Loan servicing specialist jobs in Elkhart, IN

We are seeking a motivated and reliable Duct and Insulation Lead Installer to join our team. This role is responsible for installing insulation in residential projects, ensuring high-quality work, energy efficiency, and customer satisfaction. The ideal candidate has experience in residential HVAC duct work, and insulation and is comfortable working with a high level of integrity in confined spaces. Key Responsibilities Review daily work schedule and ensure truck is stocked with insulation materials, tools, and equipment. Install ducting on HVAC ductwork, piping, and equipment according to specifications, work orders, and safety standards. Measure and cut insulation materials such as fiberglass, foam, or other thermal products. Prepare and seal surfaces by caulking, taping, or applying adhesives to prevent air leakage. Secure insulation with staples, tape, wire, or fasteners. Install vapor barriers and protective coverings where required. Safely operate hand and power tools, including knives, staple guns, saws, and blowers. Maintain accurate records of materials used and work completed. Follow all company safety standards and keep job sites clean. Qualifications High school diploma or GED (preferred). Prior experience in construction, insulation, or painting (blown-in/spray foam similar to painting). Valid driver's license with a clean driving record. Ability to read and follow written and verbal instructions. Strong attention to detail, integrity, and teamwork skills. Positive attitude and willingness to learn. Physical Requirements Regularly lift/move up to 50 lbs. Comfortable working at heights, on ladders, and in confined spaces (attics, crawlspaces, subfloors). Stand, bend, kneel, and work on feet for extended periods. Ability to perform manual labor in varying weather conditions. Benefits Competitive pay. Health, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Life insurance. Ongoing training and career advancement. Company vehicle (for qualifying positions). Company Culture We pride ourselves on a supportive, safety-first workplace where hard work and a great attitude are valued. We are an equal opportunity employer and committed to diversity, inclusion, and fair employment practices. #HLP2 Pay Range$20-$22 USD About HELP For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients' expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don't worry. We can teach you everything you need to know! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Review and complete loan data in LOS (Loan Origination System: Power Lender) Prepare, review and deliver loan closing packages to closing agents. Manage and resolve problems or issues that arise with loan documentation. Act as an intermediary between all parties involved in the loan transaction. Ensure closing complies with all corporate, state, federal and agency guidelines. Coordinate loan closing proceeds and ensure disbursed as required. Perform and generate compliance test. Prepare draft settlement statement. Reviews file documentation for accuracy per guidelines and investor requirements. Coordinates and prepares documents necessary to take mortgage loans from the approval to closing (CD, Mortgage, Note, Final TIL, title work, homeowners insurance, flood insurance, payoff letters). Working closely with the processing department and title companies. Assist with clearing conditions on suspended files. Maintain a production queue of mortgage loans. Coordinate loans with MBOs, LOs and 3rd party vendor to close within credit document expiration and rate lock expiration dates. Review all pre-closing documentation, including but not limited to title commitment, homeowners, and flood insurance policies. Ability to review and understand elements of property appraisals. Obtain verification of employments. Image all documents to our system of record Perform other duties as may be required Salary:: $45,000 - $60,000 a year

An employer is looking for multiple Annuity Call Center Representatives for a hybrid, contract-to-hire opportunity in the Cincinnati, Ohio area. The client is a leading insurance holding company who provides protection, retirement income and reinsurance solutions through its subsidiaries. The Annuity Call Center Representative plays a significant role within the Annuity business unit for the client, and the Call Center Representative will have a direct impact on customers. This person will operate in an inbound call center environment, serving as the primary point of contact for providing reactive annuity product support for clients and financial professionals via phone and email communication. The Call Center Representative will be thoroughly trained, starting the first 8 to 12 weeks on-site at the client's Blue Ash location. They will start with taking very basic calls, and ultimately transferring the majority of calls until they finish the training program. Representatives can expect to take anywhere from 40-50 calls per day to start, with that number expected to grow over time as the company expands. Basic calls may consist of basic contract information, issue dates, status updates, etc. Once fully trained, the Representative can expect to take on more complex calls. This includes, but is not limited to: Providing education and customer service on the client's full portfolio of annuity products and riders Taking and processing trade requests as well as taking other buy/sell orders in a timely/accurate manner Professionally communicating with a large array of internal departments in order to assist the external customers Qualifications: General customer service experience, preferably in a call center environment Strong customer service skills, including a professional/polite telephone personality with excellent written and verbal skills Proven ability to learn new concepts whether through recent studying experience or another complex role Experience with Microsoft Products (Word, Excel, Teams, Outlook, etc.) Strong, proven aptitude for learning Strong organizational and analytical skills with the ability to multitask The ability to effectively and efficiently navigate through multiple programs/systems/screens while on a phone call Proven reliability

Guardian Savings Bank is a large lender in Cincinnati, Northern Kentucky, Lexington and Louisville that puts people first. Our customers are part of a close-knit community and their banking needs are both met and serviced locally. Everything from opening an account, securing a home loan or getting advice on the best banking options, we're here for you. In a fast-paced world, you can count on Guardian Savings Bank to slow down and give you the attention you deserve. Guardian Savings Bank is looking for an Escrow Specialist to assist our borrowers with everyday tax and insurance needs. Purpose of the role The Escrow Specialist is the first line contact with borrowers to resolve complex escrow needs. From taxes, insurance, flood, PMI and beyond, the Escrow Specialist ensures timely payment of all escrowed items and works with borrowers to help them understand escrow needs and concerns. Essential Duties and Responsibilities Handle complex calls with customers related to escrow analysis, tax, insurance, PMI and FHA Assumes a high level of responsibility in resolving escalated research issues related to customer accounts Trains new employees and employees from other areas on various insurance, tax and analysis functions Responds to assessments from QC & compliance departments Works various monthly reports to ensure customers mortgage payments are adjusted in accordance with RESPA guidelines Review and document any accounts with payment increases or decreases that fall outside of the Established escrow parameters Complete monthly exception reports to clear any error that would prevent the annual analysis Work exception reports from escrow vendors to ensure the timely completion of payment processing for monthly transactions, monitored by FDICIA & Sarbanes Oxley Prepare wires to outsourced providers of tax and insurance Review, approve or deny & pay claims for tax provider that result in Guardian charge offs Work closely with vendors, customers, tax agencies, insurance companies & affiliates on customer services issues relating to escrow processing; make appropriate account adjustments to correct improper escrow line set-up issues Track & recover advances utilized to clear incorrect escrow payments Process daily correspondence & send to vendors in overnight transactions Complete customer requests to add, delete & reanalyze escrow accounts Clearly explain customer escrow analysis statements; involves detailed mathematical understanding and calculations Research insurance & tax issues that create overages & shortages on customer accounts Ensure monthly analysis checks & statements are mailed to customers in accordance with RESPA guidelines Work w/ customer solutions to ensure accounts coming out of bankruptcy & loan modifications are analyzed correctly Other duties as assigned Education/Experience Education and Experience High School Diploma required. Additional college credits and/or degrees preferred Job competencies 1-2 years of prior escrow experience desired Organized and dependable Basic mortgage documentation knowledge preferred Working knowledge of Microsoft products, including Excel, Word, Outlook Analytical and attention to detail Ability to problem solve and multi-task Verbal and Written Communication Self-Motivated Team Player Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice. Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description & Skill Requirement: Core Responsibilities • Design and build advanced AI-driven systems utilizing LLMs (e.g., Azure OpenAI GPT Models, Claude, Llama, Mistral, Gemini, and open-source models) for tasks such as text understanding, generation, summarization, and contextual reasoning within engineering workflows. • Architect and deploy agentic pipelines (multi-agent systems, autonomous LLM agents, chain-of-thought/reasoning systems) for process automation, decision support, and engineering knowledge orchestration. • Develop and implement Advanced Retrieval-Augmented Generation (RAG) solutions - combining LLMs with vector databases, search engines, and enterprise knowledge sources for high-fidelity document analysis and Q&A. • End-to-End automation of complex human-in-the-loop processes by chaining LLMs, expert systems, and external tools using orchestration frameworks (such as LangChain, LlamaIndex, Haystack, CrewAI, etc.). • Evaluate, select, and integrate modern and emerging AI tools, APIs, and infrastructure (LLMOps, vector stores, document loaders, prompt management, agents frameworks, etc). • Fine-tune, deploy, and monitor LLMs on private/in-house datasets to solve unique domain challenges and maintain compliance/privacy. • Stay current with the fast-evolving AI landscape (open weights, small/efficient models, guardrails, synthetic data, evaluation techniques, multimodal models, etc.), and bring new approaches into the organization. Preferred: • Experience optimizing for model cost, latency, reliability, and scaling in production. • Understanding of privacy, security, and compliance in LLM/AI applications (PII scrubbers, access controls, audit trails). • Experience orchestrating multi-agent/agentic workflows (CrewAI, AutoGen, OpenAgents, etc.). • Familiarity with CI/CD for AI pipelines, containerization (Docker), and cloud AI services (Azure ML, AWS Sagemaker, GCP Vertex).

BC forward is currently seeking a highly motivated Onboarding Specialist for an opportunity in Indianapolis, IN. Onboarding Specialist Duration: Full-Time Employee Travel: None Work Requirement: W2, sponsorship cannot be provided for this role. Pay Range: $40,000/year. Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Summary: The position's primary responsibility is to initiate, manage, & complete all new hire requirements for a variety of clients globally. This position requires excellent customer service, a strong sense of urgency, and problem-solving. This is a high-visibility role that works with multiple internal departments as well as provides regular status updates to Account Managers and Client Relationship Managers. The Onboarding Specialist will report to a Global Onboarding Lead to ensure timely completion of deadlines and delivery targets. The ideal candidate will be flexible, eager to learn and develop a compliance/client knowledge base and possess strong communication skills across multiple platforms (Office Teams, Outlook, vendor systems, Skype, phone, etc). This is an exciting, fast-paced environment with new challenges daily. Responsibilities include: Initiate and monitor background checks and drug screens. Initiate and monitor standard new hire paperwork (Form W-4, I-9, state-specific compliance forms etc.) Verify and maintain all pertinent data fields within internal systems to ensure minimal back-office errors. Learn and contribute to state and Federal compliance procedures and deadlines. Interact with account managers, department heads, and various team leaders to ensure timely delivery of candidates. Communicate background check / drug screen results in compliance with all state and Federal laws Coordinate start details with candidate and client Maintain accurate data entry of new hire information into appropriate systems (ADP, Benefocus, Vendor Management System) Provide multiple, daily status updates to Global Onboarding Manager Work through challenging problems, solo and in a team environment, to ensure candidates are delivered in a timely manner and fully compliant with all local, State, and Federal regulations. Assist with miscellaneous tasks, projects, and initiatives as needed. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About BCforward: BC forward began as an IT business solution and staffing firm. Founded in 1998, BC forward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BC forward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers' specific needs. BC forward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. ***************** ************************** We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

As an Advantage Care Cancer Specialist, you'll be the initial point of contact for members diagnosed with cancer. Your role involves providing emotional support, actively listening, and offering prayers as they process this difficult news. You'll walk alongside members and their families throughout their cancer journey. Additionally, you'll collaborate with various CHM departments and work closely with our nurse navigator to connect members with high-quality treatment providers at cost-effective rates. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Role and Responsibilities Obtain necessary treatment details. Assess membership level, CHM Plus, offer pertinent programs based on the membership details and the type of cancer diagnosis. Acquire necessary documentation for a sharing determination. Effectively communicate with the members, supervisors, team members, the nurse navigator, and various departments. Multitask and maintain strong attention to detail. Interact with members to understand their needs, provide information, and help throughout the sharing determination process. Respond to member inquiries, issues, and concerns in a timely and professional manner through various communication channels, including communication with the nurse navigator, phone and/or email. Maintain accurate and organized records of members interactions, inquiries, orders, and other relevant information in CHM's database Collaborate with various internal teams to ensure effective communication, smooth transitions, and a seamless member experience. Seek opportunities for process improvement, suggest enhancements to processes, and provide feedback to member experience and overall effectiveness. Set up negotiating agreements with providers. Bill processing of cancer related Single Case Agreements and Memorandum of Understandings. Guide members to financial assistance program options specific to diagnosis. Assist members to help optimize their lifetime maximum amount when limitations exist. Qualifications High school diploma or successful completion of a high school equivalency Must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels. Proficient PC operating routine office equipment (e.g., faxes, copy machines, printers, multi-line telephones, etc.) Experience with medical bills preferred. Strong analytical and problem-solving skills. Demonstrated history of effective phone communication skills. Obtain knowledge of CHM guidelines. Ability to handle stressful and sensitive situations. Knowledge of cancer related benefit programs is helpful but not required. Note: The qualifications and responsibilities outlined above are subject to change as the needs of the organization evolve. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

It's fun to work in a company where people truly BELIEVE in what they're doing! The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Our intention is to haveemployees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness,contributing to efficiencies, streamliningprocesses, beingdependable,sparking creativity or something else,the demonstration of HOW you do your job is just as important as WHAT you do in your job. Alongsideour valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcareorthoseembracingthe next chapter of their lives.Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care. The Housekeeping Associate is responsible for the day-to-day cleaning activities in resident and patient homes, patient rooms, common areas, and administrative offices within the life plan community in accordance with the company standards and current federal, state and local standards, guidelines, and regulations to ensure that patient homes and/or the life plan community are maintained in a clean, safe, and comfortable manner. Essential Activities and Tasks Operations Management - 75% Dusts furniture, tables, window ledges, lights, beds, high pipes, and other dusting. Empties and cleans waste cans and replaces liners in waste cans if present. Cleans and polishes tables, fixtures, furnishings, and woodwork. Cleans, washes, and disinfects bathroom sinks, toilets, tubs, showers, and floors, and polishes chrome bathroom fixtures. Cleans windows and mirrors in bathrooms, entrance/exit ways, patio doors, etc. Cleans all floors and baseboards by disinfecting, sweeping, dust mopping, wet mopping, waxing, buffing, etc. Vacuums carpets and carpeted stairways. Cleans walls and ceilings by wiping, dusting, spot cleaning, etc. Ensures that work area are clean (i.e. cart, car, and/or closet for supplies) and that equipment, tools, supplies, etc. are in proper working order. Ensures that an adequate supply of housekeeping and cleaning supplies are maintained. Quality, Compliance, and Risk Management - 10% Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing housekeeping procedures. For community employees, reports any damage or repairs to facilities, supplies, or equipment needing done to the supervisor. Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department. Attends all-employee and departmental meetings and in-service training as scheduled or as directed. Customer Relations and Service Delivery - 10% Listens and responds to resident, patient, and staff member needs. Honors resident and patient personal and property rights when performing housekeeping duties. Administration and Reporting - 5% Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations. All other duties as assigned. Qualifications Education Tenth grade education required. High school diploma or equivalent preferred. Experience One year of housekeeping experience preferred. On-the-job training provided. Knowledge of cleaning and general housekeeping methods and equipment preferred. Knowledge with care of various types of floors and the respective appropriate cleaning materials and equipment to use preferred. xevrcyc Other Requirements Must be able to read, write, speak, and understand the English language. Working Conditions and Special Requirements Sitting - Up to 1 hour/day Standing - Up to 8 hours/day Walking - Up to 8 hours/day Lifting, transferring, pushing or pulling residents/patients or equipment/supplies - Up to 50 pounds Driving - Up to 3 hours/day Work weekends, evenings, and holidays - Required as scheduled Subject to residents/patients with various disease processes - Occasional Subject to falls, burns, odors, and cuts - Work day May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day Risk Category for Exposure to Bloodborne Diseases - I

Join the AgCredit Team: Credit Loan Specialist About AgCredit Our mission at AgCredit is to create lifelong opportunities for our customers and employees by striving to be the premier cooperative lender and employer in our rural communities. Our core values focus on relationships, respect, integrity, service, accountability, teamwork and courage for our customers' and employees' success. As a cooperative agricultural lending institution, our commitment is to our customer-owners. Headquartered in Fostoria, OH, AgCredit serves over 7,000 member-owners in 15 lending offices throughout 18 counties across northwest and central Ohio. As part of the nationwide Farm Credit System, we are proud to return our profits back to our members through our patronage program. We hope you'll consider joining our experienced lending team as we continue to serve our customers, employees and communities. Credit Loan Specialist The Credit Loan Specialist plays a key role in supporting the credit department in the servicing and management of distressed, delinquent, and non-performing loans. This position helps uphold AgCredit's mission to serve agriculture and rural communities by assisting in the resolution of troubled credits while ensuring compliance with Farm Credit Administration (FCA) regulations and internal credit policies. The role requires a basic understanding of agricultural lending, cooperative principles, and the unique financial needs of rural borrowers. What You'll Do: Manage Distressed Loan Portfolios: Monitor and service delinquent, restructured, and non-performing loans; ensure compliance with servicing plans and borrower rights. Ensure Documentation & Compliance: Maintain accurate records in CRM, support regulatory reporting, and lead tracking of borrower communications and restructuring requests. Support Reporting & Litigation: Assist with reserve calculations, board reports, and provide documentation support for legal and litigation processes. Coordinate Across Departments: Collaborate with Credit, Legal, Loan Committee, and lending teams to drive asset recovery and resolution strategies. Provide Administrative & Cultural Support: Handle administrative tasks, support audits, and promote AgCredit's core values through teamwork and adaptability. What You'll Need: Two-year degree in Business or Ag Business, bachelor's degree preferred Two years of experience working in Ag Lending, and a general knowledge of Agriculture preferred Dependable and reliable Ability to interact effectively with a diverse group of people and work collaboratively with a team as well as independently with minimal direction Demonstrates attention to detail Ability to understand and interpret entity documents and other legal documents Ability to communicate effectively both orally and written Use of discretionary judgment in making decisions and problem solving Benefits Offered Competitive compensation Top-rated benefits program 401k Plan with company match Tuition reimbursement, sponsored training and career development opportunities Generous paid time off with 11 holidays observed Employee Assistance Program Community Service PTO “Dress for your day” dress code Schedule Monday to Friday, 8:00am-4:30pm Why Work at AgCredit? We're not just growing-we're growing with purpose and stability. We encourage a balanced approach to work and life responsibilities. We invest in our people through continuous learning and career growth. We live and work in the communities we serve. Diversity Statement / EEO Statement We are an Equal Opportunity Employer. AgCredit strives to recruit, hire, train, and promote individuals without regard to race, color, religion, sex, national origin, age, disability, parental status, marital status, political affiliation, military service, or any other non-merit based factor. EOE including disability/veterans.

Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution. As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth. Job responsibilities Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards. Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively. Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction. Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness. Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements. Required qualifications, capabilities, and skills Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations. Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions. Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions. Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust. Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes. Preferred qualifications, capabilities, and skills Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support. Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness. Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight. Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations. Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.

Job Details Bendix Campus - South Bend, IN Full Time None $13.50 Hourly None Day RetailDescription Job Objective: To receive, sort, and process donated items for online sales. Duties include inspecting donations, scanning items into inventory software, photographing products, creating listings, and shelving items for efficient retrieval. Ensures accuracy, organization, and quality control while following established procedures to optimize the online sales process . This position reports to the E-Commerce Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Maintain knowledge of e-book processing software and inspect, accept, reject, scan, record, and tag books for online sales. Properly shelve listed merchandise using an alphanumeric system. Process, pull, and ship orders through the designated shipping program. Sort and photograph jewelry while accurately identifying vintage pieces, costume jewelry, and precious metals. Perform testing of precious metals using proper evaluation methods. Maintain a clean and organized workspace, including inventory shelving, personal areas, and general housekeeping of assigned sections. Manage inventory and purge processes to ensure only sellable products are listed. Communicate effectively with the Supervisor/Production Assistant regarding e-commerce needs. Provide guidance and support to Mission Staff for client training in e-commerce as needed. Adhere to established Standard Operating Procedures (SOPs). Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Knowledge of E-Commerce platforms such as ShopGoodwill, Amazon, eBay, and GWF. Proficiency in Microsoft Excel and inventory management software. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment.

Primary Office Location:250 East Broad Street Suite 1720. Columbus, Ohio. 43215.Join our team. Make a difference - for us and for your future. Mortgage Banking Consultant Business Unit: Mortgage Administration Reports to: Varies based on assignment Position Overview: This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals. Primary Responsibilities: Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals. Counsels customers on lending options and solutions to meet their needs. Supports and facilitates key banking partnerships. Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations. Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Basic Level MS PowerPoint - Basic Level BS or BA degree preferred. Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 5808 Grape Road, Mishawaka, IN 46545 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $20.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

**Job Title : Commercial Loan Specialist (Comm Client Services - SBA)** **Duration: 6 months contract (with possible extension)** **Hours M-F 8am - 5pm ET. Once a month, a late shift of 11:00am-7:30pm is required.** **Training: 100% on-site for the first 6 weeks Possibly could be Hybrid afterwards** **Top Things Looking for in Candidate** + _Bachelor's degree in finance, business, or a related field._ + _Experience in commercial lending, preferably with a focus on SBA loans._ + _Knowledge of SBA loan programs, including 7(a) and 504._ + _Strong interpersonal skills and ability to build rapport with clients._ + _Detail-oriented and organized._ + _Ensure compliance with SBA regulations and internal policies._ **Job Description:** **Position Summary** The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing. **Overview of Primary Functions** + Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process · + Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees + Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor. + May provide service in relation billing inquiries, service requests, suggestions and complaints from customers + Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process + Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. + Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions **Day-to-Day Tasks Include** + Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process + Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. + Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests + Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements + Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. + Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity **Education, Experience, & Differentiating Skills:** + High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred + 2+ years of experience and a strong knowledge of commercial loan servicing + Demonstrates solid understanding of accounting principles + Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory) + Proven excellent verbal/written communication and interpersonal skills + Excellent judgement and decision making skills, demonstrated leadership skills + Strong analytical, research, and problem resolution skills + Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges + Moderate knowledge of banking policies, procedures, government regulations + Ability to perform complex scheduled and non-scheduled maintenance functions + Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: * Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. * Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. * Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: * 1-3 years job related experience in the following areas: banking operations or a similar role * Accounting background * Proficient knowledge of computer programs such as Microsoft Office. * Lending regulations and mortgage loan documentation

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Position Summary: The Commercial Loan Closing Specialist, coordinates the daily administrative function of the Business Services department. In this role, the Commercial Loan Closing Specialist is responsible for loan documentation, administration of loan files, procuring third party work, and conducting pre-close quality control for all business loans including but not limited to commercial real estate, commercial & industrial, lines of credit, and government guaranteed loans. The Commercial Loan Closing Specialist shall also be responsible for business member services, escalated issues and correspondence. Additional responsibilities may include attending community events as a representative of the business service team supporting the department's lending officer and department head. Responsibilities: Workflow Management: * Responsible for assigned loan files from approval through closing. * Coordinate due diligence with all third-party professionals. * Facilitate Greeting Meetings with Loan Officer. * Create and review loan documentation for accuracy and completeness. * Ensure all approval conditions are satisfied. * Ensure loan file documents are stacked in proper order. Due Diligence Responsibilities: * Order title search/commitment. * Order appraisals. * Order environmental reports. * Communicate with legal counsel. * Allocate fees and costs correctly. * Verify wires, while following all applicable policies. Document Preparation: * Create documents using LaserPro, in accordance with Telhio's Credit policy and SBA SOP. * Documents may include full loan packages, changes in terms, and other miscellaneous servicing requests. * Create checklists to accompany each closing package. Quality Control: * Complete pre-closing QC checklist for self or other members of the team. * Ensure all Sageworks tasks are completed * Verify all documentation is filed appropriately in Sageworks and in J drive. * Performs other duties as assigned * Complies with all policies and standards Qualifications: * High School Diploma or equivalent Required * Bachelor's Degree Business Administration, Finance or Accounting Preferred * 1-3 years Commercial Loan Processing Required * 1-3 years Commercial Post Closing experience Required * 1-3 years Experience with Sageworks / Abrigo Commercial Loan System Preferred * Knowledge of SBA Standard Operations Procedures Knowledge SBA Loan Policy and Products (Low proficiency) * Ability to read and understand bank, financial statement and tax return documents (Medium proficiency) * Decision making skills (Medium proficiency) What you will earn: * Competitive salary * Opportunity to earn incentive and bonus * Benefits: several medical plan options, dental, free vision, free life and free disability insurance * Additional financial incentive programs for employees enrolled in our insurance * 6% matching and immediately vested 401(k) plan * Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance * Opportunity for personal career growth, continued education and mentorship programs * Volunteer opportunities impacting the local community Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. This is a Non-Collective Bargaining Unit Telhio is an Equal Opportunity Employer

Join a growing community bank in Southeast Michigan. Bank Michigan is currently seeking qualified applicants for the position of Commercial Loan Documentation Specialist. Support the production of complex commercial loan documentation originated by lending staff. Assembles, reviews, and verifies the accuracy and completion of all loan documentation necessary for loan closings. Assists and serves as a secondary backup for boarding and funding all loans on the Bank's core system. Works collaboratively with various third party sources, assembles digital files, and verifies all proper documentation and data of commercial loans. Supports and back-up for various Loan Operations tasks, as needed. Job Responsibilities: Primary: Conducts pre- and post- closing quality control review to ensure loan documentation (internally or attorney prepared), is complete and conforms to all terms and conditions of the loan approval, meets regulatory requirements, ensures collateral perfection and satisfies all closing requirements prior to This may include new money, renewals, extensions, and modifications. Coordinates and communicates with all bank and external partners to support the closing process, including Loan Officers, Underwriters, Title Companies, Legal Counsel and clients, with support from Senior Closing Coordinator and/or Loan Operation Manager. Responsible for the determination of requirements, review, and completion of due diligence associated with loan documentation and closing process in alignment with bank procedures and policies for Commercial and Consumer loans. Work stale-dated loans in system for decline/withdraw completeness. Back-up Loan Operations team in day-to-day tasks, as needed. Supports the review and reporting of a variety of data for several purposes (including insurance, tax delinquencies, lien positions, exceptions, etc.). Comprehends the legal and procedural requirements of each loan type and the corresponding processing/underwriting requirements thereof. Verifies all loan file data includes the proper details, with support from Senior Closing Coordinator and/or Loan Operation Manager.(i.e. legal descriptions, signatures, dates, covenants, monetary figures, etc.) Supports quality control review of files/documents, general file review and exception item clean-up; and performs document imaging as needed. Secondary support in funding loans, mailings of financial tracking request letters, annual statements, Support the maintenance of processes and checklists relative to tasks, as updated. Manages workload by actively monitoring priority and deadlines as well as tracking work in Responds to customer inquiries in person, written correspondence and via phone, answering Acts as an advocate for the Bank in all interactions both internally and externally, including overall product knowledge of deposit and loans for aligning customers/prospects with the products that best meet their needs. Attend regular trainings, seminars, and procedural meetings as required. Maintains proficiency in all computer programs and systems used to operate the loans (including Microsoft Office, Outlook, Bankway, LaserPro, DocuSign, etc.). Works harmoniously and collaboratively with team members, borrowers, and third party service providers to accomplish bank objectives. Other: Provide exemplary customer service. Serve as a Notary Public as needed. Assist with other duties as assigned. Job Requirements: Education: Associate's Degree in business, economics, finance or equivalent combination of education/experience. Required Knowledge, Skills, Abilities, Training and Experience: Minimum of 4 years of similar prior banking experience required; prior loan operations/servicing experience required; knowledgeable with loan file structure and familiarity with loan origination software such as LaserPro, Bankway, etc. Extraordinary attention to detail and problem solving abilities. Successful completion of in-house training program. Ability to work autonomously and with little guidance. Displays the confidence and competence to gain/maintain the Bank's credibility. Takes initiative to learn, develop oneself and see things through from start to finish. Excellent interpersonal communication, problem solving and computer skills; ability to operate standard office equipment such as computers and printers. Essential Physical Requirements: Ability to stand and/or stand for long periods, stoop, bend, twist, and lift up to 20 pounds. Ability to converse verbally and in writing with others. Ability to utilize general office equipment, Internet and various business software programs (i.e. MS office). Ability to travel within the community to attend various events and meetings. See attached job description for full position details. EEO Statement: Bank Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. Must successfully complete a comprehensive background check.

The Foreclosure Oversight Specialist is responsible for monitoring and managing the foreclosure process on defaulted mortgage loans to ensure all activities are conducted in compliance with investor, insurer, state, and federal requirements. This role serves as the liaison between internal teams, foreclosure attorneys, third-party vendors, and investors to ensure timely and accurate processing of foreclosure milestones. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING * Oversee and track all stages of the foreclosure process, ensuring timely completion of milestones in accordance with regulatory and investor guidelines.• Collaborate with foreclosure attorneys and vendors to gather documentation, resolve issues, and expedite case progression.• Review and approve foreclosure-related documents and correspondence, ensuring legal and procedural accuracy.• Maintain accurate records and notes in servicing systems; document key actions and decisions.• Ensure compliance with federal, state, and investor guidelines, including CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA regulations.• Identify and escalate potential risks, delays, or procedural issues in the foreclosure pipeline.• Conduct audits and quality control reviews of active foreclosure files.• Generate and analyze reports to monitor timelines, volumes, and performance metrics.• Communicate effectively with borrowers, when applicable, regarding foreclosure status or resolution opportunities.• Support internal and external audits by providing requested documentation and responding to inquiries.• Participate in process improvement initiatives and cross-functional projects related to default servicing. WHAT WE NEED FROM YOU Must-Have Qualifications: * High school diploma or equivalent (Bachelor's degree preferred). * 2+ years of experience in mortgage servicing, with direct exposure to foreclosure processes. * Strong knowledge of foreclosure laws, timelines, and investor/insurer guidelines. * Excellent organizational skills and attention to detail. * Effective written and verbal communication skills. * Ability to prioritize and manage a high-volume pipeline. * Proficient in Microsoft Office Suite and mortgage servicing platforms (e.g., MSP, Black Knight, or similar). Nice To Have Qualifications: * Experience working with national foreclosure counsel or law firms.• Familiarity with regulatory requirements such as CFPB servicing rules and loss mitigation guidelines.• Understanding of other areas of default servicing (bankruptcy, loss mitigation, REO) is a plus. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.