Loan specialist jobs in El Paso, TX

Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Schedule: Monday - Friday Hours: Start to Finish (8:00 AM - 6:00 PM) May have to work a Saturday* once or twice a month, as well as on-call services. At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. How You'll Make an Impact: As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation. Requirements What You'll Bring: Minimum 3 years of garage door repair and installation experience is required. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. Fluent in English (reading, writing, and speaking). Excellent communication & customer service skills. High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Demonstrates patience and understanding in resolving customer concerns, even in challenging situations. Dependable and self-motivated with desire to work year-round. No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required. Ability to walk for long periods of time in extreme temperatures including outdoors. Able to lift 50 lbs. or more. Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required. What We Offer: Comprehensive benefits package including health, dental, vision, and life insurance. 401(k) with company matching. Paid vacation, sick leave, and participation in our Profit-Sharing Plan. Additional compensation opportunities through our Lead Now Program. Company clubs, outings, and paid training and development opportunities. Tuition reimbursement and educational scholarships for employees and family members. Volunteer Engagement Program with approved Volunteer Time Off (VTO). Wellness program including a gym membership and a company vehicle with gas card. What You'll Do: Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner. Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up. Always maintain positive attitude with customers, fellow employees, and supervisors. Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process. Work with and train any helpers which may be assigned to work with you. Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service. Attend department meetings and company or vendor training as required. Maintain necessary licenses or certifications and complete required continuing education. Always exhibit professional conduct, whether at the job site or driving company vehicles. Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property. Clean and clear the work area after job has been completed. Maintain and use required personal protective equipment at all times. Follow all safety protocols, regulations and company policies while driving. Always wear company uniform and maintain well-groomed appearance in accordance with company policies. Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers. May have to work a Saturday once or twice a month. Other duties as assigned. To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1

Our client is a regional bank and are looking to add to their Commercial Loan Processing Department. The ideal person will have 3+ years experience with commercial loan documents. Duties include new loan processing, auditing loan files, reviewing portfolios and identify notes reaching maturity, sending correspondence and working with title companies and lawyers. Residential lending and consumer lending experience a big plus. Looking for candidates who are self-motivated and focused. Please call if you have questions to Sharon Leposki at ************ or submit your resume.

SolomonEdwards is looking for a Mortgage Closer for one of its mortgage clients to play a vital role in the final stages of the mortgage lending process. You will ensure a smooth and efficient closing experience for all parties involved. We are also offering a 750$ sign on bonus for candidates that are on assignment for 90 days! The main responsibilities of this position are: Review and analyze loan data, ensuring accuracy and completeness Prepare and assemble closing documents, including the final closing disclosure and settlement statements Communicate effectively with borrowers, loan officers, processors, title companies, and other parties involved in the transaction Coordinate closing logistics, scheduling signings and ensuring all necessary documentation is Ensure compliance with all federal, state, and investor loan closing regulations Maintain accurate closing schedules and deadlines The ideal candidate will possess: Associate's degree or equivalent work experience Proficiency in Microsoft Office Financial Services and, if possible, mortgage industry experience preferred General understanding of applicable Federal, State and Local regulations What does this role offer when you are converted to a permanent employee: The chance to work for an Established Nationwide Industry Leader and Dedicated Mortgage Lender that is publicly traded and has a track record of performance. Comprehensive benefits including Medical, Dental, Vision, EAP, Tuition Reimbursement, and Vitality Health & Wellness Discounts. Opportunity to earn a performance incentive each quarter up to $2,900. This can be as much as $3 to $4 more an hour above your base salary. Fun and supportive company culture and perks including associate driven engagement teams, snack carts, gym access (site specific), subsidized onsite meals, casual dress code, and accessible leaders Career Growth within the company with learning development and structure upward mobility paths. Business Resource Groups to support career growth and networking for several affinity groups including we EMRG (Women), HOLA (Hispanic), SERVE (Military), PRIDE (LGBTQ+), BOLD (Black/African American), Asian American & Pacific Islander Mission and Vision We are a superior consulting firm focused on helping clients achieve their dreams and address complex situations with inspired people, deep expertise, and innovative technologies. We are a perpetual career and opportunity enterprise, focused on building long-term benefits for our people and communities. We create collaborative and supportive relationships with our people, clients and communities. Our success enables us to invest time and resources to bettering the communities in which we live to help those communities thrive. Inclusion and Diversity Statement We value the contribution and wisdom of the team. At SolomonEdwardsGroup, we've built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners and our extended stakeholder family are empowered to share their experiences, ideas, perspectives; to be their whole selves. Benefits offered - Health insurance, sick leave, 401(k) Salary range $23/hr W2. The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position. Benefits offered - Health insurance, sick leave, 401(k) SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: *********************************************** Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: *********************************************************

We are seeking a detail-oriented and experienced Loan Processors to join our team. This role involves managing a wide range of loan changes, including broker updates, interest rate adjustments, and Qualified Mortgage (QM) cures. Key Responsibilities: Process a variety of loan types including conventional, FHA, and VA home loans Review and update loan applications based on data change requests Identify and analyze financial documents, including large deposits Ensure compliance with Fannie Mae and Freddie Mac guidelines Required Skills & Qualifications: 3-5 years of loan processing experience or Jr UW preferred Familiarity with purchase transactions and mortgage credit standards Strong knowledge of FHA, VA, and conventional loan products Ability to identify and interpret financial documentation Experience with AUS and Encompass (preferred) Prior experience in credit unions or mortgage lending environments Top Skills: Loan processing Mortgage and purchase transactions Document review and deposit verification #centralpriority25 Job Type & Location This is a Contract to Hire position based out of Carrollton, TX. Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carrollton,TX. Application Deadline This position is anticipated to close on Dec 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

This candidate will be responsible for the entire end-to-end mortgage loan process. They will gather and process all loan documentation and ensure compliance with policy, regulatory, and loan terms. Responsibilities Review each loan file to verify that documents are present, accurate, and complete before underwriting Manage loan process through mortgage software system Ensure that loan rules, obligations, and deadlines are met Audit and prepare quality files that meet closing objectives Obtain mortgage loan documentation for clients Qualifications Previous experience with mortgage loan processing preferred Knowledge of FHA, VA, Conventional, and USDA loans

We are seeking a skilled Workday Integration Specialist to design, build, and maintain high-quality integrations between Workday and enterprise ERP systems. This role requires strong technical expertise, collaboration with global business partners, and a focus on ensuring data integrity, security, and reliability across connected platforms. Key Responsibilities Integration Development Design, develop, test, and deploy integrations using Workday tools such as Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, and Report as a Service (RaaS). Build and manage integrations with ERP and financial systems to support HR and Finance operations. Requirements Gathering & Collaboration Partner with cross-functional teams-including HR, Finance, and IT-to understand business needs and translate them into technical solutions. Document integration requirements, workflows, and system dependencies. Data Accuracy & Management Map and convert data between Workday and external systems. Maintain data consistency, integrity, and compliance with security and privacy standards across all integrations. Monitoring & Troubleshooting Monitor system performance and proactively address integration errors or failures. Conduct root cause analyses and implement long-term solutions to prevent recurring issues. Upgrades & Maintenance Participate in system updates, testing, and validation of new releases or functionality. Ensure integrations remain stable and compatible through system lifecycle changes. Documentation & Support Maintain detailed technical documentation for all integration processes. Provide guidance and support to internal teams as needed. Qualifications Workday Expertise: Proficiency in Workday Studio, EIB, Core Connectors, RaaS, and custom report creation. ERP Knowledge: Experience with ERP systems such as Oracle E-Business Suite (EBS) or similar applications, particularly within HCM or Financial modules. Technical Skills: Strong knowledge of web services (REST, SOAP), APIs, XML, XSLT, JSON, SQL, and relational databases. Experience: 2-5+ years of experience in systems integration, ideally within HRIS or ERP environments. Global Experience: Prior experience supporting global or multinational organizations is preferred. Skills & Competencies Workday integration development (Studio, EIB, Core Connectors) Custom report design (RaaS, advanced reports) ERP integration and data mapping Proficiency in APIs and web services Strong troubleshooting and analytical skills Clear documentation and communication abilities

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Loan Disbursement Specialist to join our Construction Disbursements Team located in downtown Salt Lake City, Utah. The Construction Disbursement Administration (CDA) group is responsible for managing roughly 200 commercial construction projects simultaneously. We work with multiple departments around the Bancorp to ensure that construction is progressing properly and all agreements within the loan documentation are being followed by all parties. We have currently switched to a new construction monitoring system and are working to streamline and improve our processes in all aspects of construction monitoring. The Salt Lake City group works closely with one another and we maintain a collaborative mentality when monitoring the construction loans assigned to us. We are looking for someone who is willing to work hard and jump in with both feet into our team and help us maintain our high standards of service within the department. The Disbursement Specialist will: * Review, analyze and process customer loan draws for commercial and residential construction projects, loan fund disbursements, equity draws, etc., including review of invoices, lien waivers, and budget. * Prepare payoff quotes, credit bids, default letters and loan modifications. * Schedule and direct pre-construction discussion with Borrower, Builder, and RM when requested. * Administer participation loans, coordinate with participating/lead bank(s). * Order, input, and review inspection reports. * Updates and maintains various reports and ticklers for loan maintenance. * Assists with and may serve as liaison with lenders, loan administration, and outside vendors. * Monitor and may process interest rate changes. * Review loans for past due status, insurance coverage, tickler exceptions, etc. * Ensure loan administration is consistent with loan documents, bank and department policies and procedures. * Other duties as assigned. Requirements: * Some experience with commercial, construction or loan servicing process and procedures, loan documentation or processing or other directly related experience. * Basic knowledge of lending disbursement processes, procedures and loan documentation. * Basic knowledge of standard construction budget and loan servicing practices and techniques. * Must have good audit, problem solving, data entry and customer service skills. * Ability to review and process data per loan documentation. * Good time management and organizational skills. * Must be accurate, detail oriented and able to multi-task. * Good communication skills, both verbal and written. * Basic knowledge of computer software programs such as word, excel, etc. * Requires High School Degree or Equivalent * A combination of education and experience may meet job requirements. Location: This position is 5 days in-office and can be filled at our downtown office in any of the following locations: * Phoenix, AZ * Irvine, CA * Houston, TX * Salt Lake City, UT Pay range (depending on location and experience): $19-32/hr Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

THIS POSITION IS BASED IN AUSTIN, TEXAS AND IS ONSITE - ONLY APPLICANTS WITHIN 60 MILES OF THE OFFICE WILL BE CONSIDERED - if you are outside of Texas, please apply to our Remote post at *********************** Loan Specialist - Sales (range $36k - $70k) ABOUT US: The Savings Group is an innovative FinTech company that is powering finance in the age of mobility. We function as a virtual Finance & Insurance office, finding our customers the perfect lender for their car loan or refinance. This means we're able to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they get the lowest rate available. WHAT YOU WILL DO: As a Loan Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience. You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding. Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly. WHAT'S IN IT FOR YOU: Six (6) figure earning potential with hourly/salary plus uncapped commissions. Average Loan Specialists are pacing at $70-80k per year with top performers exceeding $150k+ per year, which is uncapped and has no ceiling This position starts as an hourly based position ($17.31/hour) and includes overtime pay along with a higher per deal commission plan for the first three full months to allow for ramp up time with great earning potential during your learning period On the first day of the fourth full month Loan Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales On top of uncapped commissions, the better you perform the more leads you are provided, greatly increasing your earning potential Training Paid time off and paid holidays 401K with company match Health, dental, vision, life and disability insurance options HOW YOU WILL DO IT: Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally. Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted, while working with supporting departments Daily achieving 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers. Develop sales skills to effectively present benefits of loan options and sell additional products Manage expectations and overcome objections with a consultative sales approach. Work within our lending partners' guidelines. Walk customers through document signing, collecting necessary stipulations, consistent follow up until loan has funded. Quality assurance of all work through provided tools - lender information, state information, documentation, notation, checklists, etc. Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities. Effectively manage and maintain an organized pipeline. Additional duties as required. WHAT WE ARE LOOKING FOR: We are seeking dynamic individuals who thrive in energetic environments and possess a knack for engaging interactions. While experience in sales is an advantageous asset, it is the versatility and adaptability of a candidate that truly shines in this role. Our successful team members hail from a diverse array of backgrounds, including but not limited to: Customer Service Excellence: Whether it's behind the bar or at the front of a restaurant, providing top-notch service is second nature. Automotive Industry Savvy: From dealerships to repair shops, understanding the fast-paced nature of the automotive world is a valuable skill. Call Center Expertise: Managing high-volume calls with patience and efficiency is a testament to a candidate's resilience and communication prowess. Sales Acumen: A history of sales-oriented roles demonstrates a candidate's ability to persuade and meet targets effectively. We value the rich experiences that candidates from these industries bring to our team, fostering a culture of learning, growth, and success. WHAT YOU NEED: Education: High school diploma, or equivalent required. Associates or bachelor's degree preferred. Language/Communication/Interpersonal: Ability to speak read and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills. Math Skills: Basic computation skills High Level of Organization: Managing your time, energy and workspace well and can accomplish all your assigned tasks successfully before end of day. Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Technical: Proficient with Microsoft Office and Teams, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. The Savings Group (including all its subsidiaries: AUTOPAY, RateGenius Loan Services, Inc., and Innovative Funding Services dba Tresl) is an equal opportunity employer. With regard to hiring and promotions, qualified persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age 40 and over, disability, military status, or genetic information. Any questions or concerns about our EEO policy should be directed to Human Resources Powered by JazzHR Ob0TE2ZC23

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team! This is a job family. There are three levels to this position. Level I BASIC RESPONSIBILITIES Responsible for the interviewing and qualifying of members for mortgage products. TYPICAL DUTIES Assists the Loan Department with required technical expertise with regard to mortgage products. Conducts face to face and over the phone interviews to assist both members/realtors with mortgage applications. Ensures all necessary documents are completed according to the guidelines of a specified product and orders necessary documents to include appraisals, surveys and insurance. Reviews and submits loan requests with recommendations for manual underwriting and screens all referrals. Sends Adverse Action Notice as required by federal law to members who do not meet loan program guidelines. Maintains contact with members and realtors throughout the loan process and returns all calls within a timely response. Coordinates closing dates with members, title companies and agents. Basic knowledge of Mortgage Loan Servicing to include participation during escrow analysis. Performs notary services. Maintains a clean pipeline. Reviews loanquoter/web applications and submits for approval. Interacts with investors to provide members with niche products and government loans. Attends various schools, seminars and workshops as may be necessary to maintain adequate knowledge of on-going changes in the industry. Assist business development officer with home buying seminars and helps to establish good business relationships with the realtor's by participating in mortgage associations and helping with realtor seminars, open house and presentations. Assists in training MSSO's from designated branches on quarterly basis. Cross-sells other GECU products as well as services offered by MFS. Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC). Other duties as may be assigned or required in connection with the general operation of the credit union. Level II Level III

A respected financial organization is seeking an experienced Mortgage Loan Processor to support mortgage operations and ensure accurate, compliant, and timely processing of residential mortgage loans. This role requires a detail-oriented professional with strong communication skills and a deep understanding of mortgage documentation, compliance regulations, and member service excellence. Responsibilities and Duties: Process, audit, and maintain all closed mortgage loan files with accuracy and compliance. Communicate with Loan Officers and members to ensure loan requirements are met and updates are provided throughout the process. Review and interpret key mortgage documents, including applications, disclosures, title reports, appraisals, and purchase agreements. Verify borrower information such as income, employment, assets, and credit to ensure loan eligibility and identify discrepancies. Review and issue Loan Estimates and Closing Disclosures in accordance with TRID and regulatory guidelines. Conduct due diligence to identify possible fraudulent activity and ensure all compliance alerts are addressed prior to underwriting. Coordinate with third-party vendors for verifications, tax transcripts, and other required documentation. Manage loan pipeline to meet closing deadlines and lock expirations. Assist closers with preparing final documentation, disclosures, and funding coordination. Support internal and external audit requests and maintain accurate file documentation. Stay current with all lending regulations, compliance requirements, and credit union policies. Requirements and Qualifications: High school diploma or GED required; college degree preferred. Minimum 3 years of mortgage processing experience. Knowledge of residential mortgage lending, including Conventional, FHA, VA, and USDA loans. Strong understanding of TRID, RESPA, ECOA, FNMA, and FHLMC guidelines. Proficient in Microsoft Office and mortgage-related software. Excellent organizational, analytical, and communication skills. Detail-oriented with the ability to prioritize and meet multiple deadlines. Bilingual and previous credit union experience a plus. Applicants may be subject to a background check an pre employment drug screen. *A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role. Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day Responsible for receiving and reviewing of loan remittance and correspondence transactions and handling applicable activity in accordance with company policies and all applicable regulatory requirements. Resolve exceptions, disposition loan remittances to corresponding loan balances, and prepare bank deposits maintaining the highest level of quality. Work with numerous departments to research, analyze and support responses to customer, investor and/or other 3rd party inquiries regarding default and/or non-defaulted loans. Handle transactions with limited supervision to complete daily tasks and duties. The Loan Remittance Specialist will: Open, capture and process remittance exception transactions in accordance with department protocol to meet all investor, insurer, state, federal and other compliance guidelines for specific transaction types and codes Review incoming documentation/correspondence for data integrity Identify/Escalate any scenarios that impact a loan transaction Handle remittance applications and loan adjustment transactions Provide feedback on out of balance conditions in the General Clearing Account Process all exception activity to ensure timely completion based established SLAs and escalation where applicable. Process daily posting consolidations to ensure all negotiable items are processed in accordance with applicable regulations and company policies Process and document negotiable items, collaborating with other internal departments to ensure accurate account documentation and posting instructions. Assist with researching and gathering backup for internal Compliance related reports and routines Provide feedback to create new compliance monitoring routines and update Policies and Procedures to document the process Responsible for handling daily transactional activities including but not limited to: Review and process all negotiable items received for loan transactions and payoffs; Reconcile completed activity within specified timeframes; Update and balance remittances, wires, logs and statistical reports; Print company disbursements; Prepare/Process remittances to reports and dispatch/mailing of correspondence and remittances, Ensure the confidentiality of loans and negotiable items Partner with various business units to research and execute routine transaction requests Support peers to ensure the completion of assigned tasks Perform other duties as assigned Demonstrate behaviors which are aligned with the organization's core values Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Financial Services and, if possible, mortgage industry experience preferred Excellent verbal, written and interpersonal, and customer service skills Personal computer knowledge, including advanced proficiency in Word, Excel and Gmail Team player with strong attention to detail, with the ability to work independently Proven track record at delivering timely and accurate information in a fast-paced environment Excellent critical thinking, problem solving and mathematical skills, using sound judgment Knowledge of mortgage industry practices, terminology and technology platforms preferred Knowledge of federal and state laws pertaining to the mortgage banking industry Experience using automated financial or loan tracking systems preferred Knowledge of customer service and collection principles a plus Basic knowledge of running existing queries and creating reports preferred Proficient in 10-key by touch Strong business acumen and ability to interface with management Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $40,000 - $60,000 Work Model OFFICE

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! Under general supervision, the Construction Draw Specialist assists in all aspects of loan draw processing for residential homebuilder and commercial construction borrowers. Reviews client draw requests and ensures requests are in line with internal and external regulations prior to processing the release of funds to clients. The Construction Draw Specialist will engage with external vendors including third-party inspectors, surveyors, and title companies to gather project data and will input data into the draw monitoring system. High School diploma, general education degree (GED), or equivalent required. Minimum 2 years of lending/loan administration experience. Strong preference for previous experience with construction draw servicing or related construction industry experience. Knowledge of construction disbursement servicing system a plus. Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems. Excellent verbal, written and interpersonal communication skills. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment. Must be self-motivated with strong attention to detail and accountability. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company. Monitors construction draw pipeline for residential homebuilders and/or commercial construction loans. Performs general maintenance on loan accounts and ensures supporting documentation is uploaded into the monitoring system. Inputs budgets and schedules in draw monitoring system according to loan approval and supporting construction documents. Orders and reviews inspection reports, including final inspections, and surveys; ensures that project inspections are in line with draw request. Updates project completion progress in draw monitoring system in accordance to inspections. Reviews draw requests and borrowing base requirements to ensure appropriate approvals are secured and internal requirements are met. Verifies availability of funds prior to release. Reviews loan for outstanding past due payments. Ensures draw funds are held until past dues are resolved. Prepares loan advances and wires for completing construction draws. Communicates with lenders, lending assistants, borrowers, vendors, and other lending stakeholders on draw requests, including status updates, discrepancies, or any issues encountered when reviewing requests. Engages appropriate party to resolve discrepancies. Monitors exceptions on draw requests and coordinates with lending staff and borrower to clear exceptions. Monitors key loan account data such as down date endorsement requirements and construction loan binder extensions; documents data changes within the draw monitoring system. Tracks borrower equity injection reports to ensure project is in line with loan approval guidelines/requirements. Generates reports related to draw pipeline and provides to loan operations management. Additional duties and responsibilities as needed.

Guardian M ortgage Company, Satisfying Customers Since 1965 Guardian Mortgage has been in the mortgage lending and servicing business in Southeastern Michigan and North Central Texas since the 1960s. It is an independently owned and managed company that specializes in originating single family, owner occupied, home mortgages (first mortgages). Our mission statement is to personally serve every customer's short-term mortgage needs to ensure their long-term financial success, generation after generation. In support of our growth projections, we are looking for strong candidates with a desire to help us grow, both within our current footprint and beyond. Successful candidates possess not only the requisite skills and abilities, but also the drive and desire to become an integral part of a fast growing organization with a strong history steeped in quality and customer focus. Job Description Are you tired of empty promises or feeling unfairly compensated?  Do you feel like your hands are tied, with your compensation limited by how much business you can do with the current support and training?  Are you tired of your loans not closing on time?  Are you a driven, highly engaged, persuasive and optimistic individual?  Do you desire the support of an effective leadership team?  Are you looking for a company with the financial and operational stability to serve generations of borrowers? Qualifications If you answered YES to any of these questions, Guardian Mortgage Company may be the change you need and we want to speak with you! We are looking to add to our Consumer Direct teams in both Plano and El Paso, TX, and encourage you to take a look at who we are and where we are going. Each Guardian Consumer Direct Loan Officer manages both inbound and outbound calls to/from consumers who are interested in a purchase or refinance mortgage. You will develop and manage your own pipeline of leads, following up to ensure success through unsurpassed customer service. You will work with Guardian's processing and underwriting professionals to expedite the approval of loans and ensure a high level of customer satisfaction. To be considered for employment: You must have direct, recent experience originating mortgage loans. You should have a Loan Officer License(s) (NMLS) in the state(s) for which you are authorized to conduct business. Priority will be given to those candidates with a current NMLS license. If you do not currently have an NMLS license, you must, at a minimum, be able to qualify and pass the appropriate exams/licensing. Guardian will provide you with the training, leadership, and opportunity for growth to help you become the best Loan Officer you can be! To apply, send your resume to: ************************ The material contained herein is provided for informational purposes only. All open positions offered by GMC are subject to specific job requirements. These job skills, qualifications, and preferred experience are determined by GMC. It is the policy of GMC to provide equal employment without regard to race, color, ethnicity, religion, gender, national origin or any other category protected by federal, state and/or local laws. NMLS #133751 Additional Information How many years of directly related job experience are required to be qualified to enter the job? Must be authorized to work in the United States without a visa. To apply for this position, please submit a current resume and other materials to: ***********************

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! * Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities * Provide exceptional service to all customers. * Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. * Maintain office cash with accuracy and proper security. * Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. * Minimize delinquent debt through calling customers and collecting on past-due accounts. * Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. * Transport money and deposits to and from bank. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent. * Prior customer service experience in either a sales/retail environment or cash management environment. * Must pass drug screen, criminal and credit background checks. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Sales mentality. * Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Description We are looking for a skilled Loan Processor to join our team in El Paso, Texas. In this long-term contract role, you will play a vital part in ensuring the smooth and efficient processing of mortgage loans while delivering exceptional customer service. This position offers an opportunity to contribute to the success of a growing company while managing a pipeline of loans and fostering positive relationships with clients and colleagues. Responsibilities: - Process mortgage loans efficiently, ensuring all required documentation is accurate and complete. - Maintain a pipeline of loans, adhering to company standards and meeting monthly closing requirements. - Submit high-quality loan packages to underwriters and investors, ensuring compliance with company and regulatory guidelines. - Provide outstanding customer service by promptly responding to inquiries and proactively communicating updates. - Manage and track loan conditions and stipulations, ensuring timely submission to meet closing deadlines. - Collaborate with loan officers and managers to maintain effective communication and support team goals. - Generate regular reports, including pipeline status updates, call logs, and other required documentation. - Uphold ethical standards and professionalism in all interactions, representing the company positively. - Utilize company systems and tools such as CRM and automated underwriting systems to streamline processes. - Stay informed about industry regulations and company policies to ensure compliance. Requirements - Previous experience in mortgage origination operations or equivalent financial services experience. - Familiarity with automated underwriting systems and CRM platforms. - Strong knowledge of loan processing, appraisals, and closing procedures. - Excellent communication skills with the ability to provide clear and timely updates. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Demonstrated attention to detail and accuracy in handling loan documentation. - Understanding of compliance requirements and industry regulations. - A team-oriented mindset with a commitment to collaboration and growth focused on attention to detail. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job Details Entry Administration Building - El Paso, TX Full Time High School $15.60 - $19.50 Hourly Day Customer ServiceJob Description The Loan Processor is responsible for reviewing Credit Union purchased retail installment contracts and direct consumer loans for proper documentation, calculations, and approvals. The Processor works directly with dealers, members, and other Credit Union employees to develop professional relationships and resolve issues that may occur during normal business processes. Performs a variety of clerical duties related to the accurate and timely processing and funding of consumer loans, while following established policies, procedures, legal and regulatory guidelines. Job Qualifications EDUCATION/CERTIFICATION: High school graduate or equivalent. EXPERIENCE REQUIRED: One (1) year lending experience.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1510 N Hampton Rd. Ste 200 DeSoto, TX 75115 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.75 - $21.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage! · Uncapped commissions! · Loan products for all borrower types! · Add additional LO's to your team OR act as an individual LO! · Licensed in 28 states and growing! · Administrative, operational and compliance support provided by Corporate! Successful Candidate Attributes: · Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc. · Maintains a database of past clients for marketing purposes. · History of closing at least 3-5 units per month. Loan Officer Requirements: · An active NMLS/MLO license (required). · Strong knowledge of lending regulations and industry best practices. · Exceptional interpersonal and communication skills. · Analytical mindset with the ability to assess complex financial information. · Sales-oriented mindset with a commitment to achieving targets. · Detail-oriented and organized. · Proficient in relevant software and tools. Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.

The Loan Servicing Representative II (LSR II) is a critical role within Servicing Solutions working to resolve accounts potentially 31 to 60+ days past due. This role is pivotal in preventing loan losses through progressive collection efforts. Ideal candidates will have strong negotiation skills working to bring accounts current with a combination of payments and available tools to assist customers.The Loan Servicing Representative II (LSR II) is a critical role within Servicing Solutions working to resolve accounts potentially 31 to 60+ days past due. This role is pivotal in preventing loan losses through progressive collection efforts. Ideal candidates will have strong negotiation skills working to bring accounts current with a combination of payments and available tools to assist customers. Pay Rate: This position pays $21 - $22 / hour Job Duties: Good negotiation skills- accomplished through mutual communication between agent and customer to successfully obtain payment. Negotiate with customers to create payment solutions based on individual circumstances. Meet and exceed daily goals and monthly goals. Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency. Demonstrates ability to be a team player. Collect accounts that are past due. Bring delinquency down in assigned queue and overall delinquency. Conduct skip-tracing activity to generate potential leads on customer or collateral. Handle high volume of calls in a high stress environment. Meet quality assurance and productivity standards