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Loan servicing specialist jobs in Mount Pleasant, SC

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  • CHB Specialist

    ASF 3.8company rating

    Loan servicing specialist job in Mount Pleasant, SC

    About the Company We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values. About the Role The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function. Responsibilities Proficient in using import management software or systems. Provide import estimates and information regarding entries into the United States (via air, ocean, and truck). Provide customer service to internal departments and overseas affiliates/clients. Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise. File ISFs on a daily basis as received. Classify all entries, resolve customs problems, and Data entry. Ability to navigate through the various ocean carrier websites to track and trace shipments. Handle all post-entry amendments and internal audits of all entries that have been entered. Assist the CHB manager with projects as requested. Maintain communication with all customers ensuring all needs are covered. Other duties as assigned. Qualifications Ocean import/export experience required. Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred. Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics. Required Skills Organizational skills. Attention to detail. Effective communication abilities. Customer-focused approach. Preferred Skills Experience with import management software. Knowledge of customs regulations and compliance documentation. Pay range and compensation package Company-paid benefits available: Dental insurance Short-term and long-term disability 50,000 Group Term Life insurance policy (7) Paid holidays and (15) days PTO per calendar year 401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment. Additional Benefits available for purchase: Blue Cross Blue Shield plan for employee and dependents Vision insurance Critical illness Accident Additional voluntary term life insurance.
    $32k-60k yearly est. 1d ago
  • Loan Specialist

    Regional Finance 4.1company rating

    Loan servicing specialist job in Charleston, SC

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $41k yearly Auto-Apply 17d ago
  • Foreclosure Specialist

    McMichael and Gray 3.8company rating

    Loan servicing specialist job in Charleston, SC

    McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist for our South Carolina practice. Remote work will be considered for the right candidate located in South Carolina. The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline. Requirements Work closely with attorneys to oversee foreclosure actions Ensure adherence to client, state, and federal requirements Database entry and tracking of the legal documents throughout the review process May prepare accurate judgment figures, payoffs, and reinstatement Coordinate past due steps in the foreclosure process, work with attorney firms to ensure timely completion Communicate with attorneys to update files that are in legal process (i.e. foreclosure and eviction proceedings) Responsible for special projects and reporting required by clients Ensure accounts are properly documented with actions taken, correspondence, and explanation of delay, if any Ensure the information contained within the legal documents is accurate and meet department quality assurance standards Create and image supporting documents used to validate the information contained within the legal document Monitors foreclosure loans and ensures that foreclosure actions on individual accounts are completed in a timely manner, according to client, state, and regulatory guidelines, minimizing financial losses to the company. Required Skills/Abilities: Working knowledge of foreclosure law and terminology Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors. Proficient with MS Outlook, MS Excel and MS Word Well organized, effective time management, prioritize and allocate workload for optimum efficiency Strong verbal and written communication skills Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality Strong work and business ethics; Self-motivated and able to work independently and as a Team Player Effective problem solving skills Attention to detail Working knowledge of client systems including Black Knight/LPS, Tempo, a360 CaseAware ABOUT MCMICHAEL TAYLOR GRAY, LLC McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values: Excellence Integrity Honesty Respect A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards. McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
    $38k-47k yearly est. 11d ago
  • Mortgage Loan Processor

    Northpoint Mortgage 3.5company rating

    Loan servicing specialist job in Mount Pleasant, SC

    Job DescriptionSalary: DOE Northpoint Mortgage, selected as one of the Boston Globe's 2024 Top Places to Work, is a growing New England and South Carolina-based mortgage lender with an opportunity for a full-time Mortgage Processor. The successful candidate will have Encompass experience, several years of related experience, and the ability to communicate effectively with our loan officers and clients in an upbeat, customer service-focused manner. In addition to a great working atmosphere, we offer competitive pay, benefits, and a wonderful work-life balance. This position is located in the Charleston, SC area and has the potential to be hybrid or primarily remote. Skills & Experience Needed: 2+ years of Mortgage Processing Experience Encompass Loan Origination Software Excellent verbal and written communication skills with a customer service attitude Ability to effectively prioritize and see tasks to completion Must be able to problem-solve and multitask Capable of taking responsibility for managing production and the pipeline Familiarity with mortgage industry basics: Conventional, FHA, and VA Loan types Income Calculations Running AUS and reading findings Ability to review guidelines and figure out answers to scenarios Strong proficiency with computers and software Responsibilities: Establish relationships with clients by communicating with them throughout the process via phone, email, and text. Put clients at ease by being available to answer questions while working closely with Northpoint employees to efficiently set up and move files through the loan process. Set up and disclose new loan files, request, review, and explain necessary documents, including initial disclosures, with clients. Communicate with clients throughout the loan process, advising them of loan status and addressing any questions or concerns. Follow up on necessary documents and set deadlines to create urgency to advance files quickly through the process. Compensation is commensurate with experience.
    $32k-40k yearly est. 29d ago
  • Commercial Loan Closing Specialist

    Home Trust Banking Partnership

    Loan servicing specialist job in Charleston, SC

    The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending. Key Responsibilities / Essential Functions * Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions. * Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details. * Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan. * Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy. * Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations. * Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence. * Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking. * Maintain confidentiality and security of sensitive information. Job Requirements Education: * High school diploma or equivalent Required: * 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required. * Knowledge of basic legal concepts including real estate transactions. * Knowledge of commercial loan products and services. * Well-developed written and verbal business communication. * Proficient administrative and organizational skills. * Self-motivated with attention to detail. * Ability to prioritize duties and work independently. * Ability to meet designated deadlines while remaining flexible to changing assignments. * Proficient in Microsoft Office products. Preferred: * College degree in business or related field. * Experience with LaserPro. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
    $22k-55k yearly est. 56d ago
  • Junior Loan Officer

    Newrez

    Loan servicing specialist job in Charleston, SC

    is for CAROLINA ONE MORTGAGE, one of the Family of Companies of Newrez LLC. Sell loan products offered by NewRez Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads. Engage in marketing and promotional activities in support of your own sales. Meet monthly minimum personal production goals (3 units) Take mortgage loan applications and prepare effective loan proposals: Determine a consumer's needs and offer the appropriate product Originate loans for appropriate amounts, rates, and terms that comply with NewRez's program guidelines Provide consumers with a superior level of customer service: Quickly and accurately answer all customer inquiries in a professional manner. Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate. Provide assistance to applicants and solve all problems that may arise between application and settlement Stay informed of developing trends in the mortgage industry Attend/assist with scheduled meetings, training sessions and courses Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct. Qualifications: Education and Experience Requirements Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check Minimum successful 1 year mortgage loan origination experience 2-year college degree preferred (or equivalent experience) Proven sales skills and leadership abilities Company Perks: * 15 Paid Time Off (PTO) days and 18 after 1st anniversary! * 9 Paid Holidays * Casual Workplace * Employee Engagement Activities Company Benefits: * Medical (including Health Savings Account & Flexible Savings Account) * Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan * Performance-based Incentives * Pet Insurance * Advancement Opportunities Newrez NOW: * Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more * 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice * Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee * Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $30k-42k yearly est. Auto-Apply 60d+ ago
  • Junior Loan Officer

    Newrez LLC

    Loan servicing specialist job in Charleston, SC

    is for CAROLINA ONE MORTGAGE, one of the Family of Companies of Newrez LLC. Sell loan products offered by NewRez Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client's home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads. Engage in marketing and promotional activities in support of your own sales. Meet monthly minimum personal production goals (3 units) Take mortgage loan applications and prepare effective loan proposals: Determine a consumer's needs and offer the appropriate product Originate loans for appropriate amounts, rates, and terms that comply with NewRez's program guidelines Provide consumers with a superior level of customer service: Quickly and accurately answer all customer inquiries in a professional manner. Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate. Provide assistance to applicants and solve all problems that may arise between application and settlement Stay informed of developing trends in the mortgage industry Attend/assist with scheduled meetings, training sessions and courses Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct. Qualifications: Education and Experience Requirements Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check Minimum successful 1 year mortgage loan origination experience 2-year college degree preferred (or equivalent experience) Proven sales skills and leadership abilities Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Casual Workplace • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $30k-42k yearly est. Auto-Apply 60d+ ago
  • Post Closer

    Legal Solutions Group 4.5company rating

    Loan servicing specialist job in Myrtle Beach, SC

    A Myrtle Beach law firm seeks a paralegal/legal assistant to provide support to the closing department with post closing and other aspects of the closing process. QUALIFICATIONS: Able to assistant several departments while learning to take on your own pipeline Real Estate Closing/Post Closing Processing experience Maintain an organized and structured day to day of responsibilities Work with clients to submit loans LEARN! Being a utility person who can eventually grow to a specialization in one area starts with a willingness to learn Daily reporting of pipeline status to Senior Management Excellence in Microsoft Office programs Outstanding communication skills in person and via email Excellent organizational and multitasking skills Willingness to learn and assist in the overall production of the department QUALIFIED CANDIDATES WILL BE CONTACTED
    $45k-55k yearly est. 60d+ ago
  • Home Loan Specialist I

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Columbia, SC

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Consumer Loan Specialist, Bilingual Spanish

    Curo 4.7company rating

    Loan servicing specialist job in Greenville, SC

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Bilingual: Ability to read, speak, and write fluently in both English and Spanish Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1120 N Pleasantburg Dr. Ste 304, Greenville, SC 29607 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $15.3-21.8 hourly Auto-Apply 25d ago
  • Consumer Loan Specialist, Bilingual Spanish

    Attain Finance

    Loan servicing specialist job in Greenville, SC

    If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Bilingual: Ability to read, speak, and write fluently in both English and Spanish Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1120 N Pleasantburg Dr. Ste 304, Greenville, SC 29607 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $21.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
    $15.3-21.8 hourly Auto-Apply 24d ago
  • Mortgage Loan Specialist

    State Employees' Credit Union 3.3company rating

    Loan servicing specialist job in Columbia, SC

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Provide highest quality member service through the origination of quality residential mortgage and equity loan applications received through all delivery channels across the organization. Duties Receive and assist in the completion of real estate related loan applications, while serving as the primary point of contact for applicants during the application and initial approval stages. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications, and obtaining required documentation to facilitate initial loan approval. Determine applicant(s) needs and offer appropriate mortgage products. Independently assess applicant(s) credit worthiness, and affordability, with the ability/authority to extend initial pre-approval to applicant(s). Identify, develop, and maintain a source of referrals for new mortgage lending opportunities. Follow up with prequalified applicants and on other leads in a timely and effective manner. Properly price and disclose loan applications. Coordinate member engagement with Real Estate Lending Processing Center within Loan Administration. Make recommendations regarding other Credit Union products and services. Assist membership with servicing of existing mortgage and home equity loans. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make recommendations based on their needs. Ensures well documented, easy to review loan application history notes within the Loan Origination System. Support branch employees with all real estate related needs and ensuring employees have the information needed in order to be comfortable referring all potential applicants to discuss mortgage lending opportunities. Engage with the community on a regular basis by meeting with realtors and other third parties as well as attending community events in order to build and maintain mortgage loan pipeline. Answer phone and perform other clerical duties as needed. Complete additional tasks assigned by management. Requirements 4-year degree, CCUE Certification, or Associate in Arts degree or Associate in Science degree via the North Carolina College Transfer Program (NC-CTP) preferred. Minimum of 2 years' lending experience. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with branch personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has registered as an active MLO with the NMLS. Must be organized and detail oriented. Must be willing to engage in ongoing training and professional development. Must have basic computer skills. Must be able to speak English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Possibility of remote/hybrid work. Physical Demands Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
    $35k-49k yearly est. Auto-Apply 60d+ ago
  • Foreclosure Real Estate Specialist

    KW Drive 4.3company rating

    Loan servicing specialist job in Greenville, SC

    Job Description Foreclosure Real Estate Specialist - Build Expertise in a Growing Market We're looking for real estate professionals who want to deepen their knowledge and work within one of the most active segments of the housing market. Foreclosure and distressed properties remain in steady demand, and this role offers the chance to develop a valuable specialty while helping buyers, sellers, and investors navigate unique opportunities. As part of our team, you'll learn how the foreclosure process works from start to finish and gain access to resources that make it easier to serve clients effectively. You'll work with pre-qualified leads, receive support with marketing and administration, and have guidance from people experienced in this niche. This allows you to focus on advising clients, tracking local inventory, and staying ahead of relevant market trends. This position is a strong fit for someone who communicates clearly, enjoys problem-solving, and wants to build a long-term book of business in a specialized field. Whether you're an established agent or newer to real estate, we can help you develop the expertise needed to become a trusted resource for both homeowners and investors. If you're ready to expand your skills and work in a niche that offers consistent opportunities, apply today. We'd be happy to share more about what it takes to succeed in foreclosure real estate and how our team supports your growth. Compensation: $150,000 - $225,000 yearly Responsibilities: Guide clients through the foreclosure process, ensuring they understand each step and feel supported. Analyze local market trends to provide clients with up-to-date insights and strategic advice. Collaborate with our team to develop and implement effective marketing strategies for distressed properties. Maintain a comprehensive database of pre-qualified leads, ensuring timely follow-up and relationship building. Negotiate on behalf of clients to secure the best possible outcomes in foreclosure transactions. Coordinate with legal and financial professionals to streamline the foreclosure process for clients. Conduct property evaluations to determine market value and potential investment opportunities for clients. Qualifications: Experience in real estate, with a focus on foreclosure or distressed properties preferred. Real Estate License or in the process of obtaining one. Ability to guide clients through complex processes with clarity and empathy. Proven track record of analyzing market trends and providing strategic advice. Strong negotiation skills to secure favorable outcomes for clients. Ability to collaborate effectively with a team to develop marketing strategies. Experience in maintaining and managing a comprehensive database of leads. Ability to coordinate with legal and financial professionals to streamline processes for clients. About Company At Keller Williams, our mission is clear: to fuel the success of real estate agents by delivering unparalleled resources, expert mentorship, and cutting-edge technology. We are dedicated to empowering agents to excel in a competitive market, providing the tools and support needed to drive growth, achieve goals, and thrive-every step of the way.
    $30k-41k yearly est. 5d ago
  • Mortgage Loan Processor

    Security Federal Bank 3.9company rating

    Loan servicing specialist job in Aiken, SC

    We are a strong, locally focused community bank with deep roots in the Aiken and Augusta markets. Our mortgage team plays a critical role in building relationships, supporting homeownership, and delivering exceptional service to our customers, referral partners, and communities. We are not a high-volume assembly line-and our processors are not paper pushers. We value knowledge, accountability, and pride in work. If you are someone who wants to understand loan products, guidelines, and the "why" behind the file-not just check boxes-this role may be right for you. Position Overview The Mortgage Loan Processor is responsible for managing residential mortgage loans from application through underwriting and into closing, ensuring accuracy, completeness, and compliance with bank policies and investor guidelines. This position requires strong customer service, analytical skills, organization, and the ability to work in a fast-paced lending environment. While prior mortgage processing experience is preferred, hands-on training will be provided for the right candidate who demonstrates aptitude, work ethic, and a willingness to learn. This is an in-person position with future remote flexibility. What We're Looking For * A professional who takes ownership of their loans from start to finish * Someone who enjoys learning loan programs and guidelines (FHA, VA, USDA, SC State Housing, Conventional, Portfolio) * Strong communicator who can work confidently with borrowers, loan officers, attorneys, and realtors * A team player who thrives in a collaborative, deadline-driven environment * Someone ready to be challenged and grow within the mortgage industry Requirements Essential Duties & Responsibilities * Set up and process residential mortgage loan files in accordance with bank policies, procedures, and investor guidelines * Enter and maintain accurate loan data in the mortgage loan origination system (Encompass), ensuring a complete and organized paperless file * Order and review third-party services including credit reports, appraisals, flood certifications, insurance, verifications, and other required documentation * Analyze borrower credit, income, assets, employment stability, and property documentation to support loan eligibility and repayability * Submit loan files to automated underwriting systems and investors as required * Communicate proactively with borrowers to request documentation and guide them through the process * Maintain consistent communication with loan officers regarding loan status, conditions, and timelines * Follow up with attorneys, insurance agents, realtors, and other parties to ensure timely processing and closing * Review underwriting approval conditions and work files through "prior to approval" and "prior to docs" requirements * Prepare loan files for closing and ensure all conditions are satisfied prior to handoff * Maintain accurate scheduling of loan closings and communicate promptly when timelines may be impacted * Ensure accurate data entry for HMDA reporting * Provide backup support for other processors as needed * Participate in ongoing training to stay current on bank policies, investor guidelines, and program updates * Comply with all Bank Secrecy Act (BSA) policies and procedures Qualifications & Skills To perform this role successfully, an individual must be able to perform each essential function satisfactorily. Education & Experience * Mortgage processing experience preferred * Banking or mortgage lending experience strongly preferred * Willingness to learn and grow within the role is essential Technical & Professional Skills * Strong analytical and organizational skills * Excellent attention to detail and accuracy * Ability to read, analyze, and interpret investor guidelines, regulations, and internal procedures * Strong customer service and communication skills (written and verbal) * Ability to manage multiple files and deadlines simultaneously * Proficient with standard office equipment and basic PC applications Language, Math & Reasoning Skills * Ability to interpret professional and regulatory documents * Ability to calculate interest, percentages, ratios, and related figures * Strong problem-solving and decision-making skills in situations with varying requirements Licensing & Requirements * Valid driver's license * NMLS registration (or ability to obtain, if applicable) Physical & Work Environment * Primarily office-based with moderate noise level * Requires standing, sitting, walking, lifting up to 15-20 pounds occasionally * May require occasional extended hours to meet deadlines Why Join Us? * In-person role with future remote flexibility for the right candidate * Opportunity to grow within a respected community bank * Supportive, experienced mortgage team * Hands-on involvement in the full loan process-not just one piece * A role where quality, knowledge, and service matter Competitive salary and benefits package available. EEO.
    $32k-37k yearly est. 13d ago
  • Loss Mitigation Specialist I

    Farm Credit Services of America 4.7company rating

    Loan servicing specialist job in Columbia, SC

    Loss Mitigation Specialist I (Hybrid - Columbia, SC) The Loss Mitigation Specialist I provides exceptional customer service through loss mitigation administration, reporting, and ancillary functions, managing special requests within communicated service level agreements. What You'll Do Process partial lien releases and special requests (e.g., Release of Liability, Easements, Subordinations) in accordance with Bank, investor, and insurer guidelines. Review and prepare lien releases and DMV mobile home title releases for execution by senior leadership. Track and monitor special requests using internal systems (e.g., CSG Assyst) and update procedures as needed. Collaborate with sub-servicers to resolve issues and ensure accurate handling of special requests. Monitor foreclosure and bankruptcy processes to ensure compliance with investor and statutory requirements. Order appraisals, inspections, and Broker Price Opinions to support loss mitigation efforts. Coordinate with investors and sub-servicers to determine borrower eligibility for loss mitigation programs and ensure compliance. Conduct monthly and quarterly reporting, including non-accrual reviews, TDR recommendations, and ASC310 reports. Manage real estate owned loans guaranteed by Farmer Mac, including marketing, sale recommendations, and delinquency reporting. Perform additional duties as assigned, including backup support for loan setup and reporting functions. What You'll Need Associate's degree in business or related field. A minimum of 1-2 years of experience working with loss mitigation, foreclosures, bankruptcies, special requests preferred. Strong knowledge of collection policies, laws, and regulatory compliance. Excellent communication, follow-up, problem-solving, and analytical skills. Proven ability to work independently, manage multiple priorities, and perform under pressure. Skilled in resolving issues across departments while maintaining professionalism and confidentiality. Comfortable interacting with diverse personnel at all organizational levels.
    $49k-61k yearly est. Auto-Apply 60d+ ago
  • Loan Documentation Specialist

    Loanbud Inc.

    Loan servicing specialist job in Orangeburg, SC

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance LoanBud is continuing to grow, and we have an exciting opportunity for the right candidate to join a great team in Orangeburg, SC! Join us in the pursuit of our mission to help small businesses get the financing they need to succeed, and enjoy a career filled with professional growth opportunities, team-oriented colleagues, and the satisfaction of supporting small businesses. We appreciate our employees and in order to continue serving our customers at the highest level, we continue to strive to become "the place to work". We are looking for a Loan Documentation Specialist to assist LoanBud Business Lending Officers and borrowers process and close SBA and other commercial loans. Do you have banking, loan processing or loan review experience, do you enjoy helping people meet their financial goals, do you have attention to detail and excel in process workflow? This may be the perfect job for you, and we encourage you to apply! Compensation for this position is a salary plus commission. Wage placement based on qualifications and direct experience for this position. About LoanBud We Offer Great Benefits! We offer solid benefits, including medical, dental & vision and a generous 401(k) match. We take care of our employees! The wisest investment we make is in our employees. We support them with professional development resources and opportunities for advancement. At LoanBud, we believe in work-life balance. With an extensive holiday and PTO plan, there's always something to look forward to. We offer a supportive and flexible work environment. We treat our employees like humans, not robots. You deserve respect, empathy, and trust, and that's what you'll get as a member of our LoanBud team. Summary Of Job Duties Of This Position This position assists customers, lenders, and lending officers with the processing and closing of SBA and other commercial loans. Their responsibilities include interfacing with borrowers and referral partners from loan submission to funding, collecting and reviewing documentation per program requirements, coordinating and processing loans in accordance with lender guidelines, ordering and collecting 3rd party reports. Essential Duties And Responsibilities Collaborates with internal staff including Business Lending Officers to process and close loans in a timely manner. Reviews the loan file and prepares a list of items required to close and fund the loan. Communicates the requirements and loan status clearly and concisely. Prepares loans for submission in accordance with lender guidelines and requirements. Calculates business and/or global debt service coverage ratios. Opens Title and orders preliminary title reports as required; reviews title reports and make changes as necessary. Reviews and accepts entity documentation such as articles, by-laws as well as partnership and LLC documents. Ensures compliance and adherence to SBA Standard Operating Procedures (SOP) and lender credit policy. Determines insurance requirements and obtains hazard/flood/liability insurance as required. Reviews loan applications and determines initial eligibility. Prepares and completes loan document requests; ensure that loans are documented correctly to ensure conformance with lender approvals and conditions. Coordinates closings with borrowers, referral partners and business lending officers. Maintains accurate pipeline reports; meets monthly loan closing and loans in pipeline goals. Perform other duties as assigned. What We Look For In a Loan Documentation Specialist Deadline Oriented the individual acts with a sense of urgency to prioritize and hit required deadlines. Analytical - the individual synthesizes complex or diverse information. Problem-solving - the individual identifies and resolves problems on time and gathers and analyzes information skillfully. Communication - the individual speaks and writes clearly and persuasively in positive and negative situations, demonstrates excellence in telephone etiquette, customer service, and business communication skills. Leadership - the individual inspires and motivates others to perform well, accepts feedback from others. Quality management - the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness, including the ability to proofread documents for accuracy. Judgment - the individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions. Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans. Safety and security - the individual observes safety and security procedures and uses data and materials properly. Preferred Requirements Associates degree or higher Four years' experience in loan processing or four years of combined professional experience and education in a related field Knowledge of SBA loans or prior lending experience Proficient use and understanding of MS Office products (Word, Excel, Outlook) AAP/EEO Statement LoanBud values their employees and provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
    $30k-42k yearly est. 7d ago
  • Mortgage Servicing Specialist II

    Lima One Capital 3.9company rating

    Loan servicing specialist job in Greenville, SC

    Lima One Capital is offering an opportunity to join the nation's premier lender for real estate investors! We are searching for a Mortgage Servicing Specialist II who possesses strong values, a great work ethic, attention to detail, assertiveness, and confidence. The new hire will work within the servicing department of the company. Duties and Responsibilities: Communicate with customers and internal partners regarding general mortgage servicing questions to include, but are not limited to: monthly billing, escrow (tax/insurance), customer portal, payoff, etc. to deliver the highest level of customer service. Team leader in customer service initiatives to navigate complex borrower situations, using good judgement to professionally defuse complaints, evaluate and deliver lasting solutions. Proactively reach out to new and existing clients to establish rapport and discuss loan terms and characteristics. Analyze and qualitatively review loan documents, account histories, balances/ledgers, that include, but are not limited to: escrow analyses, financial statements, tax forms, credit reports, and appraisals, to advise the most appropriate solution for the customer. Monitor payment delinquency and engage in challenging consultations, asking direct and targeted questions to prevent possible foreclosure by negotiating options such as repayment plans, short sales, or Deed in Lieu. Monitor maturing loans and proactively engage borrowers to ensure timely exit resolution through payoff, extension, or refinance opportunities. Proficiency in loan servicing, communication, and payment processing software. Maintain detailed records within the loan servicing system to include, but are not limited to: Contact attempts/correspondence, escrow updates, extension documentation, etc. Analyze and report to management on overall portfolio performance, KPI's, and risk metrics. Other projects as assigned. Requirements Bachelor's Degree is preferred Financial Services, loan servicing industry experience is preferred Proficient in Microsoft Excel Desired Skills: Excellent communication and customer service skills Expertise in using Excel Ability to work under minimum supervision and manage tight deadlines Prioritization & multitasking / Time management Problem solving & critical thinking Skip tracing experience is a plus Spanish fluency is a plus What We Offer: Industry Leading Benefits: Medical, Dental and Vision Insurance Life Insurance, Short-Term Disability, and Long-Term Disability Hospitalization and Accidental Insurance Flexible Spending Accounts - Health and Dependent Care Health Savings Account Safe Harbor 401K with company match Growing Families Support (including paid parental leave, infertility support and assistance, childcare reimbursement, and elder care) Pet Insurance Work Life Balance: 12 paid time off days and 5 sick days, in addition to 12 paid holidays - that's about a month of time to rest, relax, and recharge every year. Career Development: We prioritize the growth and success of our team members. You'll benefit from continuous learning opportunities, dedicated mentorship, and the chance to refine your skills and advance your career. New Headquarters: Join us in our brand new, thoughtfully designed office in the heart of Downtown Greenville (parking is paid for!) Why Lima One? At Lima One Capital we're relentlessly focused on a simple but powerful goal: to be the nation's premier lender for real estate investors. Inspired by that vision, every member of our team is driven by our mission to create opportunities for our customers and employees by educating, empowering, and financing real estate investors who are building, improving, and stabilizing their neighborhoods and communities nationwide. Loans Funded: $10+ billion in loans funded, 30k loans closed since 2010 Geography: 46 states + D.C. where we revitalize neighborhoods Employees: ~300 employees with competitive benefits and perks Stability: Backed by the immense resources of MFA Financial, a publicly traded mortgage REIT with 25 years of proven success Veteran Founded: Founded by 2 US Marine Corps veterans, we proudly approach every deal and decision with grit, determination, boldness, and integrity Recognized by the Inc.5000 as one of America's fastest growing companies, Lima One specializes in providing real estate investors with financing for their rental, fix-and-flip, and new construction projects. The company is distinguished as one of South Carolina's Best Places to Work and Top Workplaces. Lima One is headquartered in downtown Greenville, South Carolina. Learn more about us at limaone.com. Lima One Capital does not sponsor H1B Visas. To be considered for employment, a candidate must be authorized to work in the United States for any employer and not require sponsorship, now or in the future. Notice to Third Party Recruiters and Agencies Lima One Capital does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of a fully executed agreement for a specified position, Lima One Capital has no obligation to pay any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Lima One Capital explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Lima One Capital. If you or your agency would like to be considered as a future recruiting partner, please email ********************** (Subject: Agency Partner Request).
    $27k-32k yearly est. Easy Apply 47d ago
  • Loss Mitigation Specialist

    Worldacceptance

    Loan servicing specialist job in Greenville, SC

    The Loss Mitigation Specialist will be responsible for minimizing financial loss for the company by effectively managing distressed accounts and working with customers to develop solutions. Ideal candidates will be highly skilled at analyzing and understanding the big picture and creatively finding solutions. This candidate will have exceptional attention to detail and be able to communicate effectively and efficiently with customers, exhibiting empathy and compassion while finding the best solution. Essential Duties and Responsibilities: Identify, review and analyze delinquent accounts to assess risk and potential loss Call and connect with customers to talk through their financial situation Develop and propose tailored repayment plans or modification solutions Negotiate terms with customers to reach mutually beneficial agreements Maintain accurate and detailed records of all communications and transactions Collaborate with internal teams to ensure effective execution of mitigation strategies Regularly monitor and track the performance of modified accounts Perform other related duties as required and assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Exceptional attention to detail and critical thinking skills Strong analytical and problem-solving skills Excellent communication and negotiation abilities Proficient with Microsoft Office Knowledge of relevant regulations and compliance standards Education and/or Experience: Bachelor's degree in finance, business, or a related field preferred Proven experience in loss mitigation, collections, or loan modification Physical Demands: Must be able to constantly remain in a stationary position. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Occasionally may require light lifting up to 25 pounds. Work Environment: Office environment. Occasional travel may be required. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $35k-45k yearly est. Auto-Apply 12d ago
  • Loan Processor

    Crosscountry Mortgage 4.1company rating

    Loan servicing specialist job in Lexington, SC

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: * Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. * Assemble the complete loan package in proper order for underwriting. * Verify all required documentation (pre-underwrite) in the file. * Complete the required loan checklist. * Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. * Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. * Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. * Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. * Verify that vendor orders are complete, invoices are received and in the applicant's E-file. * Manage pipeline by completing and submitting reports within allotted turn-around times. * Assist set-up of loans. * Document all communication related to the loan application in the conversation log. * Train and assist supervision of new Loan Processors and other processing personnel. * Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. * Available to work varying hours and overtime if needed. Qualifications and Skills: * High School Diploma or equivalent. * Minimum of 5 years' residential mortgage processing experience. * Experience with Encompass. * Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. * Knowledge of DU, LP, Microsoft Office, and Windows. * Excellent math and analytical skills. * Excellent communication skills. * Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $34k-42k yearly est. 25d ago
  • Loan Processor III

    Guild Holdings Company

    Loan servicing specialist job in Bluffton, SC

    Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Process and pre-underwrite conventional, FHA, VA and Bond mortgage loans to ensure compliance with Company, secondary market investor, and government agency standards. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. "Go to" subject matter expert/lead when Supervisor/Lead is not available. Essential Functions * The processor is to become the contact for non-licensed activity once the loan is submitted to them. * Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans. * Analyze loan-to-value ratio, debt-to-income ratio, credit report, application, income and assets, source(s) of down payment funds and examine supporting documentation to identify potential fraud or misrepresentation. * Identify potential issues and communicate to consumer and loan officer. * Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues. * Stay current with federal, state regulations, policies and industry trends. * Check ratios and verify accuracy of AUS findings and program applicability. * Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval. * Identify qualifying/program issues prior to submission to Underwriting, and re-structure loan as necessary. * Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs. * Update and verify accuracy of data input into system. * Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc. * Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing. * Order generation of loan documents. * Coach and provide guidance to less experienced Processors as needed. * Use and modify templates to compose professional correspondence and emails. * Provide status updates to Loan Officers and/or borrowers. Qualifications * High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred. * Total recent work experience includes five or more years' experience as a Loan Processor, preferably processing conventional and FHA loans along with at least two years of experience processing VA and Bond mortgage loans. * Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners. * Expert knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional, FHA, VA and Bond mortgage loans. * Expert knowledge of conventional, FHA, VA and Bond mortgage loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines. * Expert knowledge in new construction documentation and condominium projects. * Expert knowledge of valid documentation related to processing consumer mortgage applications (e.g., complex tax returns, financial statements and records, verification of income and deposits, etc.). * Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks. * Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness. * Excellent customer service, interpersonal, verbal and written communication skills * Intermediate math skills. * Strong verbal and written communication skills. * Strong detail orientation and highly organized. * Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs. Supervision * Depending on experience, supervision is intermittent to infrequent * Depending on experience moderate to high level of independent judgment and discretion related to area(s) of specialization * May provide guidance to less experienced team members to resolve/escalate issues of high complexity * Exercise sound judgment in executing core job responsibilities * Average monthly pipeline is 14 loans. * Travel: 0% Requirements Physical: Work is primarily sedentary; mobility in an office setting. Manual Dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Environmental: Office environment - no substantial exposure to adverse environmental conditions. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
    $29k-41k yearly est. 60d+ ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Mount Pleasant, SC?

The average loan servicing specialist in Mount Pleasant, SC earns between $51,000 and $683,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Mount Pleasant, SC

$188,000
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