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Loan servicing specialist work from home jobs

- 99 jobs
  • Transfer Process

    Ultimate Staffing 3.6company rating

    Remote job

    Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check. Desired Skills and Experience Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $24k-29k yearly est. 1d ago
  • Loan Servicing Specialist II

    United Community Bank 4.5company rating

    Remote job

    United Community is looking for a detail-oriented and experienced Loan Servicing Specialist II to join our dynamic Loan Operations team. In this role, you will be responsible for achieving individual production goals while also supporting the manager in coordinating the daily operations of the unit. This position is ideal for a motivated professional with strong administrative skills and experience in Loan Operations and/or Loan Processing. What You'll Do * Gather, interpret, and transcribe complex and non-standard information to ensure loan boarding packages are accurate.• Review documents such as loan approval forms, appraisals, title work, insurance, and other requirements to perfect our collateral position.• Process complex and non-standard boarding requests, perform Quality Assurance reviews, and complete complex loan research and maintenance requests.• Assist Account Officers with loan booking and maintenance questions.• Provide exceptional customer service by responding to requests and issues accurately and timely.• Meet performance standards of established production and quality metrics.• Adhere to corporate policies and procedures. Requirements For Success * Minimum three years of experience in a Loan Operations/Loan Processing environment or related role. * Detailed knowledge of Retail and Commercial loan documentation requirements. * Knowledge of federal and state regulatory requirements. * Advanced communication and organizational skills. * Familiarity with LAS and Loan Document platforms. * Proficient in Microsoft Excel and Word. * Participation in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences. Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position FLSA Status: * Non-Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $42,061.00 - USD $64,465.00 /Yr.
    $42.1k-64.5k yearly 4d ago
  • Consumer Loan Servicing Processor

    Technology Credit Union 3.8company rating

    Remote job

    The Consumer Loan Servicing Processor is responsible for processing servicing requests related to consumer loans including, but not limited to, processing payoff checks and refunds, processing Uniform Commercial Code (UCC) filings and terminations on secured solar loans, processing subordination requests, performing loan adjustments, and managing the department mailboxes. The incumbent works directly with the AVP, Consumer Lending Servicing Manager, Supervisor, Solar Loan Servicing, and/or Lead, Consumer Lending Servicing to ensure proper cross-training on all other related consumer lending servicing aspects and functions. Responsibilities Essential Duties Processes UCC lien filings through third-party vendors on new secured solar loans; verifies UCC liens have been placed; and, follows-up on rejected and missing items. Processes UCC lien releases on loans that have been paid off in full. Receives and processes incoming subordination requests by reviewing documents received; prepares the subordination agreement; packages subordination files for review and signature; scans and packages fully executed subordination agreements for mailing. Manages the department's mailboxes; interprets emails based on needs and assigns to appropriate parties. Assists in completing internal service requests received within specified service level agreements. Keeps up-to-date on changes to department processes and/or procedures. Creates and/or updates department procedures specific to main job function. Maintains effective communication with the consumer loan originations team, strategic lending partners team, and front-line staff. Performs other duties as assigned. Work Schedule Full-time; typically 40 hours/week 8:00 am-5:00 pm, M-F (or as directed by management) Occasional overtime Flexibility to occasionally work early or late hours, and periodic weekend hours, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate, & Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local regulatory agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: High School Diploma or equivalent work experience. Experience: 1+ years' experience in related disciplines, including exposure to consumer lending policies and procedures in a financial institution. Knowledge/Skills/Abilities: Strong proficiency in PC applications including Microsoft Excel, Word, Outlook and PowerPoint. Strong ability to effectively communicate and collaborate with internal and external business partners. Demonstrated strong written and verbal communication skills. Solid ability to independently evaluate written communication to determine appropriate delegation to team members. Solid ability to participate, sustain performance and thrive on a high-energy team. Licensing/Certifications: Notary Public preferred. Travel: May be required to occasionally attend offsite training, meetings or events, typically with advance notice. Overnight travel unlikely. Typical Working Conditions: Office environment with member interaction via phone. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: This position requires: Speaking and listening to interact with vendors and members via phone or in person. Sitting for up to 85% of the day. Reading a computer screen and perform keyboarding tasks for up to 80% of the day. EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 102 Salary Range: minimum-$55,500, midpoint-$64,000, maximum-$72,500 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 5% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 5.54 hours per bi-weekly paycheck (approximately 18 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $55.5k-72.5k yearly Auto-Apply 20d ago
  • Student Loan Coaching Specialist

    Candidly

    Remote job

    Candidly was founded in 2016 to flip the script on what it means to plan, borrow, repay, and save for college. Today, we're the category leader with the market's most comprehensive AI-driven student debt and savings optimization platform. We partner with hundreds of top employers, financial institutions, and retirement record keepers, positioning Candidly to serve more than 35 million Americans. We're already achieving incredible results - to date, we've helped our users get on track to eliminate more than $1.8B in student debt and pay off their loans 175,000 years quicker - and we're seeking movers, shakers, innovators, and problem solvers to help take our mission even further. Candidly is a high-growth, Series B startup, funded by leading investors including Altos Ventures, Aflac, Salesforce Ventures, UBS, Equal Opportunity Ventures, Impact Engine, Rethink Impact, Unum, and Cercano Management. Our fully remote, international team of 70 (and counting) includes alumni from Google, UBS, Twitter, Plaid, Prudential, LendingTree, Morgan Stanley, Deutsche Bank, and more. Job Description As a Student Loan Coaching Specialist, you'll work one-on-one with end users to provide expert, personalized guidance on student loan repayment. We're expanding our coaching service to help even more users navigate the complexity of student loans (e.g. federal repayment plans, public service loan forgiveness, refinance, consolidation, tax considerations, accelerated payments, college funding) and balance other long-term financial goals alongside debt repayment. Our ideal candidate is a self-starter who is eager to help advance the program and is comfortable communicating directly with end users. Empathy, curiosity, and a growth mindset are critical to this role. Key Responsibilities Prepare a borrower's analysis before the call, review it along with any questions during the call, and provide prompt follow-up via email after the call Become proficient with the Candidly platform and capabilities that can help borrowers make progress based on their customized plan Follow the post call coaching procedures (record meetings, fill out post call form, etc.) Weekly check-in with the Candidly Coaching team Ability to lead webinars, develop written resources, and collaborate on cross-functional initiatives to drive the growth and impact of the coaching program Contributes to team knowledge sharing and process improvement initiatives Shows initiative and resourcefulness to resolve user issues and improve coaching processes Adapts quickly to changes in policies, programs, or tools in a fast-paced environment Engages in continuous learning to stay up to date on student loan regulations, financial wellness strategies, and fintech tools Requirements Certifications - CSLP designation preferred You are empathy-first in your approach to your clients and our users You are conscientious and meticulous in detail You have passion for making a difference and approach each day with a sense of urgency about the opportunity to make an impact You are an exceptional teammate Preferred Qualifications Experience or knowledge in college planning concepts and strategies Familiarity with federal and private student loan programs, repayment strategies, and forgiveness options Knowledge of personal finance software or fintech platforms Bilingual or multilingual abilities to support a diverse user base Background in higher education, career services, or financial literacy education Experience or familiarity with AI-driven financial tools or platforms, including using AI insights to guide client decision-making or improve coaching outcomes Background and EEOC Candidly offers for employment are conditioned upon satisfactory completion of our employment screening process (including, but not limited to, a review of past employment and education records, background investigation, and/or credit check & fingerprints). Candidly strives to foster an environment where every employee can succeed. As an Equal Opportunity Employer we do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, gender expression, national origin, age, non-disqualifying physical or mental disability, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.
    $33k-55k yearly est. Auto-Apply 37d ago
  • Loan Processor (hybrid in Scottsdale, AZ)

    Lower LLC 4.1company rating

    Remote job

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: $55-70k + Bonus | Full-Time Hybrid (3 Days In-Office / 2 Remote) Opportunities for Growth | Mentorship | High-Energy Culture Are you a go-getter with a passion for precision, speed, and team collaboration? Do you thrive in a high-energy, fast-paced environment where ownership and autonomy are rewarded, and advancement is real? At Lower, we're not just processing loans-we're building futures. And we're looking for a top-tier Loan Processor who's hungry for success and ready to make moves. Why You'll Love It Here Three days a week in our Scottsdale office, two remote-flexibility meets team synergy. Immediate access to hands-on mentorship from industry pros. A culture of hustle, positivity, and ambition. We promote from within-you grow, we grow. Work that matters: Help people achieve the dream of homeownership every single day. What You'll Do Own your pipeline: Manage 20+ units/month with accuracy and urgency. Collaborate daily with Loan Officers, underwriters, and other departments to keep files moving fast and clean. Clear conditions like a pro and keep the loan process airtight from start to finish. Understand the nuances of income calculations, AUS findings, and investor guidelines. Help implement smooth workflows and support constant process improvement. Be the first line of quality control-catch issues before they become problems. Stay on top of vendor communications (credit bureaus, appraisers, etc.) to avoid delays. Who You Are 4+ years of experience in mortgage loan processing or underwriting. Confident with DU/LP findings and income analysis-you know how to read the room (and the numbers). Experience processing loans with a direct-to-consumer lender. Autonomous, yet a natural team player who communicates effortlessly. Thrives in motion: You like being busy, hitting goals, and staying organized under pressure. Positive mindset that doesn't shake under stress. Hungry for personal and professional growth. You want to move up. High accountability. You own your work and love being relied on. Bonus Points For: Underwriting knowledge Perks & Benefits Competitive compensation + performance bonuses Comprehensive medical/dental/vision 401K with company match Paid holidays, PTO, and parental leave Life & disability insurance Home mortgage discounts A vibrant, motivated culture you'll actually enjoy being part of Ready to Level Up? If you're a self-motivated, detail-oriented Loan Processor with the drive to build your career while making an impact-this is your moment. Join a company where momentum is the norm and growth is expected. Apply now and bring your energy! Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $35k-43k yearly est. Auto-Apply 45d ago
  • Loan Boarding Specialist-Collateral

    City National Bank 4.9company rating

    Remote job

    WHAT IS THE OPPORTUNITY? This position is responsible for the review and analysis of loan boarding packages for commercial and consumer loans and booking collateral to the Collateral Management System. Acts as liaison with Closing Department to resolve collateral matters pre and post boarding. This position will handle moderate to complex collateral issues and will work independently with minimal guidance from Supervisor or Assistant Supervisor. WHAT WILL YOU DO? * Performs collateral reviews and identifies exceptions * Ensures that Demands and Reconveyances tracking is in conformity with regulatory/government requirements. * Updates the Collateral Tracking System * Fulfills internal requests for collateral review and document preparation * Responsible for ensuring compliance with assigned Bank policies and procedures relating to collateral perfection and monitoring. * Processes, solves and answers simple to complex collateral related issues. * Responsible for data integrity of Collateral Management System. * Maintains a proficient knowledge of applicable banking and RESPA rules and regulations. * Manage Special Projects independently. * Maintain a proactive, committed approach to such programs as Customer first, Community Reinvestment Act (CRA) and Equal Employment Opportunity. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 3 years of experience working in documentation or a bank servicing department * Minimum 3 years of experience in analyzing loan documents and credit approval documents. * Minimum 2 years of experience with MS Office Suite *Additional Qualifications* * Knowledge of terminology and documents, related to the perfection and retention of collateral (e.g. real estate, Security Agreement and UCC filings, etc.). * Must be able to process and handle large volumes ensuring quick turnaround * Familiarity with the CFPB, RESPA and Article 9 * Education: Associates Degree or higher. * Strong Microsoft Office suite knowledge, * Strong math/accounting, data analysis and business writing skills * Strong research and analytical skills * Ability to quickly adapt to and become proficient in disparate loan processing systems * Candidate for this position must be able to analyze commercial and consumer notes and credit memorandum. Candidates must have a strong documentation and collateral background *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $24.5-36.7 hourly 60d+ ago
  • Mortgage Loan Processor

    Capital Bank Career 4.5company rating

    Remote job

    About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Capital Bank is looking for a Mortgage Loan Processor to join our team. The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a seamless customer experience. The Mortgage Loan Processor's primary function is to ensure the timely and accurate submission of loans to Underwriting. Position Responsibilities Gathers and analyzes documentation and other information to take each loan application from once setup to closing Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt Reviews all income documentation to ensure that is accurate and supports the guidelines in place for a specific loan product Reviews product guidelines to make sure that the loan fits and the necessary documentation is obtained, including: Verify 2 years of continued employment - document any gaps Review asset documentation Review credit report Review appraisal Review title work Review hazard insurance Obtain payoffs on refinances by contacting current mortgage holder Make sure all documentation is legible Obtain all required certifications from agent - termite, well, septic, etc. and review upon receipt. Actions as needed. Monitor daily closing schedule and make sure all loan are scheduled - if not scheduled notify Title Company, Agent and/or Loan Officer and schedule with closing department Submit loan to underwriting in appropriate file order Clear all Prior to Closing conditions. - Loans must be “clear to close” at least 48 hours prior to closing Advise borrower of loan decision and any required conditions Inputs proper loan information into Encompass so that data and supporting documentation are accurate. Contacts borrowers to obtain additional documentation as necessary to meet loan guidelines Follows Processing procedures as designated by Processing Manager Must meet crucial deadlines such as financing contingencies and closing dates Works with the MLO and/or LOA regarding missing/requested items Updates conversation logs in Encompass Minimum Education & Experience 3-5 years experience in a loan processing role with experience handling loans from start to finish. Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred. Experience communicating with borrowers regarding lending requirements. Experience processing conventional, FHA and VA loans. Experience with Encompass software is required. Preferred Skills & Qualifications Strong background in calculating income is preferred. Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook. Excellent verbal and written communication skills. Proven customer service ability is required. Must have knowledge of lending terminology and the ability to effectively communicate to borrowers. Knowledge of underwriting would be helpful. Independent worker that can produce results Ability to take initiative Ability to work in a fast-paced environment and deliver accurate results. Compensation: Base Salary Range: $25.51 - $35.71 per hour. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Working Arrangements 100% remote role We're currently hiring only within our core locations, which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), South Carolina (SC), Florida (FL), and North Carolina (NC). Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer.
    $25.5-35.7 hourly 53d ago
  • Loan Processor

    Boutique Recruiting

    Remote job

    Job Description We are seeking a top notch Mortgage Loan Processor to join a thriving financial services company. This is a 100% remote position! This person will be responsible for reviewing loan applications, ensuring all necessary documents are included and approving or denying the loans. The ideal candidate will have 2+ years of experience, FHA, VA, USDA, Conventional or Jumbo experience, and strong organizational skills. Encompass experience is preferred but not required. This company offers a high base, strong bonuses per loans and great benefits! Apply now for consideration! Responsibilities for Loan Processor Evaluate credit worthiness by processing loan applications and documentation within specified limits Determine all applicable ratios and metrics and set up debt payment plans Interview applicants to determine financial eligibility and feasibility of granting loans Review active loan files each day to determine if any documents are missing or what can be done to help the process along Identify and recommend products that meets the customer's needs and the organization's lending guidelines Communicate with clients either to request or to provide information Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization Operate in compliance with laws and regulations and adhere to lending compliance guidelines Qualifications for Loan Processor Exceptional communication and customer service skills 3+ years' experience in the consumer loan industry Current registration under the National Mortgage Licensing System and Registry Strong attention to detail Familiarity with computers and banking applications/software Ability to work in a goal-oriented environment Demonstrable customer satisfaction orientation and sales competencies record Deep knowledge of direct/indirect lending products and practices Excellent analytical and mathematical skills Must have FHA, VA, USDA, Conventional or Jumbo experience Encompass experience highly preferred
    $34k-47k yearly est. 12d ago
  • Mortgage Loan Processor II (Mid-level)

    Equity Resources 4.0company rating

    Remote job

    Are you an experienced mortgage processor who's been searching for a great company that's family owned, that recognizes your contributions, and has a philosophy of no layoffs during the down-season? A company whose goal and purpose is to Improve the Lives of Families ? Take a look at Equity Resources! We are a fun and friendly environment where we work together to meet our daily goals. Why you'll love working here Candidates local to Central Ohio will be asked to work a structured hybrid schedule and can enjoy our corporate office in Newark's historic downtown square. (Remote work is available for candidates located outside of Central Ohio). Choose from flexible hours: 8:30 AM - 5:00 PM with a 30-minute lunch, or 8 AM - 5 PM / 8:30 AM - 5:30 PM with a 1-hour lunch. Generous PTO, 10 paid holidays, plus a day off for your birthday! Full benefits package (including pet insurance!) first of the month after your first 30 days. 401(k) option with a generous company match -helping you grow your retirement savings faster. Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer. Join a stable, employee-focused company that's been growing since 1993. Requirements Requires at least 3 years of recent mortgage loan processing experience; ideal candidates will have 3 - 5 years of recent experience. Must reside in a state in which Equity Resources is currently licensed. Must have experience supporting multiple loan officers/originators. Experience working in the Encompass LOS is preferred. Ability to manage and process up to 30 client loan files simultaneously, keeping accurate documentation for each loan. Work independently with minimal supervision, applying sound judgment and attention to detail. Organized and thorough in gathering borrower information, verifying documents, and managing files from preapproval to closing. Strong interpersonal skills with the ability to build trust and communicate effectively with borrowers, team members, and third-party vendors. What your day will look like The primary objective of the Mortgage Loan Processor is to make sure loans are fully processed, submitted, approved, closed, and funded with minimal involvement from the Loan Officers/Originators. You will work to obtain and review all client documents, review for accuracy and completeness, and assure that all supporting documentation is sufficient for the borrower and subject property in order to close and fund the loan. You will be responsible for the team pipeline to ensure all closing dates and commitment dates are met. You will interact with the Loan Officers, Underwriters, Back Office, and Closers. You will foster an atmosphere of exceptional customer service and a work environment that is edifying and supportive, creating Raving Fans both internally and externally. The following duties would be applicable: Serve as a primary point of contact by answering phone calls and providing timely updates to internal and external customers. Monitor loan progress and follow up on outstanding items to ensure timely completion of the loan package. Order and follow up on third-party items such as title, VOEs, VODs, insurance, and appraisals. Pulling Credit Bureaus and working with the Credit Bureau to update customer accounts. Ensure all loan packages are complete and compliant before submitting to underwriting. Following up with the underwriter for approvals and work on conditions. Supporting the Company's strong relationship of “Raving Fan Service” culture through on-going customer contact, quality customer service, and superior product knowledge. Adhere to company policies, procedures, and ethical standards. Perform additional duties as needed to support individual loan files and team goals. About Us Equity Resources, Inc. is a privately owned and operated mortgage company headquartered in Newark, Ohio. We are licensed in 22 states, including Washington D.C., and operate branch offices in many of those locations. Our vision and purpose at Equity Resources, Inc. is quite simply to Improve the Lives of Families. We pride ourselves in creating Raving Fans of our customers AND our employees. We are celebrating our 32nd year in business and are continuing to grow! Come join our team! Equity Resources offers a comprehensive total compensation and benefits package that includes medical, dental, and vision insurance; 401(k) with company match; company-paid life insurance; and much more! Equity Resources is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
    $31k-40k yearly est. 9d ago
  • Loan Processor - (Remote)

    Autopay 4.0company rating

    Remote job

    This is a remote position. We are currently unable to consider candidates located in the following states: California, Oregon, Pennsylvania, New York, Illinois, and Washington or Outside the United States. The hours are Monday through Friday 9am-6pm MST and includes one Saturday a month from 8-1 MST. ABOUT US: The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available. SUMMARY: The Loan Processor is responsible for the overall processing of loans, including general support for business development staff members, loan booking preparations, and loan document preparations. In addition, this position gathers the necessary information to process and complete loan files and examines documents to ensure accuracy and compliance with company underwriting guidelines. The role of a Loan Processor does come with progression. Loan Processors are evaluated on daily/monthly metrics to determine if they are eligible to move tiers thus increasing their daily production. Tier movement leads to further potential for advancement in the Fulfillment Department. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Understand and demonstrate the principles of AUTOPAY's Mission, Vision, and Values. Performs clerical and administrative support activities related to obtaining auto loans for borrowers. Prepares papers and assembles supporting loan documents to obtain loans for borrowers. Forwards applications for loans via the online portal, and other related documents to management for approval when required. Receives approval of company and orders preliminary title reports showing financial transactions, conditions, and restrictions upon which vehicle sale are based. Other duties as assigned. QUALIFICATIONS: The ideal candidate must be able to perform the essential functions of the job and have a high school diploma or equivalent required. A minimum of one (1) year of related experience in a consumer loan environment preferred, 2 years of loan processing and 1 year of LOS experience. Knowledge of auto loan concepts, practices and procedures is a plus! Must be able to perform a variety of time-sensitive tasks requiring attention to detail. KNOWLEDGE, SKILLS AND ABILITIES: Education: High school diploma or equivalent required. Bachelor's Degree is a plus. Experience: The ideal candidate must be able to perform the essential functions of the job and have a high school diploma or equivalent required. A minimum of one (1) year of related experience in a consumer loan environment preferred, 2 years of loan processing and 1 year of LOS experience. Knowledge of auto loan concepts, practices, and procedures a plus! Must be able to perform a variety of time-sensitive tasks requiring attention to detail. Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Strong organizational and time management skills, including the ability to prioritize and adapt to changing priorities and responsibilities. Strong attention to detail with ability to cross check material for completeness and accuracy. Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Technical: Comfort with Microsoft Office, with intermediate Excel ability. Other: High level of personal motivation, professionalism, and integrity required. Ability to exercise discretion and judgment. COMPENSATION: $26 Per Hour BENEFITS Paid time off and paid holidays 401K Savings Plan Four health insurance plan options Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Dental and Vision insurance Long- and Short-Term Disability and Life insurance NON-PHYSICAL DEMANDS Change of tasks, performing multiple tasks simultaneously, working with others as part of a team, and irregular schedule/overtime may be required at times. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MACHINES, TOOLS, AND EQUIPMENT A person working in this position can be expected to work with a computer workstation and/or laptop, phone, copier, and fax. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources
    $26 hourly Auto-Apply 3d ago
  • Jr. Loan Officer

    Crosscountry Mortgage 4.1company rating

    Remote job

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Jr. Loan Officer is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage's competitive mortgage products, services, and programs. This position consults with customers about their current and future needs to help achieve financing needs, collects and reviews all needed supporting loan documentation, and maintains minimum standards for production and quality. Job Responsibilities: Establish a presence for CCM, including but not limited to, converting incoming leads. Analyze current rates and programs to provide accurate and timely information to borrowers. Negotiate terms and conditions with borrowers. Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone. Manage personal pipeline to ensure service standards and financial goals are met. Learn various borrowing programs and processes and stay current with changes and new products. Learn and utilize various in-house technical systems and programs. Evaluate credit requests and determine trends in a given marketplace. Comply with all applicable federal and state compliance guidelines relative to the position. Qualifications and Skills: Minimum of 2 years of sales experience or origination experience in a consumer direct or call center environment. Experience collecting and analyzing borrower income and negotiating skills. Experience proactively soliciting new business. Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems. Experience converting leads and in-bound calls, preferred. NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”) *. State License under the terms of the SAFE Act*. Excellent analytical skills. Excellent communication and collaboration skills. Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook) This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: This position is compensated through commission earnings. The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $40k-56k yearly est. Auto-Apply 16d ago
  • Home Loan Processor

    Spokane Teachers Credit Union (STCU

    Remote job

    STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine's Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members' lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams. STCU offers excellent benefits: * Paid time off-plus 11 paid holidays! * Medical, dental, vision and life insurance * Training and career development * Success sharing plan * 401(k) matching contributions * Tuition reimbursement An overview of the benefits can be found here or here: ********************************************************** Salary range: $24.00 - $34.00 per hour Job Description The Home Loan Processor II is a skilled professional responsible for ensuring the accuracy and compliance of departmental operations. This role collaborates with various teams, vendors, and members, utilizing their expertise to make independent decisions that align with STCU's interests. Key responsibilities include maintaining the integrity of the Home Loan value stream, collecting essential documents, and coordinating with members. Core Job Requirements/Outcomes * Under general supervision, prepare government backed mortgage loans such as FHA, VA, and USDA for initial underwriting submission by conducting a pre-underwriting review of the Uniform Residential Loan Application (URLA) and related documentation to ensure compliance with STCU's loan policies, complex investor guidelines, and product requirements. * Ensure timely clearance of pre-closing conditions by independently managing applications, coordinating documentation, satisfying investor and regulatory requirements, and maintaining clear communication with members and internal/external stakeholders such as correspondent lenders, realtors, appraisers, title officers, and escrow officers while maintaining minimum quality and productivity standards. * Ensure compliance with regulatory and investor standards by staying informed about the latest regulatory, policy, and procedural requirements related to home loans and ensuring all loan conditions within sign-off authority are accurately reviewed and satisfied in accordance with established guidelines. * Promote a culture of continuous improvement by actively participating in daily process enhancement activities and encouraging team engagement through professional conduct. Support organizational and departmental initiatives to drive overall success. Other Essential Functions * Safeguard the credit union's interests by ensuring compliance with all requirements established by the approving authority. * Enhance member and staff confidence by demonstrating exceptional communication skills in written, verbal, and interpersonal interactions. * Ensure compliance with service level agreements and standards by monitoring the assigned pipeline daily and following established procedures. Additionally, provide assistance to other team members as needed. * Provide operational support to the Home Loan value stream by fostering strong member relationships and aligning efforts with the strategic goals of the department and organization. * Demonstrate effective communication skills in both written and verbal forms. Collaborate well within diverse teams and work independently with minimal supervision. Uphold integrity and confidentiality with member information, fostering trust, respect, and cooperation among peers. Qualifications Education: High School diploma or equivalent required. Some college course work preferred. Job Experience: A minimum of three years general mortgage lending experience with at least two years of mortgage processing experience required. One year experience processing government backed mortgage loans such as FHA/VA USDA loans preferred. Software Skills: Encompass experience preferred. Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams. Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations. Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Remote work is available and contingent on consistently meeting performance objectives. Periodic in-person team meetings and check-ins required. Additional Information Ready to apply? Click on I'm interested!
    $24-34 hourly 3d ago
  • Mortgage Loan Processor - REMOTE

    Amerisave Mortgage 4.3company rating

    Remote job

    Description AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers. At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together! What we're looking for: AmeriSave is currently hiring Loan Processors to join our winning team. We offer advanced technology and support roles that enable our processors to easily manage larger pipelines and earn lucrative bonuses that are paid out every pay period. The ideal candidate has superb customer service skills, is well versed in general mortgage knowledge and guidelines, and loves working in a fast-paced environment. Candidates must be detail oriented with strong written and verbal communication skills. This is a remote opportunity to work from home. Schedules are Tuesday - Saturday or Sunday - Thursday. Hours are 9am - 6pm EST or 11am - 8pm EST. Remote work applicants may not work from the following states: California What You'll Do: Responsible for a pipeline of 40-50 loans per month, both refinances and home equity loans Review loan application package for completeness and accuracy, reconcile application against system input Responsible for gathering required documentation from customer and third parties in support of the loan approval decision Responsible for prompt, professional communication to customers, loan officers & underwriters Responsible for calculating and analyzing income, assets and liabilities Utilization of AUSSIE and company procedures Establish an ongoing relationship by delivering best-in-class customer service What You'll Need: Minimum of 2 years recent mortgage loan experience Must be self-directed, motivated, and comfortable working in an extremely fast paced environment Must be proficient in Microsoft Office, DU, LP, CRM Exceptional problem-solving and customer service skills Detail-oriented and demonstrate excellent decision making skills Excellent communication skills **Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation The hourly rate for this position is $19 per hour, against commission based on individual performance. Target annual compensation for this position is $60,000 to $120,000. Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Bonus · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
    $36k-45k yearly est. Auto-Apply 59d ago
  • Loan Processor

    Epic Mortgage Group

    Remote job

    Mortgage Loan Processor Epic Mortgage is seeking a highly efficient, detail-oriented, and customer-focused Mortgage Loan Processor to join our dynamic team. This role is crucial in ensuring that loans are processed swiftly, accurately, and within compliance standards, providing a seamless experience for both our Loan Officers and Borrowers. Why Join Epic Mortgage? Competitive compensation paid bi-weekly, with profit-sharing opportunities. Comprehensive benefits package including Medical, Dental, Vision, 401K, HSA, and more. Remote work flexibility with a supportive and collaborative work culture. Extensive training, ongoing support, and opportunities for career advancement. Job Description Key Responsibilities: Process loan applications and gather necessary documentation in line with underwriting requirements. Communicate regularly with Loan Officers, Borrowers, title companies, appraisers, realtors, and other stakeholders to ensure timely and accurate processing. Prepare and review closing packages, legal documentation, and ensure compliance with all regulations. Monitor and maintain loan files, manage documents in LendingPad, and ensure all deadlines are met for loan commitment and closing. Participate in daily virtual team calls and weekly pipeline review meetings. Proactively address potential issues, evaluate credit histories, calculate borrower income, and determine DTI. Maintain a positive team atmosphere and contribute to process improvement initiatives. Qualifications Requirements: High school diploma or equivalent required, associate or bachelor's degree is a plus. Minimum of 2 years of experience in mortgage processing, with a strong understanding of underwriting, compliance, and Fannie/Freddie guidelines. Strong written and verbal communication skills with the ability to work collaboratively in a fast-paced environment. Attention to detail, problem-solving skills, and the ability to manage multiple tasks and deadlines. Proficiency in Microsoft Office, Google Suite, and familiarity with processing systems like LendingPad. Additional Information Epic Mortgage is an Equal Opportunity Employer, committed to the inclusion of all qualified individuals. All your information will be kept confidential according to EEO guidelines. NMLS #2404936 - Equal Housing Opportunity
    $30k-42k yearly est. 7h ago
  • Title Foreclosure Specialist, Vylla

    Carrington Mortgage 4.5company rating

    Remote job

    Come join our amazing team and work remote from home! The Title Foreclosure Specialist will be responsible for taking foreclosure abstract orders from the lender and preparing an abstractor report using partners. Preform a quality control on all files before sending to foreclosure attorney and lender. Update files as requested and also perform searches. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $23.00-$25.00 an hour. What you'll do: Monitor assigned foreclosure e-mail box. Order requested foreclosure abstracts from stated company partner(s) and update per attorney request. Perform quality control evaluation once foreclosure abstract is received and before completed product is sent to client. Determine if a file is acceptable. Monitor vendor turnaround times for counseling and process improvements. Perform other duties as assigned. What you'll need: High School diploma or equivalent work experience Two (2) to five (5) years' title, settlement services or mortgage experience Our Company: Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That's why we say we're not just a team, but a “Vyllage.” Accelerate your career and join our Vyllage today! To read more visit: ******************* What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. #Carrington #LI-GV1
    $23-25 hourly Auto-Apply 60d+ ago
  • REAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME

    Trophy Point Investment Group, LLC

    Remote job

    Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ****************************** Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes. Key Responsibilities: Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services. Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures. Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps. Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions. Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions. Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system. Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues. Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations. Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements. Qualifications: Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services. Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly. Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems. Problem Solving: Ability to handle customer concerns and resolve them efficiently. Attention to Detail: Meticulous in managing and recording customer inquiries and interactions. Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals. Additional Skills: Familiarity with loan products (home loans, personal loans, etc.) is a plus. Ability to work independently and as part of a team in a fast-paced environment. Multitasking and organizational skills to manage various communication channels simultaneously. Bilingual candidates are encouraged to apply. Why Join Trophy Point: Be part of a premier private direct lender with a strong reputation in the real estate industry. Work with a dedicated and passionate team committed to excellence and integrity. Enjoy the flexibility and convenience of a remote working environment. Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements. About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service. E04JI802mkr94089lej
    $20-25 hourly 20d ago
  • Contract Loan Review Consultant (1099)

    Young & Associates Inc. 3.7company rating

    Remote job

    Job DescriptionDescription: Young & Associates, Inc. is seeking experienced Loan Review Consultants (Independent Contractors) to support third-party commercial and agricultural loan reviews for our financial institution clients. This role is ideal for a seasoned commercial credit professional who excels in independent analysis, thrives in a fast-paced environment, and is looking for flexible, project-based work. As a Contract Loan Review Consultant, you will assess the credit quality of commercial, agricultural, and CRE loan portfolios for client banks. You will analyze borrower financial performance, collateral, loan structure, policy compliance, and risk rating accuracy, and document your findings using our templates and DiCom loan review software. This is a remote 1099 contractor role with flexible hours, though deadlines must be consistently met. Requirements: Conduct comprehensive credit analysis on commercial, ag, CRE, C&I, and specialized lending relationships. Access and review borrower financials, credit files, and documentation using client systems. Prepare detailed, well-supported loan review narratives following established templates. Assign appropriate credit risk grades consistent with regulatory expectations and client bank policy. Identify weaknesses in underwriting, monitoring, performance, or structure that warrant downgrades. Provide recommendations for risk mitigation and perform impairment analysis when necessary. Ensure accuracy, thoroughness, and consistent quality across all assigned reviews. Maintain professionalism and confidentiality in all client interactions. Required Qualifications 20+ years of progressive commercial credit or lending experience. Background in: Loan review Senior commercial credit analysis Credit/loan administration Senior credit officer / Chief Credit Officer roles Bank regulatory examination (FDIC, OCC, state) Strong credit and financial analysis skills across: Small business lending OOCRE / non-OOCRE Mid-market & corporate C&I Leveraged credits Agricultural lending (preferred) Formal credit training or graduate banking school preferred. High level of discipline and ability to work independently to meet tight deadlines. Outstanding written and verbal communication skills. Strong proficiency in Microsoft Office; DiCom experience a plus. What We Offer Flexible, project-based remote work Competitive contractor compensation Opportunity to work with a respected firm in the community banking industry Steady flow of assignments with additional capacity for high performers
    $36k-47k yearly est. 1d ago
  • REMOTE Title Foreclosure Specialist, Vylla

    Vylla Title

    Remote job

    **Come join our amazing team and work remote from home!** The Title Foreclosure Specialist will be responsible for taking foreclosure abstract orders from the lender and preparing an abstractor report using partners. Preform a quality control on all files before sending to foreclosure attorney and lender. Update files as requested and also perform searches. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $23.00-$25.00 an hour. **What you'll do:** Monitor assigned foreclosure e-mail box. Order requested foreclosure abstracts from stated company partner(s) and update per attorney request. Perform quality control evaluation once foreclosure abstract is received and before completed product is sent to client. Determine if a file is acceptable. Monitor vendor turnaround times for counseling and process improvements. Perform other duties as assigned. **What you'll need:** High School diploma or equivalent work experience. Two (2) to five (5) years' title, settlement services or mortgage experience. **Our Company:** Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and full-service model offer a truly progressive approach to managing transactions and creating extraordinary experiences every step of the way. We offer a broad array of services for residential and commercial transactions, with years of expertise to serve many unique client needs. We love what we do and offer an exceptional place to work where you can be part of a strong team. That's why we say we're not just a team, but a "Vyllage." Accelerate your career and join our Vyllage today! To read more visit: ****************** . **What We Offer:** + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. + Educational Reimbursement. + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. **\#Carrington** **\#LI-GV1** Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
    $23-25 hourly 60d+ ago
  • Loan Specialists

    Maharaja Enterprises 4.1company rating

    Remote job

    IT'S TIME FOR A CHANGE, START 2024 OFF THE RIGHT WAY Maharaja Enterprises LLC - Creative Financing Experts Commision Based Pay: 2 points per funding secured Maharaja Enterprises LLC in Dallas, GA is looking for one Mortgage Loan Originator Specialist to join our strong team. Our ideal candidate is attentive, ambitious, and hard-working. Mortgage Loan Originator Specialist (Full-time/Part-time): As a Mortgage Loan Originator Specialist at Maharaja Enterprises, your responsibilities will include: Client Relationship Management: Build and maintain strong relationships with clients, including borrowers, real estate agents, and other industry professionals. Lead Generation: Generate leads for mortgage loan origination through various channels, including networking, referrals, and marketing strategies. Loan Application Process: Guide borrowers through the mortgage loan application process, including collecting necessary documentation, assisting with the completion of application forms, and ensuring compliance with lending requirements. Pre-Qualification and Pre-Approval: Evaluate borrowers' financial profiles, review credit reports, income documents, and other relevant information to determine their eligibility for mortgage financing. Provide pre-qualification and pre-approval letters to qualified borrowers. Mortgage Product Knowledge: Stay up-to-date with the latest mortgage products, interest rates, and lending guidelines. Educate borrowers on the different loan options available and help them select the most suitable mortgage program for their needs. Financial Analysis: Analyze borrowers' financial information, including income, assets, and debts, to assess their creditworthiness and ability to repay the loan. Make recommendations based on the analysis and assist in finding suitable loan solutions. Loan Origination and Documentation: Prepare loan packages, including completed applications, credit reports, income documentation, and other required forms. Submit loan applications to underwriting for approval and ensure all necessary documents are in order. Communication and Support: Act as a point of contact for borrowers throughout the loan origination process, providing regular updates, answering questions, and addressing any concerns. Coordinate with internal teams, such as underwriters and processors, to ensure a smooth and timely loan closing. Compliance and Regulations: Adhere to all applicable lending regulations, including those set by federal, state, and local authorities. Ensure that all loan origination activities are in compliance with the relevant laws and regulations. Sales and Business Development: Continuously seek opportunities to expand Maharaja Enterprises' mortgage loan origination business by developing relationships with new referral sources, attending industry events, and implementing marketing strategies. Performance Metrics: Meet or exceed sales goals and performance targets set by the company. Maintain accurate records of loan origination activities and provide regular reports to management. Professional Development: Stay informed about industry trends, changes in lending practices, and new mortgage loan programs. Continuously enhance knowledge and skills through training, workshops, and professional development opportunities. As a Mortgage Loan Originator Specialist, you will play a crucial role in helping borrowers secure financing for their real estate transactions. Your expertise in mortgage lending, client management, and adherence to regulatory requirements will contribute to the overall success of Maharaja Enterprises' mortgage loan origination business. Experience: - Experience as a Mortgage Loan Originator or similar role - Strong knowledge of mortgage products, including conventional loans, FHA loans, VA loans, and jumbo loans - Familiarity with escrow processes and procedures - Excellent math skills for calculating loan amounts, interest rates, and monthly payments - Proficient in using 10-key typing for accurate data entry - Ability to read and interpret complex financial documents, such as tax returns and bank statements - Strong communication skills to effectively explain loan options and requirements to borrowers - Detail-oriented with the ability to review contracts and identify potential issues or discrepancies Imagine a vibrant and dynamic environment where countless leads await you. Our system is brimming with potential opportunities, and we continue to add more each day. But that's not all. We believe in setting you up for success. You will have access to a plethora of leads, receive comprehensive sales training on a daily basis, experience personal growth as an investor (as we grow, so do you), and have the incredible opportunity to earn while you learn the intricacies of real estate. And let's not forget our exceptional disposition team, passionately selling deals nationwide! However, here's the reality: Compensation: Commission based. Earning potential is unlimited! This business only thrives if you are willing to put in the work. Our motto is simple, yet powerful: EAT WHAT YOU KILL. If you lack self-motivation, hunger for success, and the willingness to learn and collaborate with like-minded individuals, then we are not the right fit for you. Please do not fill out the application if you cannot commit to this level of dedication. But if this resonates with your entrepreneurial spirit and you are ready to put in the effort to master this business and achieve remarkable financial rewards, then look no further! Take that first step towards an extraordinary future by filling out our application We are looking forward to reading your application. Job Types: Full-time, Part-time, Temporary, Internship Pay: Commission Benefits: Employee assistance program Employee discount Flexible schedule Professional development assistance Work from home Experience level: No experience needed Schedule: Choose your own hours Monday to Friday Weekend availability Experience: work (Preferred) Work Location: Remote Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company. Job Types: Contract, Part-time, Full-time Benefits: Flexible schedule Professional development assistance Schedule: 10 hour shift 12 hour shift 4 hour shift 8 hour shift Choose your own hours Day shift Monday to Friday Night shift Supplemental pay types: Commission pay Experience: Sales (Preferred) Loan origination (Preferred) Fair Housing regulations (Preferred) Work Location: Remote Job City Dallas,GA. State Georgia Country USA Job Name Loan Specialist
    $28k-54k yearly est. 60d+ ago
  • Mortgage Closer

    Resicentral

    Remote job

    Are you detail-obsessed, compliance-savvy, and thrive in a fast-paced environment? ResiCentral is looking for a Mortgage Closer who's ready to take ownership of the closing process and deliver an exceptional experience for our clients. In this role, you'll be the final checkpoint-ensuring every “i” is dotted and every “t” is crossed before the loan is funded. Job Summary The Closer will prepare and review closing documents for mortgage loans working in both retail and wholesale channels. The Mortgage Closer is to coordinate the closing process by confirming that all documents are correct, within compliance, and meet agency guidelines.This position will also be responsible for performing a multitude of tasks such as preparing closing documents, being a point of contact, coordinating closings, and ensuring loans are compliant. Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Issue the Initial and Signing Closing Disclosure; ensure fees meet RESPA and TILA requirements; address any tolerance cures Validate the Final Closing Disclosure fees and ensure it meets underwriting guidelines for cash to close and cash back to borrower Verify required information within the loan file such as spelling of borrower's names, property address, lock expiration, flood cert Confirm compliance documents meet TRID requirements Review of tax bill and ensure that the borrower's escrow account is setup in accordance with federal guidelines Draw closing documents in accordance with federal, state and investor guidelines Knowledge of closing package documents as well as wet/dry state requirements Review executed loan documents for accuracy and compliance, and to ensure borrower signature and dates meet guidelines Responsible for addressing and clearing all Prior to Funding and Closing conditions Review compliance and fraud reports and address any alerts Perform final verbal verification of employment Work independently and manage assigned pipeline ensuring that expected turn times and production goals are met Ensure all calls and emails are responded to in a timely manner Elite Client Service Required Skills/Abilities Ability to prioritize projects Experienced in Microsoft ,Word, Excel, PowerPoint, and Outlook You can meet critical deadlines in a dynamic, rapidly changing environment. You understand working with highly sensitive and confidential matters. You are trustworthy, honest, and display a high level of integrity. You obsess over detail and accuracy. You understand that flexibility is key in an ever-changing industry and start-up environment. You thrive in a dynamic, fast-paced environment and in the face of ambiguity. You have a professional demeanor and strong work ethic. Strong written/verbal communication skills. Unwavering attention to detail. Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at a time. Education and Experience A College degree is desired. High school diploma or GED is required. 2+ years Closer or applicable experience as a minimum is strongly preferred. Previous remote work experience desired. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $34k-44k yearly est. Auto-Apply 16d ago

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