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Loan servicing specialist jobs in Rock Hill, SC

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Loan Servicing Specialist
Mortgage Loan Specialist
Loan Processor
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Transactional Specialist
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Mortgage Service Specialist
Loss Mitigation Specialist
Loan Closer
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Loan Representative
  • Senior Commercial Mortgage Loan Administration Specialist-CRE

    Wells Fargo Bank 4.6company rating

    Loan servicing specialist job in Charlotte, NC

    About this role: Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist within Commercial Real Estate (CRE). This role will support a high volume CRE Community Lending and Investment portfolio. In this role, you will: Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff Work closely with both origination and central analysts in the preparation of loan approval documents Required Qualifications: 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years Commercial Real Estate Operations Experience Proficiency using Microsoft Office applications Loan IQ (LIQ) experience Wholesale Lending experience Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $133,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 25 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $77k-133k yearly 16d ago
  • Transactions Specialist I (Rotating 1st and 3rd)

    JPMC

    Loan servicing specialist job in Charlotte, NC

    Are you detail oriented and enjoy a production-based environment that offers career growth? As a Remittance Processor in Receivables Operations, you will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy daily. Job responsibilities: Prepare batches of work by extracting checks and remittances from envelopes Input data into the system while following standard operating procedures and customer specific instructions for processing Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images Verify negotiability of checks through customer specific instructions for processing Lift and move mail trays weighing up to 50 pounds Work in all areas/departments of production as needed and contributing to meeting team goals Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager Required qualifications, skills and capabilities: Detail-oriented Good oral and written communication skills Production environment, focus around meeting deadlines You will need basic computer skills and knowledge of Microsoft applications Alpha/Numeric data entry and typing skills - with excellent accuracy Must be a team player and maintain a positive attitude Physical requirements: Sitting - up to 95% of the time, Standing - up to 10% of the time, Lifting - up to 5% of the time and up to 50 pounds; Walking - up to 10% of the time Work Schedule: Monday - Friday / 7am - 3:30pm and will rotate to 3rd shift and work 11:30pm - 8am during the months of January, June, September, and October, and April will be 7pm - 7am Shift differential: 15% when working 3rd shift This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change. A Government Security Clearance may be required for this position. This includes, but is not limited to: Fingerprints Credit Check Employment History Tax Filing History (possibly) References (possibly) Proof of U.S. Legal Permanent Residence up to 3 year
    $44k-81k yearly est. Auto-Apply 60d+ ago
  • Commercial Loan Closing Specialist

    Hometrust Bank 4.4company rating

    Loan servicing specialist job in Charlotte, NC

    The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending. Key Responsibilities / Essential Functions Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions. Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details. Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan. Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy. Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations. Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence. Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking. Maintain confidentiality and security of sensitive information. Job Requirements Education: High school diploma or equivalent Required: 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required. Knowledge of basic legal concepts including real estate transactions. Knowledge of commercial loan products and services. Well-developed written and verbal business communication. Proficient administrative and organizational skills. Self-motivated with attention to detail. Ability to prioritize duties and work independently. Ability to meet designated deadlines while remaining flexible to changing assignments. Proficient in Microsoft Office products. Preferred: College degree in business or related field. Experience with LaserPro. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. The employee will frequently communicate and must be able to exchange accurate information with others. The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
    $45k-54k yearly est. 60d+ ago
  • Admin Transaction Processor

    Global Channel Management

    Loan servicing specialist job in Charlotte, NC

    Admin Transaction Processor needs processing or Lockbox experience. Admin Transaction Processor requires: 10 key Data entry Admin processing Process transaction on a daily This would include wrapping up work to be mailed back to the client. Scan, ran equipment 10-keying depending on the work load. Sort, scan, compile and package payments and deposits in accordance with established procedures defined customer specifications Identify sensitive protected information (credit and medical) and follow procedures to secure and store the information accordingly.
    $39k-69k yearly est. 60d+ ago
  • Foreclosure Specialist

    McMichael and Gray 3.8company rating

    Loan servicing specialist job in Charlotte, NC

    McMichael Taylor Gray , LLC is seeking a Foreclosure Specialist for our Charlotte, North Carolina office location. The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline. Requirements Maintain an assigned a portfolio of loans that are in foreclosure to ensure that the loans are properly and timely processed Able to properly document the case management system with the progress and/or current status of the file Ability to pinpoint files that are not moving forward fast enough and accurately communicate what is needed in order to proceed Ensure adherence to client, state, and federal requirements Ability to enter and verify that the correct data is in the case management system Accurately draft foreclosure documents for attorney review, i.e. debt affidavits, payoffs, and reinstatement quotes Calendar regular follow-up requests for outstanding items Accountable for assigned daily workload and work in advance of upcoming deadlines Responsible for special projects and reporting required by clients Comfortable with handling incoming calls from borrowers in default Ability to perform basic mathematical calculations and tasks requiring detail, concentration, and accuracy; Place outbound calls to the Clerk of Court, Register of Deeds, Sheriff Required Skills/Abilities: Working knowledge of foreclosure law and terminology Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors. Proficient with MS Outlook, MS Excel and MS Word Well organized, effective time management, prioritize and allocate workload for optimum efficiency Strong verbal and written communication skills Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality Strong work and business ethics; Self-motivated and able to work independently and as a Team Player Effective problem solving skills Attention to detail Working knowledge of client systems including Black Knight/LPS, Tempo, and CaseAware Physical Requirements and Working Conditions: General high-volume, fast-paced work environment Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at Occasional overtime may be required
    $43k-53k yearly est. 8d ago
  • Commercial Loan Closing Specialist

    Home Trust Banking Partnership

    Loan servicing specialist job in Charlotte, NC

    The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys. This position supports critical policy and procedures as well as federal and state regulations to ensure an efficient documentation practice, loan document review system, and other critical risk management activities needed to minimize credit, documentation, and operational risks in commercial lending. Key Responsibilities / Essential Functions * Prepares complete and accurate loan documentation packages for new commercial loans, modifications, renewals, and extensions, and includes final closing instructions. * Orders Flood Certifications, prepares UCC financing statements, reviews UCC search records, and verifies wiring instructions and funding details. * Reviews credit approval packages which include pricing and financial reporting requirements, and collateral and environmental due diligence requirements necessary to document the loan. * Reviews and verifies customer identification documents in accordance with the US Patriot Act and the due diligence policy. * Ensures compliance with HMDA/CRA eligibility requirements and FEMA regulations. * Reviews preliminary closing documents including hazard, liability, builder's risk, flood insurance policies, Title Commitments, Closing Protection Letters, Settlement Statements, and funding due diligence. * Coordinates the return of all executed document packages and necessary supporting documents to Loan Operations for booking. * Maintain confidentiality and security of sensitive information. Job Requirements Education: * High school diploma or equivalent Required: * 3+ years of experience in preparing and reviewing commercial loan documents and/or paralegal experience tied to commercial loan closings required. * Knowledge of basic legal concepts including real estate transactions. * Knowledge of commercial loan products and services. * Well-developed written and verbal business communication. * Proficient administrative and organizational skills. * Self-motivated with attention to detail. * Ability to prioritize duties and work independently. * Ability to meet designated deadlines while remaining flexible to changing assignments. * Proficient in Microsoft Office products. Preferred: * College degree in business or related field. * Experience with LaserPro. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
    $26k-64k yearly est. 40d ago
  • Loan Processor

    Team Architects

    Loan servicing specialist job in Charlotte, NC

    Job Title: Loan Processor We are seeking an experienced and detail-oriented Processor to join our lending operations team. The ideal candidate will have deep familiarity with residential investment lending, particularly Fix-and-Flip and DSCR loan programs. This role is critical in ensuring the efficient and accurate processing of loans from submission to closing, supporting investors and borrowers with a seamless and responsive experience. Key Responsibilities Loan Intake & Initial Review Review and validate loan applications and required documentation (credit, income, entity docs, purchase contracts, etc.) Ensure completeness and accuracy prior to submission to underwriting Set up files in LOS (Loan Origination System) and maintain all documentation in compliance with internal and regulatory standards Borrower Communication & Support Act as the primary point of contact for borrowers, brokers, and the sales team throughout the processing cycle Clearly communicate outstanding document needs, next steps, and timelines Coordination & Pipeline Management Coordinate with third parties, including title companies, inspections, insurance agents, and closing agents. Monitor and manage a pipeline of active loans to ensure all files are progressing toward timely closings Follow up with internal underwriting and credit teams for file decisions and escalations as needed Verify compliance with loan program guidelines, investor overlays, and risk tolerances Requirements Requirements Education & Experience Experience processing loans for real estate investors (single-family, multi-family, short-term bridge loans) Familiarity with various ownership structures (LLCs, corporations, trusts) Technical Skills Strong understanding of loan documents, title reports, and property insurance requirements Ability to read and interpret credit, background, entity documents, and title reports Soft Skills High attention to detail and organizational skills Excellent written and verbal communication Strong problem-solving abilities and a proactive, solutions-oriented mindset Ability to thrive in a fast-paced, deadline-driven environment Benefits Base Salary Range Entry-Level (1-2 years, limited fix-and-flip/DSCR exposure): $55,000 - $65,000 Mid-Level (3-5 years with relevant experience): $65,000 - $70,000 Compensation & Benefits Competitive salary plus bonus opportunity Health, dental, life, and vision insurance 401(k) with company match Remote or hybrid flexibility depending on location In addition to your resume, please complete the following job fit assessment as part of your application: ********************************************************************
    $65k-70k yearly Auto-Apply 60d+ ago
  • Mortgage Loan Processor

    Primelending 4.4company rating

    Loan servicing specialist job in Charlotte, NC

    Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending! PrimeLending continues to grow by leaps and bounds: •Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine •Competitive Benefits and 401K match •Fantastic "One Team-One Purpose" Culture and Core Values •Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014 •Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts. What is unique for our Loan Processors? •Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise •Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department •The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding Job Description Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s). •Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers. •Maintains and updates loan application information within loan origination software and other applications. •As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents. •Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines. •Calculates income, reviews assets and liabilities. •Reviews all disclosures for completeness and compliance. •Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions. •Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer. •May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards. •May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify. •May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management. •May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications. •Updates loan officer, loan officer assistant, realtors, builders and customers on loan status. •Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements. •Maintains a professional image and adheres to standards consistent with company policies and procedures. •Other duties as assigned. Qualifications •High school diploma or equivalent. •3+ years of Mortgage Processing experience •Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc. •Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. •Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
    $34k-46k yearly est. 16h ago
  • Mortgage Closer | Sage Home Loans

    Sage Home Loans Corporation

    Loan servicing specialist job in Charlotte, NC

    This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. As a Mortgage Loan Closer at Sage Home Loans, you'll play a key role in delivering seamless, accurate, and timely loan closings that reflect our mission to make mortgage simple. This role embodies our values-putting clients first through exceptional service, thinking like an owner by managing each detail with care and accountability, and winning the right way by maintaining integrity and compliance in every transaction. You'll collaborate across teams to ensure every closing experience is clear, efficient, and human-centered, always striving to get better every day and leave the woodpile higher than you found it. What You'll Do Serve as a key point of contact for all parties throughout the closing process, including Loan Officers, Realtors, Borrowers, Attorneys, and Title Companies. Manage loan closings to meet contract deadlines and rate lock expiration dates. Close Conventional, FHA, and VA residential mortgages. Ensure loan files and documentation comply with company, investor, and regulatory standards. Verify that documents are drawn within posted turn times and consistently meet deadlines. Process a minimum of 3 files per day during standard business operations, with flexibility for changing volume as directed by management. Reconcile and approve Closing Disclosures, ensuring accuracy and compliance. Review Closing Disclosures with borrowers and schedule closings. Prepare and deliver complete, compliant closing packages. Maintain organized and accurate digital filing of all documentation using system checklists and job aides. Collaborate with processing, underwriting, and post-closing departments to resolve issues and ensure completeness of closing packages. Develop an in-depth understanding of the entire loan lifecycle to anticipate and manage dependencies within the closing process. Perform other duties as assigned. Maintain customer satisfaction scores of 4.75 or higher. What We're Looking For Solid understanding of TRID guidelines and compliance requirements. Experience with Conventional, FHA, and VA loan programs (preferred). Working knowledge of Encompass loan origination software (preferred). Exceptional attention to detail and commitment to accuracy. Strong written and verbal communication skills. Ability to manage multiple priorities independently while meeting deadlines. Proactive and dependable work ethic with a strong sense of urgency. Compensation USA Compensation Range: $31.25 *Note actual compensation is based on geographic location, qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here.
    $31.3 hourly Auto-Apply 31d ago
  • Mortgage Relationship Specialist

    Skyla Credit Union

    Loan servicing specialist job in Charlotte, NC

    Job Grade: 7 primary functions: Facilitate the completion of real estate loan applications and provide support throughout the loan application process. Answer all borrower inquiries and respond to requests with accurate information regarding member accounts and loan requests. Serve as primary resource between the mortgage department and the branch network. Assist the department staff with all administrative functions. Provide information or assistance as needed to ensure branch employees and members receive a high level of service. responsibilities: Answers incoming phone calls and emails, resolves customer inquiries within prescribed authority, make recommendations on additional credit union products and services, and direct members to the appropriate credit union employee. Prepares and monitors mortgage application and pipeline reports. Directly supports the day-to-day functions of the department and handles all administrative duties. Responsible for reviewing and uploading files to electronic storage system. Handle documents and tasks related to faxing, archiving, scanning, and filing. Responsible for timely review of HMDA data. Possess the ability to work as a team member with consistent courteous and professional behavior toward members and coworkers. Order title work, real estate appraisal and flood certification on an as needed basis. Monitor Mortgage departmental workflow in accordance with established guidelines, as assigned. Keep abreast of changes within mortgage industry. May be required to travel; attend branch meetings, deliver closing packages, payoffs, et cetera. Comply with all Federal regulations, Credit Union policies and procedures, including Bank Secrecy and the USA Patriot Act. Perform job duties in accordance with the Credit Union's values, mission and vision. Perform other various duties as assigned. minimum requirements: 1. Associate degree and/or a minimum of two years' work experience in mortgage field and/or sales role for a financial institution. General lending experience preferred. 2. Sales-oriented individual with friendly and persuasive personality, possessing good written and verbal communication skills. 3. Knowledge of Credit Union's products and services. 4. Professional, well-developed interpersonal skills essential for conversing with loan applicants and projecting a positive image. 5. Willingness to become a certified Notary if required. 6. Ability to assume responsibility, display initiative, exercise good judgement, and make and act upon decisions with minimal supervision. 7. Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO).
    $36k-57k yearly est. 60d+ ago
  • Senior Commercial Mortgage Loan Administration Specialist-CRE

    W.F. Young 3.5company rating

    Loan servicing specialist job in Charlotte, NC

    About this role: Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist within Commercial Real Estate (CRE). This role will support a high volume CRE Community Lending and Investment portfolio. In this role, you will: Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff Work closely with both origination and central analysts in the preparation of loan approval documents Required Qualifications: 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years Commercial Real Estate Operations Experience Proficiency using Microsoft Office applications Loan IQ (LIQ) experience Wholesale Lending experience Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $133,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 25 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $33k-40k yearly est. Auto-Apply 17d ago
  • Mitigation Specialist

    Kathon Enterprises Inc. Dba Paul Davis Restoration of Charlotte

    Loan servicing specialist job in Charlotte, NC

    Job DescriptionWill Report to Mitigation Manager: What does a Mitigation Specialist with Paul Davis do? Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Bonus program for performance Referral program Great culture and team dynamic Hourly pay: $17.00 to $24.00/hour based on experience and certifications Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Fluent in English Clean criminal background check
    $17-24 hourly 19d ago
  • Mortgage Loan Specialist

    State Employees' Credit Union 3.8company rating

    Loan servicing specialist job in Charlotte, NC

    If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Provide highest quality member service through the origination of quality residential mortgage and equity loan applications received through all delivery channels across the organization. Duties Receive and assist in the completion of real estate related loan applications, while serving as the primary point of contact for applicants during the application and initial approval stages. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications, and obtaining required documentation to facilitate initial loan approval. Determine applicant(s) needs and offer appropriate mortgage products. Independently assess applicant(s) credit worthiness, and affordability, with the ability/authority to extend initial pre-approval to applicant(s). Identify, develop, and maintain a source of referrals for new mortgage lending opportunities. Follow up with prequalified applicants and on other leads in a timely and effective manner. Properly price and disclose loan applications. Coordinate member engagement with Real Estate Lending Processing Center within Loan Administration. Make recommendations regarding other Credit Union products and services. Assist membership with servicing of existing mortgage and home equity loans. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make recommendations based on their needs. Ensures well documented, easy to review loan application history notes within the Loan Origination System. Support branch employees with all real estate related needs and ensuring employees have the information needed in order to be comfortable referring all potential applicants to discuss mortgage lending opportunities. Engage with the community on a regular basis by meeting with realtors and other third parties as well as attending community events in order to build and maintain mortgage loan pipeline. Answer phone and perform other clerical duties as needed. Complete additional tasks assigned by management. Requirements 4-year degree, CCUE Certification, or Associate in Arts degree or Associate in Science degree via the North Carolina College Transfer Program (NC-CTP) preferred. Minimum of 2 years' lending experience. Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with branch personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has registered as an active MLO with the NMLS. Must be organized and detail oriented. Must be willing to engage in ongoing training and professional development. Must have basic computer skills. Must be able to speak English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Possibility of remote/hybrid work. Physical Demands Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
    $40k-48k yearly est. Auto-Apply 15d ago
  • SBA Construction Loan Representative

    First National Trust Company

    Loan servicing specialist job in Charlotte, NC

    Primary Office Location:401 S Graham St. Charlotte, North Carolina. 28202.Join our team. Make a difference - for us and for your future. SBA Construction Loan Representative Business Unit: Commercial Banking Reports to: SBA Construction Loan Manager Position Overview: This position is primarily responsible for providing construction management, funding and disbursement services for all SBA Construction loans. Primary Responsibilities: Recommends Approval or Declination of contractor and construction project. Funds construction and multi-disbursement loans according to Bank and SBA regulations. Collects and reviews all closing documents related to construction financing under the SBA 7a, SBA 504 and USDA loan programs. Reviews and approves contractor's financials and qualifications. Prepares and handles the construction loan closing checklist and works with borrowers, contractors, architects and Bank partners to complete closing documents. Ensures loan complies with SBA/USDA Standard Operating Procedures. Coordinates with the Business Development Officer and Underwriter in structuring loans involving construction and preparing the loan package construction checklist for submission. Educates existing and new Business Development Officers on how to structure loans involving different levels of construction. Performs research activities including gathering information on construction laws and regulations in the city and state of the prospective construction project. Works with third party vendors for cost review. Orders commercial appraisal reports and environmental reports. Interviews Business Development Officer, borrower and contractor in regard to loan request. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: Associates Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent customer service skills Excellent project management skills Detail-oriented Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast paced environment MS Word - Expert Level MS Excel - Expert Level Construction knowledge is required. SBA construction experience preferred. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Senior Commercial Mortgage Loan Administration Specialist-CRE

    Wells Fargo 4.6company rating

    Loan servicing specialist job in Charlotte, NC

    **About this role:** Wells Fargo is seeking a **Senior Commercial Mortgage Loan Administration Specialist** within **Commercial Real Estate (CRE).** This role will support a high volume CRE Community Lending and Investment portfolio. **In this role, you will:** + Manage life of the loan servicing for a complex Commercial real-estate construction loan portfolio + Lead or participate in moderately complex initiatives and deliverables within the Transactions and Processing area and contribute to large scale planning related to deliverables + Review and analyze moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors + Resolve moderately complex issues. Complete loan requests, projects, process deliverables while leveraging solid understanding of the Transaction and Processing policies, procedures, and compliance requirements + Collaborate and consult with peers, colleagues and mid level managers to resolve issues and achieve goals, lead projects, teams or serve as a mentor for less experienced staff + Work closely with both origination and central analysts in the preparation of loan approval documents **Required Qualifications:** + 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 2+ years Commercial Real Estate Operations Experience + Proficiency using Microsoft Office applications + Loan IQ (LIQ) experience + Wholesale Lending experience **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $133,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 25 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-504343
    $77k-133k yearly 16d ago
  • Foreclosure Specialist

    McMichael Taylor Gray, LLC 3.8company rating

    Loan servicing specialist job in Charlotte, NC

    Job DescriptionDescription: McMichael Taylor Gray , LLC is seeking a Foreclosure Specialist for our Charlotte, North Carolina office location. The Foreclosure Specialist will be responsible for coordinating foreclosure activities and processes with attorneys and other departments within the Firm as necessary during the foreclosure process. They will ensure that actions are properly documented and recorded while maintaining and adhering to the foreclosure timeline. Requirements: Maintain an assigned a portfolio of loans that are in foreclosure to ensure that the loans are properly and timely processed Able to properly document the case management system with the progress and/or current status of the file Ability to pinpoint files that are not moving forward fast enough and accurately communicate what is needed in order to proceed Ensure adherence to client, state, and federal requirements Ability to enter and verify that the correct data is in the case management system Accurately draft foreclosure documents for attorney review, i.e. debt affidavits, payoffs, and reinstatement quotes Calendar regular follow-up requests for outstanding items Accountable for assigned daily workload and work in advance of upcoming deadlines Responsible for special projects and reporting required by clients Comfortable with handling incoming calls from borrowers in default Ability to perform basic mathematical calculations and tasks requiring detail, concentration, and accuracy; Place outbound calls to the Clerk of Court, Register of Deeds, Sheriff Required Skills/Abilities: Working knowledge of foreclosure law and terminology Excellent professional communication skills. Position requires interaction with all interoffice personnel, managers and attorneys as well as the clients and outside vendors. Proficient with MS Outlook, MS Excel and MS Word Well organized, effective time management, prioritize and allocate workload for optimum efficiency Strong verbal and written communication skills Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality Strong work and business ethics; Self-motivated and able to work independently and as a Team Player Effective problem solving skills Attention to detail Working knowledge of client systems including Black Knight/LPS, Tempo, and CaseAware Physical Requirements and Working Conditions: General high-volume, fast-paced work environment Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at Occasional overtime may be required
    $43k-53k yearly est. 7d ago
  • Loan Processor

    Team Architects

    Loan servicing specialist job in Charlotte, NC

    Job Description Job Title: Loan Processor We are seeking an experienced and detail-oriented Processor to join our lending operations team. The ideal candidate will have deep familiarity with residential investment lending, particularly Fix-and-Flip and DSCR loan programs. This role is critical in ensuring the efficient and accurate processing of loans from submission to closing, supporting investors and borrowers with a seamless and responsive experience. Key Responsibilities Loan Intake & Initial Review Review and validate loan applications and required documentation (credit, income, entity docs, purchase contracts, etc.) Ensure completeness and accuracy prior to submission to underwriting Set up files in LOS (Loan Origination System) and maintain all documentation in compliance with internal and regulatory standards Borrower Communication & Support Act as the primary point of contact for borrowers, brokers, and the sales team throughout the processing cycle Clearly communicate outstanding document needs, next steps, and timelines Coordination & Pipeline Management Coordinate with third parties, including title companies, inspections, insurance agents, and closing agents. Monitor and manage a pipeline of active loans to ensure all files are progressing toward timely closings Follow up with internal underwriting and credit teams for file decisions and escalations as needed Verify compliance with loan program guidelines, investor overlays, and risk tolerances Requirements Requirements Education & Experience Experience processing loans for real estate investors (single-family, multi-family, short-term bridge loans) Familiarity with various ownership structures (LLCs, corporations, trusts) Technical Skills Strong understanding of loan documents, title reports, and property insurance requirements Ability to read and interpret credit, background, entity documents, and title reports Soft Skills High attention to detail and organizational skills Excellent written and verbal communication Strong problem-solving abilities and a proactive, solutions-oriented mindset Ability to thrive in a fast-paced, deadline-driven environment Benefits Base Salary Range Entry-Level (1-2 years, limited fix-and-flip/DSCR exposure): $55,000 - $65,000 Mid-Level (3-5 years with relevant experience): $65,000 - $70,000 Compensation & Benefits Competitive salary plus bonus opportunity Health, dental, life, and vision insurance 401(k) with company match Remote or hybrid flexibility depending on location In addition to your resume, please complete the following job fit assessment as part of your application: ********************************************************************
    $65k-70k yearly 24d ago
  • Mortgage Loan Processor

    Primelending 4.4company rating

    Loan servicing specialist job in Charlotte, NC

    Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending! PrimeLending continues to grow by leaps and bounds: •Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine •Competitive Benefits and 401K match •Fantastic "One Team-One Purpose" Culture and Core Values •Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014 •Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts. What is unique for our Loan Processors? •Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise •Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department •The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding Job Description Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s). •Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers. •Maintains and updates loan application information within loan origination software and other applications. •As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents. •Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines. •Calculates income, reviews assets and liabilities. •Reviews all disclosures for completeness and compliance. •Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions. •Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer. •May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards. •May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify. •May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management. •May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications. •Updates loan officer, loan officer assistant, realtors, builders and customers on loan status. •Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements. •Maintains a professional image and adheres to standards consistent with company policies and procedures. •Other duties as assigned. Qualifications •High school diploma or equivalent. •3+ years of Mortgage Processing experience •Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc. •Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. •Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
    $34k-46k yearly est. 60d+ ago
  • Loan Processor II | Sage Home Loans

    Sage Home Loans Corporation

    Loan servicing specialist job in Charlotte, NC

    This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. As a Loan Processor on our high-performing Mortgage Operations team, you'll be at the heart of delivering life-changing outcomes for our clients-guiding them through one of the most important financial decisions of their lives with care, precision, and speed. You'll manage a pipeline of 30+ refi loans, collaborating daily with Mortgage Loan Originators, Underwriters, Closers, and other teammates who share a relentless focus on client-first service and doing the right thing, always. Our team is a tight-knit group of pros who take our work seriously-but not ourselves-and we hold each other accountable to getting better every day. You'll be empowered to solve problems, drive loans to closing, and leave the woodpile higher by making a measurable difference in our clients' lives. If you're energized by a fast-paced environment where ownership, integrity, and impact matter, this is where you belong. What You'll Do Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30+ loans at a time Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process Handle all loan documentation and meet deadlines consistently Establish strong upfront relationships with borrowers and guide them through the loan process Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values Verify and analyze all required financial and legal documentation from pre-approval to closing, ensuring loan files are complete and satisfy underwriting conditions Proactively identify and mitigate potential issues that may arise during the origination process Collaborate with internal and external teams to drive loans to a timely and successful closing Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates What We're Looking For 2-3 years of experience actively managing a pipeline of residential mortgage loans A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo Knowledge of agency conventional underwriting product guidelines Proficient in the Encompass loan origination system and the Microsoft Office suite Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process Highly organized, detail-oriented, and capable of solving problems independently Compensation USA Compensation Range: $24.03/ hour Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #SM
    $24 hourly Auto-Apply 47d ago
  • Mortgage Servicing Specialist

    Skyla Credit Union

    Loan servicing specialist job in Charlotte, NC

    Job Grade: 6 primary functions: Provide for accurate servicing of mortgage loans by resolving members' questions/issues regarding post-closing mortgage loan transactions electronically, by telephone, or through mail. Provide accurate loan servicing to the membership by utilizing knowledge of mortgage loan products and servicing procedures. responsibilities: Handle post closing member questions/issues on mortgage loan transactions electronically, by telephone, or through mail. Provide accurate loan information to the membership by utilizing knowledge of mortgage loan products and servicing procedures. Thoroughly review executed closing packages in accordance with the servicing checklist and notify Processors when corrective action is required. Ensure all documentation is current and was accurately recorded. Efficiently prepare, assemble, and store post-closing files. Process mortgage payoffs, ensure timely lien cancellation, and provide verification of lien satisfaction as needed. Collect, track and manage escrow related declarations and invoices. Disburse escrow related payments as scheduled. Perform HMDA reporting and conduct an accurate escrow analysis annually. Review daily mortgage transaction reports and make any necessary adjustments or corrections in an expedient manner. Process requests for lien subordination and prepare request packages for underwriting review. Maintain the integrity of all members' records in a confidential manner. Handle all administrative duties to ensure members receive excellent quality service. Keep abreast of changes in mortgage lending. Knowledge of Credit Union's products and services. Possess the ability to work as a team member and consistently be courteous and professional towards members and coworkers. Comply with all Federal regulations, Credit Union policies and procedures, including Bank Secrecy and the USA Patriot Act. Perform job duties in accordance with the Credit Union's values, mission and vision. Perform other duties as assigned. minimum requirements: Detail-oriented, team player that possesses good written and verbal communication skills. Knowledge of mortgage products and services. One year of work experience in mortgage servicing for a financial institution preferred. Required to become a certified Notary. Self-starter with ability to prioritize efficiently.
    $28k-35k yearly est. 60d+ ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Rock Hill, SC?

The average loan servicing specialist in Rock Hill, SC earns between $47,000 and $651,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Rock Hill, SC

$176,000
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