Loan servicing specialist jobs in Springfield, IL - 976 jobs
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Seasonal Outbound Process Assistant - Back Half Nights
Amazon.com, Inc. 4.7
Loan servicing specialist job in Markham, IL
Seasonal Outbound Process Assistant - Front Half Nights Shift. Process Assistants are part of the Last Mile operations in Amazon Logistics and play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management Seasonal, Assistant, Night, Process, Area Manager, Operations, Retail
$32k-36k yearly est. 4d ago
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Academic Transcript Processor
Addison Group 4.6
Loan servicing specialist job in Chicago, IL
Job Title: Academic Transcript Clerk
Industry: Education / Academic Administration
Compensation: $20 - $22/hour
Work Schedule: Part-time, 100% on-site (approx. 20-25 hours per week; 2-3 days on-site)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, an established institution in the higher education space. They are seeking additional support during a busy period and offer a collaborative, student-focused environment.
Job Description:
Our client is looking for a detail-oriented Academic Transcript Clerk to assist with reviewing, fulfilling, and maintaining student transcript requests. This role supports the registrar function and ensures accuracy, compliance, and smooth workflow within the transcript processing system.
Key Responsibilities:
Review incoming transcript requests and identify files requiring manual processing.
Access student records within the student information system and attach appropriate documents to each request.
Keep the transcript workflow organized and up-to-date following established procedures.
Assist with correcting or updating student records in the system as needed.
Support general registrar operations and complete additional tasks assigned by the team.
Qualifications:
Hands-on experience with Parchment transcript order fulfillment required.
Working knowledge of FERPA guidelines.
Strong attention to detail and accuracy when handling student data.
Ability to work independently and manage tasks within defined timelines.
Prior experience within a higher education or registrar environment preferred.
Additional Details:
Immediate start; 2-3 month contract.
Standard business-hour schedule; approx. 20-25 hours per week on-site.
Business casual environment.
Perks:
Consistent part-time schedule.
Opportunity to gain valuable higher education/registrar experience.
On-site role in a collaborative academic setting.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$20-22 hourly 2d ago
Treasury Specialist
Belvedere Trading 4.2
Loan servicing specialist job in Chicago, IL
Belvedere Trading is a leading proprietary trading firm. We are a team driven by intellectual curiosity, seeking answers that will change not only how we trade in this technological age, but also the future landscape of the trading industry. Our traders provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. Traders partner with our technologists to continually engineer and optimize our trading systems to stay on top of the industry.
Belvedere Trading is seeking an experienced Treasury Specialist to join the Treasury team. This role will be instrumental in ensuring efficient cash management, aligning short- and long-term liquidity, adhering to regulatory limits, and educating stakeholders to improve firm-level decisions. The treasury specialist will work directly trading, risk, and finance team-members to optimize cash and liquidity management decisions.
Team Belvedere is an environment where you will solve challenging problems with data-informed decisions. We seek someone passionate about treasury and who enjoys working in a fast-paced environment.
What You'll Do
Perform daily cash management forecasting, optimization, and account transfers
Recommend and implement strategies to improve cash management efficiency
Communicate treasury strategies, exposures, and recommendations to managers, traders, and risk teams to ensure firm-wide alignment
Develop and support treasury policies, procedures, and controls
Champion best practices in treasury management
Identify, track, and analyze treasury KPIs to improve performance
Educate stakeholders across the firm
Contribute to automating processes
What You'll Need
3+ years in treasury management
Strong analytical and quantitative problem-solving skills
Experience with journal entries, reconciliations, and accruals from treasury transactions
Experience with data analytics tools such as PowerBI and Looker a plus
Proficiency with Python and SQL a plus
Ability to be in Belvedere's Chicago headquarters, during regular business hours, 5 days per week
$100,000 - $150,000 a year
Additionally, certain positions at Belvedere Trading are eligible for discretionary bonuses. Our employees have access to a variety of benefits, which can be found on our website here.
How We Operate - Core Values
Team Belvedere: Work seamlessly with others to achieve shared goals. Foster a positive and supportive environment that brings out the best in your teammates.
Me in Team: Focus on competing and succeeding at the highest level, constantly striving for excellence.
Own It: Actively address challenges and make decisions that drive positive results, taking ownership of both successes and failures.
Build Rockets: Bring forward bold, creative ideas and solutions. Be open to experimentation and willing to take calculated risks.
Passionate Discourse: Encourage and bring innovative, out-of-the-box ideas to discussions, actively contributing to team growth and progress.
Women and underrepresented groups frequently apply for jobs only if they meet 100% of the qualifications.
We encourage you to break that mold and apply. No candidate is perfect; all have a lot to offer. We welcome your application.
Our Stance
Belvedere is an Equal Opportunity Employer committed to a non-discriminatory workplace. We promote diversity and equal opportunity for all employees and applicants, fostering an inclusive environment where all team members are treated with respect, dignity, and courtesy. We value a dynamic culture where diverse backgrounds, experiences, and perspectives thrive.
Work Schedule: Regular and reliable attendance during business hours with the ability to be on-site prior to the start of business on occasion
Physical: Ability to remain at a desk and concentrate for long periods of time
Amount of Travel Required: None
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$49k-72k yearly est. 7d ago
ER Enhancement Specialist (Chariton, Randolph, or Carroll County)
Brightli
Loan servicing specialist job in Moberly, MO
Engage target consumers into ongoing treatment, coordinating care for the whole person by addressing behavioral health, physical health and basic needs, reducing the need for future emergency visits, hospitalizations and reducing hospital stays unnec Behavioral Health, Specialist, Mental Health, County, Healthcare
$30k-57k yearly est. 1d ago
F&B Specialist
Avolta
Loan servicing specialist job in Chicago, IL
Purpose: The Food & Beverage (F&B) Specialist at Chicago O'Hare International Airport, supports the daily execution of grab-and-go food operations by maintaining product availability, freshness, and presentation. This role ensures displays are fully stocked, compliant, and visually appealing to enhance the traveler experience.
Essential Functions:
Stocks and rotates grab-and-go products according to freshness and presentation standards
Monitors inventory levels and communicates replenishment needs to management
Receives and verifies deliveries, ensuring accuracy and proper storage
Tracks expiration dates and removes outdated or non-compliant items
Maintains clean, organized, and visually appealing displays
Provides exceptional customer service by assisting customers with questions, recommendations, and product information
Completes daily temperature checks, waste logs, and inventory reports
Supports product launches, seasonal changes, and promotional displays
Collaborates with Culinary and Operations teams, as well as vendors, to guarantee timely restocking
Follows food safety, sanitation, and airport security guidelines
Reporting Relationship & Role Information:
The F&B Specialist typically reports to the F&B Manager
This position as described falls under the Fair Labor Standards Act as a Non-Exempt position
This role requires flexibility to work early mornings, evenings, weekends, and holidays due to business needs and flight schedules
Minimum Qualifications, Knowledge, Skills, and Work Environment:
* Education and Experience: The combination of education and professional experience must exceed 4 years:
o In a technical role: Requires 4 years of operations experience engaged in delivering merchandising and customer service programs
o A bachelor's degree can count for 2 of the 4-year requirement
o Requires food safety certification (ServSafe or equivalent)
* Specialized Training:
o Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices
o Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures
* Specialized Skillset/Competencies/Traits:
o Knowledge of inventory control and stock rotation; proficient in inventory and stock management systems
o Basic financial and P&L awareness (labor, waste, shrink)
o Able to review sales, waste, and inventory data to identify improvement opportunities
o Direct and proactive communicator who provides exceptional customer service
o Business acumen with operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals
o Demonstrated history of understanding the needs of F&B and retail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances
o Demonstrated history of creating and maintaining positive work environments
What We Will Offer You:
Competitive Salary of: $21.55 - $25.01 an hour
Daily Pay- Get your money as you earn it
20% Hudson, HMSHost & Dufry Employee Discount
Paid Time Off
Personal and Parental Leave Programs
Medical, Dental & Vision Insurance
Company Paid Life Insurance
Employee Recognition Programs
Advancement and Growth Opportunities
On-going Training & Development
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics")
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$21.6-25 hourly 2d ago
Pipe Spooling Specialist
F.E. Moran Group of Companies 4.0
Loan servicing specialist job in Northbrook, IL
Is this you?
You enjoy getting to the “nuts and bolts” of how complex mechanical designs are brought to life
You find yourself tinkering with the innate desire to solve problems and improve things
You are interested in developing new skills in BIM design and modeling
If yes, then bring your talent and skills to F.E. Moran! We have an exciting opportunity for a Pipe Spooling Specialist to join our team in Northbrook, Illinois. The Pipe Spooling Specialist is responsible for laying out complex mechanical rooms, creating spool assemblies, and generating detailed spool sheets and shop drawings. You will be heavily involved in the prefabrication process, from initial layout through issuing fabrication drawings and handling field and shop inquiries.
Working on a variety of large, complex projects; this is an exciting opportunity for you to develop and expand upon your skills, while contributing in a team-focused environment! As our company continues to expand, we want you to grow and develop with us!
You Are:
EXPERIENCED: Industry knowledge with previous experience in construction trades preferred
EDUCATED: Bachelor's degree in engineering, construction management, building information modeling (BIM) or similar relevant field experience
KNOWLEDGEABLE: Basic understanding of BIM and mechanical systems; experience in 3D modeling with Autodesk software, including Revit, AutoCAD Fabrication, and Navisworks
SKILLED: Mathematical aptitude with ability to read and understand architectural and engineering plans, construction contract documentation, structural and mechanical drawings, and process and instrumentation diagrams
METICULOUS: Strong analytical and critical thinking abilities with high attention to detail, thoroughness, and accuracy
PASSIONATE: Continuous learner, invested in finding the best solution; you see projects through to fruition; your work truly matters to you
What You'll Do:
ORGANIZE: Coordinate 3D models of assigned systems, analyzing for detection of conflicts with other building systems and structures
LAYOUT: Detail 3D fabrication models of mechanical rooms; working closely with project management, shop, and field to understand design intent and site limitations
PREPARE: Illustrate shop and spool drawings and point layouts for field installation and prefabrication
COLLABORATE: Partner with project team members to provide support to engineers, project managers, and field and shop employees during the design, installation, and prefabrication activities of assigned systems
COMMUNICATE: Interact with team members to understand project requirements, goals, design specifications, and operational environments
What We Offer:
TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match
WORK ENVIRONMENT: Professional, engaging, collaborative, learning, and rewarding
TEAM: You will play an integral role in a knowledgeable, high-achieving, and experienced team
DEVELOPMENT: Enhance your skillsets and work with industry-leading computer design programs, modeling tools and technology
Who We Are:
The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location…
We save lives, protect property, and create healthy environments.
Interested? Apply Now!
Candidates must be at least 21 years of age to be eligible for positions that require participation in the company's fleet program. This is a requirement for roles involving the operation of company vehicles.
At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at *******************.
$41k-49k yearly est. 1d ago
Loan Servicing Specialist
INB National Association 3.7
Loan servicing specialist job in Springfield, IL
located in (Springfield, IL)
About Us: At INB, your career is more than a job; it's a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.
Job Summary:
The LoanServicingSpecialist is responsible for providing exceptional customer service and performing critical loanservicing functions, primarily consisting of loan payment posting, insurance monitoring, and escrow payments. Other duties include loan processing, payoff processing, account reconciliation, and regulatory reporting.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as other duties that are assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities:
Customer Service & Communication:
Respond to customer inquiries via phone and email regarding loan accounts, payments, and servicing-related questions.
Cover the loanservicing phone queue; meet or exceed response and resolution SLAs.
Provide professional, clear, and accurate information to borrowers, internal stakeholders, and third parties.
Investigate and resolve customer concerns or discrepancies related to loan accounts.
Payment & Transaction Processing
Post and reconcile loan payments, adjustments, and reversals.
Research and resolve payment exceptions, unapplied funds, and suspense items.
Balance daily work against core banking system reports; escalate discrepancies as needed.
Create and process ACH transfers.
Payoffs & Lien Releases
Generate, verify, and deliver payoff quotes within service standards.
Process loan payoffs, confirm satisfaction in the core system, and complete audit trails.
Prepare, file, and track lien releases and satisfactions with appropriate state/local agencies; ensure titles are properly released and collateral documents are returned.
Qualifications: Perform other duties as assigned.
Education & Experience
Required:
Experience in a banking or financial services environment.
Strong attention to detail and accuracy in data entry and financial transactions.
Ability to handle multiple tasks, prioritize workload, and meet deadlines.
Excellent communication skills, both verbal and written.
Proficiency in Microsoft Office (Excel, Word, Outlook).
High school degree or equivalent required
Preferred:
Prior experience in loanservicing.
Prior experience handling escrow accounts; primarily insurance payments and escrow analysis.
Knowledge, Skills, and Abilities
Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Self-Starter: Inspired to perform without outside help. Perform other duties as assigned.
Mathematical Skills
Requires the ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage, and to draw and interpret bar graphs.
Reasoning Ability
Requires ability to use good judgment in making routine and complex decisions; Must have excellent customer service skills with the ability to sell products and Services; Ability to accurately handle large sums of cash; Must be goal-oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever-changing environment.
Computer Skills
To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank-related programs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to regularly lift and/or move up to 10 pounds. Long periods of sitting in front of computer monitor Use of hands to maintain desktop/laptop computer systems.
Work Environment & Schedule:
Full-time, Monday - Friday, 8:00 AM - 5:00 PM
Office-based role with the potential for limited remote work depending on business needs.
Why Join INB's Family Office Team
Work closely with high-net-worth individuals and families in a relationship-driven environment
Be part of a growing, collaborative Family Office team delivering customized, multi-generational financial solutions
Ready to embark on a fulfilling journey in the world of banking? Join us at INB and be part of an organization that values your passion, drive, and dedication. Apply now and let's shape the future of banking together!
Salary:
$40,000-$45,000 annually. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.
Group Insurance Benefits and Plans
INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage is also extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:
Know Your Rights: Workplace discrimination is illegal
Salary Description $40,000-$45,000 annually
$40k-45k yearly 19d ago
Personal Loan Consultant
Onemain Financial 3.9
Loan servicing specialist job in Melrose Park, IL
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Bilingual - Spanish
Preferred:
Sales, Collections or Customer Service experience
Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$18-22 hourly Auto-Apply 20h ago
Home Loan Specialist II
Solomonedwards 4.5
Loan servicing specialist job in Springfield, IL
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home LoanSpecialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Embedded ROI Processor ll
Datavant
Loan servicing specialist job in Springfield, IL
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is a remote role
+ Full-Time:Monday - Thursday, 6am to 5pm, potential overtime dependent on inventory needs
+ Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
+ Documenting information in multiple platforms using two computer monitors.
+ Proficient in Microsoft office (including Word and Excel)
**You will:**
+ Enter accurate data when assigned by team lead
+ Remote processing of electronic medical records through various EMR systems as directed
+ Ability to work with minimum supervision responding to changing priorities and role needs
+ Report any technical difficulties that you may experience as soon as they occur.
+ Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
+ Actively participate in all training that is assigned to you by your supervisor
+ Maintain high standards of Confidentiality to safeguard and protect Patient's Right and comply with all company and facilities policies and HIPPAA regulations
+ Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
+ Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties.
+ Support a service environment that focuses on quality processes
+ Ensure that deadlines are met and respond to emails and other requests for information timely
+ Adhere to company policies
+ Perform other duties as assigned
+ Work effectively with co-workers in a constructive and positive manner
+ Listen to and objectively consider ideas and suggestions for improvement
+ Assist with new hire training and development
+ Assist with special projects as defined by leadership (i.e., CNA research, Time Studies, Quality Review, Deep Dive assistance)
**What you will bring to the table:**
+ [High School Diploma or equivalent required
+ Experience in a healthcare environment or release of information setting is preferred
+ 2-year EMR related experience strongly preferred
+ Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
+ Demonstrate ability to address problems constructively to find acceptable solutions
+ Demonstrate accuracy and attention to detail
+ Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
+ Excellent organizational skills
+ Excellent detail-orientation and accuracy with high volume environment
+ Effective verbal and written communication skills in the English language
+ Adaptable to changing business environment
+ Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment.
+ Consistently meets and/or exceeds department's Productivity, Attendance and Behavioral Standards
+ Ability to work OT as necessary, including weekend shifts (required)
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$16.90-$18.90 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$16.9-18.9 hourly 7d ago
Consumer Loan Specialist
Heights Finance Corporation 3.9
Loan servicing specialist job in Hillsboro, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1131 Vandalia Road, Hillsboro, IL 62049
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$16.8-23.3 hourly Auto-Apply 22d ago
Mortgage Loan Processor
Heartland Credit Union Il 3.8
Loan servicing specialist job in Springfield, IL
Heartland Credit Union, located in Springfield, IL, is seeking a qualified candidate to fill the position of on-site Mortgage Loan Processor.
This individual is responsible for gathering, inputting, review and processing of all first mortgages and occasionally second mortgage loan documents. Work includes communicating with borrowers, as well as multiple members of the internal mortgage team to ensure timelines and touchpoints are executed effectively. Post approval, the processor continues to review files evaluating for open conditions and prepares loan for closing including any disbursals; ensuring a smooth process with Mortgage Loan Officers, buyers, sellers and Realtors.
Qualified candidates must have one to three years similar or related experience in mortgage lending, a keen attention to detail, and a commitment to exceptional service. Experience and familiarity with Encompass software platform preferred.
$41k-49k yearly est. 20d ago
Loan Origination Specialist III
Jpmorgan Chase 4.8
Loan servicing specialist job in Chicago, IL
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
**Job responsibilities**
+ Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
+ Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
+ Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
+ Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
+ Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
**Required qualifications, capabilities, and skills**
+ Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
+ Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
+ Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
+ Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
+ Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
**Preferred qualifications, capabilities, and skills**
+ Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
+ Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
+ Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
+ Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
+ Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $23.75 - $32.21 / hour
$23.8-32.2 hourly 34d ago
Senior Loan Service Representative
Central Bancompany
Loan servicing specialist job in Lees Summit, MO
What You'll Do: You are a valued member of the broader Lending team, relied upon to assist the lending process and to contribute value to the bank's lending decisions. You will build rapport with internal and external stakeholders and become a key player in an essential process of our bank. You will perform a wide variety of support functions for the Loan Operations team. You will coordinate with internal and external customers to meet diligent deadline requirements while providing legendary service levels. Your strong combination of interpersonal, analytical, and decision-making skills make you a valued resource and partner to internal and external clients.
Key Accountabilities:
* Loan Operations Service, Accuracy and Efficiency
* Provide general support to the Loan Operations team
* Promptly and effectively handle customer inquiries
* Work with external stakeholders to obtain timely loan documents
* Meet deadlines to ensure excellent customer service
* Ongoing Loan Maintenance and AccuAccount System
* Book loans in accordance with established policies and procedures
* Make corresponding entries to the bank's general ledger accounts
* Ensure loan files contain the proper documents and relevant data
* Enter "tickler" information on loans
* Filing and other general recordkeeping, ensuring system documentation is accurate and verification of various records and information
* Follow Loan Policy and Procedures
* Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act, and all applicable State and Federal laws and regulations
Central Bank Offers This:
* Competitive Salary; determined by experience and skills
* Comprehensive Benefits package that includes; 401(k) company match, Paid-Time Off (PTO), Volunteer Days Off (VTO)
* Paid Federal Holidays
About Central Bank
At Central Bank of the Midwest, our roots run deep in the communities that define our footprint and the ones that shape our culture. Some are defined by geography, while others bring us together through shared experience, values, lifestyle or goals.
Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture, experience, thought and values to create better conversations - and thus - better decisions around the most important issues we face as an organization and community of professionals.
Central Bank of the Midwest is committed to building an inclusive culture that opens a world of opportunity for our team, customers, and every community within our reach. We embrace people and opportunities, engage with our time, talent and resources, and elevate relationships through added value. With a shared commitment to our core values, we RISE together! We RISE by lifting others. These words provide a benchmark for our motives, and compass to guide our words and actions. We pledge to create and sustain a culture of belonging, where we can learn, understand and support the differences that make us better - together.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit, stand, walk, talk, see, and hear. Regularly required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. Occasionally required to stoop, kneel, or crouch. Regular travel across Retail footprint required. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is normally performed in a typical interior/office work environment. The individual experiences little discomfort from noise, dust, or other factors. Prolonged standing may be required. May be exposed to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure. Must have a valid driver's license and be able to travel as needed throughout the Central Bank of the Midwest footprint. Any required travel is typically completed within normal business hours.
You've Got This:
* College degree preferred - will consider relevant experience
* Ten (10) years of Commercial Loan Operations / Booking experience required
* Five (5) years of Commercial Loan Processing experience required
* Desire to lead a team of loan processing professionals to be a manager/leader
* Commitment to the organization's core values
* Strong time management and organizational skills
You Are:
* Authentic
* Engaged
* Self-motivated and entrepreneurial
* Energetic and highly driven
* Passionate about serving others
* Innovative and forward-thinking
* Driven to bring value to the end customer by serving our associates and leadership team
Competencies:
* Relationship Building - Ability to develop and build strong relationships with clients and internal stakeholders. Ability to influence others through informal leadership.
* Administrative Support - Ability to anticipate needs and take appropriate action to prevent or resolve administrative issues quickly.
* Ability to coordinate activities involving large groups of people inside and outside the organization.
* Communication - Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally).
* Problem Solving - Ability to identify a problems root cause and drive to resolution. Ability to escalate where appropriate and ensure follow through.
* Business Acumen-Basic understanding of the Banking industry and business environment both internally and externally.
* Other Key Competencies include: Computer skills - Word - Excel - PowerPoint - Outlook
$23k-56k yearly est. 41d ago
Consumer Loan Specialist
Curo Group Holdings Corp 4.7
Loan servicing specialist job in Hillsboro, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1131 Vandalia Road, Hillsboro, IL 62049
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$16.8-23.3 hourly Auto-Apply 20d ago
Consumer Loan Specialist
Attain Finance
Loan servicing specialist job in Hillsboro, IL
If you're seeking more than just a job, join Heights Finance and kickstart your career!
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer LoanSpecialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 1131 Vandalia Road, Hillsboro, IL 62049
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.75 - $23.25
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
$16.8-23.3 hourly Auto-Apply 18d ago
Part Time Loan Specialist
Regional Finance 4.1
Loan servicing specialist job in Saint Joseph, MO
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a LoanSpecialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our LoanSpecialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
* Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$41k yearly 49d ago
Loan Servicing Representative - Real Estate & Commercial Documentation
Southwest Missouri Bank 3.9
Loan servicing specialist job in Carthage, MO
Provide prompt, courteous and accurate customer service while assisting internal and external customers with consumer loan processing.
ESSENTIAL FUNCTIONS:
Provide quality customer service to both internal and external customers over the phone and in person.
Process all real estate and commercial loans, renewals, and payment extensions for compliance documentation and image review.
Handles real estate and commercial technical exceptions and document replacement.
Process terminations and continuations of UCC's.
Handles typical administrative functions such as answering phones and filing of loanservicing related documents.
Cross train to backup other loan operations functions as necessary.
Maintain a neat and clean professional appearance.
Recognize opportunities to cross sell bank products and services.
Serve as a representative of the bank at various community events.
SKILL REQUIREMENTS:
Excellent Customer Service Skills
Strong oral and written Communication Skills
Detail Oriented
10-Key Adding Machine
Basic Computer Skills (Microsoft Word, Excel, Jack Henry)
PHYSICAL REQUIREMENTS:
This position requires the ability to stand for extended periods of time. The ability to sit, bend, squat, twist and lift/carry coin bags weighing up to 50 lbs. is also required. This position requires a working knowledge of computers, printers and general office equipment.
The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent required. Customer service and prior loan/banking experience is preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO STATEMENT:
Our company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law.
Job Posted by ApplicantPro
$22k-34k yearly est. 13d ago
Consumer Loan Specialist
Mariner Finance 4.1
Loan servicing specialist job in Decatur, IL
Account Representative I Reports ToBranch Manager FLSA StatusNon- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced.
To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.
In This Role, You Will:
Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance!
Responsibilities and Essential Duties:
Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
Process credit loan applications. Analyze credit & financial information for current and potential customers.
Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.
Required Qualifications:
Minimum of one (1) year of experience in a customer service or sales position.
High school diploma or equivalent.
Reliable transportation required.
Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
Ability to complete essential duties/functions in a timely, accurate manner.
Demonstrated problem-solving skills and interpersonal skills in demanding situations.
Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.
Preferred Qualifications:
Cash Handling, selling and/or collecting experience.
Some college coursework.
Bilingual fluency in Spanish/English.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.
IND2
#LI-Onsite
#R93
$18k-43k yearly est. 6d ago
Mortgage Loan Processor
Hickory Point Bank & Trust 3.9
Loan servicing specialist job in Decatur, IL
Your next move starts here. If you are looking to launch or advance your career in the financial industry, don't miss this opportunity. At Hickory Point Bank & Trust, you'll work alongside innovative, creative individuals who are empowered to do what's right for our clients. Join a team that values your potential, supports your development, and invests in your success.
Basic Functions:
The Mortgage Loan Processor ensures the timely and accurate packaging of all mortgage loan applications including gathering information necessary to take each file from pre-qualification to closing, inputting loan application information into the loan origination system for processing and required disclosures, reviewing file documentation to ensure that all items needed are requested and received. Responsible for ensuring that all loan documentation is complete, accurate, and verified including documents related to income, credit, appraisal, title insurance, etc. The Mortgage Loan Processor ultimately prepares the application and supporting documents for submission to underwriting.
The Mortgage Loan Processor will process a variety of loan transactions in a friendly, efficient and accurate manner. Assist customers with questions and provide answers or solutions. Communicate effectively with customers, servicing companies, settlement agents, and bank staff in person and over the phone. Conduct all duties in compliance with applicable laws, regulations, and Bank policies and procedures.
Essential Duties:
Process mortgage loan applications
Prepare loan files
Prepare compliant and timely disclosures
Order/Request required file documentation
Follow up to ensure that all preliminary documentation is in file
Prepare loan package for submission to underwriting
Coordinate with the originator and/or applicant to clear underwriting conditions
Handle customer concerns and questions in a professional, timely manner
Provide back-up for other operational positions as directed by management
Perform additional duties/activities assigned by management
Knowledge, Skills and Abilities:
Accommodation - Desire and motivation to help others.
Cautiousness - Inclination to make decisions carefully and think through relevant facts and alternatives. Ability to follow procedures.
Idea Orientation - Preference for thinking creatively and generating new ways to solve problems.
Thoroughness - Tendency to pay attention to detail. Conscientious when handling detail intensive projects.
Urgency - Motivation to take quick action in order to obtain immediate results.
Ability to handle multiple tasks
Strong oral and written communication skills
Strong computers skills, including Microsoft Windows based applications
Training and Experience:
High School Diploma or GED equivalent
Mortgage Loan Operations experience, preferred
Customer Service experience, preferred
Position Requirements:
Confidentiality, high degree of integrity
Accuracy and attention to detail
Strong communication skills
Knowledge of Windows based programs
Portray a professional image of self and the Bank
Willingness to accept ongoing projects as necessary
Standing, filing, bending, kneeling, keyboarding, telephone usage, climbing stairs & ladder, sitting for extended periods of time
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not an exhaustive list of functions, duties, knowledge, skills, abilities, training, experience, or requirements associated with the position.
Equal Opportunities Statement
Hickory Point Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Disclaimer
The salary range provided represents the anticipated
starting pay
for this position. Individual compensation is based on various factors, including but not limited to, role requirements and responsibilities, related experience, education, qualifications, and internal equity.
Benefit Package
This position is eligible for a robust benefit package. Available benefits include Health Insurance, Dental Insurance, Vision Insurance, Group Term Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Account, Health Reimbursement Account, Paid Holidays, Paid Time Off, Volunteer Time, Bereavement Time, Employee Assistance Program, 401(k) Retirement Plan.
How much does a loan servicing specialist earn in Springfield, IL?
The average loan servicing specialist in Springfield, IL earns between $22,000 and $353,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.
Average loan servicing specialist salary in Springfield, IL
$89,000
What are the biggest employers of Loan Servicing Specialists in Springfield, IL?
The biggest employers of Loan Servicing Specialists in Springfield, IL are: