Loan servicing specialist resume examples from 2025
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How to write a loan servicing specialist resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in loan servicing specialist-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the loan servicing specialist position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical loan servicing specialist skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a loan servicing specialist resume:
- Loan Modifications
- Customer Service
- Foreclosure Process
- Real Estate
- Loss Mitigation
- Escrow Accounts
- Periodic Audits
- Loan Payments
- Outbound Calls
- Mortgage Loans
- FHA
- MSP
- CPI
- Government Regulations
- Customer Inquiries
- Inbound Calls
- Gem
- Payment Processing
- Investor Guidelines
- ACH
- Loan Applications
- HUD
- Commercial Loans
- Phone Inquiries
- Icmp
- Credit Reports
- Escrow Analysis
- Property Taxes
- UCC
- FNMA
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write loan servicing specialist experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from loan servicing specialist resumes:
Work history example #1
Leasing Consultant
Greystar Real Estate Partners
- Developed good tenant relations by utilizing professional communication at all times.
- Utilized Software Programs - Onesite, Yardi, Lead2Lease and Outlook Responsible for marketing community, floor plans and resident retention.
- Supervised and assigned tasks to Maintenance Department in Yardi software.
- Created and distributed communication and information for existing residents.
- Handled all social media via Facebook and twitter.
Work history example #2
Mortgage Specialist
Wells Fargo
- Reviewed, approved and balanced HUD-1's.
- Conducted weekly meetings with foreclosure liaisons to evaluate their individual performance and identify training opportunities.
- Contacted HMC via phone/fax requesting completed 4506T form and other documentation as needed.
- Cultivated relationships with real estate professionals and Chicago area developers that resulted in increased mortgage business.
- Reviewed valuations to determine whether to continue with foreclosure process or pursue alternative resolutions.
Work history example #3
Loan Servicing Specialist
GC Services Limited Partnership
- Coordinated all regional marketing and sales communications, customer satisfaction initiatives and product training programs.
- Maintained security by following company procedures and controlling access to restricted areas.
- Administered tasks related to escrow accounts, including the disposition of incoming notifications regarding taxes and insurance.
- Adhered to ATR/QM rules, RESPA's home ownership counseling disclosure requirements, as well as updated FHA MIP requirements.
- Acclimatized to meeting gov't and conventional stipulations and consumer regulations (RESPA, HMDA, ECOA, etc)
Work history example #4
Loan Coordinator
Sunshine Saloon Sports Bar and Charcoal Grill
- Analyzed financial status, credit and property evaluation to determine credit worthiness for Borrowers.
- Evaluated and reviewed client information to determine application eligibility.
- Ordered titles, appraisals, VOE's, VOD's and VOR's.
- Addressed a wide variety of questions related to the mortgage or home equity loan.
- Maintained operational working knowledge of FNMA underwriting and servicing guidelines to ensure full departmental compliance and auditor review.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Some College Courses in business
Strayer University, Washington, DC
2015 - 2015
Bachelor's Degree in computer information systems
Saint Leo University, Saint Leo, FL
2007 - 2010
Highlight your loan servicing specialist certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your loan servicing specialist resume:
- Certified Management Accountant (CMA)
- Certified Billing and Coding Specialist (CBCS)
- Certified Resume Specialist: Accounting and Finance (CRS+AF)
- Microsoft Office Specialist Master Certification (MOS)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)