Loan specialist jobs in Scranton, PA

Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation Provides supportive counseling and/or supportive therapy as well as ongoing mental health services Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes Develops inventory of resources that meet the clients/members needs as identified in the assessment Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge Participates in 24/7 on-call coverage schedule and performs on-call duties, as required Acts as liaison with other community agencies Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning Collects and reports data, as required while adhering to productivity standards Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model Qualifications Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State Valid NYS ID or NYS driver's license may be required as determined by operational needs. Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

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Hiring: Mortgage Loan Processor | Blue Bell, PA | $60-80K I'm recruiting for a boutique mortgage firm in Blue Bell, PA that's looking to add an experienced Mortgage Loan Processor to their growing team. This group works hard, plays hard, and truly values their people. If you enjoy a fast-paced environment and want to be part of a tight, supportive, high-energy team - this is a great fit. The Role You'll manage residential mortgage files from application through closing, ensure accuracy and compliance, and maintain proactive communication with borrowers, LOs, title, and internal teams. They're looking for someone who loves solving problems, staying organized, and delivering a great client experience. What They're Looking For 2+ years of mortgage processing experience (preferred) Strong understanding of mortgage products, disclosures, and underwriting Excellent communication + attention to detail A team player who's curious, proactive, and process-improvement minded Thrives in a high-volume, fast-moving environment Why You'll Love It Salary: $60K-$80K depending on experience Supportive leadership + tight-knit team Boutique environment where your work is seen and valued A culture that takes care of its people and has fun doing it Opportunity to make a real impact Interested? DM me or apply with your resume - I'd love to connect and share more. Work Authorization: Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship-whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

The Mortgage Processor will be responsible for the entire end-to-end mortgage loan process. They will gather and process all loan documentation, confirm files are complete & accurate, ensure compliance with policy, regulatory, and loan terms. Responsibilities Review each loan file to verify that documents are present, accurate, and complete before underwriting Manage loan process through mortgage software system Ensure that loan rules, obligations, and deadlines are met Audit and prepare quality files that meet closing objectives Obtain mortgage loan documentation for clients Qualifications Minimum of 3+ years of experience with mortgage loan processing required Knowledge of FNMA, FHLMC, FHA, and VA loan programs is essential. Strong understanding of the mortgage lending process, including processing, closing, and funding loans. Strong prioritization and time management abilities. Strong attention to detail Encompass Software a plus Excellent analytical, communication, and customer service skills.

Company BD Capital is a premier lender to developers and builders across the country. We pride ourselves on a consultative approach to fulfilling our customer's needs. This customer focus creates a positive, entrepreneurial atmosphere where people are empowered to learn, grow, and contribute as individuals in a respectful and non-judgmental culture. The company is experiencing rapid growth and looking to build out the operations team with an exceptional Loan Processor for our top producing sales team. Position Summary We are looking for a Loan Processor who thrives in a fast-paced, entrepreneurial growth environment. This person will manage a pipeline of loan files, ensuring a smooth and timely loan transaction experience for our borrowers through the collection and analysis of documents and data. As a customer facing person, this individual is also responsible for providing our borrowers with exceptional customer service and transparency into the process. Responsibilities · Review loan file submissions, organize files, and input loan information into the company's loan origination system · Order and verify third party services (e.g., credit, flood, appraisals, environmental reports, zoning reports) · Collect and verify documentation related to borrower, asset, entity, and construction · Ensure loan files are in compliance with program guidelines, investor requirements, and federal and state laws/regulations (e.g., disclosures, notifications) · Inform loan officer, agent, and borrower about discrepancies in title, appraisals, credit, employment, income, and other file related items · Obtain documentation to clear conditions prior to funding as required by underwriting · Submit completed file to underwriting department for approval · Proactively monitor pipeline to set realistic closing dates, ensure timely funding of loans, and meet expected service levels · Communicate with external parties to the loan including but not limited to borrower, realtor, title, closing agent, and appraisal management company · Evaluate processes and procedures for efficiency opportunities and implement process improvements · Maintain thorough knowledge of the loan origination system and proactively identify and implement work flow improvements within the system · Organize and maintain daily pipeline huddles with sales, construction, and other stakeholders, as needed · Prepare reports giving executives visibility into the loan pipeline, daily production activity, cycle times, and loan quality · Manage and train junior processors and other employees, as required · Maintain and update the Processing Policy and Procedure Manual · Ad hoc projects, as assigned Qualifications · Deep knowledge of mortgage processing concepts, practices and procedures · Knowledge of federal and state regulatory guidelines · Pipeline management experience required · Knowledge of Encompass preferred · Strong working knowledge of MS office and Sharepoint · Knowledge of underwriting and/or loan structuring a plus · Process improvement experience (e.g., six sigma) a plus · Strong attention to detail · Well-developed communication and interpersonal skills with an emphasis on customer service, conflict management, teamwork and coaching · Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently within established timeframes · Naturally inquisitive with strong analytical and problem-solving skills · Demonstrated ability to maintain confidentiality and use discretion in daily activities · Ability to work in a fast paced environment under pressure with tight deadlines and constant interruptions; Ability to flexibly adjust priorities in a changing environment · Self-motivated team player with a strong work ethic and high level of personal accountability · Positive personality with a high level of integrity · Valid driver's license Education & Experience · Bachelor's degree from an accredited college/university · 2+ years of commercial and/or residential loan processing experience Location Warren, NJ Employment Type Full Time BD Capital, LLC provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law.

VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria . What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process Provides navigation services to help clients/consumers/members connect with community-based services and supports Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements Assists clients/consumers/members with transition to alternate housing, when appropriate Participates in case conferences, staff meetings, supervision and training programs Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant For Certified Community Behavioral Health Clinical (CCBHC): Educates clients about the different types of treatment available, including medications for addiction treatment Helps clients identify their strengths as well as obstacles to their recovery Assists clients with applying for benefits Provides resources for external and post-discharge services Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members For IMT, ACT, MC, OMH Suicide Prevention: Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations Qualifications High school diploma or equivalent required FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred Effective oral/written/interpersonal communication and relationship building skills required Ability to work independently and collaboratively on an interdisciplinary team Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required Valid New York State driver's license, as determined by operational/regional needs Bilingual skills in English and Spanish, preferred Pay Range USD $20.98 - USD $26.23 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Deltek Specialist - AEC / Professional Services Salary: $115K-$135K DOE About the Role A leading AEC-focused professional services firm is seeking an ERP Specialist with hands-on Deltek experience to manage and optimize enterprise systems. This role combines system administration, process improvement, reporting, and training, while collaborating with Finance, Operations, HR, Marketing, and Project Leadership. Responsibilities Serve as primary Deltek ERP administrator and SME Configure systems, manage workflows, maintain data integrity, and support upgrades Lead rollouts, enhancements, and integrations Streamline processes and implement best practices Build dashboards, KPIs, and reports to support decisions Train teams and provide ongoing support Requirements 7-10+ years ERP experience in AEC/project-based consulting Strong hands-on Deltek ERP expertise Knowledge of project accounting, resource planning, CRM, and project management Familiarity with SQL; reporting tools (Power BI a plus) Proven cross-functional leadership and training skills Perks & Benefits Competitive benefits: medical, dental, vision, 401(k) match Flexible/hybrid work Employee ownership & professional development programs Apply Today - Reach out to Padraig @ HireIQ

Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C) Duration: FTE/Perm Salary: 130-150k The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes. Responsibilities SAP O2C Functional Design & Delivery Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA. Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing. Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing. Commerce Platform Integration Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud). Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels. EDI Integration Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820). Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText. Digital Payment Integration Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA. Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders. Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection. Operational Support & Optimization Provide Level 3 support for SAP SD and integrated solutions. Identify automation opportunities across O2C processes using workflow and output management tools. Partner with supply chain, finance, and customer service teams to streamline order fulfillment. Documentation & Compliance Maintain functional specifications, configuration guides, test scripts, and training materials. Support audits and compliance activities, including SOX and process control adherence. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business, or related field. 5-8 years of SAP SD experience with deep Order to Cash knowledge. 2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred). Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP. Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce). Hands-on experience with digital payment providers and SAP payment configurations. Familiarity with output management, BRF+, billing customization, and interface troubleshooting. Strong problem-solving skills and ability to work cross-functionally. Preferred Qualifications Knowledge of SAP BRIM or Subscription Billing. Experience in consumer products or retail operations, including trade promotions and replenishment. Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions. Understanding of S/4HANA Public Cloud extensibility options. Agile/Scrum project experience or certification.

DBG HEALTH PURPOSE Our vision at DBG Health is to enhance the health and well-being of all patients and consumers, by providing affordable access to health, wellness, and beauty products that improve the quality of their lives. DBG HEALTH VALUES All employees are expected to demonstrate the DBG Health PACT Values of Pioneering, Accountability, Collaboration and Tenacity when carrying out the accountabilities and responsibilities of their role. Further details about DBG Health PACT Values and Behaviors can be found on People Hub. PURPOSE Working closely with the regional office teams, the Support & Operations Specialist will be responsible for contributing to the global technology operations framework. Engaging with both internal and external stakeholders they will be responsible for the day-to-day monitoring and maintenance of integrations, ERP (Netsuite) and associated business systems. They will work with DBG's global Support & Operations Lead to improve platform stability and continuously look for opportunities to improve current systems processes & performance. The will work towards developing and building the knowledge of all technology and business users to increase both the adoption of platforms, their ability to self-serve and provide support where practical. The ideal candidate will have a strong background in ERP (Netsuite) and middleware technologies, excellent problem-solving skills, and a passion for driving improvements in fast-paced, data-driven environments. The position is based in New York, NY. Role & Responsibilities: Act as the first point of contact for ERP and associated enterprise systems issues within the region. Monitor daily system operations, integrations, and data flows to ensure stability and performance. Troubleshoot and resolve ERP, integration, and transaction issues, escalating where required. Support onboarding and training of new business users on systems and processes. Assist in testing and validating new system changes, integrations, and upgrades. Collaborate with the global Support & Operations Lead to improve system performance and reliability. Identify opportunities for automation and process improvement. Document and maintain operational runbooks and troubleshooting guides. Partner with internal stakeholders and vendors to ensure integrations (e.g., API, EDI) run smoothly. Provide ongoing feedback to enhance platform functionality and user experience. Skills & Experience: 5+ years of hands-on experience with Netsuite ERP and middleware integration technologies Strong understanding of finance and supply chain processes. Experience working with API and EDI integrations. Proficiency with Microsoft Office and data management tools. Demonstrated ability to manage multiple tasks, projects, and priorities in dynamic environments. Strong communication skills and ability to collaborate effectively across teams. Experience in FMCG or retail environments preferred. Bachelor's degree in Information Systems, Business Systems, or a related field. Benefits & Perks: We offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. Competitive salary, bonus, 401k match up to 4% Health insurance premium covered at 50% A values-driven business fostering a supportive and friendly team culture The ability to work autonomously, empowering you to drive your own success Opportunities to grow your career globally across all divisions within DBG Health - including Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group, and Axe Health Services - offer exciting prospects for advancing in their expanding markets DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.

● Senior NetSuite specialist with 7+ years of hands-on implementation experience ● Administer and configure NetSuite, including maintenance of users, roles and permissions ● Implement workflow solutions using NetSuite Workflow Manager (Suite Flow), Suite lets, User Event scripts, Client scripts, scheduled scripts ● Design & Build custom searches, reports, and objects within NetSuite and creation of client specific configuration bundles. ● Implement BI dashboards and KPIs in NetSuite ● Produce documentation, perform user training and post go-live support ● Translate business requirements into technical design documents by capturing workflows, technical use cases, data flow diagrams and NetSuite configurations. ● Perform Imports and exports to add/update data in NetSuite ● Familiarity with the AR and NSPB (Planning and Budgeting) modules is a Plus ● Familiarity with Netsuite Data integrations using Boomi ETL is a plus

Job Title: Adobe Experience Platform (AEP) Specialist Client: Retail Domain Type: Contract Seeking a hands-on Adobe Experience Platform Specialist with strong expertise in Adobe Journey Optimizer (AJO) and audience management within AEP. The role focuses on customer journey orchestration, audience segmentation, identity resolution, and data-driven personalization for a large-scale retail environment. Experience with Customer Journey Analytics (CJA) is preferred. Key Responsibilities: Build, configure, and deploy customer journeys using Adobe Journey Optimizer (AJO). Execute real-time and batch campaigns across multiple channels. Create and manage audiences within AEP, including segmentation and profile stitching. Oversee data ingestion, schema mapping, and identity resolution workflows. Ensure data quality, governance, and proper platform configurations. Analyze customer behavior and campaign performance (CJA preferred). Collaborate with marketing, CRM, analytics, and engineering teams. Troubleshoot, validate integrations, and support platform enhancements. Required Skills: Strong hands-on experience with Adobe Journey Optimizer (AJO). Solid expertise in Adobe Experience Platform (AEP) segmentation, identities, and schemas. Understanding of cross-channel personalization and real-time orchestration. Experience with Customer Journey Analytics (CJA) is a plus. 4+ years in Martech, CRM, digital personalization, or customer experience platforms. Prior retail or e-commerce experience preferred. Strong analytical, communication, and stakeholder management capabilities.

NOC Communications Specialist Onsite role at 1 Technology Park, Harrisburg, PA 17110 3rd Shift: Saturday-Wednesday, 12:00am-8:30am Full Job Description: The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by performing the skills listed below. Role Description: End-user Support: • Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. • Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. • Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. • Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. • Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. • Promptly and properly escalate high priority issues. Monitoring & Maintenance: • Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. • Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. • Responds to outages and system failures using established escalation processes. • Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. • Escalate after hours incidents to staff for resolution. • Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. • Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. • Actively monitors the Service Now ticket queue. • Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. • Proactively identifies and resolves problems. Communication: • Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. • Perform Enterprise Incident communications using defined process and approved template. • Monitors the network hotline during coverage hours. • Issues network status updates using established procedures. • Follows quality standards and displays strong customer service skills. Routine Tasks: • Assists the network engineers and technicians with outstanding tasks. • Updates network operation and knowledgebase documentation. • Participates in disaster recovery. • Completes assigned tasks. Required Skills: • Possesses excellent communication skills; both written and spoken. • Ability to be clearly understood and has excellent phone etiquette. • Ability to support end-users with varying IT skillsets. • Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures. • Ability to adapt to change. • Detail oriented and resourceful. • Excellent organizational skills. • Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution. • Experience with incident management, call tracking, and ticketing software. • Preferred 2+ years previous systems administrator, help desk, and/or call center experience.

The Loan Services Representative is responsible for payment of items escrowed for mortgage customers; verifying payment of real estate taxes for those accounts that do not escrow; processing of daily mail payments; verifying that new loan information input to the core is accurate; scanning and indexing loan files to the document imaging system. Handling customer phone calls to answer questions, resolve problems, etc. GENERAL DUTIES AND RESPONSIBILITIES: Daily processing of mail payments. Verify new loan input by other Loan Services employees. Monitor and disburse taxes, homeowners and PMI insurance for escrow accounts. Update records on the core system. Monitor non-escrow customer accounts for proof of tax payments. Scan and index loan files. Verify imaged file is accurately scanned. Sort loan documentation to be retained in file. Process incoming electronic payments and wires for customers. Track required insurance coverage on loan collateral. Force-place insurance and collect payment when proof of coverage cannot be obtained. Bill customer, assess fee or set up escrow accounts as needed for force-placed insurance policies. Compute and process Consumer, Commercial, and Mortgage loan pay-offs. Research to determine legal fees, proper fees to release liens, and if collateral should continue to be held for another QNB loan. Complete paid loan documentation process, including preparation of satisfaction pieces and financing statement terminations, process Release of Mortgage documentation, forward paid documentation to customers, monitor commercial and consumer lines to verify restriction of lines prior to the satisfaction of collateral. Serve as telephone contact for Loan Services. Research and solve customer requests including inquiries for proper re-application of payments, Pre-paying loan accounts, change in automatic payment cycles, explaining statement items, all other systems related questions. Liaison for consumer loan life, accident, and health insurance claims for borrowers. Reconciling and remitting of new premiums and refunds. Perform various maintenance functions on the core system including input of recording information for consumer and mortgage loans and proper credit bureau codes for closed lines. Verify loan satisfaction fees paid and reconcile related general ledger account. Research and respond to credit bureau disputes via E-Oscar web-based technology. Complete assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities. Assume other job-related duties as requested. REQUIRED TRAINING, EXPERIENCE AND EDUCATION: Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers. High School Diploma or equivalent. Basic math skills Keyboarding skills PREFERRED TRAINING, EXPERIENCE AND EDUCATION: Experience with Jack Henry Silverlake. Working knowledge of Microsoft Office Applications (Word, Excel, Outlook) Previous experience in Loan Services/Operations. Accounting I

Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time

A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Residential Loan Servicing Representative in Clearfield, PA. We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Position Overview The Residential Loan Servicing Representative is responsible for performing a variety of duties to support the residential loan servicing function. As an integral member of the lending team, this individual will monitor pending and current loans, and related transactions. The Residential Loan Servicing Representative will provide support for internal and external customers and team members and must fully demonstrate the organization's Unwavering Service Standards. This is a 100% onsite position in Clearfield, PA Essential Duties and Responsibilities * Performs loan maintenance changes to the core system in accordance with current maintenance procedures as needed to include: * Processes address changes, in accordance with current address change procedures. * Adds, and maintains, AFT and ACH loan payment information in the core system. * Completes billing maintenance and creates manual billing notices. * Responds to internal and external customer inquiries via phone and the ticketing system. * Reviews new notes audit report for accurate escrow boarding. * Produces disbursement checks for escrow excesses/refunds. * Remits daily/monthly reporting and funds to Freddie Mac, Fannie Mae & Federal Home Loan Bank. Reconciles secondary market serviced loan portfolio accounts. * Processes money wire to Federal Home Loan Bank * Reports active/delinquent status updates to USDA; remits USDA servicing fees. * Requests paid serviced loan documents from the third-party document custodian. * Reviews daily transaction exception reports and makes appropriate corrections. * Prepares and processes loan payments. * Processes incoming hazard and flood insurance correspondence. * Completes work with exceptional accuracy and attention to detail. * Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy. * Handles direct communications, both written and verbal, with customers and other parties. * Handles customer telephone calls. * Completes account research and makes appropriate corrections, including payment adjustments. * Performs Branch Capture end of day processing. * Performs duties of other Loan Servicing personnel as needed. * Ensures work tasks and activities are completed in compliance with company policies and industry regulations. * Maintains confidentiality of customer information. * Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities. * Regular and predictable attendance is required. Education & Qualifications * A high school diploma or equivalent. * A minimum of one (1) year related experience required. * Familiarity with various types of loans preferred. * Banking experience and/or knowledge of residential loans strongly preferred. * Ability to work 100% onsite in Clearfield, PA Skill(s) Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word; loan processing; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills. Equipment/Machines * Telephone * PC/Computer keyboard * Printer * Calculator * Fax machine * Copy machine * Document scanner * Branch capture machine Skill(s) Proficient reading, writing, grammar, accounting, analytical, and mathematics skills; moderate computer skills; proficient interpersonal relations and communicative skills; moderate typing and office machine skills; demonstrated management and supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual, auditory and speaking skills; valid driver's license is required. Benefits Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement. In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs. EEO Statement Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.

A Mortgage Loan Opening and Disclosure Specialist plays a crucial role in the mortgage lending process. Their primary responsibilities typically include: Key Responsibilities 1. Loan Application Review: o Reviewing loan applications for completeness and accuracy. o Verifying borrower information and supporting documentation, such as income and credit history. 2. Mortgage Disclosure Preparation: o Ensuring all required disclosures are accurately prepared and provided to borrowers in compliance with regulations (e.g., Truth in Lending Act, Real Estate Settlement Procedures Act). 3. Collaboration with Teams: o Working closely with loan officers, underwriters, and compliance teams to ensure a smooth loan opening process. o Coordinating with third-party vendors (e.g., appraisers, title companies) as needed. 4. Regulatory Compliance: o Staying up to date with changes in mortgage regulations and ensuring all processes align with current laws. 5. Documentation: o Maintaining accurate records of all disclosures and communications. o Preparing necessary documentation for loan origination and compliance audits. Skills Required Attention to Detail: Thoroughness in reviewing loan documents and regulatory requirements. Communication Skills: Ability to effectively explain financial concepts to borrowers. Organizational Skills: Capability to manage multiple loan applications simultaneously. Knowledge of Mortgage Products: Familiarity with various mortgage products and Regulatory Compliance requirements. Previous experience in mortgage banking/lending is required This is a full-time, in-office position.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: Under close supervision, this position is responsible for performing high-level maintenance and departmental audit functions on commercial loans, commercial real estate loans, construction loans, ready reserve and small business loans. This position is considered at the senior level. Incumbent performs complex routine and non-routine duties of the job. Incumbent is expected to show initiative by training less experienced staff members or take on more challenging and/or complex assignments. KEY RESPONSIBILITIES: Assists with managing various commercial loan servicing activities, including but not limited to application of funds, payment of real estate taxes and customer inquiries. Ensures that areas of responsibility meet required deadlines for both internal and external customers. Evaluates and resolves high priority or complex issues through communication and negotiation with customers. Is responsible for setting up all borrower and financial information for entire portfolio of new loan closings on the appropriate Horizon and ACBS systems. Reads and interprets loan documents and approvals for verification of system accuracy. Tracks all future interest rate adjustments and verifies accuracy of system-generated letters for compliance with loan documents. Alerts management of any upcoming changes where may need special attention. Processes all loan modifications, including extensions of maturity, interest rate adjustments, borrower transfers, etc on entire portfolio. Inputs and verifies that all modified data has been approved by Credit Committee and/or designated loan officer. Administers real estate tax escrow disbursement report for prevention of negative escrow transactions for all loans. Directly contacts local municipalities as needed for clarification of amounts due and resolving any discrepancies regarding borrower real estate tax payments made by The Provident Bank. Responds to all borrower inquiries for reconciliation of escrow transactions. Re-analyzes escrow accounts where deficiencies are noted. Handles entire monthly billing process, which includes assuring that all commercial account bills are generated and mailed to customers. Adheres to finest quality control standards. Contacts borrowers on returned mail items for address verification. Processes all monetary transactions including, monthly payments, fees, payoffs, construction and commercial line/loan advances and pay-downs and performs any corrections and adjustments as warranted. Trains new staff on Bank's policies and procedures needed to perform their respective job function. Perform other duties as assigned by management. MINIMUM QUALIFICATIONS: 5 - 7 years of related experience High school diploma or GED Interpretation of all loan documentation. Ability to exchange information clearly and concisely and to present ideas and report facts. Working knowledge of Horizon System, ACBS System, PC skills. Ability to create Excel Spread Sheet and utilize formulas for creating bills and various reports. Take ownership of workflow and resolve problems with minimal to no supervision. Ability to multi-tasking is imperative. Excellent communication and organizational skills. Strong mathematical background required. WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

Mauch Chunk Trust Company Job Description Job Title: Loan Closer - Consumer Loans Reports to: Loan Operations Manager GENERAL RESPONSIBILITIES: Schedules loan closings, compiles and prepares closing documents: Reviews approved loans to ensure conditions are met. Works with title companies and clients to get loans to closing and funded. ESSENTIAL JOB FUNCTIONS: 1. Prepares all required loan documents, including, but not limited to Promissory Note, Mortgage, TRID Disclosures, Closing Disclosures, lien paperwork; prepares appropriate disclosures and any other documents necessary for closing. 2. Coordinates with the underwriter to ensure that all underwriting requirements are met. 3. Ensures compliance requirements are met as defined in company policies and procedures and state/federal laws and regulations. 4. Verifies accuracy and consistency of documents, such as title abstract and insurance forms. 5. Reviews closing instructions; determines charges to be collected at closing such as appraisal/inspection fees, credit report charges, recording and title insurance costs, etc. 6. Issues closing instructions; assists with post-closing communication. 7. Coordinates with the title company to issue the loan proceeds and fund the loan. 8. Verifies employment of clients. 9. Communicates with bankers and clients to set up closing and funding for home equity lines, loans, auto loans, personal loans, and mortgage refinances. 10. Calls borrower, broker, and other specified individuals to arrange time and date for closing of mortgages. 11. Maintains production tracking information within the designated software system for pipeline management. 12. Maintains working knowledge of Mortgagebot LOS and LaserPro for loan documentation. 13. Prepare and notarize all satisfaction pieces and paid off loan files. 14. Other duties as assigned. NON-ESSENTIAL JOB FUNCTIONS: 1. Back up to other loan department positions including but not limited to loan processing. PHYSICAL/MENTAL REQUIREMENTS: * Ability to perform duties independently with some direction * Operates various office equipment * Digital dexterity and eye/hand coordination in the operation of office equipment * Ability to manipulate a computer 85% of time during regular business hours * Light lifting and carrying of supplies, files, etc. * Ability to speak to and to hear customers and/or other employees on the telephone and in person * Organized and Detail Oriented * Decision making and problem-solving skills somewhat varied in scope and complexity, requiring referencing and interpreting policies and procedures * Perform moderate mathematical calculations * Maintain a high working knowledge of bank loan policy and regulations pertaining all loans EDUCATION, TRAINING AND EXPERIENCE: * High school diploma or equivalent. * 3-5 years relevant experience including in-depth knowledge of underwriting criteria, closing procedures and industry standards * Thorough knowledge of mortgage lending guidelines and regulations * Strong interpersonal skills and oral and written communication skills * Strong PC and software application skills in Windows environment, MortgageBot, and LaserPro; good 10-key skills * Adequate internet access at home to support laptop functionality when needed.

Loan Closer in Jim Thorpe, PA Are you detail-oriented and experienced in loan closings? Join a trusted community bank where you'll prepare loan packages, coordinate with title companies, and ensure seamless closings for consumer loans, HELOCs, auto loans, and mortgage refinances. About the Role Our client, a trusted community bank, is seeking an experienced Loan Closer to support consumer loan closings, including home equity loans, auto loans, personal loans, and mortgage refinances. You'll play a key role in preparing accurate closing packages, coordinating with title companies, and ensuring compliance with federal and state regulations. What You'll Do Prepare loan documents (Promissory Notes, Mortgages, TRID Disclosures, Closing Disclosures, lien paperwork, etc.) Coordinate with underwriters and bankers to ensure all conditions and compliance requirements are met Review and verify title abstracts, insurance forms, and closing instructions Calculate and confirm charges such as appraisal, inspection, credit reports, recording fees, and title insurance Communicate with clients, brokers, and title companies to schedule closings and funding Manage loan proceeds, funding, and post-closing documentation Track loan pipeline activity in Mortgagebot LOS and LaserPro systems Prepare and notarize satisfactions for paid-off loan files Provide backup support to other loan department positions as needed What You'll Bring High school diploma or equivalent required; additional training in banking or finance preferred 3-5 years of relevant experience in loan closing or processing Strong knowledge of consumer loan products, mortgage lending guidelines, and closing regulations Proficiency in Mortgagebot LOS, LaserPro, and Microsoft Office; strong 10-key/data entry skills Excellent communication and organizational skills with a high attention to detail Ability to problem-solve, prioritize, and work independently in a fast-paced environment Why Join Mauch Chunk? Competitive compensation and benefits package (health, dental, vision, 401(k), PTO) Stability of a reputable community bank with room to grow professionally Collaborative team environment where accuracy and client service come first Schedule & Location Day shift | In-office in Jim Thorpe, PA Must be able to commute or relocate prior to start date Apply Now! Ready to bring your expertise in loan closings to a trusted local bank? Apply today and be part of a team dedicated to accuracy, compliance, and exceptional client service.