville, NC
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplySenior Mortgage Closing Specialist
Loan servicing specialist job in Columbia, SC
This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. This position prepares closing documents to be provided to title or escrow companies. Reviews documents in loan files or records for accuracy, completeness, and compliance, and inputs information into loan origination systems. Verifies funding amounts, issues funding authorization or wire instruction, and reconciles amounts to various general ledger accounts.
Responsibilities
* Documentation - Generates, evaluates, and validates accuracy of closing documentation prior to sending to settlement agent. Calculates aggregate escrows and corresponds with settlement agent. Reviews HUD-1 settlement statements, hazard insurance policy, title binders, security instruments, and tax records for accuracy. Verifies that documentation is compliant with investor guidelines, legal guidelines, and Bank policy.
* Closing Paperwork - Manages a pipeline of ready-to-close loans ensuring that closing packages are delivered prior to any closing deadlines.
* Loan Support - Receives and inventories closed loan packages from attorneys. Sources, compiles, and reviews any missing loan documentation or information from parties involved in the loan process. Provides regular communication regarding corrections and loan status. May provide direction or guidance on advanced loan matters to less experienced associates.
* Payment Processing - Reviews closing fee checks and ensures that checks are made payable to the appropriate parties. Prepares the general ledger guide sheet and forwards to accounting.
Qualifications
Bachelor's Degree and 0 years of experience in Mortgage loan closing OR High School Diploma or GED and 2 years of experience in Mortgage loan closing
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Foreclosure Real Estate Specialist
Loan servicing specialist job in Greenville, SC
Job Description
Foreclosure Real Estate Specialist - Build Expertise in a Growing Market
We're looking for real estate professionals who want to deepen their knowledge and work within one of the most active segments of the housing market. Foreclosure and distressed properties remain in steady demand, and this role offers the chance to develop a valuable specialty while helping buyers, sellers, and investors navigate unique opportunities.
As part of our team, you'll learn how the foreclosure process works from start to finish and gain access to resources that make it easier to serve clients effectively. You'll work with pre-qualified leads, receive support with marketing and administration, and have guidance from people experienced in this niche. This allows you to focus on advising clients, tracking local inventory, and staying ahead of relevant market trends.
This position is a strong fit for someone who communicates clearly, enjoys problem-solving, and wants to build a long-term book of business in a specialized field. Whether you're an established agent or newer to real estate, we can help you develop the expertise needed to become a trusted resource for both homeowners and investors.
If you're ready to expand your skills and work in a niche that offers consistent opportunities, apply today. We'd be happy to share more about what it takes to succeed in foreclosure real estate and how our team supports your growth.
Compensation:
$150,000 - $225,000 yearly
Responsibilities:
Serve as the first point of contact for buyer and seller leads
Build rapport quickly through calls, texts, and email communication
Understand client needs and connect them with the appropriate team member
Maintain a high level of responsiveness and professionalism in all interactions
Provide regular updates and support throughout the buying or selling process
Contribute to a smooth and positive client experience
Qualifications:
Must be comfortable using CRMs and digital communication platforms
Real Estate License or currently in the licensing process
Detail-oriented and highly organized with time management skills
Tech-savvy and eager to learn new tools
Self-starter with the ability to work independently
About Company
At Keller Williams, our mission is clear: to fuel the success of real estate agents by delivering unparalleled resources, expert mentorship, and cutting-edge technology. We are dedicated to empowering agents to excel in a competitive market, providing the tools and support needed to drive growth, achieve goals, and thrive-every step of the way.
Loan Processor
Loan servicing specialist job in Lexington, SC
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.
Job Responsibilities:
Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting.
Assemble the complete loan package in proper order for underwriting.
Verify all required documentation (pre-underwrite) in the file.
Complete the required loan checklist.
Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
Verify that vendor orders are complete, invoices are received and in the applicant's E-file.
Manage pipeline by completing and submitting reports within allotted turn-around times.
Assist set-up of loans.
Document all communication related to the loan application in the conversation log.
Train and assist supervision of new Loan Processors and other processing personnel.
Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
Available to work varying hours and overtime if needed.
Qualifications and Skills:
High School Diploma or equivalent.
Minimum of 5 years' residential mortgage processing experience.
Experience with Encompass.
Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
Knowledge of DU, LP, Microsoft Office, and Windows.
Excellent math and analytical skills.
Excellent communication skills.
Excellent prioritization and time management skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyLoan Documentation Specialist
Loan servicing specialist job in Orangeburg, SC
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
LoanBud is continuing to grow, and we have an exciting opportunity for the right candidate to join a great team in Orangeburg, SC! Join us in the pursuit of our mission to help small businesses get the financing they need to succeed, and enjoy a career filled with professional growth opportunities, team-oriented colleagues, and the satisfaction of supporting small businesses.
We appreciate our employees and in order to continue serving our customers at the highest level, we continue to strive to become "the place to work".
We are looking for a Loan Documentation Specialist to assist LoanBud Business Lending Officers and borrowers process and close SBA and other commercial loans. Do you have banking, loan processing or loan review experience, do you enjoy helping people meet their financial goals, do you have attention to detail and excel in process workflow? This may be the perfect job for you, and we encourage you to apply!
Compensation for this position is a salary plus commission. Wage placement based on qualifications and direct experience for this position.
About LoanBud
We Offer Great Benefits!
We offer solid benefits, including medical, dental & vision and a generous 401(k) match. We take care of our employees!
The wisest investment we make is in our employees. We support them with professional development resources and opportunities for advancement.
At LoanBud, we believe in work-life balance. With an extensive holiday and PTO plan, there's always something to look forward to.
We offer a supportive and flexible work environment. We treat our employees like humans, not robots. You deserve respect, empathy, and trust, and that's what you'll get as a member of our LoanBud team.
Summary Of Job Duties Of This Position
This position assists customers, lenders, and lending officers with the processing and closing of SBA and other commercial loans. Their responsibilities include interfacing with borrowers and referral partners from loan submission to funding, collecting and reviewing documentation per program requirements, coordinating and processing loans in accordance with lender guidelines, ordering and collecting 3rd party reports.
Essential Duties And Responsibilities
Collaborates with internal staff including Business Lending Officers to process and close loans in a timely manner.
Reviews the loan file and prepares a list of items required to close and fund the loan.
Communicates the requirements and loan status clearly and concisely.
Prepares loans for submission in accordance with lender guidelines and requirements.
Calculates business and/or global debt service coverage ratios.
Opens Title and orders preliminary title reports as required; reviews title reports and make changes as necessary.
Reviews and accepts entity documentation such as articles, by-laws as well as partnership and LLC documents.
Ensures compliance and adherence to SBA Standard Operating Procedures (SOP) and lender credit policy.
Determines insurance requirements and obtains hazard/flood/liability insurance as required.
Reviews loan applications and determines initial eligibility.
Prepares and completes loan document requests; ensure that loans are documented correctly to ensure conformance with lender approvals and conditions.
Coordinates closings with borrowers, referral partners and business lending officers.
Maintains accurate pipeline reports; meets monthly loan closing and loans in pipeline goals.
Perform other duties as assigned.
What We Look For In a Loan Documentation Specialist
Deadline Oriented the individual acts with a sense of urgency to prioritize and hit required deadlines.
Analytical - the individual synthesizes complex or diverse information.
Problem-solving - the individual identifies and resolves problems on time and gathers and analyzes information skillfully.
Communication - the individual speaks and writes clearly and persuasively in positive and negative situations, demonstrates excellence in telephone etiquette, customer service, and business communication skills.
Leadership - the individual inspires and motivates others to perform well, accepts feedback from others.
Quality management - the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness, including the ability to proofread documents for accuracy.
Judgment - the individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
Safety and security - the individual observes safety and security procedures and uses data and materials properly.
Preferred Requirements
Associates degree or higher
Four years' experience in loan processing or four years of combined professional experience and education in a related field
Knowledge of SBA loans or prior lending experience
Proficient use and understanding of MS Office products (Word, Excel, Outlook)
AAP/EEO Statement
LoanBud values their employees and provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Sr. Consumer Loan Specialist - Sales Customer Service
Loan servicing specialist job in Lancaster, SC
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.
Job responsibilities are as follows:
* Actively seeks opportunities to originate new loan business with new and existing customers.
* Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
* Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
* Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
* Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
* Closes loans, assembles loan folders, and breaks down files.
* Consistently meets or exceeds loan goals.
* Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
* Applies analytical skills to quickly and efficiently resolve any customer issues.
* Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
* Processes insurance claims, follow-ups and payments daily and maintains insurance log.
* Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
* Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
* Answers incoming phone calls; checks branch's voicemail.
* Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.
Requirements
* High school diploma or equivalent.
* Minimum of 2 years of experience in a goal oriented, incentive based sales role.
* 1+ years of experience in the consumer finance industry preferred.
* Professional demeanor, positive attitude, strong communication and customer relations skills
* Ability to work well independently, as well as a dedicated team member.
* Ability to work in a fast-paced environment and successfully navigate priorities.
* Proficiency with Windows and Microsoft Office Suite
* Valid driver's license, reliable transportation, and auto insurance
* Willingness to comply with our company policy regarding employment credit check, background checks and drug screening
* Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.
Benefits
We offer a competitive compensation and benefits package including:
* Health, Dental, & Vision Insurance
* 15 days of Paid Time Off (PTO) to start + 1 additional personal day
* 401k + employer match
* Company provided Life Insurance & Long Term Disability
* Employee Assistance Program - Confidential mental health support
Additional benefits with Republic Finance include:
* Access to LinkedIn Learning's library of 10,000+ professional development courses
* Employee of the Month Program
* Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
* Professional offices with a friendly team environment
* Monthly incentive bonus pay
* Internal promotions
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
Auto-ApplyMortgage Loan Processor
Loan servicing specialist job in Lexington, SC
Responsible for processing and coordinating mortgage loan closings. Examines and collects required documents and orders appraisals and title work. Submits loans to various investors for loan approvals. Works through various situations that arise during processing and/or closings to facilitate loan approvals and closings.
Essential Duties and Responsibilities (Other duties may be assigned.)
* Demonstrate knowledge of Bank mortgage loan products and services.
* Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations. Includes coordinating with legal counsel and bank operating departments to ensure adherence to laws and regulations relating to new and/or revised bank products and services.
* Demonstrate familiarity with underwriting guidelines with all of the Bank's investors and programs.
* Support the Bank's CRA Officer by reporting CRA data.
* Work with loan applicants and requests required information for determining a credit decision.
* Compile loan packages including ensuring pertinent documents are complete and accurate, and analyzing and reviewing applicant's credit history. Also reviews appraisal reports for accuracy and investor requirements.
* Conduct credit review to ensure that granted loan approval is within Investor guidelines. Notifies originators of any problems or issues during the process of the loan. Keeps both the borrower and originator informed as the loan goes to different phases of processing and closing.
* Prepare closing package (does not include closing disclosures).
* Promote business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services using Bank-endorsed techniques and processes.
* Assume ownership of customer problems to achieve resolution.
* Serve as secondary contact in responding to customer and non-customer inquiries relative to mortgage loan products, rates, procedures, etc.
Qualifications
* Bachelor's degree, or at least 5 years of related experience, or an equivalent combination of education and experience.
* Effective oral and written communication skills.
* Ability to compute basic to moderately complex math calculations.
* Basic problem-solving and analytical skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Proficiency in using personal computers and office products (e.g., Word, Excel).
* Excellent customer service and interpersonal skills.
* Ability to work independently.
* Ability to properly package a loan.
* Self-starter who is goal- and results-oriented.
* Ability to work with direction from supervisor.
* Ability to effectively multi-task in a close working environment.
Apply Now
Foreclosure Specialist
Loan servicing specialist job in Charleston, SC
McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist for our South Carolina practice.
Remote work will be considered for the right candidate located in South Carolina.
The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline.
Requirements
Work closely with attorneys to oversee foreclosure actions
Ensure adherence to client, state, and federal requirements
Database entry and tracking of the legal documents throughout the review process
May prepare accurate judgment figures, payoffs, and reinstatement
Coordinate past due steps in the foreclosure process, work with attorney firms to ensure timely completion
Communicate with attorneys to update files that are in legal process (i.e. foreclosure and eviction proceedings)
Responsible for special projects and reporting required by clients
Ensure accounts are properly documented with actions taken, correspondence, and explanation of delay, if any
Ensure the information contained within the legal documents is accurate and meet department quality assurance standards
Create and image supporting documents used to validate the information contained within the legal document
Monitors foreclosure loans and ensures that foreclosure actions on individual accounts are completed in a timely manner, according to client, state, and regulatory guidelines, minimizing financial losses to the company.
Required Skills/Abilities:
Working knowledge of foreclosure law and terminology
Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors.
Proficient with MS Outlook, MS Excel and MS Word
Well organized, effective time management, prioritize and allocate workload for optimum efficiency
Strong verbal and written communication skills
Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
Strong work and business ethics; Self-motivated and able to work independently and as a Team Player
Effective problem solving skills
Attention to detail
Working knowledge of client systems including Black Knight/LPS, Tempo, a360 CaseAware
ABOUT MCMICHAEL TAYLOR GRAY, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:
Excellence
Integrity
Honesty
Respect
A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.
McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Home Loan Specialist II
Loan servicing specialist job in Raleigh, NC
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
Easy ApplyLoan Specialist
Loan servicing specialist job in Winston-Salem, NC
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyLoan Specialist - Internal
Loan servicing specialist job in Garner, NC
Job purpose The Loan Specialist will assist with overall operations of the branch office, in particular, customer relations, account building, account management, new loan & payment processing, cash management, and compliance. The Loan Specialist will perform in accordance with RMC's Mission, Vision and Shared Values. Duties and responsibilities
Develop and improve customer relations and provide exceptional service to all customers.
Data entry of loan applications and documents into RMC systems, take and process credit loan applications, and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security; maintain correct amount of denominations of money in cash drawers daily.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Comply with all company policies and all State and Federal lending regulations; title recording and maintain report.
Minimize delinquent debt through appropriate account management activities.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Pull credit bureau files for review by management.
Assist management in updating of daily logs and reports.
Process mail as needed.
Transport money and deposits to and from bank.
Maintain all customer files to be in compliance with RMC record retention policies.
Order, organize, and maintain branch supplies.
Assist in training of new employees as directed by the Branch Manager.
Complete training program within the time set forth by the Training Department.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
6+ months of customer service experience in either a sales/retail environment or cash management environment.
Experience with Microsoft Office Suite products.
Data entry proficiency.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Preferred Qualifications
Experience in consumer finance industry.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Confidence.
Sales mentality.
Adaptable to an ever changing environment.
Working conditions This position works in an office providing customer services to customers and potential customers in person and over the phone. The Loan Specialist typically works 9am to 6pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This is the Internal Careers page for current Regional team members to search for and apply to an available position within the Company.
Regional team members care about our customers, our communities and each other. We value team member diversity and believe it is crucial to achieving our goals. We share our ideas and enthusiasm and help make this a great place to work and grow. We thank you for taking time to listen and help our customers get through life's financial tough spots.
Auto-ApplyLoan Processor
Loan servicing specialist job in Lexington, SC
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.
Job Responsibilities:
* Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting.
* Assemble the complete loan package in proper order for underwriting.
* Verify all required documentation (pre-underwrite) in the file.
* Complete the required loan checklist.
* Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
* Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan.
* Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
* Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
* Verify that vendor orders are complete, invoices are received and in the applicant's E-file.
* Manage pipeline by completing and submitting reports within allotted turn-around times.
* Assist set-up of loans.
* Document all communication related to the loan application in the conversation log.
* Train and assist supervision of new Loan Processors and other processing personnel.
* Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors.
* Available to work varying hours and overtime if needed.
Qualifications and Skills:
* High School Diploma or equivalent.
* Minimum of 5 years' residential mortgage processing experience.
* Experience with Encompass.
* Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred.
* Knowledge of DU, LP, Microsoft Office, and Windows.
* Excellent math and analytical skills.
* Excellent communication skills.
* Excellent prioritization and time management skills.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Loan Specialist
Loan servicing specialist job in Wilmington, NC
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
* Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.