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  • Loan Servicing Specialist

    Ultimate Staffing 3.6company rating

    Loan servicing specialist job in Los Angeles, CA

    EHR Data Entry Specialist Duration: through April 2026 Salary: $34/hr - $38/hr Job Description: This position is responsible for performing various Loan Servicing Department tasks to provide an excellent level of customer service and to meet all service level commitments of the Bank. Facilitates the daily completion of data and item processing functions related to loan boarding and servicing. * Review loan boarding documents and accurately inputs borrower information, loan terms, and all other pertinent information into a variety of loan systems. * Create and maintain a tickler system for each loan ensuring proper tracking and follow up on items such as collateral insurance, recorded documents, covenants, financial reporting requirements and UCC filings. * Monitor reporting of property tax delinquencies and provide relevant information to the Portfolio Managers * Receive and process loan payments and advances. * Process loan maintenance changes by updating the loan system file. * Initiate outgoing wire transfers and process incoming wire transfers. * Process construction draws and the construction interest reserve. * Process loan payoffs, reconveyances and participation payments. * Perform daily call back of new loan information and processed payments to ensure accuracy. * Review reports and certifications (variance, exceptions, etc.) and make necessary corrections; research and resolve problems. * Monitor and balance assigned general ledger and clearing accounts; research out of balance conditions; input appropriate changes in loan system. * Print billing notices, statements, past due notices and send to borrowers. Required Knowledges and Skills * A Minimum of 3 years' experience in a loan processing environment of a financial institution. * General knowledge of a variety of loan processing systems. * Good knowledge of a variety of loan structures and document formats. * General knowledge of bank and loan compliance and legal documentation. * Commercial lending preferred but not required. * Fiserv Precision experience is preferred. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $34 hourly 4d ago
  • Loan Servicing Specialist

    Center Street Lending

    Loan servicing specialist job in Irvine, CA

    Center Street Lending is one of the largest lenders for residential transition (fix/flip) and ground up loans for residential investors. Since its founding in 2010, Center Street has originated over $6.5 billion of fix/flip, ground-up, bridge and multi-family loans across 40 states. Center Street Lending provides expert guidance, fast approvals, speedy funding, and personalized in-house service that helps it retain one of the highest customer satisfaction ratings in the industry with 4.8/5.0 google stars. We provide tailored financial solutions designed to meet the unique needs of real estate developers and residential investors. Center Street Lending is proud to be a registered “Great Place to Work”, listed on the 2025 #Inc 5000 list of fastest growing companies and featured in Scotsman Guide's Top Lenders publication since 2023. Website: *************************** Duties & Responsibilities This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs Monitoring loan maturity dates and reaching out to customers as necessary A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records Perform a variety of clerical tasks (including data entry and updating loan files Prepare payoff statements and send to the customer Ensure all applicable loan documentation is uploaded to image repository system Handle loans that are complex in nature ensuring all documentation is complied with Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc. This position is responsible for maintaining and updating critical loan data within the servicing system Respond to phone calls/emails regarding questions on loan payment/transfer letters Maintain high levels of customer service at all times Qualifications: Knowledgeable in Mortgage Terms- Promissory note, Deed Of trust, Appraisal - Preferred Proficient in Word, Excel, and all Microsoft products Customer oriented, able to contact customers and provide excellent follow-up and excellent customer service Background in banking, mortgage, financial services & customer services - Required Highly organized, and comfortable using database systems and common office software programs Education: H.S. Diploma required - additional education preferred Compensation: Hourly $24.04-$28.85 + Bonus is 10% of annual pay - paid out quarterly Onsite -Irvine, CA - M-F - 8AM - 5PM Benefits: Paid time off Health insurance Dental insurance Vision 401k plan Company Events Great Team Culture!
    $47k-145k yearly est. 5d ago
  • Loan Analyst

    Kavaliro 4.2company rating

    Loan servicing specialist job in Napa, CA

    Our client is seeking a Temporary Consumer Loan Funder I for a contract opportunity. The Temporary Consumer Loan Funder I, who will be responsible for planning, preparing and organizing consumer loan documentation to ensure accurate and expeditious loan closings while providing superior Member service. Key Responsibilities Funding Loans: o Responsible for the timely and accurate coordination, processing and funding of all loan files including reviewing and interpreting underwriting conditions. o Receive funding packets as assigned by department and manage funding from various incoming channels. o Analyze Loan approval conditions in loan origination system (LOS). Verify the accuracy and integrity of all loan data entered into the system including but not limited to Membership, names, addresses, government monitoring information, loan information (i.e. loan amount, interest rate, terms, KBB/NADA/Black Book/MSRP information, income, etc.). o Manage and continue to maintain all data and updates within the LOS throughout the funding process. o Communicate and follow-up with Members/vendors regarding loan status and request and manage the timely return of required documentation needed to fund loan. o Discuss loan options and programs with Members and vendors to ensure quality Member service. o Identify cross sell opportunities that will benefit Member. o Analyze credit report, credit applications to ensure credit requirements and loan policies are met. o Verify Members income by paystubs and/or analyze personal and business tax returns to ensure income and loan policy requirements are met. Department and Consumer Loan Officer Support: o Utilize queue management system, within LOS, in conjunction with Consumer Loan Officers to ensure high quality Member/vendor service. o Report daily any problems or concerns with specific loan files. o Propose new or improved processes that will improve current file flow. o Provide exceptional service to all Members, volunteers, internal team members, and vendors. o Review and complete lending reports as needed or assigned. Other functions: o Research and resolve Member or team member concerns as directed. o Compose and type general correspondence including emails, letters, memo communication for staff, vendors and Members. Minimum Qualification: Knowledge, Skills and Abilities 2 years of experience in consumer lending industry or closely related field. Thorough knowledge in the use of Internet-based loan origination software. Knowledge of lending principles, practices, rules, regulations, and sales. Ability to calculate income from paystubs, tax returns and or business returns. Knowledge of compliance requirements. Skill in the operation of personal computers and general office equipment. Ability to communicate effectively both verbally and in writing. Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members. Ability to act independently and confidentially, using discretion and tact. Ability to analyze situations and recommend workable solutions. Ability to coordinate a variety of activities simultaneously and prioritize work. Ability and desire to work in and contribute to a team environment.
    $36k-54k yearly est. 5d ago
  • SAP Specialist

    99 Ranch Market 4.2company rating

    Loan servicing specialist job in Buena Park, CA

    Junior Program Manager (SAP) Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary: As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem. Responsibilities: Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects. Assist in project planning activities including defining project scope, goals, timelines, and deliverables. Track project milestones and deliverables, prepare status reports, and help manage project documentation. Facilitate communication between project stakeholders, including business units, technical teams, and external vendors. Organize and schedule project meetings, document meeting minutes, and follow up on action items. Help identify project risks, issues, and dependencies, and support mitigation planning. Monitor and support change management activities related to SAP projects. Ensure compliance with internal standards, governance frameworks, and best practices in project execution. Maintain and update project tracking tools, including timelines, risk logs, and issue trackers. Participate in testing and training coordination for SAP modules, as needed. Perform other duties as assigned by management. Qualification: A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. 1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment. Bilingual proficiency in English/Mandarin is strongly preferred. Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD). Understanding of project management methodologies (Waterfall, Agile, etc.). Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project. Strong organizational, multitasking, and time management skills. Effective verbal and written communication skills. Detail-oriented with a proactive, solution-focused mindset. PMP, CAPM, or SAP-related certifications are a plus. Authorized to work in the United States without sponsorship. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation: The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams: We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************ Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
    $70k yearly 5d ago
  • Loan Closing Analyst

    Archwest Capital

    Loan servicing specialist job in Irvine, CA

    Essential Functions Draft real estate loan documents (including closing instructions) and review executed versions to ensure accuracy and compliance with closing procedures Review formation documents to determine signing authority and prepare signature blocks Coordinate closing, and delivery phases of loans originated or acquired to ensure requirements are satisfied within a specified timeframe while maintaining internal checklists in real-time Be the point of contact between all parties involved in the funding transaction Data Entry to maintain Salesforce updated in real time Responsible to request, review and approve settlement statements Request and analyze current real estate tax information Perform duties under moderate to close supervision and actively engage supervisor and/or manager to resolve complex issues Remain current on funding guidelines and compliance requirements Effectively communicate status and expectations to internal staff, attorneys, and escrow/title Utilize time management skills to stay on track with multiple loans at various stages of the funding process Competencies/Skills Strong attention to detail with the ability to stay organized and problem solve in a fast-paced environment Ability to articulate issues, problem solve and analyze with creative and outside of the box thinking Strong communication skills (written and verbal) with internal and external partners; ability to convey findings in a concise and comprehensive manner Effective organization and time management skills Capability to build trusting relationships internally and externally and elicit confidence by demonstrating reliability Strong team player with the ability to work effectively in a cooperative and diverse environment Capacity to analyze processes, support change and think operationally and strategically to achieve business goals Advanced use of Microsoft Office Suite Education and Experience Associate or bachelor's degree Minimum 2 years of direct experience closing/funding loans Working knowledge of lending practices and industry standard processes Title or Escrow experience is a plus Accessibility: At Archwest, we will make reasonable accommodations to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at ***************************
    $35k-55k yearly est. 5d ago
  • ServiceNow Specialist (PPM)

    Prosum 4.4company rating

    Loan servicing specialist job in California

    ServiceNow PPM Implementation Specialist (Project Manager/Business Analyst) We are seeking a highly motivated and experienced ServiceNow PPM Implementation Specialist to drive the successful configuration, deployment, and adoption of the ServiceNow Project Portfolio Management (PPM) module. This role will function as a hybrid Project Manager and Business Analyst, collaborating closely with IT, business stakeholders, and end-users to maximize the value of our ServiceNow platform for project, portfolio, and operational work management. Key Responsibilities 1. ServiceNow PPM Implementation & Configuration Lead the end-to-end implementation and configuration of the ServiceNow PPM module. Translate complex business requirements into technical solutions within the ServiceNow platform. Configure core PPM functionalities, including: Project and Operational Work Tracking Time Entry and Reporting Project Intake and Demand Management (Idea/Demand to Project lifecycle) Resource Management (Demand/Supply Tracking) Financial Planning and Portfolio Management (as needed). 2. Business Analysis & Stakeholder Management Conduct workshops and interviews with Project Managers, Resource Managers, and Individual Contributors to gather and document detailed requirements. Develop functional specifications, process flows, and use cases. Serve as the primary liaison between technical development teams and business stakeholders. 3. Training, Adoption, and Change Management Develop and deliver comprehensive training programs (documentation, sessions, Q&A) for various user groups (PMs, RMs, contributors). Drive user adoption by communicating value, addressing pain points, and supporting users through the transition. Create and maintain high-quality documentation for processes and system usage. 4. Platform Optimization & Operational Support Assist in optimizing the existing use of the core ServiceNow platform for operational ticket tracking, reporting, and dashboard creation. Identify opportunities to leverage ServiceNow features to streamline operational processes and improve efficiency. Create and maintain reports, metrics, and dashboards to provide visibility into project health, resource utilization, and operational performance. Required Qualifications Proven Experience: Minimum of 3-5 years of experience as a Business Analyst or Project Manager, with a strong focus on enterprise system implementation. ServiceNow Expertise: Minimum of 2 years of direct, hands-on experience implementing, configuring, or supporting the ServiceNow PPM module (or ITBM Suite). Technical Skills: Deep understanding of ServiceNow platform capabilities, configuration, and best practices. Functional Knowledge: Strong grasp of Project Management methodologies (Waterfall, Agile), Portfolio Management, Resource Management, and IT Service Management (ITSM) concepts. Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences. Preferred Qualifications ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) - Project Portfolio Management. Experience with other ServiceNow modules (ITSM, CSM, HRSD, etc.). PMP, PMI-ACP, or other relevant project management certifications. Experience working in healthcare environment
    $96k-126k yearly est. 5d ago
  • Localization Specialist (Language Support)

    Vaco By Highspring

    Loan servicing specialist job in San Jose, CA

    Hybrid role in San Jose, CA This role requires fluency in English and at least one of the following languages: German, French, Thai, Italian, Hindi, Korean, Japanese, Arabic, Spanish, Polish, Norwegian, Turkish, French As a speech evaluator, you'll be expected to support product internationalization (i18n) eval and engineering. Examples include localization, data annotation and validation; identifying canonical queries; E2E testing once i18n is enabled; and deep dive testing to support quality efforts This is a vendor role with Highspring for a client's team, a Fortune 100 company. This position is hybrid at our San Jose, CA location. Minimum Qualifications * Fully fluent, written and verbal, in English and native German, French, Thai, Italian, Hindi, Korean, Japanese, Arabic, Spanish, Polish, Norwegian, Turkish, French. * Excellent written and verbal communication skills * Ability to clearly explain linguistic challenges and cultural questions and concepts for the locale of expertise * Undergraduate degree * Strong analytical skills * 1-2 years work experience * Proficient in Google Docs and Sheets Preferred Qualifications * Fluent (verbal and written) in more than 1 language * Familiarity with voice-activated devices * Linguistic degree or background Schedule Requirements * Monday to Friday, standard business hours (flexible schedule within business hours) Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Desired Skills and Experience * Fully fluent, written and verbal, in English and native German, French, Thai, Italian, Hindi, Korean, Japanese, Arabic, Spanish, Polish, Norwegian, Turkish, French. * Excellent written and verbal communication skills * Ability to clearly explain linguistic challenges and cultural questions and concepts for the locale of expertise * Undergraduate degree * Strong analytical skills * 1-2 years work experience * Proficient in Google Docs and Sheets
    $48k-97k yearly est. 1d ago
  • Cybersecurity GRC Specialist

    Hyundai Capital America 4.6company rating

    Loan servicing specialist job in Irvine, CA

    Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: Medical, Dental and Vision plans that include no-cost and low-cost plan options Immediate 401(k) matching and vesting Vehicle purchase and lease discounts plus monthly vehicle allowances Paid Volunteer Time Off with company donation to a charity of your choice Tuition reimbursement What to Expect The Cybersecurity Governance Manager plays a critical role in the organization's second line of defense, ensuring policies, governance frameworks, and regulatory adherence in cybersecurity governance, risk and compliance across the organization. This role establishes oversight mechanisms, monitors compliance with industry regulations, and ensures access-related risks are effectively managed. In addition, this role ensures governance and compliance strategies are aligned with business objectives and security standards. What You Will Do 1. Cybersecurity Governance and Risk Management Manage, maintain and enforce security policies, standards and guidelines related to Cybersecurity governance processes. Develop, implement, maintain and execute a Cybersecurity Risk Register, Policy Risk Exception Process, and Procedures. Conduct risk assessments and impact analyses to identify risks, manage remediations, to ensure compliance across business systems, IT Infrastructure, and network operating environments. 2. Cybersecurity Risk Assessment Perform Global Integrated Security Framework (GSIF) assessments, monitor and ensure remediations are following GSIF ISO 27001 standards across cross-functional departments. Collaborate with Cybersecurity Risk Management, Cybersecurity Engineering Operations, and IT to ensure security best practices are integrated within each project and system deployment. Cybersecurity Governance and Risk Reporting Develop metrics and reporting for senior management and stakeholders that identify security risks and provide actionable insights to address gaps. Develop and maintain the governance mechanisms and automation tools track the Risk Register, and compliance status across the organization. Develop and maintain dashboards and regular reporting to manage management performance metrics, risk metrics. Qualifications What You Will Bring Minimum 5-7 years progressive experience in cybersecurity governance, risk management, or compliance within financial services with a deep understanding of the IT systems. Bachelor's degree in Cybersecurity, Information Security, Risk Management or a related field Master's degree a plus. Certifications such as CISSP, CISM, CRISC, CGEIT, CISA, and ITIL are highly desirable. Working knowledge of Cybersecurity risk management frameworks, Governance, Risk, and Compliance process, IT general controls (e.g. asset classification, risk assessments, vulnerability and threat analysis, risk treatment, audit controls and remediation, vendor risk management, and IT risk management & reporting). Working knowledge of Information Security & Risk Frameworks including ISO 27001/2, ISO 31000:2009, ISO 27005:2008; NIST Special Publications and Methodologies (e.g. SP800-12, 30, 37, 39, 53,150, 161). Working knowledge of California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), NYDFS Cybersecurity Regulation, PCI-DSS, FFIEC, SOX, and other relevant laws and regulations. Basic understanding of financial regulatory frameworks and cybersecurity best practices. Ability to communicate complex security concepts to business leaders and technical teams. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com. Primary Location: United States-California-Irvine Work Locations: Headquarters 1 3161 Michelson Dr. Ste 1900, Irvine 92612 Job: Information Security Job Type: Regular Overtime Status: Exempt Schedule: Full-time Minimum Salary: $92,500.00 Maximum Salary: $143,500.00
    $92.5k-143.5k yearly 2d ago
  • SAP FICO Specialist

    Amtec Staffing 4.2company rating

    Loan servicing specialist job in Irvine, CA

    Title: Digital & IT SAP FICO Specialist Salary range: $130k-$155k US Citizen only Exp: SME Finance & Controlling SAP configuration Manufacturing background preferred POSITION SUMMARY: The SAP Finance and Controlling functional subject matter expert is accountable for ensuring the SAP solution provided to the customer is fit for purpose, consistent across businesses, aligns with the company'sSAP template and satisfies the business requirements. Knowledge areas are SAP ECC 6.0 and S/4 in-depth knowledge of the modules for Finance, Controlling and Project Systems but as the role is broad additional SAP modules knowledge will be beneficial. RESPONSIBILITIES: Act as the subject matter expert to projects on SAP FICO functional modules in the role arena and advise on what the art of the possible is. Elicit requirements using interviews, process reviews, shadowing, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task & workflow analysis. This will either be as an individual SAP Subject Matter Expert or in conjunction with a Business Analyst. Critically evaluate information gathered from multiple sources, reconcile conflicts, identify, and close gaps, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and SAP functional requirements and deliver appropriate artefacts on standard templates, including but not limited to Process Flows, Technical Design, Solution Design, User Stories, Use Cases, GUI Screen and Interface designs. Successfully engage in multiple initiatives simultaneously. Interpret customer business needs and translate them into application and operational requirements. Act as the liaison between the customer community and the SAP application teams regards SAP capability. Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability, functionality and performance needs. Implement and deploy SAP template solution to achieve defined business goals to design, maintain, deploy solution for Finance and controlling component and cross functional components such as production planning, procurement etc. Owns and manages the design, documentation and implementation of processes and process improvements in conjunction with process owners, Super Users, SAP functional specialists and third-party as part of the SAP CoE. Initiates continuous improvements activities to increase the efficiency of the business information systems and meet global business objectives. QUALIFICATIONS: 4-year University / College Degree and relevant technical / business certifications Five or more years experience in Information Technology Experience in security best practices and compliancy requirements for area of expertise Ability to travel as needed Available to provide after-hours technical support as needed Additional SAP Qualifications: A minimum of 5 years SAP full cycle implementation experience in Financial Accounting, Controlling and Management Accounting as well as support experience. Experienced SAP finance and controlling subject matter expert who is able to engage with business, extract business requirements and configure SAP solutions. Must have worked in customized processes and SAP Template solutions within the SAP arena. Must have worked in RICEFW developments, exposure to BAPI, Integration, User exits. Excellent verbal and written communication skills and the ability to interact professionally with a diverse stakeholder group including executives, managers, business process owners and subject matter experts. Identify and manage senior stakeholders, evaluate their interests and establish effective communication channels ensuring effective stakeholder management and engagement. Specify requirements for toolset adaptions, acceptance testing of implemented solutions, develop migration strategies and plans. Provide Technical expertise within their functional area with the team, prove accountability and be a role models to others. Ensure processes, deliverables and responsibilities are fully aligned with strategic priorities / goals of the organization. Good appreciation of systems design and SAP configuration. Working knowledge of appropriate legislation, accounting standards, including the Data Protection Act, DFARS and ITARS. Day-to-day use of Microsoft Outlook, Excel, Word, Visio & PowerPoint Able to facilitate workshops, lead discussions and gain consensus views on decisions. Knowledge of business processes, commercial drivers and activities.
    $43k-57k yearly est. 4d ago
  • AI Specialist

    Brooksource 4.1company rating

    Loan servicing specialist job in Sacramento, CA

    AI Specialist - Generative AI & Business Intelligence Onsite 2-3 times a week: 100 Waterfront Place West Sacramento, CA 95605 W-2 with Brooksource - not able to work c2c or 1099 We are looking for an experienced AI Specialist to lead the design and implementation of advanced Artificial Intelligence (AI) and Generative AI (GenAI) solutions for CalSTRS. This role will focus on enabling AI-driven analytics, building scalable AI platforms, and integrating intelligent capabilities into enterprise Business Intelligence (BI) and Data Warehousing (DW) environments using AWS, Snowflake, and Power BI. Key Responsibilities Design and implement AI/ML and GenAI use cases to enhance BI and analytics capabilities. Develop AI platform architectures with agentic AI capabilities for accelerated deployment. Collaborate with stakeholders to identify AI opportunities and create business cases. Integrate AI solutions with BI/DW tools and ensure seamless data flow and governance. Establish and enforce enterprise-wide Data Governance frameworks, policies, and standards. Ensure compliance with California State IT policies, SDLC methodologies, and industry best practices. Provide technical leadership on AWS Bedrock and Microsoft Copilot integrations. Mandatory Qualifications Successfully delivered at least one BI/DW engagement with a total project budget of $20M+. 3+ years of experience designing and implementing AI or ML use cases. Proven experience developing enterprise-wide Data Governance frameworks and implementation plans. 5+ years of experience identifying BI use cases and creating KPI analyses, risk assessments, and implementation roadmaps. Desired Qualifications 5+ years consulting for California State agencies, adhering to state SDLC methodologies and IT standards. Technical certifications in cloud architecture, GenAI, or GenBI. Experience designing and building AI platform architectures with agentic AI capabilities. Familiarity with AWS Bedrock and Microsoft Copilot integrations. Expertise in project management using PMI PMBOK and Scaled Agile Framework. Local to California and able to work onsite as needed.
    $49k-91k yearly est. 1d ago
  • Bilingual Spanish Specialist

    Afni 4.1company rating

    Loan servicing specialist job in Marana, AZ

    Our Bilingual/Spanish Representative team starts between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot. Walk into your career at Afni! What Will I Do as a Bilingual/Spanish Representative? Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide exceptional customer experience for customers. Duties and Responsibilities Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs. Educate the customers on our insurance products and services while identifying opportunities to sell additional products. Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources. Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues. Engage in a conversation with people from all walks of life. Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role. As a Bilingual/Spanish Representative, you will get: Full time hours. 40-hour work week. Job Stability. We've been in business since 1936. Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. Medical, Dental and Vision Insurance. We will help cover the cost of your premium. Tuition Reimbursement. Your goals are important and we'll help you achieve them. Referral Program. We have one of the most lucrative referral programs around. Career Growth. Most of our senior leadership started as agents. We promote from within! Annual Performance Reviews. We reward your good work with more money. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. TAZHGen Click this link to learn more about our Referral Rewards Program: **************************************** *Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: ************************************** Where are we located: ********************************* What's new with us: *********************************** What it's like being part of the Afni family: ************************************* What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $37k-40k yearly 4d ago
  • Report Specialist

    24 Seven Talent 4.5company rating

    Loan servicing specialist job in Los Angeles, CA

    About the Company: This is a fast-paced retail and e-commerce company specializing in apparel and lifestyle products. The team is collaborative and detail-oriented, supporting both brick-and-mortar stores and online sales channels. The Data Entry / Report Specialist will support retail operations, customer service, and reporting. This is a temporary-to-permanent position filling in for an employee on leave. Key Responsibilities: Retail Store Support: Process seasonal and replenishment orders, including pick tickets, UPC labels, and invoices. Communicate replenishment status and shipping updates to retail stores. Maintain POS systems, including uploading stock and making inventory adjustments. Process store RMAs and adjust stock accordingly. Customer Support: Process bounced back orders (Return to Customer). Manage FedEx claims and Shopify chargebacks. Support online returns via ReturnGO as needed. ERP - Style Master: Create new product styles and update existing ones. Upload product images and generate UPCs. Export styles to JOOR when applicable and manage product URLs. Send UPC/QR code labels to vendors. NuOrder: Create and maintain linesheets. Upload style images and make updates as needed. Additional Support: Assist with WSL-related tasks and gift order processing/invoicing. Print UPC/QR codes as requested by DC. Reporting: Generate weekly Work-in-Progress (WIP) Flow report. Produce weekly Exchange Tracking report and UPC reports. Generate additional reports as requested by the Operations team. Temp-to-Perm Data Entry / Report Specialist Location: Vernon, CA (3 days onsite) Pay: $30hr Start Date: ASAP - urgent Schedule: Part-time, 3 days per week
    $30 hourly 4d ago
  • Loan Servicing Representative

    Hughes Federal Credit Union 4.7company rating

    Loan servicing specialist job in Tucson, AZ

    In this role you will assist members, staff, and third parties with general aspects of loan servicing and vehicle total loss claims for the credit union. Tracking and processing vehicle total loss claims. Ensuring total loss claims are processed and completed in a timely and accurate manner. Working with third-party insurance providers and government agencies in the processing of total loss claims. Assisting credit union members and staff with vehicle total loss claim related questions or issues. Salary: $20.00-$26.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Manage and track all total loss claims for vehicles used as collateral for credit union loans. Accurately document each step of the total loss process. Conduct account history research for documentation required by third parties in the claim process. Contact primary insurance carriers and provide required documentation, as needed. Contact law enforcement, as needed, for accident reports or other documents required to process claims. Contact VSC providers and provide required documentation as needed to receive refund. Contact GAP insurance providers and provide required documentation as needed for GAP claim. Work with members during the claim process to provide good faith modifications. Accurately update tracking logs and/or computerized system. Notify manager of any concerns or issues associated with a total loss claim. Qualifications: Required Skills: Minimum of six months of similar or related experience High school diploma or equivalent Excellent Customer service and interpersonal communication skills Strong organizational skills and attention to detail Preferred Skills: Basic understanding of bankruptcies, repossessions, legal actions, foreclosures, loan extension/modifications, and collateral protection What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
    $20-26 hourly Auto-Apply 2d ago
  • Spec II, Foreclosure

    Pennymac 4.7company rating

    Loan servicing specialist job in Moorpark, CA

    PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day As a Foreclosure Specialist II, you will be responsible for managing various aspects of the foreclosure process, working with a high degree of autonomy and expertise. You will be expected to leverage your comprehensive understanding of the legal and financial procedures involved to ensure accuracy and adherence to all applicable regulations. You will also mentor and guide junior staff. The Foreclosure Specialist II will: Foreclosure Case Management: You will manage a caseload of foreclosure accounts, which includes reviewing loan documentation, tracking critical deadlines, and ensuring compliance with company policies and investor guidelines. This role involves handling more complex cases and resolving escalated issues Document Preparation: You will oversee the preparation and execution of essential legal documents, such as filings and deeds for judicial foreclosures, ensuring accuracy and compliance with all legal and regulatory requirements Stakeholder Communication: You will communicate and collaborate with external parties, including attorneys, property preservation vendors, and other service providers. This role requires a high level of professional communication and negotiation skills Compliance and Accuracy: You will ensure that all foreclosure actions are accurate, timely, and compliant with federal, state, and investor requirements. You will be a resource for ensuring adherence to best practices and regulatory changes Financial Calculations: You will manage the calculation of financial figures, such as judgment figures and bid amounts, and analyze financial data to determine the best course of action Process Management: You will identify opportunities for process improvements and contribute to the development of departmental policies and procedures Mentorship and Guidance: You will provide guidance and mentorship to Entry-Level Foreclosure Specialists, supporting their professional development and ensuring team efficiency Special Projects: You will participate in and/or lead special projects related to foreclosure processes, compliance, or system enhancements What You'll Bring A high school diploma or equivalent; Bachelor's degree preferred A minimum of two years of experience as a Foreclosure Specialist or two years in a related field In-depth knowledge of federal, state, and investor requirements related to foreclosure Proven ability to manage complex foreclosure cases and resolve escalated issues Excellent written and verbal communication skills, with the ability to interact effectively with internal and external stakeholders Strong analytical and problem-solving skills. Exceptional attention to detail and a commitment to accuracy Proficiency in relevant software and systems, including Microsoft Office Suite Ability to work independently and as part of a team. Strong leadership skills and a willingness to mentor junior staff Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $45,000 - $66,000 Work Model OFFICE
    $45k-66k yearly Auto-Apply 24d ago
  • Foreclosure Real Estate Specialist

    KW Irvine 4.3company rating

    Loan servicing specialist job in Irvine, CA

    Job Description Unlock New Opportunities as a Foreclosure Real Estate Specialist. Are you a licensed real estate professional looking to expand your career in a high-demand niche? Whether you're an experienced agent or just beginning your real estate journey, this is your chance to specialize in foreclosure and distressed properties-a market filled with opportunity and potential for growth. Why Join Our Team? Specialized Training: Gain in-depth knowledge of the foreclosure process, from pre-foreclosure to bank-owned sales, with expert training and resources. Pre-Qualified Leads Provided: Focus on serving clients, not cold calling. We deliver high-quality leads directly to you. Comprehensive Support: Access professional administrative support, proven marketing tools, and advanced technology to streamline your day-to-day tasks. Upside Earning Potential: With a competitive, commission-based structure, your hard work directly drives your income. Your Role: Assist buyers, sellers, and investors in purchasing and selling foreclosure and distressed properties. Guide clients through the foreclosure process, offering expert advice and ensuring a smooth experience. Stay up to date on local foreclosure listings, market conditions, and investment opportunities. Build long-term relationships with clients and industry partners to generate repeat and referral business. Who We're Looking For: A licensed real estate agent or someone actively pursuing their real estate license. Strong communicators with excellent client service and problem-solving skills. Self-motivated professionals who thrive in a fast-paced, goal-driven environment. Individuals eager to develop expertise in the foreclosure and distressed property niche. Why Foreclosure Real Estate? The foreclosure market offers unique opportunities for real estate professionals to build a profitable, specialized career, even in fluctuating market conditions. With our team's training, tools, and lead flow, you'll have everything you need to succeed in this high-demand sector. Take the First Step Toward Specialization and Success. If you're ready to grow your career, develop specialized knowledge, and help clients uncover valuable opportunities in the foreclosure market, we want to hear from you. Apply today and start your journey with a team dedicated to your success. Compensation: $125,000 - $225,000 yearly Responsibilities: Guide clients through the foreclosure process, ensuring they feel informed and supported every step of the way. Assist buyers, sellers, and investors in navigating the purchase and sale of foreclosure and distressed properties. Stay informed on local foreclosure listings and market conditions to provide clients with the most current opportunities. Build and nurture long-term relationships with clients and industry partners to foster repeat and referral business. Collaborate with our team to leverage specialized training and resources, enhancing your expertise in the foreclosure market. Utilize provided pre-qualified leads to focus on delivering exceptional client service, not cold calling. Employ advanced technology and marketing tools to streamline your daily tasks and maximize efficiency. Qualifications: Real Estate license or in the process of getting one. Experience in real estate, with a focus on foreclosure and distressed properties, is preferred. Ability to guide clients through complex processes with clarity and empathy. Proven track record of building and maintaining long-term client relationships. Strong communication skills to effectively convey market insights and opportunities. Self-motivated and goal-oriented, thriving in a fast-paced environment. Proficiency in using advanced technology and marketing tools to enhance efficiency. Licensed real estate agent or actively pursuing a real estate license in California. About Company At Keller Williams Irvine, we're more than just a brokerage - we're a powerhouse of opportunity, growth, and success! As the #1 brokerage in Irvine and one of the top offices in all of Orange County, we have proudly served our community for over 20 years. We're home to some of the County's top agents and teams, consistently delivering professionalism, integrity, and results. We've empowered more agents to achieve a 6-figure income than any other office around. Our agents are armed with cutting-edge resources, marketing strategies, and tools to help clients find their perfect high-rise condominium or luxury mansion. Our mission is to build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. With our proven systems, unparalleled training, and comprehensive support, we help you achieve your goals faster than you ever imagined. Join Keller Williams Irvine - where your success story begins!
    $43k-58k yearly est. 18d ago
  • Member Loan Specialist I,II

    Cal Coast Credit Union 4.1company rating

    Loan servicing specialist job in San Diego, CA

    This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services. DIMENSIONS Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards. Sales Expectations: Meet/exceed established monthly/annual sales goals Consumer loan annual funding goal: 120 Real estate loan annual funding goal: 36 New member annual goal: 120 Consumer loan protection products: 33% loan penetration Additional referral requirements: auto buying services, investment products, and credit union promotional products and services Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit Member Support: Approximately 200,000 credit union members Supervisory responsibilities This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position. NATURE & SCOPE Member Loan Specialist I Cross-selling credit union products and services : Recommends products or services that meet the member's needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations. Advises members with new account and loan inquiries : Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions. Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options. Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct. Knowledge of Credit Union products and services: Maintains up to date knowledge of credit union products and services. Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently. Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs. Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner. Serves as a backup to Member Service Representatives : Supports all levels of service in the call center phone queues, to include online banking and card-related calls. Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products. Performs other relevant and related duties as required . Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition: Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product. Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process. Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities A high school diploma or equivalent is required. Member Loan Specialist I : 2 years' experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service. Member Loan Specialist II: 3 years' experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service. Previous experience in a call-center preferred. Excellent communication skills; sound judgment, and attention to detail. Ability to work in a fast-paced call center environment. Previous experience with Microsoft Windows applications is preferred. Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures. Major Accountabilities Ensure sales and service goals are met. Present a friendly, outgoing and positive demeanor. Process new accounts and/or loans accurately and completely. Complies with all other policies and procedures. PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting and/or standing. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Member Loan Specialist MLS I - $21.5468-$26.9336 MLS II - $23.9440-$29.9330
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Bilingual Loan Specialist

    Regional Finance 4.1company rating

    Loan servicing specialist job in Phoenix, AZ

    Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $45,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Bilingual English/Spanish Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
    $45k yearly Auto-Apply 16d ago
  • Member Loan Specialist I,II

    California Coast Credit 3.8company rating

    Loan servicing specialist job in San Diego, CA

    This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services. DIMENSIONS Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards. Sales Expectations: Meet/exceed established monthly/annual sales goals Consumer loan annual funding goal: 120 Real estate loan annual funding goal: 36 New member annual goal: 120 Consumer loan protection products: 33% loan penetration Additional referral requirements: auto buying services, investment products, and credit union promotional products and services Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit Member Support: Approximately 200,000 credit union members Supervisory responsibilities This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position. NATURE & SCOPE Member Loan Specialist I Cross-selling credit union products and services : Recommends products or services that meet the member's needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations. Advises members with new account and loan inquiries : Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions. Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options. Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct. Knowledge of Credit Union products and services: Maintains up to date knowledge of credit union products and services. Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently. Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs. Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner. Serves as a backup to Member Service Representatives : Supports all levels of service in the call center phone queues, to include online banking and card-related calls. Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products. Performs other relevant and related duties as required . Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition: Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product. Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process. Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities A high school diploma or equivalent is required. Member Loan Specialist I : 2 years' experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service. Member Loan Specialist II: 3 years' experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service. Previous experience in a call-center preferred. Excellent communication skills; sound judgment, and attention to detail. Ability to work in a fast-paced call center environment. Previous experience with Microsoft Windows applications is preferred. Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures. Major Accountabilities Ensure sales and service goals are met. Present a friendly, outgoing and positive demeanor. Process new accounts and/or loans accurately and completely. Complies with all other policies and procedures. PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting and/or standing. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Member Loan Specialist MLS I - $21.5468-$26.9336 MLS II - $23.9440-$29.9330
    $42k-58k yearly est. Auto-Apply 60d+ ago
  • Loan Underwriter

    Archwest Capital

    Loan servicing specialist job in Irvine, CA

    Essential Functions Underwrite business purpose bridge or construction loans in compliance with credit guidelines. Review loan files for completeness, identify missing documentation, and approve borrower background. Collaborate with Sales, Processors, Managers and Closers to communicate guideline requirements and finalize loan scenarios. Must be able to prioritize time sensitive deadlines. Manage pipeline of 60+ loans with efficiency and accuracy. Analyze valuations for accuracy, risk and detail review of comparable market sales. Participate in weekly pipeline meeting. Identify and evaluate strengths, mitigating factors, and weaknesses of the loan request and escalate risks and issues. Prepare and submit exception memos for scenarios falling outside guidelines. Perform duties and responsibilities specific to department functions and activities. Performs other duties and responsibilities as required or assigned by Manager. Competencies/Skills Strong attention to detail with the ability to stay organized and problem solve in a fast-paced environment. Ability to articulate issues, problem solve and analyze with creative and outside of the box thinking. Strong communication skills (written and verbal) with internal and external partners; ability to convey findings in a concise and comprehensive manner. Effective organization and time management skills. Capability to build trusting relationships internally and externally and elicit confidence by demonstrating reliability. Strong team player with the ability to work effectively in a cooperative and diverse environment. Capacity to analyze processes, support change and think operationally and strategically to achieve business goals. Proven ability to partner with clients to identify business challenges and effective strategies/alternatives to mitigate them. Highly self-motivated and self-directed. Advanced use of Microsoft Office Suite with emphasis on advanced excel skills. Financial analytical analysis with math and general accounting knowledge. Education and Experience 2 years' experience underwriting business purpose and/or multifamily, commercial lending. 2 years' experience reviewing guarantor and borrower background reports, valuation analysis, including entity documentation to determine ownership and borrower structure. 5 years of analytical experience within financial services, commercial banking, or business purpose lending. Accessibility At Archwest, we will make reasonable accommodations to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at ***************************.
    $47k-73k yearly est. 1d ago
  • Pre-Foreclosure Default Specialist II

    Pennymac 4.7company rating

    Loan servicing specialist job in Moorpark, CA

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Pre-Foreclosure Default Specialist is responsible for minimizing risk exposure by working in partnership with Foreclosure, Bankruptcy, and REO vendors, in addition to Title Resolution and Closing Attorney resources to administer foreclosure cases requiring higher levels of proficiency due to complexity (analytical, technical, and business knowledge components). The Pre-Foreclosure Default Specialist will: Manage and report on financial and accounting aspects of assigned portfolio, including performance and profitability, timelines of disposition, overall characteristics, status and general reporting to senior management Provide useful and timely feedback to the Manager about market conditions, problem areas, legislation and any conditions which may impact established goals Interface and coordinate with other departments, including Home Retention, Capital Markets, REO, Bankruptcy, Appraisal, Accounting, Legal, and Collections Provide support to local and outside to review and comment on court documents, assist in resolution of litigation matters and attorney inquiries, and consult with counsel on escalated borrower issues received by default management Coordinate and attend deposition, mediation, and trial date appearances with counsel and senior department personnel Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Thorough knowledge of loan servicing, foreclosure, bankruptcy, REO, legal and title Strong aptitude for assessing, understanding and quantifying risk Must be highly proficient in Excel and Word Financial Services and, if possible, mortgage industry experience preferred Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $38,000 - $53,000 Work Model OFFICE
    $38k-53k yearly Auto-Apply 1d ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Yuma, AZ?

The average loan servicing specialist in Yuma, AZ earns between $25,000 and $222,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Yuma, AZ

$74,000
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