Loan servicing specialist jobs in Richmond, VA - 1,637 jobs
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Settlement Processor
Sage Title Group, LLC 3.6
Loan servicing specialist job in Richmond, VA
can be based in either Richmond or Charlottesville, VA
The Settlement Processor is responsible for pre-closing, coordinating with lenders, preparing closing statements, issuing title policies, preparation and recording of documents and making appropriate disbursements associated with the settlement and post-closing.
Job Duties and Responsibilities
(Essential Job Functions)
Review and clear title;
Identify underwriting concerns;
Prepare the Closing Disclosure when applicable;
Order bring downs and tax certifications;
Obtain conveyancing;
Prepare daily deposits;
Process incoming and outgoing recordings and letters of indemnity;
Other duties as required
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education:
College degree or experience equivalent.
Experience:
2+ years of title specific or similar experience
Prior experience in a settlement, escrow, or title role is a plus.
Intermediate level Microsoft Office experience
Knowledge and Skills:
Title Industry Software
Notary Public certification. If not currently certified; ability to obtain certification within 90 days
Title Producer's license in applicable state or the ability to become licensed within 90 days.
Ability to handle multiple transactions and meet deadlines in a fast-paced, sometimes stressful environment.
Excellent communication and customer service skills
Detail-oriented with strong organizational and problem-solving abilities.
Occasional travel to client locations, lenders, or courthouse as needed.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
$29k-36k yearly est. 12h ago
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Mortgage Loan Servicing Specialist- Commercial
Capital Bank Md 4.3
Loan servicing specialist job in Rockville, MD
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
The Mortgage ServicingSpecialist is responsible for managing the day-to-day servicing activities of mortgage loans, ensuring accuracy, compliance, and exceptional customer service. This role supports the full lifecycle of mortgage servicing, including payment processing, escrow administration, investor reporting, and resolution of borrower inquiries. The specialist will work closely with internal teams and external partners to maintain operational efficiency and regulatory compliance.
Position Responsibilities
L Administration
Process and reconcile mortgage payments, payoffs, and adjustments accurately and timely.
Manage escrow accounts, including tax and insurance disbursements, annual analysis, and shortage/overage handling.
Monitor delinquent accounts and assist with collections or loss mitigation processes as needed.
Customer Service
Respond to borrower inquiries regarding loan terms, payment history, escrow accounts, and payoff requests.
Provide clear, professional communication to resolve issues promptly and maintain positive customer relationships.
Compliance & Reporting
Ensure adherence loanServicing & federal, state, and investor guidelines (e.g., RESPA, CFPB, Fannie Mae/Freddie Mac requirements).
Prepare and submit accurate investor and regulatory reports within required timelines.
Maintain detailed records and documentation for audits and quality control reviews.
Partner closely with Compliance teams to execute regulatory requirements and ensure processes and procedures are continuously evolved to meet changes in regulatory standards.
Operational Support
Collaborate with Loan Operations team members to improve processes and enhance efficiency.
Assist with system updates, testing, and implementation of new servicing technologies or workflows.
Required Education and Experience
Bachelor's Degree+ in Business Studies, Finance, or Business Administration, or related field.
3+ years of mortgage servicing or loan operations experience required.
Familiarity with mortgage regulations and investor guidelines.
Proven experience with payment processing, loan boarding, account maintenance, and customer service.
High aptitude for problem solving.
Strong attention to detail and organizational skills.
Excellent communication and problem-solving abilities.
Proficiency in mortgage servicing systems and Microsoft Office Suite.
Preferred Education and Experience
1+ years of supervisory or management experience preferred.
Experience with Fiserv Premier and Encompass strongly desired.
Experience with data analysis from SalesForce or similar CRM applications
Qualifications and Skills
Customer-focused mindset with a commitment to service excellence.
Ability to work independently and collaboratively in a fast-paced environment.
High level of integrity and adherence to compliance standards.
Compensation
Base Salary Range: $29.60 - $44.41 hourly. Final determination of where you are at in the salary range is based on numerous factors such as geographic location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Additional Details
Must have the ability to travel locally for training as needed. Hybrid/In-Office - local DMV market
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29.6-44.4 hourly 2d ago
Quotations Specialist
Resource Lighting + Controls
Loan servicing specialist job in Virginia Beach, VA
The Quotations Specialist (QS) is an advanced-level position within our organization. The primary objective of this role is to quote, capture, and effectively manage projects, both on the open bid market and those specified by our agency personnel. The Quotations Specialist will be involved in all areas of the sales and marketing process and will be considered a profit center.
To be effective, the QS must develop strong relationships with distributors and key contractors to further differentiate Resource Lighting + Controls from our competition. The QS will also play a vital role in developing internal company processes to better manage in-house projects and increase team awareness of pricing strategies and methodologies that can improve overall bidding success rates.
The Quotations Specialist serves as the eyes and ears of our organization, working closely with company principals to ensure our investments and directives align with market needs. The QS is also the voice by which our goals and capabilities are communicated to customers and manufacturers. Integrity and professionalism are essential in representing the company and protecting our reputation.
This position requires a strong awareness of market trends to identify existing revenue opportunities while creating new ones. The ability to develop, implement, and follow through with a sales strategy is a key indicator of success.
Our industry is dynamic in that the design standards, building codes, manufacturers, products, markets, and customers are constantly evolving. A successful Quotations Specialist must stay informed and adaptable to maintain leadership within the marketplace.
This role includes a base salary, with opportunities to earn bonuses, commission and performance-based incentives.
Responsibilities
Develop and execute a consistent sales plan to accomplish the steps you and the principals determine necessary to accomplish your market and revenue objectives.
Meet or exceed all individual revenue goals.
Develop tools and methodologies that are instrumental in gaining efficiencies in the bid/project management processes while communicating market knowledge for the success of all sales personnel.
Target, track and book all available projects or opportunities.
Track and monitor hit ratio on projects bid vs. projects awarded to Resource Lighting.
Develop a follow up strategy that will keep you informed of all stages relative to a project and will allow us to meet all reasonable stakeholder (contractor, distributor, designer, principals, etc.) expectations.
Develop and maintain a communication structure that proactively informs customer of the project status.
Develop and record a budgetary system by dollar value per square foot that can be used to bid or estimate projects based on their design characteristics.
Develop and deliver sales presentations on RLC's factories, their products and sales programs to your target customer base.
Educate our customer base so they may replicate/promote our sales initiatives to their customer segment.
Provide application and technical assistance both on-site and in the office to customers on lighting and lighting control components.
Use internal/external business systems to provide pricing, layouts and technical data to customers.
Provide assistance to facilitate the steady, organized flow of standard and non-standard business through the office.
Exhibit interest and initiative in gaining continuous knowledge and expertise in the field of lighting sales.
Maintain a vested interest in the general business flow of RLI's operation to better serve the sales group and our customers.
Support and attend all requested internal and factory training sessions.
Support and attend all requested internal operational and sales meetings.
Support and participate in all requested RLC functions.
Requirements
Advanced electrical/lighting quotation experience.
Ability to assemble a complete and competitive project bid that addresses all areas of the solicitation requirements while maximizing the profitability to the company.
Knowledge of local building codes, national or local governing agencies that regulate or create standards relating to lighting design.
Advanced understanding of lighting technology, products and their application.
Advanced understanding of lighting design and the ability to interpret electrical schematics and drawings related to lighting and lighting systems.
Ability to interpret specifications (performance, project and product).
Continually exhibit qualities of leadership.
Awareness of industry/customer trends and the products or services RLI offers that fulfill their needs.
Desire to sell and find solutions to customers lighting needs.
Solid understanding of RLI's manufacturers' products, the resources that support them and the tools or processes necessary to sell them to the customer.
Determination to be the best in your given position or field.
Must be able to develop and execute a documented sales strategy.
Must be able to target and create market opportunities and assemble or create the tools necessary to capture it.
Must be a solid, effective business resource.
Must be diligent in gaining the knowledge and certifications necessary to be respected in your product area.
Must possess a high level of personal ownership.
Strong interpersonal skills.
Good written communication.
Knowledgeable with the Microsoft Office Suite of products - Word, Excel, Outlook.
Must have good organizational skills, with the ability to multi-task to meet deadlines.
Must be able to create and maintain an impeccable reputation among peers, Resource Lighting + Controls (RLC) competitors, manufacturers and customers.
Maintain confidentiality of sensitive information relative to RLC's business and that of the customers we support.
$44k-87k yearly est. 12h ago
Mortgage Loan Sales
First National Bank of Pennsylvania 3.7
Loan servicing specialist job in Kitty Hawk, NC
Primary Office Location:30 Isabella Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.
Mortgage Banking Consultant
Business Unit: Mortgage Administration
Reports to: Varies based on assignment
Position Overview:
This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School or GED
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
$35k-78k yearly est. 2d ago
Renewal & Growth Specialist
Deltek, Inc. 4.8
Loan servicing specialist job in Herndon, VA
16-Dec-2025
Renewal & Growth Specialist
US Herndon, VA, US Herndon, VA-Hybrid, US Remote, US Tampa, FL
10640BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Business Summary
The Deltek Customer Success team plays a key role in helping our customers maximize the value for their solutions. As a member of our team, you are the customer's advocate to help them find answers to their questions and support the renewal and growth of their business. If you thrive in a collaborative environment, where learning and development are encouraged, consider Deltek as the next step in your career.
Position Responsibilities
Day to day responsibilities for the Renewal & Growth Specialist (R&G Specialist) may include, but are not limited to:
* Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk
* Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including as upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals
* Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers' evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing
* Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquires
* Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration
* Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action
* Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management
* Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system
Skills:
* Ability to effectively communicate and build trusting internal and external relationships with a best in class, customer-oriented approach
* Ability to manage multiple accounts, deadlines, and demands, and provide accurate, timely deliverables in a fast-paced environment
* Ability to accurately forecast and manage pipeline on a monthly and quarterly basis
* Ability to analyze and anticipate needs, applying flexibility to adapt to changes, growth opportunities, or risks
* Ability to identify and apply creative solutions to problems
* Ability to effectively use Microsoft Excel, Outlook and CRM systems
* Ability to learn and apply strong product knowledge
Qualifications
* 3+ years of experience in Customer Success, Account Management, or Sales, with a focus on revenue growth and retention
* Foundational proficiency in Salesforce and Gainsight preferred
* Experience with forecasting or revenue tracking
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Bachelor's degree in Business or a related field preferred
Compensation Info
The U.S. On-Target-Earnings (OTE) for this position is $56,670.00-$99,170.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$56.7k-99.2k yearly 6d ago
Lottery Draw Specialist (Part time)
Office of The Chief Financial Officer
Loan servicing specialist job in Maryland City, MD
Office of the Chief Financial Officer (OCFO) Lottery Draw Specialist (Part Time) $62,159.00 - $96,554.00 Annually This position is located in the Office of the Chief Financial Officer, Office of Lottery and Gaming, Office of Resources Management, Draw Section. The incumbent reports to the Director, Resources Management (Director) and performs tasks and assignments related to the management and operations of drawings for on-line games, instant ticket second chance drawings and special event drawings.
Duties include but are not limited to:
Certifying with the auditor that the lottery machines are randomly selected ensuring fair and equitable results.
Views and listens to recordings of drawings to verify winning numbers selected.
Review all Program Manager's checklists to identify any problems and unusual occurrences during drawings with drawing equipment
Inspect conditions of all drawings, lottery equipment for wear, stress, cracks, breaks and shortages
Performs related duties as assigned
Minimum Qualifications: Two (2) years of progressive work experience performing related duties and responsibilities such as: reviewing and evaluating data, reports, and/or processes to make recommendations for improvement and ensure compliance with established procedures guidelines and regulations; providing administrative and customer service support.
The selected candidate must be able to work Monday through Friday from 11:00 am to 3:00pm.
For initial review, please submit your resume to or to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$62.2k-96.6k yearly 2d ago
Lean Specialist
CEVA Logistics 4.4
Loan servicing specialist job in Whitsett, NC
YOUR ROLE
The BPE (Business Process Excellence) Lean Agent assists in driving critical continuous improvement initiatives within the associated warehouse/facility. This role helps the site to meet and exceed expected standards specifically in regards to CEVA's continuous improvement programs. These programs include SCA (Site Classification Assessment), TCA (Transportation Classification Assessment), A3 & A4 Kaizen Program, Contract Review, Business Process Kaizen, and CEVA Way training. In doing so, this role is critical to creating the continuous improvement culture, the “CEVA Way”, within the operations by utilizing best-practices to establish reliable, consistent, standard processes
WHAT ARE YOU GOING TO DO?
· Site-level “train-the-trainer” for Lean methodology and Kaizen
· Coordinate site-level Kaizen Program (Dr. Kaizen, Kaizen submissions, site goals, etc)
· Collaborate with Regional BPE Team on larger initiatives such as Contract Review, Deep Dives and Business Process Kaizens
· Conduct site-level training for CEVA Way
· Assist in creating customer and internal presentations on BPE initiatives
· Conduct internal assessments for SCA/TCA;
· build gap-plans for all areas of sub-optimal assessment
· work with site-management to close gaps and remain compliant
· Participate in various Project Teams
· Facilitate and lead continuous improvement projects within the facility or campus
· Assist in any operational implementations within the facility or campus
· Ensure CEVA guidelines are followed
· Update site cost-model for any process changes
· Support new-hire orientation and training for Lean methodology
· Drive ‘green' initiatives within the facility
· Collaborate with Innovation Ambassadors to pilot potential innovation within the facility
· Other duties as assigned
WHAT ARE WE LOOKING FOR?
· Bachelor's Degree preferred but not required. At least two (2) years' experience in Logistics preferred, but equivalent schooling/training acceptable.
Languages and Communication Skills
· Must be able to read, write and speak English fluently. Ability to interact effectively with all levels of employees.
Computer Skills
· Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), internet, web-based and job specific software applications.
Other Skills/Experience
· Must have excellent project management and team building skills.
· Demonstrated professionalism and must have a high degree of logic, initiative, self-organization, and creativeness.
· Organizational skills and the ability to prioritize in demanding environments with tight deadlines. Balance team and individual responsibilities.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
$37k-52k yearly est. 12h ago
Onboarding Specialist
Octapharma Plasma, Inc. 3.8
Loan servicing specialist job in Charlotte, NC
Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:
Onboarding Specialist
This Is What You'll Do:
Plan and coordinate the logistics of new employee onboarding, including scheduling and preparing materials.
Conduct orientation sessions to introduce new hires to the company's culture, values, policies and procedures.
Schedule and coordinate onboarding activities, providing guidance and support to new hires throughout the process.
Ensuring completion of paperwork and following all legal and administrative compliance when onboarding candidates.
Assist new hires with completing the necessary paperwork, including employee forms, benefits enrolment, and IT setup.
Processes I-9 and E-Verify requests.
Processes background checks and drug screens.
This Is Who You Are:
Excellent interpersonal skills, strong written and verbal communication skills.
Highly ambitious and ability to think outside of the box.
Eager to share new ideas and contribute to a team.
Self-motivated and willing to assume the initiative.
Attentive to every detail.
Capable of thriving while working independently.
This Is What It Takes:
2+ years of experience in onboarding and recruitment with a proven track record of successful onboarding processes and employee retention.
Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws and regulations to ensure compliance during the onboarding process.
Strong organizational skills to manage and streamline the onboarding process efficiently.
Excellent communication and interpersonal skills to build rapport with new employees and establish a positive onboarding experience.
Attention to detail and organizational skills to coordinate and manage multiple onboarding processes simultaneously.
Adaptability and flexibility to accommodate the diverse needs and backgrounds of new employees.
Ability to collaborate and work effectively with remote team members with prior experience in corporate onboarding.
Proficiency in Microsoft Office Suite.
Proficiency in using HRIS systems and experience with different applicant tracking systems.
May require travel to assist field locations with recruitment.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Employee assistance program (EAP)
Wellness program
401 (k) retirement plan
Paid time off
Company-paid holidays
Personal time
More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
INNER SATISFACTION.
OUTSTANDING IMPACT.
$33k-58k yearly est. 5d ago
Outpatient Specialist - Denver
Biomerieux Inc. 4.7
Loan servicing specialist job in Durham, NC
The Outpatient Specialist's main mission is to maintain and grow the current customer base while creating new opportunities through selling the BIOFIRE product line. This includes the sales of instruments, reagents and other services to drive increased adoption and market share within a defined geographical region. The Outpatient Specialist is directly responsible for achieving the territory sales goal through outpatient clinics affiliated with IDNs and clinics not affiliated with IDNs within their assigned territory. Additionally, the Outpatient Specialist will manage both direct sales as well as sales through our distribution partners to achieve high performance in the areas of customer satisfaction, revenue, and profitability.
Primary Responsibilities
Deliver effective sales call management, opportunity management, pipeline management and forecast accuracy.
Identify and establish relationships with key customers and opinion leaders within defined territory.
Establish and maintain relationships with our distribution partners to support and advance opportunities and closes.
Assess, clarify, validate, and quantify the customer's existing and unmet needs on an ongoing basis.
As a part of the Regional Sales team, the Outpatient-Market specialist will identify high value targets within assigned territory and develop strategies to close new business those accounts.
Maintain existing customer business to minimize lost business.
Work cooperatively in a matrix team and other colleagues to advance and close opportunities.
Serve as a liaison between the Outpatient market and Marketing. Channel competitive intel from the field to Marketing and participate as needed in marketing projects and new product launch request.
Identify key opinion leaders (KOLs) within defined territory.
Manage opportunity pipeline to ensure the timing of closes matches the monthly forecast as it is represented in our CRM tool and related dashboards.
Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies.
Education and Experience
Associates degree and a minimum of 4 years of professional sales experience ORBachelors degree and a minimum of 2 years of professional sales experience required
Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration.
Strong Knowledge of molecular biology technologies, techniques, and disciplines preferred.
In vitro diagnostic (IVD) capital equipment preferred.
Point-of-care (POC) sales experience preferred.
Distribution-sales experience preferred.
Knowledge, Skills, and Abilities
Business Skills
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action.
Business acumen to understand how a business operates and how to make it successful.
Intellectual Horsepower
Effective and efficient problem analysis that leads to high-quality decisions.
Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.
Creating the New and Different
Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.
Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.
Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details
Maintaining Focus
Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes
Priority setting that align with business objectives
Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
Getting Organized
Organizing work and resources efficiently to ensure smooth operations
Planning objectives and strategies to achieve them within a set timeline
Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
Getting Work Done Through Others
Informing others by sharing clear, timely information to ensure alignment.
Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs.
Managing Work Processes
Collect and analyze data to drive informed decision-making to improve performance and identify issues
Dealing with Complex Situations Communicates instructions clearly and effectively
Demonstrates assertiveness and confidence in the face of a challenge
Conflict Management
Solution oriented in the face of conflict
Comfortable giving clear, direct, and actionable feedback
Ability to deal with difficult situations in a timely and bold manner
Focusing on the Bottom Line
Drive for Results: Drive for Results while successfully removing barriers
Action Oriented: Takes action even when facing challenges
Being Organizationally Savvy
Ability to cooperate with others at all levels including leadership
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Communicating Effectively
Effective verbal communication skills
Written Communications - including the ability to communicate technical data in written form
Effective Presentation Skills - including the ability to present technical data
Relating Skills
Build and maintain positive, productive interactions with colleagues
Easily accessible and open to communication
Effectively navigate social interactions in the workplace
Developing and Inspiring Others
Reach mutually beneficial agreements through effective communication and compromise
Managing Diverse Relationships
Participate in a way that enhances team performance and cohesion.
Fosters a culture of inclusiveness among all team members
Acting with Honor and Being Open
Consistently uphold and reflects the core ethical principles and values that bio Merieux promotes
Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns.
Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others.
Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
Working Conditions and Physical Requirements
Ability to remain in stationary position, often standing, for prolonged periods.
Ability to ascend/descend stairs, ladders, ramps, and the like.
Ability to adjust or move objects up to 50 pounds in all directions.
Domestic travel required 70% of time
Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals.
Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties.
The estimated salary range for this role is between $87,700 - $140,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include:
A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves
#LI-US#biojobs
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected].
BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
$87.7k-140k yearly 3d ago
Settlement Processor-Richmond or Charlottesville, VA
Long & Foster Real Estate 4.3
Loan servicing specialist job in Richmond, VA
can be based in either Richmond or Charlottesville, VA The Settlement Processor is responsible for pre-closing, coordinating with lenders, preparing closing statements, issuing title policies, preparation and recording of documents and making appropriate disbursements associated with the settlement and post-closing.
Job Duties and Responsibilities (Essential Job Functions)
* Review and clear title;
* Identify underwriting concerns;
* Prepare the Closing Disclosure when applicable;
* Order bring downs and tax certifications;
* Obtain conveyancing;
* Prepare daily deposits;
* Process incoming and outgoing recordings and letters of indemnity;
* Other duties as required
Performance Expectations
* Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
* Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
* Establish and maintain positive and productive work relationships with all staff, customers and business partners.
* Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
* Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education:
* College degree or experience equivalent.
Experience:
* 2+ years of title specific or similar experience
* Prior experience in a settlement, escrow, or title role is a plus.
* Intermediate level Microsoft Office experience
Knowledge and Skills:
* Title Industry Software
* Notary Public certification. If not currently certified; ability to obtain certification within 90 days
* Title Producer's license in applicable state or the ability to become licensed within 90 days.
* Ability to handle multiple transactions and meet deadlines in a fast-paced, sometimes stressful environment.
* Excellent communication and customer service skills
* Detail-oriented with strong organizational and problem-solving abilities.
* Occasional travel to client locations, lenders, or courthouse as needed.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
$24k-32k yearly est. 30d ago
Denials Specialist (Financial Specialist I)
Fairfax County Government 4.3
Loan servicing specialist job in Fairfax, VA
Job Announcement
This position provides support to the Fairfax-Falls Church Community Services Board (CSB) Revenue Management Team. This position is assigned to support revenue and reimbursement billing, collection, denial follow-ups, tracking and reporting for client and third-party fee revenues. Provides support to client payment processes, create, run, and analyze reports in automated billing/management information system. Also analyzes insurance denials to determine the reason and document the system of record accordingly. Identifies root causes and implanting action plans for future denial mitigation will be critical. Must protect individuals' confidentiality using existing state, local, and federal policies and procedures. Must maintain expertise in several databases related to the electronic health record, insurance verification, and revenue cycle management as well as Microsoft office computer software, especially Outlook, Word, and Excel. Works under general supervision of the Revenue Management Team (RMT) Manager and/or assigned fiscal supervisor.
CSB strives to create a work environment that facilitates professional growth by broadening your skill base with extensive training and development, modeling best practices in employee relations, employee recognition programs and advancement opportunities along with providing a highly competitive wage and benefits package. Since 1969, the Fairfax-Falls Church Community Services Board Community Services Board has served individuals of all ages who have mental illness, substance use disorders, serious emotional and/or developmental disabilities. Our vision, aligned with the goals of One Fairfax, is that everyone in our community has the support needed to live a healthy, fulfilling life. Fairfax County is a dynamic and diverse community spanning over 400 square miles. With over 1.2 million residents, Fairfax County is the most populous jurisdiction in Virginia. Operating as part of Fairfax County government's human services system the CSB provides a wide array of services offering opportunities for career growth and advancement.
Here are some of additional benefits CSB employees enjoy:
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home - including Spanish, Asian/Pacific Islander, Indo-European, and many others. We encourage candidates who are bilingual in English and another language to apply for this opportunity. A foreign language skills stipend of up to $1560/year (full-time) may be given for qualified bi-lingual employees.
To find out more about the benefits of working with Fairfax County Government, please visit the CSB Careers Page.
Note: To learn more about careers that make a difference, watch our video "CSB Celebrates 50th Anniversary of Providing Care."
Employment Standards
MINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies.)
Graduation from an accredited four-year college or university with a bachelor's degree in accounting; or a bachelor's degree in business administration or related field that has been supplemented by at least 6 credit hours of basic accounting principles and concepts.
BRIDGE CLASS EMPLOYMENT STANDARDS:Four years of increasingly complex technical administrative experience in the assigned functional area, comparable to experience at the Administrative Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical administrative experience in the assigned functional area, comparable to experience at the Administrative Assistant IV, or higher, level.
The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However, persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire.
Certain positions with financial responsibility within this class may be subject to criminal background checks and/or credit checks as a condition of employment and periodically thereafter, as determined by the department head. Applicants and employees within these positions must demonstrate financial responsibility in personal finances as a condition of employment.
This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)
PREFERRED QUALIFICATIONS:
Strong experience in billing, financial, accounts receivable, and analytical knowledge.
Experience using EHR programs such as Credible/NextGen related to, Reporting, Accounts Receivable activities.
Experience with complex datasets and creating actionable insights.
Detail oriented, problem solver, able to multitask and prioritize. Ability to establish and maintain effective relationships with both internal and external contacts.
Well organized, flexible, and adept in the challenges of supporting a work environment that collaborates and coordinates with a variety of county departments.
Proactive, efficient, and resourceful with a high level of professionalism and confidentiality.
Strong Microsoft Office skills.
PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature. Ability to bend, stoop, and lift of up to 20 lbs. Ability to use a personal computer, including keyboard and mouse and read a computer monitor. Incumbent must be able to communicate both orally and in writing. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY.
#LI-AP1
$43k-55k yearly est. 2d ago
Workstation Specialist
Teksystems 4.4
Loan servicing specialist job in Raleigh, NC
The Workstation Support Specialist is responsible for providing second- and third-level technical support for software, hardware, and networking systems. They are responsible for software image creation and management, and for escalating more complex problems to Management and/or another appropriate technical support group in a timely manner. The Workstation Support Specialist must have strong verbal communication and customer service skills, as they will interact directly with end users across all departments. PowerShell experience is a REQUIREMENT.
*Skills*
powershell, Help desk support, Troubleshooting, Help desk, Windows 10, Support, Ticketing system, Technical support
*Top Skills Details*
powershell, Help desk support,Troubleshooting,Help desk,Windows 10,Support,Ticketing system,Technical support
*Additional Skills & Qualifications*
Education and Experience
* Two years of experience working as an IT Helpdesk Technician or in a similar customer support role.
* Certifications are a plus, but are not required.
Required Skills and Abilities
* Extensive knowledge of Windows-based operating systems, as well as familiarity with Linux-based operating systems, is required.
* PowerShell scripting is required.
* Active Directory Administration skills are required.
* Excellent interpersonal and communication skills to explain technical concepts to non-technical users, and work with other IT teams. Passion for problem-solving and customer service.
* Strong analytical skills to diagnose and resolve challenging technical problems.
* Ability to support Mainframe 3270 sessions via macros is strongly encouraged, but not required.
* Experience with ticketing systems, remote access tools, and diagnostic utilities.
* Ability to work on multiple projects and reprioritize as needed.
* Ability to stay current with new technology and adapt to new and unexpected events.
* Advanced troubleshooting: diagnose and resolve complex hardware, software, and network issues that are escalated from Tier 1 support.
Location & Commitments
* This position is on-site only; it is not eligible for Work from Home.
Responsibilities of the Role
1. Clearly communicate technical solutions and instructions in a user-friendly and professional manner.
2. Technical expertise: A deeper understanding of IT systems, networks, and applications, beyond basic support.
3. Mentoring: May mentor and guide Tier 1 technicians and act as a point of escalation.
4. Ensure that the ACD call and Chat queue is responded to in a timely manner.
5. Monitor, resolve, and update the IT Service Desk Management system.
6. Create and update documentation: Assist in creating and updating support documentation and knowledge bases.
7. Work on various special projects as needed.
8. Prioritize and schedule problem resolution. Escalate problems to the supervisor when
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract to Hire position based out of Raleigh, NC.
*Pay and Benefits*The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Raleigh,NC.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-30 hourly 6d ago
AI Specialist (Data Services)
Johns Hopkins University 4.4
Loan servicing specialist job in Baltimore, MD
We are seeking an
AI Specialist
to lead and shape how faculty, students, and research teams engage with artificial intelligence (AI) in research and scholarly communication. This position is designed to help researchers not only use AI, but use it responsibly, ethically, and effectively.
Reporting to the Manager of Digital Scholarship and Data Services, the AI Specialist will lead the development of AI research support services at the libraries. As the Libraries' go-to expert on AI tools, methods, and responsible use, they will empower the Hopkins community to integrate AI into research and learning in ways that are technically sound, ethically grounded, and aligned with institutional values.
This role is ideal for someone who thrives at the intersection of computation, scholarly inquiry, and public responsibility. The successful candidate will bring experience with machine learning or natural language processing, a deep knowledge of the evolving AI landscape, and a strong interest in helping researchers and scholars navigate the rapidly changing terrain of responsible AI use.
Specific Duties & Responsibilities
Develop and lead workshops, guides, and training that foster AI literacy and encourage the thoughtful and responsible integration of AI tools into research design and academic writing.
Develop user-facing resources such as guides, tutorials, and code notebooks to support researchers in learning and applying AI methods and using AI tools independently.
Develop and promote guidance on ethical and responsible AI use, including best practices for ethical integration, attribution of AI-generated content, and compliance with institutional and disciplinary standards and policies.
Collaborate with campus partners"including academic departments, the Data Science and AI Institute, Center for Teaching Excellence and Innovation, and IT@JH"to support shared goals around research innovation and AI.
Collaborate across the libraries to develop an AI staff training program that equips librarians with the knowledge and skills to support patrons on AI-related questions, tools, and ethical considerations.
Conduct outreach and build relationships with researchers, faculty, and students on their evolving needs around AI.
Perform other duties as assigned.
Special Knowledge, Skills, and Abilities
Demonstrated knowledge of AI systems, such as generative AI, natural language processing, or machine learning.
Demonstrated ability to teach or develop instructional materials on AI tools or concepts, including workshops, tutorials, or course-integrated sessions.
Strong understanding of current conversations around responsible and ethical AI use, especially in research contexts.
Familiarity with the ethical, legal and social implications of AI use in scholarly and public contexts, and a willingness to engage in continuing learning on these topics.
Excellent communication skills, with a proven ability to convey technical topics to diverse audiences across disciplines.
Ability to work independently and to collaborate with diverse colleagues and patrons.
Ability to learn and apply new skills and evidence of ongoing self-directed learning.
Commitment to ensuring that everyone at JHU feels welcome and supported as they seek to explore, understand, and engage in the use of AI.
Technical Qualifications or Specialized Certifications
Proficiency with relevant programming languages (e.g., Python, R) and frameworks (e.g., scikit-learn, Hugging Face, TensorFlow).
Minimum Qualifications
Bachelor's Degree.
Five years of related experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Degree in data science, computer science, information science, or a related field.
Experience using AI methods in research or applied settings.
Experience supporting researchers or students in the application of AI tools"especially in a university, lab, or academic library setting.
Classified Title: AI Services Advisor
Role/Level/Range: ATP/04/PF
Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, 8:30am-5pm
FLSA Status:Exempt
Location: Remote
Department name: GIS & Data Services
Personnel area: Libraries
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEOis the Law
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit .
Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
$31k-46k yearly est. 2d ago
Commercial Loan Specialist - Boulders
Virginia Credit Union 4.3
Loan servicing specialist job in Richmond, VA
Primary Function:
This role provides a wide variety of support to the Business Services Team. Support will include loan processing and administration from origination through post-closing; operational and technical support in collaboration with members of the Business Services team; opening of membership accounts and deposit checking accounts; and maintenance and management of member business banking relationships. Prepare and process loan approval and closing documents, clear post-closing loan documentation and servicing exceptions, contact business members regarding past due accounts and resolve member account problems. Provide exceptional member service and support to ensure our members' needs are met.
Essential Duties and Responsibilities:
Works closely with Business Services Relationship Managers to facilitate and resolve issues on new loan transactions, closings, modifications and renewals.
Responsible for documenting the financial information requirements for new loan requests.
Set up, process, and monitor documents, and files for commercial loan package completion to meet lending specifications. Review and monitor loan documents for accuracy, completeness and adherence to approval conditions.
Ensure correct lien position which may include UCC searches and analyzing title policies/searches.
Maintain files with sufficient documentation for third-party review and prepares files for timely audits.
Set up loan and financial ticklers to ensure accuracy and timeliness. Responsible for ensuring all closing conditions are met and loans are closed within time frames.
Assist the team of Business Services Relationship Managers in obtaining, scanning and archiving information required for underwriting a loan request.
May assist Business Services Relationship Manager in ordering third party reports related to a loan request, including appraisals, Phase I/II environmental reports.
Review and resolve a variety of member problems/issues regarding products and services.
Process loan advances on credit facilities at the request of member or Business Services Relationship Manager.
Process funding of loan closings at the request of the borrower, closing attorney/agent or Business Services Relationship Manager.
Process construction loan advances during the draw down period. This may include coordinating the third party site inspection, title update and review, and funding appropriate advances based on percentage completion of the project.
May negotiate loan-signing dates with members, closing agents and Business Services Relationship Manager.
May work with attorneys and other financial or legal resources to obtain the correct, accurate documents to fully protect the credit union's interests in complying with the approved terms of the credit relationship.
Responsible for GL Certification which includes research, balancing and certification.
May perform preliminary review of property and liability insurance to ensure it complies with MBL loan policy and procedure.
May provide customer service, administrative support and inter/intra office communication support for the department.
May perform other duties as assigned.
Able to perform all duties of the position and in addition:
Independently prepare data input sheets and provide required information for loans to be boarded on the credit union servicing system and ensure all loan coding is correct.
Review corporate organizational documents to determine appropriate signing authorities and responsible for confirming such entities are in good standing with applicable governmental agencies.
May perform preliminary analysis on title insurance commitment reports including title exceptions, and responsible for preparing title/escrow instructions including reviewing final title policy to ensure it complies with the title/escrow instructions and confirms that the bank's lien position is accurate.
Responsible for reviewing property and liability insurance to ensure it complies with loan terms and MBL policy and procedure.
Services customer relationships:
Assists Business Banking Relationship Managers in the management of the total account relationship including deposit accounts.
Handles member requests for information and resolves problems promptly. Involves Business Banking Relationship Manager when needed.
Handles line of credit advances and account transfers per established procedures.
Processes loan payments and collects fees.
Maintains working knowledge of financial products.
Coordinates with internal partners' referral opportunities.
Presents product proposals to members for selected services.
Develops long-term solutions for member problems to help ensure business member and account retention.
Maintains accounts:
Resolves complex documentation exception issues.
Follows up and corrects all documentation exceptions with customers, attorneys, insurance agents, Registrar of Deeds, Secretary of State, etc.
Ensures member files are maintained properly and updated promptly when current information is received.
Past dues:
Assists Business Services team in monitoring and follow-up of past dues.
Performs office support functions:
Receives and directs telephone calls for Member Business Services.
Assists other support and MBS RMs as directed.
Types letters, memo, etc. as needed.
Participates in special projects as requested.
Accurately perform all Bank Secrecy Act (BSA) and OFAC functions related to opening accounts, making account maintenance changes, approving and disbursing loans including, but not limited to, OFAC verification, reporting suspicious activity to the Security Department, and completing all required training.
Other duties may be required and assigned by the supervisor
Prerequisites for Job:
Previous commercial loan administration and/or retail banking experience or the equivalent in office experience preferred.
Knowledge in all areas of commercial and real estate lending including construction to perm, letters of credit, borrower based lending, and multiple collateral properties preferred.
Knowledge:
Experience in a commercial loan processing environment is preferred.
Knowledge of financial products and services.
Experience in managing customer relationships in a financial institution is preferred.
Prior experience in selling and servicing business member relationships is preferred.
Demonstrated ability to abide by the industry's state and federal regulations, as well as the credit union's current credit lending policy.
Skills:
Strong written and verbal communication skills
Familiar with financial statements and tax returns preferred
Must be a self motivator
Must be detail oriented and have the ability to work independently as well as with a team
Must be able to identify cross-sell opportunities
Must be able to multitask and work in a fast-paced environment
Proficient in using Microsoft Office applications
Proficiency with sales management software applications is preferred
Must be able to work with a sense of urgency
Minimum Education and Experience:
College degree is preferred
Sufficient demonstrated experience with results in areas of responsibility may substitute for educational requirements
Physical Requirements:
This job requires the ability to sit for long periods of time.
This job requires occasionally lifting up to 20 pounds and/or up to 10 pounds frequently.
$36k-54k yearly est. Auto-Apply 18d ago
Home Loan Specialist I
Solomonedwards 4.5
Loan servicing specialist job in Richmond, VA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home LoanSpecialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
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Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
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$20-24 hourly Easy Apply 60d+ ago
Mortgage Loss Mitigation Specialist
Ascending
Loan servicing specialist job in Richmond, VA
Early-Stage Collections & Loss Mitigation SpecialistRichmond, VA (100% onsite) Long-term Contract-to-hire
Schedule
1st-16th of each month: 9:30 a.m. - 6:00 p.m.
17th-end of month: 10:30 a.m. - 7:00 p.m.
Last two weekends of each month:
Work 3:00 p.m. - 7:00 p.m. on the preceding Wednesday
Work 9:00 a.m. - 1:00 p.m. on Saturday
Overview
Seeking a customer-focused specialist to collect payments on early-stage mortgage accounts (1-2 months past due), resolve issues, and set up repayment plans. This role also handles inbound loss mitigation calls and discusses available options with borrowers, ensuring accurate documentation in the MSP Servicing System and adherence to FHA/Client/Freddie Mac/VA/USDA default servicing guidelines.
Responsibilities
Make outbound and handle inbound calls to borrowers 30-60 days past due; collect payments and negotiate payment arrangements.
Take phone payments and set up structured repayment plans consistent with investor/insurer guidelines.
Handle inbound loss mitigation calls; explain options, gather information, and route/record as appropriate.
Assess borrower circumstances, identify root causes of delinquency, and work toward timely resolution.
Document all borrower interactions, promises to pay, and outcomes accurately in MSP.
Adhere to applicable servicing and default guidelines; follow internal policies and quality standards.
Meet performance metrics for right-party contacts, cure rates, and call quality while maintaining excellent customer service.
Knowledge and Skill Requirements
Collections or customer service experience (mortgage servicing preferred).
Working knowledge of FHA, Client, Freddie Mac, VA, and USDA default servicing guidelines.
Proficiency with the MSP Servicing System.
Strong communication, negotiation, and analytical skills.
Ability to manage priorities and maintain accuracy in a fast-paced, phone-intensive environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$41k-58k yearly est. Auto-Apply 8d ago
DEMO AND LOANER COORDINATOR
Carter MacHinery Company, Incorporated 4.0
Loan servicing specialist job in Mechanicsville, VA
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Demo and Loaner Coordinator. The Demo and Loaner Coordinator is responsible for ensuring the agreements, billing information and billing codes for all demos and loaners is complete and accurate and in accordance with standard work and policies. The individual in this role works with Machine Sales Representative (MSR) and Leadership to obtain pertinent details/approvals, manages the assets for the duration they are on demo/loan, and confirms the financial washouts are accurate. Seeking candidates with previous experience in financial and asset analysis and sales support; Equipment knowledge preferred; College degree preferred.
Requirements for the Demo and Loan Coordinator position include:
* Strong work ethic.
* Practical Excel experience.
* Data analysis experience.
* Continuous Improvement training/experience.
* Self-starter able to work with limited supervision.
* Must be highly organized and detail oriented.
* Must be able to work efficiently under tight deadlines, with changing priorities.
* Must be able to handle large volumes in a fast-paced environment.
* Strong Excel skills and PC skills required (word processing, spreadsheets, database, and e-mail).
* Must be able to build strong relationships and network successfully with other departments and vendors.
* Strong written and verbal communication skills.
* Must have an excellent driving record.
* Frequent travel is required - overnight or out town via car or airplane.
* Excellent customer satisfaction skills required.
* Promote a positive customer experience.
* Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Demo and Loan Coordinator job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
* Health, dental and vision insurance.
* Paid time off.
* 401(k), $0.75 to $1.25 match up to 6%.
* Life and disability insurance.
* In-house training instructors/programs.
* Tuition reimbursement.
* Employee referral bonus program.
* Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.
Carter Machinery is a drug-free workplace.
$32k-42k yearly est. 33d ago
Loan Consultant
Capcenter 4.2
Loan servicing specialist job in Glen Allen, VA
At CapCenter, our mission is to simplify the homebuying experience for our clients. We are seeking detail-oriented, results-driven individuals to join our team and guide our clients through one of life's most meaningful milestones - homeownership.
Job Overview:
In the Loan Consultant role, you will be working with clients to analyze loan options and to help them through the homebuying or refinancing process. This is a consultative role in which you will serve as the trusted advisor from their initial loan application through their commitment to move forward - helping them understand their options and ultimately guiding them to the best loan solution for their needs. This role also incorporates initial underwriting responsibilities of the loan file, meaning that you will collect and review client documents up front to ensure compliance with Fannie/Freddie, FHA, or VA standards.
We will provide you with a comprehensive training program to help you continue your professional career in consumer finance and lending. As you build a strong understanding of our business, you will also learn to cross-sell our real estate and insurance products. Additionally, you will develop a personalized career progression plan that will allow you to continue to grow into other areas of the business.
We've Found that successful Loan Consultants tend to:
Combine strong analytical, technical, and communication skills to drive business growth and build client trust.
Be highly organized and capable of managing multiple priorities, while they maintain exceptional attention to detail.
Comfortable working in a fast-paced environment.
Bring initiative, innovation, and a commitment to continuous improvement.
Be self-aware and growth-minded, eager to develop professionally.
Qualifications & Skills:
Bachelor's degree in Finance, Business, Economics, Mathematics or a related field from an accredited college or university preferred.
Excellent communication, time management and leadership skills.
Detail-focused and able to manage multiple tasks and deadlines.
Strong interpersonal skills and a collaborative mindset.
Demonstrate a growth-oriented mindset, with a strong drive for professional development.
NMLS license required.
We offer a competitive compensation package to include base salary, annual bonus, medical, dental and life insurance benefits, 401K, profit sharing, and paid vacation. We do not discriminate against applicants/employees on any protected basis and are an Equal Opportunity Employer: Veteran/Disability.
$31k-42k yearly est. Auto-Apply 30d ago
Mortgage Loan Specialist
Burke & Herbert Bank & Trust 4.4
Loan servicing specialist job in Salisbury, MD
Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc.
Meet with potential borrowers regarding their mortgage needs.
Present bank's mortgage products and services that meet borrower's financial goals.
Complete the borrower's application and analyze the borrowers financial and credit data.
Lock rate per company and regulatory guidelines.
Prepare or request all applicable loan documentation from the appropriate party or department.
Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently.
Maintain communication with the borrower regarding the loan status.
Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.)
Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service.
Assist clients with monthly billing and collections cycle.
Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections.
Work directly with other departments to resolve any issues or concerns with any customer in your portfolio.
Other Duties
Look for referral opportunities within the company (insurance, deposits, etc.).
Other duties as assigned.
Skills/Abilities
Requires strong networking and interpersonal skills.
Financial/quantitative skills.
Attention to detail.
Strong computer skills including Excel.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.
Travel
Local travel is required for this position.
Education and Experience
Must be registered with NMLS Federal Registry.
Minimum of two years residential mortgage lending experience.
A four-year college degree is preferred.
This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $19.23 per hour to $19.23 per hour. Other compensation includes a commission plan and overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive either Paid Time Off (PTO) or separate paid vacation and paid illness leave accrual. This is in addition to a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
$19.2 hourly 7d ago
Post Closer
Primis Bank 4.2
Loan servicing specialist job in Ashland, VA
Responsible for accurately receiving, funding, and boarding newly closed loans to the core system, ensuring all documentation is complete and compliant. Essential Functions
Review and verify loan documents to prepare for accurate boarding into the core system.
Fund and board consumer loans, HELOCs, and less complex commercial loans with precision and timeliness.
Prepare and organize loan documents for scanning and indexing into the document management system.
Set up new loans in the system, ensuring all required data is entered correctly.
Communicate proactively with Loan Officers, Relationship Managers, and Closing Agents regarding missing or incomplete closing documents.
Maintain and update tickler reports on a weekly basis to ensure compliance and timely follow-up.
Record new deeds of trust electronically or via mail, and ensure proper lien placement on DMV titles.
Follow up on title policies and recorded collateral documents to confirm accuracy and completeness.
Review recorded collateral documents and final title policies for compliance.
Audit original signed loan documents, log into OPUS, create hard files, and maintain organized filing in the file room.
Assign loan numbers to Loan Officers or Loan Closers as needed.
Support the team by preparing or reviewing rate sheets for loan index rate updates.
Maintain regular, reliable, and predictable attendance.
Marginal Functions
May need to assist on other areas/functions as needed.
Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices.
All other duties as assigned.
Minimum Educational & Experience Requirements
High School diploma or equivalent
Financial services experience
Minimum Skill Requirements
Knowledge of loan products, functions, policies and procedures, as well as loan documentation required by bank policy and state and federal regulators
Knowledge of loan data systems, loan accounting, strong personal computer skills, and ability to learn new systems
Ability to work independently with minimal supervision
Effective and professional communications
Proficient on MS Office products and departmental software
Physical Demands In terms of an 8-hour workday, “occasional” equals 1% to 33%, “frequent” equals 34% to 66% and “continuous” equals 67% to 100%. However, some duties are performed monthly, annually or sporadically throughout the year and are essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position, if the accommodation does not impose an undue hardship that would require significant difficulty or expense.
Continuous remaining in a stationary position, particularly, but not limited to, at a desktop computer
Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone & computer use
Continuous communication: verbal and written, in-person, phone and electronic
Work Environment
Office setting
How much does a loan servicing specialist earn in Richmond, VA?
The average loan servicing specialist in Richmond, VA earns between $37,000 and $428,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.
Average loan servicing specialist salary in Richmond, VA
$126,000
What are the biggest employers of Loan Servicing Specialists in Richmond, VA?
The biggest employers of Loan Servicing Specialists in Richmond, VA are: