Loan servicing specialist jobs in South Bend, IN

We are looking for a highly skilled Field Engineer to join our team, specializing in OTDR (Optical Time Domain Reflectometer) testing and Fiber Optic Network troubleshooting. The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients such as Amazon, Comcast, Google, Microsoft, Meta, and others. Key Responsibilities: Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre Sites like (Amazon, Comcast, Google, Microsoft, Meta, and others) Identify Fiber count, location, and possible damage using OTDR equipment. Perform troubleshooting and repair of Fiber optic links at customer sites. Operate and configure OTDR machines, including EXFO and JDSU models. Execute Fiber splicing and testing procedures to ensure network integrity. Work with both ISP (Inside Plant) and OSP (Outside Plant) network infrastructures. Interpret and analyse OTDR trace diagrams and return time calculations for troubleshooting. Preferred Qualifications: Previous experience working with major telecom or data centre clients. Certifications related to Fiber optics or OTDR testing (e.g., CFOT, FOA, or equivalent). Knowledge of high-power laser signal testing procedures and network troubleshooting techniques. Why Join Us? Opportunity to work with leading technology companies and data centres. Hands-on experience with cutting-edge Fiber optic network testing equipment. Competitive salary and benefits package. Dynamic and challenging field-based work environment If you are a highly motivated and skilled Field Engineer with expertise in OTDR testing and Fiber optic network troubleshooting, we encourage you to apply and be part of our growing team!

Diversified Services Network, Inc. (DSN) is seeking a full-time Case File Processor to join our team in Springfield, IL! We offer full benefits, PTO, 401k, and more! This position prepares foster care applications for a title IV-E eligibility determination by collecting the required documentation to satisfy the eligibility requirements. This is accomplished by utilizing multiple systems including but not limited to: Department of Children and Family Services' Child Welfare systems (CYCIS & SACWIS), Department of Human Services/Healthcare and Family Services' systems (PACIS, IES, KIDS), Social Security Administration system (SOLQ), and Department of Labor systems (DOL/AWVS). In addition, Case Managers and Supervisors are contacted to resolve discrepancies or request additional information. This position requires the ability to multi-task and to adapt to changes daily. Candidates for this position must be very detail-oriented and possess the ability to process, discern, and retain information across multiple sources. Reading comprehension is a must. The ability to assess a process or situation and recommend an enhancement or change is a plus. Preparing Case Files for Submission to the DCFS Eligibility Determination Unit Job Duties: Check out cases ready for determination (court documentation present in the file). Review and interpret all gathered information. Follow up with the Case Manager and Supervisor if there are any discrepancies or further information is required. Routinely follow up on any outstanding requests for information or documentation. Complete all fields of information on the Cover Sheet for each case. Document any additional information relevant to the determination of eligibility. Ensure all documents are in the case file and are in the correct order. Submit the file to the supervisor for a quality control check. Correct any issues found during the quality control check, if applicable. Assist with all filing duties. Other duties as assigned. The expectation for a fully trained Case File Processor is to complete an average of at least 7 cases a day and with a less than 5% error rate. Required Skills Excellent verbal and written communication skills. Attention to detail. Organizational skills. Ability to take direction and follow instructions. Critical thinking skills. BENEFITS: • 401(k) • Dental insurance • Vision Insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid time off • Paid Holidays

Responsibilities The primary responsibilities of a DevSecOps Specialist include: • CI/CD Pipeline Development and Management: Designing, deploying, and maintaining Continuous Integration/Continuous Deployment (CI/CD) tools and processes. • Software Maintenance: Ensuring the deployed software product is configured and maintained in an automated fashion throughout its lifecycle. • Security Integration: Embedding security practices into the development and deployment processes. • Observability: Implementing monitoring and logging to ensure the software's performance and security can be observed and analyzed. • Collaboration: Working closely with development, operations, and security teams to streamline workflows and improve efficiency. Qualifications • 8+ years of hands on experience. • Bachelors degree; degree in Computer Science, Engineering, Physics, Mathematics or a related field preferred. • Must have an active Secret security clearance. • Must meet DoD 8140certification and work experience requirements: • Security+ or IAT/IAM Level II or above equivalent such as CSSP. • CKA, AWS Solutions Architect or AWS DevOps - Associate. • Strong experience in demonstrating ability to work independently and hands-on across the entire DevSecOps pipeline tech stack. • Experience in providing mentorship and leadership within a DevSecOps team • Deep expertise in GitOps (Argo CD/Flux), IaC (Terraform), and container orchestration (Kubernetes/EKS/GKE/AKS) at scale. • Expert in CI/CD (GitLab/Pipelines), IaC (Terraform), Kubernetes, Istio. • Advanced troubleshooting without guidance across the stack (networking, DNS, TLS, authn/z, storage, runtime); strong root-cause analysis. • Observability first: metrics/tracing/logs (Prometheus/Thanos/Grafana, OpenTelemetry); defines SLOs, alerts, runbooks. • Security built-in: image scanning (Trivy/Anchore), policy-as-code, secrets management, supply-chain hardening. • Thorough experience in working and delivering in an Agile environment while maintaining velocity. Possesses demonstrated knowledge (mastery preferred) in the following tools and skills: • Terraform. • Kubernetes. • AWS EKS, AWS ECS, AWS Security Hub. • Docker. • Podman. • Jenkins. • Istio or other service meshes. • Helm, including maintenance and development of charts. • Proficiency in Python to develop scripts, debug, and solve problems. • GitOps tooling (ArgoCD or FluxCD). • GitLab, GitHub. • Atlassian Suite: JIRA, Confluence, Mattermost. • Fortify, SonarQube. • Container security, OS hardening, and repository management. • Cloud native tools, including CNCF projects. • CI/CD Pipelines developing automation. • Help onboarding customer applications on the PaaS and Runtime environment. Preferred skills and experience: • Previous experience with DoD's Clod One, Platform One, Big Bang, and/or Iron Bank. • Previous AWS Cloud computing experience. • Prior work for DOD and/or Federal agencies. Pay Range USD $165,000.00 - USD $180,000.00 /Yr. EEO PCI Federal Services (PCIFS) and its subsidiaries is an equal-opportunity employer. PCIFS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status. Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.

Job Description & Skill Requirement: Core Responsibilities • Design and build advanced AI-driven systems utilizing LLMs (e.g., Azure OpenAI GPT Models, Claude, Llama, Mistral, Gemini, and open-source models) for tasks such as text understanding, generation, summarization, and contextual reasoning within engineering workflows. • Architect and deploy agentic pipelines (multi-agent systems, autonomous LLM agents, chain-of-thought/reasoning systems) for process automation, decision support, and engineering knowledge orchestration. • Develop and implement Advanced Retrieval-Augmented Generation (RAG) solutions - combining LLMs with vector databases, search engines, and enterprise knowledge sources for high-fidelity document analysis and Q&A. • End-to-End automation of complex human-in-the-loop processes by chaining LLMs, expert systems, and external tools using orchestration frameworks (such as LangChain, LlamaIndex, Haystack, CrewAI, etc.). • Evaluate, select, and integrate modern and emerging AI tools, APIs, and infrastructure (LLMOps, vector stores, document loaders, prompt management, agents frameworks, etc). • Fine-tune, deploy, and monitor LLMs on private/in-house datasets to solve unique domain challenges and maintain compliance/privacy. • Stay current with the fast-evolving AI landscape (open weights, small/efficient models, guardrails, synthetic data, evaluation techniques, multimodal models, etc.), and bring new approaches into the organization. Preferred: • Experience optimizing for model cost, latency, reliability, and scaling in production. • Understanding of privacy, security, and compliance in LLM/AI applications (PII scrubbers, access controls, audit trails). • Experience orchestrating multi-agent/agentic workflows (CrewAI, AutoGen, OpenAgents, etc.). • Familiarity with CI/CD for AI pipelines, containerization (Docker), and cloud AI services (Azure ML, AWS Sagemaker, GCP Vertex).

BC forward is currently seeking a highly motivated Onboarding Specialist for an opportunity in Indianapolis, IN. Onboarding Specialist Duration: Full-Time Employee Travel: None Work Requirement: W2, sponsorship cannot be provided for this role. Pay Range: $40,000/year. Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Summary: The position's primary responsibility is to initiate, manage, & complete all new hire requirements for a variety of clients globally. This position requires excellent customer service, a strong sense of urgency, and problem-solving. This is a high-visibility role that works with multiple internal departments as well as provides regular status updates to Account Managers and Client Relationship Managers. The Onboarding Specialist will report to a Global Onboarding Lead to ensure timely completion of deadlines and delivery targets. The ideal candidate will be flexible, eager to learn and develop a compliance/client knowledge base and possess strong communication skills across multiple platforms (Office Teams, Outlook, vendor systems, Skype, phone, etc). This is an exciting, fast-paced environment with new challenges daily. Responsibilities include: Initiate and monitor background checks and drug screens. Initiate and monitor standard new hire paperwork (Form W-4, I-9, state-specific compliance forms etc.) Verify and maintain all pertinent data fields within internal systems to ensure minimal back-office errors. Learn and contribute to state and Federal compliance procedures and deadlines. Interact with account managers, department heads, and various team leaders to ensure timely delivery of candidates. Communicate background check / drug screen results in compliance with all state and Federal laws Coordinate start details with candidate and client Maintain accurate data entry of new hire information into appropriate systems (ADP, Benefocus, Vendor Management System) Provide multiple, daily status updates to Global Onboarding Manager Work through challenging problems, solo and in a team environment, to ensure candidates are delivered in a timely manner and fully compliant with all local, State, and Federal regulations. Assist with miscellaneous tasks, projects, and initiatives as needed. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. About BCforward: BC forward began as an IT business solution and staffing firm. Founded in 1998, BC forward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BC forward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers' specific needs. BC forward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. ***************** ************************** We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Western DuPage Landscaping, Inc in Naperville, IL has been designing, building & maintaining outstanding landscapes since 1976. WDL also does commercial snow & ice removal services. At WDL we are always looking for great people to join our team. Every day our team works hard. Occasionally through the tough elements: summer heat, pouring rain, stiff winds and, sometimes, blizzards. Why? Because we love what we do and love delivering for our clients! If you have a passion for the outdoors and are looking for a career with exciting growth opportunities, we would love to hear from you! Right now we are gearing up for the winter season: ❄ Snow Blower Operators/Shovelers ❄ Skid Steer Operators ❄ Plow Truck Drivers 📍 Work Location: Naperville Yard - 31W478 Diehl Rd 💲 Pay: Starting at $29/hr (depending on position & experience) 🕒 Hours/Shifts: Weather-dependent ✅ Employment Type: W2 employees only (not 1099, not cash) Requirements: Physical strength, endurance, and tenacity are essential. Ability to show up every day and adapt to different situations and personalities with professionalism. Commitment to WDL safety protocols at all times. Maintain integrity, accountability, and a great attitude-we value team players who lead by example. Must have reliable transportation to/from our Naperville office (commute expenses are not provided).

Job Details Bendix Campus - South Bend, IN Full Time None $13.50 Hourly None Day RetailDescription Job Objective: To receive, sort, and process donated items for online sales. Duties include inspecting donations, scanning items into inventory software, photographing products, creating listings, and shelving items for efficient retrieval. Ensures accuracy, organization, and quality control while following established procedures to optimize the online sales process . This position reports to the E-Commerce Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Maintain knowledge of e-book processing software and inspect, accept, reject, scan, record, and tag books for online sales. Properly shelve listed merchandise using an alphanumeric system. Process, pull, and ship orders through the designated shipping program. Sort and photograph jewelry while accurately identifying vintage pieces, costume jewelry, and precious metals. Perform testing of precious metals using proper evaluation methods. Maintain a clean and organized workspace, including inventory shelving, personal areas, and general housekeeping of assigned sections. Manage inventory and purge processes to ensure only sellable products are listed. Communicate effectively with the Supervisor/Production Assistant regarding e-commerce needs. Provide guidance and support to Mission Staff for client training in e-commerce as needed. Adhere to established Standard Operating Procedures (SOPs). Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Knowledge of E-Commerce platforms such as ShopGoodwill, Amazon, eBay, and GWF. Proficiency in Microsoft Excel and inventory management software. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to effectively and safely use standard office and light industrial equipment.

Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution. As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth. **Job responsibilities** + Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards. + Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively. + Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction. + Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness. + Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements. **Required qualifications, capabilities, and skills** + Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations. + Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions. + Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions. + Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust. + Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes. **Preferred qualifications, capabilities, and skills** + Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support. + Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness. + Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight. + Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations. + Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $26.49 - $38.94 / hour

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 5808 Grape Road, Mishawaka, IN 46545 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $20.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

Responsible for preparing business loan documentation, ensuring the bank has collateral perfection, and performing post-closing loan servicing to adhere to the credit approval and the bank's policies and procedures. ESSENTIAL REQUIREMENTS Reviews and determines the appropriate documentation and perfection requirements according to the credit approval within service standard agreements. Examines loan documentation or accuracy, completeness and properly executed signatures. Ensures appropriate due diligence requirements are completed and funds transaction within set authority. Works closely with relationship managers and documentation staff in processing loan and lease transactions. Boards loan to loan system and performs a 2 nd day verification of financial data. Follows up directly with internal and external customers for pending items. Performs monthly review of various reports to ensure accuracy including financial and regulatory data and perfection of bank's lien. Performs necessary follow up and updates to ensure compliance. Manages various reports clearing exceptions and performs collateral audits working with relationship managers and customers to gather required documentation or information to clear the exceptions. Reviews paid loans to release banks' security interest and executes all related documentation. Regular and predictable attendance is an essential requirement of the position. Responsible for the completion of all compliance training related to the position. Must understand all applicable laws and regulations that apply to the position and complies with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned. EXPERIENCE/SKILLS One (1) to three (3) years of related experience preferred. Prior commercial loan documentation and perfection of lien experience for titled, non-titled and real estate collateral preferred. Good PC skills--proficiency in Microsoft Word and Excel essential. Knowledge of commercial loan documentation is preferred but not required. Knowledge of UCC Article 9 perfection is preferred but not required. Knowledge of real property lien perfection is preferred but not required. Good communication and organizational skills. Ability to handle multiple tasks in a fast-paced environment. Detail oriented. EDUCATION Bachelors Degree preferred. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.

Town and Country Bank is seeking a Loan Services Representative to provide excellent support to our lending areas. ABOUT US: At Town and Country our mission is to empower the financial well-being of our communities, one person at a time. The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team. ESSENTIAL FUNCTIONS AND DUTIES: Provides general support to the lending areas of the Corporation. Proactively develops good working relationships both with internal and external customers/contacts. Reviews and/or balances daily and monthly reports Conducts file maintenance and/or transactions on loan accounts Review data input for accuracy Maintains reconciliation of loan accounts Performs loan account verifications Engages customers when responding to requests for payoff quotes and process loan payoffs when received Accurate and timely preparation of all types of collateral releases Process all escrow functions including analysis, distributions and tracking Builds relationships with customers by handling inquiries and completing necessary research as a priority. Meets set deadlines and ensures follow up and organization in all assigned duties. Maintains a focus on compliance issues and proactively stays abreast of changes to federal and state regulations. Develops strong understanding and strictly follows the company's established policies and procedures. Performs other job-related duties and special projects as assigned. QUALIFICATIONS: Previous Loan Servicing or Banking experience a plus Working knowledge of office practices and procedures Excellent ten key skills (35 wpm) Working knowledge of computers and Office 365 Ability to accurately handle high volumes of work under strict deadlines with high attention to detail Ability to multi-task in a stressful, fast-paced environment at certain times of the year. Ability to effectively communicate with both internal and external customers in a positive manner and resolve inquiries Effective communication, time management and organization skills Willing to work overtime if need be EDUCATION: · High School Diploma or equivalent required

Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: * Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. * Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. * Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: * 1-3 years job related experience in the following areas: banking operations or a similar role * Accounting background * Proficient knowledge of computer programs such as Microsoft Office. * Lending regulations and mortgage loan documentation

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 705 North Carbon Street, Ste A, Marion, IL 62959 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

SUMMARY: Assist with all aspects of consumer loan processing in addition to general office management. ESSENTIAL FUNCTIONS: Inputs, processes and analyzes phone, internet and Lending Solutions Inc. (LSI) auto, personal and Visa applications Processes and distributes instant approved loans Handles loan denials and mails Notice of Adverse Action for Visa Processes event tickets Processes relationship manager requests Performs Visa functions to include maintenance, opening of accounts, respond to incoming Visa tickets, answering member inquires and returned statements Audits all Visa/Consumer loan applications for accuracy and reports findings to Consumer Loan Manager Assists with title processing, questions and calls Prepares documents for review and imaging Answers and processes member inquiries regarding transactions, maintenance and status of their loan Assists members with State National inquiries Processes GAP claims Processes disability/life claims Actively cross-sells and promotes credit union products and services Other duties as may be assigned QUALIFICATIONS: Education Required: High School Diploma or equivalent (GED) Experience Required: One (1) year of customer service or retail sales experience Experience Preferred: Two (2) years of customer service experience in the processing of consumer loans and visa Knowledge, Skills and Abilities (KSAs): Ability to perform job functions independently Ability to work as part of a team Ability to verbally communicate effectively with internal and/or external members Ability to use computers and job-specific technology/software efficiently Maintains confidentiality Performs responsibilities with composure, quality and accuracy under stress of deadlines/requirements The base pay for this position is $17.96 to $29.93 per hour. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.

Join a growing community bank in Southeast Michigan. Bank Michigan is currently seeking qualified applicants for the position of Commercial Loan Documentation Specialist. Support the production of complex commercial loan documentation originated by lending staff. Assembles, reviews, and verifies the accuracy and completion of all loan documentation necessary for loan closings. Assists and serves as a secondary backup for boarding and funding all loans on the Bank's core system. Works collaboratively with various third party sources, assembles digital files, and verifies all proper documentation and data of commercial loans. Supports and back-up for various Loan Operations tasks, as needed. Job Responsibilities: Primary: Conducts pre- and post- closing quality control review to ensure loan documentation (internally or attorney prepared), is complete and conforms to all terms and conditions of the loan approval, meets regulatory requirements, ensures collateral perfection and satisfies all closing requirements prior to This may include new money, renewals, extensions, and modifications. Coordinates and communicates with all bank and external partners to support the closing process, including Loan Officers, Underwriters, Title Companies, Legal Counsel and clients, with support from Senior Closing Coordinator and/or Loan Operation Manager. Responsible for the determination of requirements, review, and completion of due diligence associated with loan documentation and closing process in alignment with bank procedures and policies for Commercial and Consumer loans. Work stale-dated loans in system for decline/withdraw completeness. Back-up Loan Operations team in day-to-day tasks, as needed. Supports the review and reporting of a variety of data for several purposes (including insurance, tax delinquencies, lien positions, exceptions, etc.). Comprehends the legal and procedural requirements of each loan type and the corresponding processing/underwriting requirements thereof. Verifies all loan file data includes the proper details, with support from Senior Closing Coordinator and/or Loan Operation Manager.(i.e. legal descriptions, signatures, dates, covenants, monetary figures, etc.) Supports quality control review of files/documents, general file review and exception item clean-up; and performs document imaging as needed. Secondary support in funding loans, mailings of financial tracking request letters, annual statements, Support the maintenance of processes and checklists relative to tasks, as updated. Manages workload by actively monitoring priority and deadlines as well as tracking work in Responds to customer inquiries in person, written correspondence and via phone, answering Acts as an advocate for the Bank in all interactions both internally and externally, including overall product knowledge of deposit and loans for aligning customers/prospects with the products that best meet their needs. Attend regular trainings, seminars, and procedural meetings as required. Maintains proficiency in all computer programs and systems used to operate the loans (including Microsoft Office, Outlook, Bankway, LaserPro, DocuSign, etc.). Works harmoniously and collaboratively with team members, borrowers, and third party service providers to accomplish bank objectives. Other: Provide exemplary customer service. Serve as a Notary Public as needed. Assist with other duties as assigned. Job Requirements: Education: Associate's Degree in business, economics, finance or equivalent combination of education/experience. Required Knowledge, Skills, Abilities, Training and Experience: Minimum of 4 years of similar prior banking experience required; prior loan operations/servicing experience required; knowledgeable with loan file structure and familiarity with loan origination software such as LaserPro, Bankway, etc. Extraordinary attention to detail and problem solving abilities. Successful completion of in-house training program. Ability to work autonomously and with little guidance. Displays the confidence and competence to gain/maintain the Bank's credibility. Takes initiative to learn, develop oneself and see things through from start to finish. Excellent interpersonal communication, problem solving and computer skills; ability to operate standard office equipment such as computers and printers. Essential Physical Requirements: Ability to stand and/or stand for long periods, stoop, bend, twist, and lift up to 20 pounds. Ability to converse verbally and in writing with others. Ability to utilize general office equipment, Internet and various business software programs (i.e. MS office). Ability to travel within the community to attend various events and meetings. See attached job description for full position details. EEO Statement: Bank Michigan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. Must successfully complete a comprehensive background check.

Foreclosure Specialists is considered a technical professional within the organization. As such, each Loss Mitigation Specialist will be responsible for managing and handling difficult default servicing-related tasks. The organization will depend on this person's mortgage servicing experience. The Foreclosure Specialist is generally responsible for self-sufficiency. As a Foreclosure Specialist, you will be responsible for monitoring 90+ delinquent loan status in accordance with regulatory guidelines, review and determine if loans meet required default criteria for foreclosure referral to ensure compliance and avoid financial penalties and fees. With your manager, you will compile statistical data, ensure adequate work coverage, provide feedback on staff and operations, and assume other team duties such as coordinating work assignments, preparing reports, etc. You will prioritize and handle any default correspondence to include correctly identifying complaints and inquiries to ensure research is completed and perform other duties that may not be stated below but will be assigned by the default management team. Requirements Major Duties and Responsibilities: Complete assigned queues within the assigned timeframe. Draft pre-foreclosure notice of intent/demand letters/breach notices as needed and then prepare subsequent foreclosure packages for executive board review prior to referral to foreclosure attorney. Timely response to any client/investor, borrower, or internal inquiries both verbal and written in compliance with RESPA/Federal/State guidelines and in line with expectations set by Senior Leadership. Contact with client as it applies to delinquent borrowers and default milestones - Bankruptcy, Foreclosure, Loss Mitigation, or general default servicing and portfolio questions. Review and monitor pre-foreclosure and foreclosure populations, loss mitigation production reports, and any other default-related report weekly or as assigned. Respond accordingly to foreclosure attorney firms and handle any request for document execution, bidding instructions, account status updates, payoff and reinstatement quotes, or general account inquiries. Negotiate workout plans and draft trial/repayment/forbearance plans, and loss mitigation agreements as needed. Expertise in handling escalated delinquent accounts. Supervisory Requirements: None Additional Expectations: Provide a professional example, accuracy, and consistency in work performance. Respect teammates. Participates and is an active team member by assisting others. Communicates in a courteous manner. Have a solution rather than a complaint to resolve issues promptly. Keep management informed of pertinent information. Communicate openly and often. Maintains the quality and integrity of the services provided by the department. Supports the overall goals of the Company and that services are delivered professionally and efficiently. Create an atmosphere within the organization that attains and maintains a high level of morale and embraces our Vision-Mission-Values and our Goals and Objectives “VMVGO”. Embrace change without resistance and adapt quickly, however do provide feedback when necessary. Independent Judgment: Possess a high degree of independent judgment that will be heavily relied upon by Loss Mitigation Collection Manager and Director of Default Management. Will make frequent decisions on corporate and employee matters, customer service issues, problems and complaint resolution. Minimum Qualifications: High level of technical expertise to perform any default-specific task as it relates to the respective silo (pre-foreclosure, foreclosure, loss mitigation, property preservation, COVID/HAF assistance, etc.). A minimum of three years collections and/or loss mitigation experience required. Proven Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and/or Pre-Foreclosure knowledge/experience. Thorough understanding of the Fair Debt Collection Practices Act. Thorough understanding of the Consumer Financial Protection Bureau rules. Ability to calculate figures and amounts such as interest rates, principal balance and late charges. Knowledge of MS Word, Outlook and Excel required. Ability to solve practical problems and deal with a variety of unique situations. Ability to apply common sense understanding to carry out instruction furnished in written, oral, diagram or schedule form. Basic operation of all general office equipment. Must be able to multi-task in a fast-paced environment. Excellent organizational and follow-up skills with the ability to prioritize. Bilingual (English and Spanish) a plus. Strong comfort level with technology, including ability to adapt to new systems quickly and easily. Thorough knowledge of and comfort with the Microsoft office suite applications. Physical Requirements Talking - Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Hearing - Able to hear average or normal conversations and receive ordinary information. Repetitive Motion - Movements frequently and regularly required using the wrists, hands, and/or fingers. Vision - Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery. Physical Strength - Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. This description has been designed to indicate the general nature and level of work performed by an employee in this position. The actual duties, responsibilities and qualifications may vary in the future based on new or revised work assigned to this position. AmeriNat offers a competitive benefits package including 401k; performance incentives; paid medical, life and long-term disability; dental; PTO and holiday pay as well as opportunities for advancement. Dress code is business casual (jeans allowed) and occasional business attire required. AmeriNat will consider qualified applicants in a manner consistent with local “Fair Chance” ordinances. AmeriNat is an Equal Opportunity Employer. Salary Description $25.00 - $28.00 / hour

The Foreclosure Oversight Specialist is responsible for monitoring and managing the foreclosure process on defaulted mortgage loans to ensure all activities are conducted in compliance with investor, insurer, state, and federal requirements. This role serves as the liaison between internal teams, foreclosure attorneys, third-party vendors, and investors to ensure timely and accurate processing of foreclosure milestones. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING * Oversee and track all stages of the foreclosure process, ensuring timely completion of milestones in accordance with regulatory and investor guidelines.• Collaborate with foreclosure attorneys and vendors to gather documentation, resolve issues, and expedite case progression.• Review and approve foreclosure-related documents and correspondence, ensuring legal and procedural accuracy.• Maintain accurate records and notes in servicing systems; document key actions and decisions.• Ensure compliance with federal, state, and investor guidelines, including CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA regulations.• Identify and escalate potential risks, delays, or procedural issues in the foreclosure pipeline.• Conduct audits and quality control reviews of active foreclosure files.• Generate and analyze reports to monitor timelines, volumes, and performance metrics.• Communicate effectively with borrowers, when applicable, regarding foreclosure status or resolution opportunities.• Support internal and external audits by providing requested documentation and responding to inquiries.• Participate in process improvement initiatives and cross-functional projects related to default servicing. WHAT WE NEED FROM YOU Must-Have Qualifications: * High school diploma or equivalent (Bachelor's degree preferred). * 2+ years of experience in mortgage servicing, with direct exposure to foreclosure processes. * Strong knowledge of foreclosure laws, timelines, and investor/insurer guidelines. * Excellent organizational skills and attention to detail. * Effective written and verbal communication skills. * Ability to prioritize and manage a high-volume pipeline. * Proficient in Microsoft Office Suite and mortgage servicing platforms (e.g., MSP, Black Knight, or similar). Nice To Have Qualifications: * Experience working with national foreclosure counsel or law firms.• Familiarity with regulatory requirements such as CFPB servicing rules and loss mitigation guidelines.• Understanding of other areas of default servicing (bankruptcy, loss mitigation, REO) is a plus. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Department: Loan Reports to: Mortgage Loan Administration Manager Supervises: None Grade: 4 Summary: This position provides support to the lending function of the bank, and prompt, courteous customer service. This position requires handling more complex transactions and assignments in the loan processing area. Essential Job Functions: Accurately preparing loan documents. Ensure that adequate documentation is in order prior to loan closing. Review documents/reports and verify information was entered correctly and in compliance with regulatory agencies and internal policy. Preparing mortgage satisfactions for paid off loans and tearing down paid off loan files. Presenting and logging legal documents presented to the County Recorder, Auditor and Treasurer. Effective and tactful communication with customers, brokers, builders, appraisers and inspectors, creating and maintaining good public relations in day-to-day contact and the handling of complicated issues. Processes loan payments and advances as needed. Calculates and processes loan payoffs. Balances various accounts. Input rate changes for adjustable rate loans. Filing of legal documents, scanning loan work daily. Maintenance of the bank's scanning system which ensures all loan files are documented appropriately. Perform customer requested loan changes all mortgage loan maintenance. Prepares Closing packet/documentation on all new mortgages. Flood insurance tickled and scanned for proper flood zones, coverage and cancellation dates. Managing exceptions for mortgage recordings and final title policies Managing Flood, Appraisal, & Veritax websites for critical loan information Providing back up for other loan support positions and related duties as assigned. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. This position requires regular use of a computer. The employee must be able to travel between branch locations on a regular basis. The noise level in the work environment is usually light to moderate. Requirements High School Education or equivalent preferred. 2+ Years loan processing and operations experience. Ability to provide Customer Service via phone and face to face. Ability to perform computer entry/navigation, as well as use Excel, Word and Outlook programs. Good knowledge of lending products and procedures. Ability to accurately prepare loan documents or ability to learn. Ability to handle multiple tasks and frequent interruptions. Salary Description Min. $15.43, Mid. $20.57, Max. $25.72