Loan servicing specialist jobs in Illinois

Job DescriptionDescription: Job Summary: The Loan Servicing Specialist III will focus on helping our special servicing team partner with borrowers to collect payments, process servicing requests (including deferments, workouts, and/or other modifications), and submit SBA packages as appropriate. You will provide expert care while maintaining a welcoming attitude toward our small business members to foster positive experiences. Key Responsibilities: Work with borrowers to collect payments Process servicing requests, including deferments, workouts, and other loan modifications Submit repurchase requests, Universal Purchase Package (UPP), and Charge-off Tabs to the SBA. Develop an in-depth understanding of NEWITY's loan offerings and product terms. Maintain up-to-date understanding of SBA SOPs and other relevant compliance items. Monitor the past due report and execute necessary collection processes based on delinquency age while working with borrowers to understand the reasons for delinquencies to determine a path forward. Coordinate necessary site inspections and appraisals to ensure collateral preservation. Collaborate with borrowers to collect and review required documents for servicing actions, deferments, and SBA-mandated items. Ensure strict adherence to internal policies, SBA SOPs, and other regulations pertinent to the role. Adapt to shifting priorities and assist in different capacities as assigned based on operational needs. Execute assigned special projects with precision and diligence, contributing to the continuous improvement and efficiency of loan servicing operations. Requirements: 5-7 years of experience servicing SBA 7(a) loan portfolios Well-versed in SBA 7(a) loan documentation, including closing documents, insurance, and UCC lien perfection. Meticulous attention to detail. Critical thinking skills for analyzing problems and determining solutions quickly. Strong written and oral communication skills, as well as interpersonal abilities. Excellent organizational skills and the ability to manage multiple tasks independently. Demonstrated patience and empathy when managing difficult conversations. Effective time management and self-accountability. Ability to adapt to changing circumstances and priorities.

Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments. As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter. Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence. Job Responsibilities: Process complex loan transactions in a fast-paced environment Create PDF batch work for quality control and document repositories Enter customer and loan details into the loan system Process payments, rate resets, and maintenance transactions Identify and correct inaccurate or incomplete transaction information Minimize credit and business risk through compliance awareness Participate in projects and working groups as required Review and complete escalated requests Maintain proactive communication with business partners Meet or exceed established Service Level Agreements Required Qualifications, Capabilities, and Skills: Bachelor's degree in Accounting, Business, or Finance Three years of loan operations or quality control experience in banking Proficient in Microsoft Office applications Knowledge of ACBS and/or Loan IQ Understanding of US Dollar and Foreign Currency Loans Strong organizational and time management skills Excellent interpersonal and communication skills Preferred Qualifications, Capabilities, and Skills: Ability to adapt to internal tracking and monitoring systems Working knowledge of legal/credit documents Ability to interpret standard reports and forms Demonstrate attention to detail and accuracy Ability to maintain high performance in stressful situations

About Company: Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service TOP Workplace: Large Employer (over 100 employees) TOP Professional Services TOP Family-owned Business TOP Business-to-Business Company One of the Top Workplaces: Giving Back to the Community Daily Herald “2022 Best Places to Work in Illinois” Ranked 10th for Medium Business (100-499 employees) We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. About the Role: The Loan Servicing Specialist plays a critical role in managing and maintaining the lifecycle of various loan products, including home mortgages, home equity loans, personal loans and auto loans. This position ensures accurate processing, documentation, and compliance with regulatory requirements such as the Bank Secrecy Act, while providing exceptional service to borrowers. The specialist will collaborate closely with loan processors, underwriters, and other financial professionals to resolve issues and facilitate smooth loan servicing operations. Attention to detail and a thorough understanding of loan documentation and servicing procedures are essential to mitigate risk and maintain the integrity of loan portfolios. Ultimately, this role contributes to the financial institution's success by ensuring loans are serviced efficiently, accurately, and in compliance with all applicable laws and policies. Minimum Qualifications: High school diploma or equivalent. Minimum of 2 years experience in loan servicing, loan processing, or a related financial services role. Familiarity of home mortgage loans, home equity loans, and loan documentation processes. Proficiency with loan servicing software (Fiserv) and Microsoft Office applications. Preferred Qualifications: Experience working in a bank or financial institution environment. Advanced knowledge of loan servicing systems and compliance software helpful. Strong analytical and problem-solving skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal, to effectively interact with borrowers and internal teams. Responsibilities: Manage the day-to-day servicing of residential loan portfolios, including home mortgages and home equity loans along with an understanding of auto loans and personal lines. Review and process loan documentation to ensure accuracy, completeness, and compliance with internal policies and regulatory requirements. Monitor loan payments, escrow accounts, and delinquencies, taking appropriate action to resolve issues and communicate with borrowers as needed. Collaborate with loan processors, underwriters, and compliance teams to address discrepancies, update loan records, and support audit activities. Ensure adherence to the Bank Secrecy Act and other relevant regulations by maintaining proper documentation and reporting suspicious activities. Provide timely and professional customer service to borrowers, answering inquiries and resolving servicing-related concerns. Maintain detailed records of loan servicing activities and prepare reports for management review. Skills: The required skills such as expertise in home mortgages, and loan documentation are applied daily to accurately process and manage loan accounts, ensuring compliance and customer satisfaction. Knowledge of mortgage loans and home equity products enables the specialist to handle diverse loan types and resolve complex servicing issues efficiently. Familiarity with the Bank Secrecy Act is critical for identifying and reporting suspicious activities, maintaining regulatory compliance. The role demands strong organizational and communication skills to coordinate with loan processors, underwriters, and borrowers, facilitating smooth loan servicing operations.

Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.

Join our team as a detail-oriented and service-minded Loan Servicing Specialist at IHMVCU! We are committed to providing exceptional financial services to our members and community. We believe in fostering a collaborative and supportive work environment where every team member can thrive. This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility. Summary of Position: The Loan Servicing Specialist position is a part of the team that services all Consumer, Real Estate and Commercial loans. This role is specifically responsible for the department's duties such as processing incoming departmental requests, preparing lien releases, processing bills and payments, preparing and posting payoffs, modifications, and all insurance related tasks. This position will entail frequent communication with various areas of the Credit Union as well as directly with the members through all lines of communication (in-person, phone, e-mail and instant messenger). This position is expected to use analytic skills to ensure each situation is handled properly and in compliance with internal and external policies and will reach out to leadership when necessary. The successful candidate should have following skills/qualifications: High school diploma or equivalent required. Previous experience in loan servicing or a related role within a financial institution. Strong interpersonal skills to include active listening, empathy, relationship building and collaboration. Ability to confidently solve problems independently and possess skills conducive with being on a support team. Reliable, motivated, and strong organizational skills. Proven accuracy and attention to detail is a must. Key Responsibilities: Understand and perform basic loan servicing functionalities including payment posting, account research, GL processing and balancing, exception processing, loan adjustments, loss draft accounts, title work, total loss accounts, payment protection, insurance questions, account transfers. Respond, inquire and resolve member and team member requests through all communication channels such as e-mails, workflows, phone calls, core system queue items, and instant messages. Review appropriate reports for paid off loans. Verify that the closing was completed accurately and prepare lien release documentation as necessary. Process and maintain functions associated with Collateral & Hazard Insurance. Complete escrow processing including timely payment of taxes and insurance, statements, and annual analysis. Review incoming Subordination and Modification requests to ensure the appropriate items are present. Prepare as necessary. Comprehend federal and state regulations governing credit union lending with emphasis on rules and regulations that apply to Consumer, Real Estate and Commercial lending. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits *********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Move Up your career at IHMVCU with this great opportunity! Physical Requirements Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Lifting Demands: Up to 10 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 2918 Court Street, Pekin, IL 61554 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 2918 Court Street, Pekin, IL 61554 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Mortgage Loan Processor/Servicer - To $60K - Chicago, IL - Job # 3706Who We AreThe Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur bank client is seeking to fill a Mortgage Loan Processor/Servicer role. The successful candidate will be responsible for individual pipeline management with a focus on meeting sales goals, maintaining compliance requirements, thoroughly reviewing all materials provided to underwriting, maintaining expected processing turn times and pull thru ratios, and preserve strong relationships with Financial Consultants.This position comes with a generous salary of up to $60K and a full benefits package. (This is not a remote position) Mortgage Loan Processor/Servicer responsibilities include: Timely review and submission of all file documents in the required format for underwriting review. Monitoring individual pipeline and identify estimated monthly closing production. Following up on all necessary ordered services in conjunction with Jr. Processor and Sales Assistants. Staying up to date on FHLMC guidelines, internal underwriting/processing procedures and guidelines, and Company policies. Following up with Obligors as necessary to obtain necessary documents or answer processing related questions. Responding to the Financing Consultants questions and concerns in a prompt and courteous manner. Assisting various departments in closing, post-closing or funding issues. Working with outside and internal resources to maintain compliance. All other duties as assigned by management. Who Are You?You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience: High School diploma or GED required. Two or more years of Mortgage Processing experience required. Maintaining and fostering positive relationships with customers and business partners. Strong computer skills required such as Excel, Word, Adobe. Provide professional communication in both oral and written expression. Able to meet tight deadlines. Ability to handle highly sensitive information, maintaining confidentiality of customers personal information. Highly detail oriented and can problem solve. Excellent organizational, time management and analytical skills. The next step is yours. Email us your current resume along with the position you are considering to:************************

Job Title: Loan Processor - Loan Originations Job Overview: As a Loan Processor, you will play a vital role in our mortgage lending operations, responsible for efficiently processing loan files from application to closing. Having successfully completed training and a probationary period as a Trainee, you will utilize your expertise to collect and review borrower documents, communicate with customers, and collaborate closely with Loan Officers and Underwriters to ensure timely and accurate processing of loan applications. Key Responsibilities: * Collect and review borrower documents, including income verification, credit reports, and property information, to ensure completeness and accuracy. * Process loan files in compliance with company policies, regulatory guidelines, and investor requirements. * Communicate with customers to request additional documents or information, provide status updates, and address inquiries throughout the loan process. * Work closely with Loan Officers and Underwriters to resolve issues, address conditions, and clear loan file for approval. * Maintain detailed and organized loan files, ensuring all documentation is properly documented and stored. * Verify data accuracy in loan origination system and other relevant software platforms. * Coordinate with third-party vendors, such as appraisers and title companies, to facilitate loan transactions. * Adhere to established timelines and service level agreements to meet closing deadlines. * Provide exceptional customer service, ensuring a positive experience for borrowers throughout the loan process. Minimum Qualifications: * High school diploma or equivalent is mandatory; a college degree in finance or banking is preferred. * Previous experience of 2-3 years in a professional office setting is required, ideally in an administrative or mortgage assistant role. * Understanding of various loan products, including conventional loans, FHA, VA, adjustable/fixed-rate mortgages, etc., is essential. * Highly driven and goal-oriented, with exceptional customer service and communication capabilities. * Comfortable working in a dynamic, fast-paced environment. * Skilled in managing a loan pipeline and associated tasks to meet designated turn times effectively. * Proficient in Microsoft Office suite; capable of swiftly acquiring proficiency in the company's proprietary mortgage software products. Physical Demands: * Capable of safely and proficiently performing essential job functions as per ADA, FMLA, and other relevant standards, meeting productivity criteria. * Maintain consistent, punctual attendance in compliance with ADA, FMLA, and other regulations. * Clear and articulate communication skills on the telephone. * Ability to sit at a workstation for extended periods. * Proficient in physical typing.

Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.

Job Description Join our team as a detail-oriented and service-minded Loan Servicing Specialist at IHMVCU! We are committed to providing exceptional financial services to our members and community. We believe in fostering a collaborative and supportive work environment where every team member can thrive. This role is located at our beautiful headquarters on River Drive in Moline, IL. This facility includes a comfortable office environment with an on-site gym facility. Summary of Position: The Loan Servicing Specialist position is a part of the team that services all Consumer, Real Estate and Commercial loans. This role is specifically responsible for the department's duties such as processing incoming departmental requests, preparing lien releases, processing bills and payments, preparing and posting payoffs, modifications, and all insurance related tasks. This position will entail frequent communication with various areas of the Credit Union as well as directly with the members through all lines of communication (in-person, phone, e-mail and instant messenger). This position is expected to use analytic skills to ensure each situation is handled properly and in compliance with internal and external policies and will reach out to leadership when necessary. The successful candidate should have following skills/qualifications: High school diploma or equivalent required. Previous experience in loan servicing or a related role within a financial institution. Strong interpersonal skills to include active listening, empathy, relationship building and collaboration. Ability to confidently solve problems independently and possess skills conducive with being on a support team. Reliable, motivated, and strong organizational skills. Proven accuracy and attention to detail is a must. Key Responsibilities: Understand and perform basic loan servicing functionalities including payment posting, account research, GL processing and balancing, exception processing, loan adjustments, loss draft accounts, title work, total loss accounts, payment protection, insurance questions, account transfers. Respond, inquire and resolve member and team member requests through all communication channels such as e-mails, workflows, phone calls, core system queue items, and instant messages. Review appropriate reports for paid off loans. Verify that the closing was completed accurately and prepare lien release documentation as necessary. Process and maintain functions associated with Collateral & Hazard Insurance. Complete escrow processing including timely payment of taxes and insurance, statements, and annual analysis. Review incoming Subordination and Modification requests to ensure the appropriate items are present. Prepare as necessary. Comprehend federal and state regulations governing credit union lending with emphasis on rules and regulations that apply to Consumer, Real Estate and Commercial lending. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. Check out our careers page for more information including benefits *********************** Final compensation will be determined by various factors such as experience, specific skills and internal pay equity. Move Up your career at IHMVCU with this great opportunity! Physical Requirements Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Lifting Demands: Up to 10 lbs. Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************

Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 705 North Carbon Street, Ste A, Marion, IL 62959 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 705 North Carbon Street, Ste A, Marion, IL 62959 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients. As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role. Job responsibilities Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support. Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards. Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity. Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment. Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes. Required qualifications, capabilities, and skills Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance. Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations. Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner. Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust. Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement. Preferred qualifications, capabilities, and skills Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations. Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration. Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes. Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines. Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Base Pay/Salary Chicago,IL $23.75 - $32.21 / hour

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 631 West Highway 50, O'Fallon, IL 62269 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 631 West Highway 50, O'Fallon, IL 62269 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.