Loan specialist jobs in Saint Charles, MO

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Home Loan Specialist II is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD). As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will: Perform complex data and document validation Troubleshoot third party orders (title, appraisal, hazard, flood cert, credit, etc. ) Handle more complex calls, emails or chat sessions Complete appraisal eligibility tasks Evaluate loan applications for compliance with product guidelines Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Associate's degree or equivalent work experience 3+ years of relevant work experience Proficiency in Microsoft Office Financial Services and, if possible, mortgage industry experience preferred General understanding of applicable Federal, State and Local regulations Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $40,000 - $60,000 Work Model OFFICE

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri. The Base File Home Loan Specialist is an entry-level position supporting multiple mortgage channels. This role is responsible for reviewing, organizing, and maintaining initial documentation for home loan applications, ensuring accuracy and compliance with lending guidelines. The specialist facilitates efficient processes that support business objectives and customer service standards, starting with basic disclosure tasks and progressing to advanced responsibilities over time. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Associate's degree or equivalent work experience Proficiency in Microsoft Office Previous experience working in mortgage company or bank, title company background preferred

Organization Profile The primary mission of Lutheran Church Extension Fund (LCEF) is to provide financial resources and related services for ministry, witness, and outreach of The Lutheran Church - Missouri Synod (LCMS). In so doing it shall raise funds primarily through the issuance of corporate notes and other debt instruments. Its assets shall be used exclusively for the following: To provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; professional church worker education; the residential housing needs of professional church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod. Reporting Relationship Loan Origination Specialist I reports to the Director, Loan Origination. Summary The Loan Origination Specialist I is responsible for communicating approved loan terms, obtaining and reviewing all loan conditions necessary for finalizing and producing proper legal documentation for all loan types (permanent loans, construction loans, refinance existing loans, etc.). Essential Job Functions Prepare approval letters and communicate loan terms and process. Prepare legal files for post-close Review corporate documents and prepare borrowing resolutions. Prepare, file, monitor, amend, and terminate Uniform Commercial Code (UCC) forms with applicable county and state. Analyze title commitments to satisfy requirements, address exceptions, to ensure lien position and coverage is in accordance with the loan policy/requirements and procedures. Monitor, track and document Letters of Credit. Place orders with third parties (title, appraisal, flood certification, insurance, etc.) and assist borrower with meeting loan conditions, as needed. Education and Experience Minimum 3 years of experience and progressive responsibility in commercial loans or real estate. Bachelor's degree in business, finance, or related field, preferred. Experience working for a bank, credit union or title company, preferred. Competencies (Knowledge, Skills and Abilities) Knowledge of commercial loan procedures and of loan financing, including loan documentation, coupled with an understanding of construction disbursement procedures. Ability to establish and maintain effective interpersonal relationships with both internal and external customers. Provide excellent customer service by exceeding customer's expectations. Ability to demonstrate empathy, tact, and respect through effective verbal and written communication. Partner with others to engage in problem-solving. Ability to clearly articulate issues and concerns and recommend solutions. Learns new skills/information/processes easily and applies new knowledge quickly. Ability to understand lien laws and state statutes relating to lien priority of each state. Ability to understand and become knowledgeable in state statues as it relates to mechanic and materialmen lien laws and documentation. Eager to learn all aspects/functions of the Loan Origination department, regardless of the current responsibilities. Seeks self-development opportunities. Cooperates and participates fully in the coaching process, and actively seeks continuous learning to improve personal and team performance. Ability to prioritize and multi-task, strong organizational skills, detail oriented, and ability to maintain a high degree of accuracy. Ability to work well under pressure and with minimal supervision. Fosters a collaborative spirit, has a positive attitude and is team player. Participates fully on assigned and cross-functional teams. Practices high level of confidentiality. Maintains appropriate balance between compassion, encouragement, and accommodation. Strong computer skills, including Microsoft Office. Ability to learn proprietary and non-proprietary software applications. Ability to work a flexible schedule. Available to occasionally work unusual or long hours, including holidays and Sundays, to support department operations. Supervisory Responsibility None Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! * Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. * Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. * Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. * Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. * Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. * Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. * Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. * Sales Mindset: Confidence in promoting products and services that meet customer needs. * Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. * Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. * Adaptability: Willingness to learn new systems and processes in a dynamic environment. * Team Player: A collaborative spirit with a desire to contribute to team success. * Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. * Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 631 West Highway 50, O'Fallon, IL 62269 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Job Description First State Bank is seeking an experienced Mortgage Loan Officer at our West Clay location. If you have Mortgage Lending experience then you may be a great fit! Full Time benefits will apply, including; medical, dental and vision insurance, 401k, ESOP and more! Duties and Responsibilities: The Mortgage Loan Officer will combine all the attributes of a progressive mortgage banker with the values and services of a local, hometown community lender. Mortgage Loan Officers will perform all duties required of a Mortgage Loan Officer by following policies and procedures set forth by First State Bank, including, but not limited to: Require a diverse set of products, services and technology to compete and win in an increasingly competitive environment. Understand and offer a variety of loans including; FHA,VA, Rural Housing, MHDC, Non-Conforming Loans, FNMA and FHLMC, Portfolio loans, Bridge Loans and Home Equity Lines of Credit. Approach their business with confidence to help them succeed. In addition, local processing and underwriting provide consistent and timely support to our originators. Voted the #1 Lender, Bank and Employer in St. Charles from 2009 through 2014, 2017, First State Bank is a destination for any lender looking to grow their business. Qualifications: Bachelor's degree from a four year college or university preferred. 5 years as a Residential Mortgage Lender experience preferred. For more information about First State Bank, please visit our Career's Page by clicking HERE. As a condition of employment, all new hires will be required to complete a background check and drug testing. First State Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Prospective employees will receive consideration without discrimination because of race, religion, color, sex, age, national origin, disability or genetic information, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

About the Role: As a Loan Specialist, you'll be the first point of contact for Veterans and Active Duty Service Members navigating the VA loan process. You'll work closely with Loan Officers, educating borrowers on the process, gathering documentation, and guiding them toward homeownership. This role is also a launchpad into a future Loan Officer career for those who are ambitious, energetic, and motivated. Many of our successful Loan Officers began as Loan Specialists, and we'll set you up with a strong foundation while providing a guaranteed salary and the chance to learn the business. If you're driven, customer-focused, and eager to grow, this could be the perfect fit. What You'll Do: Interview borrowers, obtain and verify documentation, and educate them on the loan process and product/service options. Process borrower credit information through online approval systems and analyze for pre-approval or denial. Make initial contact and respond promptly to customer inquiries via phone and email. Inform borrowers of future loan documentation requests, including income and asset details. Remain knowledgeable on company and industry guidelines and processes. Provide exemplary customer service and support throughout the loan journey. Actively contribute to building a strong, collaborative team culture. What We're Looking For: We want someone who is: Ambitious, energetic, and internally motivated. Outgoing, friendly, and customer-focused. A strong communicator (verbal and written). Driven to succeed in a fast-paced, results-oriented environment. Comfortable with PCs and basic computer technologies. Dedicated to delivering results with integrity while enhancing lives every day. Preferred but not required: Previous mortgage experience. Bonus points: If you're a Veteran, we'd love to hear from you. Licensing & Growth Opportunities: You don't need to be licensed before applying, but you must be licensed prior to starting. We reimburse licensing costs after 6 months of employment. This role is designed to prepare you for future opportunities to transition into a Loan Officer position. About Us: At Veterans United, we're all about helping Veterans and military families become homeowners. In just two decades, we've closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But success to us isn't measured in numbers - it's living our values daily: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day. We provide friendly, knowledgeable service to military homebuyers and their families, and we're committed to uplifting people and communities nationwide. If this role excites you, even if you don't check every single box, don't hesitate to apply. Bring your passion, drive, and commitment to making a difference - we'll help you build something amazing. Interested? Apply today! The base pay range for this position is $13.00 to $20.00 per hour, but keep in mind that this is a commissioned role. Commissions will be based on the volume (dollar amount) of loans closed. We estimate that this position has an annual gross income potential of between $90,000.00 and $225,000.00, taking into account base pay, commissions, deductions, and bonuses. Of course, pay will vary and may be above or below the potential range based on various factors, such as experience and performance. Veterans United provides a variety of benefits to employees, including health and dental insurance coverage, paid sick leave, an employee wellness program, 401(k) matching, and paid holidays. Learn more about Veterans United on Glassdoor and our career site at vu.com/careers Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

**Commercial Loan Servicing Specialist** This position ensures efficient and accurate servicing of Commercial Real Estate loans. Minimizes risk by handling items timely and in accordance with bank, investor, and regulatory guidelines. Servicing activities include but are not limited to: addressing customer inquiries and resolving loan servicing requests, post-closing follow up, maintaining loan system data, processing cash receipts and disbursements, supporting internal and external audits, and participating in department and system projects. Additional responsibilities include: **Key Responsibilities and Duties** + Drive the external and internal customer experience, build strong relationships through the efficient and professional handling of loan servicing requests and solicit customer feedback. + Use independent discretion and take ownership in problem resolution of customer service issues, working closely with closers, portfolio managers, and other internal teams as necessary. + Perform system onboarding tasks for the real estate portfolio of loans. + Complete comprehensive audits of newly booked and modified loans to ensure accurate documentation and loan system data integrity. + Ensure all trailing documents are obtained and retained in a timely manner. + Perform cash related activities that may include application of loan payments and principal pay downs, suspense research and resolution, general ledger balancing and ACH maintenance. + Process disbursements for tax and insurance maintenance + Provide support to other unit positions including assisting with loan modifications and construction monitoring disbursements. + Perform loan servicing duties that may include final title policy review, UCC continuations, escrow monitoring and maintenance, insurance policy review, and insurance claim processing. Calculate prepayment premiums and prepare pay-off quotes in accordance with loan documentation. + Participate in the timely and accurate completion of internal and external audits. + Participate in customer focused projects to streamline processes and support business initiatives. Encouraged to take a leadership role in projects as assigned. + Comply with all applicable policies and procedures to ensure consistent and efficient servicing and proactively suggest procedural changes. **Minimum Qualifications** + 3+ years of commercial loan servicing experience **Preferred Qualifications** + 5 years of commercial loan servicing experience + Knowledge of commercial real estate loan servicing processes, loan documentation, and regulatory compliance strongly preferred + Experience and familiarity with commercial loan documentation + Effective time management skills, able to prioritize and multi-task + Self-motivated while being a constructive and dependable team player + Excellent customer service skills; ability to interpret customer requirements + Strong verbal and written communication skills + General loan accounting skills + Strong analytical and problem-solving skills + Attention to detail, flexible and adaptable + Working knowledge of Microsoft Office Products, including Excel **Educational Requirements** + Vocational and/or Technical Education Preferred **Role Specific Work Experience** + 3+ Years Required; 5+ Years Preferred **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 4IC **Posting End Date: 12/26/25** **Additional Job Details:** This role is primarily responsible for handling post-closing activities and ensuring accurate completion of all related processes. **Job Seeker Notice** EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers (********************************************************* **Pay Range** $25 - $34 EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status. We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 631 West Highway 50, O'Fallon, IL 62269 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.75 - $23.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

There is an immediate opening for a Loan Servicing Representative at our corporate office located in Chesterfield. Loan Servicing Representatives service all existing consumer loans and credit cards with the credit union. The ideal candidate will have strong communication skills and take pride in helping others. Job duties include: • Assisting members and other employees with Loan Servicing questions via inbound phone calls, live chats, and online tickets. • Responding to requests for loan payoffs, letter of guarantees, and other requests made to the department via email and fax from insurance companies, car dealerships, and others. • Providing support to the department in other various tasks including auditing loan documents, processing lien releases and releasing titles, processing title paperwork for refinances, processing inbound mail from other institutions and DMVs, filing GAP and debt protection claims, and posting loan payoff checks.

Come join our GROWING team in St. Louis, MO! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending! PrimeLending continues to grow by leaps and bounds: •Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine •Competitive Benefits and 401K match •Fantastic "One Team-One Purpose" Culture and Core Values •Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014 •Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts. What is unique for our Loan Officer Support? •Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise •Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department •The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding Job Description •Handles loan volume as directed by each loan officer in a timely and efficient manner, while obtaining working knowledge of Company products as well as private and Government insured mortgage guidelines. •Schedules appointments with potential customers for the loan officer(s). •Interacts and interfaces with all parties involved in each individual loan transaction from application to closing. •May assist loan officer in counseling and pre-qualifying potential home buyers, obtains all necessary support documents including the appropriate fees. Assists in collecting additional documents and promptly communicating loan status to all interested parties. Obtains remaining or uncollected loan documentation after closing. •Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages. •Maintains a professional image and adheres to standards consistent with company policies and procedures. •Meets customer service standards as outlined by management. •Other duties as assigned. Qualifications •High school diploma or equivalent. •One to two years of sales or mortgage banking experience in loan processing, preferred. •Ability to interact with regional, and corporate departments, as well as realtors, sales agents, builders, appraisers, etc. •Excellent and effective communication skills, both verbal and written. •An ability to quickly assess and process large amounts of information, and must be able to use designated technology. •Must continue to expand knowledge of issues influencing the industry and the organization. •Must be organized and detail-oriented and possess ability to prioritize work load based on loan volume. •Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods. •Must be willing to work overtime, as required. •Must be proficient in required origination technology and use of other office equipment. •Must maintain confidentiality of borrower and/or company information. •Valid driver's license and current automobile liability insurance, if driving is required for business purposes. Additional Information All your information will be kept confidential according to EEO guidelines.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job DescriptionResponsibilities • Processing of all CBNA 2nd Mortgage, Retail Combo and Banking Private Bank disbursements across multiple business platforms (ACAPs, Custom Closer, CitiSmart, CitiFind and the Secured Funding Application). • Candidate must be able to review documentation from the closing documents to determine how the loan should be disbursed. • Must be able to identify and validate issues and take the necessary steps to resolve in a timely manner. This will require interaction with internal and external resources to include Title Companies, MLC's and CBAN management. Candidate must have strong communication skills. • Must be able to independently deliver accurate funding disbursements. • Must be organized and have the ability to prioritize to handle the incoming volume and rush requests. Must treat all disbursements with a sense of urgency and process quickly and correctly. QualificationsQualifications • Mortgage origination experience (i.e. processing/closing) preferred. • Attention to detail and strong analytical skills. • Strong communication skills with peers and internal/external sources. • Must meet or exceed established productivity, development and quality measures with minimal supervision while identifying procedural or training deficiencies and recommend appropriate solutions to department management. Additional Information Regards Venkatesh ************

Job Title: Consumer Loan Processor Reports To: Manager, Lending Operations Positions Supervised: N/A FLSA Status: Non-Exempt Job Summary The consumer loan processor is responsible for a variety of tasks related to high-quality closing and disbursement of approved consumer loan applications originating through direct and indirect channels, including application quality review, red flag identification, new account opening, and document uploads. This role requires prompt, efficient, and accurate support to member-facing team members and indirect partners to provide high quality service to valued members. Job Responsibilities The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks others than those specifically stated in this description. Closely inspects consumer loan applications and documents for completeness, accuracy, and compliance to ensure all procedures and policies are adhered to and all underwriting stipulations have been met. Reviews loan applications for fraud and follows procedures for tracking and escalating to appropriately resolve. Assures timely loan closing and funding activities across multiple systems (e.g. setting flags, updating statuses, generating loan document packages). Inputs and updates data, generates necessary electronic and paper documents, and distributes to members via DocuSign for signature. Collaborates with team members and dealer partners to resolve held indirect contracts and provide effective and efficient service. Accurately logs each loan disbursement transaction for payment to the dealership. Completes Office of Foreign Assets Control (OFAC) reviews and opens share accounts for applications that qualify for membership; establishes non- member share accounts when applicable and sets all required restrictive flags. Supports record retention requirements by uploading and storing loan documents. Responds promptly to team member and dealer inquiries concerning pending applications via inbound phone calls, Teams chats, and emails. Assists with clerical duties in the department including new account packets, denial notices, modifications, welcome letters, and any other associated paperwork (e.g. barcoding). Supports the number one priority of the credit union by promoting a positive relationship between the members (internal and external), dealer partners, and the Credit Union. Develops and maintains a comprehensive knowledge of the company's loans products, services, policies, and procedures. Required Qualifications An equivalent combination of education, training, and experience will be considered. High school diploma Minimum of 3 years' related experience Knowledge, Skills, and Abilities (KSA's) A representation of the knowledge, skills, and abilities necessary to perform this job competently. Knowledge of applicable laws and regulations to include the Bank Secrecy Act (BSA), Fair Lending, Patriot Act, Information Security, and OFAC Strong time management skills Proficient computer skills, with knowledge of Microsoft Office Suite Sufficient organization skills to include planning and prioritization Strong member service focus Sufficient written and verbal communication skills Work Environment Environmental or atmospheric conditions commonly associated with the performance of this job's functions. While performing the duties of this job, the employee works in normal office work conditions. Hybrid remote and in-office setting; general office environment when in-office (3 days per week) Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work at a computer in a stationary manner up to 8 hours daily. Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.

Under minimum supervision, this position will market and originate mortgage loans that meet regulatory and investors guidelines to be sold on the secondary mortgage market. Gather all information necessary for documentation, analysis, disclosure and underwriting loan applications. Structure loan to ensure compliance to product guidelines. Submit through DU/LP and review findings to ensure borrower findings meets guidelines. Enter all required information into the mortgage loan origination system and order appraisal. Solicit and take loan applications in a professional and timely manner in line with company standard and procedures. Evaluate credit factors and eligibility to ensure application meets guideline requirements. Provide appropriate borrower compliance information at the time of application, have disclosures signed and delivered. Provide Loan Estimate (LE) within regulatory guidelines. Also provide re-disclosure as required by regulatory guidelines through understanding of MDIA requirements. Provide all necessary applicant information to processor. Price loans according to guidelines and secure signed lock agreements. Review Closing Disclosure (CD) and prepare the borrower for closing. Keep open line of communication with agents, borrower, processors and closers to provide excellent customer service. Develop individual marketing plans to expand market share and stimulate loan production. Maintain regular customer contact with professional and community organizations to ensure a positive company image. Stay up to date on all program, compliance, and investor guidelines and changes that will affect the borrower and Bell Bank Mortgage. Provides advice and service to applicant requesting mortgage information. Make preliminary determination of applicant's credit worthiness and has authority to issue prequalification statement of borrowers eligibility. Maintain awareness of new trends and developments in the local and national real estate market to better serve clients and provide feedback to management Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Perform other duties as assigned. Job Skills Required: B.A. or minimum of three years of mortgage banking experience. Two years of mortgage banking sale experience. NMLS registration. Familiarity with all mortgage banking functions, FNMA, FHLMC, HUD/VA Lending, regulatory compliance and investor guidelines. Ability to strategically plan to market and develop business contact. Ability to work with limited supervision. Excellent customer service skills. Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature profile. Ability to travel to different branches and to off-site meetings to meet with clients or co-workers.

Basic Description: The TPO Loan Coordinator assists and supports the FBMS (Flat Branch Mortgage Services) partners with initial disclosures and processing loan files as they move through Underwriting for approval to close. The position is responsible for preparing initial disclosures and obtaining necessary information from the FBMS partners to process a complete mortgage loan file. (i.e. credit, income, assets, appraisal, etc.). The Loan Coordinator must offer and develop a timely and efficient workflow and prioritize every aspect of the registration and submission process. They will review all documentation for accuracy and completeness and ensure all documents are prepared and finalized in compliance with policies and procedures. Responsibilities: Review and analyze documentation to prepare and provide initial disclosures/re-disclosures to the partners in a timely manner. Order any items necessary for loan processing. Review and analyze all loan documentation regarding employment, credit, income, assets and collateral to prepare loans for underwriting. Ensure accuracy of third-party documentation including VOEs, title, appraisal, transcripts and payoffs. Monitor the registered and submitted pipelines in Encompass and request information as needed. Assist partners with questions in regard to processes and procedures, TPO Connect, and running AUS and GUS upon request from the partners. Effectively manage a pipeline of up to 15 loan files ensuring we meet closing dates. Communicate with FBMS Partners on loan statuses and request any trailing documentation required to complete the mortgage loan process. Provide excellent customer service to our FBMS Partners. Work with all FBMS team members to ensure the mortgage loan moves seamlessly through every stage, from underwriting submittal to closing. Assists in training new hires for this position. Accepts all other duties as assigned. Requirements Qualifications & Skills: Experience in the mortgage industry, processing experience is preferred. Familiar with the mortgage loan process and required documentation. Excellent customer service skills. Excellent written and verbal communication skills. Proficient in basic computer technologies, appropriate for a paperless environment. Adaptable to change and shifts in priority. High attention to detail and ability to manage time effectively. Knowledge of Encompass LOS recommended but not a requirement. Prolonged periods sitting at a desk and working on a computer

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 354 Festus Centre Drive, Festus, MO 63028 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.50 - $23.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Come join our GROWING team in St. Louis, MO! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending! PrimeLending continues to grow by leaps and bounds: •Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine •Competitive Benefits and 401K match •Fantastic "One Team-One Purpose" Culture and Core Values •Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014 •Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts. What is unique for our Loan Officer Support? •Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise •Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department •The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding Job Description •Handles loan volume as directed by each loan officer in a timely and efficient manner, while obtaining working knowledge of Company products as well as private and Government insured mortgage guidelines. •Schedules appointments with potential customers for the loan officer(s). •Interacts and interfaces with all parties involved in each individual loan transaction from application to closing. •May assist loan officer in counseling and pre-qualifying potential home buyers, obtains all necessary support documents including the appropriate fees. Assists in collecting additional documents and promptly communicating loan status to all interested parties. Obtains remaining or uncollected loan documentation after closing. •Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages. •Maintains a professional image and adheres to standards consistent with company policies and procedures. •Meets customer service standards as outlined by management. •Other duties as assigned. Qualifications •High school diploma or equivalent. •One to two years of sales or mortgage banking experience in loan processing, preferred. •Ability to interact with regional, and corporate departments, as well as realtors, sales agents, builders, appraisers, etc. •Excellent and effective communication skills, both verbal and written. •An ability to quickly assess and process large amounts of information, and must be able to use designated technology. •Must continue to expand knowledge of issues influencing the industry and the organization. •Must be organized and detail-oriented and possess ability to prioritize work load based on loan volume. •Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods. •Must be willing to work overtime, as required. •Must be proficient in required origination technology and use of other office equipment. •Must maintain confidentiality of borrower and/or company information. •Valid driver's license and current automobile liability insurance, if driving is required for business purposes. Additional Information All your information will be kept confidential according to EEO guidelines.

First State Bank is seeking an experienced Mortgage Loan Officer. If you have Mortgage Lending experience then you may be a great fit! Full Time benefits will apply, including; medical, dental and vision insurance, 401k, ESOP and more! Duties and Responsibilities: The Mortgage Loan Officer will combine all the attributes of a progressive mortgage banker with the values and services of a local, hometown community lender. Mortgage Loan Officers will perform all duties required of a Mortgage Loan Officer by following policies and procedures set forth by First State Bank, including, but not limited to: Require a diverse set of products, services and technology to compete and win in an increasingly competitive environment. Understand and offer a variety of loans including; FHA,VA, Rural Housing, MHDC, Non-Conforming Loans, FNMA and FHLMC, Portfolio loans, Bridge Loans and Home Equity Lines of Credit. Approach their business with confidence to help them succeed. In addition, local processing and underwriting provide consistent and timely support to our originators. Voted the #1 Lender, Bank and Employer in St. Charles from 2009 through 2014, 2017, First State Bank is a destination for any lender looking to grow their business. Qualifications: Bachelor's degree from a four year college or university preferred. 5 years as a Residential Mortgage Lender experience preferred. For more information about First State Bank, please visit our Career's Page on our company website ********************************** As a condition of employment, all new hires will be required to complete a background check and drug testing. First State Bank is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.

PENNYMAC Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Mortgage Closer II will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer II, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives. The Mortgage Closer II will: Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure Provide assistance in escalated scenarios and mentorship of fellow team members Be detail oriented while delivering exceptional customer service Actively engage with various parties to the transaction, including both internal and external resources Handle routine calls, emails and/or chat responses Execute daily work queues and escalate as needed Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Associate's degree or equivalent work experience Minimum 3 years of Mortgage Closing experience required Understanding of investor requirements and regulatory standards A passion for helping customers achieve their financial and homeownership goals Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities. To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 354 Festus Centre Drive, Festus, MO 63028 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $16.50 - $23.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.