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Loan servicing specialist jobs in North Dakota

- 26 jobs
  • Business Loan Servicing Specialist (aka Commercial Loan Servicing)

    Choice Bank 3.5company rating

    Loan servicing specialist job in Fargo, ND

    Full-time Description BLSS I and II levels for this opening can work from any Choice Bank location in Fargo, Moorhead or West Fargo Senior BLSS for this opening can work from any Choice Bank location in Grand Forks, Fargo, Moorhead or West Fargo. The Business Loan Servicing Specialist (aka Commercial Loan Servicing) supports the Commercial and Ag lending function in compiling the information necessary to request loan documents, reviews documents for accuracy, and ensures all conditions have been met prior to loan closings. The Business Loan Servicing Specialist is responsible for the organization and completion of loan files after closing and supports the ongoing maintenance of the loan relationship and related documents. Loan Origination and Closing Responsible for collecting, compiling and inputting accurate loan documentation for all new and renewed loans. Maintains appropriate approval throughout the loan documentation process through closing and initial funding. Ensures compliance requirements are satisfied, approval conditions are met, collateral is collected with evidence of insurance when applicable, and documentation is properly executed prior to closing and funding a loan. Ensures appropriate loan related fees are assessed to the borrower and payments to related third parties are processed in a timely manner. Coordinates the communication between lender, borrower, and involved third parties when necessary throughout the loan closing process to ensure all parties have accurate information and are in agreement. Ensures collateral is collected and perfected at time of closing Obtain, review, and archive loan documents including but not limited to financial statements, tax returns and business reports, credit reports, appraisals, flood determinations, lien searches, and loan covenants and conditions. Prepare tracking, checklists, coding and set-up forms for new, modified, and renewed loans, including FSA, BND, and SBA loan. Loan Administration Reviews daily reports to ensure loan maintenance accuracy. Processes loan advances and payments daily. Assists Lenders and Borrowers with requests for information or follow up on loan related items. Maintains loan origination platforms for accuracy on borrowers, loan terms, collateral, and tickler tracking. Completes follow up for miscellaneous monthly loan reporting and tracking items. Completes extra projects as assigned by management. Customer Service and Product Support Supports, advances and is responsible for meeting Premier Experience service standards. Assists with in-branch customer services needs including but not limited to telephone, teller and account opening functions. Requirements Choice is #PeopleFirst, banking second. People don't need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities. In contributing to our culture, Choice team members are guided by our core values. Embrace change and encourage innovation. Know when to ask for help and know when to offer help. Better the places we live. Work hard. Do the right thing. Have a little fun. Our vision of Diversity at Choice is supported by our #PeopleFirst mission and our core values. Being #PeopleFirst means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work. Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring us closer to our customers and the communities we serve. Be welcome at Choice. We can see you here. Disclosure This job description is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a significant risk to the health and safety of themselves or other employees. All employment at Choice Financial Group is “at will” employment. This position description does not create an employment contract, implied or otherwise.
    $34k-117k yearly est. 60d+ ago
  • Process Assistant, RSR+

    Amazon 4.7company rating

    Loan servicing specialist job in West Fargo, ND

    Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we've been pushing the boundaries of ‘possible' further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer's faces. Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. Responsibilities: • Track and report ATS/labor hours • Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance • Ensure successful area performance through tracking and reporting metrics • Independently assess all aspects of associate work performance and provide timely and detailed feedback • Participate in Operational Excellence initiatives • Maintain a full understanding of workflow and daily production goals • Review and update SOP's as required • Ensure work areas remain clean and are properly equipped • Identify and address safety hazards within the work area, and participate in safety initiatives • Coach associates on ways to work safely at all times • Ensure all job injuries are reported timely in accordance with established policies and procedures • Provide vacation coverage for Area Managers - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required - Associate's or Bachelor's Degree, and/or prior Amazon experience - Awareness and willingness to use OPEX tools and techniques - Demonstrates problem solving and analytical skills - Ability to communicate effectively (written and verbal) across various levels of an organization - History of meeting/exceeding departmental goals - Experience leading teams - Capable of providing direction to team members using independent judgment - Organization and time management skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,800/year in our lowest geographic market up to $57,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $46.8k-57.2k yearly 57d ago
  • Consumer Loan Servicer

    Bravera Careers

    Loan servicing specialist job in Mandan, ND

    Bravera Bank is hiring for a Consumer Loan Servicer in Mandan, ND or Dickinson, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward. This position is primarily responsible for completing paid loan files, processing payments, and providing excellent customer service, while also being responsible for providing loan support in a centralized environment. Measures of Success Be a trusted advisor to Consumer Loan Officers and Retail Staff. Learning and retaining the knowledge of the daily responsibilities. The ability to understand and navigate the programs, used for everyday tasks. Duties and Responsibilities Complete paid loan files and correspondence to customers. Process loan payments and maintain accurate customer account records. Corresponding by phone, email or chat, to assist customers with their needs. Completion of title work, lien perfections and UCC filings. Maintain and document the collateral tracking report, on a monthly basis. Monitor Insurance tracking program and process related documents. Provide loan support for Consumer Underwriters, Consumer Loans Officers and Retail Staff. Prioritize and efficiently organize work assignments, work under pressure, meet deadlines, and promote teamwork. Responsible to promote a positive and collaborative environment that supports teamwork and excellent customer service throughout the organization. Responsible for promoting the organization in the community through participation in various civic and community events, activities, committees, and organizations. Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information. Contribute to the overall success of the organization. Adhere to all banking rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer. Qualifications High School Diploma or equivalent of 1-2 years of post-secondary education preferred 1-3 years of banking experience or customer service experience Strong teamwork and collaborative skills Self-starter Location Mandan, ND or Dickinson, ND Benefits To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement. Our Values Give and earn trust. We support and empower one another to earn trust through accountable performance. Learn, teach and mentor. We are a learning organization that invests in growth and development. Collaborate and innovate. We work together to drive continuous improvement to enhance your experience. Want to learn more about careers with Bravera? Go to bravera.bank/careers. #ForgeYourPath with us! Find us on Facebook, Instagram, X, LinkedIn, Youtube, and Tik Tok. --- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
    $28k-71k yearly est. 9d ago
  • Loan Processor

    Levo Federal Credit Union 3.9company rating

    Loan servicing specialist job in Fargo, ND

    Mortgage Loan Originator Department: Mortgage Services Reports To: Assistant Vice President Mortgage Services FLSA: Exempt Date last updated: 04/01/2024 Summary Responsible for the timely, courteous, and confidential processing, closing, underwriting, and shipping of all types of mortgage loans for members by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews mortgage loan applicants and analyzes the information received to recommend the correct product for the applicant. Submit the mortgage loan application to an automated underwriting system for approval. Document the loan file with accurate information and comply with all underwriting requirements as stated on the automated underwriting decision sheet. Prepares directions for the Loan processor pertaining to the information that will be required to perfect the mortgage loan sale to the secondary market. Communicates to the applicant, real estate agent, etc. the status of the mortgage application. Develops and promotes good public relations within the Real Estate community and with the member base of the Sioux Falls Federal Credit Union, etc. Reviews the completed file to assure that all mortgage processing functions are completed before and after closing for proper documentation and salability of the loan to the secondary market. Perfects the loan documentation for purchases for any loans which are suspended. Keeps updated and current on all mortgage products, procedures, and policies. Makes recommendations of needs for review or changes of policies and procedures relating to the mortgage lending process to the AVP Mortgage Services. Is knowledgeable about all products available at the Credit Union and actively cross sells products to qualified members. Assists the Marketing Department in the promotion and development of mortgage related products. Assists in the collection of payments for all in-house mortgages which the loan officer originates. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies : Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, confronts difficult situations, maintains objectivity, keeps emotions under control, uses negotiation skills to resolve conflicts. Community Relations - Participates within the community, takes leadership role in external activities, presents favorable image of organization, uses community involvement to increase business. Achievement Focus - Sets and achieves clear and challenging goals, demonstrates persistence, and overcomes obstacles, Measures self against standard of excellence, Recognizes and acts on opportunities, takes calculated risks to accomplish goals. Self-Management - Regulates impact of own emotions upon others, remains focused and resilient under stress, accepts criticism, and recovers quickly from setbacks, Projects realistic self-confidence in abilities. Loan Portfolio Maintenance - Identifies qualified prospects, assesses credit risks, presents credit alternatives, keeps current with rules and regulations, maintains portfolio mix and Achieves loan results. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience. Language Skills: Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, members, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Must have well-developed math and problem solving skills. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, and Word Processing software. Should also have ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software. Certificates, Licenses, Registrations Other Skills and Abilities: The employee should have a thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance. Other Qualifications: The employee must have a high level of professionalism, good judgement and impartiality. They must display a courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships. They must possess effective verbal and written communications skills and be able to work in a fast-paced, production-oriented environment. Physical Demands and Work Environment: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $45,000-$70,000 Dep. on Exp + Sales Bonuses
    $45k-70k yearly 12d ago
  • Embedded ROI Processor

    Datavant

    Loan servicing specialist job in Bismarck, ND

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + **This is a Remote role** **- Full-Time: Mon- Thurs 6am- 5pm** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance** Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 4d ago
  • Capturis - Missing Bills Processor

    Conservice LLC 4.1company rating

    Loan servicing specialist job in Mandan, ND

    When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust. Pay: $13.75/hr Location: Remote/Hybrid if located in Mandan, ND Schedule: 7-4 PM CST, 8-5 PM CST, --6 CST Overview If you're looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you'll need to be dedicated to taking the initiative to resolve complications. If you're looking for a professional and fast-paced environment, apply now to join the Conservice family! Responsibilities As an Account Processor you will: Contact and work with utility providers over the phone and through email Utilize Conservice software to investigate and locate missing bills Retrieve bills from utility providers and prepare them to be processed Phone Use: Medium (Up to 40% of the workday) Type: Outbound Ensure method of arriving bills is done through correct processes Return messages left by vendors and providers as needed Ability to achieve the standard of 70 billing resolutions per day Preferred Skills Excellent telephone and email etiquette Excellent research and problem-solving skills with a strong attention to detail Time management and organization Excellent attendance and punctuality Familiarity with using a computer and G-Suite Familiarity with Microsoft Word and Excel
    $13.8 hourly 11h ago
  • Loan Administrator I

    Banknorth

    Loan servicing specialist job in Casselton, ND

    Full-time Description Provides centralized loan processing for agricultural, commercial and consumer loans. Prepares loan documents which are complete, accurate and compliant. Resolves loan documentation issues with lenders. This position requires a high degree of integrity, trust and confidentiality. DUTIES AND RESPONSIBILITIES Primary Prepare and process Consumer and Ag/Commercial loan documents following lending regulations, policies and procedures Board loans into core system after closing is complete and fund loans File all necessary documents to properly perfect collateral and file appropriate documents to release collateral upon loan payoff. Maintain electronic customer and loan files Work with Loan Administrator team to learn all types of loans including Participations, Real Estate, Farmer Mac, FSA, SBA, etc. Uphold confidentiality of customer conversations, information and proprietary bank information Secondary Interact with County & State offices and Insurance Agents to obtain file documentation Expected to deliver consistent, superior customer service in accordance with BankNorth standards Responsible for general office duties, periodically answer phone and process the mail Prepare and distribute daily, weekly and monthly loan reports Professionally represent BankNorth in community affairs and civic organizations Additional Follow established opening and closing procedures Complete required compliance and software training Participate in training and bank meetings as related to position Requirements SKILL REQUIREMENTS Must exercise accuracy, alertness, good judgment, courtesy, tact, patience and professionalism Must, at all times, maintain confidentiality of the Bank's records and customer transactions, as well as a high degree of personal integrity Must be able to speak effectively, actively listen and express thoughts in a clear, thorough manner Must be able to effectively share and explain pertinent information with bank employees Must be willing to collaborate and cooperate with others in the organization and possess effective working relationships with co-workers Must be able to demonstrate work stability, be self sufficient and self-motivating with satisfactory attendance/punctuality and an ability to be flexible in work schedule. Bachelor's degree in business or finance preferred Two years loan processing or lending experience preferred Basic accounting required Have a good working knowledge of word processing and spreadsheet software PHYSICAL DEMANDS While performing the duties of this job, the employee is required to communicate effectively with others, stand and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects. The employee is frequently required to walk, sit and to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. This position requires the ability to review and comprehend detailed documents and read computer screens. WORK ENVIRONMENT The work environment requires appropriate interaction with others. The noise level in the work environment is usually quiet.
    $36k-48k yearly est. 30d ago
  • Loan Administrator I

    First Western Bank & Trust 3.9company rating

    Loan servicing specialist job in Bismarck, ND

    First Western Bank & Trust has a full-time opening for an on-site Loan Administrator I in either our Minot, Bismarck or Fargo regions . We offer eligible employees and their dependents comprehensive health benefits and programs, which may include insurance for medical, vision, dental, and more, to help you take care of yourself and your family. Other benefits for eligible employees include 401k with company match, company contribution to Health Savings Account, banking benefits, short-term disability, life and long-term disability, bonding leave, holidays, sick leave, and vacation. With all the benefits listed above, this is a great opportunity for the right candidate! LOAN ADMINISTRATOR I POSITION OVERVIEW: Provides administrative support to the lending team through customer service, preparing forms and documents, maintaining loan files, and processing a variety of deposit and loan-related transactions. Responsible for loan servicing, on-going customer service, billing, payment processing, and General Ledger accounts within an environment of high work volumes and established deadlines. Independently handles production tasks requiring knowledge of lending documents, policies, and procedures. Obtain information related to the commercial and ag loan origination process including: ordering appraisals, environmental reports, credit reports, customer identification verifications, Uniform Commercial Code (UCC) searches, business entities searches, insurance information, flood certificates, and various other items Prepare, type, and process materials required for loan closing, statements, checks, escrow letters, journals, etc. Order preliminary title policies, attorney preliminary title opinions, and update abstracts for loan commitments and review with loan officer Prepare commercial and agricultural loan documents including, but not limited to, notes, security agreements, and guarantees according to processing guidelines Complete UCC filings, continuations, and terminations Obtain customer signatures on appropriate loan documents Assist with preparation of Regulation Z, settlement statements, and loan statistic sheets Issue checks for loan payouts and process lien waivers Process advances and loan payments Provide customers loan and repayment schedules as requested Maintain loan file documentation, type comments, and enter loan data in computer system Prepare and submit loan documentation order packages Assist the loan officer with the loan closing process as needed; may review loan documents, make customer copies, and may facilitate signing of loan documents Complete the post-closing processes for the loan such as requesting boarding, funding the loan and disbursing fees, paying loan invoices, updating the loan file, ensuring second HMDA review occurs, lien perfection, setting loan ticklers, and ordering final loan related searches and reviews Complete loan servicing tasks such as filing documentation, maintaining the loan files, working tickler reports, continuing lien filings, processing servicing requests, processing participant bank payments, completing necessary reporting, and process paid loans Support lender(s) in all aspects of a business customer relationship; promptly and professionally greet customers; resolve customer and loan officer inquires efficiently Index scanned loan documents per policy guidelines and verify accuracy of loan application and closing documents Sort participating bank correspondence and file documentation as necessary Track expired loan reviews and update files annually to bring required documentation current Track documents including hazard insurance, flood insurance, vehicle titles, UCC filings, financial statements, and title policies Type loan satisfactions on closed loans and update files for final closings Work the FSA reports on a bi-annual basis Ensure compliance with banking laws, regulations, and the Bank's policies and procedures, including Bank Secrecy Act Maintain continuing education related to regulatory standards LOAN ADMINISTRATOR I EDUCATION AND/OR EXPERIENCE: Associate's degree in business, finance, accounting, or the equivalent in related work experience Previous experience in banking, lending products or services, and documentation preferred Experience with managing files, loan documents, and records Knowledge of administrative, clerical procedures, and accounting principles preferred Proficient computer skills required; Microsoft Office and bank loan software programs preferred LOAN ADMINISTRATOR I SKILLS/ABILITIES: Highly organized with careful attention to detail and accuracy Excellent written and verbal communication skills High degree of professionalism to handle sensitive and confidential information Manage time effectively between priorities and work independently Excellent interpersonal skills Reliable, responsible, and dependable in fulfilling obligations ABOUT FIRST WESTERN: The bank was founded in 1964 and CREDIT is due to Jack Hoeven for our Founding Principles and Core Values that remain true today: we are proud to give back to and invest in the C ommunities we serve; we treat each other and our customers with R espect and worth; we set high standards in E xcellence for what we do; we are D edicated to our customers; we act with I ntegrity and keep our word; and we maintain a culture of honesty, safety, mutual respect, and T rust. First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.
    $36k-46k yearly est. Auto-Apply 60d+ ago
  • Loan Administrator I

    Firstwestern 4.1company rating

    Loan servicing specialist job in Bismarck, ND

    First Western Bank & Trust has a full-time opening for an on-site Loan Administrator I in either our Minot, Bismarck or Fargo regions . We offer eligible employees and their dependents comprehensive health benefits and programs, which may include insurance for medical, vision, dental, and more, to help you take care of yourself and your family. Other benefits for eligible employees include 401k with company match, company contribution to Health Savings Account, banking benefits, short-term disability, life and long-term disability, bonding leave, holidays, sick leave, and vacation. With all the benefits listed above, this is a great opportunity for the right candidate! LOAN ADMINISTRATOR I POSITION OVERVIEW: Provides administrative support to the lending team through customer service, preparing forms and documents, maintaining loan files, and processing a variety of deposit and loan-related transactions. Responsible for loan servicing, on-going customer service, billing, payment processing, and General Ledger accounts within an environment of high work volumes and established deadlines. Independently handles production tasks requiring knowledge of lending documents, policies, and procedures. Obtain information related to the commercial and ag loan origination process including: ordering appraisals, environmental reports, credit reports, customer identification verifications, Uniform Commercial Code (UCC) searches, business entities searches, insurance information, flood certificates, and various other items Prepare, type, and process materials required for loan closing, statements, checks, escrow letters, journals, etc. Order preliminary title policies, attorney preliminary title opinions, and update abstracts for loan commitments and review with loan officer Prepare commercial and agricultural loan documents including, but not limited to, notes, security agreements, and guarantees according to processing guidelines Complete UCC filings, continuations, and terminations Obtain customer signatures on appropriate loan documents Assist with preparation of Regulation Z, settlement statements, and loan statistic sheets Issue checks for loan payouts and process lien waivers Process advances and loan payments Provide customers loan and repayment schedules as requested Maintain loan file documentation, type comments, and enter loan data in computer system Prepare and submit loan documentation order packages Assist the loan officer with the loan closing process as needed; may review loan documents, make customer copies, and may facilitate signing of loan documents Complete the post-closing processes for the loan such as requesting boarding, funding the loan and disbursing fees, paying loan invoices, updating the loan file, ensuring second HMDA review occurs, lien perfection, setting loan ticklers, and ordering final loan related searches and reviews Complete loan servicing tasks such as filing documentation, maintaining the loan files, working tickler reports, continuing lien filings, processing servicing requests, processing participant bank payments, completing necessary reporting, and process paid loans Support lender(s) in all aspects of a business customer relationship; promptly and professionally greet customers; resolve customer and loan officer inquires efficiently Index scanned loan documents per policy guidelines and verify accuracy of loan application and closing documents Sort participating bank correspondence and file documentation as necessary Track expired loan reviews and update files annually to bring required documentation current Track documents including hazard insurance, flood insurance, vehicle titles, UCC filings, financial statements, and title policies Type loan satisfactions on closed loans and update files for final closings Work the FSA reports on a bi-annual basis Ensure compliance with banking laws, regulations, and the Bank's policies and procedures, including Bank Secrecy Act Maintain continuing education related to regulatory standards LOAN ADMINISTRATOR I EDUCATION AND/OR EXPERIENCE: Associate's degree in business, finance, accounting, or the equivalent in related work experience Previous experience in banking, lending products or services, and documentation preferred Experience with managing files, loan documents, and records Knowledge of administrative, clerical procedures, and accounting principles preferred Proficient computer skills required; Microsoft Office and bank loan software programs preferred LOAN ADMINISTRATOR I SKILLS/ABILITIES: Highly organized with careful attention to detail and accuracy Excellent written and verbal communication skills High degree of professionalism to handle sensitive and confidential information Manage time effectively between priorities and work independently Excellent interpersonal skills Reliable, responsible, and dependable in fulfilling obligations ABOUT FIRST WESTERN: The bank was founded in 1964 and CREDIT is due to Jack Hoeven for our Founding Principles and Core Values that remain true today: we are proud to give back to and invest in the C ommunities we serve; we treat each other and our customers with R espect and worth; we set high standards in E xcellence for what we do; we are D edicated to our customers; we act with I ntegrity and keep our word; and we maintain a culture of honesty, safety, mutual respect, and T rust. First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Home Loan Specialist II

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Bismarck, ND

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Mortgage Servicing Special Loans Analyst

    Bell Bank 4.2company rating

    Loan servicing specialist job in Fargo, ND

    This position is responsible for the processing of satisfactions, mortgage modifications, assumptions, transfers of ownership, recasts, balloons, ARMs, mortgage assignments, document recordings, and divorced and deceased notifications. This position verifies MSP fields for serviced 1 st mortgage loans setup in MSP to the closing documentation for accuracy. Primary Duties: Update and maintain position procedures. Daily: PIF Tracking Image PIF files to vendor by 11:00 AM Process monthly and daily reports. Research Fannie Mae, Freddie Mac, Ginnie Mae, and FHLB regulations by regularly utilizing their servicing guides. Update modification documents as regulations change. Process loan modifications, assumptions, and recast requests and verify modification keying in MSP. Order modified title policies through the vendor as required. Process satisfactions through the vendor for all Mortgage Servicing loans paid-in-full. Work with legal department compulsory legal processes. Record documents in Simplifile E-Recording system. Update MSP and take record of Promissory Notes when received from doc custodians. Review and follow up on US Bank, Bank of New York Mellon, NTC, and Simplifile notifications. Serve as a resource to the Manager and research processes and procedures to find efficiencies within the system. This position is required to maintain a working knowledge of all Bell Bank, State, Federal and investor guidelines in order to ensure compliance with rules and regulations. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: Two to three years of experience in mortgage lending or mortgage servicing. Good working knowledge of rules, regulations and policies relating to mortgage loans. Detail oriented, organized, have excellent problem solving skills and math skills. Ability to prioritize, meet deadlines and work independently. Good communication skills to interact with other departments, lenders, customers, Mortgage Servicing staff, management and various insurance companies. Ability to be flexible and adapt well to change.
    $35k-48k yearly est. 11h ago
  • CRE Loan Coordinator

    UMB Bank 4.6company rating

    Loan servicing specialist job in Bismarck, ND

    **_Are you ready to be part of something more?_** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect _more heart_ . You'll be valued for exactly who you are and encouraged to support causes you care about. Expect _more trust_ . We want you to do the right thing, no matter what. And, expect _more opportunity_ . UMBers are known for having multiple careers here and having their voices heard. With UMB Loan Administration; the REG (Real Estate Group) Commercial Loan Closing Coordinator associates focus their work toward non-owner occupied commercial real estate loans to ensure all closing requirements are gathered, reviewed and processed for loan closings. These associates are the determining factor on whether a commercial loan can close so customers can start their business endeavors. The REG Commercial Loan Closing Coordinator role takes on loans of all sizes, structures and complexities. These associates are solution-based problem solvers who aid our lenders, attorneys, customers and internal partners to ensure we are providing the unparalleled customer experience to customers and clients who are acquiring our loans. The fast-paced environment with unpredictable scenarios keeps our associates flexible and adaptable to changes to meet our overall business needs. Our REG Commercial Loan Closing Coordinator associates are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. **_How you'll spend your time:_** + You will be responsible for reviewing loan approvals, working directly with our outside counsel and communicating to lenders and customers on items needed to work towards closing. You will also work directly with other internal business partners, syndicated/participating banks and title companies to coordinate loan closings. + While in this high-profile position, you will be responsible for ensuring loans are closing per Loan Policy, Underwriting Guidelines and compliance regulations. + You will use problem solving skills to provide solutions to lenders, attorneys and internal partners to see the loan across the finish line. + You will need strong communication and time management skills to ensure the loan is on track for closing and all parties involved are on the same page. + Tasks would include, but are not limited to, title commitment ordering and review, flood determination review, environmental report ordering and review, UCC search ordering and review, review of organizational documents and review of loan documentation for both internal documentation and attorney prepared documentation and work with loan accounting teams to see that loans are funded/disbursed and booked in accordance with closing requirements. **_We're excited to talk with you if:_** + If you have five years of Commercial Real Estate loan Coordinating experience + You demonstrate understanding of Article 9 + If you have a high school diploma or equivalent. **Compensation Range:** $51,480.00 - $99,330.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB
    $33k-39k yearly est. 23d ago
  • Capturis - Missing Bills Processor

    Conservice 4.1company rating

    Loan servicing specialist job in Mandan, ND

    When you join Capturis, you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management provider, we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust. Pay: $13.75/hr Location: Remote/Hybrid if located in Mandan, ND Schedule: 7-4 PM CST, 8-5 PM CST, --6 CST Overview If you're looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you'll need to be dedicated to taking the initiative to resolve complications. If you're looking for a professional and fast-paced environment, apply now to join the Conservice family! Responsibilities As an Account Processor you will: * Contact and work with utility providers over the phone and through email * Utilize Conservice software to investigate and locate missing bills * Retrieve bills from utility providers and prepare them to be processed * Phone Use: Medium (Up to 40% of the workday) * Type: Outbound * Ensure method of arriving bills is done through correct processes * Return messages left by vendors and providers as needed * Ability to achieve the standard of 70 billing resolutions per day Preferred Skills * Excellent telephone and email etiquette * Excellent research and problem-solving skills with a strong attention to detail * Time management and organization * Excellent attendance and punctuality * Familiarity with using a computer and G-Suite * Familiarity with Microsoft Word and Excel Education & Experience * High School Diploma or equivalent
    $13.8 hourly 9d ago
  • Mortgage Loan Processor

    Levo Federal Credit Union 3.9company rating

    Loan servicing specialist job in Hillsboro, ND

    Mortgage Loan Originator Department: Mortgage Services Reports To: Assistant Vice President Mortgage Services FLSA: Exempt Date last updated: 04/01/2024 Summary Responsible for the timely, courteous, and confidential processing, closing, underwriting, and shipping of all types of mortgage loans for members by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews mortgage loan applicants and analyzes the information received to recommend the correct product for the applicant. Submit the mortgage loan application to an automated underwriting system for approval. Document the loan file with accurate information and comply with all underwriting requirements as stated on the automated underwriting decision sheet. Prepares directions for the Loan processor pertaining to the information that will be required to perfect the mortgage loan sale to the secondary market. Communicates to the applicant, real estate agent, etc. the status of the mortgage application. Develops and promotes good public relations within the Real Estate community and with the member base of the Sioux Falls Federal Credit Union, etc. Reviews the completed file to assure that all mortgage processing functions are completed before and after closing for proper documentation and salability of the loan to the secondary market. Perfects the loan documentation for purchases for any loans which are suspended. Keeps updated and current on all mortgage products, procedures, and policies. Makes recommendations of needs for review or changes of policies and procedures relating to the mortgage lending process to the AVP Mortgage Services. Is knowledgeable about all products available at the Credit Union and actively cross sells products to qualified members. Assists the Marketing Department in the promotion and development of mortgage related products. Assists in the collection of payments for all in-house mortgages which the loan officer originates. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies : Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, confronts difficult situations, maintains objectivity, keeps emotions under control, uses negotiation skills to resolve conflicts. Community Relations - Participates within the community, takes leadership role in external activities, presents favorable image of organization, uses community involvement to increase business. Achievement Focus - Sets and achieves clear and challenging goals, demonstrates persistence, and overcomes obstacles, Measures self against standard of excellence, Recognizes and acts on opportunities, takes calculated risks to accomplish goals. Self-Management - Regulates impact of own emotions upon others, remains focused and resilient under stress, accepts criticism, and recovers quickly from setbacks, Projects realistic self-confidence in abilities. Loan Portfolio Maintenance - Identifies qualified prospects, assesses credit risks, presents credit alternatives, keeps current with rules and regulations, maintains portfolio mix and Achieves loan results. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience. Language Skills: Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, members, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Must have well-developed math and problem solving skills. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, and Word Processing software. Should also have ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software. Certificates, Licenses, Registrations Other Skills and Abilities: The employee should have a thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance. Other Qualifications: The employee must have a high level of professionalism, good judgement and impartiality. They must display a courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships. They must possess effective verbal and written communications skills and be able to work in a fast-paced, production-oriented environment. Physical Demands and Work Environment: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $45,000-$70,000 Dep. on Exp + Sales Bonuses
    $45k-70k yearly 12d ago
  • Home Loan Specialist I

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Bismarck, ND

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Commercial Loan Coordinator

    Bell Bank 4.2company rating

    Loan servicing specialist job in Fargo, ND

    The Commercial Loan Coordinator (CLC) plays a crucial role in supporting our Commercial Bankers and their customers. Primary responsibilities include providing exemplary customer service to our commercial customers to assist them with various types of inquires as well as serving as the primary coordinator for the entire commercial loan process, from initial application processing to closing, funding and preparing the transaction for booking. This position is essential for ensuring all customer requests progress smoothly and efficiently and therefore requires excellent customer service skills, effective time management, and the ability to work in a fast-paced environment. The CLC is also responsible for managing the loan process, coordinating activities with the Commercial Banker and Loan Closer and ensuring that between the Loan Closer and the CLC, all necessary documentation is collected and entered accurately into the Loan Origination System (LOS). In this role, the CLC will assist borrowers in gathering required documentation and oversee compliance and customer verifications. Primary Duties: Customer Service Provide exemplary customer service while assisting customers and Bankers. Assist with Commercial Lending communications, including responding to incoming telephone calls, electronic mail, and voice mail. Work with internal departments to ensure customer needs are met for services such as Business Online Banking, Deposit Accounts, Sweeps, etc. Work with the appropriate departments to research and resolve questionable matters for customers. Provide support and assistance, and other related duties as assigned, in support of the daily functions of the Commercial Banking team. Commercial Loan Process Assists with the commercial loan process by interacting with commercial customers using multiple communication strategies. Reviews loan application requests and identifies necessary information needed to process loan and/or modification requests. Requests and collects due diligence activities and third-party reports (appraisals, environmentals, UCC, title work, articles of good standing, entity documentation, financial information, credit report, etc.) and provides them to the Commercial Banker or applicable party for review. Oversees the process of compliance and customer verifications to include OFAC and Fraud. Is responsible for adhering to Reg B, flood and other banking regulations. Assists Banker with the collection of all required customer financial information (pre-and post-approval). Enters certain applicable information into LOS System and is accountable for its accuracy. Provides accurate and timely loan applications and required due diligence information to commercial loan closers in order to receive a complete loan documentation package and clear to close instructions for all commercial loan closings. Completes funding of closed loans, processes income and expense fees per procedures. Images all necessary documents including but not limited to, pre-closing due diligence, loan documentation and financial information, in the Bank's imaging system to build an electronic credit file (with system). Prepare and submit accurate and complete files to Loan Operations for booking on the Bank's core system in accordance with the Post-Closing Workflow Service Level Agreement. Establishing, Monitoring, and Maintaining Loan Portfolio Set up and maintain customer records on all applicable systems for new and existing relationships. Set up or maintain the relationships as required for the Bank Secrecy Act. Forward billings for third party services to Loan Operations in a timely manner. Obtains exception reports and partners with Commercial Bankers and Portfolio Managers to resolve all loan documentation issues to clear documentation exceptions within the appropriate timeframe. Monitors and acts daily, weekly and monthly reports for maturing and delinquent loans. Ensures that the Deal Team has no administratively delinquent loans. Manage customer accounts by way of processing loan payments, disbursements, advances, and assisting in the monitoring of NSF activity. Process construction loan disbursements in collaboration with the Banker, Customer and the Construction Loan Administrator. Obtains exception reports and partners with Commercial Bankers and Portfolio Managers to request coming due or past due financial information and assist with the monitoring of coming due and past due annual reviews or covenant checks. Ensure accurate information requests on bi-annual customer financial letters. Notify and/or forward to the Correspondent Banking Department all documentation that is received for sold loans. Perform the following processes accurately, timely and in the appropriate manner: Prepare wire transfer forms Prepare cashier's checks Perform BTE transfers Prepare Payoff Letters Ship documents via FedEx or UPS Utilize Power PDF to modify documents as needed Other Expectations Serve as a notary public. Participate in internal and external training to maintain knowledge of Bank products, credit activities and regulations, and other appropriate training as required. Demonstrated acceptable personal monetary responsibility. Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Job Skills Required: Bachelor's degree in business administration, finance, or similar field; or equivalent amount of experience in the finance or banking industry Commercial banking support experience preferred. Knowledge and experience of Commercial lending and banking regulations is a plus. Excellent analytical, decision-making and effective problem resolution skills. Must be proactive and willing to take initiative to complete tasks in a timely manner and with a sense of urgency. Excellent organizational and time management skills with high attention to detail and accuracy. Ability to work productively and efficiently without direct supervision. Ability to multi-task with multiple priorities, interruptions and possible short-term deadlines. Ability to be flexible in a dynamic and challenging environment characterized by sometimes changing priorities and react to those changes productively. Ability to work well in a collaborative, cohesive and cooperative team environment. Ability to communicate effectively and professionally with third party vendors, co-workers and customers. Proficient computer skills, including Windows, Excel, Word, and Outlook. Ability to quickly become proficient in complex systems.
    $36k-42k yearly est. 11h ago
  • Mortgage Loan Processor

    Levo Federal Credit Union 3.9company rating

    Loan servicing specialist job in Christine, ND

    Mortgage Loan Originator Department: Mortgage Services Reports To: Assistant Vice President Mortgage Services FLSA: Exempt Date last updated: 04/01/2024 Summary Responsible for the timely, courteous, and confidential processing, closing, underwriting, and shipping of all types of mortgage loans for members by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews mortgage loan applicants and analyzes the information received to recommend the correct product for the applicant. Submit the mortgage loan application to an automated underwriting system for approval. Document the loan file with accurate information and comply with all underwriting requirements as stated on the automated underwriting decision sheet. Prepares directions for the Loan processor pertaining to the information that will be required to perfect the mortgage loan sale to the secondary market. Communicates to the applicant, real estate agent, etc. the status of the mortgage application. Develops and promotes good public relations within the Real Estate community and with the member base of the Sioux Falls Federal Credit Union, etc. Reviews the completed file to assure that all mortgage processing functions are completed before and after closing for proper documentation and salability of the loan to the secondary market. Perfects the loan documentation for purchases for any loans which are suspended. Keeps updated and current on all mortgage products, procedures, and policies. Makes recommendations of needs for review or changes of policies and procedures relating to the mortgage lending process to the AVP Mortgage Services. Is knowledgeable about all products available at the Credit Union and actively cross sells products to qualified members. Assists the Marketing Department in the promotion and development of mortgage related products. Assists in the collection of payments for all in-house mortgages which the loan officer originates. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies : Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, confronts difficult situations, maintains objectivity, keeps emotions under control, uses negotiation skills to resolve conflicts. Community Relations - Participates within the community, takes leadership role in external activities, presents favorable image of organization, uses community involvement to increase business. Achievement Focus - Sets and achieves clear and challenging goals, demonstrates persistence, and overcomes obstacles, Measures self against standard of excellence, Recognizes and acts on opportunities, takes calculated risks to accomplish goals. Self-Management - Regulates impact of own emotions upon others, remains focused and resilient under stress, accepts criticism, and recovers quickly from setbacks, Projects realistic self-confidence in abilities. Loan Portfolio Maintenance - Identifies qualified prospects, assesses credit risks, presents credit alternatives, keeps current with rules and regulations, maintains portfolio mix and Achieves loan results. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience. Language Skills: Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, members, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Must have well-developed math and problem solving skills. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, and Word Processing software. Should also have ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software. Certificates, Licenses, Registrations Other Skills and Abilities: The employee should have a thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance. Other Qualifications: The employee must have a high level of professionalism, good judgement and impartiality. They must display a courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships. They must possess effective verbal and written communications skills and be able to work in a fast-paced, production-oriented environment. Physical Demands and Work Environment: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $45,000-$70,000 Dep. on Exp + Sales Bonuses
    $45k-70k yearly 12d ago
  • Mortgage Closer

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Bismarck, ND

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Closer for one of its mortgage clients to play a vital role in the final stages of the mortgage lending process. You will ensure a smooth and efficient closing experience for all parties involved. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Review and analyze loan data, ensuring accuracy and completeness. - Prepare and assemble closing documents, including the final closing disclosure and settlement statements. - Communicate effectively with borrowers, loan officers, processors, title companies, and other parties involved in the transaction. - Coordinate closing logistics, scheduling signings, and ensuring all necessary documentation is accurate. - Ensure compliance with all federal, state, and investor loan closing regulations. - Maintain accurate closing schedules and deadlines. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141863 ### Place of Work On-site ### Requisition ID 141863 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Loan Processor

    Levo Federal Credit Union 3.9company rating

    Loan servicing specialist job in Walcott, ND

    Mortgage Loan Originator Department: Mortgage Services Reports To: Assistant Vice President Mortgage Services FLSA: Exempt Date last updated: 04/01/2024 Summary Responsible for the timely, courteous, and confidential processing, closing, underwriting, and shipping of all types of mortgage loans for members by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews mortgage loan applicants and analyzes the information received to recommend the correct product for the applicant. Submit the mortgage loan application to an automated underwriting system for approval. Document the loan file with accurate information and comply with all underwriting requirements as stated on the automated underwriting decision sheet. Prepares directions for the Loan processor pertaining to the information that will be required to perfect the mortgage loan sale to the secondary market. Communicates to the applicant, real estate agent, etc. the status of the mortgage application. Develops and promotes good public relations within the Real Estate community and with the member base of the Sioux Falls Federal Credit Union, etc. Reviews the completed file to assure that all mortgage processing functions are completed before and after closing for proper documentation and salability of the loan to the secondary market. Perfects the loan documentation for purchases for any loans which are suspended. Keeps updated and current on all mortgage products, procedures, and policies. Makes recommendations of needs for review or changes of policies and procedures relating to the mortgage lending process to the AVP Mortgage Services. Is knowledgeable about all products available at the Credit Union and actively cross sells products to qualified members. Assists the Marketing Department in the promotion and development of mortgage related products. Assists in the collection of payments for all in-house mortgages which the loan officer originates. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies : Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, confronts difficult situations, maintains objectivity, keeps emotions under control, uses negotiation skills to resolve conflicts. Community Relations - Participates within the community, takes leadership role in external activities, presents favorable image of organization, uses community involvement to increase business. Achievement Focus - Sets and achieves clear and challenging goals, demonstrates persistence, and overcomes obstacles, Measures self against standard of excellence, Recognizes and acts on opportunities, takes calculated risks to accomplish goals. Self-Management - Regulates impact of own emotions upon others, remains focused and resilient under stress, accepts criticism, and recovers quickly from setbacks, Projects realistic self-confidence in abilities. Loan Portfolio Maintenance - Identifies qualified prospects, assesses credit risks, presents credit alternatives, keeps current with rules and regulations, maintains portfolio mix and Achieves loan results. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience. Language Skills: Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, members, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Must have well-developed math and problem solving skills. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, and Word Processing software. Should also have ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software. Certificates, Licenses, Registrations Other Skills and Abilities: The employee should have a thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance. Other Qualifications: The employee must have a high level of professionalism, good judgement and impartiality. They must display a courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships. They must possess effective verbal and written communications skills and be able to work in a fast-paced, production-oriented environment. Physical Demands and Work Environment: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $45,000-$70,000 Dep. on Exp + Sales Bonuses
    $45k-70k yearly 12d ago
  • Loan Processor

    Levo Federal Credit Union 3.9company rating

    Loan servicing specialist job in Grandin, ND

    Mortgage Loan Originator Department: Mortgage Services Reports To: Assistant Vice President Mortgage Services FLSA: Exempt Date last updated: 04/01/2024 Summary Responsible for the timely, courteous, and confidential processing, closing, underwriting, and shipping of all types of mortgage loans for members by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews mortgage loan applicants and analyzes the information received to recommend the correct product for the applicant. Submit the mortgage loan application to an automated underwriting system for approval. Document the loan file with accurate information and comply with all underwriting requirements as stated on the automated underwriting decision sheet. Prepares directions for the Loan processor pertaining to the information that will be required to perfect the mortgage loan sale to the secondary market. Communicates to the applicant, real estate agent, etc. the status of the mortgage application. Develops and promotes good public relations within the Real Estate community and with the member base of the Sioux Falls Federal Credit Union, etc. Reviews the completed file to assure that all mortgage processing functions are completed before and after closing for proper documentation and salability of the loan to the secondary market. Perfects the loan documentation for purchases for any loans which are suspended. Keeps updated and current on all mortgage products, procedures, and policies. Makes recommendations of needs for review or changes of policies and procedures relating to the mortgage lending process to the AVP Mortgage Services. Is knowledgeable about all products available at the Credit Union and actively cross sells products to qualified members. Assists the Marketing Department in the promotion and development of mortgage related products. Assists in the collection of payments for all in-house mortgages which the loan officer originates. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies : Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, confronts difficult situations, maintains objectivity, keeps emotions under control, uses negotiation skills to resolve conflicts. Community Relations - Participates within the community, takes leadership role in external activities, presents favorable image of organization, uses community involvement to increase business. Achievement Focus - Sets and achieves clear and challenging goals, demonstrates persistence, and overcomes obstacles, Measures self against standard of excellence, Recognizes and acts on opportunities, takes calculated risks to accomplish goals. Self-Management - Regulates impact of own emotions upon others, remains focused and resilient under stress, accepts criticism, and recovers quickly from setbacks, Projects realistic self-confidence in abilities. Loan Portfolio Maintenance - Identifies qualified prospects, assesses credit risks, presents credit alternatives, keeps current with rules and regulations, maintains portfolio mix and Achieves loan results. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience. Language Skills: Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, members, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Must have well-developed math and problem solving skills. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Spreadsheet, and Word Processing software. Should also have ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software. Certificates, Licenses, Registrations Other Skills and Abilities: The employee should have a thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance. Other Qualifications: The employee must have a high level of professionalism, good judgement and impartiality. They must display a courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships. They must possess effective verbal and written communications skills and be able to work in a fast-paced, production-oriented environment. Physical Demands and Work Environment: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $45,000-$70,000 Dep. on Exp + Sales Bonuses
    $45k-70k yearly 12d ago

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