Loan specialist jobs in Coconut Creek, FL

Job Description We are seeking a full-time Inside Loan Officer to join our Boca Raton office. This is an in-office position where you'll have access to inbound leads, ongoing training, and the full support of our experienced operations and marketing teams. You will be responsible for working with clients from pre-qualification through closing, ensuring a seamless and positive mortgage experience. Loans and leads will be given to you from transitioning loan officers, as well as handling Corporate Leads. Compensation: $100,000 - $200,000 yearly Responsibilities: Manage and convert inbound leads and loans into funded loans. Help transition loan officers learn our processes and systems as well as maintaining communication with them and our Ops staff to ensure smooth transition of loans. You will also handle loans for Branch Managers to allow coverage when individuals go on vacation. Qualifications: Must be an experienced loan officer who's familiar with Agency, Govt, and Non-QM Loans. You do not need to self-source your own loans Must be a Team player Must be a great communicator About Company Choice Mortgage Group is not your typical lender. We're a forward-thinking, growth-driven company leveraging innovative technology and creative sales strategies to deliver a streamlined, customer-first mortgage experience. While others have slowed down, we've accelerated - and now we're looking for the right person to grow with us. Our Core Values are simple: we want to create a WOW experience for clients, our referral partners, and our employees.

Loan Administrator/Service Specialist Industry: Community Banking Employment Type: Full-time | On-site Salary Range: $50,000 - $60,000 Hours: Monday-Friday, 8:00 AM - 5:00 PM Overview: A well-established community bank is seeking a detail-oriented and customer-focused Loan Administrator/Servicing Specialist to join their team. This is an excellent opportunity to work in a professional, collaborative environment with a strong team culture and room for long-term growth. Key Responsibilities: Perform loan servicing tasks including insurance follow-up, tax payments, and escrow management Maintain accurate and organized loan files and documentation Support the back-office loan servicing function Assist with balancing and reconciliations (training provided) Track and manage escrow payments and insurance policies (~50 policies/month) Manage approximately 15-20 loans per month Required Qualifications: Experience with loan servicing at a community or big bank Familiarity with insurance policy requirements (e.g., wind/storm coverage, deductibles) Strong customer service skills Excellent written and verbal communication Highly organized with strong attention to detail Comfortable with basic Excel functions and general computer systems Degree not required Preferred Qualifications: Bilingual in Spanish Compensation & Benefits: Competitive salary: $50,000 - $60,000 Health, vision, and dental insurance PTO, Holidays Work Environment & Culture: Professional, polished, and team-oriented culture Strong collaboration across departments Supportive leadership and respectful workplace Interested candidates are encouraged to apply promptly. Interviews will be scheduled shortly.

About BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: Medical, Dental, and Vision 401K Plan with Matching Tuition Reimbursement Program Supplemental Benefits Engagement Area Wellness Studio & Gym Company Paid Life Insurance Health Savings Account with Company Contributions Essential Functions & Responsibilities Contact members by telephone and/or mail to identify and resolve repayment deficiencies, and establish proper loan and credit card repayment. Provide outstanding service to each internal and external member as defined by our Service Standards and Promises. Process post-charge-off, in-house collection activities Investigate misapplied payments and payroll deduction allocations. Performs other related duties as assigned. Maintain knowledge with B.S.A. Compliance training. Below is a breakdown of overall responsibilities: Contact members by telephone and/or mail to identify and resolve repayment deficiencies, and establish proper loan and credit card repayment. 45% Process post-charge-off, in-house collection activities 25% Investigate misapplied payments and payroll deduction allocations 15% Meeting Room Calendar Oversight 10% Other Duties as Assigned 5% Performance Measurements: Provide outstanding service to internal and external members as defined by our service standards and promises. Provide customer service regarding collections issues, process customer refunds, process and review account adjustments, and resolve client discrepancies and short payments. Monitors and maintains assigned accounts through customer calls, account adjustments, small balance write-offs, customer reconciliation, and processing credit memos. Accountable for reducing delinquency for assigned accounts. Follow up delinquent accounts, and update and maintain accurate financial records, including accounting, receivables, and credit records. To maintain accurate and complete records of all collection and recovery activity. To ensure that collection activity is both within credit union policy and all relevant regulations. To identify and inform management of potential underwriting problems. Minimum Expectations of Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and outside the organization for giving or obtaining information, building relationships, or soliciting cooperation. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Must be able to hear and speak clearly in person, and by phone, Must have personal computer skills, Must be able to sit for long periods of time. Competencies: Communication Decision Making/Judgement Customer Service Job Knowledge Initiative Compliance: Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Departments Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee may occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: * Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. * Assemble the complete loan package in proper order for underwriting. * Verify all required documentation (pre-underwrite) in the file. * Complete the required loan checklist. * Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. * Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. * Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. * Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. * Verify that vendor orders are complete, invoices are received and in the applicant's E-file. * Manage pipeline by completing and submitting reports within allotted turn-around times. * Assist set-up of loans. * Document all communication related to the loan application in the conversation log. * Train and assist supervision of new Loan Processors and other processing personnel. * Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. * Available to work varying hours and overtime if needed. Qualifications and Skills: * High School Diploma or equivalent. * Minimum of 5 years' residential mortgage processing experience. * Experience with Encompass. * Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. * Knowledge of DU, LP, Microsoft Office, and Windows. * Excellent math and analytical skills. * Excellent communication skills. * Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: * Annual Salary: Up to $80,000.00 - $90,000.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Space Coast Credit Union (SCCU), the 3 rd largest credit union in Florida, is looking for a Loan Processor III 2nd Shift (2nd Mortgages/Home Equity) to join our ONESCCU team at our Miramar Operations Center! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING! Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued . We offer a rich benefits package and career advancement opportunities. SCCU Team Member Benefits: ONESCCU annual bonus available! Hybrid Work Schedule with 2 days in office required Medical, Dental & Vision Insurance HSA (Health Savings Account) with SCCU matching contribution SCCU Paid Long Term and Short Term Disability coverage SCCU Paid Term Life Insurance Employee Assistance Program (EAP) Paid Time Off 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions Tuition Reimbursement Program after 1 year of service SCCU Team Member financial discounts & perks (save money every month!): Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat, etc. / GAP coverage at half price Fixed low-rate credit card- 5.99%, if approved FREE Identify Theft Protection! No fee SCCU accounts Position Summary The Loan Processor III as a representative of SCCU and provides exceptional quality service for members; to prepare/transmit all approved Home Equity and HELOC loans originated through the Express Services function and ensure a timely closing in order to exceed member expectations; to support all sales efforts of the Express Services staff. Ensure loans conform to regulatory requirements. Loan Processor III Salary Range: $23.36 - $24.89 per hour Loan Processor III Duties & Responsibilities: Prepares the loan for closing and ensures all closing documents are correct and accurate and are in compliance with government and credit union regulations. Ensures that loan approval stipulations are met prior to loan closing, and that third party requests are transmitted and received in order to meet established time standards. Resolves member problems, obtains information, researches records, follows up on details, assesses member needs timely and efficiently and reports the results to the inquiring party to develop and sustain profitable member relationship. Orders documentation from the borrower, or external sources that are needed, to facilitate a loan decision, including income and asset documentation, appraisals, title work, etc. Review asset documentation to insure assets are sourced and seasoned per program guidelines and the borrower has sufficient funds to close the transaction Review appraisal and insure it meets loan guidelines and compliance. Boards completed loans and disburses funds to member and/or creditors as necessary. Answer incoming calls, assist applicants with questions about loan files in process; or re-direct the caller to appropriate staff in other areas of department or the Credit Union. Maintain up to date knowledge and adheres to all regulations, policies, procedures and standards that pertain to this position. Capable of handling a pipeline of 30-50 loan files, with an average processing time to approval that meets current department goals. Communicate with borrower regarding documentation required, file progress, closing arrangements, etc, Adheres to established productivity and loan quality standards to meet quality service standards. Supports the sales efforts of all Express Services team members by providing the member with appropriate product and service materials in order to enhance the overall SCCU cooperative/member relationship. Attendance and punctuality are essential functions of this job. Consistently demonstrates a courteous, tactful and professional approach in dealing with members and internal customers in accordance with established customer service standards. Demonstrates concern and respect for others in all interactions, and inspires their confidence and trust. Demonstrates effective face-to-face communications, and telephone interactions, in accordance with established customer service standards. Articulates ideas, including written communications in a clear, concise, and grammatically correct manner. Modifies personal style or approach in order to adjust to changing environments and respond quickly to new situations. Gives fair consideration to new points of view and reorganizes project/work in order to quickly accommodate urgent tasks. Consistently demonstrates self-motivation and independent problem solving skills, requiring only minimal direct supervision, in order to maximize individual productivity and efficiency and attain member satisfaction. Proposes enhancements to work methods or procedures in order to improve process efficiency and/or the quality of results. Loan Processor III Qualifications: 1 to 3 years prior processing experience in consumer loan products or mortgage loan processing experience, closer, or underwriter with an emphasis on conventional loan products. Associate's Degree or completion of specialized course study or equivalent experience Maintains up-to-date knowledge, understanding and documentation of required State and Federal guidelines related to mortgage lending, including but not limited to new regulations from the Consumer Financial Protection Bureau (CFPB). Required to register with NMLS and adhere to the procedures and policies of the SAFE Act Bilingual English/Spanish Fluency is Preferred Loan Processor III Hours: Must be available Monday - Friday 10:00 am - 7:00 pm and rotating Saturdays 9:00 am - 3:00 pm.

Job Description Americas Mortgage Professionals is seeking a Senior Mortgage Loan Processor to join our dynamic and growing team in Fort Lauderdale. As a key player in the loan process, you will assist borrowers in their journey toward homeownership by precisely managing each mortgage loan file from disclosure to clear-to-close. You will ensure timely and accurate management of loan documentation, verification of borrower information, and maintain open communication with all parties involved - delivering a seamless mortgage process and exceptional customer service. In addition to a competitive salary and bonus opportunities, we offer a comprehensive benefits package that includes medical, dental, vision, and other supplemental insurance options. This is an in-office position, but we are open to the position being remote for the right fit. Benefits: Full health, dental, and vision insurance Paid time off (PTO) 401(k) with company match Compensation: $75,000 plus bonus Responsibilities: Loan Processing: Oversee the full-cycle processing of mortgage loan applications, ensuring all documentation is accurate, complete, and compliant with current regulations. Documentation Verification: Order and review essential documents, including Verifications of Employment, Insurance, Payoffs, Tax Transcripts, Credit Supplements, Condo Questionnaires, Subordination Requests, and Title Work. Communication: Maintain consistent communication with borrowers, loan officers, underwriters, and team members to provide updates and ensure a smooth, transparent loan process. Pipeline Management: Effectively manage a disciplined daily pipeline of 20-25 loans, ensuring each file advances efficiently through all stages of the loan cycle and achieves clear-to-close within target timelines. Compliance: Ensure every loan meets company policies, investor guidelines, and regulatory requirements with zero missed TRID or documentation errors. Problem Solving: Proactively identify and resolve issues or discrepancies early, presenting solutions instead of delays. Customer Service: Deliver top-tier customer service by guiding borrowers through the loan process with calm urgency, professionalism, and care. Process Improvement: Continuously seek opportunities to streamline workflows and enhance both operational efficiency and customer experience. Qualifications: Experience: Proven background as a senior mortgage loan processor. Knowledge: Strong understanding of FHA, VA, Conventional, and Non-QM loan products, along with investor guidelines and processing procedures. Attention to Detail: Ability to thoroughly review and verify documentation for accuracy and completeness. Organization: Highly organized and efficient, with excellent time management and the ability to manage multiple priorities and deadlines. Communication: Clear, professional communicator who keeps all stakeholders informed without chaos or delay. Problem-Solving: Skilled at identifying potential issues early and driving solutions calmly and efficiently. Technology: Proficient in Calyx Point or comparable LOS and investor portals (UWM, Newrez, PennyMac, etc.). About Company At Americas Mortgage Professionals, our mission is simple: Achieve Maximum Potential - A Mindset, A Mission, A Purpose. We start every day with this belief, and we're looking for team members who share it. When you join AMP, you're not just filling a role - you're stepping into a proven system that lets you do what you do best. You'll work directly with our top-producing LO, supported by an experienced processor, and backed by leadership that is committed to your growth. If you're excited to be part of a team that values excellence, builds lasting relationships, and helps both clients and Realtor partners shine - we want to hear from you. Apply today, and let's explore how your next big career move starts here at AMP.

Loan Service Representative - Electronic Services Department (Main Branch) Starting Salary: $22.00 Per Hour The Loan Service Representative (LSR) will be responsible for providing quality service to our members. The LSR will seek to provide solutions to all member account related problems. This high contact person requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner. The LSR actively loads loan applications, and disburses loans to existing members. The LSR protects our member's financial needs by cross-selling insurance protections products (i.e. Mechanical Repair Coverage, GAP, Life, Disability Protection, and ancillary Products) Essential Duties & Responsibilities: Communicates with member and/or non member in a professional, friendly, and efficient manner through either in-bound or out-bound calls. Handles all inquires on deposit accounts and loans including but not limited to: Visa credit cards, loans, bill payments/on-line banking, direct deposit, payroll deduction. Possess a thorough knowledge of Dade County Federal Credit Union products, services, policies and procedures. Actively opens accounts, loads loans, and disburses loans. Effectively cross-sells credit union products and services including payment protection on loans (i.e. Mechanical Repair Coverage, GAP, Life, and Disability Protection, and ancillary products) Participates in helping to regularly meet or exceed established department service and productivity goals as established by AVP of Branch Operations and/or Electronic Services Director Complies with all Bank Secrecy Act (BSA) regulations and standards, attends all required BSA training. Completes special projects and tasks as assigned. Perform all other related duties as required. Requirements: At least 1-3 years related experience and/or training in a bank/credit union call center/branch environment. Sales experience preferred Bilingual: English and Spanish Highly Desireable All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

NON RECOURSE LOAN AND BG/SBLC MT760 (LEASING) OFFER!!! WE ARE REGISTERED MONEY LENDER, FINANCE TRADER, FUNDER, INVESTOR AND DIRECT PROVIDER OF NON RECOURSE LOAN, BANK GUARANTEES(BG) , STANDBY LETTERS OF CREDIT(SBLC) , LETTER OF CREDIT (LC) , TRADE FINANCE AND ALL KINDS OF INDIVIDUALS AND COMPANIES FUNDING FROM TOP RATED BANKS WORLDWIDE FOR PROJECTS, IMPORT AND EXPORT BUSINESS AT LOW RATE!!! PLEASE IF YOU ARE LOOKING FOR NON RECOURSE LOAN, BG/SBLC MT760 (BANK INSTRUMENTS) AND PROJECT FUNDING WITHOUT COLLATERAL THEN CONTACT US THROUGH EMAIL: GLOBALFINANCELTDHK AT GMAIL.COM Job Description NON RECOURSE LOAN AND BG/SBLC MT760 (LEASING) OFFER!!! WE ARE REGISTERED MONEY LENDER, FINANCE TRADER, FUNDER, INVESTOR AND DIRECT PROVIDER OF NON RECOURSE LOAN, BANK GUARANTEES(BG) , STANDBY LETTERS OF CREDIT(SBLC) , LETTER OF CREDIT (LC) , TRADE FINANCE AND ALL KINDS OF INDIVIDUALS AND COMPANIES FUNDING FROM TOP RATED BANKS WORLDWIDE FOR PROJECTS, IMPORT AND EXPORT BUSINESS AT LOW RATE!!! PLEASE IF YOU ARE LOOKING FOR NON RECOURSE LOAN, BG/SBLC MT760 (BANK INSTRUMENTS) AND PROJECT FUNDING WITHOUT COLLATERAL THEN CONTACT US THROUGH EMAIL: GLOBALFINANCELTDHK AT GMAIL.COM Qualifications NON RECOURSE LOAN AND BG/SBLC MT760 (LEASING) OFFER!!! WE ARE REGISTERED MONEY LENDER, FINANCE TRADER, FUNDER, INVESTOR AND DIRECT PROVIDER OF NON RECOURSE LOAN, BANK GUARANTEES(BG) , STANDBY LETTERS OF CREDIT(SBLC) , LETTER OF CREDIT (LC) , TRADE FINANCE AND ALL KINDS OF INDIVIDUALS AND COMPANIES FUNDING FROM TOP RATED BANKS WORLDWIDE FOR PROJECTS, IMPORT AND EXPORT BUSINESS AT LOW RATE!!! PLEASE IF YOU ARE LOOKING FOR NON RECOURSE LOAN, BG/SBLC MT760 (BANK INSTRUMENTS) AND PROJECT FUNDING WITHOUT COLLATERAL THEN CONTACT US THROUGH EMAIL: GLOBALFINANCELTDHK AT GMAIL.COM Additional Information NON RECOURSE LOAN AND BG/SBLC MT760 (LEASING) OFFER!!! WE ARE REGISTERED MONEY LENDER, FINANCE TRADER, FUNDER, INVESTOR AND DIRECT PROVIDER OF NON RECOURSE LOAN, BANK GUARANTEES(BG) , STANDBY LETTERS OF CREDIT(SBLC) , LETTER OF CREDIT (LC) , TRADE FINANCE AND ALL KINDS OF INDIVIDUALS AND COMPANIES FUNDING FROM TOP RATED BANKS WORLDWIDE FOR PROJECTS, IMPORT AND EXPORT BUSINESS AT LOW RATE!!! PLEASE IF YOU ARE LOOKING FOR NON RECOURSE LOAN, BG/SBLC MT760 (BANK INSTRUMENTS) AND PROJECT FUNDING WITHOUT COLLATERAL THEN CONTACT US THROUGH EMAIL: GLOBALFINANCELTDHK AT GMAIL.COM

American Home Saver-TX. Mortgage Assistance "We Help Make the American Dream an Affordable Reality" American Home Saver is a Home Mortgage Modification Company that has been in the business of helping homeowners with making the American Dream of Home Ownership an Affordable Reality since 2005. Our experience in processing loan modifications has placed us in the top 1% of modification company's in the nation with a 95% success ratio. Our processing staff are experts in knowing the guidelines for FNMA, FLMC, FHA, VA and CONV modifications to include HAMP and HAUP. Visit us @ ************************* Job Description American Home Saver offers the opportunity for you to start a business part-time, while maintaining the security of your full-time job. Regardless of whether you love what you're doing now, and simply need to earn additional income - or if you want to launch an entire new career - American Home Saver offers you the flexibility to decide what's best for you. American Home Saver lets you start part-time to earn a second income, or transition to a new full-time career while you keep your current full-time job. American Home Saver is a company of people helping people. As a Mortgage Modification Specialist (1099 Independent Contractor) you will be meeting face to face with homeowners that are delinquent on their mortgage and facing foreclosure (received NOD) or imminent default (no lates, but struggling to make their payments) . Your responsibility will be to fully explain how the American Home Saver-Mortgage Assistance Program can help them save their home and get back on their feet. You will collect all documentation required to complete the Home Affordable Modification Program (HAMP) paystubs, mortgage statement, bank statement W-2. We will provided you with a minimum of 5 pre-qualified leads per week, however you are allowed to share our services with anyone that may be in need. There are no territory restrictions. Qualifications We are seeking individuals in the Broward County area with a background in Home Loan Preservation to work as a independent contractor with our company. The ideal candidate should have a minimum of 1 year's experience working in Home Preservation or Loss Mitigation with Customer interaction. Must have a high school diploma / GED. Pass a criminal background check, have dependable transportation with proof of current liability insurance, access to a computer and a active smart/android cellular phone. Support: We will provide you with our leading edge web-based technology operating system to give you the tools for success. Additional Information SALARY: Commensurate with experience with excellent opportunity for advancement.

We're searching for some really great people who enjoy customers as much as we do. Named as one of Puget Sound Business Journal's Best Places to Work three years running, 2021, 2022 and 2023. We are a certified Great Place to Work™ and were named a Best Workplace eight times, most recently in 2024 in the Financial Services and Insurance category. Check out our rating at: Working at Evergreen Home Loans | Great Place To Work Wow happens every day at Evergreen. Our vision is centered on changing the world one relationship at a time. Learn more about us on our website here. Discover what's possible with Evergreen. We're looking to add people who feel the same way we do about our customers, our associates, and the work we do. In return, you'll be part of a growing, contemporary company that rewards creative thinking and believes in helping you get to where you want to be. You'll also enjoy a comprehensive benefits package and an attractive 401K plan to help you grow along with us! We are seeking Loan Officers to acquire and retain new and existing customers, work with realtors and their clients to assist them in obtaining home loans, assist other Loan Officers as needed, support each loan transaction from application to closing, and provide excellent customer service to all partners, realtors, clients and borrowers. Essential Duties and Responsibilities: Customarily and regularly work away from Evergreens' place of business (or the Loan Officer's home office or other regular place of business) selling Evergreen's loan products and meeting with and calling on real estate agents, builders, clients and partners and other referral sources to self-source leads and generate business. Perform sales activities including, but not limited to: Phone calls, emails and social media posts to maintain existing relationships as well as create new business partners. Provide ongoing marketing and support of existing Partners. Sourcing of prospective new clients. Be available to clients and coworkers throughout the day and on weekends if needed. Interview customers and take loan applications and pre-qualify borrowers over the phone or in person. Discuss loan program products with borrowers and provide loan comparisons or other borrower education information. Support loan transactions from application to closing, providing updates to borrowers and coordinating with support staff. Create new marketing materials and distribute to partners and clients. Participate in builder and realtor functions, open houses, status meetings, special events, etc., to develop and maintain relationships, generate new leads, and acquire new business. Read industry publications/blogs/newsletters/web stories about current industry news. Support other Loan Consultants/ Officers as needed. Other duties as assigned. Performance Expectations: Perform all actions in accordance with the Mission, Vision, and convictions of EHL. Expected to meet production standards outlined in the Loan Origination Production Standards. Provide a “WOW” experience and effectively communicate with associates, clients, partners, and vendors via phone, written communication and/or in person. Seek Feedback: Host regular and timely communication with associates and Manager. Be willing to assume additional responsibilities/duties/projects as they arise. Have strong organization skills, the ability to learn quickly, and accuracy/timeliness in completing tasks. Knowledgeable regarding mortgage processes, able to answer borrower's questions and take applications. Effectively uses LOS, contact management software and Microsoft Office products. Able to learn changing information regarding loan programs and able to incorporate these changes while dealing with members. Work well with other members of the EHL team, and is willing and able to fill in for other EHL Loan Consultants/ Officers. Perform all actions in accordance with policies and procedures of the company. Quality Manufacturing: Take full accountability for performing the work and achieving the results as agreed, and your manager is accountable for providing you with the resources and guidance needed. Exceptions, problems, changes and questions are reported immediately. You are accountable for notifying your manager, and any other affected people, in writing if the work will not be performed or the results will not be achieved as agreed. Your manager will also notify you if commitments made to you cannot be achieved. Your manager can assume the work is being performed as agreed unless otherwise notified. Periodic check-ins between you and your manager are the main vehicle for keeping each other informed about how work is progressing. Failure to notify of exceptions or missed due dates - in other words silence - is not acceptable. You encourage your coworkers to communicate challenges and opportunities to their manager, rather than to fellow coworkers. Relationships built on trust are developed as managers and associates keep their commitments and successful results are achieved. Specific Skills/ Knowledge/ Abilities Required for Position: High School Diploma or equivalent Must have current Mortgage Loan Originator (MLO) license through the NMLS required per the S.A.F.E. Act of 2008. Exercise good judgment and strong character, motivated, hard working. Ability to work well with fellow associates, clients and vendors. Good communication skills. Neat, clean, healthy work habits. Physical Requirements: Ability to work in a fast-paced, occasionally noisy environment. May be required to drive for business purposes and if so, must hold a driver's license in good standing and maintain personal auto insurance in compliance with EHL's Auto Insurance policy. Must be able to speak and hear, lift and carry up to twenty-five pounds (25 lbs.) or occasionally more. Requires all forms of dexterity and mobility throughout the shift. Occasionally required to reach with hands and arms, sit climb or balance, stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral, depth perception and the ability to adjust focus. Benefits and Perks: Eligible associates (and their families) have the option to enroll in medical, dental, and/or vision coverage of which both the associate and the company contribute towards expenses. Basic Life/AD&D insurance for eligible associates as well as a Short-term Disability benefit are provided by Evergreen. Additional Voluntary Life/AD&D, Long-term Disability benefits and Legal/ID protection plans paid for by the associate are also available. Associates are automatically enrolled in Evergreen's 401(k) plan. Paid voluntary day of work, company matching on charitable donations and mortgage loan benefit. Compensation: This is a commission only position. Associate may be eligible for bonuses or other variable earnings as determined upon hire. Evergreen is an equal opportunity employer and E-Verify employer.************************** Equal Housing Lender ©2025 Evergreen Moneysource Mortgage Company dba Evergreen Home Loans NMLS ID 3182. 15405 SE 37th Street, Suite 200 Bellevue, WA 98006 Equal Housing Lender. AZ Mortgage Banker License #0910074; CA Licensed by the DFPI under the CRMLA #4130291; NV Mortgage Company License 4837. Evergreen Home Loans does not represent HUD or FHA and the information provided here was not authored, approved, or endorsed by HUD or FHA. For individual and company license information visit ***************************

Our client is looking for a Residential Loan Processors to join their team in Miami. The individual will focus on supporting functions of the Loan Operations/Credit Admin department. The professional main responsibilities will be helping eligible applicants obtain loans in a timely and professional manner while protecting our institution's credibility. Responsibilities • Review residential loan application packages • Inputs loan application in the mortgage processing system • Prepares the required loan disclosures pertinent to the loan request • Requests appraisal, appraisal review, final inspection, and/or other required reports in order to process loan packages • Obtains credit reports and flood determination for all clients • Perform compliance searches to determine if there is adverse media/derogatory information about the client or their respective company • Prepares Know Your Customer (KYC) form and obtain approval from BSA/AML Officer • Obtain underwriting conditions upon loan approval; obtain “clear to close” status • Prepare denials, counter-offers, and change of circumstances forms when necessary • Prepare re-disclosures when necessary • Full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Division and Information Security Division Requirements • High school diploma or general education degree (GED) required • Minimum three years of recent mortgage processing and Banking experience required

The Mortgage Closer is responsible for closing and funding residential mortgage and home equity loans and lines of credit. Verifies all closing conditions have been cleared by the Underwriter and prepares closing package. Satisfies outstanding conditions and completes a file review to ensure compliance prior to closing and funding. Duties & Responsibilities: Reviews all closing conditions provided by the underwriter are cleared by obtaining necessary documentation and in compliance to secondary market and credit union policies. Prepare and send out 3-day Closing Disclosure within timeframes for RESPA/TILA compliance. Explain and answer questions regarding the CD document to the member. Re-disclose when required. Complete verbal verification of employment and any other verifications as required. Ensure all documents in file have not expired at time of closing. Clears tasks in the LOS system or resubmit to Underwriting for approval as instructed. Reviews Closer pipeline reports daily to manage flow of anticipated closings. Communicates with processors and underwriters regarding file status. Works on loans based on date of receipt and priority given. Enter loans on appropriate spreadsheets with updated closing information for management and department tracking. Communicate with member, title/closing agents, realtors, insurance agents, to coordinate and schedule closing and obtain any pending items and clear title required. Complete checklists to ensure all documents and tasks have been completed throughout the process. Update LOS with expected closing date. Meet with members and conduct closings on home equity loans and HELOCs in the Home Loan Department. Review all closing documents to ensure signature and accuracy of documents upon receipt. Funds the loans by performing applicable wire transfer transactions for first mortgage loans. Funds loans in Symitar system for home equity type loans and HELOCs. Mails out funding checks to third parties. Must comply with all company policies and procedures, applicable laws and regulations including but not limited to RESPA/TRID, Regulation B, Regulation Z, Fair Lending, NMLS Safe Act. Cross-sell credit life/disability insurance products on Home Equity loans and lines of credit. Maintain personal information up-to-date in the NMLS registry within 30 days of a change Process Loan Closings, Advances, Payments, and Maintenance Items - including Rollovers, Conversion, Margin Changes and Other Operational Transactions - , Loan Closings, Renewals and Loan Modification on an on-going basis Compare documents and discuss discrepancies with underwriter and loan officer for resolution Coordinate with settlement agent for timely funding and disbursement. Ensure completion of provided docs for necessary title reports, credit reports, appraisals, and inspections. Maintain data integrity as loan progresses through closing. Prepare funding figures and request wire for funding after balancing with settlement agent. Review signed closing docs for accuracy and compliance. Perform other duties as assigned by management.

The Mortgage Loan Coordinator role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ability to self-manage a pipeline by reviewing and confirming if all minimum items have been received as outlined on the Loan Coordinator Checklist. The Loan Coordinator is responsible for reviewing the file for completeness, reading all comments from the Mortgage Loan Officer (MLO)/ Mortgage Loan Assistant (MLA), indexing all the docs in the unassigned section of the efolder to the appropriate placeholders and completing all order outs per instructions laid out by management. * Maintain daily workflow prioritization to ensure loan set up is completed timely and loan advances with quality to the next milestone. * Adhere to published SLAs to promote effective pipeline management. * Analyze and ensure all documentation received is accurate and meets minimum required documentation as outlined by our Mortgage procedures, Loan Coordinator checklist and AUS as applicable. * Complete all order-outs per instructions from the Loan Officer. * Process Appraisal Refunds * Reconcile Credit Card Accounting deposit report from Accounting. * Provide excellent customer service to both internal and external clients. * Communicate effectively with all parties to the transaction to keep them informed of file status. * All other duties as assigned. Required Qualifications, and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. * High school Diploma or General education degree. * Ability to effectively use various computer software applications. * Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. * Basic accounting and mathematical skills. * Ability to effectively Multitask. * Work successfully in a fast-paced working environment and meet critical deadlines. * Delivers excellent verbal customer service. * Demonstrates Leadership * Excellent interpersonal skills/Champions Teamwork * Goal and success oriented. * Self-Starter * Highly organized, proven track record of successfully managing Time and Pipeline execution. * Focus on Quality and Understanding of Regulation/Compliance requirements. * Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. * Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. * Commitment to a positive customer experience (internal and external). * Intermediate Microsoft Office skills NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights: * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Trinity Financial Services, LLC. is a leading acquirer of distressed residential real estate. Trinity has developed into a diversified, vertically integrated company, expanding its business to include non-performing loans, residential property rehabilitation, residential sales and property management. Position Summary The Loss Mitigation Specialist is responsible for all facets of loss mitigation processing with Trinity's borrowers. The Specialist will lend their subject matter expertise to fulfillment of control objectives and oversight of departmental processes, either existing or in development. The Specialist will perform all duties for an assigned portfolio of loans regardless of geographic concentration or stage last completed. This effort will be coordinated within the prioritization of daily functions based on the imminent nature of actions required and the overall targets established. Responsibilities Inbound and outbound calls with borrowers and authorized third parties as needed. Send Loan Negotiation Packages and other correspondence to borrowers and authorized third parties as needed. Receive Loan Negotiation Packages and review for completion. Communicate with borrowers on missing documentation to complete the packages. Conduct Verification of Income (VOI). Calculate customer's front and back-end debt-to-income ratio. Verify occupancy, hardship and income. Obtain property valuations as applicable. If applicable, identify the type(s) and amounts of liquid assets the borrower holds. Determine and communicate needed conditions to properly document the file (reason for default letter, updated pay stubs, bankruptcy papers, etc.) Identify viable workout options and present to Executive Leadership for review / approval; communicate approved options to borrowers. Complete workout documentation (settlement, reinstatement, modification, short sale, deed-in-lieu) with borrower or authorized third party, document final decision, update system of record, and upload documents to imaging system. Assist in on the job training for new specialists and provide submit matter expertise for projects, procedures, training documentation, and escalated matters as needed. Accepts other duties as assigned.

Angott Search Group is pleased to partner with a nearly $400 million Florida bank in their search for a Commercial & Residential Mortgage Loan Services Manager. The Commercial & Residential Mortgage Loan Services Manager oversees the day-to-day operations of the Commercial & Residential Mortgage Services team, ensuring accuracy, compliance, and exceptional service across the bank's real estate portfolio. This leader will supervise a team of 5, strengthen processes, and serve as a key resource to internal staff. Qualifications 5+ years mortgage services, loan administration, or portfolio management experience across Residential Mortgage & Commercial Real Estate lending. 2+ years supervisory or management experience. Knowledge of servicing standards, pre-funding, GL reconciliation, and post-closing reviews. Working knowledge of RESPA, TILA, Fair Lending, USAAP, GLBA, and Fannie Mae/Freddie Mac guidelines. Proficiency with Microsoft Office and Encompass. Strong multitasking, problem-solving, and team leadership skills. Bilingual in English and Spanish. Bachelor's degree required; MBA preferred. Hybrid work schedule

Summary: Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace. The Mortgage Loan Processor is responsible for processing and closing first mortgage and HE/HELOC Loan files. This includes gathering all of the information necessary to submit the file to underwriting, clearing conditions and performing closing and funding tasks. This individual must have a working knowledge of the requirements as directed by Tropical Financial, government agencies and private investors to process and close first mortgage and HE/HELOC loan files. Additionally, the responsibilities include the review of the credit file (credit reports, income, tax returns, financial statements, etc.), the review of the appraisal, title, and inspection reports. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide service that meets the Service Standards defined by Tropical Financial Credit Union; annual goals are established through the Performance Management Process. * Works independently and manages Mortgage pipeline to ensure deadlines and production goals are met as defined in the individual's performance appraisal where applicable. * Processes first mortgage applications from the opening of the file to submission for final underwriting, and through closing, ensuring that the file is complete and accurate and that the file complies with the secondary market, government and investor guidelines. Uses analytical ability and judgment to determine the acceptability of the information and documentation. * Processes HE/HELOC loan applications from the opening of the file to Closing. Ensures that file meets all TFCU policies and regulatory requirements. Uses analytical ability and judgment to determine the acceptability of the information and documentation. * Ensures all underwriting and closing conditions as outlined by the underwriter or documentation is obtained and in compliance to secondary market and TFCU requirements. * Performs final verification processes regarding credit and employment on first mortgage loans. Compares the information received to the application as a final UW review. * Clears the loan in the LOS system making sure that changes do not affect the salability of the file or the UW commitment. Follows secondary market requirements and take appropriate actions if changes impact original lending decision. * Coordinates with the title company/Closing agent for the receipt of all closing fees and documents for the preparation of disclosures. * Prepares the Closing Disclosure within the timeframes as outlined by the TRID regulation for first mortgage. Updates the fields in Encompass as required to produce a compliant document. * Funds the loans by performing the applicable wire transfer transactions for first mortgage loans. For HELOC and home equity loans, books the loan in the core system and issues checks as required. * Reviews appraisals, title searches, and insurance coverage to ensure compliance with Tropical Financial, agency and investor requirements * Communicates with members and outside companies, as needed, to keep them abreast of the filing process and documentation requirements. * After performing an analysis, considering alternatives and assessing the risk of action or nonaction, takes appropriate steps when problems are encountered. * Inputs application data required for HMDA reporting submission ensuring that the data is within compliance standards. * BSA Compliance: every employee is required to uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within TFCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department. * In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and Compliance Departments. * This position may be subject to SAFE Act Registration Requirements. Under the SAFE Act requirements, all applicants for employment who will be engaged in and perform duties as a "residential loan mortgage originator "(as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Credit Union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Qualifications: An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Knowledge of Credit Union or banking related products and services preferred. * Proven organizational, critical thinking and analytical skills, and display the ability to analyze financial data related to the members. * Excellent interpersonal and communication skills and display a strong ability to multi-task and adapt in a face paced environment. * Participate in teamwork, as well as, the willingness and ability to learn new tasks and duties within a changing and work in a high volume, fast-paced work environment. * Must possess above average time management, problem-solving and prioritization skills * Display a high degree of motivation, initiative, collaboration and actively interact and be an engaged team player * Strong technical abilities to learn and effectively process on mortgage and member databases, interact and communicate with enterprise communication systems, e.g., phone calls, messaging, email, text, chat, etc. * Attention to Detail to read and interpret documents such as policy, procedure manuals and job-aides and provide recommendations for improvement when necessary. * Ability to apply math principles to transactions, and any other related activity. * Ability to work independently, display initiative and flexibility, with work with minimal supervision and meet deadlines in an organized and timely fashion. * Ability to ensure minimal to no errors are made while handling their job functions and mitigate fraud and adhere closely to security standards of operation. * Exhibit high degree of professionalism and confidentiality in handling and accessing to sensitive information. * May participate in a project for the sake of continuous improvement. * Must have working knowledge of computers, strong administrative and operational skills and must have practical knowledge of MS Office, Outlook, Excel and Word. Education and/or Experience * Minimum three years or more of experience * High school diploma or GED * Prior first mortgage processing, closing or underwriting experience preferred * Knowledge of title insurance, settlement, and appraisals preferred * Working knowledge of agency, government and private investor guidelines and requirements. * Working Knowledge of Encompass LOS System for mortgages. * Must be able to work independently and take action as needed to complete the loan files * Must be able to decide which program a member will qualify for * Must review the acceptability of income and legal documents * Must be able to effectively maintain a mortgage pipeline and meet turnaround time standards * Must be able to adjust to sudden changes in production numbers as dictated by the market * Must be able to adapt to market, regulatory, agency and investor requirement changes Physical Demands: The physical demands described here are representative of those that must be met by an employee to be a success as they perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to handle or touch. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for an Loan Processor II (2nd Shift) to join our ONESCCU team at our Melbourne Headquarters! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING! Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued . We offer a rich benefits package and career advancement opportunities. SCCU Team Member Benefits: ONESCCU annual bonus available! Medical, Dental & Vision Insurance HSA (Health Savings Account) with SCCU matching contribution SCCU Paid Long Term and Short Term Disability coverage SCCU Paid Term Life Insurance Employee Assistance Program (EAP) Paid Time Off 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions Tuition Reimbursement Program after 1 year of service Hybrid Work Schedule with 2 days in office required SCCU Team Member financial discounts & perks (save money every month!): Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat, etc. / GAP coverage at half price Fixed low rate credit card- 5.99%, if approved FREE Identify Theft Protection! No fee SCCU accounts Loan Processor II Salary Range $21.63 - $22.90 Position Summary The Loan Processor II act as a representative of SCCU and provides exceptional quality service for members; to prepare/transmit all approved loans originated through the Express Services function and ensure a timely closing in order to exceed member expectations; to support all sales efforts of the Express Sales team. Loan Processor II Duties and Responsibilities Prepares consumer loan applications for closing in branch and electronically, ensuring all closing documents are accurate and compliant with regulatory and credit union procedures. Ensures all loan approval stipulations are satisfied per department procedures prior to loan closing. Resolves member problems, obtains information, research records, follows up on details, assesses member needs timely and efficiently and reports the results to the inquiring party to develop and sustain profitable member relationship. Provides timely response to branch questions concerning loan documents; ensures prompt response to member calls by being in the call queue; prepares corrections as necessary in order to provide branch and member support and ensure accurate loan documentation. Adheres to established productivity and loan quality standards to meet quality service standards. Supports the sales efforts of all Express sales team by providing members with appropriate product and service materials in order to enhance the overall SCCU cooperative/member relationship. Attendance and punctuality are essential functions of this job. Consistently demonstrates a courteous, tactful and professional approach when dealing with members and internal customers in accordance with established customer service standards. Demonstrates concern and respect for others in all interactions and inspires their confidence and trust. Demonstrates effective face-to-face communications, and telephone interactions, in accordance with established customer service standards. Articulates ideas, including written communications in a clear, concise manner. Modifies personal style or approach in order to adjust to changing environments and respond quickly to new situations. Gives fair consideration to new points of view and reorganizes project/work in order to quickly accommodate urgent tasks. Consistently demonstrates self-motivation and independent problem-solving skills, requiring only minimal direct supervision, in order to maximize individual productivity and efficiency and attain member satisfaction. Proposes enhancements to work methods or procedures in order to improve process efficiency and/or the quality of results. Loan Processor II Minimum Qualifications 1-3 year's prior experience in a lending related field required, banking experience a plus. High school diploma or equivalent experience required. Bilingual English/Spanish required Hours Must be available M - F 10:00 am - 7:00 pm, and 9am - 3pm rotating Saturdays

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Processor is responsible for providing quality customer service by obtaining necessary documentation to underwrite the loan and orders third party documentation by communicating directly with the customer and/or Loan Officer. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations. Job Responsibilities: Perform a thorough review and analysis of borrower's credit, employment, income, and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file. Complete the required loan checklist. Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting. Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on the documents; communicate directly with the Loan Originator, customer, and Underwriter to obtain initial and any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures. Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. Verify that vendor orders are complete, invoices are received and in the applicant's E-file. Manage pipeline by completing and submitting reports within allotted turn-around times. Assist set-up of loans. Document all communication related to the loan application in the conversation log. Train and assist supervision of new Loan Processors and other processing personnel. Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage investors. Available to work varying hours and overtime if needed. Qualifications and Skills: High School Diploma or equivalent. Minimum of 5 years' residential mortgage processing experience. Experience with Encompass. Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. Knowledge of DU, LP, Microsoft Office, and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $26.00 - $28.00 Eligible for per file bonus The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Job Description About BrightStar As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union focusing on educators, we expanded to serve 23 counties across Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to creating a diverse and inclusive work environment where everyone has a chance to succeed and a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. What we offer: Medical, Dental, and Vision 401K Plan with Matching Tuition Reimbursement Program Supplemental Benefits Engagement Area Wellness Studio & Gym Company Paid Life Insurance Health Savings Account with Company Contributions Essential Functions & Responsibilities Contact members by telephone and/or mail to identify and resolve repayment deficiencies, and establish proper loan and credit card repayment. Provide outstanding service to each internal and external member as defined by our Service Standards and Promises. Process post-charge-off, in-house collection activities Investigate misapplied payments and payroll deduction allocations. Performs other related duties as assigned. Maintain knowledge with B.S.A. Compliance training. Below is a breakdown of overall responsibilities: Contact members by telephone and/or mail to identify and resolve repayment deficiencies, and establish proper loan and credit card repayment. 45% Process post-charge-off, in-house collection activities 25% Investigate misapplied payments and payroll deduction allocations 15% Meeting Room Calendar Oversight 10% Other Duties as Assigned 5% Performance Measurements: Provide outstanding service to internal and external members as defined by our service standards and promises. Provide customer service regarding collections issues, process customer refunds, process and review account adjustments, and resolve client discrepancies and short payments. Monitors and maintains assigned accounts through customer calls, account adjustments, small balance write-offs, customer reconciliation, and processing credit memos. Accountable for reducing delinquency for assigned accounts. Follow up delinquent accounts, and update and maintain accurate financial records, including accounting, receivables, and credit records. To maintain accurate and complete records of all collection and recovery activity. To ensure that collection activity is both within credit union policy and all relevant regulations. To identify and inform management of potential underwriting problems. Minimum Expectations of Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and outside the organization for giving or obtaining information, building relationships, or soliciting cooperation. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: Must be able to hear and speak clearly in person, and by phone, Must have personal computer skills, Must be able to sit for long periods of time. Competencies: Communication Decision Making/Judgement Customer Service Job Knowledge Initiative Compliance: Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department. In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Departments Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee may occasionally stand, stoop, kneel, or crouch. The employee may occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions. BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace