Loan servicing specialist jobs in Wilmington, DE - 36 jobs
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Loan Servicing Specialist
Processor
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Post Closer
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Transaction Processor
Loan Servicing Specialist - Agency Servicing
JPMC
Loan servicing specialist job in Newark, DE
Join the firm that FORTUNE has named one of the top five “World's Most Admired Companies” and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a LoanServicingSpecialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loanservicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to junior roles. Your ability to manage conflicts, think critically, and maintain resilience in challenging situations will be key to your success. This role offers the opportunity to directly impact our lending services team, contributing to the overall loan lifecycle and fostering strong relationships with both internal and external clients.
Job responsibilities
Act as the primary point of contact for internal and external clients, addressing loanservicing issues and providing resolution in accordance with established procedures.
Interpret loan documents and ensure accurate system setup for new deals, restructures, and amendments, applying critical thinking to identify and resolve non-routine problems.
Initiate loan activities such as funding, re-pricings, and payments as per client instructions and credit agreements, demonstrating proficiency in time management and organization.
Reconcile daily funding and payment activity to account for all daily cash transactions (Statements and Ledgers) in accordance with client/lender instructions.
Monitor and escalate past due exceptions/breaks including principal, interest, and fees to ensure that the loan accounting system is accurate and provide clients timely and accurate invoices.
Calculate and monitor complex interest and fee accruals at various rate levels, ensuring accuracy and compliance with changing lender distributions.
Provide guidance and mentorship to junior roles, leveraging your expertise in loanservicing and your developing skills in mentoring and stakeholder management.
Perform quality control on new deals, restructures, and amendments by thoroughly understanding the credit agreement and verifying system set up accuracy.
Back up co-workers, work on various special projects or other tasks as assigned.
Participate in system testing, as needed, which may occur during non-business hours
Required qualifications, capabilities, and skills
Baseline knowledge or equivalent expertise in loanservicing, including understanding of loan documents and lending processes.
Demonstrated ability to manage and monitor multiple tasks effectively, showcasing strong time management and organizational skills.
Experience in conflict management, with the ability to identify and resolve conflicts that may arise within teams or as a result of business decisions.
Beginning proficiency in critical thinking, with the ability to organize, compare, and critically evaluate various aspects of loanservicing situations, generating conclusions consistent with the facts and associated risks.
Developing proficiency in listening and questioning, with the ability to actively listen, empathize with the speaker, and ask well thought out questions to gain information and promote deeper understanding.
Excellent oral and written communication, with strong interpersonal & client servicing skills paired with analytical, problem-solving skills.
Solid working knowledge of Microsoft Office applications (i.e., Excel, Word, and PowerPoint) with basic to intermediate accounting knowledge
Ability to manage concurrent assignments in an effective, efficient, and organized manner in addition to working within a team environment.
Preferred qualifications, capabilities, and skills
Strong collaboration skills with cross-functional teams to ensure seamless client service operations, enhancing client satisfaction and service delivery.
Flexibility and adaptability in adjusting to changing conditions and priorities, maintaining a positive and optimistic outlook during periods of change.
Demonstrated teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, while also being a highly motivated self-starter capable of working independently within a team environment.
Strong interpersonal relationship skills, with a willingness to learn, receive direction, and ask well-thought-out questions to enhance understanding and performance.
Excellent organizational skills, enabling efficient functioning in high-volume, fast-paced, deadline-oriented environments while maintaining service level agreements.
$75k-250k yearly est. Auto-Apply 60d+ ago
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Processor
McLane Company, Inc. 4.7
Loan servicing specialist job in Carneys Point, NJ
Start a fulfilling career as a Warehouse Processor! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130 years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits.
The Damage/Returns Processor assists inbound McLane Drivers to unload and account for products being returned from delivery or processed through the Damage/Returns Department.
Benefits you can count on:
* Pay Rate: $20.00 to $25.10 per hour.
* Sunday - Wednesday or Wednesday - Saturday from 6:00pm to Finish.
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Warehouse Processor:
* Count, scan, and input item label information into a computerized system.
* Sort and stack totes; shrink-wrap pallets as needed.
* Transport product and totes to their designated locations.
* Process product through the inventory tracking system.
* Record, document, and destroy damaged product.
* Work safely to prevent injury to people and damage to products and equipment.
* Other duties may be assigned.
Qualifications you'll bring as a Warehouse Teammate:
* At least 18 years of age.
* High School Diploma or GED preferred.
* Basic computer skills.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Organized
* Problem solver
* Teamwork oriented
* Safety conscious
* Detailed
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
$20-25.1 hourly 8d ago
Loan Servicing Specialist IV
Jpmorganchase 4.8
Loan servicing specialist job in Newark, DE
Apply today to join a team that values your expertise and fosters a positive culture. Make a difference in loanservicing and customer experience. Your skills will help drive operational excellence.
As a LoanServicingSpecialist IV in the Global Securitized Product team, you will manage daily loanservicing activities for Mortgage Finance customers. You will balance accounts, provide daily reports, and ensure all service agreements are met. You will identify and resolve discrepancies, acting as the primary interface with customers. Your attention to detail and commitment to service will help us achieve our business goals.
Job Responsibilities:
Process customer funding and paydown requests
Balance customer funding and operating accounts
Receive and review prefunding and post-closing documents
Create and maintain checklists for fundings and settlements
Work with trade desk to ensure timely settlements
Perform warehouse facility maintenance and train new application users
Report, research, review, and approve cash flows
Escalate and resolve inquiries accurately and timely, adapting to business needs
Analyze client disputes and offer effective solutions
Report defects and enhancements to applications and processes
Participate in application user acceptance testing
Required Qualifications, Capabilities, and Skills:
Bachelor's degree
Minimum of 3 years' experience with mortgage
Minimum of 5 years' experience in client service and relationship management
Proven ability to work independently with excellent judgment
Experience reading and interpreting loan documentation or related analytical experience
Extensive experience managing high volume workflow and account assignments to meet required service levels
Experience in approval and release of required agency forms submitted by clients
Team-oriented with excellent communication, interpersonal, and client service skills
Self-reliant, requires minimal supervision
Highly organized with ability to manage multiple competing priorities
Intermediate knowledge of performance metrics, client invoices, and Excel
Preferred Qualifications, Capabilities, and Skills:
Advanced Excel skills
Experience with application user acceptance testing
Experience in reporting defects and enhancements
Ability to train new users on applications
Strong analytical and problem-solving skills
Experience in risk and control management
Ability to adapt to changing business needs
$119k-256k yearly est. Auto-Apply 20d ago
Transaction Processor, Institutional Markets
Corebridgefinancial
Loan servicing specialist job in Wilmington, DE
Who We Are At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.
We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:
We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.
About the role
Responsibilities
As part of our pensions service department, you will be responsible for providing personalized and professional service to participants of over 700 pension plans. This may include responding to participant questions, updating data, and processing requested transactions, while always exhibiting good judgment and a thorough understanding of pension administration rules and procedures.
Process participant transaction requests
Research and respond to customer inquiries
Provide annuity benefit quotes
Process new retirement elections
Research the accounts of deceased participants, recoup overpayments (if necessary), locate beneficiaries and help them complete claim paperwork, process death claims
Support the customer service team by helping to answer incoming calls during periods of unusually high activity
Help drive continuous improvement by making enhancement recommendations for existing workflows & procedures
Other duties and responsibilities, as assigned
Skills and Qualifications
College degree preferred
2+ years' experience in insurance or financial customer service, preferably with experience in deferred and/or immediate annuity products
Strong customer orientation
Attention to detail and accuracy
Excellent oral and written communications skills
Good problem solving and analytical skills
Time management skills
Conflict resolution skills
Proficient in Microsoft Office products
Ability to multitask
Compensation
The anticipated salary range for this position is $49,000 - $54,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate's geographic location, skills, experience and other qualifications.
In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.
Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below.
Work Location
This position is currently designated as remote.
#LI-SAFG #LI-LR1
Why Corebridge?
At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.
Benefit Offerings Include:
Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
Employee Assistance Program: Confidential counseling services and resources are available to all employees.
Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.
We are an Equal Opportunity Employer
Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to ******************************************. Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.
We will consider for employment qualified applicants with criminal histories, consistent with applicable law.
To learn more please visit: ***************************
Functional Area:
OP - OperationsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAmerican General Life Insurance Company
$49k-54k yearly Auto-Apply 60d+ ago
Loan Servicing Analyst
The Citco Group Limited
Loan servicing specialist job in Malvern, PA
About Citco:
The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
As a core member of our LoanServices team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for the worlds largest alterative credit lenders. Citco's total loan portfolio exceeds 100B, across a variety of asset and loan types including publicly traded bank debt, private syndications, middle market transactions, and commercial real estate. We provide shadow and direct loan agency.
This is an analytical and multi-faceted role that requires the team member to be able to analyze and maintain a range of complex bank loan security types and lifecycle events in support of loan agency administrative functions and documentation preparation.
Qualifications
Education: Bachelor's degree in Finance, Real Estate and/or Accounting
Knowledge/Skills/Abilities:
A minimum of -3 years of experience in risk/financial analysis, valuations, relationship management, workouts, capital markets and Asset Management
A strong knowledge of real estate markets with a particular emphasis on multifamily, office, retail and senior living sectors
Excellent project management, leadership and organizational skills
The ability to "think outside the box" and present ideas in a clear and concise manner
You are experienced in maintaining a control environment and adhering to standard operation procedures
You are flexible and comfortable adapting to fluid operational requirements and deliverables
Sentry PM or Cassiopeia a distinct advantage
Salary Range: USD $51,000 - 75,100
Our Benefits
Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process.
At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.
As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.
Your Role:
As an Analyst in Asset Management will have the following duties and responsibilities, including but not limited to:
Responsible for supporting a portfolio of 50-100 loans across 2-3 clients.
Conduct initial abstract of loan transactions and any and all amendments
Support New Loan Boarding with regards to any questions they may regarding initial setup
Ensure all transactions are received from Client and provided for recording in system or record, along with validation and follow up to ensure proper recording and set up of same
Track and prepare initial financial analysis including operating statements, budget and variance review, loan administration and borrower support, workout and foreclosure analysis, lease analysis, appraisal and engineering report reviews, etc.
Review and interpret legal documents, such as loan agreements, guarantees, and promissory notes, and coordinate with borrower and respective staff to ensure the loans remain in compliance.
Additional loanservicing and reporting as needed.
$51k-75.1k yearly Auto-Apply 3d ago
Loan Servicing Analyst
Citco 4.5
Loan servicing specialist job in Malvern, PA
The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
As a core member of our LoanServices team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for the worlds largest alterative credit lenders. Citco's total loan portfolio exceeds 100B, across a variety of asset and loan types including publicly traded bank debt, private syndications, middle market transactions, and commercial real estate. We provide shadow and direct loan agency.
This is an analytical and multi-faceted role that requires the team member to be able to analyze and maintain a range of complex bank loan security types and lifecycle events in support of loan agency administrative functions and documentation preparation.
Qualifications
Education: Bachelor's degree in Finance, Real Estate and/or Accounting
Knowledge/Skills/Abilities:
A minimum of -3 years of experience in risk/financial analysis, valuations, relationship management, workouts, capital markets and Asset Management
A strong knowledge of real estate markets with a particular emphasis on multifamily, office, retail and senior living sectors
Excellent project management, leadership and organizational skills
The ability to "think outside the box" and present ideas in a clear and concise manner
You are experienced in maintaining a control environment and adhering to standard operation procedures
You are flexible and comfortable adapting to fluid operational requirements and deliverables
Sentry PM or Cassiopeia a distinct advantage
Salary Range: USD $51,000 - 75,100
Our Benefits
Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs. Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions. Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more. Additional details about our total rewards package will be shared during the hiring process.
At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration. We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.
As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status. We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.
Your Role:
As an Analyst in Asset Management will have the following duties and responsibilities, including but not limited to:
Responsible for supporting a portfolio of 50-100 loans across 2-3 clients.
Conduct initial abstract of loan transactions and any and all amendments
Support New Loan Boarding with regards to any questions they may regarding initial setup
Ensure all transactions are received from Client and provided for recording in system or record, along with validation and follow up to ensure proper recording and set up of same
Track and prepare initial financial analysis including operating statements, budget and variance review, loan administration and borrower support, workout and foreclosure analysis, lease analysis, appraisal and engineering report reviews, etc.
Review and interpret legal documents, such as loan agreements, guarantees, and promissory notes, and coordinate with borrower and respective staff to ensure the loans remain in compliance.
Additional loanservicing and reporting as needed.
$51k-75.1k yearly Auto-Apply 3d ago
Processors, Vault (Shift 2)
Limited 4.7
Loan servicing specialist job in New Castle, DE
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.
We're looking for an Order Processor who will work out of The Collectors Vault and would be responsible for accurately and efficiently moving inventory through the facility to put them away into storage locations or pick packing and ship the inventory.
This role reports to our Operations Supervisor at The Collectors Vault and will work out of our New Castle, DE office. The position schedule will be one of the following
Wednesday-Saturday or Sunday - Wednesday or Mon, Tues,Thurs, Fri from 6:00pm - 4:30am.
What You'll Do:
Catalog incoming inventory by adhering to established style and content rules
Ability to identify if an item has been graded or not and catalog the item appropriately.
Conduct research when needed on items and communicate with Client Partners on potential additional services required and assess the condition of the item
Put inventory into storage locations and systemically locate the inventory
Organize efficiently picking tickets to provide for on-time shipping
Pick inventory from designated locations and stage for packing and shipping
Pack and Ship inventory following prescribed packing methods and generate shipping labels
Perform inventory audits and ensure items are in the correct locations physically and systematically
Operate material handling equipment to move products within the warehouse
Perform all tasks to ensure a safe work environment
Systemically and physically move items into designated storage or staging locations
Conduct quality control audits
Who You Are:
Working knowledge of the collections hobby with specialized or detailed understanding of professional sports teams, players, entertainment, pop culture, and historical figures a plus
Ability to work under strict deadlines (Overtime needed depending on the auction cycle)
Organizational skill and attention to detail are essential
Strong time management skills required
Enthusiasm, a willingness to learn and adaptability
Common computer software: Microsoft Office, Google Documents, Internet
Historical knowledge of sports teams, leagues, players, and milestone events a plus
High School or equivalent education background
Physical Requirements:
Long periods of sitting, walking and/or standing
Bending neck/waist, twisting neck/waist, squatting, and regular hand use
Regularly lifting and carrying up to 25 pounds
Occasionally lifting up to 50 pounds or more with employee help and/or proper equipment
Hourly Rate: The reasonable estimated hourly rate for this position is $19.50. Shift 2 workers are also eligible for an additional $1/hr premium, in addition to their standard hourly rate. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.
Reasons To Join Us:
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All full-time employees are eligible for paid vacation
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email
*********************
.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our
Privacy Notice for U.S. Applicants
.
If you are based in California, you can read information for California residents
here
.
$19.5 hourly Auto-Apply 59d ago
Mortgage Loan Opening and Disclosure Specialist
Cross Key Management
Loan servicing specialist job in Blue Bell, PA
A Mortgage Loan Opening and Disclosure Specialist plays a crucial role in the mortgage lending process. Their primary responsibilities typically include:
Key Responsibilities 1. Loan Application Review: o Reviewing loan applications for completeness and accuracy.
o Verifying borrower information and supporting documentation, such as income and
credit history.
2. Mortgage Disclosure Preparation:
o Ensuring all required disclosures are accurately prepared and provided to borrowers
in compliance with regulations (e.g., Truth in Lending Act, Real Estate Settlement
Procedures Act).
3. Collaboration with Teams:
o Working closely with loan officers, underwriters, and compliance teams to ensure a
smooth loan opening process.
o Coordinating with third-party vendors (e.g., appraisers, title companies) as needed.
4. Regulatory Compliance:
o Staying up to date with changes in mortgage regulations and ensuring all processes
align with current laws.
5. Documentation:
o Maintaining accurate records of all disclosures and communications.
o Preparing necessary documentation for loan origination and compliance audits.
Skills Required
Attention to Detail: Thoroughness in reviewing loan documents and regulatory
requirements.
Communication Skills: Ability to effectively explain financial concepts to borrowers.
Organizational Skills: Capability to manage multiple loan applications simultaneously.
Knowledge of Mortgage Products: Familiarity with various mortgage products and
Regulatory Compliance requirements.
Previous experience in mortgage banking/lending is required
This is a full-time, in-office position.
$34k-71k yearly est. 60d+ ago
loan processor
Peopleshare 3.9
Loan servicing specialist job in Tredyffrin, PA
Job DescriptionJoin our growing team! We're seeking a detail-oriented and driven Loan Processor to help our client deliver a seamless and efficient lending experience to their borrowers. JOB DETAILS:
Pay: $23-28/hr (based on experience)
Hours: Monday-Friday 9AM-6PM
Location: Wayne, PA
Full-Time: Temp to Hire
JOB PERKS:
Competitive salary and performance-based bonuses to reward your hard work and dedication.
Comprehensive benefits package
Opportunities for career growth and professional development within a supportive, team-oriented environment.
RESPONSIBILITIES:
Review and enter loan applications into the Loan Origination System Prepare required disclosures
Gather all documentation and information for the loan, including all approval conditions required by the underwriter.
Submit and follow up on orders placed with third-party service providers
Maintain and manage loan files
Communicate with all parties involved in the transaction, including but not limited to underwriters, attorneys, title companies, appraisers, and dealers, to move the loan efficiently and accurately from application to settlement.
REQUIREMENTS:
Minimum 2 years of experience in mortgage loan processing, with a strong understanding of conventional, FHA, and VA loan products.
Proficient in loan origination systems (such as Encompass or Calyx) and Microsoft Office Suite, with excellent data entry and documentation skills.
Strong knowledge of regulatory guidelines, including TRID, RESPA, and other compliance standards.
Exceptional communication and organizational skills, with the ability to manage multiple files and deadlines in a fast-paced environment.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$23-28 hourly 12d ago
Loan Boarding Coordinator
Berkadia 4.9
Loan servicing specialist job in Ambler, PA
Berkadia, a joint venture of Berkshire Hathaway and Leucadia National Corporation, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry.
As a Freddie Mac Program Plus lender, Fannie Mae DUS Multifamily Seller/Servicer, insurance company correspondent, and HUD, MAP and LEAN originator and servicer, Berkadia provides access to capital and flexible, customized lending and servicing solutions for the acquisition, construction, rehabilitation and refinance of multifamily and commercial properties. Berkadia also provides interim and short-term financing through its Proprietary Bridge Lending Program.
Job Description
JOB SUMMARY
The Loan Boarding Coordinator is responsible for adding originated and acquired loan products to the loanservicing system, both manually and via electronic upload.
DUTIES & RESPONSIBILITIES
·
Performs Post-Closing process, interpret loan documents and boards all originated loan products and acquired loans;
·
Ensures all loan document packages are complete and follows up with lending positions or third party originators on exceptions;
·
Runs system edit reports and pass new loans into production on the McCracken system;
·
Performs after-pass functions such as adding/changing applicable codes and boards non-critical loan information (Phase 2) to the McCracken system;
·
Prepares e-forms to process escrow and reserve funds on newly boarded and acquired loans;
·
Communicates with Client Relations (Agency/CMBS/Private Label) to understand new products and ensure proper coding when boarding to the McCracken system and communicates with Loan Administration (Tax/Insurance/Reserves) to notify them of time-sensitive/critical issues;
·
Keeps abreast of new products and ensures proper coding when analyzing loans for upload to the McCracken system;
·
Supports incoming acquired loanservicing including coordination with the prior servicer, preparation of Mapping Tool spreadsheets for bulk boarding of acquired loan portfolios, uploading the Mapping Tool spreadsheet to pass loans to production, and the reconciliation of and application of funds to the acquired loans;
·
Performs all tasks in support of outgoing transfers of servicing, including coordination with the successor servicer, the timely delivery of data files and electronic documents, wire transfer of funds, and bulk coding of transferred loans on the system;
·
Reviews loan modification documents to identify system changes required by the modification; tracks modifications in the MTS system, and submits forms to adjust the loan consistent with the modified terms. Files correspondence and other records in preparation for imaging;
·
Completes Welcome Letters, review and print out emails with Interest Only calculations to prepare ARM Welcome Letters;
·
Monitors and maintains New Loan Boarding and Acquisitions/Conversions shared mailboxes;
·
Provides support to staff with the ET transfer process for loading loans electronically;
·
Assists with duties as relates to processing and returning corrected specially serviced CMBS, Agency and third party loan modifications;
·
Interacts with attorneys, borrower, loan officer, investor and servicing confirm ordering of third party reports.
Qualifications
PROFESSIONAL EXPERIENCE / MINIMUM QUALIFICATIONS
·
Two years previous experience in a similar position, preferred;
·
Real Estate experience preferred (Commercial Real Estate experience a plus);
·
Experience in and understand of how loans are set up, the supporting workflow, etc.;
·
Experience reading, reviewing, and comprehending legal documentation, preferably related to commercial loans;
·
Required proficiency in Microsoft Office Suite - and McCracken experience preferred.
KNOWLEDGE/SKILLS/ABILITIES
·
Strong writing and reading skills;
·
Strong time management, problem solving skills;
·
Passionate, Self-motivated and driven, with keen attention to detail, action-and-results oriented;
·
Exhibit a high level of individual initiative and ownership.
Additional Information
Environment, Physical Demands and Other Conditions:
Experience with in a team-oriented, collaborative environment
Ability to work after hours
$37k-51k yearly est. 3d ago
Process SME
DPS Engineering
Loan servicing specialist job in Conshohocken, PA
Summary We are looking for a passionate Antibody Drug Conjugate (ADC) Manufacturing Process SME in our US Operation who is driven by collaboration, exceeding expectations, and challenging the status quo. The ADC Process Subject Matter Expert (SME) will serve as a top-level technical or functional expert; often working on multiple projects and programs that support one or more clients in the Pharmaceutical and Biotechnology industry, specifically, Antibody Drug Conjugate (ADC) manufacturing design including feasibility through to detailed design and construction / qualification. The role is a key leadership position in the US Project Operations with ability to support other regions and countries as an SME.
Key Responsibilities
* Active participation in Philadelphia Operations Leadership team, driving the growth, culture, and success of the office and projects.
* Execute site master planning, concept designs and early preliminary engineering phases
* Drive technical discussions and decisions based on cost, operability, schedule and technical suitability
* Develop and maintain client relationships and have a strong drive to deliver to clients.
* Analyzes and performs highly specialized technical tasks associated with cutting-edge technologies
* Maintains current knowledge of relevant developments in their professional area of expertise
* Develop and promote process technologies, recommend strategy, best practice methodologies and cost models
* Work with clients to solve various problems associated with the project and will apply expert functional knowledge and experience to provide optimal project solutions
* Prepare and participate in project proposals, man-hour estimating and client presentations
* Participate in presentations at industry conferences and writing of papers in publications
* Identify and research future industry trends. Keep on top of technology and industry developments
* Support Business Development for client engagement at senior levels
Skills & Qualifications
* Bachelor of Engineering Degree. Bio/Chemical Engineering preferred
* 15-20 years of relevant experience in engineering/design firm setting with a focus on Life Sciences
* Demonstrable recent experience on multiple completed, operating ADC projects including commercial scale facilities.
* Operating facility and/or equipment technical specification/design experience essential
* Active committee member of ISPE, PDA and/or other industry bodies.
* Recognized globally by clients as a critical thinker, sought after by global clients to assist in technically complex problems
* Excellent verbal and written communications skills
* Ability to deliver and support technical presentations to clients and staff.
* Experience working with Sales and Operational Leadership on new business proposals and proposal development.
* Experience leading the development of deliverable content that meets the needs of the client.
* Proven ability to author articles and to present at conferences and evidence of active participation in industry organizations required.
* Expert working knowledge of critical unit operations including cell culture, fermentation, purification, novel therapies.
* Ability to inspire teams and set goals
* Positive attitude, even when under pressure
* Collaborative and productive work style
The Company
DPS Group is a global EPCM firm offering full-service solutions within the Life Sciences (pharmaceutical, biotechnology, and medical technology) and Advanced Technology (semiconductor, data center, and solar) industries. DPS is dedicated to delivering successful projects with a 'client-first' mentality and personal touch across a range of market sectors: Project and Program Management, Procurement, Design, Construction Management, Health and Safety Management, Commissioning, Qualification, and Start-up.
DPS Engineering Inc. is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. DPS does not discriminate in employment opportunities or practices on the basis of: race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.
#LI-JT1
$26k-37k yearly est. 60d+ ago
Loan Servicing Representative I
Phoenixville Federal Bank & Trust 3.3
Loan servicing specialist job in Phoenixville, PA
Job DescriptionDescription:
Department: LoanServicing I
Reports to: LoanServicing Manager
Summary: Join our community-focused bank as a LoanServicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being.
Requirements:
Key Responsibilities:
• Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently
• Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person
• Ensure compliance with banking policies, procedures, and regulatory requirements in all loanservicing activities
• Maintain detailed and organized records of loan transactions and customer interactions
• Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments
• Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary
• Assist in the preparation of loan documentation and reports for internal and external audits
• Assist with front-desk coverage as assigned, including answering phones and greeting visitors
Skills & Qualifications:
• High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred
• Previous experience in loanservicing, banking, or customer service is highly desirable
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Knowledge of loan products, banking regulations, and compliance standards
• Proficiency in banking software and Microsoft Office Suite
• Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
$29k-56k yearly est. 27d ago
Mortgage Loan Closer
L'Attitude Recruiting
Loan servicing specialist job in Cherry Hill, NJ
Job Description
LAttitude has teamed up with a nationally recognized mortgage team and is looking for licensed Mortgage Loan Closer to join their growing organization on Cherry Hill, NJ. You'll be connected to a company that provides the tools, support, and opportunities you need to succeed in today's market. With interest rates easing and buyer activity on the rise, the market is shifting in your favor. Our team is prepared to help you capture it.
The Licensed Mortgage Loan Closer role is a remote, W-2 position with benefits-no desk fees, no tech fees, no cold calling. Instead, you'll receive exclusive inbound leads, expert backend support, and a flexible schedule that lets you focus on building relationships and closing loans. You do need an active MLO Licence for this position.
What You'll Do In The Mortgage Loan Closer Position:
Handle live inbound calls and qualify borrowers
Guide clients through mortgage programs, rates, and options
Originate loans in your licensed states
Collect and review borrower documents
Partner with processors and underwriters to close quickly
Consistently follow up with customers in a professional manner
What You Need As A Licensed Mortgage Loan Closer:
Active NMLS and MLO state license(s) is required
1+ year of mortgage origination experience
Strong communication skills
Organized, self-motivated, and comfortable working remotely
What You'll Get As A Licensed Mortgage Loan Closer:
Remote role with flexible hours
W-2 employment plus health benefits
Steady stream of inbound leads (no lead costs)
Credit reports covered (no upfront expenses)
One-on-one coaching and mentorship
Dedicated processing support for faster closings
$41k-55k yearly est. 10d ago
Post Closer
Emm Loans LLC
Loan servicing specialist job in Cherry Hill, NJ
Post
Closer
(Full-Time
-
Cherry
Hill,
NJ)
$40k-52k yearly est. Auto-Apply 60d+ ago
First Notice of Loss Processor
Insurance Company of The West
Loan servicing specialist job in Philadelphia, PA
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
PURPOSE OF THE JOB
The purpose of this job is to serve as the first point of contact to process new injuries reported by customers. This position exists to ensure that initial requests from customers are handled thoughtfully and thoroughly, while following Company standards and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides excellent customer service as the first point of contact for customers.
Provides customer care and service to insureds.
Answers all incoming inquiry calls directed by general switchboard.
Receives and intakes new initial claim documentation either via phone, e-mail, or fax and enters into claim systems.
Responds to insureds in a timely manner.
Directs questions to the appropriate contact in the department.
Inputs new claims into enterprise resource planning (ERP) system as well as creates written documentation including physical file for manual storage.
Reviews insurance policy information to determine coverage.
Completes data entry for all first reports of injury.
Determines severity of injuries and advises the appropriate levels of staff within standard operating procedures.
Communicates with insureds, agents, internal and external stakeholders, as necessary.
Assists examiners in contacting insureds or other involved persons to obtain missing or incomplete information to process claim.
Receives and/or returns telephone calls as directed by claim examiner.
Responds to insureds, agents or outside participants, as directed.
Processes incoming mail and other administrative duties relating to claims.
SUPERVISORY RESPONSIBILITIES
This role does not have supervisory responsibilities.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) required. Minimum 1 year of related experience and/or training; or, equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
KNOWLEDGE AND SKILLS
Working knowledge or familiarity with customer service techniques, principles and practices. Insurance industry understanding, a plus. Ability to read, write and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
PHYSICAL REQUIREMENTS
Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity
#LI-ET1
#LI-Hybrid
The current range for this position is
$19.58 - $30.88
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
Challenging work and the ability to make a difference
You will have a voice and feel a sense of belonging
We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
Bonus potential for all positions
Paid Time Off
Paid holidays throughout the calendar year
Want to continue learning? We'll support you 100%
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
___________________
Job Category
Claims
$26k-37k yearly est. Auto-Apply 16d ago
Processor
Newrez LLC
Loan servicing specialist job in Fort Washington, PA
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
We're growing our DTC Processing team in Fort Washington, PA and Tempe, AZ!
Primary Function
The Processor works in conjunction with Sales to ensure all loans in assigned pipelines are facilitated through the loan manufacturing process. Additionally, this role will maintain daily workflow prioritization & perform the proper due diligence to ensure every loan has been processed in quality, timely and efficient manner. The Processor establishes communication with all 3rd parties tied to the transaction, including, but not excluded to the appropriate Title Company and Appraisal Management Company. The Processor also works closely with our internal departments: Underwriting, Secondary, Closing and Post-Closing.
Direct Reports
N/A
Principal Duties
Establishes proper communication with Borrower (where necessary).
Actively communicates with all 3rd Parties.
Completes the proper due diligence on any/all loan conditions received from Sales.
Processes all loans according to established NPF Service Level Agreements
Performs necessary pipeline tasks required to clear all assigned Processing Conditions.
Processes all files pursuant to the NPF pre-closing checklist.
Properly maintains satisfactory monthly quality scores.
Coordinates all closing requests received from Sales.
Audits files for compliance throughout the loan process: RESPA/GFE, all applicable State/Federal tests, TILA & other required state specific disclosures.
Prepares loan file for final review by Processing Manager
Performs related duties as assigned by management.
Education and Experience Requirements
High school diploma or equivalent, required.
Bachelor's degree, preferred.
2 - 4 years' mortgage industry processing experience.
Knowledge, Skill, and Ability Requirements
Ability to work and thrive in a fast-paced environment.
Able to handle multiple tasks and meet deadlines.
Detail oriented
Excellent written and verbal communication skills
Must work well in a team environment.
Proficient with MS Office
INDHP1
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
$26k-37k yearly est. Auto-Apply 60d+ ago
Associate Mortgage Loan Specialist
State Employees' Credit Union 3.8
Loan servicing specialist job in Camden, NJ
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
Entry level real estate lending position with focus on development and training. The Associate Mortgage LoanSpecialist (MLS) position is responsible for obtaining the required knowledge and experience needed to guide current and prospective members through the real estate loan application process.
Duties
Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process via phone, digital delivery, email, and chat.
Assess, underwrite, and make recommendations for decision on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk. Communicate approval or denial decisions to members in a clear and professional manner.
Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed.
Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
Assist membership with servicing of existing mortgage and home equity loans.
Follow up with prequalified applicants and on other leads in a timely and effective manner.
Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.
Successful completion of Consumer Lending Program courses and subsequent exam is required. After completion and proficiency shown, granted initial lending limits (Tier 2) with SVP recommendation.
Coordinate member engagement with the Real Estate Lending Processing Center.
Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
Educate members on available services and make referrals for other Credit Union products and services based on their needs.
Ensure well documented, easy to review loan application history notes within the Loan Origination System.
Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice.
Maintain strong adherence to set schedule while meeting minimal set expectations and established KPIs and metrics for role.
Complete additional tasks as assigned by management.
Requirements
Must have high school diploma or GED equivalent.
Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
Attend Excel and Elevate - New Employee Training (E&E)
Complete assigned modules.
Previous SECU and/or lending experience preferred.
Minimum tier one lending limits assigned at this level.
Must possess the highest level of integrity and objectivity.
Must possess excellent communication skills, both verbal and written.
Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
Must have strong networking and relationship development skills.
Meets compliance and regulatory standards.
Makes lending decisions consistent with SECU loan policies.
Has or is eligible to be registered as an active MLO with the NMLS.
Must be organized and meticulous.
Ability to manage multiple responsibilities simultaneously while actively prioritizing incoming phone calls.
Must be willing to engage in ongoing training and professional development.
Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loanservicing.
Has completed all required quarterly training courses & other training assigned by management.
Consistently demonstrates SECU's Core Values.
Recommendation of VP/SVP for advancement to this level.
Must be able to speak and write English fluently.
Must understand and be dedicated to the Credit Union philosophy and work ethic.
Must adhere to the work schedule and attendance policies established by the Credit Union.
Job Environment
Office setting with physical proximity to other employees and members.
Some background noise from other employees, copy machine, and telephone.
Some local travel may be required while training.
Physical Demands
Must be able to comprehend and carry out job requirements.
Job requires a substantial amount of sitting.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Answer and operate a telephone.
Lift up to 15 lbs.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
$48k-58k yearly est. Auto-Apply 60d+ ago
Personal Loan Spec
Onemain (Formerly Springleaf & Onemain Financials
Loan servicing specialist job in Philadelphia, PA
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
* Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
* Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
* Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
* Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
* Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
* Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
* Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
* High School Diploma or GED
Preferred:
* Sales, Collections or Customer Service experience
* Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
$31k-45k yearly est. 6d ago
Mortgage Closer
Newrez
Loan servicing specialist job in Fort Washington, PA
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
The Closer is responsible for preparing loan packages according to state and/or federal regulations and ensure loans close in accordance with Underwriter's approval and Newrez's policies and procedures.
Direct Reports
· N/A
Principal Duties
· Prepares legal documents according to state and/or federal regulations
· Reviews and approves the final balanced Closing Disclosure
· Ensures loan package meets compliance guidelines and fixing discrepancies as necessary
· Generates and approves the Closing Package
· Serves as liaison between Newrez and closing agent.
· Inputs and confirms data required to generate Closing Package
· Completes work within established closing deadlines.
· This position is considered a non-loan originator position, this means participants may not engage in activities of a loan originator, including communicating directly with borrowers about credit qualification or loan terms, including pricing concessions or other transaction-specific terms or conditions
· Works with title companies on loan scheduling, document delivery, final sign-off
· Meets performance requirements for volume, quality, and timeliness
· Performs related duties as assigned by supervisor.
Education and Experience Requirements
· High school diploma or equivalent required; 4-year college degree preferred.
· Minimum two (2) years mortgage Closing, or Post- Closing experience is required
· 1-2 years loan funding experience preferred
Knowledge, Skill, and Ability Requirements
· Basic knowledge of loan documentation.
· Advanced computer sills including Excel and Outlook.
· Advanced mathematical skills.
· Excellent interpersonal, written and oral communication skills.
· Familiar with reading and interpreting insurance policies, tax information, prelims, appraisals and settlement statements.
· Knowledge of MDIA and TRID disclosure requirements.
· Strong attention to detail and organization skills.
· Ability to work in a fast-paced environment.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
#EM-1
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
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$32k-43k yearly est. Auto-Apply 60d+ ago
Mortgage Loan Opening and Disclosure Specialist
Cross Key Management
Loan servicing specialist job in Blue Bell, PA
Job Description
A Mortgage Loan Opening and Disclosure Specialist plays a crucial role in the mortgage lending process. Their primary responsibilities typically include:
Key Responsibilities 1. Loan Application Review: o Reviewing loan applications for completeness and accuracy.
o Verifying borrower information and supporting documentation, such as income and
credit history.
2. Mortgage Disclosure Preparation:
o Ensuring all required disclosures are accurately prepared and provided to borrowers
in compliance with regulations (e.g., Truth in Lending Act, Real Estate Settlement
Procedures Act).
3. Collaboration with Teams:
o Working closely with loan officers, underwriters, and compliance teams to ensure a
smooth loan opening process.
o Coordinating with third-party vendors (e.g., appraisers, title companies) as needed.
4. Regulatory Compliance:
o Staying up to date with changes in mortgage regulations and ensuring all processes
align with current laws.
5. Documentation:
o Maintaining accurate records of all disclosures and communications.
o Preparing necessary documentation for loan origination and compliance audits.
Skills Required
• Attention to Detail: Thoroughness in reviewing loan documents and regulatory
requirements.
• Communication Skills: Ability to effectively explain financial concepts to borrowers.
• Organizational Skills: Capability to manage multiple loan applications simultaneously.
• Knowledge of Mortgage Products: Familiarity with various mortgage products and
Regulatory Compliance requirements.
• Previous experience in mortgage banking/lending is required
This is a full-time, in-office position.
How much does a loan servicing specialist earn in Wilmington, DE?
The average loan servicing specialist in Wilmington, DE earns between $43,000 and $428,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.
Average loan servicing specialist salary in Wilmington, DE
$136,000
What are the biggest employers of Loan Servicing Specialists in Wilmington, DE?
The biggest employers of Loan Servicing Specialists in Wilmington, DE are: